Page 2 of 8 · complaints 51–100 of 369

2000 Jeep Cherokee complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2000 record →

Seat BeltsCrash3 injured
Filed Dec 20, 2010TX

THIS REPORT IS BEING SUBMITTED BY A CHILDREN'S HOSPITAL ON BEHALF OF A PATIENT FAMILY. A 10 YEAR OLD PATIENT WAS RIDING IN THE BACK SEAT OF A 2000 JEEP CHEROKEE WHEN FAMILY WAS INVOLVED IN A CRASH AT APPROXIMATELY 60 MPH. PATIENT AND FAMILY REPORT THAT THE SEAT BELT IN HER SEATING POSITION 'POPPED' OPEN AT THE BUCKLE AT THE TIME OF IMPACT. ACCORDING TO PATIENT AND FAMILY THE SEAT BELT WAS PROPERLY BUCKLED PRIOR TO THE CRASH. PATIENT SUSTAINED INJURIES REQUIRING HOSPITALIZATION THAT ARE NOT EXPECTED TO RESULT IN LONG TERM DISABILITY. PATIENT'S 4 YEAR OLD SIBLING WAS ALSO BUCKLED IN A BOOSTER SEAT IN THE BACK SEAT; THIS SEATBELT REMAINED BUCKLED AND THE SIBLING WAS UNINJURED. *TR

Service Brakes, Hydraulic
Filed Oct 1, 2010124,000 milesNJ

TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE SPORT. THE CONTACT STATED THAT WHENEVER THERE WAS MOISTURE IN THE AIR, THE BRAKES BECAME RESISTANT AND JOLTED THE VEHICLE. THE VEHICLE WOULD COME TO A SUDDEN STOP; HOWEVER, SHE FELT THAT SHE WOULD HIT THE WINDSHIELD IF SHE DID NOT HAVE A SEAT BELT ON. SHE NOTICED THE FAILURE EVERY TIME THERE WAS MOISTURE IN THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER WHO REFERRED HER TO NHTSA. THE CURRENT MILEAGE WAS APPROXIMATELY 126,000. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.

Air Bags
Filed Sep 23, 2010110,000 milesCA

2000 JEEP CHEROKEE SPORT AIRBAG WARNING LIGHT ILLUMINATES RANDOMLY AND REPEATEDLY. NOT RELATED TO ACTUAL AIRBAG DEPLOYMENT. IT MAY RENDER AIRBAG UNUSABLE. DANGEROUS CONDITION. COMMON CONSUMER COMPLAINT. ALL PASSENGER WINDOW ACTUATOR SWITCHES ARE UNUSABLE. WINDOWS WILL ONLY WORK AT DRIVER PANEL. SAFETY ISSUE IF PASSENGERS HAVE TO OPEN WINDOWS.VERY COMMON CONSUMER COMPLAINT. OBD ERROR CODES ARE INACCURATE (ESPECIALLY WHEN APPLYING TO EMISSION CONTROL SYSTEMS P0441, P0442). DIAGNOSIS OFTEN LEAD TO UNNEEDED REPAIRS AND COSTLY REPLACEMENT OF SENSORS AND COMPUTER WITHOUT CAUSE. COMMON CONSUMER COMPLAINT. DRIVER SEAT SUPPORT STRUCTURE BREAKS. EVEN WHEN DRIVEN ONLY IN ORDINARY DRIVING CONDITIONS AND NOT STRESSED UNUSUALLY. MUST BE REWELDED OR REPLACED. SEAT IS NO LONGER STRUCTURALLY SAFE. COMMON CONSUMER COMPLAINT ALL OF THESE ARE DESIGN ISSUES AND NOT SERVICE/MAINTENANCE RELATED. *TR

Seats
Filed Aug 25, 2010130,000 milesNJ

DRIVER SIDE FRONT SEAT BROKE OFF THE FRAME! NEVER HAS THIS HAPPENED BEFORE TO ME. NOW I HAVE TO GET IT WELDED OR BUY A NEW SEAT. IT RIPPED RIGHT OFF THE FRAME. *TR

Electrical System
Filed Aug 16, 201011,000 milesOH

I HAVE A 2000 JEEP CHEROKEE, THAT WHENEVER IT HITS A BUMP ON THE ROAD, THE GAUGES START TO DIE. FIRST THE AIRBAG LIGHT , THEN THE ENGINE LIGHT COME ON. AFTER THAT THE ODOMETER DIES, SO I HAVE NO IDEA HOW FAST I AM GOING. SOMETIMES ALL THE GAUGES FAIL. WHEN I HIT ANOTHER BUMP ON THE ROAD EVERYTHING GOES BACK TO NORMAL. I TRIED TO HAVE THIS FIXED, BUT UNFORTUNATELY THIS IS A COMMON PROBLEM FOR JEEP AND CHRYSLER, MY MECHANIC LOOKED THERE IS NOTHING WRONG WITH THE DASH. IT IS SOMEWHERE IN THE CABLES, USUALLY IT TAKES CHRYSLER A COUPLE OF DAYS(HE TOLD ME FROM HIS EXPERIENCE, FROM HIS OTHER CUSTOMERS) AND THEY CAN'T GUARANTEE THAT THEY EVEN FIND THE FAULTY WIRE. AND EVEN AFTER THEY "FIND THE PROBLEM" MOST LIKELY IT WILL COME BACK. *TR

Seats
Filed Jul 15, 2010155,000 milesOH

WE OWN A 2000 JEEP CHEROKEE SPORT WITH APPROX. 155,000 MILES. WE BOUGHT IT USED 02/2004. SOMETIME IN JUNE 2010, JUST A COUPLE OF WEEKS PRIOR TO INCIDENT, THE DRIVER SEAT BEGAN TO MAKE A NOISE WHILE SITTING IN IT, DURING ACCELERATION, AND BRAKING. WE COULD NOT FIND THE SOURCE OF ANNOYING NOISE AND JUST HOPED IT WOULD GO AWAY. ON FRIDAY, JULY 9, 2010 WHEN MY HUSBAND WENT TO DO ERRANDS AND SAT IN THE SEAT HE SAID IT FELT ODD AND THE NOISE WAS GONE. HAPPY THE NOISE WAS GONE HE WENT ABOUT HIS BUSINESS. WHEN I GOT INTO THE JEEP ON SUNDAY, JULY 11, 2010 I NOTICED THE SEAT WAS WOBBLING. I GOT OUT AND LOOKED UNDER THE SEAT. I FOUND THE PROBLEM....WHERE THE SEAT ATTACHES TO THE SEAT ADJUSTER THE METAL HAD RIPPED ALMOST COMPLETELY THROUGH AT THE RIGHT FRONT BOLT. WHILE SITTING IN THE SEAT IT ROCKS FROM FRONT LEFT TO RIGHT REAR. THE SITUATION CALLS FOR IMMEDIATE ACTION ON OUR PART TO GET IT FIXED. WE ARE OBTAINING INFORMATION (TIME AND COST TO FIX AND AMOUNT OF TIME WITHOUT A VEHICLE-IT'S THE DRIVER SEAT NOT PASSENGER) ON WELDING, NEW SEAT, OR REPLACEMENT FROM JUNKYARD. I AM NOT EXCITED ABOUT WANTING TO USE ANOTHER JEEP SEAT AS I FEAR SAME ISSUE WILL OCCUR. THIS IS OUR ONLY VEHICLE. WE DO NOT GO MUDDING, FOUR WHEELING, MOUNTAIN CLIMBING, OFF ROADING WITH IT. WE DON'T LIVE NEAR A BEACH OR TAKE IT TO THE COASTLINE IN ORDER FOR HIGH SALT CONCENTRATION IN AIR TO BE A FACTOR. YES WE LIVE IN THE MIDWEST BUT SALT FROM SHOES CANNOT REACH THIS PART. OF THE SEAT. *TR

Seats
Filed Jun 23, 2010168,000 milesPA

2000 JEEP CHEROKEE SPORT, 4.0 6 CYL, 4 DOOR. CURRENTLY 168,000 MILES. REPLACED FRONT DRIVERS SIDE SEAT 3 TIMES, SINCE I PURCHASED NEW. SEAT BREAKS UNDER NORMAL USE. HUGE SAFETY ISSUE . *TR

Seats
Filed Mar 18, 2010114,000 milesCA

FRONT SEAT BROKEN, NORMAL USE, APPARENTLY COMMON. WILL BE DANGEROUS IN ACCIDENT WITH NO BACK SUPPORT. 2000 JEEP CHEROKEE SPORT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Feb 11, 2010157,000 milesIN

2000 JEEP CHEROKEE CLOCK SPRING ASSEMBLY HAS FAILED. AIR BAG AND HORN WILL NOT WORK. CHRYSLER STATE COST TO REPAIR $249 +. *TR

Seats
Filed Jan 18, 2010145,000 milesMI

AS I WAS ACCELERATING FROM A STOP I HEARD A LOUD CRACK AND THE DRIVERS SIDE FRONT SEAT BROKE FROM THE BASE MOUNT. THE SEAT BROKE AT ONE CORNER BUT DID NOT COME TOTALLY SEPERATED. IF IT HAD TOTALLY BROKEN FREE IT COULD HAVE CAUSED A MAJOR ACCIDENT AS I WAS IN HEAVY TRAFFIC WHEN IT BROKE. I HAVE NOT YET FIXED THE ISSUE AND PLAN TO DO THE REPAIRS MYSELF. THIS SOUNDS LIKE A VERY COMMON PROBLEM FOR MY MAKE AND MODEL BASED ON INTERNET FORUMS AND I AM VERY DISAPPOINTED THAT CHRYSLER HAS NOT INITIATED A SAFETY RECALL FOR THIS ISSUE. *TR

Latches/Locks/Linkages1 injured
Filed Jul 22, 2009130,000 milesMN

HOOD LATCHES, ALL THREE OF THEM, FAILED AND HOOD FLEW UP WHILE WE WERE TRAVELING AT 60 MPH. NO CRASH BUT ONE INJURY AND OVER A THOUSAND DOLLARS TO REPAIR THE DAMAGE TO THE VEHICLE. THE REAR VIEW MIRROR CAME OFF AND LANDED IN THE BACK SEAT. THE HOOD WAS DESTROYED AS WERE THE THREE PANELS WHERE THE WIPERS ARE LOCATED AND THE SUPPORT BRACKET BELOW THEM. THE HINGES WERE HYPEREXTENDED AND HAD TO BE REPLACED. AFTER SOME INVESTIGATION I FOUND SEVERAL REPORTS OF SIMILAR INCIDENTS WITH THIS VEHICLE AND OTHERS WHERE THE SAME LATCH ASSEMBLY WAS USED. FIVE PEOPLE COULD HAVE BEEN KILLED AND I AM OUTRAGED THAT I WAS NEVER WARNED ABOUT THIS OBVIOUSLY DEFECTIVE LATCH SYSTEM. *TR

Steering
Filed Jun 11, 200971,000 milesPA

I HAVE A 200 JEEP CHEROKEE SPORT, 4WD. I ALSO HAD A 1996 JEEP CHEROKEE SPORT, 4WD. BOTH HAVE THE SAME 2 PROBLEMS. #1 IS A BROKEN DRIVERS SEAT. THE BRACKET IS TOO SMALL AND SPLITS NEAR THE BOLT HOLES. YOU CAN'T DRIVE LIKE THIS, THE CURRENT ONE (2000) STARTED WITH A SMALL NOISE WHEN I WAS EXITING THE CAR. THE NEXT DAY IT LET LOOSE ON A BUMPY ROAD ON A CORNER. I DIDN'T THINK MUCH OF IT THE FIRST TIME WITH THE 1996, WHICH I TRADED FOR THE 2000, BUT SINCE IT HAS HAPPENED AGAIN, I DID SOME RESEARCH AND IT IS A COMMON PROBLEM. I STUMBLED ONTO THIS SITE: HTTP://VLANE.COM/POLL/30/2001-JEEP-GRAND-CHEROKEE-HAS-YOUR-DRIVER-SIDE-FRONT-SEAT-BROKEN-ON-THIS-JEEP PROBLEM #2, AND MORE SERIOUS IS A HUGE WOBBLE, SHIMMY, SHAKE PROBLEM AT AROUND 50 MPH. SO MUCH SO THAT YOU FEEL AS IF THE CAR IS GOING TO BE THROWN OFF THE ROAD OR FLIP. ALSO THIS PROBLEM DEVELOPED ON MY 96 JEEP BEFORE I TRADED IT FOR THIS ONE, AND NOW HAS STARTED ON THIS 200 JEEP, SO AGAIN SEEING A PATTERN, I DID MORE RESEARCH AND FOUND MORE PEOPLE WITH THIS PROBLEM. HERE IS JUST ONE SITE: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0E6F51/0 PLEASE HELP! THESE ARE SAFETY ISSUES NOT TO MENTION POSSIBLE DESIGN FLAWS THAT ARE COSTLY TO REPAIR. THANK YOU. *TR

Engine and Engine Cooling › Engine
Filed Mar 22, 2009102,236 milesCO

I AM THE OWNER OF A 2000 JEEP CHEROKEE CLASSIC WITH A 4.L 6CYLINDER ENGINE. I AM THE SECOND OWNER OF THIS JEEP WITH 102,000 MILES.ALL SERVICES ALWAYS DONE ON TIME, OIL, BRAKES,FLUSHES, FLUIDS, ECT. MY OIL PRESSURE DROPPED ONE DAY WHILE DRIVING AND MY ANTIFREEZE STARTED DISAPPEARING. I WENT TO HAVE THE CAR LOOKED AT BY A REPAIR SHOP THEY TOLD ME THE CYLINDER HEAD BETWEEN THE 3RD AND THE 4TH CYLINDER HAD A CRACK IN IT. I WAS ALSO TOLD IT IS A KNOWN PROBLEM BY JEEP AND IT WAS DUE TO DEFECTIVE MACHINES THAT MADE THE CYLINDER HEADS. I LOOKED ONLINE AND FOUND OVER 10,234 BLOGS ABOUT THIS PROBLEM. SO I WENT TO A JEEP DEALER THINKING IT SHOULD BE A RECALL OR DEFECTIVE PART RECALL AND JEEP IS SAYING THERE IS NOTHING THEY CAN DO ABOUT IT IT WILL COST ME 3200.00 DOLLARS. I FEEL THIS MANY DEFECTIVE PARTS ALL WITH ( EXACT )SAME PROBLEM SHOULD BE A MAJOR CONCERN. *TR

Engine and Engine Cooling › Engine
Filed Feb 20, 200935,250 milesAZ

I RECENTLY PURCHASED A 2000 JEEP CHEROKEE WITH THE 4.0 MOTOR IN IT. I HAVE BEEN HAVING LOSS OF COOLANT LATELY. NO LEAKS NO PUDDLES BUT COOLANT IS DISAPPEARING FROM MY OVER FLOW BOTTLE. A QUICK SEARCH ON THE INTERNET REVEALED THAT THIS IS A COMMON PROBLEM WITH 2000 4.0L MOTORS. TURNS OUT THE HEAD CRACKS. CLOSER INSPECTION REVIEWS A CRACKED HEAD AT 35K MILES THE JEEP HAS CRACKED A HEAD. UNREAL. *TR

Engine and Engine Cooling
Filed Feb 11, 200968,000 milesOR

TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLS WHILE IDLING. IF THE HEATER IS ACTIVATED, THE STALLING OCCURS LESS FREQUENTLY. NO MAJOR REPAIRS HAVE BEEN PERFORMED ON THE VEHICLE. THE CURRENT MILEAGE WAS 72,000 AND FAILURE MILEAGE WAS 68,000.

Engine and Engine Cooling › Cooling System
Filed Jan 16, 200997,358 milesAZ

REPLACED CRACKED CYLINDER HEAD ON 2000 4.0L JEEP CHEROKEE, AT 97,358 MILES. HAD BEEN LOSING COOLANT SINCE APPROX. 70,000 MI. BUT, NO ONE COULD FIND A LEAK. SINCE REPORTEDLY THERE ARE THOUSANDS OF IDENTICAL COMPLAINTS FOR THIS MODEL YEAR WITH CASTING NO. 0331, I FEEL THAT CHRYSLER CORPORATION BEARS RESPONSIBILITY FOR THE REPLACEMENT COST OF $2059.44. *TR

Seats
Filed Jan 14, 2009CT

TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SEAT FRAME FAILED. SUDDENLY, THE SEAT TILTED COMPLETELY FORWARD AND BACKWARDS. THE CONTACT TEMPORARILY REPAIRED THE SEAT. THE VEHICLE HAS NOT YET BEEN TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

Visibility
Filed Dec 26, 200895,000 milesTX

SUV'S HEATER/AC MALFUNCTIONED SO THAT THERE IS NO HEAT. THERE IS AC, BUT NO DEFROST IS AVAILABLE. THE PART BROKE AND THE HEATER HAS NOT BEEN FUNCTIONING SINCE. I AM STILL TRYING TO FIX THE PROBLEM. I BOUGHT AN AUXILIARY HEATER TO DEFROST THE DRIVER'S SIDE WINDSHIELD. *TR

Engine and Engine Cooling
Filed Dec 17, 2008159,600 milesNV

LOW OIL PRESSURE: I CHANGE MY OIL AS SPECIFIED IN MANUAL. NOW ALL OF A SUDDEN I HAVE A DROP IN OIL PRESSURE. WHEN DRIVING THE JEEP MY OIL PRESSURE IS NOW AT NO MORE THAN 25PSI AND IT DROPS TO ZERO WHEN IDLE. ON MY LAST OIL CHANGE I HAD THE ENGINE CHECKED AND THERE WERE NO CRACKS AND NO MISFIRE. I HAD A TUNE UP DONE ON THE VEHICLE IN SEPT 2008. ENGINE AND EVERYTHING WAS RUNNING FINE. AS FOR THAT DAY I HAVE TO GET THE JEEP TO MECHANIC TO TAKE A LOOK. THIS PAST SUMMER THE JEEP ALSO WOULD OVER HEAT IN 90 DEGREE WEATHER AND IT MOSTLY HAPPENED WHEN THE AC WAS TURNED ON. TOOK IT MECHANIC AND COULDN'T FIND ANYTHING WRONG WE REPLACED THE THERMOSTAT WITH A LOWER TEMP AND SEEMED TO FIX THE PROBLEM. THEN ABOUT 2 DAYS LATER THE JEEP STARTED TO OVERHEAT AGAIN. REPLACED THE RELAY AS IT TESTED BAD. WHILE REPLACING THE RELAY THE FAN BROKE. THE BLADES COMPLETELY SEPARATED FROM THE FAN MOTOR IN A WHOLE PIECE. REPLACED FAN. NEVER THOUGHT I HAD ANY COOLANT LEAKS AND NEVER FOUND ANY BUT THE COOLANT WILL NOT STAY IN THE RESERVOIR. IT JUST DISAPPEARS. I HAD THE ENGINE INSPECTED AGAIN AND NO CRACKS AND THE OIL APPEARED TO BE FINE. THERE ARE THOUSANDS OF COMPLAINTS FOR THIS WHAT IS GOING TO BE DONE? ANYTHING? IT'S NOT LIKE I CAN AFFORD ANEW CAR OR THOUSANDS IN PARTS AND LABOR. ALSO HAVE OTHER ISSUES I WELL 1ST ANOTHER COMPLAINT FOR THE ELECTRICAL ISSUES. *TR

Electrical System
Filed Oct 15, 200865,325 milesVA

TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE DRIVING 55 MPH, THERE WAS A LOSS OF TRANSMISSION POWER. THE VEHICLE HESITATED EXCESSIVELY, BUT THE ENGINE CONTINUED TO OPERATE. THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER AT THAT TIME. ON A SEPARATE OCCASION, THE CHECK ENGINE AND TRANSMISSION WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATORS REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. IMMEDIATELY FOLLOWING, THE ENGINE SHUT OFF; HOWEVER, THE VEHICLE RESTARTED WITHIN TWENTY MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TWICE FOR IDENTICAL FAILURES. THE CRANK SENSOR AND FUEL FILTER WERE REPLACED; HOWEVER, THERE WERE NO RESOLUTIONS. CURRENTLY, THE VEHICLE IS BEING REPAIRED FOR THE MALFUNCTIONS. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 65,325 AND CURRENT MILEAGE WAS 65,475. UPDATED 11-25-08 *BF UPDATED 11/26/08. *JB

Engine and Engine Cooling › Engine
Filed Oct 3, 2008100,000 milesOH

1. VEHICLE OVERHEATING AND VERY LOW OIL PRESSURE 2. FOUND CRACKED CYLINDER HEAD BETWEEN CYLINDERS 3 AND 4 CAUSING COOLANT TO ENTER CRANKCASE AND CONTAMINATE OIL. THUS RUINING ENGINE BEARINGS. 3. REPLACEMENT OF CYLINDER HEAD WITH EARLIER MODEL DESIGN AND NEW BEARINGS IN ENGINE. *TR

Seats
Filed Aug 29, 200810,263 milesCA

TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SEAT WAS UNSTABLE AND ROCKS FROM SIDE TO SIDE AND FORWARDS AND BACKWARDS. A MECHANIC REPLACED THE BRACKET, BUT IT STILL DOES NOT WORK. THE CURRENT MILEAGE WAS 134,800 AND FAILURE MILEAGE WAS 10,263. UPDATED 10/08/08. *LJ UPDATED 10/10/08. *JB

Engine and Engine Cooling
Filed Aug 20, 2008MO

BOUGHT VEHICLE NEW AND PERFORMED REGULAR MAINTENANCE. HAD TO REPLACE BRAKE ROTORS AT 62,000. AT 78,000 MILES ENGINE OVERHEATED; VERIFIED FAN, RADIATOR, AND WATER PUMP IN WORKING ORDER AND REPLACED THERMOSTAT AND TEMPERATURE SENSOR. ENGINE CONTINUED TO OVERHEAT WITH UNEXPLAINED COOLANT LOSS. NO LEAKAGE AND CLEAN OIL. REPLACED HEAD GASKET ANYWAY AND NOTICED NO CRACKS IN HEAD. STILL RUNS HOT AND LOSES COOLANT SOMEHOW. AT 80,000 MILES ENGINE DEVELOPED MISS AFTER REPLACING COIL AND CHECKING FUEL AND FIRING SYSTEMS REMOVED HEAD AGAIN AND PULLED LIFTERS. BOTTOM OF ONE LIFTER WAS GROUND OFF RESULTING IN SOME WEAR OF CAM LOBE. REPLACED LIFTERS AND VALVE SPRINGS. FIXED ENGINE MISS. AT 82,000 MILES OIL GAUGE SHOWED 80 POUNDS OF OIL PRESSURE UNTIL ENGINE TOTALLY WARM THEN DROPPED TO 40 LBS. ALSO SHOWED 40 LBS WHEN KEYED MOVED TO ON POSITION WITH ENGINE NOT RUNNING. REPLACED OIL PRESSURE SENDING UNIT. NOW ENGINE RUNS 40-45 LBS WHEN COLD AND DROPS TO 10 LBS WHEN RUNNING AFTER TOTALLY WARM. WHEN STOPPING AT LIGHTS AFTER DRIVING WITH WARM ENGINE, OIL PRESSURE DROPS TO 0 AND CHECK GAUGES LIGHT COMES ON. PURCHASED A HIGH VOLUME OIL PUMP AND WILL SEE IF THIS CORRECTS THAT PROBLEM. THIS IS TOTALLY UNACCEPTABLE FOR A VEHICLE WITH 83,000 MILES THAT WAS PURCHASED NEW AND WELL MAINTAINED. FURTHERMORE WHEN CHECKING WITH OTHER OWNERS THESE PROBLEMS AND MORE SEEM TO BE COMMON FOR THIS YEAR/MODEL. *TR

Exterior Lighting
Filed Aug 13, 2008118,000 milesMA

TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT ACTIVATED HER HEADLIGHTS AND DISCOVERED THAT THEY PRODUCED POOR ILLUMINATION. SHE EXPERIENCED DIFFICULTY DRIVING AT NIGHT. THE DEALER STATED THAT THEY HAVE HAD MANY COMPLAINTS REGARDING THIS FAILURE AND ARE WORKING ON A REMEDY. AS OF AUGUST 13, 2008, THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 118,000 AND CURRENT MILEAGE WAS 122,000.

Tires
Filed Aug 5, 2008AZ

FAULTY TIRE VALVE STEMS - 2 OF THEM. *TR

Equipment › Appliance › Air Conditioner
Filed Jul 9, 200869,000 milesCA

INTERMITTENT A/C FAILURE. BEGINNING IN 2006, COMPLAINED TO JEEP DEALERSHIP/SERVICE THAT A/C KEPT CUTTING OUT/QUITTING. EVAPORATER REPLACED. I CONTINUED TO HAVE PROBLEMS. A/C SWITCH WAS REPLACED. I CONTINUED TO HAVE PROBLEMS. COMPRESSOR WAS REPLACED. I CONTINUED TO HAVE E PROBLEMS. JEEP WAS BACK & FORTH 1/2 DOZEN MORE TIMES WITH SAME COMPLAINT. I CONTINUED TO HAVE SAME PROBLEM. NOW UP TO $2K. TOOK JEEP TO A/C SPECIALIST. THEY REPLACED ANOTHER SWITCH & SAID SYSTEM WAS OVER CHARGED...EVACUATED SYSTEM & RECHARGED - $400. JEEP CONTINUES TO EXPERIENCE SAME PROBLEM. THEY (A/C SHOP) NOW SAY COMPRESSOR CLUTCH (PART OF NEW COMPRESSOR) IS WORKING INTERMITTENTLY & JEEP SHOULD HONOR WARRANTY ON COMPRESSOR & REPAIR CLUTCH. *TR

Visibility
Filed Jun 26, 200874,000 milesOR

THERE WERE NO EVENTS LEADING UP TO THE FAILURE. ALL OF A SUDDEN THE A/C STOPPED BLOWING COLD AIR. TURNS OUT THE AIR IS BLOWING COLD AIR UP TO THE BLEND DOOR. THE PROBLEM IS THE BLEND DOOR. *TR

Visibility › Power Window Devices and Controls
Filed Jun 4, 2008UT

THE JEEP WINDOW REGULATOR IS A KNOWN ISSUE AND MINE HAS BROKE TWICE IN ONE WEEK. I HAVE A 2000 JEEP CHEROKEE AND IT IS IN THE SHOP TO HAVE THE THIRD WINDOW REGULATOR INSTALLED. THIS IS A CONSTANT ISSUE WITH JEEPS AND SHOULD HAVE A RECALL ISSUED AND FIX THE PROBLEM. HAVE BEEN TO SEVERAL QUESTION AND ANSWER SITES ON THE INTERNET AND JEEP WILL NOT ACKNOWLEDGE THERE IS A PROBLEM. *TR

Engine and Engine Cooling
Filed Apr 28, 200874,000 milesOH

TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A LOUD SHUTTERING NOISE COMING FROM THE VEHICLE. THIRTY MINUTES LATER, THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. HE TOOK THE VEHICLE TO A DEALER AND A REPRESENTATIVE STATED THAT THE COIL BURNED AND THE ENGINE HAD EXCESSIVE CARBON. THE ENGINE WAS CLEANED OUT AND THE COIL WAS REPAIRED. IMMEDIATELY AFTER THE REPAIR WAS MADE, THE VEHICLE FAILED. HE TOOK THE VEHICLE BACK TO THE DEALER AND THEY STATED THAT THE CYLINDER CRACKED FROM EXCESSIVE HEATING. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 74,000.

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 13, 200866,000 milesMA

2000 JEEP CHEROKEE..4.0..6 CYLINDER IN-LINE MOTOR. 77,000 MILES SERVICED AS INSTRUCTED SINCE NEW. BROUGHT JEEP TO PREMIER JEEP SANDWICH MA AND WAS TOLD I HAD A CRACKED CYLINDER HEAD. COST TO REPAIR $3,200. ( W/ WATER PUMP & THERMOSTAT). JEEP HAS NEVER OVERHEATED. THERE WAS NO WARNING-THE CAR WAS RUNNING FINE. GOOGLED THIS MOTOR AND WAS OVERWHELMED WITH IDENTICAL PROBLEMS -50 ON ONE SITE...ALL WERE 2000 JEEP 4.0 6CYL MOTORS. *TR

Engine and Engine Cooling › Cooling System › Fan
Filed Mar 31, 2008NJ

I OWN A 2000 JEEP GRAND CHEROKEE 4X4 IT HAS 116,000 MILES ON IT. I HAVE A PROBLEM WITH MY FAN JUST STOPPING AND THE ENGINE OVERHEATING. I HAVE A THE FAN RELAY REPLACED 3 TIMES IN THE LAST 3 YEARS AND THE FAN REPLACED ONE TIME. I DID NOT RECEIVE AND RECALL ON THIS MATTER. *TR

Engine and Engine Cooling
Filed Mar 25, 200885,000 milesKY

I HAVE HAD ENGINE OVERHEATING PROBLEMS ON MY 2000 JEEP CHEROKEE, DOOR ACTUATORS GOING BAD, AND ALSO OIL PRESSURE GAUGE GOING TO ZERO, AND ALSO LOOSING ANTI FREEZE. I HAVE REPLACED THE HEAD ONCE FOR THE COOLANT LOSS AND DIDN'T DO ANY GOOD, I'VE HAD THE THERMOSTAT SWITCHED FOR OVERHEATING AND ALSO THE RADIATOR FAN , NO HELP. *TR

Latches/Locks/Linkages
Filed Dec 3, 2007105,000 milesPA

TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT WAS OUTSIDE OF THE VEHICLE AND ATTEMPTED TO OPEN THE REAR PASSENGER SIDE DOOR, BUT WAS UNSUCCESSFUL. SHE HAD TO UNLOCK THE DOOR FROM THE PASSENGER COMPARTMENT. THE FAILURE OCCURRED PREVIOUSLY WITH THE FRONT PASSENGER SIDE DOOR. THE CONTACT SPOKE WITH THE MANUFACTURER AND THEY STATED IT WAS NOT A SAFETY ISSUE. THE CURRENT MILEAGE WAS 110,523 AND FAILURE MILEAGE WAS 105,000.

Exterior Lighting › Headlights › Concealment Devices
Filed Nov 23, 200780,000 milesPA

TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE HEADLIGHT COVERS TURNED YELLOW AND ARE COVERED WITH FILM. THE HEADLIGHTS ALSO SHINE DIMLY AT NIGHT. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE SEALANT THAT WAS USED. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 90,000.

Engine and Engine Cooling › Cooling System › FanFire
Filed Aug 26, 200760,000 milesNY

VEHICLE BEGAN TO VIBRATE VIOLENTLY FOLLOWED BY A LOUD BANG. THERE WAS SMOKE COMING FROM THE ENGINE COMPARTMENT. AFTER SHUTTING DOWN THE ENGINE I FOUND THE PLASTIC FAN BLADES FROM THE ELECTRIC COOLING FAN HAD BROKEN APART AND WERE JAMMED INTO THE FAN PULLEY. I UNDERSTAND THAT THERE IS A RECALL FOR THE 2000 GRAND CHEROKEE MODEL FOR THE SAME PROBLEM. WHY IS IT LIMITED TO THAT MODEL WHEN EVIDENTLY IT IS HAPPENING TO OTHER 2000 MODEL JEEPS SUCH AS MINE A 2000 JEEP CHEROKEE CLASSIC. THE RECALL FOR THE OTHER MODEL IS VIRTUALLY THE SAME PROBLEM THAT I HAVE EXPERIENCED. WHY THE LIMIT ? *TR

Air Bags
Filed Aug 8, 200775,373 milesVT

CRUISE CONTROL,HORN NOT WORKING,AIRBAG LIGHT ON. DEFECTIVE CLOCKSPRING??? *JB

Air BagsCrash2 injured
Filed Jul 28, 2007SC

ON JULY 26, MY SON HAD A FRONT IMPACT WRECK IN HIS 2000 JEEP CHEROKEE SPORT THAT TOTALED THE CAR, HOWEVER NEITHER THE DRIVER'S SIDE AIRBAG, NOT THE PASSENGER'S SIDE AIRBAG DEPLOYED. AS A RESULT OF THIS CRASH, MY SON, WHO WAS DRIVING HIT HIS HEAD ON THE STEERING WHEEL AND REQUIRED 11 STICHES AND MY OTHER SON, WHO WAS THE PASSENGER IN THE CAR SUSTAINED A HEAD INJURY REQUIRING 8 STICTHES AS WELL AS NUMEROUS IMPACT BRUISES. INJURIES WERE MINIMIZED BECAUSE BOTH SONS WERE WEARING THEIR SEATBELTS. *TR

Fuel System, Gasoline
Filed Jul 17, 200775,000 milesCA

TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS. THE MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE FUEL PUMP HAD PREVIOUSLY BEEN REPLACED. PRIOR TO THE FAILURE, THE VEHICLE OPERATED NORMALLY. THE CURRENT MILEAGE IS 125,000 AND FAILURE MILEAGE WAS 75,000.

Suspension › Front › Control Arm
Filed Jul 8, 2007150 milesMN

I HAD SEVERAL TRIPS TO THE DEALERSHIP WITH THE JEEP. I PURCHASED THE JEEP ON JULY 26, 2000 NEW. I TOOK EXCELLENT CARE OF THE VEHICLE, HAVE IT CHECKED AND OIL CHANGED EVERY 2500 MILES. BEFORE THE THREE YEAR WARRANTY WAS UP I HAD A TOTAL OF 15,000 MILES ON IT. I COMPLAINED OF IT SHIMMYING AND GRINDING SOUND IN THE BACK, BUT THEY SAID THEY COULDN'T FIND A THING WRONG. IN FEBRUARY HAVING ABOUT $18,000 MILES ON IT THAT I NEEDED A NEW FUEL PUMP - $900.00 WORTH. SINCE THEN IT HAS BEEN DOWN HILL. I HAVE COMPLAINED SINCE DAY ONE THAT MY VEHICLE SHIMMIES OUT OF CONTROL INTERMITTENTLY, AND NO ONE COULD FIND ANYTHING WRONG, JUST PUT NEW CONTROL ARMS AND BUSHINGS ON IT AND, STEERING PINION, TIGHT STEERING, AND A HOST OF OTHER SUCH REMEDIES, TO NO AVAIL. THIS PAST WEEKEND, I WAS ALMOST IN A VERY SERIOUS ACCIDENT ON HIGHWAY 94, AS I DID GO OUT OF TOWN, AFTER THE ABOVE WAS FIXED, BUT APPARENTLY IT DIDN'T HELP AS MY VEHICLE SHOOK ALMOST OUT OF CONTROL AGAIN. I PUT ON MY BREAKS IMMEDIATELY AND HAD TO GO TO THE SIDE OF THE ROAD. I STOPPED, SAT FOR A WHILE, AND THEN DROVE OFF, AND IT WAS OKAY FOR A WHILE, BUT IN THE MEANTIME, A DRIVER FROM BEHIND ALMOST HIT ME WHEN I HAD TO PUT MY BREAKS ON TO TRY TO CONTROL IT SOME. I AM VERY FRUSTRATED WITH THIS VEHICLE AND FEEL IT SHOULD HAVE BEEN CALLED BACK WHEN I FIRST COMPLAINED YEARS AGO. I WROTE DAIMLER CHRYSLER A LETTER REGARDING THE FUEL PUMP A FEW YEARS AGO, BUT THE COMPANY DIDN'T EVEN RESPOND. IN THE MEANTIME, I REALLY DON'T KNOW WHAT TO DO, I WANT

Engine and Engine Cooling › Engine
Filed May 8, 200768,000 milesCA

TL- CALLER OWNS A 2000 JEEP CHEROKEE. CURRENT MILEAGE IS 71000. FAILURE MILEAGE IS 68000. WHILE DRIVING 40MPH CALLER NOTICED TEMEPERATURE GAUGE AND PULLED OVER AND TRIED TO CORRECT THE PROBLEM BY ADDING COOLANT TO RADIATOR. VEHICLE COOLED OFF AND HE PUT A NEW HEAD ON THE ENGINE A WEEK LATER. THE VEHICLE IS STILL RUNNING HOT. KTF THE CONSUMER STATED THE EXHAUST HEADER IS TOO CLOSE TO THE ENGINE BLOCK OIL PAN CAUSING OVERHEATING. UPDATED 06/08/07. *JB

Air Bags
Filed Mar 19, 200753,000 milesIN

THE CLOCKSPRING IN MY 2000 JEEP CHEROKEE FAILED. AS A RESULT OF THIS I LOST ALL FUNCTIONS IN THE STEERING WHEEL. INCLUDING A OPERABLE AIRBAG AND HORN.

Electrical System
Filed Jan 24, 200785,000 milesMD

TL *- THE CONTACT OWNSA 2000 JEEP CHEROKEE. THE CONTACT STATED THAT HE MADE REPAIRS TO THE VEHICLE AND THEN HE RECEIVED A SAFETY RECALL. THE CONTACT SENT THE MANUFACTURER THE REQUIRED INFORMATION AND WAS DENIED THE REIMBURSEMENT. *AK

Engine and Engine Cooling › Cooling System › Fan
Filed Jan 4, 2007TX

SAFETY RECALL F-25 ELECTRIC RADIATOR FAN**CC OCTOBER 05 THE ELECTRIC FAN IN THE CONSUMER 'S 2000 JEEP CHEROKEE BROKE AND PUNCTURED AN HOLE IN THE VEHICLE'S RADIATOR. NOVEMBER 06 THE CONSUMER RECEIVED RECALL NOTICE FOR THE ELECTRIC FAN. THE CONSUMER CONTACTED THE MANUFACTURER AND INFORMED THEM THAT THE FAN HAD ALREADY BEEN REPLACED. THE MANUFACTURER AGREED TO REIMBURSE THE CONSUMER FOR THE REPAIR COST, BUT REFUSED TO REIMBURSE HIM FOR TOWING COST, RENTAL CAR, AND MISSED WORK. *NM

Electrical System
Filed Dec 26, 2006170,000 milesTX

TL* - THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE LOST POWER. THE CONTACT WAS ABLE TO GET THE VEHICLE RESTARTED ABOUT 30 SECONDS AFTER THE INCIDENT. THE VEHICLE FAILED THREE ADDITIONAL TIMES BEFORE THE CONTACT COULD GET THE VEHICLE TO THE DEALER. THERE WERE NO WARNING SIGNS. THE DIAGNOSIS FROM THE DEALER WAS A SHORT IN THE VEHICLE'S COMPUTER. *AK

Visibility › Defroster/Defogger/Hvac System
Filed Dec 11, 2006NC

BLEND DOOR FAILURE, HEATER CORE FAILURE. *NM

Seats
Filed Dec 5, 200630,000 milesPA

THE FRONT DRIVERS SIDE SEAT BROKE AT THE BACK APPROXIMATELY JULY 2003. I HAD IT REPAIRED AND I WAS TOLD THAT THE METAL IS TOO THIN AND THAT'S WHY IT BROKE. IT BROKE AGAIN SO I TRIED TO BUY A USED SEAT FROM SEVERAL SALVAGE YARDS. THEY ALL SAID THAT THEY SELL AS FAST AS THEY COME IN DO TO THE BACKS BREAKING. *NM

Structure › Body › Hood
Filed Oct 11, 200690,000 milesOH

DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON THE HIGHWAY, THE HOOD FLEW UP WITHOUT WARNING OBSTRUCTING BOTH THE DRIVER AND PASSENGER VIEW. THE CONTACT MANAGED TO PULL OVER WITHOUT INCIDENT. AFTER THE CONTACT CLOSED THE HOOD, A PIECE OF STRING WAS TIED TO THE HOOD, AND FRONT GRILL TO SECURE THE HOOD DOWN WHILE DRIVING. THE DEALER AND MANUFACTURER WERE NOT ALERTED.

Engine and Engine Cooling › Cooling System › Fan
Filed Jun 16, 2006101,000 milesMO

DT*: THE CONTACT STATED WHILE DRIVING 5 MPH, THE FRONT OF THE VEHICLE SHOOK. THE VEHICLE WAS IMMEDIATELY DRIVEN HOME AND VISUALLY INSPECTED. UPON VISUAL INSPECTION, IT WAS DISCOVERED THE FAN HAD BROKEN CAUSING THE FAN COVER TO FRACTURE. PIECES OF THE FAN LODGED IN THE ENGINE AND SHROUD. THERE IS A RECALL, NHTSA CAMPAIGN #06V199000, CONCERNING THE FAN. THE VEHICLE IS NOT INCLUDED DUE THE VIN. THE MANUFACTURER HAS BEEN ALERTED OF THE PROBLEM. UPDATED 7/14/2006 - *NM

Engine and Engine Cooling › Cooling System
Filed Mar 30, 2006127,000 milesCA

NOTICE THAT COOLANT WAS DISAPPEARING FROM THE RESERVOIR TANK...HAD TO REFILL EVERY WEEK. TOOK INTO SHOP...NO VISIBLE COOLANT LEAKS. DISCOVERED THAT COOLANT WAS LEAKING INTO THE HEAD IN BETWEEN CYLINDER 3 AND 4. COOLANT VISIBLE UNDER OIL CAP AND OIL CAP AREA. POSSIBLE DEFECTIVE HEAD CASTING (0331). *NM

Power Train › Automatic Transmission
Filed Mar 16, 2006120,000 milesVA

ON MY WIFE'S 2000 RIGHT HAND DRIVE JEEP CHEROKEE AFTER 120,000 MILES THE CHECK ENGINE LIGHT CAME ON, THE OBD II CODE READ A TRANSMISSION PROBLEM AFTER TRYING TO FIX THE PROBLEM I TOOK IT INTO THE DEALER WHERE THE CAR WAS PURCHASED. THEY INFORMED ME THAT IT WOULD NEED A NEW TRANSMISSION, THEY DO NOT WORK ON THE AW4 TRANSMISSIONS, THEIR FIX IS TO REPLACE IT. I HAD A FRIEND INSTALL THE NEW TRANNY ONLY TO HAVE THE SAME PROBLEM 3,000 MILES LATER, SO BACK TO THE DEALER WE WENT. I WAS CHARGED $550 TO INSTALL THE NEXT ONE BECAUSE THEY DID NOT INSTALL THE FIRST. AFTER 300 MILES THE LIGHT CAME BACK ON AND THE TRANSMISSION WOULD NOT DOWN SHIFT WHICH PUT HER IN DANGER NOT BEING ABLE TO ACCELERATE AFTER DELIVERING MAIL. SO A NEW TRANSMISSION WAS PUT IN AGAIN THIS TIME FOR NO COST EXCEPT GAS TO GET IT TO THE DEALER AND MY WIFE HAVING TO USE HER LEAVE TO HAVE THIS DONE. NOW AFTER 100 MILES THE LIGHT CAME ON THE DEALER SAID THAT THE CHANCES ARE SLIM THAT THE TRANNY WAS BAD AND IT MUST BE IN THE TCM OR THE WIRING HARNESS. WHY DOES CHRYSLER INSTALL A TRANSMISSION IN A VEHICLE AND NOT TRAIN THEIR MECHANICS TO WORK ON THEM. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2000 Jeep Cherokee → · Every Cherokee year → · How the figures are calculated →