2013 Keystone Outback

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Visibility/Wiper1
000
Suspension1
000

3 safety recalls

Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment13V155000
Filed Apr 23, 20136,561 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain model year 2013-2014 recreational trailers equipped with Dometic 9100 Power Awnings or Weather Pro awnings, awning serial numbers 306xxxx through 314xxxx, manufactured between February 13, 2013, through April 9, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowningly become damaged. A damaged motor may lead to an unfurling of the awning.

Risk. If the awning unfurls unexpectedly either in transit or while parked, it may increase thre risk of personal injury or a crash.

Remedy. Keystone will notify owners and dealers will replace the awning motor, free of charge. The recall began on May 7, 2013. Owners may contact Keystone at 1-866-425-4369. Keystone's campaign recall number is 13-193.

Equipment12V361000
Filed Jul 30, 2012117 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain model year 2013 Outback and Sydney recreational vehicles manufactured from July 10, 2012, through July 17, 2012. These vehicles may have been manufactured with two carbon monoxide detectors and no smoke detector.

Risk. In the event of a fire, the lack of a fire detector can lead to an increased risk of personal injury and/or property damage.

Remedy. Keystone will notify owners, and dealers will inspect and install, as necessary, a fire detector, free of charge. The safety recall ibegan on August 10, 2012. Owners may contact Keystone at 1-866-425-4369.

What owners reported

Newest filings
Visibility/Wiper
Filed Feb 21, 201820,000 milesPA

THIRD TEAR BRAKE LIGHT'- GASKET ON BRAKE LIGHT LEAKS WATER DURING RAIN STORM.

Suspension
Filed Dec 5, 2016200 milesNC

SUSPENSION SHACKLE BUSHINGS WEARING IN LESS THAN 3000 MILES MOUNTING BOLTS TO SHACKLES LOOSE LOCK NUT. NO MANUAL THAT STATES OPERATOR HAS TO HAVE SUSPENSION SERVICED . HAVE HAD WHEEL BEARING REPLACED IN SAME FRONT AXLE TWICE BECAUSE OF WHEEL OVERHEATING CAUSING BRAKE DUST.

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2007
YearComplaintsRecallsFiresDeathsAssessment
20250100Routine
20240100Routine
20231000Routine
20222300Routine
20211200Routine
20200100Routine
20192200Routine
20180100Routine
20174300Routine
20162300Routine
20150200Routine
20142200Routine
2013 — this page2300Routine
20120100Routine
20114400Routine
20102300Routine
20091100Routine
20080100Routine
20078310Routine
20063200Routine
20055210Routine
20043200Routine
20033210Routine
20022100Routine

Compare every Outback year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.