2014 Keystone Outback

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Tires2
000

2 safety recalls

Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment13V155000
Filed Apr 23, 20136,561 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.

Risk. If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.

Remedy. Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.

What owners reported

Newest filings
Tires
Filed May 14, 20153,000 milesLA

2 WEEKS AGO WHILE TRAVELING ON INTERSTATE 20 IN EAST TEXAS ONE OF MY TIRES ON MY 2014 300RB SEPARATED AND DID $9K WORTH OF DAMAGE TO MY RV SEVERING GAS LINES, ELECTRICAL LINES AND DESTROYED MY CABINETS! THIS TIRE DID NOT EXPLODE. IN FACT IT WAS STILL AIRED UP TO 70 PSI WHEN I STOPPED!!!!! THE TREAD LITERALLY JUST FELL OF THE TIRE!!!!! AND WHEN I STOPPED TO PUT THE SPARE ON I NOTICED ANTHER TIRE WAS ABOUT TO SEPARATE TOO! THIS COMPANY DYNAMIC TIRE THAT MAKES THE POWER KING TOWMAX BRAND TRAILER TIRES SHOULD NOT BE ABLE TO SELL THESE TIRES TO THE PUBLIC! PERIOD! AFTER READING NUMEROUS SEPARATION ISSUES WHY HAVEN'T THEY BEEN RECALLED? SIZE WAS A D RATED TIRE 225/ 75R15 LET ME STATE SOME FACTS: 1. THE TIRES WERE ONLY 2.5 YEARS OLD. I'M NO DUMMY I CAN READ A DATE CODE ON MY TIRES. 2. I WAS TRAVELING AT 60 MPH. 3. I WAS NOT OVERLOADED. IN FACT EVERY TIME I TOW I DUMP ALL TANKS INCLUDING THE HOT WATER HEATER. THE SPECS ON THE TRAILER SAYS I SHOULD BE ABLE TO CARRY UP TO 1,300 LBS OF CARGO. I WASN'T EVEN CLOSE TO THAT!!!!! WE PACK LIGHTLY! 4. I HAVE DRIVEN, TRAILERS, BOATS, ETC ALL ACROSS THE COUNTRY FOR 20 YEARS AND NEVER HAD A TIRE SEPARATE LIKE THIS ONE DID! I AM IN A CLAIMS PROCESS WITH DYNAMIC TIRE CO. WHO MAKES THE POWER KING TIRES RIGHT NOW. POWER KING IS [XXX] LUCKY THAT NO ONE WAS KILLED! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Tires
Filed Apr 27, 20153,000 milesLA

2 WEEKS AGO WHILE TRAVELING ON INTERSTATE 20 IN EAST TEXAS ONE OF MY TIRES ON MY 2014 300RB SEPARATED AND DID $9K WORTH OF DAMAGE TO MY RV SEVERING GAS LINES, ELECTRICAL LINES AND DESTROYED MY CABINETS! THIS TIRE DID NOT EXPLODE. IN FACT IT WAS STILL AIRED UP TO 70 PSI WHEN I STOPPED!!!!! THE TREAD LITERALLY JUST FELL OF THE TIRE!!!!! AND WHEN I STOPPED TO PUT THE SPARE ON I NOTICED ANTHER TIRE WAS ABOUT TO SEPARATE TOO! THIS COMPANY DYNAMIC TIRE THAT MAKES THE POWER KING BRAND TRAILER TIRES SHOULD NOT BE ABLE TO SELL THESE TIRES TO THE PUBLIC! PERIOD! *TR

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2007
YearComplaintsRecallsFiresDeathsAssessment
20250100Routine
20240100Routine
20231000Routine
20222300Routine
20211200Routine
20200100Routine
20192200Routine
20180100Routine
20174300Routine
20162300Routine
20150200Routine
2014 — this page2200Routine
20132300Routine
20120100Routine
20114400Routine
20102300Routine
20091100Routine
20080100Routine
20078310Routine
20063200Routine
20055210Routine
20043200Routine
20033210Routine
20022100Routine

Compare every Outback year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.