2026 Kia Sorento

Routine

Owners filed 6 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Unknown or Other2
001
Service Brakes, Hydraulic1
100
Service Brakes1
100
Engine and Engine Cooling1
000
Engine1
000

2 safety recalls

Part 573 reports
Electrical System › Instrument Cluster/Panel26V046000
Filed Jan 26, 202642,677 vehiclesKia America, Inc.

Defect. Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."

Risk. An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.

Remedy. The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.

Tires › Temporary/Emergency Spare Tire25V745000
Filed Oct 30, 202545 vehiclesKia America, Inc.

Defect. Kia Motors America (Kia) is recalling certain 2025 Telluride and 2026 Sorento vehicles. The vehicles are equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Risk. Anti-lock braking or traction control systems that do not function properly can increase the risk of a crash.

Remedy. Dealers will replace the spare wheel and tire assembly, free of charge. Owner notification letters were mailed December 3, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC355. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 13, 2025.

What owners reported

Newest filings
Engine
Filed Sep 17, 2026MD

We bought this car new on XXX. On XXX as my family and I were returning from a vacation, re-entering the interstate, the gas engine on the Sorento hybrid would not start. There was no warning or error message. I put the pedal to the floor and it would not pick up speed as we entered XXX. I tried switching the drive mode to sport, then to smart. Nothing worked. The fastest I could get the car going was about 50mph for a few seconds, then it slowed to 40 mph as traffic was bearing down on us, starting with an 18 wheeler truck that I could see in my rearview mirror. I had to put my emergency blinkers on and drive on the little bit of shoulder that there was on a bridge, and pull off onto the shoulder as fast as I could. The interstate was loaded with traffic today, going 75 mph. It was only fortunate that there was a break when the car rolled onto the interstate at about 40 mph. This car almost caused a wreck which could have killed me and my whole family, including my [XXX] daughter. If there hadn't been enough of a shoulder for me to get mostly off the road, the thick traffic going 75mph would have all had to slow to 40mph, without anyone plowing into the car in front of them. As it was, trucks were flying past me one foot from the side of my car going 75 mph. If one of them was off a little, my whole family could be dead or in the hospital now. After I turned the car off, and then on again, the gas engine started operating as normal. We got home, albeit with a flat from drivi

Unknown or Other
Filed Sep 2, 2026FL

My 2026 Sorento developed a fault after just two weeks of use. It had to be towed three times because the engine shuts down and won't restart. I tried to resolve the issue with the dealership, but they claim there is nothing wrong with the car. I reported the situation to Kia America; after a 19-day wait, they replied that there is nothing they can do and that I must pick up the vehicle from the Kia East Orlando dealership, or else I will have to pay parking fees. During this time—while the car was being towed three times by Kia’s own partners and transported to the dealership—it sustained damage to the trunk. They claim the car arrived at the dealership in that condition but refuse to provide me with photos or the tow truck inspection checklists.

Engine and Engine Cooling
Filed Jun 29, 20267,000 milesLA

The contact owns a 2026 Kia Sorento. The contact stated that while driving 75 MPH, the check engine warning light started flashing and the vehicle entered LIMP Mode. The contact pulled over, turned off, and restarted the vehicle, and the vehicle operated as intended while driving to the residence. The contact stated that the following day, while driving 75 MPH with an 18-wheeler behind the vehicle, the vehicle hesitated, shuddered, and jerked. The check engine warning light was consistently illuminated, and the message "Engine Management System - Follow Up Check Required" was displayed. Additionally, the Mobile App displayed the message "Engine Issues" with DTC: P030100. The contact pulled over, turned off, and restarted the vehicle, but the failure persisted while driving to the dealer. The vehicle was taken to the dealer, where it was diagnosed with cylinder injector failure. The dealer replaced the cylinder injector; however, the failure recurred while driving 30 minutes later. The contact pulled over, turned off, and restarted the vehicle, but the failure persisted, and the vehicle made abnormal sounds. The vehicle failed to exceed 25-30 MPH and was taken to the dealer. The dealer had not yet provided the result of a diagnostic test. The manufacturer was contacted and informed that the latest diagnostic report submitted by the dealer on June 22, 2026, stated that the vehicle was diagnosed with a gasket failure. The vehicle was not repaired. The failure mileage was approxi

Service Brakes, HydraulicCrash
Filed May 12, 2026600 milesFL

The contact owns a 2026 Kia Sorento. The contact stated that while his wife was driving at 2 MPH, the brake pedal was depressed and went to the floorboard. The vehicle failed to stop and rolled forward. The Forward Collision Avoidance feature also failed, causing the vehicle to crash into a building. No warning light was illuminated. The air bags did not deploy. The contact and his wife did not sustain any injuries. A police report was filed. The vehicle was able to be driven away from the crash site. The vehicle was taken to the dealer, who sent the computer system to the manufacturer; however, no data was retrieved. The vehicle was not repaired and remained at the dealer. The insurance company was made aware of the failure but had not yet deemed the vehicle totaled. The manufacturer was made aware of the failure and informed the contact that they would notify NHTSA of the failure. The failure mileage was approximately 600.

Unknown or Other1 injured
Filed May 11, 2026TN

I HAD GOT OFF WORK AND GOT INSIDE MY VEHICLE,A 2026 KIA SORENTO AND WHEN I STARTED MY VEHICLE THE BACK WINDOW SPORADICALLY SHATTERED AND I DO HAVE CCTV OF IT AS WELL

Service BrakesCrash
Filed Apr 14, 2026NC

I am reporting a suspected brake system malfunction. About one block before my destination, I stopped at a traffic light and applied light pressure to the brake pedal. The vehicle slammed and jerked to a stop unexpectedly. Moments later, while turning into a parking space, I pressed the brake pedal again and the vehicle did not stop as expected. The SUV went over the cement parking post and struck a tall sign about 10 to 12 feet ahead. A large bush around the sign slowed the vehicle before it could continue into a tree. This created a serious safety risk to me and my passengers, who included one adult and two young children. Thankfully, no one was seriously injured. The suspected failed system is the brake system. The vehicle is available for inspection upon request. It was towed after the incident because I did not feel it was safe to drive. At this time, the problem has not been reproduced or confirmed by a dealer or independent repair facility because the vehicle is pending inspection. The vehicle has been reported to the manufacturer, and an insurance claim has been opened. UNKNOWN whether any electronic braking or driver-assistance system also contributed. I did not observe any warning lamps or messages before the incident. The main symptom before the crash was abnormal brake behavior at the traffic light, when light brake pressure caused the vehicle to slam and jerk to a stop unexpectedly.

6 of 6 complaints, reproduced as filed.

Across model years

Worst on record: 2011
YearComplaintsRecallsFiresDeathsAssessment
2026 — this page6200Routine
202573300Routine
202440210Routine
2023119320Routine
2022189610Routine
2021242410Above average
20201341111Fatalities reported
20194262190Above average
20182533111Fatalities reported
20178024320High concern
20161,2488490High concern
20157503140Above average
20149866461Fatalities reported
20139815440High concern
20128795770High concern
20111,5178610High concern
20103200Routine
200955310Routine
2008217393Fatalities reported
2007154450Routine
2006242180Above average
2005307051Fatalities reported
20042200121Fatalities reported
2003305131Fatalities reported

Compare every Sorento year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jan 26, 2026. Source: NHTSA Office of Defects Investigation.