ON DECEMBER 17TH OF 2003, I BROUGHT MY 200 JEEP CHEROKEE IN FOR SERVICE AT A LOCAL AUTO SHOP. HE DISCOVERED THROUGH A DIAGNOSTIC CHECK THAT THE ENGINE WAS SKIPPING ON # 3 AND # 5 CYLINDER. THEY REPLACED THE ENGINE COIL PACK AND SPARK PLUGS. THE VEHICLE AT THAT TIME HAD 89,941 MILES ON IT. ON JANUARY 31ST OF 2006, THAT SAME JEEP WAS BROUGHT TO THE SHOP AGAIN WITH A SKIP IN THE ENGINE. IT WAS ALSO DETERMINED THROUGH A DIAGNOSTIC MACHINE THAT THE SAME PROBLEM WAS OCCURRING. THIS TIME THE ENGINE HAD 126,350 MILES ON IT. THAT IS LESS THAN 40K MILES IN 25 MONTHS. I AM NOT SURE WHAT THE WARRANTY IS ON THIS UNIT, BUT IT WOULD BE GREATLY APPRECIATED IF SOMEONE COULD LOOK INTO THIS MANNER. I HAVE SPENT ALMOST $600 IN 2 YEARS FOR THE SAME PROBLEM. THERE MUST BE SOME SORT OF AN ISSUE. PLEASE LET ME KNOW. *JB
2000 Jeep Cherokee complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →
CAR WAS IN A CHAIN REACTION ACCIDENT. I WAS HIT FROM BEHIND AND PUSHED INTO THE CAR IN FRONT OF ME. MY CAR WAS A TOTAL LOSE AS WAS THE CAR I WAS PUSHED INTO. THE AIR BAGS DID NOT INFLATE. *NM
DT: THE CONTACT STATED WHILE DRIVING SOMETHING RAN IN FRONT OF DAUGHTER'S VEHICLE. SHE TURNED THE WHEEL TO AVOID THE ROAD HAZARD AND LOST CONTROL OF THE VEHICLE. THE VEHICLE FLIPPED OVER, AND EJECTED BOTH THE DAUGHTER AND HER PASSENGER THROUGH THE WINDSHIELD. THE POLICE STATED BOTH HAD ON THEIR SEAT BELTS. UPON IMPACT, THE DRIVER'S SIDE AND PASSENGER SIDE AIR BAGS DID NOT DEPLOY. A POLICE REPORT AND INSURANCE REPORTS WERE TAKEN. BOTH THE CONTACT'S DAUGHTER AND THE PASSENGER WERE SERIOUSLY INJURED. *AK
WITH THE KEY IN THE OFF POSITION, THE ENGINE CONTINUES TO RUN. THIS IS THE THIRD OCCURRENCE. I WILL LIST THE DATE OF FIRST OCCURRENCE. *NM
DT: THE CALLER SAID THAT WHILE DRIVING AT 10 MPH LOST STEERING CONTROL. HE JUST GOT OFF THE HIGHWAY AND WAS STARTING TO TURN INTO A PARKING LOT WHEN HE LOST CONTROL OF THE VEHICLE. HE SAID THE STEERING WHEEL WOULD SPIN FREELY INTO CIRCLES. THERE WERE NO ACCIDENTS OR INJURIES. VEHICLE WAS TOWED TO A REPAIR SHOP. HE WAS TOLD THAT THE COMPRESSION BOLT THAT HOLDS THE STEERING KNUCKLE AND THE STEERING WHEEL SPINDLE TOGETHER CAME LOOSE AND CAUSED THE LOSS OF STEERING. THE REPAIR SHOP TIGHTENED THE BOLT. DEALER SAID THEY NEVER HEARD OF THAT PROBLEM. MANUFACTURER HAS NOT BEEN CONTACTED YET.*AK
BAD LEAK COMING THROUGH PASSENGER SIDE THROUGH HEATING DUCT, 3 INCHES OF STANDING WATER COMMON ON RAINY DAYS IN PASSENGER SIDE. *NM
DT: THE DRIVER'S SEAT CAME OFF THE TRACK, IT BROKE. THE CONSUEMR WAS JUST GETTING INTO VEHICLE WHEN THE SEAT SUDDENLY BROKE ON JULY 5, 2005. THE CONSUMER CALLED THE DEALER AND THEY CLAIMED THE THE VEHICLE'S WARRANTY HAD EXPIRED. *AK UPDATED 2/16/2007 - *NM
MY VEHICLE HAS BEEN LOSING COOLANT FOR QUITE SOME TIME. IT HAS RELATIVELY LOW MILEAGE TO HAVE HEAD PROBLEMS, BUT I NOW HAVE COOLANT IN MY OIL. I HAVE DONE SOME RESEARCH AND FOUND THAT DAIMLER-CHRYSLER USED 0331 CAST HEADS ON THIS MODEL CHEROKEE (2000 W/ 4.0L ENGINE). IT TURNS OUT THAT THESE HEADS WERE A POOR CAST ALLOWING CRACKS TO FORM NEAR THE #3 CYLINDER AREA ALLOWING COOLANT TO FLOW INTO THE OIL. THIS RESULTS IN A DROP IN OIL PRESSURE AND EVENTUALLY BEARING AND ENGINE FAILURE. I CONSIDER MYSELF SOMEWHAT LUCKY THAT I DISCOVERED THIS PROBLEM BEFORE THE ENGINE SEIZED UP ON ME, HOWEVER I AM NOW LOOKING AT OVER $1000 IN REPAIRS THAT SHOULD NOT BE NECESSARY FOR A VEHICLE WITH JUST OVER 50K MILES. I AM VERY DISAPPOINTED SINCE I BELIEVED JEEPS TO BE RELIABLY BUILT VEHICLES. I SINCERELY HOPE THAT SOMEONE FROM DAIMLER-CHRYSLER WILL READ THIS AND RECTIFY THE SITUATION BEFORE THE ENGINE FAILURE LEADS TO AN ACCIDENT OR DEATH. *JB
BOTH FRONT DOOR WINDOWS DO NOT OPERATE UP AND DOWN DUE TO THE CHEAP PLASTIC PEICE THAT HOLD THE WINDOW ON THE TRACK, POOR QUALITY .NOTHING WAS DONE BY DANBURY DODGE IN CONN.
DT: CONSUMER STATED THE PLASTIC THAT GOES OVER THE HEADLIGHTS WAS ALL FOGGED UP AND IT AFFECTED DRIVING AT NIGHT. DEALER COULDN'T DO ANYTHING ABOUT IT SINCE THEY HAD ALREADY REPLACED OVER 9,000 OF FEET THE PLASTIC COVERS . SHE NOTICED THIS ABOUT A YEAR AGO, BUT IT WAS GETTING WORSE. SHE WAS TOLD BY ONE DEALER THAT IT WAS COSMETIC.*AK
IN OCT 2000 LIS. A JEEP FROM DAMIOLIER CHYSLER. IN 2002 THE JEEP WAS ALL OVER THE ROAD TOOK TO THIER SHOP THEY CUT THE ROTTERS THE JEEP ONLY HAD 6,000 MILES IN THE YEAR 2003 HDA TO RETURN NOT EVEN A YEAR HAD GONE BY AND THEY RE-CUT THE ROTORS WITH ONLY 12,000 MILE ON THE JEEP[. THIS IS THE YEAR 2005 THE JEEP HAS ONLY 24,000 MILES AND SINCE DEC. 2004 IT STARTED AGAIN. THE PLACE WHERE I GOT THE CAR IS NO LONGER IN NJ NOW IT WILL COST ME 500.00 TO FIX SOMETHING WHICH SHOULD HAVE BEEN FIX RIGHT THE FIRST TIME.
ENGINE WAS KNOCKING, CHECK ENGINE LIGHT CAME ON, DIAGONISTIC TEST SHOWED 6TH CYLINDER WAS MISFIRING LIFTER WAS DAMAGED. THE CAMSHAFT WAS REPLACED AS WELL AS THE LIFTERS AND HEADGASKET. I DO NOT UNDERSTAND HOW A 2000 VEHICLE WITH ONLY 81000 KMS NEEDS $2000.00 WORTH OF REPAIRS DONE. THE DEALER ALSO ADVISED ME THAT HE CAN'T UNDERSTAND HOW THIS IS REQUIRED EITHER. HE ADVISED ME TO CALL 1-800- 465-2001 TO VOICE MY COMPLAINT. HE ALSO GAVE ME THE OLD PART TO SEND BACK TO CHRYSLER. THE 1-800 # I CALLED ADVISED ME THAT THEY WILL PUT MY INFORAMTION IN MY FILE, BUT THEY COULD NOT DO ANYTHING ELSE FOR ME NOR DID THEY WANT THE PART. I WOULD LIKE FEED BACK ON THIS COMPLAINT AS I AM NOT HAPPY WITH MY EXPERIENCES WITH CHRYSLER THUS FAR. ARE THE PARTS THEY ARE USING TO BUILD THESE VEHICLES NOT UP TO PAR? ????
BOUGHT CAR USED W/49,000MI. AS SOON AS I GOT IT ON THE ROAD, I NOTICED THE "CHECK GAUGES" LIGHT ILLUMINATED AT A WARM IDLE, ONLY TO FIND MY OIL PRESSURE GUAGE PEGGED AT 0 PSI. DID RESEARCH ON THE WEB AND APPARENTLY THE "0331 CAST" BREED OF CYLINDER HEADS THAT DC USED IN 2000-2001 XJ'S ARE NOTED FOR CRACKING AFTER AN OVERHEAT. SURE ENOUGH THE VEHICLE HAD A CRACK IN THE CYLINDER HEAD, WHICH CAUSED COOLANT TO MIX INTO THE ENGINE OIL. CONSEQUENTLY, MY MAIN, ROD AND CAMSHAFT BEARINGS, AS WELL AS THE CYLINDER HEAD ITSELF HAD TO BE REPLACED. LONG STORY SHORT, THERE ARE SEVERAL COMPLAINTS OUT THERE EXACTLY LIKE THIS ONE, DO RESEARCH BEFORE YOU BUY ANY CHEROKEE FROM THIS ERA USING THE 0331 HEADS. UNFORTUNATELY, DC NEVER STEPPED UP TO THE PLATE AND OFFERED A RECALL. CAVEAT EMPTOR!
2000 JEEP CHEROKEE ENGINE STOPPED WITHOUT WARNING.***NO ANSWER REQUIRED***. *MR THERE WAS A HOLE IN THE PISTON. AFTER THE DEALER INSPECTED THE VEHICLE, THEY STATED THERE WAS NOT ENOUGH COOLANT IN THE SYSTEM WHICH CAUSED THE FRONT FROST PLUG HEATER TO COME OUT AND THAT THE NO 1 AND 2 PISTON MELTED DOWN. THE CONSUMER HAD TO REPLACE THE ENGINE WITH ONLY 42,000 MILES ON THE VEHICLE. THE ROTORS WERE REPLACED TWICE. THE RUBBER AROUND ALL FOUR DOORS SHRUNK TO THE POINT THAT WIND AND WATER WOULD COME THROUGH. PERIODICALLY, WHEN THE VEHICLE WAS LOCKED THE HEADLIGHTS AND TAILLIGHTS WOULD COME ON AND GO OFF FOR A FEW MINUTES. THE CHROME ON THE WHEELS WAS CORRODED AND COMING OFF. THE FRONT PASSENGER ELECTRIC LOCK WAS MAKING A STRANGE NOISE WHEN THE DOORS WERE LOCK OR UNLOCKED. *JB
CYLINDER HEAD CRACKED AT ONLY 70,000 MILES ALLOWING COOLANT INTO THE OIL SUMP, POTENTIALLY LEADING TO ENGINE FAILURE OR, AS DEALER STATED, "ENGINE MAY SEIZE COMPLETELY *AK.
THERE ARE CRACKS ALONG THE INSIDE AND OUTSIDE OF THE TIRES, WHICH HAVE DEVELOPED AND COULD CAUSE THE VEHICLE TO HAVE A BLOW OUT ON THE ROAD. MANUFACTURER HAS BEEN CONTACTED AND IS AWARE OF THE PROBLEM. *NM
LOOSING COOLANT VERY RAPID. (FILLED EVERY 2 DAYS) VEHICLE STATED TO LOOSE HEAT. COOLANT WAS ENTERING THE OIL. CRACKED HEAD GASKET WAS REPLACED AT $1300.00 WAS ADVISE HEAD GASKET WAS MADE AT THE MANUFACTURER TO THIN AND THIS CAUSED THE CRACK, AND THIS IS A COMMON CONCERN. *JB
MY 2000 JEEP CHEROKEE [XXX] PASSENGER SIDE SEAT BELT IS HARD TO BUCKLE UP DUE TO SOME MECHANICAL INTERFERENCE INSIDE THE BUCKLE ITSELF. BOTH FRONT SEAT BELT LATCHES ARE DIFFICULT TO RELEASE BECAUSE THE RELEASE BUTTON DOES NOT ALLOW THE STRAP BUCKLE TO COME OUT WITHOUT A LOT OF MANIPULATION CAUSING THIS TO BE A SAFETY PROBLEM. *JB UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
MY 2000 JEEP CHEROKEE WAS PURCHASED NEW IN 2000. SINCE THEN, MY FRONT BRAKES AND ROTORS HAVE HAD TO BE REPLACED EVERY 7000 MILES. THE DEALER REPLACED THEM AT 7000 MILES AND AFTER THAT REFUSED. SAID IT WAS NORMAL WEAR AND TEAR AFTER 10,000 MILES AND NOT UNDER WARRANTY. SAID IT WAS BECAUSE I DRIVE MY VEHICLE FOR WORK (POST OFFICE) AND STOP A LOT. THERE ARE 35 PAGES OF COMPLAINTS ON THE INTERNET STATING EXACTLY THE SAME PROBLEM AT EVERY 7000 MILES AND 54 COMPLAINTS ON YOUR SITE WITH THE SAME PROBLEM. WHEN THE ROTORS WARP, THE CAR IS VERY DIFFICULT TO STOP SAFELY AT 40 TO 55 MPH. APPARENTLY, CHRYSLER HAS HAD THIS COMPLAINT SINCE 1998 THRU 2003. WHY HASN'T THERE BEEN A RECALL? A SAFETY VIOLATION?*JB
WHEN BRAKING AT HIGH SPEEDS VEHICLE VIBRATES HEAVILY. DEALERSHIP REPLACED THE BRAKES EVERY 3000 MILES. THE PROBLEM HAS NOT BEEN RESOLVED.*AK
THE 2000 JEEP CHEROKEE DOES NOT PROVIDE ANY DIAGRAM FOR THE FUSE PANEL OR A MEANS TO DETERMINE WHICH FUSE OR RELAY PROTECTS A PARTICULAR CIRCUIT. THE OWNER'S MANUAL REFERS TO A CHART ON OR NEAR THE PANEL, AND THE ACCESS DOOR TO THE PANEL CONTAINS AN IMPRINT REFERING TO THE OWNER'S MANUAL. SEVERAL SAFETY RELATED SYSTEMS ARE ROUTED THROUGH THE FUSE PANEL.*AK
FREEZE PLUGS FAILED IN MY 2000 JEEP CHEROKEE SPORT, CAUSING THE ENGINE COOLANT TO LEAK, AND MAKING VEHICLE INOPERATIVE. COST OF REPAIRS TOTALED $1125.33. *AK
VEHICLE HAD MUTIPLE PROBLEMS WITH THE BRAKES. THIS HAS CAUSED THE BRAKES TO BE REPLACED THREE TIMES WITHIN THE YEAR, AS WELL AS HAVING THE CALPERS AND ROTORS REPLACED.*AK
CONSUMER STATED THE FRONT BRAKES WARPED. AS A RESULT, FRONT END SHOOK. *AK
MANUFACTURER'S OMISSION OF CRITICAL INFORMATION FROM OWNERS' MANUAL AND VEHICLE COMPONENTS. USE CIRCUIT LABELS DO NOT EXIST FOR THE FUSE PANEL LOCATED IN THE PASSENGER COMPARTMENT OF THIS VEHICLE. THE OWNERS MANUAL STATES THAT ONE SHOULD REFER TO THE FUSE PANEL COVER. THE FUSE PANEL COVER, HOWEVER, STATES THAT ONE SHOULD REFER TO THE OWNERS MANUAL. IN AN EMERGENCY SITUATION (E.G. REMOTE BREAKDOWN OR FAILURE OF LIGHTING CIRCUIT, WIPERS,ETC.) IT WOULD BE VERY DIFFICULT TO DIAGNOSE. EACH FUSE WOULD HAVE TO BE REMOVED AND A SPARE REINSERTED TO VERIFY WHETHER OR NOT EACH IS FUNCTIONAL.FAILURE HAS NOT YET BEEN CORRECTED DESPITE CONTACTING THE MANUFACTURER AND DEALER.*AK
AFTER BEING INVOLVED IN A HEAD ON ACCIDENT, THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED. *JB.......*AK
BRAKES MALFUNCTIONED BOTH RIGHT AND LEFT ROTORS WERE SCORED AND RUINED ON THE INSIDE ONLY. *BF THE BRAKES FAILED AT 33,809 MILES. LOOKING THROUGH THE WHEEL FROM THE OUTSIDE, THE OUTSIDE OF THE ROTORS LOOKED GOOD WITH NO UNUSUAL WEAR. THE VEHICLE ALSO HAD AIR CONDITIONING PROBLEMS AND NEEDED TO HAVE THE MUFFLER REPLACED. *NM
I PURCHASED MY 2000 JEEP CHEROKEE FROM LEHMERS JEEP IN CONCORD, CALIFORNIA IN THE SPRING OF 2000. IVE HAD ALL THE SERVICING DONE THERE AS SUGGESTED. I TAKE CARE OF MY CAR AND DRIVE IT GENTLY. IN AUGUST OF THIS YEAR, DURING THE WEEK PRIOR TO MY SCHEDULED 60,000 MILE SERVICING THE CAR OVERHEATED TWICE. I IMMEDIATELY PULLED OVER AND LET THE CAR COOL OFF. WHEN THE CAR WAS SERVICED THE BLOCK WAS CRACKED, THE WATER PUMP HAD MALFUNCTIONED. THE SERVICE DEPARTMENT REPLACED THE BLOCK AND TOLD ME THAT IT WAS REPLACED WITH AN IMPROVED BLOCK AS THE ORIGINAL ONE WAS KNOWN TO CRACK EASILY. THE BILL FOR SERVICE AND REPLACING THE CRACKED BLOCK WAS $3364.19. I BELIEVE THAT I SHOULD BE REIMBURSED FOR THE COST OF REPLACING THE BLOCK. IT WAS KNOWN TO BE DEFECTIVE. I HAVE HAD ALL MY SERVICING DONE AT LEHMERS JEEP PER THEIR SCHEDULE. I REQUESTED REIMBURSEMENT FROM THE DAIMLER CHRYSLER CUSTOMER ASSISTANCE CENTER BUT WAS REFUSED.
THE HORN AND CRUISE CONTROL DID NOT WORK. BUT THE AIR BAG LIGHT WAS ON. THE DEFECTS WERE REPORTED TO THE MANUFACTURER, AND THEY STATED THERE WERE NO OTHER COMPLAINTS ON THIS VEHICLE.*AK
WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED. AFTER RECEIVING A JUMP START, THE CONSUMER WAS ABLE TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, BUT MECHANIC WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK *SC *JB
AT SPEEDS OF 50 TO 60 MILES AN HOUR WHILE BRAKING OR IF A BUMP IS HIT IN THE ROAD, FRONT TIRE VIBRATION OCCURS AND WILL ONLY STOP WHEN SPEED IS LOWERED TO BELOW 40 MPH. AFTER TYPING IN "JEEP CHEROKEE FRONT END VIBRATION" ON INTERNET SEARCH DID I FIND THAT THIS PROBLEM IS PRESENT IN ALL CHEROKEES. IT SEEMS THAT THE PROBLEM STEMS FROM THE BRAKE CALIPERS WARPING THE ROTORS EVERY 8-10 THOUSAND MILES. THIS IS RIDICULOUS AND IS A SAFETY ISSUE. THIS VIBRATION MOVES THE STEERING SIDE TO SIDE VIOLENTLY. *JB
COMPLETE SEPARATION OF TIRE TREAD FROM SIDEWALL. TIRE IS GENERAL AMERITRAC, TUBELESS RADIAL, CK-37121 35408, TREAD 4 PLIES OF 2 STEEL AND 2 POLYESTER, SIDEWALL 2 PLIES POLYESTER, SIZE P235/75R15, 105S, M+S, DOT ADHL 35A 4902, AUTO WAS A 2000 JEEP CHEROKEE CLASSIC. *JB
WHEN DRIVING AT AN UNDETERMINED SPEED, THE FRONT END VIBRATED. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION AND THE MECHANIC DETERMINED THAT THE FRONT ROTORS FAILED. THE CONSUMER STATED THAT FRONT ROTORS WERE REPLACED THREE TIMES, EVERY 15,000 MILES. *AK THE CONSUMER FOUND THREE OTHER VEHICLES OF THE SAME MAKE/MODEL EXPERIENCED THAT SAME PROBLEM. *SC *JB
AT SPEEDS BETWEEN 50MPH AND 60MPH, FRONT END OF VEHICLE AND STEELING WHEEL SHAKES VIOLENTLY. HAVE CHANGED TIRES, BRAKES, HAD TIRES BALANCED, AND FRONT END ALIGNED. THE CAUSE IS THOUGHT TO SUSPENSION OR BEARING ACCORDING TO ALL MECHANICS THAT LOOK AND DRIVE IT. NO ONE KNOWS FOR SURE, ONLY THAT THE MECHANICS SAY THAT THIS YEAR CHEROKEE, IS KNOWN FOR THIS, AND THEY HAVE ALL SAID THERE IS NO KNOWN INVESTIGATION ABOUT THIS DANGER IN PROGRESS. FROM WHAT I HAVE READ AT THIS SITE ALONE, I AM CURIOUS AS TO WHY THERE IS NO INVESTIGATION REGARDING THIS PROBLEM WITH THE FRONT END...
WHEN PRESSING ON THE BRAKE PEDAL AT ANY SPEED VEHICLE VIBRATED FROM THE FRONT END. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC I DETERMINED BOTH FRONT ROTORS FAILED. THE CONSUMER STATED THAT FRONT ROTORS WERE REPLACED OVER NINE TIMES, STARTING AT 5,000 MILES OF OWNING THE VEHICLE ,AND CURRENTLY THE VEHICLE WAS AT 36,202 MILES. CONSUMER INFORMED CHRYSLER ON TWO OCCASIONS ABOUT THIS ISSUE. *AK
WHILE APPLYING THE BRAKES PEDAL PULSATED, AND STEERING WHEEL SHOOK. DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC REPLACED THE BRAKE PADS AND BOTH FRONTAL ROTORS. *AK
WHILE APPLYING THE BRAKES VEHICLE SHOOK AND VIBRATED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT BRAKE PADS AND BOTH FRONT BRAKE ROTORS NEEDED TO BE REPLACED. *AK
WHILE THE VEHICLE WAS PARKED WITH THE ENGINE OFF, THE VEHICLE ROLLED AND HIT ANOTHER VEHICLE. THE MANUFACTURER SENT A REPRESENTATIVE TO ASSESS THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *JB *MR
WHILE DRIVING AT HIGH SPEEDS STEERING WHEEL VIBRATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
AIRBAG LIGHT STAYS ON AND HORN DOESN'T WORK. *AK
CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE DUE TO A MALFUNCTION IN THE REAR BRAKES. WHILE DRIVING 35 MPH, THE DRIVER APPLIED PRESSURE TO THE BRAKE PEDAL AND VEHICLE SKIDDED 55 FEET BEFORE HITTING ANOTHER VEHICLE. THERE WERE ONLY SKID MARKS FROM THE FRONT TIRES. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER. *AK
ABOUT A YEAR AGO BOTH OF MY FRONT POWER WINDOWS QUIT WORKING ON MY 2000 JEEP CHEROKEE SPORT WITHIN WEEKS OF EACH OTHER. I HAVE TALKED ABOUT THIS WITH SEVERAL OTHER PEOPLE WHO OWN CHEROKEES AND THEY TOO HAVE HAD THE SAME PROBLEM. MY CONCERN IS THAT IF I WERE WERE IN AN ACCIDENT THAT FORCED MY CAR TO BE SUBMERGED IN A BODY OF WATER I WOULD HAVE TO WAIT UNTIL THE ENTIRE CABIN FILLED WITH WATER BEFORE I COULD ATTEMPT ANY ESCAPE. MY MOTHER WHO OWNS A NISSAN XTERRA ALSO HAD THE SAME PROBLEM BUT LAST MONTH NISSAN ISSUED A RECALL AND ALL 4 OF HER WINDOWS WERE REPLACED. *NM
JEEP DRIFTS FROM SIDE-TO-SIDE WITH NO EFFORT BY DRIVER, TOLD THE BALL JOINTS ARE DEFECTIVE, BUT WONT REPLACE.*AK
CONSUMER COMPLAINED ABOUT A BRAKE PROBLEM. THIS PROBLEM INCLUDED PREMATURE WARPING OF BRAKE ROTORS AND CALIPERS. ROTORS WERE REPLACED ON THREE SEPARATE OCCASIONS. *AK
CONSUMER STATED THAT DRIVER'S SIDE DOOR WAS NOT WORKING PROPERLY. CONSUMER COULD NOT LOCK DOOR WITH A KEY OR WITH THE REMOTE CONTROL. ALSO, SAME THING HAPPENED WITH PASSENGER'S SIDE DOOR. MECHANIC TOLD CONSUMER THAT THE DESIGN WAS CHANGED ON THIS VEHICLE WHICH MEANT THAT EVERYTHING WAS PUT TOGETHER,AND NOTHING WAS NOT WORKING.*AK
POWER DOOR LOCK MECHANISM STOPPED WORKING. CONSUMER WAS UNABLE TO OPEN THE DOORS WITH THE KEY. DEALER DETERMINED LATCHES MALFUNCTIONED, AND NEEDED TO BE REPLACED AT $268.0O EACH PLUS LABOR AT CONSUMER'S EXPENSE. *AK
CONSUMER STATED THAT ENGINE CHECK LIGHT CAME ON PERIODICALLY. *AK
CONSUMER COMPLAINED ABOUT A TRANSMISSION PROBLEM. VEHICLE WAS MOVING IN REVERSE WHEN ACTUALLY IT WAS IN PARK. *AK
TRUCKS REAR SEATS DO NOT COME EQUIPPED WITH A HEAD REST. CONSUMER FEELS "DUE TO THE OCCUPANTS HEAD NOT BEING PROTECTED THEY COULD SUSTAIN SERIOUS HEAD INJURIES IF VEHICLE IS INVOLVED IN AN ACCIDENT". THE REAR SEAT BACK IS VERY LOW. *PH *PH
A FUEL LEAK. RECALL 00V159000 WAS ISSUED FOR THE FUEL TANK VENT TUBE WELDS; BUT, THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2000 Jeep Cherokee → · Every Cherokee year → · How the figures are calculated →