Page 8 of 8 · complaints 351–369 of 369

2000 Jeep Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Power Train › Axle Assembly
Filed Jul 20, 2000MO

WHILE DRIVING VEHICLE SWAYED OVER TO THE SIDE WHICH COULD CAUSE A LOSS OF VEHICLE CONTROL. LOCATION OF THE REAR AXLE IS A 13 1/2 INCH DIFFERENT FROM THE REST OF THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION.*AK

Steering › Gear Box (other Than Rack and Pinion)
Filed Jul 6, 2000FL

WHILE DRIVING AT ANY SPEED, THE CHEROKEE PULLS TO THE RIGHT SIDE OF THE ROAD. DEALERSHIP IS NOT ABLE TO DETERMINE WHAT IS CAUSING THIS PROBLEM. THE STEERING GEAR BOX WAS REPLACED, ALONG WITH NEW BALL JOINTS. THE PROBLEM STILL EXISTS. *AK *ML

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Jun 19, 2000NY

SINCE THE FIRST DAY OF OWNERSHIP OF NEW JEEP CHEROKEE 10/3/1999, THERE HAS BEEN A GRINDING SOUND COMING FROM THE 4-WHEEL DRIVE TRANSFER CASE. SELLING DEALER REPLACED TRANSFER CASE LUBRICANT. MECHANIC SAID CHRYSLER USED "SUBSTANDARD" LUBRICANT. GRINDING CONTINUED. REPEATED ATTEMPTS FOR SELLING DEALER (BEGNAL MOTORS) TO FIX WERE NOT SUCCESSFUL. DIFFERENTIAL REPLACED AT 9585 MILES BY SAWYER MOTORS IN SAUGERTIES NEW YORK. METAL SHAVINGS FOUND IN TRANSFER CASE. WARPING IN GEAR BOLT HOLES. DEALER SAID TRANSFER CASE SHOULD BE "PRISTINE" AT 9,000 MILES. GRINDING RETURNED AT 13,000. WORSE ON DECELERATION AND DURING RAIN. JEEP ZONE REP. SAYS CHRYSLER IS AWARE OF THE PROBLEM. DOESN'T KNOW HOW TO FIX IT. EVEN SAID PROBLEM IS "NORMAL". THIS EXACT PROBLEM REPORTED SEVERAL TIMES BY NTSHA IN 1999 MODEL. ON 6/19/2000 CHRYSLER REP. WANTS TO REPLACE ENTIRE TRANSFER CASE. VALUE OF VEHICLE HAS BEEN REDUCED. WILL LOSE 5,000 IF I SELL NOW. UNSURE OF SAFETY ISSUES. CHRYSLER CUSTOMER SUPPORT IS SHAMEFUL. THEY HAVE LOST RECORDS OF MY CALLS. HOWEVER, CHRYSLER REP EXPLAINED IF 4-WHEEL DRIVE LEVER IS PLACED IN THE WRONG POSITION, DAMAGE CAN OCCUR. SAWYER MOTORS OWNER BOB SIRACASANO SAYS HE DROVE ANOTHER 2000 MODEL THAT DIDN'T MAKE THE SOUND. ZONE REP. PETER HEWITT SAYS HE CANNOT GUARANTEE THAT ONCE THE TRANSFER CASE IS REPLACED, THE SOUND WILL NOT GO AWAY. THIS UNACCEPTABLE. THIS IS A DEFECT. DO YOU AGREE? I HAVE HAD A LOANER CAR FOR 21 DAYS. I SPENT $24,000 AND NOW KNOW CHRYSLER HAS A TRACKRECORD OF USI

Air Bags › FrontalCrash
Filed Jun 13, 2000OH

CONSUMER WAS INVOLVED IN A HIGH SPEED FRONTAL COLLISION IN WHICH DRIVER'S/ PASSENGER'S AIR BAGS DID NOT DEPLOY. ALSO, ABS BRAKES LOCKED UP, CAUSING EXTENDED STOPPING DISTANCE. PLEASE GIVE ANY FURTHER DETAILS. *AK

Fuel System, Gasoline
Filed Jun 5, 2000NJ

(1.) AT 245 MILES ENGINECHECK LIGHT WENT ON. DEALER REPLACED #5 SPARK PLUG AND COIL IGNITION SYSTEM TO CORRECT. FOUR DAYS LATER THE SAME LIGHT WENT ON. ALSO AT 400 MILES, 6/3/2000 ESTRONG SMELL OF GASOLINE IN PASSENGER COMPARTMENT DURING COLD STARTS.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 5, 2000NJ

A GREAT DEAL OF PRESSURE NEEDS TO BE APPLIED IN ORDER TO ADEQUATELY BRING VEHICLE TO A COMPLETE STOP. BRAKES FEEL SPONGY.*AK

Electrical System › Ignition
Filed May 30, 2000NJ

DEFECTIVE SPARK PLUG #5 AND IGNITION COIL MALFUNCTIONED, CAUSING VEHICLE TO IDLE HIGH AND SPONTANEOUS. *AK

Engine and Engine Cooling › Engine › GasolineFire
Filed May 29, 2000IN

CONSUMER SMELLED SOMETHING BURNING, VEHICLE THEN CAUGHT ON FIRE IN THE ENGINE COMPARTMENT, CLAIM 20-5242-834. *SLC

Electrical System › Wiring › Front UnderhoodFire
Filed May 25, 2000MD

VEHICLE WAS PARKED INSIDE GARAGE AREA AT WORK. SOMEONE CAME INTO THE OFFICE AND STATED THAT A VEHICLE WAS ON FIRE. FLAMES WERE COMING FROM UNDERNEATH THE GRILL AREA. FIRE DEPARTMENT WAS NOTIFIED. THE FIREMEN HAD TO OPEN THE HOOD AREA WITH AN AX. HEAT FROM THE FIRE CLOSED THE HOOD TIGHTLY. CHRYSLER DETERMINED FIRE STARTED IN POWER STEERING MOTOR. *AK *ML

Steering › Hydraulic Power Assist › PumpFire
Filed May 24, 2000CA

VEHICLE EXPERIENCED ENGINE FIRE, CAUSE OF FIRE WAS FAULTY POWER STEERING PUMP, CLAIM 20-5238-487. *SLC

Electrical System › Ignition › Module
Filed May 23, 2000VA

WHILE TRAVELING AT 40-45 MPH VEHICLE COMMENCED TO VIBRATE/SHOOK, FOLLOWED BY ENGINE CHECK LIGHT COMING ON, AND THEN VEHICLE LOST POWER. DEALER NOTIFIED, AND HAD VEHICLE TOWED INTO SHOP. INFORMED CONSUMER THAT THE ELECTRONIC CONTROL MODULE HAD FAILED AND NEEDS REPLACEMENT. PROVIDE FURTHER DETAILS. *AK

Tires › Temporary/Emergency Spare Tire
Filed May 10, 2000VA

CONSUMER PURCHASED RIGHT HAND DRIVER VEHICLE FOR DELIVERING. SPARE TIRE IS ON THE LEFT HAND SIDE & COMPLETELY BLOCKS VISION. CONSUMER HAS CONTACTED CHRYSLER TO SUGGEST THAT BE LOOKED AT & CHANGED. *AK

Vehicle Speed Control
Filed Apr 4, 2000NJ

WHILE BRAKING IN STOP AND GO TRAFFIC, VEH SUDDENLY ACCELERATED, PLACED BRAKE PEDAL TO FLOOR WHICH CANCELLED FORWARD MOTION, CAUSING REAR TIRES TO SMOKE/SQEAL AND VEH TO MOVE SIDEWAYS, ENG CONTINUIED TO REV. PLACED TRANSMISSION INTO NEUTRAL WHICH CANCELLED THE ENG ACCELERATIONS. *AK

Unknown or Other
Filed Mar 7, 2000MD

DEFECT OCCURS MOSTLY BETWEEN 50-55MPH BUT CAN BE FELT AT OTHER SPEEDS. NO SAFET DEFECT MENTIONED IN SUMMARY. *AK

Air Bags › FrontalCrash
Filed Mar 6, 2000CA

AIR BAGS DIDN'T DEPLOY DURING AN ACCIDENT. *AK *ML

Tires › Temporary/Emergency Spare Tire
Filed Jan 27, 2000OH

VEHICLE IS A RIGHT HAND DRIVE JEEP, SPARE TIRE LOCATION CREATES A LARGE BLIND SPOT FOR CONSUMER. *MJS

Electrical System › Ignition › Module
Filed Jan 24, 2000NY

ENGINE CHECK ENGINE LITE CAME ON AT AROUND 600 MILES, WAS KNOCKED OFF BY THE SERVICE MANAGER. WENT ON AGAIN AT 934 MILES AND SPARK PLUGS WERE REPLACED. WENT ON AGAIN AND WAS FLASHING. SERVICE DEPT. CAN NOT SEEM TO PIN POINT PROBLEM. A IDLE PART IS BEING ORDERED. THEY SEEM TO THINK IT IS IDLING TO SLOW. I AM AFRAID MORE PROBLEMS WILL BE CAUSED BY THIS HIT AND MISS METHOD. IS IT A PROBLEM TO HAVE THE LITE KEEP COMING ON? *AK

Steering › Steering Wheel/Handle BarCrash
Filed Sep 21, 1999TX

WHILE DRIVING IN A PARKING LOT AT A SPEED OF 15 MPH WHEEL STEERING LOCKED UP, CAUSING VEHICLE TO CRASH. *AK

Fuel System, Gasoline › Storage › Tank Assembly
Filed Sep 8, 1999NC

GAS TANK IS MADE OF PLASTIC, AND IS TOO CLOSE TO THE REAR BUMPER. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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