Most common 2018 Land Rover Range Rover Sport problems
14 of the 33 complaints (42%) are about the engine.
Component
Reports
Crashes
Fires
Injuries
Engine
11
0
0
0
Electrical System
5
0
0
0
Engine and Engine Cooling · engine
3
0
0
0
Unknown or Other
2
0
1
0
Structure › Body · body and frame
2
0
0
1
Fuel/Propulsion System · fuel and propulsion system
2
0
0
0
Vehicle Speed Control · throttle and acceleration
1
0
0
0
Suspension
1
0
0
0
Steering
1
0
0
0
Service Brakes · brakes
1
0
0
0
5 safety recalls
Part 573 reports
Back Over Prevention › Sensing System › Camera24V364000
Filed May 23, 202422,268 vehiclesJaguar Land Rover North America, LLC
Defect. Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2018-2022 Range Rover Sport vehicles equipped with a Surround Camera System. Water may enter into the rearview camera, which can cause the rearview camera image not to appear on the display or display a distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk. A rearview camera image that does not display can decrease the driver's visibility, increasing the risk of injury or crash.
Remedy. Dealers will inspect the rearview camera for damage. If no damage is found, the camera will be fitted with a new seal. If damage is found, the camera will be replaced and calibrated. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2024. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N901. These vehicles were previously recalled under 24V-023 for this same issue and will need to have the new remedy completed.
Back Over Prevention › Sensing System › Camera24V023000
Filed Jan 18, 202458,729 vehiclesJaguar Land Rover North America, LLC
Defect. Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2018-2022 Range Rover and Range Rover Sport vehicles equipped with a Surround Camera System. Water may enter into the rearview camera, which can cause the rearview camera image not to appear on the display or display a distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk. A rearview camera image that does not display while in reverse decreases the driver's visibility, increasing the risk of injury or crash.
Remedy. Dealers will inspect the rearview camera and add a new seal or replace the camera, free of charge. Owner notification letters were mailed to Range Rover owners March 4, 2024. Interim notification letters were mailed to Range Rover Sport owners March 7, 2024. Range Rover Sport owners will receive a second notice once remedy parts become available. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N778.
Exterior Lighting › Lighting Control Module › Software21V117000
Filed Feb 25, 202126,805 vehiclesJaguar Land Rover North America, LLC
Defect. Jaguar Land Rover North America, LLC. (Land Rover) is recalling certain 2018-2020 Range Rover, Range Rover Sport, Discovery, and Range Rover Velar vehicles. The Auto High Beam (AHB) system does not indicate through the instrument cluster when the high beams are illuminated automatically. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. The driver may be unaware that the high beams are illuminated, reducing visibility for oncoming traffic, and increasing the risk of a crash.
Remedy. Land Rover will notify owners, and dealers will update the vehicle software, free of charge. The recall began April 7, 2021. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N556.
Back Over Prevention › Sensing System › Camera19V603000
Filed Aug 15, 201914,277 vehiclesJaguar Land Rover North America, LLC
Defect. Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2018 Range Rover and Range Rover Sport vehicles equipped with Continental Surround Camera Systems. The back-up camera system may fail to display the rearview image when the vehicle is in reverse.
Risk. Failure to display the rearview image will reduce the driver's visibility, increasing the risk of a crash.
Remedy. Land Rover will notify owners, and dealers will reprogram the infotainment system software, free of charge. The recall began October 2, 2019. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N367.
Filed Sep 13, 201886 vehiclesJaguar Land Rover North America, LLC
Defect. Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2018 Land Rover Range Rover, Land Rover Range Rover Sport and Land Rover Discovery vehicles. The Autonomous Emergency Braking (AEB) system may be disabled without warning the driver that the system is not functional.
Risk. If the AEB does not intervene when needed, without warning, there would be an increased risk of a crash.
Remedy. Land Rover will notify owners, and dealers will update the vehicle software, free of charge. The recall began October 17, 2018. Owners may contact Land Rover customer service at 1-800-637-6837, Option 9. Land Rover's number for this recall is N227.
All 5 campaigns on file, newest first.
What owners reported
Newest filings
Suspension
Filed Aug 21, 2026KS
Lower control arms failing, rubber gone creating uneven tire wear, driftng when driving and going over bumps. Less than 60k miles
Engine and Engine Cooling
Filed Jun 15, 202660,000 milesNY
The contact owns a 2018 Land Rover Range Rover Sport. While the contact's husband was driving approximately 10 MPH on the highway, the engine overheated, with the engine warning light illuminated. The driver exited the highway and was able to safely stop the vehicle. The vehicle was towed to an independent mechanic to be diagnosed and repaired. The contact stated that after the most recent failure, which had been repaired approximately 16 times previously, the overheating persisted. The vehicle was repaired. The manufacturer was notified of the failure and advised the contact to take the vehicle to the dealer to be diagnosed before any further assistance would be provided. The contact expressed concerns about the repeated failures and the potential safety risk associated with the overheating. The failure mileage was approximately 60,000.
Structure › Body
Filed May 31, 2026VA
I recently noticed rust forming on both sides of the fuel tank support shields. The manual says that these shields are directly connected to the fuel tanks and that if rust develops further then the tanks could fall.
Engine
Filed Jan 13, 2026MI
Coolant leak due to poorly made plastic part above the supercharger. High risk of fire and overheating due to land rover's poor design. OEM unwilling to help.
Engine
Filed Oct 29, 2025OH
The engine coolant pipe cross over on top of the engine and the the one in the rear are made of plastic and is a known failure point. One simple search and it is known that its a super common problem that should be recalled and fixed. This is an engineering oversight and cost the car owner over $3000 in repairs if they are lucky to catch it before it destroys the engine.
Fuel/Propulsion System
Filed Jun 5, 2025GA
I am writing to formally file a complaint regarding a prolonged and troubling service experience at Jaguar Land Rover Buckhead, related to my 2018 Range Rover Sport (approximately 49,000 miles), and to express dissatisfaction with the handling of a prior related incident. My vehicle has been the dealership approx. 2 weeks with no loaner and me missing days from work and not able to transport my children to school. For past context, In 2023, I experienced a faulty ground stud issue that left me stranded on the highway during my morning commute. I later learned this exact issue had been subject to a recall on the Discovery model — but not on mine — despite identical symptoms. As a result, I was issued a $675 Owner Loyalty Certificate (OLC) by Molly B. of Land Rover USA, which I appreciated, but which I believe did not fully compensate for the risk and inconvenience caused. Recently, I returned to the another dealer, Jaguar Land Rover Buckhead, in May 2025 for a new issue. I was told there was a broken exhaust bolt that delayed repairs. I specifically asked the service advisor if I was responsible for the bolt breaking during service and was told I was not, though it was framed as a “common issue” across many vehicles. I respectfully disagreed, noting I’ve owned multiple vehicles with higher mileage and never encountered such a failure. I also suggested that if this is so common, it may reflect a design flaw that Land Rover should address. Additionally, I was misled by the servi
Engine
Filed Apr 15, 2025AZ
Consistent coolant leak
Electrical System
Filed Mar 17, 2025MI
I recently purchased this car 2-3 weeks ago. The control center screens go out with no rhyme or reason as to why. When this happens, controls of the vehicle are no longer accessible and the safety cameras/safety sensors no longer visible nor alert to pedestrians and other points of collision. This is extremely dangerous when it happens while using those safety features. There is never a warning and it can happen anytime. I can not make it happen, it just happens and when it does, it puts many in danger. The car can be inspected and has not been by anyone. The car has approx 56,000 miles. This has happened two times since purchasing it. I have been told this was an issue on this model and there was a recall at some point for some VINs, but from what I can tell, not mine, but mine is having the same issues.
Engine
Filed Mar 17, 2025MI
Driving on interstate the coolant level low light went off and started blowing hot steam from underneath the hood the hood. Running 70 on the interstate and now couldn’t see due to the steam. I luckily maneuvered out of traffic and limped to exit. Very easily could have been a 10 car pile up. Got the car to a mechanic and it had a plastic quick connect on a hose break. There are no metal clamps as backup and the mechanic said that these run on very high water pressure and those plastic quick connect clamps are huge problems because they can’t hold the pressure with the slightest defect and there are no metal clamps to securely hold. I had the hose replaced. Speak to any Land Rover mechanic and you will immediately learn how many problems people are having with this issue. Seeing how many claims are made around the cooling system, plastic quick connectors, main hose under the supercharger causing so many issues with no warning, I pray someone looks in to this issue and makes Land Rover fix these issues. It is truly a miracle this did not cause a major accident.
Steering
Filed Mar 8, 2025FL
My brother in law was driving my 2018 Range Rover (with only 47,000 miles) on the busy highway. Without any warning, the car lost power. He was able to swerve into breakdown lane (thankful he was in right lane). The car was smoking so badly he thought the car was going to explode into fire so he and his wife evacuated the car and sat a safe distance away. Car was towed to the Range Rover Dealer where it was diagnosed. We were told the coolant manifold pipes under the supercharger ruptured causing what they believed was a catastrophic engine failure. We just joined a class action lawsuit over this issue alleging Range Rover has known about this dangerous situation in many of their cars for many years but they continue to market and sell the cars as "safe vehicles" without recalling the defective parts.
Back Over Prevention › Rearview System Braking
Filed Jan 14, 2025MI
The backup camera fails to display any image on the screen, significantly impacting my visibility while reversing. This issue occurred unexpectedly. Upon contacting the dealer, I was informed there is an active recall (24V023) related to this problem, but my VIN is not included. I believe my vehicle is also affected by the same recall. For reference, Land Rover’s internal recall number for this issue is N778.
Engine
Filed Dec 17, 2024WA
In February 2024, my car overheated. There was a large coolant leak in valley from the water pump and outlet pipes and a secondary leak from rear crossover pipe as well. The water pump, water valve, and cooling hoses were replaced, as well as the failed outlet pip and cooling hoses. Coolant soaked belts were also replaced. In August 2024, my car overheated AGAIN. This time, while I was driving in the middle of the freeway. When I took it back, there was another leak from one of the cooling hoses, so it was replaced again. Just last week, my car overheated AGAIN. Again, it was another leaking component that was fixed under warranty. The auto shop I took it to reached out to the dealer, as it's been an issue well known for failure.
Engine
Filed Sep 28, 2024CA
Engine failed at 43k miles. RR would not take apart engine to identify failure. Local RR repair shop (Elite Rovers) claims they see 3-4 dead RR engines per week usually between 60k-80k miles. He thinks it’s a coolant component failure that damages the engine. This many failures per week is not normal. There seems to be a class action lawsuit over engine failure in the UK and Australia—so this is not a small problem. My husband was driving the car when it happened and if on the freeway could have been seriously hurt. No warning, no engine light, no leaks…. Just locked up and died. 6 months later my neighbors RR engine also locked up and died. There are 6 dead engine RR at the dealer right now that people are abandoning because the cost to put a new engine in costs more than the value of the car or there are no engines available. Who can make JLR (manufacturer) take responsibility for this known issue that they are playing as if they dont know?
Engine
Filed Jul 4, 2024CA
While driving on the freeway a low coolant notification came on. Minutes later we saw what we believed to be our engine in smoke. We made it to the side of the highway before the car became engulfed in steam. Car was towed to Land Rover Rancho Mirage. It was found that lower front coolant manifold had failed what caused the sudden release of steam. This caused engine to overheat and allow coolant to enter the lubrication jacket causing the oil to become contaminated resulting in full engine damage. The person we spoke with knew pretty quickly what happened. Online research shows this is a known problem with Land Rover Range Rover Sport and it has not been recalled. We were quoted 30K to replace engine. We got it replaced outside of dealership for 20K. This is a serious safety issue. I have videos of damage I can send in an email, it will not let me upload.
Back Over Prevention
Filed Mar 25, 202473,000 milesNY
The contact owns a 2018 Land Rover Ranger Rover Sport. The contact stated that while reversing the back-up camera was inoperable and no image was displayed, causing a rear visibility hazard for the driver. The vehicle was taken to the local dealer who diagnosed that the back-up camera was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V023000 (Back Over Prevention). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 73,000.
Engine
Filed Mar 13, 2024MA
My family and I were driving home in my 2018 Range Rover Sport, which I purchased in 2019 from Land Rover of Sudbury (Massachusetts). A brief “coolant level low” warning flashed on the dashboard for less than a minute, then promptly went away and never flashed or displayed again. Minutes later, the car started shaking, forcing us to pull over onto the side of the Massachusetts Turnpike. The engine then immediately began smoking. The temperature gauge never went above the midpoint level, so we were quite confused about what the problem was. We had the car towed directly to Land Rover of Sudbury. They informed me that the engine needed to be replaced. I find it unacceptable, and most importantly, unsafe, that the car would go from a “Coolant Level Low” warning that lasted mere seconds before disappearing, to ZERO coolant and a catastrophic engine failure minutes later while driving on [XXX] This all happened only a few months after the vehicle had ostensibly been deemed to be in suitable repair by Land Rover of Sudbury upon my re-taking possession of it following 6+ months in their service shop. I still have not received any answer whatsoever from the dealership as to what went wrong with my vehicle. I have serious concerns that this could be evidence of a more pervasive issue that could potentially affect other vehicles that are currently on the road. I also question whether the service performed to the vehicle at Land Rover of Sudbury in 2023 was the cause of the issue. I que
Engine and Engine Cooling
Filed Feb 29, 202470,000 milesTX
The contact owns a 2018 Land Rover Range Rover Sport. The contact stated that while operating the vehicle, the coolant warning light illuminated, and the engine temperature gauge started to fluctuate. The vehicle was taken to the local dealer who diagnosed that the coolant outlet pipe was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 70,000.
Engine
Filed Nov 16, 2023FL
The engine overheating light came on followed by coolant level low. There was a rattling sound coming from underneath, the car slowed down, and smoke came into the air vents in the car and was smoking under the hood when pulled over. I took my vehicle to the closest dealership, Honda, to assess and determine if it needed to be towed to Land Rover or if they could fix it. The day prior the coolant level low light came on, my husband filled the coolant and the light went off. When I was driving my car the next day the light came on along with the engine overheating, something was dripping from underneath when the vehicle was turned off.
Unknown or OtherFire
Filed Jul 13, 2023GA
Unfortunately I really have no idea what caused the problem . But While driving on the highway ( in traffic ) going approx 40 Mph . my vehicle had a low coolant light come on. Within 5 min of the light coming on the vehicle made a loud fast ticking like noise so I pulled off the road 1 half mile from my exit . Before I could even stop the vehicle fully . the cars hood had smoke and flames coming out . The flames got to at least 10 feet in the air … Within 15 min the front of the vehicle was burned to the ground . Police and fire arrived just under 15 min and were able to put the fire out . I have videos of the vehicle as I ran for safety . I had no none problems with this vehicle prior to this incident. The fire and police stated they have never seen a car like this go up in flames so fast as this one .
Engine and Engine Cooling
Filed Feb 10, 202336,000 milesOK
The contact owns a 2018 Land Rover Range Rover Sport. The contact stated that while driving approximately 65 MPH, the vehicle started to decelerate unintendedly. Additionally, there was a rattling sound present under the vehicle. The contact stated that the check engine warning light was briefly illuminated. After pulling over to the side roadway and parking the vehicle, the vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine rod bearing had failed and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 36,000.
Unknown or Other
Filed Sep 2, 2022AZ
Passenger door would not open from inside or outside
Power Train
Filed Jan 13, 2022PA
Vehicle hesitates on accelerating from low speed. It is extremely dangerous and I have nearly been broadsided a number of times. From a rolling start at low speed, depressing the accelerator pedal has no effect.. it feels like an eternity until the engine comes to life. I would say at least two full seconds. And when it finally does come to life, it can be a neck-snapping shocking jolt that will cause passengers to scream. It is my belief that Jaguar Land Rover North America is aware of this issue but has not addressed it for 2018+ L494 Range Rover Sport's with the 5.0L Supercharged V8 engine. I have had the vehicle in at the dealer a number of times for this issue and they state that there is nothing wrong. This vehicle has 518hp and when the powertrain hesitates to respond to the accelerator pedal being depressed, it exacerbates an already very dangerous situation by ultimately slamming the car into gear in a very violent way. The powertrain / transmission is certainly not behaving normally. This is my 3rd Range Rover Sport with the 5.0L V8 engine, and neither of my two prior vehicles experienced this phenomenon. It seems to be applicable to the 2018+ models only. This must be fixed by Jaguar Land Rover!
Electrical System
Filed Jul 27, 2021CA
Malfunction with SOS system Police have been notified multiple times while I was driving and police have come to my home 4 times in 3 days unable to communicate with SOS system to notify that I am not in distress. If I end up actually needing help I can not use the SOS which concerns me
Electrical System
Filed Sep 24, 201913,000 milesNY
TO WHOM IT MAY CONCERN, MY VEHICLE WHICH IS AT 15,000 MILES AND ABOUT 18 MONTHS OLD, HAS BEEN FACING CONTINUOUS FAILURES ON ITS ELECTRIC AND ELECTRONIC COMPONENTS THAT AFFECTED THE AIR SUSPENSION SHUTTING DOWN, EMERGENCY BREAK LOCKING UP, SUDDEN SHUT DOWN OF THE MIDDLE MAIN CONSOLE, A SHUT DOWN OF SAFETY FEATURES AROUND MIRRORS AND SIMILAR VEHICLE SAFETY WARNING SYSTEMS. THE ISSUES HAPPEN WHILE DRIVING. I TOOK IT BACK TO MY DEALER SEVERAL TIMES AND EVEN THE LAST TIME AFTER SERVICE THE CAR CAME BACK WITH AN ENGINE WARNING SIGN. I MADE MULTIPLE ATTEMPTS WITH LAND ROVER TO CORRECT AND STATED THAT MY FAMILY AND I FEEL VERY UNSAFE AND INSECURE NOT KNOWING WHAT CAN BREAK DOWN NEXT. WHEN WE ASKED IF IT IS SAFE THE COMPANY RESPONDED THAT WE SHOULD MAKE THAT DETERMINATION WITHOUT AN ENGINEERING OR TECHNICAL BACKGROUND. THE COMPANY ALSO SAID THEY WILL TAKE 30 BUSINESS DAYS TO REVIEW OUR CASE HOWEVER UPON SEVERAL REMINDERS THAT WE ARE NOT FEELING SAFE, LAND ROVER OPTS TO IGNORE OR STATE THAT THEY DO NOT HAVE RESOURCES IE PEOPLE TO REVIEW THESE CASES. I WOULD LIKE TO ENTER INTO RECORD THAT WE DID MAKE MANY ATTEMPTS TO RELAY OUR CONCERNS AND IF THERE ARE TO BE ANY ACCIDENTS IT IS THE FAULT OF THE COMPANY FOR CONTINUOUSLY IGNORING THE SERIOUSNESS OF THE CASE AND TOTAL LACK OF CARE FOR PASSENGER SAFETY. I AM WRITING ON THIS VENUE HOPING THAT YOU MIGHT BE ABLE TO CONVINCE THE COMPANY TO PAY ATTENTION TO THE MATTER.
Engine
Filed Aug 5, 201914,000 milesVA
TL* THE CONTACT OWNS A 2018 LAND ROVER RANGE ROVER SPORT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO LAND ROVER OF CHANTILLY (4120 AUTO PARK CIR, CHANTILLY, VA 20151, 703-679-4000) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS RETURNED TO THE CONTACT, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO BE SERVICED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.
Vehicle Speed Control
Filed May 12, 20199,000 milesTX
I AM THE OWNER OF A 2018 RANGE ROVER SPORT. I BOUGHT THE CAR ABOUT 11 MONTHS BACK FROM LAND ROVER OF SAN ANTONIO. IT CURRENT HAS JUST OVER 9,000 MILES. I ALONG WITH MY FAMILY WAS DRIVING IN HOUSTON ON THE BUSY IH-10 FEEDER LANES AND WHEN I ATTEMPTED TO TURN LEFT ON GESSNER ROAD, THE STEERING OF MY CAR LOCKED FOR A FEW SECONDS, AND THEN CAME BACK TO NORMAL FUNCTION - IN THAT SPLIT SECOND MY CAR SLIPPED INTO THE NEXT TURN LANE. FORTUNATELY, THE CAR TURNING IN THAT LANE WAS BEHIND US, AND SO WE AVOIDED AN ACCIDENT. RIGHT THEN I SAW SOME VERSIONS OF THE FOLLOWING MESSAGES ON THE DISPLAY: "FORWARD ALERT NOT AVAILABLE" "AEB NOT AVAILABLE (OR WORKING)" "POWER STEERING FUNCTION REDUCED." RIGHT AFTER THE TURN THE STEERING AGAIN BECAME IMPOSSIBLE TO MOVE. I BARELY MANAGED TO MANEUVER MY CAR INTO A STRIP CENTER LOT - IT TOOK AN INORDINATE AMOUNT OF POWER TO TURN THE CAR AND HAD TO BE DONE IN MULTIPLE FORWARD AND REVERSE STEPS. SUBSEQUENTLY, I CALLED THE ROADSIDE ASSISTANCE LINE, AND THEY SENT A FLATBED TO TAKE THE CAR TO LAND ROVER HOUSTON CENTRAL ON OLD KATY ROAD. ALL OF THIS HAPPENED AROUND DINNER TIME (7.30/8PM) ON SATURDAY, 5/11. THE DEALERSHIP, OF COURSE, WAS CLOSED BY THEN AND SO THE CAR IS PARKED THERE WAITING FOR SERVICE TO LOOK AT WHAT HAPPENED. THIS IS MY WIFE'S CAR AND SHE GENERALLY TRANSPORTS OUR KIDS IN IT. I WAS INCIDENTALLY DRIVING IT YESTERDAY AS WE ARE GOING TO A FAMILY EVENT. THIS COULD HAVE BEEN A BIG DEAL IF THERE WAS A CAR IN THE NEXT LANE TO US. IT'S HARD TO UNDERS
Structure › Body1 injured
Filed May 2, 20194,500 milesOH
THE 2018 RANGE ROVER SPORT HAS NO FAILSAFE IN THE SOFT CLOSE DOOR MECHANISM; I FOUND THIS OUT THE HARD WAY. AS LONG AS THE LATCH CATCHES, THE SOFT CLOSE WILL ENGAGE. I WAS EXITING MY STATIONARY VEHICLE WHEN A GUST OF WIND HIT THE DOOR. MY HAND WAS STILL ON THE EDGE OF THE DOOR WHEN THE LATCH FOR THE SOFT CLOSE HIT. MY THUMB WAS CRUSHED BETWEEN THE DOOR AND THE FRAME. I FORCED MY THUMB OUT WHILE THE DOOR CONTINUED TO TIGHTEN UNTIL FULLY CLOSED. IT'S BEEN NEARLY A MONTH AND MY THUMB IS STILL PURPLE. IF THE CAR WOULD HAVE SENSED MY THUMB IN BETWEEN THE DOOR AND FRAME, AND STOPPED THE SOFT CLOSE, I COULD HAVE EASILY REMOVED MY FINGER WITH NO INJURY. INSTEAD, I SPENT THE NEXT 2 HOURS AT THE EMERGENCY ROOM. I HAVE IMAGES OF THE INJURY AND A VIDEO DEMONSTRATING THE SAFETY ISSUE. I AM PARANOID GETTING IN AND OUT OF MY RANGE ROVER AFTER WHAT HAPPENED TO ME AND I AM VERY CONCERNED FOR THE SAFETY OF OTHERS (ESPECIALLY YOUNG CHILDREN.) I HAVE ALREADY TAKEN MY CAR INTO THE DEALERSHIP AND SPOKEN TO THE MANUFACTURER. THEY TOLD ME THAT THEY HAVE NO REJECTION MECHANISM ON SOFT CLOSE DOORS BECAUSE IT IS NOT A FEDERAL REGULATION. I ALSO LEARNED THAT THE HEAD MECHANIC AT THE SHOP EXPERIENCED A VERY SIMILAR INJURY WHILE WORKING ON A CAR WITH SOFT CLOSE DOORS. I WOULD LIKE TO DISCUSS A PRODUCT RECALL OR A NEW REGULATION. FOR EXAMPLE, THE DOOR SILL OF CARS EQUIPPED WITH SOFT CLOSE COULD REQUIRE A WARNING STICKER OR THE SOFT CLOSE MECHANISMS COULD EVEN REQUIRE A REJECTION MECHANISM. I AM NOT THE ONL
Electronic Stability Control (esc)
Filed Apr 1, 2019NC
THE BOTTOM SCREEN MODULE IN MY VEHICLE IS CONSTANTLY GOING OUT. I'M NOT ABLE TO OPERATE ANY OF MY CONTROL FEATURES IN THE VEHICLE. I'VE CONTACTED THE MANUFACTURER AND I HAVE YET TO RECEIVE ANY ASSISTANCE IN PREVENTING THIS ISSUE OR FIXING THIS ISSUE. THE SCREEN CONTROLS THE HEATING, AIR AND OTHER SAFETY OPTIONS SUCH AS THE DRIVE MODE, DEFROSTER AND ETC.
Electrical System
Filed Apr 1, 20194,320 milesNC
LOWER SCREEN MODULE IS GOING OUT
Fuel/Propulsion System
Filed Mar 28, 20192,000 milesFL
SOMETIMES WHEN ACCELERATING FROM A STOP THERE IS A DELAY, VERY DANGEROUS. THIS HAS HAPPENED MULTIPLE TIMES
Service Brakes
Filed Dec 19, 2018CA
THE AUTOMATIC EMERGENCY BRAKING SYSTEM IS NOT FUNCTIONING AND IT DOES NOT GIVE A WARNING THAT THE SYSTEM IS NOT FUNCTIONAL.
Electrical System
Filed Aug 5, 2018132 milesWI
IMMEDIATELY AFTER PURCHASING NOTED EPISODES OF SUDDEN LOSS OF ACCELERATION FROM A STOP WITH VEHICLE WARNING LIGHTS. REPEATED DEALER VISITS FAILED TO DISCLOSE SOURCE OF ISSUE. FINALLY ON THE INTERSTATE FOR A RETURN DEALER VISIT HAD SUDDEN AND ALMOST TOTAL LOSS OF ENGINE POWER THAT RESULTED IN NEAR COLLISION. WAS ONLY ABLE TO OBTAIN SPEED OF 48 MPH WITH FULLY DEPRESSED ACCELERATOR. SECOND ISSUE IS EPISODES OF COMPLETE AND TOTAL FAILURE OF THE CRUISE CONTROL TO INCLUDE TOTAL LOSS OF RADAR PROXIMITY WARNING SYSTEM WHILE ON THE INTERSTATE. THIRDLY HAVE ONGOING ISSUES WITH TOUCH SCREEN VEHICLE CONTROLS, TRAILER TOW PACKAGE, FAILURE OF SURROUND CAMERA SYSTEM, PARK ASSIST SYSTEM FAILURE. IN THE FIRST 90 DAYS OF OWNERSHIP VEHICLE HAS NOT ONLY BEEN AT THE DEALERSHIP MULTIPLE TIMES, BUT ALSO HAS BEEN IN THE DEALERS POSSESSION OVER 50 DAYS. VEHICLE REMAINS AT THE DEALER AS UNSAFE TO DRIVE FOR ABOVE ISSUES THAT REMAIN ONGOING.
Engine
Filed Jun 6, 2018100 milesPA
THE 2018 MODEL HAS A SIGNIFICANT THROTTLE DELAY WHEN ACCELERATING THE CAR FROM A STOP, RESULTING IN DELAY IN MOVEMENT AFTER PRESSING THE ACCELERATOR PEDAL. THIS CAN BE VERY DANGEROUS WHEN TURNING ONTO BUSY ROADS AND WHEN ACCELERATING AT STOP SIGNS, AS IT TAKES 1-2 SECONDS BEFORE THE CAR REGISTERS THAT THE ACCELERATOR PEDAL HAS BEEN DEPRESSED, AND THEN JOLTS FORWARD AT A HIGH SPEED TO "CATCH UP". TWO LAND ROVER DEALERS (WEST CHESTER PA AND WAYNE PA) HAVE CONFIRMED THAT NUMEROUS CUSTOMERS HAVE COMPLAINED ABOUT THIS ISSUE BUT THEY HAVE NOT BEEN ABLE TO FIX IT AND HAVE BEEN RESEARCHING SOLUTIONS FOR MONTHS. THE SERVICE MANAGER IN WEST CHESTER PA CONFIRMED THAT ONE OF THEIR SERVICE TECHNICIANS, WHEN TESTING THIS ISSUE, WAS ALMOST HIT BY A MOVING CAR IN FRONT OF THE DEALERSHIP BECAUSE THE CAR HE WAS DRIVING DID NOT REACT SOON ENOUGH AFTER HE DEPRESSED THE ACCELERATION PEDAL. THE WAYNE PA SERVICE DEPT CONFIRMED THAT THERE IS 0.8 SECOND THROTTLE DELAY WHEN TESTING ANOTHER CAR (NOT MINE). I FORMERLY SUBMITTED A CASE TO LAND ROVER JAGUAR OF NORTH AMERICA BUT THEY HAVE NOT YET RESOLVED THIS ISSUE. THESE CARS SHOULD NOT BE ON THE ROAD WITH THIS ISSUE!
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 23, 2024. Source: NHTSA Office of Defects Investigation.