2011 Kia Sorento

High concern

Owners filed 1,517 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 8 times.

When it fails
020k40k60k90k120k200k

1,114 complaints record an odometer reading. Failures cluster around 90,000105,000 miles; the median is 80,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Structure › Body223
160
Engine207
3197
Air Bags175
18122
Power Train160
402
Electrical System157
0151
Unknown or Other134
250
Service Brakes56
415
Service Brakes, Hydraulic52
144
Exterior Lighting48
020
Power Train › Automatic Transmission37
000

8 safety recalls

Part 573 reports
Engine23V877000
Filed Dec 21, 202379,812 vehiclesKia America, Inc.

Defect. Kia America, Inc. (Kia) is recalling certain 2011 Sorento vehicles. An engine compartment fire can occur while driving.

Risk. A fire increases the risk of injury.

Remedy. Dealers will install Knock Sensor Detection System (KSDS) software and replace the engine as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC291.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module23V652000Park outside
Filed Sep 25, 20231,730,192 vehiclesKia America, Inc.

Defect. Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

Risk. An engine compartment fire while parked or driving can increase the risk of injury.

Remedy. Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

Power Train › Automatic Transmission15V626000
Filed Oct 6, 2015377,062 vehiclesKia Motors America

Defect. Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Risk. Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.

Remedy. Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.

Exterior Lighting › Brake Lights › Switch13V114000
Filed Apr 1, 2013980,377 vehiclesKia Motors Corporation

Defect. Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.

Risk. Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.

Remedy. Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.

Equipment11E041000
Filed Oct 6, 20112,398 vehiclesCurt Mfg. Inc.

Defect. CURT MANUFACTURING IS RECALLING CERTAIN TOW PACKAGE WIRING HARNESSES, PART NUMBER 56024, THAT CONNECT TOW VEHICLE LIGHTING CIRCUITS TO TRAILER LIGHTING CIRCUITS SOLD FOR USE ON CERTAIN MODEL YEAR 2009 THROUGH 2011 HYUNDAI VERACRUZ AND KIA SORENTO VEHICLES. THE UNITS ARE NOT WATER-TIGHT AND MOISTURE CAN SEEP INTO THE CONVERTER MODULE AND DEFEAT THE MODULE'S INTERNAL CIRCUIT PROTECTION.

Risk. WITHOUT THE CIRCUIT PROTECTION, THE MODULE CAN OVERHEAT POSSIBLY RESULTING IN A FIRE.

Remedy. CURT MANUFACTURING WILL NOTIFY OWNERS AND REPLACE THE TOW PACKAGE WIRING HARNESS. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 17, 2011. OWNERS MAY CONTACT CURT MANUFACTURING AT 1-715 831-8713.

Power Train › Driveline › Driveshaft11V258000
Filed Apr 25, 201112,690 vehiclesKia Motors Corporation

Defect. KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO 2WD VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND 2.4L ENGINES MANUFACTURED FROM THE START OF PRODUCTION THROUGH MAY 22, 2010. THE INTERMEDIATE SHAFT MAY SUFFER FROM NOISE AND EXCESSIVE WEAR DUE TO A MISALIGNMENT OF THE INTERMEDIATE SHAFT WITH THE RIGHT SIDE OUTPUT GEAR. CONTINUING TO DRIVE THE VEHICLE IN THIS CONDITION LEADS TO THE DEVELOPMENT OF A WHIRRING/WHINING NOISE AND CAN EVENTUALLY CAUSE DAMAGE TO THE AUTOMATIC TRANSMISSION.

Risk. DAMAGE TO THE TRANSMISSION MAY CAUSE LOSS OF MOTIVE POWER, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL REPLACE THE RIGHT SIDE OUTPUT GEAR AND INTERMEDIATE SHAFT FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT KIA AT 1-800-333-4542.

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper10V599000
Filed Nov 24, 20107,697 vehiclesKia Motors Corporation

Defect. KIA IS RECALLING CERTAIN MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 14, 2010, THROUGH OCTOBER 4, 2010. SOME OF THE REAR BRAKE CALIPERS MAY NOT HAVE BEEN PROPERLY MACHINED.

Risk. AS A RESULT, BRAKE FLUID WILL LEAK, FOLLOWED BY ILLUMINATION OF THE MALFUNCTION INDICATOR LIGHT INDICATING THE BRAKE FLUID LEVEL IS LOW AND SHOULD BE CHECKED, THEN A SOFT OR SPONGY BRAKE PEDAL FEEL, AND IF NOT SERVICED, REDUCED BRAKING POWER WHICH COULD INCREASE THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT THE REAR CALIPERS AND REPLACE IT IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.

Electrical System › Wiring10V388000
Filed Aug 31, 201035,185 vehiclesKia Motors Corporation

Defect. KIA IS RECALLING CERTAIN MODEL YEAR 2010 SOUL AND MODEL YEAR 2011 SORENTO VEHICLES MANUFACTURED FROM SEPTEMBER 7, 2009 THROUGH JULY 30, 2010. A LIMITED NUMBER OF WIRING HARNESSES SUPPLIED BY JCI AND USED FOR THE LIGHTING IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, LOCATED IN THE FRONT DOOR TRIM PANELS, AND THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION, LOCATED IN THE FRONT AND REAR DOOR TRIM PANELS, MAY HAVE BEEN IMPROPERLY SOLDERED.

Risk. WHEN THE LIGHTS ARE ILLUMINATED UNDER CERTAIN CONDITIONS, AN ELECTRICAL SHORT MAY OCCUR THAT CAN RESULT IN A FIRE.

Remedy. DEALERS WILL REPLACE THE WIRING HARNESSES FOR THE LIGHTS IN THE KIA SOUL VEHICLE'S ADVANCED LIGHTING SPEAKERS, AND THE WIRING HARNESS FOR THE KIA SORENTO VEHICLE'S INTERIOR ACCENT ILLUMINATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 13, 2010. OWNERS MAY CONTACT KIA CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.

What owners reported

Newest filings
Air Bags
Filed Aug 11, 2026OH

Driver Airbag light is illuminated

Structure › BodyFire
Filed Jul 8, 2026OH

Just bought this from a private seller last week and was driving to work. The engine suddenly caught fire and the car essentially exploded and melted.

Structure › Body
Filed Apr 25, 2026SC

Opening car door and whole handle fell off.

Suspension
Filed Apr 24, 2026NY

I tried months ago to have my 2011 KIA Sorento LX 3.5L v6 AWD to get the recalls fixed @ KIA in Yorkville,New York. They said they couldn't fix the recalls that were on the vehicle because supposedly the suspension is unsafe. But I already had the vehicle on a lift 4 times since,6 times total to get parts installed from my mechanic. If it was so unsafe,how could my mechanic lift the vehicle without any issues. I needed to get the underbody sprayed to stop rust and corrosion but KIA refused me.The recall for the ABS module needed fixing,they refused me. Having problems with the ABS and my subframe/crossmember broke. I feel the spray could've helped

Engine
Filed Mar 22, 2026NC

Intake manifold. A previously repaired recall that is still causing issue. Rough idle and check engine light.

Suspension
Filed Feb 15, 2026MI

Subframe, in the rear, where lateral arms are connected completely rusted off from the rest of the subframe. The control arm has broken off and is now rubbing against fuel tank. Car is unrepairable and undrivable.

Electrical SystemFire
Filed Feb 10, 2026WV

My 2011 Kia Sorrento caught fire while parked in my garage. Kia is saying it's not due to any recall they have and that it was an electrical fire store behind the steering wheel and they're refusing to take any responsibility financially for it or otherwise due to it being through previous owners and an older vehicle

Unknown or OtherFire
Filed Jan 27, 2026TX

I was driving my car, while at a stop light I noticed some smoke coming from under my hood. I thought it might have been the cold I turned off the main road onto my street and noticed the smoke increasing, I pulled over turned off my car opened the hood and a fire started at the back of my engine.

Air Bags
Filed Jan 22, 2026UT

In a letter dated August 14, 2019, KIA advised that the warranty coverage for the driver's front airbag clock spring assembly was extended to 15 years. the clock spring is an electrical connection which rotates with the steering wheel to maintain proper functioning of the airbag unit. If the airbag light stays on, and the car continues to be used without repair, the driver's airbag may eventually not deploy in a frontal impact. This is a safety issue, since the airbag may not work, KIA knew about it in 2019!! The 2011 KIA that I own is now 16 years old, and of course KIA refuses to pay for the repair. Now I am faced with an approximately $500.00 repair bill to make sure I'm safe in case of an accident. This should be investigated, and KIA should pay for the repair since it is an airbag safety issue.

Engine
Filed Jan 6, 2026189,711 milesWV

The contact owns a 2011 Kia Sorento. The contact stated while driving approximately 60 MPH, the vehicle unexpectedly stalled. There was no warning light illuminated. The contact stated that there was a rattling sound coming from the vehicle with smoke coming from the engine compartment. The vehicle was unable to restart. The contact received notification of NHTSA Campaign Number: 23V877000 (Engine). The vehicle was taken to a dealer, where it was diagnosed and determined that the engine block had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 189,711.

Unknown or Other
Filed Nov 19, 2025IN

Vehicle was trying to go forward while my foot was on the brake. It would not go in park gear. Eventually shut down completely at a busy intersection. I was unable to use my hazards and could have been in a bad accident. I had to keep on the emergency brake until I was able to get it towed.

Engine
Filed Nov 6, 2025230,000 milesAR

The contact owns a 2011 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V877000 (Engine). The contact stated that the engine had seized while driving approximately 40-45 MPH. There were no warning lights illuminated. The contact had owned the vehicle for a year. The vehicle was towed to the local dealer, who declined to service the vehicle due to the contact not having the oil change records. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 230,000.

Service Brakes, Hydraulic
Filed Oct 20, 2025PA

The contact owns a 2011 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

Engine
Filed Oct 16, 2025MD

The vehicle is shifting weird out of first, knocking sound. A code of p1326 skds is showing on diagnostic. This was supposedly repaired by kia a few months ago from a recall. I am questioning if they corrected and inspected the recall appropriately, due to this being the issue. The car is now unable to be driven because I do not want to do more damage.

Engine
Filed Oct 7, 2025GA

The car has been running fine with no problem. I noticed as I was driving the engine light came on. i made it to my destination and as I was processing to head some where else i heard an unusual sound and the smell of burning smoke. Then all of a sudden there's a lot of smoke coming from the car and the car was stalling as if it was cutting off. I manage to get the car to a staff place since it seems as though the car was running hot. the car had to get towed to a mechanic shop and he thought maybe it was the radiator but it was a blown head gasket in the engine.

Electrical SystemFire
Filed Sep 27, 2025NC

I was driving and my Kia started over heating and smoking and smelled like plastic burning I got it towed to the Hendricks of Kia and it sat there for 2weeks and I contacted them about giving me a lender until they fix my engine problem and they told me that my engine is not under warranty but is a recall I didn’t blow my engine I recently bought it about 6 months ago

Electrical System
Filed Sep 25, 2025MD

The engine light comes on and then the wheel lock light will come on and the car will disengage from 4 wheel drive to 2 wheel drive while driving

EngineFire
Filed Sep 2, 2025PA

Was on my way back from picking up my child father from work. My 2 kids were also in the car [XXX] & [XXX] old. My car started smoking and another motorist pulled down his window to let me know that my car was on fire from underneath. I immediately got all of us out of the car and my child father went to go pop the hood and noticed that fire was coming near the engine !! Made an insurance claim and they deemed the car as a total loss. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Aug 26, 2025205,000 milesNC

The contact owns a 2011 Kia Sorento. The contact stated that while driving at various speeds, the vehicle jerked, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. There was an abnormally loud sound coming from the engine. The contact stated that the vehicle occasionally stalled and was restarted after pulling over to the side of the road. Whenever the vehicle failed to restart immediately, the contact would disconnect the battery and wait approximately 5-10 minutes before reconnecting the battery and restarting the vehicle. The contact stated that the vehicle occasionally stalls while driving uphill. The vehicle was taken to the dealer, where the contact was informed that the vehicle had several pending recall repairs. The dealer informed the contact that since the vehicle made the knocking sound, the knock sensors and O2 sensors needed to be replaced. The contact was informed that the mileage was above the approved mileage for the repairs. The vehicle was not repaired. The failure progressively worsened. The contact recently received notification of NHTSA Campaign Number: 23V877000 (ENGINE). The manufacturer was not notified of the failure. The failure mileage was approximately 205,000.

Electrical System › Alternator/Generator/Regulator
Filed Aug 22, 2025200,000 milesVA

The contact owns a 2011 Kia Sorento. The contact stated while driving approximately 55 MPH, the vehicle started to lose motive power. The accelerator pedal was depressed; however, the vehicle failed to respond as intended. The contact stated that several unknown warning lights were illuminated before pulling off the roadway. The hood was opened and there was white smoke coming from the engine compartment. The contact stated that the smoke then dissipated. The vehicle was towed to a local mechanic. The mechanic diagnosed the vehicle and determined that the alternator and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.

20 of 1,517 complaints, reproduced as filed.

Across model years

Worst on record: 2011
YearComplaintsRecallsFiresDeathsAssessment
20266200Routine
202573300Routine
202440210Routine
2023119320Routine
2022189610Routine
2021242410Above average
20201341111Fatalities reported
20194262190Above average
20182533111Fatalities reported
20178024320High concern
20161,2488490High concern
20157503140Above average
20149866461Fatalities reported
20139815440High concern
20128795770High concern
2011 — this page1,5178610High concern
20103200Routine
200955310Routine
2008217393Fatalities reported
2007154450Routine
2006242180Above average
2005307051Fatalities reported
20042200121Fatalities reported
2003305131Fatalities reported

Compare every Sorento year →

Reading this record

A high number of complaints describe fires or crashes.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 21, 2023. Source: NHTSA Office of Defects Investigation.