2003 Kia Sorento

Fatalities reported

Owners filed 305 complaints about this vehicle with federal regulators, most often about the engine and engine cooling. It has been recalled 1 time.

When it fails
020k40k60k90k120k200k
74,000 milesMedian miles at failure

241 complaints record an odometer reading. Failures cluster around 60,00075,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Engine and Engine Cooling41
010
Engine37
300
Fuel System, Gasoline32
001
Fuel/Propulsion System28
002
Air Bags17
200
Electrical System11
000
Suspension10
000
Steering10
002
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor9
000
Engine and Engine Cooling › Cooling System9
000

1 safety recall

Part 573 reports
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings05V353000
Filed Aug 4, 20052,935 vehiclesKia Motors America, Inc.

Defect. CERTAIN SPORT UTILITY VEHICLES MAY EXPERIENCE A FUEL LEAK FROM FUEL TUBES NEAR THE FUEL TANK DUE TO AN INTERFERENCE FIT WITH THE VEHICLE FLOOR PANEL.

Risk. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy. DEALERS WILL REPLACE A SECTION OF THE FUEL LINE. THE RECALL BEGAN ON OCTOBER 10, 2005. OWNERS MAY CONTACT KIA AT 1-800-333-4542.

What owners reported

Newest filings
Air Bags
Filed Mar 20, 2025AZ

For some reason, KIA has halted production of the Air Bag Clock Spring mechanism for 2003 Kia Sorento's EX with cruise control. In my opinion, this was a vital component of the Air Bag safety system for any vehicle. So why the halt in the production of this vital part. Kia part #93490-3E160. Maybe the NHTSA can get an answer to this. I'm sure I not the only one driving a 2003 with the Air Bag light illuminated.

Engine
Filed Oct 1, 2019115,000 milesLA

TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE VEHICLE STALLED AND LOST MOTIVE POWER WHILE DRIVING THE CONTACT WAS CONCERNED FOR HIS SAFETY WHEN THE VEHICLE STALL THE CONTACT WAS CONCERNED THAT IT WAS RELATED TO THE FUEL SYSTEM WHILE DRIVING AT APPROXIMATELY 60 MPH, THE SPUTTERED AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS WHERE THE FUEL PUMP WAS REPLACED, A TUNE UP WAS PERFORMED, THE CAMSHAFT SENSOR, AND TIMING BELT WAS ALSO REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED WAS CONCERNED THAT THE FUEL SYSTEM WAS THE CAUSE OF THE FAILURE. LAKESHORE KIA, 330 E HOWZE BEACH RD #2, SLIDELL, LA 70461, (888) 220-8645, WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

EngineCrash
Filed Aug 30, 201960,000 milesIL

TL* THE CONTACT OWNED A 2003 KIA SORENTO. WHILE DRIVING AT 60 MPH, THE CONTACT STATED THAT SMOKE CAME FROM OUT OF THE VENTS. THE CONTACT PULLED OVER ON THE SHOULDER AND EXITED THE VEHICLE. THERE WERE SPARKS COMING FROM THE ENGINE AND THE VEHICLE CAUGHT ON FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOTALED AND TOWED AWAY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. TH VIN WAS NOT AVAILABLE.

Engine
Filed May 13, 2019202,699 milesNC

TL* THE CONTACT OWNS A 2003 KIA SORRENTO. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT A 'SNOW' WARNING LIGHT ILLUMINATED AS WELL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 202,699.

Engine
Filed Apr 26, 201956,300 milesCA

TL* THE CONTACT OWNS A 2003 KIA SORENTO. THE CONTACT STATED THAT THE RPMS WOULD NOT GO OVER 4,000 AND SMOKE APPEARED FROM THE ENGINE. THE CONTACT STATED THAT THE SPEED WOULD NOT EXCEED 40 MPH AND THE ENGINE WAS DRAINING THE OIL. THE VEHICLE WAS TAKEN TO PEAK KIA (5077 S WADSWORTH BLVD, LITTLETON, CO 80123, (303) 904-7800) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN OIL CHANGE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CALL THE DEALER. THE FAILURE MILEAGE WAS 56,300. *DT

Fuel/Propulsion System
Filed Nov 6, 2018150,000 milesSC

WHEN PUMPING GAS THERE IS A SUDDEN SPEWING OF GASOLINE OUT OF THE TANK AND ALL OVER ME. I MANAGED SEVERAL TIMES TO GET A FEW GALLONS IN BY PUMPING SLOWLY BUT THE NEXT DAY THE GAS GAGE READS EMPTY AND HAS ACTUALLY RUN OUT OF GAS SEVERAL TIMES! SO NOT ONLY AM I HAVING A PROBLEM PUTTING GAS IN, IT IS IMMEDIATELY DRAINING OR LEAKING OUT!

Fuel/Propulsion System1 injured
Filed May 16, 2018155,000 milesWA

AFTER PURCHASING CAR FROM PRIVATE SELLER I DISCOVERED THAT WHEN TRYING TO PUMP GAS, MY FUEL SPRAYS BACK OUT ALL OVER MYSELF, MY VEHICLE, AND THE GROUND. HAVE EVEN HAD IT SPRAY INTO MY EYES. DID RESEARCH AND SAW THAT THIS IS A VERY COMMON OCCURRENCE FOR THIS YEAR/MAKE/MODEL. I BELIEVE ITS A FIRE AND SAFETY HAZARD AND SHOULD HAVE BEEN RECALLED YEARS AGO!

Air Bags
Filed Jan 29, 2018MA

TAKATA RECALL. MY CAR WILL NOT PASS INSPECTION DUE TO A PROBLEM WITH ONE OF THE AIRBAGS. THE CAR HASN'T BEEN IN AN ACCIDENT BUT THE AIRBAG LIGHT IS ON AND I'M TOLD IT WILL NOT INFLATE. I WAS TOLD TO CHECK FOR RECALLS.

Steering
Filed Nov 23, 2017129,500 milesFL

TAKATA RECALL THE CRANKSHAFT PULLEY BOLT KEEPS COMING LOSE AND THIS CAUSES THE STEERING WHEEL TO BECOME STIFF. THIS HAPPENED IN THE MIDDLE OF TRAFFIC AND HAD TO GET IT TOWED TO A FRIENDS HOUSE. CURRENTLY THE CAR IS NOT DRIVEABLE FOR OVER TWO WEEKS.

Electrical System
Filed Nov 6, 201793,632 milesMI

MY 2003 KIA SORENTO DRIVES FOR 15 MINUTES AND STALLS OUT. I WAIT 5 MIN AND IT'LL START AND DRIVE FOR A BLOCK OR 2AND CONTINUES TO THAT UNTIL I GET IT TOWED HOME

Engine
Filed Oct 26, 2017GA

TL* THE CONTACT OWNS A 2003 KIA SORENTO. WHILE DRIVING 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER AND CRANKSHAFT BOLT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

Engine
Filed Jun 29, 2017120,000 milesTN

ENGINE CRANK SHAFT HAS BROKEN FOUR TIME , AIR COMPRESSER TWO TIME

Suspension
Filed Mar 21, 2017120,000 milesMN

RUST AND CORROSION REAR AXLE BRACKET AND TRAILING ARM MOUNT. REAR AXLE BRACKET BROKE AT HIGHWAY SPEEDS.

Suspension
Filed Mar 20, 2017165,000 milesNH

THE 2003 KIA SORENTO HAS A PROBLEM WITH EXTENSIVE FRAME RUSTING, TO THE POINT WHERE SOME OWNERS HAVE HAD THE SUSPENSION DETACH FROM THE FRAME. ONE OWNER IN PARTICULAR HAS HAD ISSUES WITH THE GAS TANK NEEDING TO BE REPLACED, AND KIA MOTORS REFUSES TO DO ANYTHING ABOUT THE PROBLEM. THEY BUILT THE CAR, SOLD IT TO PEOPLE, AND WHEN CONSUMERS HAVE COMPLAINTS ABOUT THEIR VEHICLE, THEY (KIA) SAYS THAT THEY'RE NOT RESPONSIBLE. YOU NEED TO EXAMINE THIS, BECAUSE PEOPLE COULD GET KILLED BY OPERATING AN UNSAFE VEHICLE. DO SOMETHING ABOUT THIS NOW, BEFORE IT BECOMES THE NEXT PINTO. MAKE KIA FIX THE [XXX] VEHICLES NOW!!! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Power Train
Filed Mar 18, 2017989,000 milesWI

VEHICLE BROKE DOWN IN TRAFFIC. FROZE UP,STALLED. LOSS OF STEERING. HAD IT TOWED TO SHOP & WAS TOLD THE CRANK SHAFT SENSOR & RELATED PARTS TO THE CRANK SHAFT HAD TO BE REPLACED. COST FOR TOWING & REPAIRS WERE OVER $700.

Fuel/Propulsion System
Filed Mar 13, 201733,000 milesNC

WHILE FUELING UP THE SORENTO, THE FUEL SPIT OUT EVERY TIME EVEN WHILE FUELING AT SLOW SPEEDS. VERY FRUSTRATING , AND DANGEROUS, ESPECIALLY WHEN THE FUEL GETS ON MY SKIN & CLOTHES, THE VEHICLE, AND AT TIMES LEAVES A HUGE PUDDLE ON THE GROUND WHICH COULD BE A FIRE HAZARD. THE DEALERSHIP WAS CONTACTED AND WILL NOT HELP ME EVEN THOUGH THERE WAS A RECALL ISSUED FOR THE FUEL FILTER, WHICH I MENTIONED.

Fuel/Propulsion System
Filed Feb 13, 2017128,800 milesCT

WHEN I PUMP GAS INTO MY CAR, THE FUEL SPITS BACK OUT AT ME. I HAVE TO PUMP REAL SLOW FOR THIS NOT TO HAPPEN. THIS IS DANGEROUS, GAS GETS ON MY HANDS AND CAR,I HAVE TO CARRY SOAP AND WATER TO WASH THIS OFF OF MY CAR. I CALLED ABOUT THIS AND WAS TOLD BECAUSE MY CAR VIN # WAS NOT ON THE THEIR LIST THERE WAS NOTHING THEY COULD DO FOR ME

Engine
Filed Jan 25, 2017116,000 milesKY

TL* THE CONTACT OWNS A 2003 KIA SORENTO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECELERATED AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. IN ADDITION, WHEN THE CONTACT INSERTED FUEL IN THE VEHICLE, FUEL SPEWED OUT THE FUEL TANK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

Structure › Body
Filed Jan 4, 201713,700 milesNY

TAKATA RECALL...REAR SUSPENSION ALWAYS ROTS OUT. THE SUB FRAME IS BAD.

Engine
Filed Jul 31, 201688,025 milesNY

WHILE UNDER MOTION ON HIGHWAY AT 65+ MPH, LOST POWER STEERING DUE TO CRANK SHAFT BOLT AND PULLEY FAILURE, RESULTING IN COMPLETE LOSS OF ACCESSORY FUNCTIONS.

20 of 305 complaints, reproduced as filed.

Across model years

Worst on record: 2011
YearComplaintsRecallsFiresDeathsAssessment
20266200Routine
202573300Routine
202440210Routine
2023119320Routine
2022189610Routine
2021242410Above average
20201341111Fatalities reported
20194262190Above average
20182533111Fatalities reported
20178024320High concern
20161,2488490High concern
20157503140Above average
20149866461Fatalities reported
20139815440High concern
20128795770High concern
20111,5178610High concern
20103200Routine
200955310Routine
2008217393Fatalities reported
2007154450Routine
2006242180Above average
2005307051Fatalities reported
20042200121Fatalities reported
2003 — this page305131Fatalities reported

Compare every Sorento year →

Reading this record

1 death reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 4, 2005. Source: NHTSA Office of Defects Investigation.