Keystone RV Company: Trailer Hitches
Keystone RV Company reported this defect to federal regulators on Jan 4, 2011 and put the number of vehicles at risk at 1,086. The repair is free for as long as the recall stands.
The defect
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2010-2011 COUGAR, LAREDO AND OUTBACK TRAVEL TRAILERS EQUIPPED WITH LIPPERT COMPONENT HITCH COUPLERS FOR LACK OF INDENTATION ON THE FORWARD EDGE OF THE COUPLER.
The risk
IF THE COUPLER IS LACKING THE INDENT IT WILL LEAD TO AN INCREASED RISK OF TRAILER SEPARATION FROM THE HITCH BALL WHILE TOWING RESULTING IN PROPERTY DAMAGE AND/OR VEHICLE CRASH.
The remedy
OWNERS ARE ASKED TO INSPECT THE HITCH COUPLER FOR THE CORRECT STAMPING. IF THE HITCH COUPLER IS NOT FORMED CORRECTLY ARRANGEMENTS WILL BE MADE TO REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 24, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2011 Keystone Cougar | 9 | 7 | 0 | 0 |
| 2011 Keystone Laredo | 2 | 7 | 0 | 0 |
| 2011 Keystone Outback | 4 | 4 | 0 | 1 |
| 2010 Keystone Cougar | 10 | 4 | 0 | 1 |
| 2010 Keystone Laredo | 1 | 4 | 0 | 0 |
| 2010 Keystone Outback | 2 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 11V002000.
Full record for the 2011 Keystone Cougar → · Recalls carrying a do-not-drive advisory → · Where this data comes from →