Owners filed 55 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 3 times.
When it fails
04445044,450 milesMedian miles at failure
40 complaints record an odometer reading. Failures cluster around 0–10,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
13
2
0
3
Electronic Stability Control (esc)
7
0
0
0
Electrical System
7
0
0
0
Power Train
5
0
0
0
Air Bags › Frontal
4
0
0
0
Vehicle Speed Control
3
0
0
0
Unknown or Other
3
0
1
0
Engine
3
0
0
0
Service Brakes
2
0
0
0
Power Train › Automatic Transmission
2
0
0
0
3 safety recalls
Part 573 reports
Electrical System20V088000
Filed Feb 14, 2020228,829 vehiclesKia Motors America
Defect. Kia Motors America (Kia) is recalling certain 2006-2010 Sedona and 2007-2009 Sorento vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.
Risk. An electrical short within the ABS Module may cause an engine compartment fire, even when the vehicle is turned off, increasing the risk of an injury.
Remedy. Kia will notify owners, and dealers will install a relay in the main junction box to prevent power from being directed to the HECU when the vehicle's ignition switch is turned off, free of charge. The recall began June 5, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC186.
Defect. Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 2013, Kia recalled 623,658 model year 2007-2010 Rondo and Sportage, model year 2007-2011 Sorento, model year 2007 Sedona, model year 2010-2011 Soul, and model year 2011 Optima vehicles. In September 2013, Kia informed the agency that it was adding an additional 356,719 vehicles to this campaign. The total number of vehicles being recalled is now 980,377. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake-transmission shift interlock feature preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Risk. Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Remedy. Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.
Equipment11E041000
Filed Oct 6, 20112,398 vehiclesCurt Mfg. Inc.
Defect. CURT MANUFACTURING IS RECALLING CERTAIN TOW PACKAGE WIRING HARNESSES, PART NUMBER 56024, THAT CONNECT TOW VEHICLE LIGHTING CIRCUITS TO TRAILER LIGHTING CIRCUITS SOLD FOR USE ON CERTAIN MODEL YEAR 2009 THROUGH 2011 HYUNDAI VERACRUZ AND KIA SORENTO VEHICLES. THE UNITS ARE NOT WATER-TIGHT AND MOISTURE CAN SEEP INTO THE CONVERTER MODULE AND DEFEAT THE MODULE'S INTERNAL CIRCUIT PROTECTION.
Risk. WITHOUT THE CIRCUIT PROTECTION, THE MODULE CAN OVERHEAT POSSIBLY RESULTING IN A FIRE.
Remedy. CURT MANUFACTURING WILL NOTIFY OWNERS AND REPLACE THE TOW PACKAGE WIRING HARNESS. THE REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 17, 2011. OWNERS MAY CONTACT CURT MANUFACTURING AT 1-715 831-8713.
What owners reported
Newest filings
Electrical System
Filed Jan 16, 2026IL
The contact owns a 2009 Kia Sorento. The contact stated that upon starting the vehicle, the check engine, ESC, and ABS warning lights were illuminated. Upon speaking with other independent mechanics, the contact was informed that the failure was likely linked to moisture that might have entered the ABS module. Upon investigation, the contact discovered NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic); which the contact associated with the failure. The dealer was notified of the failure, and the contact was informed that the vehicle was already serviced under recall prior to owning the vehicle. The manufacturer was not made aware of the issue. The vehicle was not repaired. The failure mileage was unknown.
Engine
Filed Jun 4, 2025NY
My check engine light is on. It has been on for over 2 or more years. Nobody knows what the codes mean. My timing chain needs to be replaced. My tires are constantly leaking. My battery has been replaced 2 times, and I still cannot start my vehicle even when I get a jump. The interior light when you open the car door, has fallen and is hanging. When I open the back door, the light does not come on so I cannot see what is in the trunk. The handles on both sides of the rear doors are broken and the doors do not open. I have not been able to get my vehicle inspected because of the check engine light and the timing chain. I took it to get inspected last April when it was due and I was told it could not be inspected because of the check engine light. This all went on when I was living in Upstate NY I am now in Suffolk County Long Island.
Unknown or OtherFire
Filed Aug 27, 2024GA
Driving on the interstate @ 65mph the car cut off then caught on fire. Smoke came in the car we pulled over to emergency lane exited the car and then flames came up through the console. The car became completely engulfed in flames and totally destroyed. There were no injuries. I have a video of the event. I do not know the cause. All of the gauges were working properly and read normal.
Electrical System
Filed Apr 26, 2023185,000 milesGA
The contact owns a 2009 Kia Sorento. The contact stated while her daughter was driving approximately 15 MPH, she activated the windshield wipers and the radio, and the vehicle started to stall. The contact stated that her daughter saw the TPMS, and check engine warning lights were illuminated. The contact's daughter drove the vehicle back to the residence. The contact’s husband attempted to duplicate the failure by letting the vehicle idle and then shifted to reverse (R), and the instrument cluster gauges started to function erratically. The contact shifted the vehicle to drive(D) and depressed the accelerator pedal however, the vehicle failed to respond. The contact stated he shifted to park(P) and turned off the vehicle; when the vehicle was restarted, all vehicle functionality had returned. The contact stated that the failure had occurred a year prior. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that an electrical relay needed to be replaced. The contact stated that a similar electrical relay had been previously replaced; however, the battery drained due to the defective relay. The vehicle had not been repaired. The contact stated that the failure was related to NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 185,000.
Electrical System
Filed Jun 23, 2022PA
Currently my ESC OFF warning light is lit on my dash, and while lit my vehicle has trouble accelerating from 0 to 40 mph. The warning light goes on and off at random. I have had the accelerator pedal assembly replacement in 2015 and 2019 due to the same issue. It is NOW happening again in 2022!!!. Is this a design flaw issue? It's definitely a safety issue! How can consumers be protected from these issues?
Electrical System
Filed Mar 8, 2022FL
The contact owns a 2009 Kia Sorento. The contact received notification of NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Engine
Filed Aug 20, 2021140,000 milesTX
The contact owns a 2009 Kia Sorento. The contact stated while driving out of the driveway, the warning message "ASC-OFF" appeared on the instrument panel and the vehicle inadvertently stalled. The contact stated as she turned off the vehicle, she was able to restart the vehicle and parked in the driveway. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring and several warning lights including the ASC warning light, check engine warning light, and air bag passenger warning light were illuminated. The vehicle was taken to the dealer who informed the contact that the VIN was included in NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic). The contact stated that the recall repair was completed, however, the ASC warning light, the check engine warning light, and the passenger’s side air bag warning light remained illuminated. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 140,000.
Service Brakes
Filed Sep 8, 2020180,000 milesGA
TL* THE CONTACT OWNS A 2009 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO NALLEY KIA LOCATED AT 7849 MALL PKWY, STONECREST, GA 30038, (770) 288-5283, WHERE THE RECALL REPAIR WAS COMPLETED. THE CONTACT STATED THAT AFTER THE RECALL REPAIR WAS PERFORMED, WHILE DRIVING 60 MPH, THE CONTAC HEARD A LOUD ABNORMAL SOUND. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS DIAGNOSED WITH NEEDING THE AIR CONDITIONER COMPRESSOR TO BE REPLACED. THE FAILURE WAS NOT ASSOCIATED WITH THE RECALL REPAIRS. THE VEHICLE WAS REPAIRED BUT, CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 180,000.
Electrical System
Filed Jun 17, 2020WY
TL* THE CONTACT OWNS A 2009 KIA SORRENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical System
Filed May 5, 2020FL
TL* THE CONTACT OWNS A 2009 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GETTEL KIA OF BRADENTON LOCATED AT 6423 14 TH ST. W, BRADENTON, FL 34207, (941)417-5210, WAS CONTACTED BY PHONE AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electronic Stability Control (esc)
Filed Jul 13, 2019141,000 milesGA
VEHICLE WAS TRAVELING AT 65 MPH AND THE ESC LIGHT CAME ON SLOWING THE VEHICLE TO 30 MPH ON THE HIGHWAY. WE WERE ALMOST HIT FROM BEHIND. THIS IS HAPPENING 2-3 TIMES A DAY. VEHICLE HAS TO BE TURNED OFF AND RESTARTED EVERY TIME. THIS IS A LIFE THREATENING INCIDENT WAITING TO HAPPEN. TAKEN TO DEALER NO RECALL. VEHICLE WAS IN MOTION EVERY TIME THE ESC/ENGINE LIGHT CAME ON.
Vehicle Speed Control
Filed Jul 10, 201977,000 milesWV
LESS THAN A WEEK AFTER GETTING THIS CAR, IT STARTED HAVING INTERMITTENT NO ACCELERATION! THE FIRST CODES WERE 02 SENSOR BUT IT WAS TRANSMISSION PROBLEM, I ONLY DROVE THE CAR 1000 NO IN A YEAR AND I JUST HAD IT REPAIRED I THOUGHT UNDER WARRANTY WITH TRANSMISSION CODES AS WELL AS A.C. WHICH WAS FIXED, BUT 2ND TIME DRIVING AND SAME THING, I COULD PUSH THE THROTTLE TO THE FLOOR AND NOT GO OVER 10MPH! I HAVE SEEN SO MANY OF SAME COMPLAINT! I HAVE NEARLY BEEN CRASHED INTO MULTIPLE TIMES, HAD TO PULL OFF INTERSTATE...I HAVE CALLED FREEDOM KIA AND DIDN'T GET CALL BACK AS PROMISED. I AM SCARED TO DRIVE THIS CAR AND SOMETHING HAS TO BE DONE NOW! I AM DISABLED, AND HAVE A GRANDBABY! WHY ARE YOU PEOPLE NOT DOING ANYTHING ABOUT THIS?? YOUR JOB IS TO PROTECT US! THE WARRANTY IS UP IN 10DAYS AND IT'S NOT GOING TO BE FIXED AS YOU CAN SEE BY SO MANY COMPLAINTS! I WANT ACTION NOW WITH THE KIA DEALERSHIP. IF I GET IN AN ACCIDENT, THERE WILL BE MANY LAWSUITS, INCLUDING YOU FOR NOT DOING YOUR JOBS!
Unknown or Other
Filed May 1, 2019229,045 milesOK
I'VE ONLY HAD MY KIA SORENTO FOR A LITTLE OVER 2 YEARS AND I WAS TRYING TO GO FORWARD WHEN MY CAR JUST STARTED GOING IN REVERSE. I HAD THE CAR IN DRIVE AND IT JUST STARTED GOING IN REVERSE. I TRIED TO PUT IT IN PARK AND THE SAME THING HAPPENED. SO NOW IT JUST GOING IN REVERSE IN ALL GEARS
Unknown or Other
Filed Feb 4, 201896,600 milesNY
2 WEEKS AGO MY DASHBOARD LIT UP WITH ALL LIGHTS WHILE DRIVING BRAKES,AIRBAG,TIRE PRESSURE,ENGINE,SWIRVE CONTROL,DOWN HILL, TACH JUMPED UP AND DOWN AND ALSO SPEEDOMETER, LOSS OF POWER LIKE DRAG ON ENGINE. MADE IT HOME AND SHUT IT OFF AND RESTARTED 3TIMES ALL LIGHTS WENT OFF EXCEPT TIRE AND AIRBAG. DROVE TO DEALER IN MORNING AND WHEN I ARRIVED ONLY LIGHT ON WAS AIRBAG. THEY SAID THERE WAS A WIRE LOOSE UNDER SEAT? GOT CAR BACK END OFF WEEK.THE FOLLOWING WEEKEND SATURDAY IT DID IT AGAIN WHILE DRIVING ALL THE LIGHTS AND GAUGES BUT THIS TIME I WENT TO PUT IT IN REVERSE AND IT WOULDNT SHIFT IN REVERSE SO I DROVE IT IN MY DRIVE WAY THEN PUT IT IN PARK AND THEN I COULDNT GET OUT OF PARK WHILE IT WAS RUNNING. I SHUT IT OFF AND RESTARTED TWICE ,THEN GOT IT IN REVERSE TO BACK IN MY GARAGE. SUNDAY ENGINE AND TIRE AND AIRBAG LIGHT STILL ON WENT TO STORE AND MORE LIGHTS WENT BACK ON WHEN I CAME HOME AND PULLED IN GARAGE PUT IN PARK DOOR LOCKS STARTED LOCKING AND UNLOCKING TILL I SHUT CAR OFF. MY CAR IS ONE OF THE CARS ON ENGINE RECALL AND THE DEALER SAYS IT HAS THE ENGINE ISSUE AS IT MAKES THE NOISE THAT THESE CARS MAKE BUT WHEN THEY PUT IT ON THE COMPUTER FOR HEADQUATERS IT WONT MAKE IT. THEY HAVE PUT ON THE COMPUTER TWICE AND SERVICE HAS HEARD IT AND SO HAVE I . EACH TIME BEFORE THIS HAPPENS MY CAR SEEMS TO START RUNNING RUFF. I FELT THAT THEY DIDNT BELIEVE WHAT I SAID SO THIS TIME I TOOK PICTURES OF MY DASH AND VIDEO RECORDED IT ON MY PHONE THEY KNOW I ONLY HAVE LESS THEN 3000 MILES LEFT
Air Bags
Filed Dec 22, 201737,413 milesNJ
KIA INSTALLED FOUR PASSENGER SEAT SENSOR PADS IN MY 2009 AND A NEW AIR BAG MODULE. WHILE IT WAS ALL COVERED BY WARRANTY WORK, NOW I PAID $133.54 TO HAVE IT CHECKED AGAIN, AND THEY WANT ME TO PAY AN ESTIMATE OF $2535.34 PLUS TAX TO HAVE THE NEW SENSOR INSTALLED. I TALKED TO A MANAGER FOR KIA AND THEY SAID IT WAS NOT THERE PROBLEM. IT IS A PROBLEM BETWEEN ME AND THE DEALER WHERE I BOUGHT THE CAR, IT SEEMS TO ME THAT THE DEALER REPLACED THE PARTS AS LONG AS IT WAS UNDER WARRANTY BUT THEY NEVER FIXED THE PROBLEM.( WHAT DO I DO}
Vehicle Speed Control
Filed Aug 22, 201796,500 milesVA
MY 2009 KIA SORENTO,I WAS DRIVING DOWN MAIN ROAD GOING ABOUT 55 WHEN ALL SUDDEN MY POWER DROPPED TO ABOUT 20,LUCKY I WAS NOT ON INTERSTATE ARE PULLING ON TO INTERSTATE,HAD TO HAVE TOWED IN,SAID SOMETHING TO DO WITH GAS PEDAL,WELL THOUGHT WAS FIXED,NOPE,I HAVE HAD CAR FOR A YEAR AND HAS HAPPENED 3 TIMES,IT IS A RECURRING PROBLEM,I AM SCARED TO DRIVE IT BUT IN TOWN AND BACK,PAYING 400 A MONTH FOR 5 YEARS FOR A CAR I AM SCARED TO DRIVE,IF THIS IS A RECURRING THING,WHY DOES KIA NOT FIX THIS PROBLEM,I WILL NEVER BUY ANOTHER KIA WHEN THEY DON'T STAND BEHIND THERE PTODUCT
Electronic Stability Control (esc)
Filed Jun 6, 201753,900 milesTN
TL* THE CONTACT OWNS A 2009 KIA SORENTO. WHILE REVERSING THE VEHICLE, THE CONTACT DEPRESSED THE BRAKE PEDAL TO SHIFT THE GEAR INTO DRIVE AND THE ESC SENSOR ILLUMINATED. PREVIOUSLY, THE ESC INDICATOR ILLUMINATED AND THE VEHICLE STALLED WHILE TURNING A CORNER. THE VEHICLE RESTARTED ON THE FIRST ATTEMPT; HOWEVER, THE ACCELERATION WAS VERY SLOW. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (KIA OF CHATTANOOGA LOCATED AT 2136 CHAPMAN RD, CHATTANOOGA, TN, 37421) WHERE IT WAS DIAGNOSED THAT THE ESC NEEDED TO BE RESET AND OR REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,900.
Air Bags
Filed May 13, 201710,000 milesTN
AIR BAG IS OFF LIGHT COMES ON THE DASH FOR THE PASSENGER SIDE EVEN IF AN ADULT IS IN THE SEAT. I TOOK IT TO THE DEALER 2 TIMES WHILE UNDER WARRANTY AND THE FIRST TIME THEY SAID THE COMPUTER JUST NEEDED TO BE RESET. THE SECOND TIME THEY SAID WE WERE NOT SITTING IN THE SEAT CORRECTLY. I TOLD HIM I WEIGHED 190 LBS THAT THE WHOLE SEAT WAS COVERED WITH MY BOTTOM. THEY SAID NOTHING WAS WRONG WITH THE SENSOR. I SHOWED THEM PICTURES OF MY PHONE SHOWING WE WERE DRIVING DOWN THE ROAD AND THE LIGHT CAME ON. THEY DIDN'T SEAM TO CARE. IT STILL MALFUNCTIONS ABOUT 80%, THE WARRANTY RAN OUT A WHILE AGO. THE LIGHT WILL COME ON WHILE YOUR SITTING STILL AND IT WILL COME ON IN THE MIDDLE OF DRIVING. THE ONLY WAY TO GET IT BACK OFF IS TO STOP THE VEHICLE AND GET OUT AND SIT DOWN AGAIN, BUT IT WILL USUALLY DEACTIVATES AGAIN
Service Brakes
Filed Nov 29, 2016CO
TL* THE CONTACT OWNS A 2009 KIA SORENTO. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, THE BRAKES DISENGAGED AND THE VEHICLE PROCEEDED IN A FORWARD MOTION VOLUNTARILY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ELECTRONIC STABILITY CONTROL WAS FAILING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Engine
Filed Jun 29, 201642,000 milesKY
TL* THE CONTACT OWNS A 2009 KIA SORENTO. WHILE DRIVING APPROXIMATELY 67 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE LOST POWER. THE CONTACT STATED THAT THE MILEAGE DROPPED FROM 67 MPH TO APPROXIMATELY 30 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE PEDAL ASSEMBLY SHORTED OUT. THE THROTTLE PEDAL WAS REPLACED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED A RECALL ON THE 2016 MODEL (NHTSA CAMPAIGN NUMBER: 15V089000); HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. UPDATED 09/29/16*LJ *JS
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 14, 2020. Source: NHTSA Office of Defects Investigation.