Page 4 of 7 · complaints 151–200 of 350

2007 Mercedes-Benz E350 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Fuel/Propulsion System
Filed Feb 11, 2015120,000 milesCA

FUEL IS LEAKING FROM TOP OF FUEL TANK WHEN TANK IS FULL, CAUSING ODOR INSIDE OF CABIN, AND FUEL TO DRIP ONTO GROUND. *TR

Fuel System, Gasoline
Filed Feb 4, 2015100,000 milesAZ

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT THE FUEL SENSOR WAS LEAKING FUEL ONTO THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS AWAITING TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 4/21/15*CN

Fuel/Propulsion System
Filed Jan 29, 201549,841 milesPA

[THIS IS ONLY EXPLAINING THE FIRST OCCURRENCE, THIS HAS HAPPENED A PLETHORA OF TIMES SINCE] AFTER STOPPING AT A FUEL STATION AND FILLING THE FUEL TANK FROM 1/4 TO FULL, WE DROVE ON A LOCAL ROAD AT AN AVERAGE SPEED OF ABOUT 30MPH FOR APPROXIMATELY 3 MILES. AFTER THIS WE MERGED ONTO A MAJOR HIGHWAY WHERE THE AVERAGE SPEED WE WERE GOING WAS BETWEEN 60-75MPH. IT WAS AFTER DRIVING AT THESE SPEEDS FOR 10 MINUTES THAT WE STARTED TO SMELL THE ODOR OF GASOLINE IN THE CABIN. WITHOUT ANY OTHER CARS IN FRONT OF US OR ANY NOTICEABLE SPILL [ON THE ROAD] THAT WE MAY HAVE PASSED, THERE COULD NOT HAVE BEEN ANY OTHER ORIGIN OF THE ODOR EXCEPT FOR THE E350. AT FIRST IT WAS A LOW ODOR OF GASOLINE EMANATING FROM UNDER THE FRONT PASSENGER SIDE SEAT, BUT SOON A STRONG ODOR OF GASOLINE FILLED THE ENTIRE CABIN, TO THE POINT OF FORCING US TO ROLL DOWN THE WINDOWS. THE SMELL DID NOT GO AWAY COMPLETELY BUT ROLLING THE WINDOWS DOWN TO ALLOW FRESH AIR TO PURGE THE CABIN DID HELP. WE HAVE TAKEN THE CAR INTO THE DEALERSHIP MULTIPLE TIMES AND HAVE REQUESTED A COMPLETE CHECK-UP OF THE VEHICLE. THE DEALERSHIP (EURO MOTORS OF DEVON HILL, PA) HAS TOLD US THAT THERE IS NOTHING WRONG WITH THE VEHICLE (FUEL SYSTEM WISE). HOWEVER, AFTER REFUELING [ESPECIALLY FROM THE TANK BEING AT 50% AND THEN ME FILLING IT TO 100%] THE STRONG ODOR RETURNS INSIDE THE CABIN. IT GOES AWAY AFTER THE FUEL LEVELS HAVE DROPPED FROM A FULL TANK TO 3/4 FULL, AFTER WHICH THE ODOR DOES NOT RETURN WHEN DRIVING THE CAR. I HAVE JUST HEARD ABOUT

Fuel/Propulsion System
Filed Jan 26, 201590,000 milesMD

TL*THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT AFTER REFUELING, FUEL FUMES EMITTED INTO THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Fuel/Propulsion System
Filed Jan 23, 2015GA

GAS FUMES INSIDE CAR WHEN PARKED. *TR

Fuel/Propulsion System
Filed Jan 22, 2015NV

I HAVE A VERY STRONG ODOR OF GASOLINE AFTER FILLING THE TANK. I AM AFRAID THAT MY WATER HEATER IS IN THE GARAGE WITH THAT GAS SMELL IT MIGHT EXPLODE. I TOOK THE CAR TO DEALER AND THEY SAID IT'S NORMAL . BUT WHEN I CHECKED THE CONSUMER COMPLAINT ONLINE MANY OWNERS HAVE THE SAME PROBLEM. I HAVE TO PARK MY CAR OUTSIDE WHEN I SMELL GAS IN MY GARAGE. PLEASE LOOK IN TO IT BEFORE SOMEONE HAVE TO DIE BECAUSE THE DEFECT. I NEVER OWN A CAR BEFORE THAT HAD THAT PROBLEM AND I THINK THIS IS A VERY VERY SERIOUS MATTER.

Fuel/Propulsion System
Filed Jan 17, 201584,321 milesCA

STRONG GAS FUMES AFTER FILLING GAS TANK THAT WILL NOT GO AWAY THE GARAGE SMELLS STRONG FUMES, PEOPLE IN THE CAR COMPLAINS OF THE SMELL IS THIS SAFE TO SMELL AND BE CONFINED WITHIN A CAR OR NEAR WATER HEATER IN THE GARAGE. SEEMS LIKE A HAZARD TO ME. *TR

Fuel/Propulsion System
Filed Jan 14, 201583,000 milesVA

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. AFTER REFUELING AND PARKING THE VEHICLE IN THE GARAGE, FUEL FUMES EMITTED INSIDE THE CONTACT'S RESIDENCE THE NEXT MORNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.

Fuel/Propulsion System
Filed Jan 12, 201558,963 milesSC

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, A STRONG FUEL ODOR COULD BE SMELLED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,963.

Fuel/Propulsion System
Filed Dec 30, 2014TX

HAD FUEL TANK SENDER UNITS REPAIRED TO STOP FUEL LEAK , LESS THAN 2 YEARS THE TANK IS LEAKING AGAIN FROM THE SENDER UNITS , DEALER WOULD NOT REPAIR IT . *JS

Fuel/Propulsion System
Filed Dec 24, 201446,100 milesGA

AFTER FILLING GAS TANK, STRONG SMELL OF GAS IN GARAGE, ESPECIALLY AROUND THE REAR OF THE VEHICLE, AS IF THERE WAS FUEL OVERFLOW, BUT THERE WAS NO FUEL OVERFLOW AT THE FILLING STATION - DID NOT TOP-OFF TANK, STOPPED AT FIRST SHUT-OFF. *TR

Fuel System, Gasoline
Filed Dec 11, 2014139,120 milesMS

I BEGAN SMELLING GASOLINE WHEN INSIDE THE CAR. I CALLED THE DEALER TO SCHEDULE AN APPOINTMENT TO HAVE THE CAR CHECKED FOR FUEL LEAKS. THE DEALER SUGGESTED BRINGING THE CAR IN THE FOLLOWING WEEK. SO I TOOK THE CAR TO A NEARBY OIL CHANGE SERVICE COMPANY AND HAD THEM CHANGE THE OIL AND CHECK FOR A FUEL LEAK. THE OIL CHANGE SERVICE COULD NOT FIND A FUEL LEAK, BUT CONFIRMED THAT THEY SMELLED GASOLINE AND SUGGESTED I TAKE IT TO THE DEALER. ON DECEMBER 10, 2014, I TOOK THE CAR TO THE DEALER AND WAS TOLD THAT THEY FOUND A FUEL LEAK AT THE FUEL FILTER ASSEMBLY THAT IS UNDER THE BACK SEAT AND THAT THE REPAIR WOULD BE $649.00. AND IT WAS POSSIBLE THAT ONCE THEY REPAIRED THAT, THE LEAKING AT THE TANK MAY INCREASE REQUIRING REPLACEMENT OF THE GAS TANK. AS I WAITED FOR THE REPAIR, I SEARCHED THE INTERNET TO SEE IF THIS REPAIR WAS THE SUBJECT OF A RECALL. I FOUND THAT THIS EXACT ISSUE IS BEING INVESTIGATED BY THE NHTSA, NHTSA ACTION NUMBER: PE12001. I SHOWED THE SERVICE TECHNICIAN WHAT I FOUND ON THE INTERNET AND HE SAID ALL THEY COULD DO IS REPLACE THE FUEL FILTER ASSEMBLY TO SEE IF THAT WOULD FIX THE LEAK. THEY CHANGED THE TANK INNER MODULE, 211-470-60-94, FOR $264.00; 2 SEAL RINGS, 211-471-05-79, AT $39.53 EA FOR $79.06; DISCOUNTED THE LABOR FROM $343.66 TO $187.50; AND MISCELLANEOUS CHARGES AND SALES TAX, FOR A TOTAL SERVICE REPAIR BILL OF $576.03 FOR REPLACEMENT OF FUEL FILTER SYSTEM AND SEAL RINGS. AT THIS TIME IT IS UNCLEAR WHETHER THIS WILL IN FACT FIX THE PROBLEM OR MAKE IT WORSE.

Fuel/Propulsion System
Filed Nov 20, 2014121,000 milesAL

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT FUEL FUMES EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT FUEL RESERVOIR WAS CRACKED AND NEEDED TO BE REPLACE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THIS ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000. THE VIN WAS NOT AVAILABLE.

Fuel/Propulsion System
Filed Nov 19, 201490,000 milesTX

IN JANUARY, 2009, I PURCHASED A CERTIFIED USED MERCEDES BENZ E350 FROM A MERCEDES DEALER IN TUSCALOOSA, ALABAMA. AT THE TIME I PURCHASED MY VEHICLE IT HAD APPROXIMATELY 40,000 MILES ON THE ODOMETER. IN DECEMBER, 2012, I BEGAN TO NOTICE THE SMELL OF FUEL IN THE CABIN OF MY CAR. THE SMELL WAS OVERWHELMING AND INCREASED OVER TIME. AT THE TIME I FIRST NOTICED THE FUEL SMELL, MY VEHICLE HAD APPROXIMATELY 90,000 MILES ON THE ODOMETER AND THE VEHICLE WAS NO LONGER UNDER WARRANTY. I TOOK THE VEHICLE TO MY MERCEDES DEALER IN GEORGETOWN, TEXAS, AND WAS INFORMED OF THE FAULTY GAS SEAL AND WAS VERY SURPRISED WHEN THEY INFORMED ME THAT I HAD TO REPLACE THE SEAL, ENTIRE GAS TANK, AND GAS LINES. TO FIX THE PROBLEM, WHICH WAS NOW A SAFETY HAZARD AS WELL AS AN ENVIRONMENTAL HAZARD TO THE OCCUPANTS OF MY VEHICLE, I HAD TO PAY OVER $3,600 OUT OF POCKET TO HAVE THE REPAIR COMPLETED. THE REPAIR WAS COMPLETED IN AN AFTERNOON AND I HAVE HAD NO FURTHER ISSUES. MY COMPLAINT IS THAT THIS IS A KNOWN SAFETY HAZARD WITH THE MAKE/MODEL OF THIS CAR AND MERCEDES REFUSED TO FIX THIS KNOWN SAFETY ISSUE. WITHOUT FIXING THIS PROBLEM, THE CAR BECAME UNUSABLE. *TR

Fuel/Propulsion System
Filed Nov 18, 2014112,000 milesAL

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. WHILE DRIVING APPROXIMATELY 35 MPH, FUEL FUMES EMITTED INTO THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES AFTER THE FUEL TANK WAS FILLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000. UPDATED 12/30/14*CN THE CONSUMER STATED THE FUEL PUMP WAS REPLACED, THE LOCATION OF THE FUEL PUMP WAS CLEANED TWICE, REPLACED FOAM INSULATION ON TOP THE TANK, THE ENTIRE REAR SEAT COMPONENT WAS REPLACED, AND THE FUEL TANK WAS REPLACED. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE PER THE SERVICE TECH DUE TO THE GASOLINE SMELL. UPDATED 5/28/2015 *JS

Fuel/Propulsion System
Filed Nov 17, 201451,000 milesWV

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE FUEL TANK SENDING UNIT, CAUSING FUEL FUMES TO BE EMITTED INTO THE VEHICLE. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

Fuel System, Gasoline
Filed Nov 12, 201480,000 milesTX

GAS SMELL AT ALL TIMES. GREATER SMELL WHEN STORED . ENGINE LIGHT CAME ON. TOOK TO THE DEALER, CHARGED $4,000.00 TO REPAIR.

Fuel/Propulsion System
Filed Nov 10, 201480,000 milesTX

WHEN I PUT THE CAR IN THE GARAGE OVERNIGHT, THERE IS A STRONGE ODOR OF GAS ESCAPING. ENGINE LIGHT CONTINUED TO STAY ON. *TR

Fuel/Propulsion System
Filed Oct 30, 2014GA

THERE IS A STRONG SMELL OF GASOLINE WHEN VEHICLE IS PARKED. TOOK IT TO THE DEALER AND THEY INDICATED THERE IS NOT A RECALL FOR THIS ISSUE AND THE TANK SHOULD BE REPLACED. RESEARCHED THIS AND FOUND THERE ARE SEVERAL COMPLAINTS FOR THIS ISSUE THAT HAVE BEEN LODGED. THE AVERAGE BENZ OWNER PARKS THEIR CAR IN THE GARAGE. THE AVERAGE HOMEOWNER HAS A GAS WATER HEATER LOCATED IN THE GARAGE. THIS IS AN OPEN FLAME AND GASOLINE CONNECTION WHICH CAN RESULT IN AN EXPLOSION. *TR

Fuel/Propulsion System
Filed Oct 29, 201448,000 milesAZ

STRONG GAS SMELL ESPECIALLY WHEN PARKED AND AFTER FUELING. *TR

Fuel/Propulsion System
Filed Oct 28, 201463,378 milesGA

AFTER I FILLED UP GAS AND PARKED FOR 2 DAYS, I WENT BACK TO THE CAR AND SMELLED GAS ODOR FROM THE OUTSIDE AND THE INSIDE OF THE CAR. I DROVE THE CAR FOR 78 MILES AND STILL SMELL THE GAS WHILE DRIVING. I WENT BACK AND PARKED, THE SMELL STILL OCCURRED. WHEN I CHECKED ONLINE, THERE WAS A LOT OF COMPLAINT ABOUT THIS ISSUE ( FUEL SENDING UNIT) ON THIS CAR (MERCEDES BENZ WAGON 4MATIC E 350. 2003-2009. ) THE GAS SENDING UNIT HAS LEAKED. I THINK THIS IS A SAFETY ISSUE THAT NHTSA SHOULD OPEN UP THE INVESTIGATION AND CONDUCT A RECALL ABOUT THIS ISSUE, BECAUSE I HAVE TWO CHILDREN'S OF MY OWN THAT SIT IN THE BACKSEAT OF OUR VEHICLE. I WILL TAKE NO CHANCES TO DRIVE THIS VEHICLE AND WE STILL OWN A PAYMENT ON IT. IF THIS ISSUE IS NOT BEING INVESTIGATE, I WILL TAKE IT UP TO THE NEXT LEVEL ( NATIONAL TELEVISION). I HOPE THIS ISSUE WILL RESOLVE AT THIS LEVEL IMMEDIATELY . THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Electrical SystemFire
Filed Oct 21, 201471,000 milesVA

APPROXIMATE 7 OR 8 MINUTES AFTER CUTTING ON DRIVERS SEAT HEATER. I SMELL SOMETHING BURNING. STOPPED VEHICLE WHEN I NOTICE SMOKE, CUT THE CAR OFF. THE LEFT SIDE OF SEAT BACK WAS SMOLDERING. HOLE BURNT THROUGH SIZE OF DIME. ALSO BURNED HOLE IN MY LEATHER JACKET I WAS WEARING. *TR

Fuel/Propulsion System
Filed Oct 20, 201480,000 milesGA

STRONG GASOLINE ODORS INSIDE AND OUTSIDE OF THE VEHICLE UPON REFUELING THE TANK TO FULL. THE GARAGE FUMES WITH GAS ODORS AND THE VAPORS CAN EVEN BE SEEN IN THE AIR. WE ARE AFRAID TO FILL THE TANK AND ALSO VERY AFRAID IF SOMEONE IS NEARBY WITH A CIGARETTE OR FIRE.. *TR

Fuel/Propulsion System
Filed Oct 16, 2014160,000 milesTN

THERE IS A STRONG SMELL OF GASOLINE IN THE INTERIOR OF MY E350. IT IS MY UNDERSTANDING THAT THIS HAS BEEN A PROBLEM WITH OTHER E350 CARS, 2007 MODEL YEAR. *TR

Power Train
Filed Oct 16, 2014159,000 milesTN

TRANSMISSION. IT IS MY UNDERSTANDING THAT THIS YEAR AND MODEL CAR HAS KNOWN TRANSMISSION PROBLEMS. *TR

Air BagsCrash1 injured
Filed Oct 14, 2014VA

LETTER FROM SENATOR WARNER ON BEHALF OF CONSTITUENT RE MERCEDES BENZ (ATTN: SHANE CLEM). *SMD THE CONSUMERS WIFE WAS INVOLVED IN AN ACCIDENT AND THE AIR BAG FAILED TO DEPLOY. HIS WIFE SUFFERED A SERIOUS HEAD INJURY. THE VEHICLE WAS DECLARED A LOSS. *JB

Fuel/Propulsion System
Filed Oct 7, 201480,000 milesGA

AFTER FILLING MY TANK, THE SMELL OF GASOLINE FUMES, OVERTAKE THE INSIDE OF THE CAR AND FUMES VAPORS OUTSIDE AND AROUND THE VEHICLE UNTIL THE GAS GAUGE IS REDUCED BELOW FULL. THE VAPORS AND FUMES ARE SO BAD THAT THE GARAGE AND CAR EMITS THE ODORS FOR WEEKS AFTERWARDS. I TOOK THE CAR TO A MECHANIC AND WAS TOLD THERE IS A CRACK IN THE "NECK" OF THE FUEL TANK AND MERCEDES IS AWARE OF THE PROBLEM. EST COSTS TO REPAIR IS AROUND $2500. *TR

Engine
Filed Oct 7, 201493,000 milesGA

WHILE DRIVING AND CHANGING GEARS FROM FIRST TO SECOND, AT OR AROUND 10 - 20 RPM MY ENGINE BECAME UNCONTROLLABLE AND JERKED SPORADICALLY. I COULD NOT CONTROL THE VEHICLE UNTIL IT CHANGED INTO 3RD GEAR AND THEN BEGAN TO DRIVE AS NORMAL. THE CAR DOES THIS REPEATEDLY NOW UNTIL I FEEL IT HAS BECOME UNSAFE TO DRIVE. THE JERKING IS RANDOM SO I DON'T KNOW WHEN TO EXPECT IT AND WHAT TO DO WHEN IT HAPPENS. IT HAS CAUSED ME TO VEER OFF THE ROAD OCCASIONALLY. *TR

Fuel/Propulsion System
Filed Sep 29, 201472,000 milesTX

FUEL TANK LEAKING GAS UNDER REAR SEAT. *TR

Fuel/Propulsion System
Filed Sep 26, 201487,000 milesFL

TL* THE CONTACT OWNS A 2007 MERCEDES E350. THE CONTACT STATED THAT A FUEL SMELL EMITTED INTO THE CAB OF THE VEHICLE AND FUEL WAS LEAKING FROM THE TOP OF THE FUEL TANK. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING AND THE ENTIRE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. ..UPDATED 11/17/14*BF THE CONSUMER STATED THAT THE CHILD OCCUPANT RECEIVED A HEADACHE THAT MAY HAVE BEEN CAUSED BY THE FUMES. UPDATED 8/5/2015 *JS

Fuel/Propulsion System
Filed Sep 22, 201460,000 milesNC

STRONG SMELL OF GASOLINE IN THE PASSENGER COMPARTMENT. UPON FURTHER INVESTIGATION, GAS WAS FOUND POOLED ON TOP OF THE FUEL SENDING UNIT LOCATED UNDER THE BACK SEAT ON THE DRIVERS SIDE. *TR

Fuel/Propulsion System
Filed Sep 9, 201462,512 milesNJ

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ E350. THE CONTACT SMELLED FUEL INSIDE THE VEHICLE. THE DEALER STATED THAT THE TWO FUEL SENDING UNITS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 62,512.

Fuel System, Gasoline
Filed Aug 26, 201446,135 milesTX

I BEGAN NOTICING A STRONG SMELL OF GAS FROM INSIDE AND OUTSIDE THE CAR. I TOOK THE CAR TO THE DEALER AND THEY REMOVED THE REAR SEATS AND ACCESS PANEL TO THE FUEL SENDING UNITS. THEY FOUND FUEL LEAKING FROM THE FUEL SENDING UNIT WITH FUEL LEVEL SENSOR ON THE DRIVER'S SIDE. IT WAS LEAKING FROM THE UNIT ITSELF NOT THE SEAL RING. DAMAGE CODE 047006767. DEALER INDICATED IT WAS NECESSARY TO REPLACE. REPLACED FUEL SENDING UNIT WITH FUEL LEVEL SENSOR AND REPLACED WITH NEW, RECONNECTED LINES AND CONNECTORS. REINSTALLED ALL COMPONENTS, ADDED FUEL BACK IN THE TANK AND CHECK FOR LEAKS FROM SENDING UNIT. THEY DETERMINED THE UNIT WAS NOT LEAKING ONCE REPAIRED. FLASH FORWARD TO 7/24/14 AND I HAVE ISSUES AGAIN WITH THE FUEL SYSTEM. COMPONENTS OF THE SYSTEM WERE REPLACED AGAIN AT A COST OF $1,752.16. I AM VERY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. PLEASE CONTINUE TO INVESTIGATE THIS ISSUE WITH THIS MODEL AND YEAR. *TR

Fuel System, Gasoline
Filed Aug 14, 201472,000 milesTX

STRONG GASOLINE SMELL AFTER I FILL THE TANK UP. I NEVER TOP IT OFF, NORMAL FILL UP UNTIL THE GAS NOZZLE CLICKS. THE SMELL COMES FROM LEFT REAR SIDE. I AM CONCERNED THAT IT WILL CATCH ON FIRE ONE DAY. *TR

Power Train
Filed Aug 14, 201480,000 milesTX

TRANSMISSION DOES NOT DOWNSHIFT WHEN YOU TRY TO STOP, IT CHOKES AND DIES. TRANSMISSION IS STUCK ON THE 3 GEAR AND DOES NOT DOWNSHIFT. *TR

Fuel System, Gasoline4 injured
Filed Aug 12, 2014115,000 milesCA

2007 MERCEDES BENZ E350 NOTICED STRONG FUEL/GAS ODOR INSIDE CAR AFTER FILLING UP GAS TANK AND WOULD SUBSIDE AFTER GAS TANK WAS APPROXIMATELY 3/4. MY CHILDREN & I HAD TO ROLL DOWN THE WINDOWS WHILE DRIVING DUE TO FEELING NAUSEA. THIS HAS OCCURRED OFTEN FOR WEEKS. LAST THURSDAY ON 8/7/14 I WAS DRIVING VEHICLE COMING TO A SIGNAL LIGHT AT AN INTERSECTION AND THE CAR STARTED SHAKING LIKE IS WAS LOOSING POWER, THEN IT SHUT OFF IN THE MIDDLE OF THE STREET AT THE INTERSECTION. I TRIED STARTING IT BACK UP AND IT WOULD NOT START AT ALL AFTER CRANKING FOR FEW SECONDS LOOKING LIKE IT WAS NOT GETTING FUEL AT ALL. I HAD TO GET MY CAR TOWED, THE MECHANIC SAID IT WAS THE FUEL PUMP AND IT WILL COST $2000 TO REPLACE. THIS SEEMED EXTREMELY HAZARDOUS FOR CAR SAFETY HAVING TO SMELL THE FUMES AND ALMOST CAUSING AN ACCIDENT. THERE HAVE BEEN AN ENORMOUS AMOUNT OF COMPLAINTS REGARDING THE FUEL EMISSION PUMP/TANK & THIS MANUFACTURE DEFECT OF THE CAR WHICH IS A MAJOR ROAD SAFETY HAZARD ITEM SHOULD BE CONSIDERED AS A SAFETY RECALL FROM MERCEDES CAR COMPANY. *TR

Fuel System, Gasoline
Filed Aug 9, 201473,101 milesNY

EXTREME FUEL VAPOR CONTAMINATION INSIDE THE CABIN OF MY 2007 E 350 SEDAN AFTER FILL UP. *TR

Fuel System, Gasoline
Filed Jul 31, 201475,000 milesMS

GASOLINE IS LEAKING FROM FUEL TANK. *TR

Fuel System, Gasoline
Filed Jul 25, 2014145,000 milesNJ

2007 MERCEDES BENZ E350 SHOWED SYMPTOMS OF CRANKING BUT NOT STARTING INTERMITTENTLY AND ALSO NOTICED FUEL ODOR IN THE COMPARTMENT OFTEN FOR WEEKS. EVENTUALLY FUEL ODOR WAS NOTED WITHIN THE INTERIOR OF THE VEHICLE AND THE CAR WILL NOT START AT ALL AFTER CRANKING FOR FEW SECONDS LOOKING LIKE IT WAS NOT GETTING FUEL AT ALL. WHEN THE CAR WAS ARRANGED TO BE SENT TO THE DEALERSHIP, THE TOW TRUCK GUY REMOVED THE REAR SEAT TO IDENTIFY SOURCE OF FUEL SMELL WHICH HAD REVEALED FUEL POOLING ON STARTING ATTEMPT OF THE ENGINE AND THE HEAVY FUEL POOLING WAS NOTED AT THE FUEL PUMP SENDING UNIT. THIS SEEMED EXTREMELY HAZARDOUS FOR CAR SAFETY.THE FUEL WAS GUSHING OUT WHICH SPREAD TO THE SEAT AND FABRIC AND SENT FUEL SMELL AND FUMES INTO THE PASSENGER COMPARTMENT. MERCEDES QUOTED $800+ FOR THE REPAIRS AND DELIVERED THE CAR PROMISING THAT THE FAULTY PUMP AND SENDING UNIT WAS REPLACED. THE CAR DID NOT EVEN MAKE HOME AND BROKE DOWN BEFORE REACHING HOME SHOWING SAME STARTING PROBLEM . HENCE IT WAS TOWED BACK TO THE DEALERSHIP AND THIS TIME THEY ARE ASKING ANOTHER $800+ TO REPLACE THE SECOND FUEL PUMP WHICH THEY CLAIMED WAS WORKING WHEN THE CAR WAS DELIVERED. FUEL SMELL STILL EXISTS IN THE PASSENGER COMPARTMENT AND THE CAR IS NOT DRIVABLE . DEALERSHIP DID NOT ACCEPT ANY RESPONSIBILITY FOR DELIVERING THE CAR WITHOUT REPAIRING THE REPORTED DEFECT AND ASKING DOUBLE PRICE FOR A MANUFACTURE DEFECT OF THE CAR WHICH IS A MAJOR ROAD SAFETY HAZARD ITEM AND MUST BE CONSIDERED AS A SAFETY RECALL FROM MERCEDES

Engine
Filed Jul 14, 201493,245 milesMO

EVERY TIME THE GAS TANK IS FILLED 100% FULL (ONLY UNTIL GAS PUMP NOZZLE FIRST CLICK) AND THE CAR IS BEING DRIVEN FOR LESS THAN 20 MILES AND PARKED, I CAN SMELL VERY STRONG GASOLINE ODOR FROM OUTSIDE THE CAR. I HAVE TRIED TO FIND THE ISSUE AND LIFTED IT UP. WHAT CAN BE SEEN IS ABOUT 1OZ OF GASOLINE PUDDLE ON REAR UNDERCOVER (UNDERNEATH GAS TANK). OTHER THAN THAT, I CAN SEE LEAKED DRIED GASOLINE PATH ON THE SIDE OF THE TANK, WHICH POINTS TO THE LOCATION OF THE PUDDLE. THIS STRING GASOLINE ODOR ISSUE CANNOT BE SEEN OR SMELLED IF THE TANK IS FILLED ONLY 3/4 OF TANK VOLUME. THIS IS ISSUE HAS BEEN REPORTED TO MERCEDES BENZ SERVICE AT COLUMBIA, MO. HOWEVER, THEY QUOTED $600 JUST TO FIND THE ISSUE, EVEN THOUGH THIS IS CLEARLY MANUFACTURING DEFECT, SINCE HUNDREDS OF SIMILAR CASES CAN BE FOUND AT SEVERAL FORUMS AND SO MANY HAS BEEN REPORTED HERE. *TR

Suspension
Filed Jul 14, 201499,327 milesMO

VEHICLE WAS DRIVEN AT HIGHWAY 54, MO ON CRUISE CONTROL AT 70MPH. NEXT TO ELDON EXIT, ON A STRAIGHT PART OF THE HIGHWAY, ALL OF SUDDEN THE FRONT DRIVER SIDE SPRING BROKE WITH A VERY LOUD BANG. AFTER INVESTIGATION, THE SPRING BROKE AT THE FIRST LOWER WINDING (THE END OF PLASTIC COVER, WHERE IT STARTS THE SECOND WINDING). AT THE BROKEN LOCATION AND ONLY AT THAT LOCATION, SURFACE RUST (30-40MM LONG) COULD BE SEEN. THE SPRING ON THE OTHER SIDE (PASSENGER SIDE) WAS OKAY BUT I COULD SEE THAT THERE IS NO PAINT (ABOUT 20MM LONG) AT EXACT SAME LOCATION AND IT STARTED TO RUST ON A VERY SMALL SPOT (1-3MM). *TR

Fuel/Propulsion System
Filed Jul 10, 2014110,550 milesAL

6/29/14 TRAVELING WHEN CHECK ENGINE LIGHT CAME ON. STOPPED AND LOOKED UNDER HOOD, DID NOT SEE ANYTHING OUT OF THE NORM, DROVE IT HOME. DROVE A FEW DAYS LATER TO DEALERSHIP. FOUND INTAKE MANIFOLD FAULTY AND CAM ADJ MAGINET. NOT REPAIRED-$3000 QUOTED. DROVE IT HOME WHERE IT REMAINS. SEARCHES ON INTERNET SHOWS THIS DEFECT IS UNDER INVESTIGATION. ALSO CAR RIDES ROUGH; ALL FOUR WHEELS ARE BENT DUE TO REGULAR ROAD WEAR AND TEAR. BOTH THESE ISSUES COULD HAVE CAUSED CATASTROPHIC CONSEQUENCES. I AM NOT THE FIRST OWNER OF THIS MB. WERE MB AWARE OF THESE DEFECTS AND FAILED TO INFORM ME PRIOR TO PURCHASING THE E350? THE MANUFACTURER NEEDS TO REMEDY THESE DEFECTS. *TR

Fuel/Propulsion System
Filed Jul 2, 201470,000 milesOH

2007 E350 HAS STRONG FUEL ODOR AFTER FILLING TANK. AFTER 3/4 OF A TANK THEN FUEL SMELL DISSIPATES. REFERENCE #12-001. ALSO HAS BEEN AN ISSUE WITH OTHER MERCEDES BENZ E CLASS OF DIFFERENT YEARS. *TR

Fuel/Propulsion System
Filed Jul 1, 201488,000 milesOH

FILLED GAS IN CAR UP TO FULL AND HAVE HAD A STRONG SMELL OF GAS INSIDE AND OUTSIDE OF MY CAR. I ALWAYS FILL THE CAR ONLY UP TO A HALF OF A TANK BUT WITH THE HOLIDAY WEEKEND COMING I FILLED ALL THE WAY UP SINCE GAS WAS CHEAPER. NEVER HAD THIS PROBLEM UNTIL I FILLED IT ALL THE WAY UP. AFTER LOOKING THIS UP ON THE INTERNET I FOUND THIS SITE AND WANTED TO GIVE MY EXPERIENCE SO HOPEFULLY THIS PROBLEM WILL BE RESOLVED BY MERCEDES BENZ. ITS SAD THAT IT WILL TAKE SOMEONE DYING OR A MAJOR FIRE TO HAVE MERCEDES ACTUALLY LOOK INTO THIS SITUATION. *TR

Fuel System, Gasoline
Filed Jul 1, 2014125,025 milesGA

PURCHASED 2007 E350 WAGON JUNE 16 2014, UPON FIRST REFILL OF FUEL TANK NOTICED THE SMELL OF GASOLINE INSIDE AUTOMOBILE. IT DISSIPATES OVER TIME. ON 30 JUNE, PURCHASED SECOND FULL TANK OF FUEL AND NOTICED SAME ISSUE AND BEGAN RESEARCH. I DISCOVERED THIS HAS BEEN AN ENDEMIC ISSUE WITH THE FUEL PUMP AND FUEL TANK. AM RESEARCHING RECALLS AND TAKING TO TRUSTED MECHANIC TODAY TO GET TO THE ROOT CAUSE. FUEL VAPORS ARE HIGHLY VOLATILE AND I WILL CONTACT MERCEDES BENZ TO REGISTER MY COMPLAINT. WILL KEEP YOU UPDATED. THE CURRENT MULTI-BILLION GM RECALL IS A SIMILAR ISSUE THAT CORPORATE LEADERS IGNORED FOR YEARS AND NOW PAYING A DEAR PRICE. WILL ENGAGE MB OF NA IN A DELIBERATE AND DOGGED MANNER UNTIL RESOLVED. *TR

Power Train
Filed Jul 1, 201448,000 milesOR

CHECK ENGINE LIGHT CAME ON. TOOK THE VEHICLE TO THE LOCAL DEALER AND THEY FOUND CODES 1200, 1208, P0016 AND P0017. WORN BALANCE SHAFT SPROCKET. DOING RESEARCH ONLINE TURNS OUT THERE ARE HUNDREDS AND HUNDREDS OF AFFECTED MB CUSTOMERS. MERCEDES KNEW OF THIS PROBLEM AS EARLY AS 2007 BUT HAS NOT PUBLICLY ADDRESSED THIS ISSUE OR ISSUED A RECALL. THE BILL TO FIX THIS ISSUE IS OVER $4,000, SOME PEOPLE REPORT THE DEALER QUOTING THEM OVER $10,000. MY PRICE TO FIX THIS IS $5,995. MY COMPLAINT IS THAT THIS IS A KNOWN ISSUE BY MERCEDES. KNOWINGLY THEY INSTALLED, AND KEPT INSTALLING, PARTS THAT WEAR OUT PREMATURELY LEAVING CUSTOMERS WITH AN UNFAIRLY LARGE BILL TO CORRECT THEIR MISTAKE. *TR

Fuel System, Gasoline
Filed Jun 24, 201443,000 milesCA

STRONG ODOR OF GAS IN HOME GARAGE AFTER FILLING THE TANK. SINCE DECEMBER 2012 I HAVE NOT BEEN ABLE TO FILL IT OVER THREE QUARTERS OF A TANK WITHOUT THE STRONG ODOR REOCCURRING. I TOOK IT TO BE SERVICED AND AFTER ONE WEEK OF TRYING, THEY WERE NOT ABLE TO FIND THE SOURCE. I PURCHASED THE CAR ON DECEMBER 11, 2009. *TR

Fuel System, Gasoline
Filed Jun 20, 201468,000 milesCA

EVERY TIME I FILL UP MY CAR ALL THE WAY, I NOTICE A VERY STRONG FUEL SMELL COMING FROM THE DRIVER SIDE OF THE CAR. I HAVEN'T SPILLED ANY FUEL INSIDE MY CAR SO IM ASSUMING THERE IS A LEAK SOMEWHERE, THE SMELL IS UNBEARABLE AT TIMES. *TR

Fuel/Propulsion System
Filed May 29, 201483,000 milesWV

FUEL GAUGE SHOWED 3/4 TANK, CAR STOPPED , MECHANIC TOLD US THE CAR WAS OUT OF GAS. I SPEND 600.00 AT THE SHOP TO FIND OUT THIS. THEY FIRST WANTED TO REPLACE TANK, FUEL PUMP AND SENDERS. GAS GAUGE IS NOT WORKING PROPER, ANY ADVISE? *TR

Fuel System, Gasoline
Filed May 28, 2014108,000 milesCA

TOOK MY VEHICLE INTO THE SHOP FOR NEW SPARK PLUGS AND A COIL REPLACEMENT. THEY NOTICED A STRONG GASOLINE SMELL COMING FROM THE VEHICLE. THEY REMOVED THE BACK SEAT WHERE THE FUEL PUMP IS LOCATED AND FOUND THE FUEL PUMP IS LEAKING. YOU CANNOT JUST REPLACE THE FUEL PUMP ON THIS YEAR/MODEL E350. THE ENTIRE GAS TANK MUST BE REPLACES. WE HAD NOTICED THE SMELL OF GAS A FEW TIMES AFTER FILLING THE VEHICLE COMPLETELY UP WITH GAS AND WERE WONDERING WHY IT SMELLED SO STRONGLY OF GASOLINE. NOW WE FOUND OUT WHY. MERCEDES IS WANTING TO CHARGE ME TO BRING MY CAR INTO AN AUTHORIZED DEALER/SERVICE CENTER TO ASSESS THE SITUATION. HOWEVER, THEY WANT TO CHARGE ME FOR ASSESSING IT AND FROM THERE MAKE A DETERMINATION IF THEY WILL EVEN DO ANYTHING ABOUT IT SINCE MY VEHICLE IS NOT UNDER WARRANTY. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Mercedes-Benz E350 → · Every E350 year → · How the figures are calculated →