2010 Keystone Outback

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Tires1
000
Structure › Body1
000

3 safety recalls

Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Trailer Hitches11V002000
Filed Jan 4, 20111,086 vehiclesKeystone Rv Company

Defect. KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2010-2011 COUGAR, LAREDO AND OUTBACK TRAVEL TRAILERS EQUIPPED WITH LIPPERT COMPONENT HITCH COUPLERS FOR LACK OF INDENTATION ON THE FORWARD EDGE OF THE COUPLER.

Risk. IF THE COUPLER IS LACKING THE INDENT IT WILL LEAD TO AN INCREASED RISK OF TRAILER SEPARATION FROM THE HITCH BALL WHILE TOWING RESULTING IN PROPERTY DAMAGE AND/OR VEHICLE CRASH.

Remedy. OWNERS ARE ASKED TO INSPECT THE HITCH COUPLER FOR THE CORRECT STAMPING. IF THE HITCH COUPLER IS NOT FORMED CORRECTLY ARRANGEMENTS WILL BE MADE TO REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 24, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

Equipment09V311000
Filed Jul 28, 2009710 vehiclesKeystone Rv Company

Defect. KEYSTONE RV IS RECALLING CERTAIN MODEL YEAR 2010 RECREATIONAL VEHICLES MANUFACTURED FROM MAY 12 THROUGH JUNE 19, 2009. THE GLASS MAY NOT BE PROPERLY ADHERED TO THE DOOR IN CERTAIN MICHEF BRAND MODEL EM925RZT MICROWAVE OVENS. ONLY THOSE VEHICLES WITH THE FOLLOWING MICHEF MICROWAVE SERIAL NUMBER RANGE 1363901000001 AND 1353901000756 ARE INCLUDED IN THE RECALL.

Risk. THE MICROWAVE IS INSTALLED IN AN OVERHEAD CABINET. THE GLASS COULD FALL OUT AND INJURE A NEARBY PERSON.

Remedy. KEYSTONE RV WILL NOTIFY OWNERS AND REPLACE THE MICROWAVE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 17, 2009. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

What owners reported

Newest filings
Structure › Body
Filed Jul 23, 2012IA

TL* THE CONTACT OWNS A 2010 KEYSTONE OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE BUMPER BECAME PARTIALLY DETACHED FROM THE VEHICLE. UPON FURTHER INSPECTION BY THE CONTACT, HE NOTICED METAL FATIGUE AND POOR WELDING. THE CONTACT HAD MADE ARRANGEMENTS TO HAVE A DEALER EXAMINE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND AGREED TO PAY FOR THE REPAIRS DUE TO THE STRUCTURAL DEFECT. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Tires
Filed Sep 24, 200910,000 milesAZ

I WAS TRAVELING FROM FLAGSTAFF HEADING TO SUN LAKES AZ WHEN MY TRAILER HAD A TIRE BLOW OUT. I HAVE A 2010 KEYSTONE MONTANA 5TH WHEEL PURCHASED MAY 2009. I CHECKED THE AIR PRESSURE IN ALL 4 OF THE TRAILER TIRES THE DAY BEFORE. THEY WERE ALL ABOVE 75 PSI AND LESS THAN 80 PSI (CHECKED THEM COLD). THE FAILURE OCCURRED APPROX 1000FT FROM EXIT 293 CORNVILLE RD. I WAS TRAVELING AT 55 MPH OR LESS DUE TO "ROAD WORK AHEAD" SIGNS. THERE WAS NO DEBRIS ON THE ROAD. *TR

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2007
YearComplaintsRecallsFiresDeathsAssessment
20250100Routine
20240100Routine
20231000Routine
20222300Routine
20211200Routine
20200100Routine
20192200Routine
20180100Routine
20174300Routine
20162300Routine
20150200Routine
20142200Routine
20132300Routine
20120100Routine
20114400Routine
2010 — this page2300Routine
20091100Routine
20080100Routine
20078310Routine
20063200Routine
20055210Routine
20043200Routine
20033210Routine
20022100Routine

Compare every Outback year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.