Mercedes-Benz USA, LLC: Visibility › Sun/Moon Roof Assembly
Mercedes-Benz USA, LLC reported this defect to federal regulators on Mar 19, 2021 and put the number of vehicles at risk at 11,356. The repair is free for as long as the recall stands.
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
The risk
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
The remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
23 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2007 Mercedes Benz C230 | 212 | 5 | 4 | 8 |
| 2007 Mercedes Benz C280 | 56 | 4 | 1 | 2 |
| 2007 Mercedes Benz C350 | 6 | 5 | 0 | 0 |
| 2007 Mercedes Benz CLK350 | 42 | 4 | 0 | 0 |
| 2007 Mercedes Benz CLK550 | 5 | 4 | 0 | 0 |
| 2007 Mercedes Benz E320 | 17 | 4 | 0 | 1 |
| 2007 Mercedes-Benz AMG CLS63 | 2 | 4 | 0 | 0 |
| 2007 Mercedes-Benz AMG E63 | 29 | 4 | 0 | 0 |
| 2007 Mercedes-Benz CLS550 | 35 | 4 | 1 | 0 |
| 2007 Mercedes-Benz E350 | 350 | 5 | 10 | 1 |
| 2007 Mercedes-Benz E550 | 37 | 4 | 0 | 0 |
| 2006 Mercedes Benz C230 | 116 | 5 | 0 | 6 |
| 2006 Mercedes Benz C280 | 29 | 4 | 0 | 4 |
| 2006 Mercedes Benz C350 | 23 | 5 | 0 | 0 |
| 2006 Mercedes Benz CLK350 | 37 | 4 | 0 | 2 |
| 2006 Mercedes Benz CLK500 | 5 | 4 | 0 | 0 |
| 2006 Mercedes Benz CLS500 | 62 | 3 | 0 | 3 |
| 2006 Mercedes Benz E320 | 41 | 4 | 0 | 2 |
| 2006 Mercedes Benz E500 | 50 | 4 | 0 | 1 |
| 2006 Mercedes-Benz AMG C55 | 4 | 4 | 0 | 0 |
| 2006 Mercedes-Benz AMG CLS55 | 33 | 4 | 0 | 0 |
| 2006 Mercedes-Benz AMG E55 | 34 | 4 | 0 | 0 |
| 2006 Mercedes-Benz E350 | 400 | 4 | 9 | 14 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V196000.
Full record for the 2007 Mercedes Benz C230 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →