“The contact owns a 2002 Honda CR-V. The contact stated that SRS air bag warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the front passenger's side air bag needed to be replaced. The contact related the failure to an unknown recall.”
Owner complaint, filed Sep 5, 2023 at 160,000 miles
“Tl* the contact owns a 2002 honda cr-v. The contact stated that there were three open recalls associated with the VIN. The contact stated that the air bag warning light was illuminated. The contact related the failure to NHTSA campaign number: 15v370000 (air bags). The vehicle was not taken to a local dealer to be diagnosed. The contact stated that there was no local honda dealer nearby.”
Owner complaint, filed Mar 26, 2021
Complaints and recalls over time
By year of filing
All complaintsAbout the airbagsRecall (red: the airbags)NHTSA investigation opened
Complaints about the 2002 CR-V peaked in 2015, with 80 filed that year. Owners had filed 11 complaints about the airbags before the first recall that covers it, 04V255000 in June 2004; 124 more have come in since. In 2026 owners filed 1 so far.
Filed Dec 10, 2020268,655 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain 2002-2006 CR-V vehicles. Moisture may enter the driver side power window master switch, causing the switch to fail or melt.
Risk. If the switch fails, it could overheat and smoke, increasing the risk of a fire.
Remedy. Honda will notify owners, and dealers will replace the power window master switch and inspect the wiring harness for damage, replacing it if necessary, free of charge. The recall began January 29, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is P9D.
Air Bags › Frontal › Driver Side › Inflator Module19V499000
Filed Jun 27, 20193,947 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Air Bags › Frontal › Passenger Side › Inflator Module19V501000
Filed Jun 27, 20191,657,752 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Air Bags › Frontal › Driver Side › Inflator Module19V182000
Filed Mar 6, 20191,101,534 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
Risk. An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Remedy. Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Air Bags › Frontal › Passenger Side › Inflator Module18V268000
Filed Apr 26, 20181,335 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
Risk. An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Remedy. Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Air Bags › Frontal › Passenger Side › Inflator Module15V370000
Filed Jun 15, 20153,498,481 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
Risk. In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Remedy. Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received a replacement passenger air bag inflator as part of the recall remedy for an earlier campaign such as 14V353 or 14V700 (Honda recall numbers S95, JH6, JH7, JH8, JH9, JJ0, JJ1, JJ2, JJ6, JM5 and JM6) are not included in this recall. However, this recall does supersede 13V132 and 14V349. Note: On December 18, 2015 Honda informed NHTSA of an expansion of this recall to include certain model year 2004 Honda CR-V vehicles in addition to additional model year 2003 CR-V vehicles.
Air Bags › Frontal › Driver Side › Inflator Module15V320000
Filed May 28, 20156,281,043 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Defect. American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk. In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy. Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Visibility › Power Window Devices and Controls12V486000
Filed Oct 5, 2012268,655 vehiclesHonda (American Honda Motor Co.)
Defect. Honda is recalling certain model year 2002-2006 CR-V passenger vehicles, manufactured from February 19, 2002, through July 28, 2006. The driver-side power window switch may fail or melt.
Risk. If the switch fails, it could overheat, smoke, and cause a fire. A switch failure, and a fire, could occur even if the vehicle is not in use. As a precaution, owners are advised to park outside until the recall repair has been performed.
Remedy. Honda will notify owners, and dealers will inspect and repair the switches, as necessary, free of charge. The safety recall began on November 2, 2012. Owners may contact Honda at 1-800-999-1009.
Filed Mar 30, 20121,375,217 vehiclesHonda (american Honda Motor Co.)
Defect. HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
Risk. IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
Remedy. HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Filed Dec 11, 20071,657 vehiclesSafelite Fulfillment, Inc.
Defect. CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Risk. IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Remedy. SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Filed Oct 27, 200376,988 vehiclesAmerican Honda Motor Co.
Defect. ON CERTAIN SPORT UTILITY VEHICLES, METAL PARTICLES IN THE KEY CYLINDER BODY COULD INTERFERE WITH THE INTERLOCK LEVER OPERATION, MAKING IT POSSIBLE TO REMOVE THE IGNITION KEY WITHOUT SHIFTING THE TRANSMISSION TO "PARK."
Risk. IF THE VEHICLE OPERATOR DOES NOT SHIFT TO "PARK" BEFORE REMOVING THE KEY AND FAILS TO ENGAGE THE PARKING BRAKE, THE VEHICLE COULD ROLL AND A CRASH COULD OCCUR.
Remedy. DEALERS WILL INSPECT AND TEST IGNITION SWITCHES FOR CONTAMINATION INTERFERENCE. ANY SWITCHES THAT FAIL THE TEST WILL BE REPAIRED. OWNER NOTIFICATION BEGAN ON NOVENBER 3, 2003. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Filed Jul 29, 2003247,019 vehiclesAmerican Honda Motor Co.
Defect. ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS, EXCESSIVE CORROSION OF THE SHIFT CABLE LINKAGE COULD PREVENT THE DRIVER FROM SHIFTING THE AUTOMATIC TRANSMISSION INTO PARK.
Risk. IF THE VEHICLE OPERATOR FAILS TO ENGAGE THE PARKING BRAKE, THE VEHICLE COULD ROLL AND A CRASH COULD OCCUR. DEALERS WILL INSPECT THE SHIFT CABLE LINKAGE FOR CORROSION. IF CORROSION CAUSES BINDING, THEY WILL REPLACE THE SHIFT CABLE.
Remedy. DEALERS WILL ALSO INSTALL A NEW CORROSION-RESISTANT CONTROL PIN. OWNER NOTIFICATION BEGAN ON AUGUST 19, 2003. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Filed Nov 26, 20016,744 vehiclesAmerican Honda Motor Co.
Defect. VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH AUTOMATIC SEAT BELT PRETENSIONS. THE CR-V IS EQUIPPED WITH TWO SEAT BELT PRETENSIONERS - RETRACTOR AND BUCKLE - IN BOTH THE DRIVER AND FRONT PASSENGER SEATING POSITIONS. SOME BUCKLE PRETENSIONERS USE A PART THAT RESTRICTS THE FULL MOTION OF THE MECHANISM.
Risk. IF THESE PRETENSIONERS ACTIVATE IN A CRASH, THE SEAT BELT COULD UNLATCH, LEAVING THE FRONT SEAT OCCUPANTS UNRESTRAINED.
Remedy. DEALERS WILL REPAIR BOTH FRONT SEAT BELT BUCKLE PRETENSIONERS. CUSTOMERS WILL BE PROVIDED WITH A RENTAL CAR. OWNERS WERE ORIGINALLY CONTACTED ON NOVEMBER 14, 2001. A FOLLOWUP OWNER NOTIFICATION LETTER IS BEING MAILED DURING DECEMBER 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HONDA AT 1-800-999-1009.
All 16 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 8 name the 2002 CR-V.
Desiccated Air Bag Inflator RuptureEngineering analysis EA21002Open
Opened Sep 17, 2021airbags
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at …
Air Bag Inflator RuptureEngineering analysis EA15001Open
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field …
Air Bag Inflator RupturePreliminary evaluation PE14016Closed
Opened Jun 11, 2014Closed Mar 2, 2015Led to recall 13V172000airbags
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field …
Opened Sep 12, 2011Closed Sep 17, 2012Led to recall 12V136000electrical system
This investigation was prompted by Preliminary Evaluation (PE) 11-017, and was based on reports from consumers alleging that both low beam headlights stopped illuminating simultaneously.Some complainants also reported that the combination switch (switch) that controls the headlights and turn signals, and/or its electrical wiring harness connector were damaged by overheating.ODI's PE information request letter asked Honda for certain data on model years (MY) 2002-2006 CR-V, 2003-2008 Pilot, 2003-2008 Element, 2001-2005 Civic, and 2000-2001 S 2000 vehicles.Analysis of complaint and Honda data …
Opened Apr 29, 2011Closed Sep 23, 2011electrical system
The Office of Defects Investigation (ODI) opened this investigation based on 12 reports from consumers alleging the low beam headlights stopped working simultaneously.Several of the complainants reported that the headlight switch and/or its wiring harness connector required replacement to repair the low beam headlight circuit, and also reported that the switch and/or the wire harness connector were damaged from overheating.Based on information provided by Honda in response to ODI's Preliminary Evaluation information request, ODI is upgrading the investigation to EA11-012.
Driver's Power Window Master SwitchEngineering analysis EA11004Closed
Opened Apr 11, 2011Closed Oct 24, 2012Led to recall 11V456000electrical system
This investigation was prompted by Preliminary Evaluation (PE) 10-047 and was based on reports from consumers alleging that smoke and/or fire, as defined in 49 CFR ? 579.4, had occurred inside of the driver's door.The subject vehicles, model year (MY) 2006 CR-V, were manufactured at two different assembly plants.The vehicles manufactured in Japan (Sayama plant) were produced with a power window master switch (PWMS) supplied by the Thai Toyo Denso Company, Ltd. (Denso).The vehicles manufactured in the United Kingdom (UK, Swindon, England plant) were produced with a PWMS supplied by the Omron …
Opened Sep 9, 2003Closed Nov 13, 2003Led to recall 03V422000electrical system
All but one odi complaint and all odi crashes are duplicative of honda reports.all 7 crashes were roll-away crashes that occurred when the interlock system malfunctioned and the vehicles were parked unsecured (not in park, brake not engaged).the 3 noted injuries were relatively minor.the warranty claims shown under other were confirmed by honda as interlock system failures.in the subject vehicle ignition-park interlock system, an electrically driven solenoid operates a blocking lever to prevent ignition key removal when the shift lever is not in the park position.according to honda, an …
Opened Apr 15, 2003Closed Sep 9, 2003electrical system
All odi complaints and crashes are duplicative of honda complaints.the warranty claim count shown for other represents incidents where honda's analysis of claim detail indicates the interlock system malfunctioned.the cr-v interlock system utilizes an ecu to control a solenoid driven blocking device that prevents key removal when the shifter is not in park.honda documents identified a condition where metallic debris interferes with the operation of the blocking solenoid and causes the interlock system to malfunction.honda determined that a manufacturing process was the source of the debris and …
Technical service bulletins
256 on file
Repair instructions the manufacturer sent its dealers for the 2002 CR-V. Not recalls: the fix is usually free only while the car is under warranty.
airbags 76electrical system 36transmission 26equipment 22engine 21brakes 14fuel system 8visibility 7
A20-009Warranty extensionMar 10, 2020airbags
Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement driver's airbag inflator only.
A20-014Warranty extensionMar 10, 2020airbags
Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.
A18-049Warranty extensionMay 25, 2018equipment
Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects to the replacement front passengers airbag inflator only.
A18-046Warranty extensionMay 24, 2018equipment
Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects to the replacement driver's airbag inflator only.
DEALER MESSAGE - THIS VIDEO FROM HONDA SENIOR VICE PRESIDENT BRUCE SMITH IS IN RESPONSE TO A RECALL EXPANSION THAT HONDA ANNOUNCED IN JANUARY WHICH APPLIES TO HONDA AND ACURA VEHICLES EQUIPPED WITH CERTAIN TAKATA PSDI-5 DRIVER FRONT AIRBAG INFLATORS.
VIDEO - THIS VIDEO FROM HONDA SENIOR VICE PRESIDENT BRUCE SMITH IS IN RESPONSE TO A RECALL EXPANSION THAT HONDA ANNOUNCED IN JANUARY WHICH APPLIES TO HONDA AND ACURA VEHICLES EQUIPPED WITH CERTAIN TAKATA PSDI-5 DRIVER FRONT AIRBAG INFLATORS. PLEASE LET US KNOW IF YOU WOULD LIKE A COPY OF THE VIDEO SENT TO YOU ON A DVD OR THUMB DRIVE.
SERVICE BULLETIN - IN CERTAIN VEHICLES, THE FRONT PASSENGER AIRBAG INFLATOR COULD PRODUCE EXCESSIVE INTERNAL PRESSURE DURING AIRBAG DEPLOYMENT. IF AN AFFECTED AIRBAG DEPLOYS, THE INCREASED INTERNAL PRESSURE MAY CAUSE THE INFLATOR CASING TO RUPTURE. METAL FRAGMENTS COULD BE PROPELLED UPWARD TOWARD THE WINDSHIELD, OR DOWNWARD TOWARD THE FRONT PASSENGERS FOOT …
Showing the newest 6 of 76 bulletins about the airbags, and any warranty extensions or service campaigns.
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2002 Honda CR-V
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★★★★★
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2002 Honda CR-V w/SAB
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New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Seat Belts
Filed Apr 19, 2026OH
The air bags were replaced but the SRS light stays on because of seal belt tensioner issues and it is not been repaired.
Air Bags
Filed Apr 23, 2024IL
My 2002 Honda CRV's ENTIRE Passenger Side Airbag Assembly was REPLACED on 11-20-2019, per Honda. This was done as (per Honda) the Inflator bolt was broken and the applicable part to remedy the recall would not be available for approximately 3 months. An open recall (NHTSA Recall # 19V-501) from 06-27-2019 still is showing on my vehicle - If the ENTIRE Passenger Side Airbag Assembly was replaced on 11-20-2019, there should be no open NHTSA recall on my vehicle issued prior to 11-20-2019.
Seat Belts
Filed Feb 5, 2024CO
My front driver side seatbelt is not working properly and never has. I've had trouble getting it to roll into position instead it gets stuck outside the car door.When trying to find it to buckle up. When I unbuckle the seatbelt it Will not roll back into position and when I try to pull to get it to click onto I have trouble getting it to clasp. I've asked the Honda dealership if they could replace it for me without a charge they said no they could not. They suggested making a report and possibly getting special permission to replace it.
Tires
Filed Oct 13, 202320,000 milesCA
The contact owns a 2002 Honda CR-V equipped with Primewell Tires, Tire Line: PF850, Tire Size: 205/70/R15, DOT Number: Y9CDCJTX. The contact stated that while his daughter was driving approximately 40 MPH, the rear driver's side tire became flat. While inspecting the tire it was discovered that the tire had develop a crack which extended from the sidewall to the top of the tire. The contact stated that the same failure had previously occurred with the rear passenger’s side tire. The cause of the failures was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The tire failure mileage was 20,000. The vehicle failure mileage was unknown. The VIN was not available.
Air Bags
Filed Sep 5, 2023160,000 milesTX
The contact owns a 2002 Honda CR-V. The contact stated that SRS air bag warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the front passenger's side air bag needed to be replaced. The contact related the failure to an unknown recall. Additionally, the contact stated that the front passenger's side seat belt and the rear middle seat belt buckles were not latching securely as designed. The contact related the failure to NHTSA Campaign Number: 01V351000 (Seat Belts) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Seats
Filed Jun 10, 2023OH
Driver seat rocks like a rocking chair. Cannot be repaired without replacing rails and seat.
Air Bags
Filed Nov 1, 2022FL
The contact's husband owned a 2002, 2009 and 2012 Honda CR-V. The contact received unknown recall notifications and post cards, and she would like to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
Visibility
Filed Aug 25, 2022178,000 milesNY
The contact owns a 2002 Honda CR-V. The contact stated that when his wife opened the driver’s side door, the driver’s side power window master switch began to release a white smoke. The contact stated that eventually the smoke dissipated. Prior to the failure, the front passenger’s side window was rolled down and could not be rolled up after the failure. The contact initially called the manufacturer and was informed that his vehicle was not included in NHTSA Campaign Number: 20V768000 (Visibility, Electrical System) which he linked to the failure. The contact then took the vehicle to the dealer where they replaced the power window master switch; however, the repair did not correct the failure. The contact was then given an estimate to diagnose the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 178,000.
Unknown or Other
Filed Aug 19, 2022PA
Shaking at different speeds wheels feel like they are going to fly off crv. Torque converter shuttering cause tires to shake uncontrollable. Torque converter shakes so bad causes other problems with crv. This major safety issue been for years with Honda. Honda knows it. They just passing time. Then to fix it solve the problem for hundreds even thousands of people There transmission is flawed because their so many on the road they won't recall a transmission because the money. They scammed people . Even if you put new transmission or torque converter you end up with the same problem because it's poorly made. No one should have to drive a vehicle that shakes and makes the wheels feel like they going to fall off. If you don't find that major safety issue then this department isn't doing it's job.. stop letting these car mandatories get away with bad vehicles.
Air BagsFire
Filed Jul 7, 2022230,000 milesGA
The contact owned a 2002 Honda CR-V. The contact had received a recall notice for NHTSA Campaign Number: 19V501000 (Air Bags) and had the passenger air bag serviced under the recall at the dealer. On July 4, 2022, the contact heard a loud boom which she assumed was a firework; however, her neighbor informed her that her vehicle had caught fire. The fire department was called and the fire was extinguished. A fire report was filed; no injuries were reported and no property was damaged. A fire technician was sent to her home to investigate the fire; his investigation led him to believe that the passenger air bag had caught fire which caused the failure. The technician suggested the contact call an engineer to officially determine the cause of the fire. The manufacturer was notified of the failure and a case was filed. The dealer was also notified of the failure and they informed her that an investigation would be performed. The vehicle was destroyed by the fire. The failure mileage was approximately 230,000.
Electrical System
Filed Mar 16, 2022TN
Door locks. Doors won't lock or unlock while inside or outside of vehicle
Electrical System
Filed May 12, 2021192,000 milesCA
THERE ARE THREE NHTSA RECALLS FOR 2002 HONDA CRV - 12V486000, 20V76800 AND 03V422000. HONDA SAYS MY VIN IS NOT INCLUDED IN THESE RECALLS, BUT I HAVING ALL THESE ISSUES. I'VE CALLED HONDA AND SPOKEN TO A CSR, AND I'M AT THE DEALERS RIGHT NOW. THEY WON'T HONOR THESE RECALLS, AND ARE CHARGING ME FOR DIAGNOSTICS.
Electrical System
Filed May 4, 2021194,000 milesOR
I WAS OPERATING THE VEHICLE AS NORMAL. PARKED IN A PARKING SPOT WAITING FOR MY PARTNER WITH THE VEHICLE TURNED OFF. WHILE LEAVING I TURNED THE VEHICLE ON AND WHEN I WENT TO ROLL DOWN THE RIGHT REAR WINDOW USING THE DRIVERS PWMS THE WINDOW WOULD NOT MOVE AND THE SWITCH BEGAN TO SMOKE. I CUT THE POWER AND REMOVED THE FUSES FOR THE POWER WINDOW CIRCUIT TO PREVENT FURTHER DAMAGE. DID NOT TAKE ANY PHOTOS OF THE SMOKE. THERE IS A RECALL FOR THE PWMS CATCHING FIRE IN 2002-2006 HONDA CR-VS, WHEN I CONTACTED THE LOCAL DEALERSHIP ABOUT THE PROBLEM THEY REFUSED WARRANTY SERVICE.
Air Bags
Filed Mar 26, 2021NE
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THERE WERE THREE OPEN RECALLS ASSOCIATED WITH THE VIN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V370000 (AIR BAGS). THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO BE DIAGNOSED. THE CONTACT STATED THAT THERE WAS NO LOCAL HONDA DEALER NEARBY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE ISSUE AND REFERRED THE CONTACT TO A SERVICE COMPANY IN PUERTO RICO. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Air Bags
Filed Feb 6, 2021CA
AIR BAG DON'T WORK
Electrical SystemFire
Filed Oct 21, 2020116,137 milesCA
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, A GRAYISH-WHITE SMOKE BEGAN TO EMIT FROM UNDERNEATH THE ENGINE WITHOUT WARNING. AS THE VEHICLE BEGAN TO SMOKE, THE CONTACT LOST COMPLETE POWER STEERING ALSO WITHOUT WARNING. WITH EXCESSIVE FORCE, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE INTO AN INDEPENDENT MECHANIC AS THE CONTACT HEARD A LOUD BOOMING SOUND EMIT FROM THE VEHICLE. THE INDEPENDENT MECHANIC DISCOVERED THAT THE SERPENTINE BELT HAD SNAPPED IN HALF WHICH THE MECHANIC LINKED TO HIS DEFECTIVE AIR CONDITIONER COMPRESSOR. THE CONTACT INITIALLY EMAILED HONDA CUSTOMER SERVICE ABOUT THE DEFECT AND A REPRESENTATIVE CALLED HIM BACK TO INFORM HIM THAT A LETTER IN REGARDS TO THE FAILURE WOULD BE SENT TO HIM. THE CONTACT HAD YET TO RECEIVE THE LETTER. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 116,137. *LN*DT *TR CONSUMER STATED AC WAS REPAIRED BY THE PREVIOUS OWNER IN 2007 WITH 56K MILES. NOT EVEN A YEAR LATER A CLASS ACTION LAWSUIT WAS FILED.*JB
Air Bags
Filed Sep 12, 2020CA
AIR BAG LIGHT CAME ON AND WHEN I RAN MY "VIN" NUMBER ON YOUR WEBSITE, I FOUND OUT THERE WAS A RECALL FOR THIS. NEXT I TOOK MY CR-V INTO NORM REEVES HONDA IN IRVINE, CA. ON 12/9/2019 FOR MY 10:30 AM APPOINTMENT. AFTER THE PASSENGER SIDE AIRBAG IINFLATOR RECALL PROBLEM WAS RESOLVED, I PICKED MY CR-V UP AND WENT HOME. MY CR-V HAD (115,230) MILES ON IT AT THAT POINT. MY NEXT AIR BAG PROBLEM OCCURRED ON 8/18/2020 WHEN MY CR-V HAD (116,359) MILES ON IT. NOW I HAD THE "SIDE AIR BAG OFF" LIGHT COME ON. IT WOULD COME ON AND THEN GO AWAY AND THEN COME BACK ON AGAIN EVENTUALLY. AT THAT POINT, I CALLED UP NORM REEVES HONDA IN IRVINE AGAIN TO SCHEDULE AN APPOINTMENT TO HAVE THIS CHECKED OUT. ON 8/25/2020 AT (116,418) MILES, I DROPPED OFF MY CR-V FOR MY 10:30 AM APPOINTMENT. I HAD AN INKLING THAT THIS NEW AIR BAG LIGHT COMING ON MIGHT HAVE HAD SOMETHING TO DO WITH THE ORIGINAL AIR BAG RECALL THAT WAS TAKEN CARE OF. AFTER THE CAR HAD BEEN CHECKED OUT, I WAS TOLD THAT ALL THE "DTC'S" WERE PULLED AND THAT THE "SIDE AIR BAG OFF LIGHT" HAD NOTHING TO DO WITH THE ORIGINAL AIR BAG RECALL THEY TOOK CARE OF. ON MY WAY HOME, I NOTICED A NEW LIGHT HAD COME ON NOW, THE (SRS) LIGHT. IT WAS THEN THAT I IMMEDIATELY TURNED AROUND AND WENT BACK TO NORM REEVES TO INFORM THEM OF THIS.THE SERVICE ADVISOR TOLD ME THAT THEY HAD NOTHING TO DO WITH THIS LIGHT COMING ON AND THAT SOONER OR LATER IT WOULD HAVE COME ON, SOMEWHERE DOWN THE ROAD IN THE FUTURE. I QUESTIONED THIS AND FRANKLY HAD A DIFFICULT TIME BELIEVIN
Electrical System
Filed Oct 22, 2019135,000 milesVA
SMOKE STARTED ARISING FROM THE STEERING COLUMN WHILE DRIVING ON A CITY STREET DURING THE DAYTIME. DRIVER WAS NOT USING LIGHTS AT THE TIME AND WAS USING NORMAL OCCASIONAL TURN SIGNALS FOR A URBAN METROPOLITAN AREA. THE TURN SIGNAL WAS EVALUATED AND SHOWED MELTING OF THE TURN SIGNAL SWITCH AND THE TERMINAL HARNESS. THIS IS SIMILAR TO WHAT IS DESCRIBED IN NHTSA 12V-136 OR 12V-486. HONDA AMERICA AND HONDA DEALERSHIPS SAID THE 2002 HONDA CR-V WAS NOT INCLUDED, BECAUSE VIN WAS NOT INCLUDED IN THE RECALL. HOWEVER, THE MODEL AND YEAR OF THE CAR WERE INCLUDED AND HAVING THE SAME PROBLEMS DESCRIBED AS PREVIOUSLY MENTIONED RECALLS.
Air Bags
Filed Sep 12, 201961,000 milesAK
TAKATA RECALL I RECEIVED A RECALL NOTICE X5C FOR MY 2002 HONDA CR-V BUT HONDA HAS STATED IN 2 DIFFERENT PHONE CALLS THAT THEY DO NOT HAVE THE RESOURCES TO FIX MY CAR AT THIS TIME. DURING BOTH PHONE CALLS, THE HONDA REPRESENTATIVES TOLD ME NOT TO HAVE ANYONE RIDE IN THE PASSENGER FRONT SEAT. THE NHTSA WEBSITE LISTS THE 2002 CR-V AS ONE OF THE CARS THAT SHOULD NOT BE DRIVEN EXCEPT TO THE DEALER FOR REPAIR. MY DEALER, MENDENHALL AUTO IN JUNEAU, AK, HAS ADVISED ME THAT MY CR-V IS PART OF PHASE 5 AND THAT HONDA WILL NOT AUTHORIZE REPAIR OF MY VEHICLE AT THIS TIME. BASED ON THE INFORMATION FROM NHTSA AND HONDA, MY CAR IS NOT SAFE TO DRIVE BUT NEITHER HONDA NOR THE AUTHORIZED DEALER IS WILLING TO REPAIR IT. MENDENHALL AUTO STATED IT WILL PROBABLY BE NEXT SUMMER BEFORE REPAIR WILL BE AUTHORIZED. HONDA REFUSED TO GIVE ME A TIMELINE ESTIMATE FOR REPAIR, JUST REPEATEDLY STATING THEY WOULD CALL ME WHEN MORE INFORMATION IS AVAILABLE. THIS IS UNACCEPTABLE AND POTENTIALLY LIFE-THREATENING.
Seats
Filed Aug 28, 2019VA
A STATE SAFETY INSPECTOR ADVISED THAT THE DRIVER'S SIDE SEAT IS COMING LOOSE AND COULD COMPLETELY BREAK LOOSE IN AN ACCIDENT. HE SAID IF IT GETS ANY LOOSER IT WILL NOT PASS A SAFETY INSPECTION (VIRGINIA). I HAVE OWNED CARS FOR OVER FORTY YEARS AND HAVE NEVER HEARD OF A CAR SEAT THAT WASN'T SECURED TO THE BODY OF THE CAR FOR THE LIFE OF THE CAR. THIS SPECIFIC DEFECT, RELATING TO HONDA CRV'S IS BROADLY REPORTED ON THE INTERNET. SHOULD A CAR SEAT POTENTIALLY BREAKING LOOSE IN AN ACCIDENT NOT BE SUBJECT TO A RECALL?
Electrical SystemFire
Filed Jul 15, 2019254,000 milesPA
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THERE WAS SMOKE AND A STRONG ELECTRICAL BURN ODOR EMITTED FROM THE DRIVER'S DOOR MAIN SWITCHES AREA. THE CONTACT WAS ABLE TO MOVE ONTO THE ROAD SHOULDER. THE CONTACT FOUND THAT THE MASTER ELECTRICAL SYSTEM CAUGHT FIRE. THE CONTACT WAS UNABLE TO CLOSE THE REAR PASSENGER SIDE WINDOW. DRIVER DOOR SWITCH ARCING AND MELTING. THE SWITCH WAS REPLACED AND ONLY ONE WINDOW ISNT WORKING. THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V486000 (ELECTRICAL SYSTEM, VISIBILITY). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 254,000. *BF *TR
Structure › BodyFire
Filed Jul 9, 2019140,000 milesTX
CAR IN DRIVEWAY. NOT DRIVEN FOR 3 DAYS, JUST NOT NEEDED BUT WORKING. DURING DAY, CAR CAUGHT ON FIRE. FIRE INSPECTORS WAS UNABLE TO DETERMINE THE CAUSE DUE TO THE EXTENT OF DAMAGE. THEY BELIEVED IT COULD HAVE BEEN ELECTRICAL. FIRE CONCENTRATED IN DASH AND ENGINE AREA. WINDSHIELD BLEW DURING FIRE. HAVE OWNED THIS CAR SINCE NEW, FOR 17 YEARS. 140,000 MILES.
Unknown or Other
Filed Apr 13, 2019GA
SRS LIGHT ON IN DASHBOARD LIGHTS, WHAT IS THAT FOR AND HOW DO I FIX IT?
Air Bags
Filed Feb 10, 2019NY
NO AIR BAG
Air Bags
Filed Feb 1, 2019TN
"TAKATA INFLATORS" AIRBAG LIGHT SYMBOL KEEPS COMING ON IN DASHBOARD WHILE IN MOTION
Air Bags
Filed Feb 1, 2019TN
"TAKATA INFLATORS" AIRBAG WARNING LIGHT KEEPS COMING ON IN DASHBAORD WHILE DRIVING IN MOTION AT 15MPH SEATBELT WONT CLICK IN POSITION GOOD ALL THE WAY HAVE A HARD TIME BUCKLING THE SEATBELT INTO PLACE TAKE ABOUT 8 HARD TRIES INSTRUMENTAL PANEL LIGHTS WONT LIGHT UP IN DASHBARD AT NIGHT I CANT SEE THE ODOMETER OR SPEEDOMETER READINGS ALL THE LIGHTS ARE OUT AT NIGHT AND BOTH TURNING SIGNALS BLINKS TOGETHER ONLY AT NIGHT WHEN MAKING A TURN
Air Bags
Filed Aug 27, 2018IL
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE DEALER (WEBER FORD, 3465 PROGRESS PKWY, GRANITE CITY, IL 62040, 618-452-5400) CONFIRMED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Unknown or Other
Filed May 23, 2018150,000 milesPA
IGNITION CYLINDER. IF KEY IS REMOVED IT WILL NOT ALLOW YOU TO TURN THE KEY TO START THE CAR WHEN RE-INSERTED. THIS PROBLEM HAS LEFT MY FAMILY STRANDED. THANKFULLY AFTER AN HOUR OF PLAYING WITH THE KEY I WAS ABLE TO GET IT STARTED.. CANNOT REMOVE KEY UNTIL I HAVE THE MONEY TO FIX IT, HENCE NOT BEING ABLE TO LOCK THE DOORS WHICH IS A HUGE SECURITY ISSUE.
Electrical System
Filed May 17, 2018235,000 milesMI
IGNITION LOCKED
Seats
Filed Apr 29, 201896,000 milesCA
THE DRIVERS SEAT IS LOOSE. IT ROCKS BACK AND FORTH WHEN DRIVING AND WHEN STILL. IT IS NOT SOLIDLY INSTALLED AND CAN BE SHAKEN TO THE POINT WHERE IT LOOKS LIKE THE SEAT CAN ACTUALLY DETACH FROM ITS MOUNTING. THIS IS DEFINITELY A DEFECT BECAUSE THERE ARE MANY OTHER PEOPLE WHO ARE EXPERIENCING THESE SAME SYMPTOMS IN THEIR 2002 HONDA CR-VS.
Electrical System
Filed Feb 27, 2018139,000 milesCA
THE PASSENGER SIDE POWER WINDOW SWITCH SMOKED AND STOPPED WORKING. THERE WAS A RECALL FOR THIS AND I WOULD LIKE TO KNOW IF THE REPAIR WOULD BE COVERED. THE PASSENGER WINDOW SIDE IS THE ONLY ONE AFFECTED.
Seats
Filed Feb 21, 2018VA
MY 2002 HONDA CRV'S FRONT DRIVERS SEAT HAS BEEN ROCKING OR MOVING SLIGHTLY AS I DRIVE AROUND. I WENT TO GET MY CRV INSPECTED IN VIRGINIA AS IS REQUIRED EVERY YEAR, BUT WAS REJECTED. HE SAID THE SEAT HAS TO BE FIXED, IT ROCKS. IT SEEMS TO ME IF IT FAILED TO PASS THE VIRGINIA STATE INSPECTION, THEN IT IS A SAFETY HAZARD. I WENT ON THE HONDA OWNERS CLUB FORUM AND SAW THAT OTHER OWNERS HAD THE SAME PROBLEM. I CALLED THE HONDA RECALL CENTER, BUT THERE HAS BEEN NO RECALLS NOR CAMPAIGNS REGARDING LOOSE/ROCKING DRIVER SEATS. IT MUST BE A SAFETY ISSUE IF IT FAILED THE STATE INSPECTION. I'D LIKE FOR HONDA TO FIX MY SEAT SO IT DOES NOT ROCK WITH OUT CHARGE. I HAVE OWNED HONDAS FOR ABOUT 25 YEARS, NOW.
Electrical System
Filed Jan 30, 2018178,000 milesFL
DRIVER'S WINDOW WORKS, BUT PASSENGER AND BACK SEAT WINDOWS WONT WORK. I'M SEEING MANY OTHER PEOPLE WITH HONDAS HAVE THE SAME PROBLEM! ALSO, THE WINDSHIELD WASHER WON'T WORK.
Seat Belts
Filed Jan 5, 201847,000 milesWA
EVER SINCE I HAVE HAD MY CAR THE HEADLIGHTS BURN OUT WITHIN 3-4 MONTHS. CHANGE ONE, THE OTHER GOES OUT. AVERAGING 2000.00 OVER THE LIFETIME OF OWNING MY CAR. THE FRONT DRIVERS SEAT'S BOLT BROKE...THE SERVICE MANAGER SAID IT WAS BC OF WEIGHT...I WEIGH 135# I HAD TO PAY TO HAVE MY SEAT FIXED. NOT MY FAULT!! MY SEAT BELT WILL NOT BUCKLE UNTIL THE 4-5 TRY..IT KEEPS ON BOUNCING OUT OF THE CLICKER.
Air Bags
Filed Dec 27, 2017190,440 milesCA
"TAKATA RECALL" MY HONDA-CRV WAS HIT BEHIND BY A YOUNG LADY IN NOVEMBER 2016. SHE ADMITTED HER FAULT AND HER INSURANCE COMPANY PAID FOR THE REPAIR TO THE GARAGE.THE REAR BUMPER WAS SEVERELY DENTED AND IT CREATED SOME OTHER MECHANICAL PROBLEMS AND THE GARAGE OWNER FIXED THEM.I DO NOT HAVE KNOWLEDGE ABOUT IT. EMPHATICALLY, I SHOULD SAY: # 1. WHEN THIS ACCIDENT TOOK PLACE THE AIR-BAG DID NOT DEPLOY. IT IS A BIG QUESTION ? # 2. THE GARAGE OWNER, DURING THE REPAIR DAYS ASKED ME TO TAKE THE VEHICLE TO ANOTHER GARAGE WHO DID THE 'WHEEL ALIGNMENTS." ONE OF THE PERSONS THERE TOLD ME " THE EXCEL IS NOT GOOD/DEFECTIVE AND NEED TO BE FIXED OR REPLACED... SOMETHING LIKE THAT AS FAR AS I CAN REMEMBER." I SAID THAT I CAN NOT AFFORD TO DO THAT NOW AND I BROUGHT THE VEHICLE BACK.I TOLD ABOUT IT TO MY GARAGE OWNER. HE INSPECTED IT AND SAID " CAN NOT SEE SUCH A THING, BUT WILL SEE LATER." SINCE THEN, I USE THE CAR WITH SUSPICIOUS AND SCARE TO DRIVE FAR AWAY PLACES. NEVER DRIVE ON FREE-WAYS. # 3. I GOT A DASH BOARD WARNING IN SEPTEMBER THIS YEAR. THE GARAGE OWNER SAID THAT ENGINE OIL NEED TO BE CHANGED AND I DID SO ON 09.26.2017. BUT STILL THE LIGHT IS ON ? I THINK IT SAYS " MAINTENANCE REQUIRED." WHY IS THE LIGHT IS ON EVEN AFTER OIL CHANGE IS DONE ? I DO NOT DRIVE THE VEHICLE EVERYDAY AS I CAN NOT AFFORD GAS MONEY. WE ARE STATE BENEFICIARIES AND THE STATE HAS CATEGORIZED US AS LOW INCOME FAMILY. MYSELF AND THREE FAMILY MEMBERS MOST OF THE TIME TRAVEL BY BUS. THEREFORE, I CAN NOT AFFORD TO PAY
Electrical System
Filed Dec 13, 2017125,000 milesCA
DRIVERS SIDE SEAT BELT WILL NOT ALWAYS CLICK INTO LOCK. DRIVERS SIDE SEAT IS VERY LOOSE. MALFUNCTION LIGHT WILL NOT TURN OFF.
Air Bags
Filed Nov 30, 2017NJ
TAKATA RECALL REIMBURSEMENT
Air Bags
Filed Nov 2, 2017MA
I RECEIVED IN THE MAIL A NOTICE FOR VEHICLES WITH TAMARA AIRBAGS FROM TK HOLDINGS INC, CONCERNING THE AIRBAGS IN THE ABOVE MENTIONED VEHICLE. I AM CONCERNED ABOUT THE ENDANGERMENT THIS MAY PRESENT. PLEASE ADVISE ME ON WHAT STEPS I NEED TO TAKE TO CORRECT THIS PROBLEM.
Air BagsCrash1 injured
Filed Oct 17, 2017167,000 milesGA
I HAD BEEN DRIVING FOR APPROXIMATELY 30 MINUTES. AS I DROVE ALONG I-575 - A 4-LANE HIGHWAY - I NOTICED A KIND OF POWER SURGE FROM MY ENGINE. MY SPEEDOMETER REGISTERED 80 MPH! I APPLIED THE BRAKES BUT WAS UNABLE TO SLOW THE CAR MORE THAN 20-30 MPH, AND THEN IT STARTED TO CREEP BACK UP. I EXITED AT THAT POINT, KNOWING I NEEDED HELP. I WAS STILL GOING MUCH TOO FAST. I LOOKED FOR A SERVICE STATION AND NOT ONLY WAS THERE NONE, WITHIN SECONDS I WAS FACED WITH A RED LIGHT WITH 4 LANES OF CROSS TRAFFIC (GEORGE BUSBY PARKWAY) - I COULDN'T STOP THE CAR! SO I TOOK IT OFF THE ROAD IN A CONTROLLED CRASH, GOING OVER THE CURB, 6 OR SO FEET OF GRASS, A HUGE HEDGE, AND CRASHED INTO A VERY TALL, MATURE CRAPE MYRTLE. THANK GOD THE CAR FINALLY STOPPED. I WAS FORTUNATE THE CRAPE MYRTLE CONSISTED OF MULTIPLE TRUNKS RATHER THAN BEING AN OAK OR SIMILAR. THE CRAPE MYRTLE MANAGED TO DISSIPATE THE IMPACT OF MY CAR AND I ONLY SUSTAINED A BROKEN WRIST. THE AIR BAG DID NOT DEPLOY. MY INSURANCE COMPANY IS CHARGING ME WITH DRIVING OUT OF CONTROL!!!!
Air BagsCrash
Filed Oct 1, 2017133,000 milesWV
I WAS INVOLVED IN AN INCIDENT WHERE A VEHICLE PULLED OUT IN FRONT OF ME AND I HIT THEM. THE DAMAGE TO DRIVER SIDE FRONT END DAMAGE IS SUCH THAT I AM UNABLE TO OPEN THE DRIVERS DOOR OR DRIVE THE VEHICLE SAFELY WITHOUT REPAIR. I DO NOT UNDERSTAND WHY THE AIRBAG SYSTEM FAILED TO DEPLOY. I DID TAKE MY VEHICLE IN FOR THE SAFETY RECALL AIRBAG REPLACEMENTS WHEN NOTIFIED.
Seats
Filed Aug 28, 2017100 milesOR
DRIVER SEAT BUSHING, SEAT ROCKS SINCE NEW, WITH IN FIRST MONTH OF OWNING DEALER NOTIFIED, THEY SAID THE ROCKING WAS NORMAL. FOUND NHTSA CMOAIN #02V251000, I WAS NEVER NOTIFIED.
Exterior Lighting
Filed Jul 12, 2017107,732 milesMO
WE RESPONDED TO A SAFETY RECALL ON OUR 2002 HONDA CRV IN 2013 TO REPLACE THE COMBINATION LIGHT SWITCH WHICH MIGHT CAUSE A FIRE OR THE LIGHTS TO GO OUT UNEXPECTEDLY. REPAIRS WERE COMPLETED 30 OCT 2013. IN MARCH 2017 THE ISSUES IDENTIFIED IN THE RECALL WERE EXACTLY WHAT HAPPENED. THE SWITCH STARTED SMOKING AND THE LIGHTS WENT OUT. I NOTIFIED THE CLOSEST DEALERSHIP TO SCHEDULE THE REPAIRS FOR THE ITEMS TO BE REPLACED. THE DEALER TOLD ME THAT YES THIS IS THE ITEM COVERED BY THE RECALL BUT WOULD NOT BE COVERED AND I WOULD HAVE TO PAY. THIS MADE NO SENSE TO ME BUT AS I HAD TO DRIVE 80 MILES TO RETURN HOME I WENT AHEAD AND PAID. I CONTACTED HONDA AND EXPLAINED THE PROBLEM. THEY RESPONDED THAT THE PARTS THEY HAD PREVIOUSLY INSTALLED WERE NOW OUT OF WARRANTY AND THEY WOULD NOT COVER THE COSTS. IT SEEMS THAT EVEN IF REPLACEMENT PARTS ARE USED AND THE SAFETY ISSUE STILL HAPPENS AS IDENTIFIED IN THE SAFETY RECALL, THEY SHOULD COVER THE REPAIR COSTS. THEY FELT OTHERWISE.
Vehicle Speed Control
Filed Jul 11, 2017127,000 milesPA
WHILE PASSING ANOTHER VEHICLE DRIVING UNDER THE SPEED LIMIT (25 MPH IN A 45 MPH ZONE). I ACCELERATED TO PASS, MY CAR BEGAN TO SPEED FASTER AND FASTER WITHOUT ME BEING ABLE TO CONTROL OR STOP THE VEHICLE. BOTH FEET WERE SLAMMED ON THE BRAKE PEDAL BUT WE REACHED 70MPH, BUT I COULDN'T STOP THE CAR. I PULLED THE EMERGENCY BRAKE AND YET THE CAR CONTINUED. WE RODE ON BOTH THE BRAKE PEDAL AND EMERGENCY BRAKE FOR AT LEAST A MILE. IT ONLY SLOWED DOWN A LITTLE, BUT I WAS ABLE TO DRIVE ON THE SHOULDER AND LUCKILY DIDN'T COME TO ANY STOP SIGNS OR TRAFFIC LIGHTS. I WAS FINALLY ABLE TO STOP MY VEHICLE N FRONT OF A RESTAURANT BY TURNING THE IGNITION OFF, WHILE STILL MOVING. WITH THE CAR FINALLY STOPPED, I PUT THE CAR IN PARK AND IMMEDIATELY CHECKED TO MAKE SURE THERE WAS NOTHING OBSTRUCTING THE PEDAL CAUSING IT TO ACCELERATE. THERE WAS NOTHING. NOTHING APPEARED OBVIOUSLY WRONG UNDER THE HOOD, EXCEPT A STRONG BURNING SMELL FROM THE BRAKES. I TURNED THE IGNITION ON WHILE IN PARK AND THE SPEEDOMETER WENT TO 140 MPH, THE RPMS RED LINED (WITHOUT PUSHING THE BREAK OR GAS PEDAL). I TURNED THE CAR OFF IMMEDIATELY. WE THEN PUT THE CAR IN NEUTRAL AND ROLLED IT INTO THE RESTAURANTS PARKING LOT. I CALLED AAA TO HAVE A TOW TRUCK BRING THE VEHICLE TO A LOCAL MECHANIC. LUCKILY, I WAS ABLE TO STOP THE VEHICLE BEFORE ANY PERSON WAS INJURED, KILLED OR DAMAGED PROPERTY. THE MECHANIC CONTACTED ME AND RECOMMENDED THAT HE NOT TOUCH IT AND TO HAVE HONDA PICK IT UP AND TAKE IT BACK TO THE DEALERSHIP FOR THEIR MECH
Air BagsCrash1 injured
Filed Jun 12, 2017200,000 milesMO
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED WHILE AT A RED LIGHT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SHOULDER, NECK, AND LOW BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS LATER TAKEN TO PAUL PAINT AND BODY SHOP IN HIGH RIDGE, MO, WHERE THE VEHICLE WAS BEING REPAIRED FOR THE CRASH DAMAGE. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL POSITION LOCK FAILED TO ADJUST AND REMAIN SECURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V370000 AND 15V320000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Suspension
Filed May 20, 2017OH
ONE STABILIZER LINK IS BROKEN WHILE THE OTHER IS LOOSE.
Air BagsCrash3 injured
Filed Mar 22, 2017188,000 milesFL
TL* THE CONTACT OWNED A 2002 HONDA CR-V. WHILE DRIVING 35 MPH, ANOTHER VEHICLE RAN THE STOP SIGN AND WAS T-BONED BY THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE SEAT BELT PRETENSIONER FAILED AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT'S WIFE SUSTAINED A BROKEN KNEE CAP AND UPPER TORSO INJURIES. THE REAR PASSENGER SUSTAINED BACK INJURIES AND THE DRIVER SUSTAINED BACK AND TORSO INJURIES. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR A RECALL IN 2010. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE RECALL SPECIFICS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 188,000. UPDATED 05/17/17*LJ UPDATED 08/07/2017*JS
Seats
Filed Mar 6, 2017200,000 milesMI
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S SEAT BECAME UNSTABLE AND ROCKED BACK AND FORTH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Service BrakesCrash1 injured
Filed Feb 23, 2017150,000 milesMD
TL* THE CONTACT OWNED A 2002 HONDA CR-V. WHILE DRIVING APPROXIMATELY 20 MPH, THE DRIVER DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. HOWEVER, THE CONTACT'S VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO THE REAR OF A SECOND VEHICLE. WITH THE MOTOR STILL RUNNING AND THE BRAKE PEDAL DEPRESSED, THE CONTACT'S VEHICLE ACCELERATED AND CRASHED INTO THE VEHICLE A SECOND TIME. WHILE ATTEMPTING TO MOVE THE VEHICLE, A SERVICE WORKER EXPERIENCED THE SAME FAILURE. THE VEHICLE WAS DESTROYED AND TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DRIVER SUSTAINED AN INJURED LEFT ARM AND EYE IRRITATION, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000. ...UPDATED 05/17/17 *BF THE CONSUMER STATED DUE TO NO CODES SHOWING UP AFTER THE FAILURE; THE FAILURE IS NEVER INVESTIGATED. UPDATED 10/18/2017*JS
Fuel/Propulsion System
Filed Feb 21, 2017132,973 milesOH
THE COATED FUEL LINE UP NEAR THE FUEL TANK RUSTED FROM INSIDE OUT YET THE REST OF THE FUEL LINE ESPECIALLY THE PART EXPOSED TO THE ROAD DEBRIS AND SALT WAS PRISTINE CONDITION. THE FUEL BEGAN SPILLING WHILE DRIVING AND WE NOTICED IT WHEN WE WENT TO PARK THE CAR IN THE DRIVEWAY - LOSING ~ 1 L/MIN..
Air BagsCrash1 injured
Filed Feb 12, 2017142,000 milesTX
MY CAR WAS TOTALED BUT NONE OF THE AIRBAGS DEPLOYED. WITH SUCH A HUGE DAMAGE WHICH HAPPENED ON A HIGHWAY AT HIGH SPEED WITH TWO FLIPS AND HIT A TREE BEFORE IT CAME TO AN UPSIDE DOWN STATIONARY POSITION, THE AIR BAGS SHOULD HAVE DEPLOYED AS A SAFETY FEATURE BUT NONE OF THEM DID. THE PHOTOS OF THE WRECKED CAR WERE ATTACHED.
Complaints 1-50 of 515, newest first, reproduced as filed.
It is not among the CR-V years to avoid. Owners filed 515 complaints, against about 436 for a typical CR-V year. The most common complaint is about the airbags (26%).
What is the most common problem with the 2002 Honda CR-V?
The airbags: 135 of the 515 complaints (26%) are about it. Owners most often say it shows an airbag warning light (21%), sets off warning lights on the dash (19%) and did not deploy its airbags in a crash (15%). The typical report comes at 108,000 miles.
How many recalls does the 2002 Honda CR-V have?
16 safety recalls on file with NHTSA, the most recent filed Dec 10, 2020. The largest, 15V320000, covered 6,281,043 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2002 Honda CR-V problems start?
Half of the complaints that record an odometer reading came in before 91,000 miles. For the airbags the midpoint is 108,000 miles.
Has NHTSA investigated the 2002 Honda CR-V?
Yes, 8 times. The latest, EA21002 ("Desiccated Air Bag Inflator Rupture"), was opened Sep 17, 2021 and is still open. 2 investigations are open.
Are there service bulletins for the 2002 Honda CR-V?
The manufacturer filed 256 technical service bulletins and other notices for it with NHTSA, most of them about the airbags (76), the electrical system (36) and the transmission (26). They include a warranty extension, A20-009, filed Mar 10, 2020. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 10, 2020. Source: NHTSA Office of Defects Investigation.