WHEN DRIVING AND BRAKING UNDER ANY CONDITIONS BRAKE PEDAL PULSATES WHICH RESULTS IN EXTENDED STOPPING DISTANCE. *AK FACTORY DEFECTIVE PADS, CALIPERS, AND ROTORS CAUSED EXCESSIVE VIBRATION, SHUDDER AND PULSATION WHILE BRAKING. CHRYSLER ISSUED A TSB WITH A REPLACEMENT KIT NO BETTER THAN THE OEM. CONSUMER WAS FORCED TO ORDER AFTERMARKET BRAKES AND PADS TO CORRECT THE PROBLEM. CONSUMER FILED SUIT AGAINST CHRYSLER. *PH
2000 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
WHEN MAKING LEFT TURNS STEERING WHEEL BECOME VERY STIFF. TOOK VEHICLE TO DEALERSHIP, AND WAS INFORMED BY THE MECHANIC THAT WRONG FRONT CONTROL ARM WAS INSTALLED, AND WOULD NEED TO BE REPLACED WITH THE CORRECT CONTROL ARM. *AK
WHEN MAKING A RIGHT OR LEFT TURN ,THE STEERING WHEEL DID NOT COME BACK AUTOMATICALLY. THE DEALER ATTEMPTED TO REPAIR THE VEHICLE FOUR TIMES BUT WAS NOT SUCCESSFUL. THE CAUSE OF THE PROBLEM HAD NOT BEEN DETERMINED. *AK THE SERVICE DEALER HAD DONE EVERYTHING THAT THE MANUFACTURER SAID TO DO IN ORDER TO REMEDY THE PROBLEM BUT THE PROBLEM REMAINED THE SAME. *SCC *JB
DESIGN FLAW IN DEGRADATION OF THE SEALS ON THE DRUM OF THE VEHICLE'S ANTI-LOCK BRAKING SYSTEM.*MR THIS ALLOWED MORE MOISTURE INTO THE DRUMS, CAUSING UNPREDICTABLE LOCKING OF THE VEHICLE'S REAR BRAKES. SUCH LOCKING COULD CAUSE DRIVER TO LOSE CONTROL. CONSUMER MADE MANY ATTEMPTS TO FIND A RESOLUTION WITH JEEP AND LOCAL DEALERSHIPS AND THE CUSTOMER SERVICE DIVISION, TO NO AVAIL. THE DEALERSHIPS ADMITTED THE PROBLEM WAS ENDEMIC TO THE DESIGN AND REPLACING THE BRAKES WOULDN'T ELIMINATE THE PROBLEM- IT WOULD COME BACK IN TIME. THEY ADMITTED IT'S AN INHERENT FEATURE, BUT STATED THEY HAVE NO PLANS TO ATTEMPT TO RECTIFY IT. OTHER THAN THE BRAKE PROBLEM, THE CONSUMER WAS PLEASED WITH THE PURCHASE. *PH *JB
FRONT DRIVER'S SEAT OF 2000 JEEP CHEROKEE SPORT HAD FAILURE IN BRACKET HOLDING ON THE LEFT FRONT AND RIGHT REAR OF DRIVERS SEAT TO THE FLOOR. *LA
LAST AUG (2002) MY IGNITION SWITCH LOCKED UP (WOULD NOT TURN WITH KEY INSERTED). THIS STARTED OUT ONLY OCCURRING OCCASIONALLY. AFTER ABOUT 2 WEEKS IT LOCKED UP COMPLETELY AND I HAD A MECHANIC DISASSEMBLE THE SYSTEM SO I COULD DRIVE IT TO THE JEEP WARRANTY GARAGE IN SEOUL SOUTH KOREA. THEY REPLACED THE INNER IGNITION SWITCH BARREL. THE IGNITION SWITCH WORKED FINE UNTIL THIS YEAR (AUG 2003) WHEN THE EXACT SAME THING HAPPENED. NOW I'M WORKING WITH ANOTHER JEEP DEALERSHIP IN ICHEON SOUTH KOREA, TRYING TO GET THIS THING REPAIRED SO AS NOT TO RE-OCCUR. MY 3 YEAR WARRANTY RAN OUT 3 WEEKS AFTER THE SECOND MALFUNCTION AND SINCE THIS IS A RECURRING PROBLEM, I FEEL THAT THE MANUFACTURE SHOULD SUPPLY AN ENTIRE NEW IGNITION SWITCH AND ASSOCIATED COMPONENTS TO COMPLETELY REBUILD THE INNER BARREL, OUTER CASE THAT HOLDS THE BARREL, SWITCHES AND LOCKS FOR ANTI-THEFT COMPONENTS AND ANY OTHER LINKED HARDWARE. I PURCHASED THIS VEHICLE IN VIRGINIA AND WAS SUBSEQUENTLY STATIONED IN KOREA AND SHIPPED THE VEHICLE HERE AT THAT TIME. *JB
DRIVER'S SIDE SEAT FRAME BROKE FROM FLOOR MOUNT. *JB
2000 RHD JEEP CHEROKEE, FOR POSTAL DELIVERY. TRANSMISSION LEAK/MECHANICAL NOISE AND NEEDED REPLACED AT 59,000 MILES. AFTER 200 MILES SECOND TRANSMISSION LEAKING AND MAY NEED REPLACED DUE TO SLIPPAGE.*AK
DOOR AND WINDSHIELD WONT WORK PROPERLY. DEALER STATED THE NEED TO REPLACE THE ELECTRICAL HARNESS. VEHICLE'S WARRANTY EXPIRED. *AK
WHILE DRIVING AT 70 MPH HOOD FLEW OPEN WHICH IMPAIRED DRIVER'S VISION.*AK
I HAVE A 00 CHEROKEE AND THE EVAPORATOR STARTED LEAKING I ONLY HAVE 39300 MILES ON THIS CAR.I THINK THAT THE EVAPORATOR SHOULD HAVE HAD LASTED LONGER THAN THIS.I RESEARCHED THIS PROBLEM CHRYSLER HAS HAD THIS PROBLEM SINCE 1985. *AK
WHILE DRIVING 52 MPH THE VEHICLE WOULD VIBRATE (BRIDGESTONE A/T REVO). *MR *CB *NLM
I HAD TO REPLACE MY FRONT ROTORS AT 35,000 - CHRYSLER SAID IT'S NORMAL WEAR AND TEAR AND WOULDN'T FIX THEM. THERE WAS A PROBLEM WITH A SEAL ON THE GAS TANK. I BROUGHT IT IN FOR SERVICE AT LEAST 4 OR 5 TIMES BEFORE IT WAS FIXED. A $2.00 WIRE BROKE INSIDE THE FRONT DOOR FOR THE FRONT SPEAKER AT 43,000 MILES AND THEY CHARGED ME $200.00 TO FIX IT. THE SALESMAN SOLD ME A CONVENIENCE PACKAGE THAT WAS PURPORTED AS AN EXTENDED WARRANTY, BUT WAS ACTUALLY A TOWING AND RENTAL CAR PACKAGE. *AK
WHEN THE BRAKES WERE APPLIED, THERE WAS A PULSATION IN THE STEERING WHEEL, WHICH WAS CAUSED BY WARPED ROTORS. *JB THE CONSUMER FELT THAT A NEW DESIGN WAS NEEDED. THE FRONT BRAKES HAD BEEN REPAIRED TWICE. *SCC. THE FUEL PUMP MODULE WAS REPLACED. *JB
THERE IS A PROBLEM WITH THE BRAKES. VEHICLE SHAKES WHEN DEPRESSING THE BRAKE PEDAL. ROTORS HAVE BEEN REPLACED BY THE DEALER, BUT THE PROBLEM STILL OCCURS. *AK
THERE HAS BEEN A PROBLEM WITH THE BRAKES SINCE JANUARY 2003. THE BRAKES LOCKED TWICE AND DAMAGED THE ROTORS. ALSO, EXPERIENCED VIBRATION IN THE STEERING WHEEL AND PULSATION IN THE BRAKE PEDAL. ON 6/6/2003 THE ENTIRE BRAKING SYSTEM WAS REPLACED BY SEARS AUTO SHOP. CURRENTLY THE VEHICLE IS EXPERIENCING THE SAME SYMPTOMS. *AK
MY DAUGHTER HYDROPLANED AND HIT A VERY LARGE ROCK ( ABOUT 3 FEET IN DIAMETER) GOING APPROXIMATELY 30 MILES AN HOUR. NEITHER OF THE AIRBAGS DEPLOYED. *JB
SEVERE BRAKE PROBLEMS WITH 2000 JEEP CHEROKEE. *MR THERE WAS AN ONGOING BRAKING PROBLEM AND DIFFICULTY DIAGNOSING THE PROBLEM. THE PROBLEM WAS THOUGHT TO BE THE ROTORS WHICH WERE CUT AND REPLACED (THE FRONT PADS). THE PROBLEM STILL CONTINUED. THEN THE FRONT ROTORS WERE DIAGNOSED AS BEING WARPED AND THE BRAKES WERE 50% WORN. THERE WAS A TAPPING NOISE IN THE SHIFTING AREA AS WELL AS A RUBBING NOISE IN THE STEERING COLUMN THAT COMES AND GOES. (UNABLE TO DIAGNOSE) THE VEHICLE HAD BEEN DIAGNOSE AS THE REAR BRAKE DRUMS BEING OUT OF ROUND. THE WATER PUMP LEAKED AND WAS REPLACED ALONG WITH THE THERMOSTAT. THE COMSUMER REQUESTED A REFUND *SCC *JB
MY DAUGHTER WAS DRIVING THE CAR APPROXIMATELY 30 MILES AN HOUR AROUND A BEND. SHE HYDROPLANED AND HIT A BOULDER ABOUT 3 FOOT IN DIAMETER HEAD ON, CAUSING EXTENSIVE DAMAGE TO FRONT, BUMPER AND UNDERCARRIAGE. THE AIRBAGS DID NOT DEPLOY. *NLM
WHEN THE CONSUMER APPLIED THE BRAKE THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO MIDAS AND THEY SAID THAT THE ROTORS WERE WARPED. *NLM
THE SEAT BELT ON MY 2000 JEEP CHEROKEE HAS COME UNINTENTIONALLY UNLATCHED 2 TIMES WITHIN THE 2 MONTHS I HAVE OWNED THE VEHICLE. ONCE AS I WAS TRAVELING ABOUT 25 MPH I WAS FORCED TO SLAMMED ON THE BRAKES TO AVOID HITTING A CHILD WHO RAN INTO THE STREET. THE SECOND TIME OCCURRED AS I WAS TRAVELING OVER A ROAD UNDER REPAIR. I HIT A LARGE POTHOLE, BOUNCED AND AS I CAME BACK DOWN, THE SEAT BELT UNBUCKLED. *NLM
THE VEHICLE WAS IN PARK WITH THE ENGINE RUNNING, WHEN ALL OF A SUDDEN THE GEAR WENT INTO REVERSE AND HIT ANOTHER VEHICLE. *JB
WHEN THE BRAKES WERE APPLIED, THERE WAS PULSATION AND THE VEHICLE PULLED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER ON 6 OCCASIONS FOR THE ROTORS. *JB
WHILE DRIVING THE VEHICLE JERKED AND THE CHECK ENGINE LIGHT ILLUMINATED AND STAYED ON THE REMAINDER OF THE TIME VEHICLE WAS BEING OPERATED. *NLM
2000 JEEP CHEROKEE WAS IDLING WITH THE ENGINE RUNNING IN PARK, NO EMERGENCY BRAKE ON. EXITED THE VEHICLE AND GOT A FEW ITEMS FROM THE REAR SEATING, THEN ENTERED THE REAR HATCH AREA TO GET A FEW MORE ITEMS OUT. WALKING AWAY FROM THE VEHICLE ABOUT 20 YARDS WHEN I TURNED AROUND THE VEHICLE WAS GONE. IT ENDED UP ACROSS THE STREET IN AN EMBANKMENT. WHEN I OPENED THE DRIVERS DOOR, THE VEHICLE WAS NOT IN DRIVE. NO ONE WAS IN THE VEHICLE AT THE TIME, MINOR DAMAGE TO THE FRONT OF THE JEEP. *JB
THERE APPEARS TO BE DEFECTIVE BRAKING SYSTEMS ON MANY OF THE JEEP CHEROKEE MODELS. I OWN A 2000 JEEP CHEROKEE LIMITED AND HAD TO REPLACE THE ROTORS AND PADS ON IT TWICE BEFORE 25,000 MILES. THE BRAKES PULSATE AND WHEN SITTING AT A STREET LIGHT WITH THE BRAKE DEPRESSED, IT FEELS AS IF SOMEONE HAS HIT ME IN THE REAR END. THE VEHICLE MOVES WHILE THE BRAKE IS DEPRESSED. I HAVE READ ALL OVER THE INTERNET REGARDING THESE SAME ISSUES AND DAIMLER-CHRYSLER DOESN'T WANT TO ADMIT THERE IS DEFECTIVE EQUIPMENT ON THEIR JEEPS. *JB
THE FRONT ROTORS EXPERIENCED PREMATURE FAILURE, WHICH CAUSED EXTENDED STOPPING DISTANCE. *JB
THE BRAKE ROTORS ARE WORN AND CAUSED EXTENDED STOPPING DISTANCE. *NLM
THE POWER LOCKS MAKE LOUD NOISE WHEN ACTIVATED. EVENTUALLY THE REAR DOOR LOCK WILL NOT UNLOCK.*JB *TS
THE POWER DOOR LOCKS MADE A LOUD NOISE WHEN ACTIVATED. EVENTUALLY, THE REAR DOORS COULDN'T BE UNLOCKED. *JB
THERE WAS A PROBLEM WITH THE BRAKES, A NOISE IN THE MOTOR, AND THE DIFFERENTIAL WAS LEAKING.*DT *JB
THE VEHICLE CAUGHT ON FIRE BECAUSE OF NEGLECT TO REPAIR A RECALL REGARDING A DEBRIS SHIELD INSTALLATION ON THE ENGINE INTAKE MANIFOLD. *JG PH
WHILE DRIVING VEHICLE CAUGHT ON FIRE. FIRE DEVELOPED IN ENGINE COMPARTMENT PRIOR TO RECEIPT OF RECALL 02V-104. *TT
I HAVE A 2000 JEEP CHEROKEE SPORT AND THE AIRBAG LIGHT STAYS ON NOW. I TOOK IT TO THE DEALER AND THEY SAY I NEED TO PAY FOR A 300.00 CLOCK SPRING PART TO FIX IT. I CHECKED THE COMPUTER AND SEEN NUMEROUS PROBLEMS WITH THE JEEP AIRBAGS NOT WORKING. HAS THERE BEEN A RECALL ON THEM? AND IF NOT IF THERE'S BEEN SO MANY CASES OF PROBLEMS WITH THEM NOT WORKING CORRECTLY IS THERE ANYTHING BEING DONE TO PROTECT THE CONSUMER? THANK YOU
WHILE DRIVING, THE LEFT TIRE EXPERIENCED OUTER SIDEWALL DAMAGE, CONSUMER WAS ISSUED A 30.00 DOLLAR CREDIT TOWARD THE COST OF THE REPLACEMENT TIRE, HOWEVER CONSUMER IS REQUESTING AN ADDITIONAL CREDIT FOR THE BALANCE OF THE COST OF THE REPLACEMENT TIRE IN THE AMOUNT OF 63.23. (COOPER DISCOVER H/T 225/75R15 OWL TIRES).*JB
ROTORS HAVE REQUIRED TURNING 4 TIMES WITHIN 30,000 MILES. DT
I HAVE JUST HAD MY FRONT ROTORS REPLACED TWICE.NOW I WAS NOTIFIED BY THE DEALERSHIP THAT IN ORDER TO RESOLVE A "KNOCKING" NOISE IN THE REAR WHEN BRAKING. I WOULD HAVE TO HAVE MY REAR ROTORS AND REAR AXLES REPLACE. ALSO IT SEEMS AS IF I AM HAVING A FRONT END ALIGNMENT PERFORMED AT LEAST EVERY 3 MONTHS. I AM VERY CONCERNED, BECAUSE THIS 2000 CHEROKEE SPORT IS MY ONLY MODE OF TRANSPORTATION. I AM THE MOTHER OF TWO YOUNG SONS, SO THIS VEHICLE IS CONSTANTLY ON THE GO. I CAN NOT AFFORD ANY MISHAPS ESPECIALLY WHEN MY CHILDREN'S LIVES ARE CONCERNED. PLEASE CONTACT ME @ [email protected]. DT
NO PARTS AVAILABLE: RECALL NUMBER B06 TO INSTALL A DEBRIS SHIELD ON THE INTAKE MANIFOLD. EXUM NISSAN JEEP,KIA, 1800 WEST SECOND STREET ROSWELL NM 88201 THE SERVICE MANAGER MARILYN 505 622 1800. DEALER IS AWARE OF THE PROBLEM. MR
FOR THE PAST MONTH, I WAS UNABLE TO GET MY HOOD TO OPEN TO GET AN OIL CHANGE. I DECIDED TO TAKE MY CAR TO VAVOLINE TO SEE IF THE MECHANICS THERE COULD OPEN THE HOOD. THEY WERE ALSO UNABLE TO OPEN THE HOOD. THEY TOLD ME I WOULD HAVE TO TAKE IT TO A BODY SHOP, OR THE DEALERSHIP. LATER THAT EVENING WHILE DRIVING DOWN THE EXPRESSWAY AT 70 MPH, MY HOOD FLEW OPEN. I WAS UNABLE TO SEE IN FRONT OF ME. NO ONE WAS INJURED AND I WAS ABLE TO SAFELY GET MY CAR TO THE SIDE OF THE ROAD. VERY DISTURBED BY THIS INCIDENT, I RESEARCHED AND DISCOVERED THAT DODGE RAMS HAD A RECALL FOR CORROSION OF THE RETURN SPRING ON THE HOOD SECONDARY LATCH THAT COULD CAUSE THE MECHANISM TO BIND IN THE RELEASE POSITION AND THE HOOD COULD OPEN UNEXPECTEDLY. I HAVE ALSO CONTACTED DAIMLER CHRYLSER REGARDING THE INCIDENT. DT
WHEN THE AUTOMATIC SEAT BELT RETRACTED BACK INTO POSITION, IT WAS DIFFICULT FOR THE CONSUMER TO ENTER THE VEHICLE AS WELL AS EXIT. TS *TT *JB
THESE VEHICLES DEFINITELY HAVE A PROBLEM WITH FRONT END VIBRATION AND ROTORS. 5401 MILES I NEED NEW ROTORS, AT 23,000 MILES NEW BRAKES AND RESURFACING ROTORS AND REPLACING BEARINGS. DEALER NOW SAYS IT IS NORMAL WEAR. I DON'T DRIVE THE VEHICLE THAT FAR MAYBE 20 MILES A DAY IF I'M LUCKY. NOW THIS IS GOING TO BE AN ONGOING PROBLEM WITH THIS VEHICLE AND WOULD LIKE TO HAVE SOMETHING DONE ABOUT IT. VEHICLE ALSO MAKING NOISES DEALER CANNOT HEAR OR DUPLICATE. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768034
THE VEHICLE WAS PARK BUT RUNNNING, WITHOUT PRIOR WARNING THE VEHICLE JUMPED OUT OF GEAR AND WENT INTO THE RIVER. THE DEALERSHIP IS AWARE OF THE PROBLEM. NLM
REAR BRAKE CYLINDERS ARE LEAKING,RESULTING IN EXTENDED STOPPING DISTANCE WHILE DRIVING.*AK
CONSUMER STATES WHILE DRIVING AT ANY SPEED, IF VEHICLE HITS THE SLIGTEST BUMP IN THE ROAD , A MASSIVE VIBRATION IS FELT IN THE FRONT END, ENOUGH TO LOSE CONTROL OF VEHICLE,VIBRATION IS WORST AT SPEEDS ABOVE 55MPH.CONTACTED DEALER CANNOT FIX PROBLEM. NLM
VEHICLE WAS ONLY DRIVEN ABOUT 5 MILES AND PARKED WHEN A NEIGHBOR NOTICED FIRE. CONSUMER STATED FIRE WAS UNDER THE HOOD OF VEHICLE. *AK
AT ABOUT 8,000 MILES WHILE DRIVING DOWN FROM BIG BEAR LAKE, THE CAR EXPERIENCED SEVER FRONT END VIBRATION DURING BRAKING HE CAR WAS RETURNED TO TUTTLE-CLICK WHERE THEY DETERMINED THE ROTORS WERE WARPED. THE ROTORS WERE TURNED UNDER WARRANTY. ABOUT 11 MONTHS LATER WHILE RETURNING FROM MY NEXT TRIP TO BIG BEAR THE PROBLEM RECURRED AT 13,000 MILES. THE CAR WAS RETURNED TO TUTTLE- CLICK AND THE PROBLEM WAS IDENTIFIED AS WARPED ROTORS. THIS TIME THEY REFUSED TO TURN THE ROTORS EVEN THOUGH THE 3 YEAR / 30,000 MILE WARRANTY WAS IN EFFECT. THIS IS A SAFETY RELATED DESIGN DEFECT AND SHOULD BE CORRECTED. *AK
PRIOR TO RECALL NOTICE (02V104000) CONSUMERS VEHICLE EXPERIENCED AN UNDER HOOD FIRE IN WHICH A MOUSE NEST HAD IGNITED, CONSUMER IS REQUESTING REIMBURSEMENT FOR THE RAPIRS AND A FIFTY DOLLAR DEDUCTIBLE THAT WAS PAID TO THE INSURANCE COMPANY.*JB
TOOK TO DEALER, SAID THAT IT WAS NORMAL WEAR AND TEAR FOR A ROTOR TO BE WARPED AT 17,500 MILES.*AK
VEHICLE AND BRAKE PEDAL VIBRATED WHEN BRAKES WERE APPLIED. *AK
WHILE MAKING A TURN AT 5 MPH VEHICLE LOST ALL STEERING. VEHICLE WAS TOWED TO DEALER , BOLTS ON SPACER BY GEARBOX BROKE.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Jeep Cherokee → · Every Cherokee year → · How the figures are calculated →