Page 11 of 11 · complaints 501–515 of 515

2002 Honda CR-V complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Suspension
Filed Sep 3, 2002TX

FROM THE TIME I BOUGHT MY CRV I NOTICE THAT THE STEERING WHEEL PULL TO THE RIGHT AT ALL TIME. I SEND IT BACK 3 TIMES AT THE HONDA DEALER AND THEY CHECK THE ALIGNMENT AND IT IS PERFECT, THEY SWITCHES THE TIRES AND IT STILL THE SAME, THEY TOLD ME THAT IT IS NATURAL TO ALL CRV DUE TO THE TORK DRIVE SYSTEM DESIGN. THE LAST TIME I SEND IT BACK TO MY DEALER HE DRIVES IT AND TOLD ME THAT THERE IS NOTHING WRONG WITH MY CAR. I TOOK A VIDEO WITH ME AND SHOW IT MANY TIME TO THE MANAGER OF HONDA, THE CRV PULL TO THE RIGHT AND THE MANAGER TOLD ME THAT I AM NOT THE ONLY ONE WHO COMPLAIN ABOUT IT. I COULD NOT TRUST TO DRIVE THIS DANGEROUS CAR WITH MY 9 MONTH OLD SON. *AK

Vehicle Speed Control
Filed Aug 28, 2002KY

ENGINE SURGES WHILE DRIVING, AND THEN DIIES. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Aug 26, 2002MA

WHILE DRIVING, FUEL PUMP WAS DISLODGED AND CAME IN CONTACT WITH TURNING AXLE. COULD HAVE RESULTED IN A FUEL LEAK AND VEHICLE FIRE. CONTACTED DEALERSHIP.*AKTHE BRACKET NEARLY CUT THROUGH THE PLASTIC FUEL CANISTER. LIGHT CONTACT WITH SAND WHILE DRIVING VEHICLE ON THE BEACH DISPLACED THE FUEL PUMP ASSEMBLY REAR WARD INTO THE REAR AXLE. *JG

Air Bags
Filed Aug 1, 2002FL

SRS SYSTEM LIGHT CAME ON AND STAYED ON.THIS INDICATES IF VEHICLE IS IN A CRASH, AIR BAGS WILL BE INOPERATIVE. DEALER CONTACTED. CANNOT FIX PROBLEM.*AK

Electrical System › Ignition › Module
Filed Jul 31, 2002TN

CAR SKIPS AND HESITATES WHEN ACCELERATING BETWEEN 35 & 50 MPH. HAS CAUSED 3 NEAR ACCIDENTS MAINLY DUE TO BEING STARTLED. VEHICLE IS UNRELIABLE AND UNSAFE. HONDA HAS REPLACED COMPUTER AND OXYGEN SENSOR WITHOUT IMPROVING THE POOR PERFORMANCE. HONDA NOW TAKES THE OFFICIAL POSITION OF "THIS IS A CHARACTERISTIC OF THIS MODEL". I HAVE ASKED THAT THEY TAKE ME OUT OF THE VEHICLE AND HONDA HAS REFUSED.

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 8, 2002DE

MY CAR STALLED IN THE MIDDLE OF THE ROAD. I COULDN'T START IT AND HAD TO TOWED IT DOWN TO DEALER. I WAS LUCKY THAT IT DID NOT HAPPENED IN THE HIGHWAY. I CAN NOT IMAGINE WHAT WILL BE HAPPEN IF IT STALLS AGAIN IT THE MIDDLE OF THE HIGH WHERE EVERY ONE DRIVES SO CLOSE AND HIGH SPEED. I DRIVE ABOUT 150 MILES EVERY WORKDAY FOR MY JOB AND MOSTLY IN THE HIGH WAY. I ALSO TRAVEL AT NIGHT. I AM WORRIED ABOUT MY LIFE AND LIFE OF MY FAMILY MEMBER. AND I BELIEF THAT IT IS A SAFETY ISSUE .I TRIED TO TALK TO THE COMPANEY AND ALSO WROTE THEM A LETTER BUT IT SEEMS THERY ARE NOT GIVING IT ANY SERIOUS CONSIDERATION FOR OBVIOUS ECONOMIC REASON. I HOPE YOU COULD HELP ME. THE DEALER COULD NOT FIND ANYTHING TO REPAIR WHICH MAKES IT MORE DIFFICULT BECAUSE WHATEVER IS THE REASON MAY BE IT IS STILL THERE.*AK

Service Brakes, Hydraulic › Foundation Components › Disc
Filed Jul 5, 2002GA

PROBLEM STARTED APPROX 7500 MILES. I WAS GETTING LOUD POPPING NOISES FROM FRONT AND REAR BRAKES. OCCURRED WHEN BACKING UP / MOVING FORWARD ( CHANGING DIRECTIONS WHILE APPLYING BRAKES.) EVERY DAY GOT WORSE, YOU COULD HEAR NOISE FROM A DISTANCE OF +100'. HONDA HAS A BULLETIN ON THIS PROBLEM, HOWEVER, THEY ARE DOWN PLAYING IT. THEY STATE IT IS A 'CLICKING NOISE'. IT IS NOT A 'CLICKING NOISE', I HAVE A LOUD POPPING, METAL TO METAL NOISE. TOOK TO DEALER SEVERAL TIMES. DEALER DETERMINED IT WAS 'DEFECTIVE BRAKE PADS' AND MY CR-V NOISE WAS LOUDER THAN MOST. DEALER REPLACED BRAKE PADS (DEALER WORK ORDER INV#W70499) YOU COULD SEE WHERE THE METAL TIPS OF THE PADS WERE BANGING BACK AND FORTH AGAINST THE CALIPER BRACKETS. I MET WITH AMERICAN HONDA JUL 02 2002. IN SO MANY WORDS HE SAID HONDA IS STILL LOOKING INTO THE MATTER, SINCE THE 2002 MODEL IS TOTALLY NEW, IT COULD BE THAT THE BRAKE PADS ARE TOO SMALL OR THE CALIPERS TOO BIG, SOMETHING IS DEFINITELY WRONG. AMERICAN HONDA REP. SAID THEY ARE VERY CONCERNED ABOUT THIS MATTER, BUT AT THIS TIME, REPLACING THE BRAKE PADS ARE THE ONLY THING THEY CAN THINK OF TO DO, HOPING THAT THE REPLACEMENT PADS ARE A FRACTION LARGER THAN THE ORIGINAL PADS. THE DEALER, AMERICAN HONDA AND I DO NOT KNOW IF THE PROBLEM HAS BEEN SOLVED. IT IS A NOISE NOT DETECTED WHEN THE VEHICLE IS FIRST PURCHASED, IT OCCURS WHEN YOU GET SOME MILEAGE ON THE BRAKE PADS. PLEASE ADVISE MORE INFORMATION AND CHECK INTO THIS DEFECT BEFORE THERE IS A SERIOUS PROBLEM. *AK

Suspension › Front
Filed Jun 5, 2002GA

CREAKING/POPPING NOISE WHEN TURNING INTO PARKING AREA, DRIVEWAY,BACKING IN/OUT, OCCURS AT LOW SPEEDS - TOOK TO DEALER - THEY HEARD NOISE, HOWEVER, COULD NOT FIND A SOLUTION TO CORRECT THE PROBLEM - WITH OUR DESCRIPTION, AN INDEPENDENT ASE MECHANIC SAID COULD BE BROKEN BUSHING, METAL TO METAL. HE ALSO SAID EVEN IF YOU SPRAYED WITH SILICONE, IT WOULD NOT DO ANY GOOD.*AK

Electrical System › Wiring
Filed May 22, 2002WI

DEALER WAS UNABLE TO HOOK UP WIRING HARNESS ON TOW BAR THAT GOES UP TO THE MOTOR HOME. CONSUMER FEELS IT'S UNSAFE TO DRIVE WITHOUT TAIL LIGHTS ON TOW BAR. ALSO, IF A VEHICLE WEIGHS OVER 1000 POUNDS, IN SOME STATES, ITEM THAT IS BEING TOWED MUST HAVE BRAKES. BRAKES WERE NOT AVAILBLE AT TIME OF PURCHASE. *AK THIS VEHICLE WAS PURCHSED WITH A CONTRACT AGREEMENT TO BE ABLE TO TOW BEHIND A MOTORHOME. THE DEALER WAS UNABLE TO COMPLETE THE AGREEMENT. CONSUMER WAS INFORMED BY THE DEALER THAT THE REAR LIGHTS WERE NOT WORKING AS REQUIRED AND THE BRAKING SYSTEM WAS NOT WIRED. THE WIRE SYSTEM IS REQUIRED TO ACTIVATE WHEN THE TOW VEHICLE BRAKES. THE MANAGER TOLD CONSUMER THAT HONDA WOULD NOT SPEND ANY MORE TIME OR MONEY ON A PROPER INSTALLATION. *JG1

Electrical System › Ignition › Module
Filed May 13, 2002GA

WHILE DRIVING, ENGINE WILL START TO SHAKE AND THEN WHEN TRYING TO REACCELERATE VEHICLE HAS DIFFICULTY IN MOVING. CONTACTED DEALER WHO NOTED THAT THERE WAS SOMETHING WRONG WITH COMPUTER IN VEHICLE.*AK *YH

Tires
Filed Apr 29, 2002IL

TIRE BLEWOUT WHILE GOING 70 MPH.*AK CAUSED BY ROAD DEBRIS NOT EQUIPMENT FAILURE. *TT

Latches/Locks/Linkages › Hood › Latch1 injured
Filed Apr 21, 2002TX

WHILE I WAS DRIVING MY HONDA CR-V ON THE HIGHWAY WITH 65 MILE/HR, THE HOOD WAS POPED UP SUDDENDLY WITHOUT ANY WARNING. THE HOOD EVEN FLIPPED OVER ENTIRELY AND HIT THE WINDSHIELD. THE HOOD SMASHED INO WINDSHIELD SO PWERFULLY, THE WINDSHIELD WAS TOTALLY DAMAGED. BESIDES, THE WHOLE WINDOW VIEW WAS BLOCKED OUT ENTIRELY BY HOOD, CAR WAS LOST CONTROL ON HIGHWAY WITH 65 MILE/HR FOR A FEW SECONDS.*AK

Latches/Locks/Linkages › Hood › Latch1 injured
Filed Apr 21, 2002TX

WHILE I WAS DRIVING MY 2002 HONDA CRV ON THE HIGHWAY ABOUT 65 MILE/HR, THE HOOD WAS POPPED UP SUDDENLY WITHOUT ANY WARNING SIGN. THE HOOD EVEN FLIPPED OVER MORE THAN 90 DEGREES AND HIT THE WINDSHIELD. THE HOOD SMASHED INTO WINDSHIELD SO POWERFULLY, THE WINDSHIELD WAS TOTALLY DAMAGED. THE IMPACT WAS SO STRONG, ALL ITEMS INSIDE THE CAR WAS FLYING FREELY INSIDE THE CAR, SUCH AS SUNGLASSES, GARAGE GARAGE DOOR OPENER, PARKING DECAL. MY EYE WAS HIT BY GARAGE DOOR OPENER, I LOST MY LEFT EYES VISION TEMPORARY. THE WORST PART IS THE WHOLE FRONT WINDOW VIEW WAS BLOCKED OUT ENTIRELY BY THE HOOD. MY CAR LOST CONTROL ON HIGHWAY WITH 65 MILES SPEED FOR A FEW SECONDS, IT WAS THE MOST SCARY MOMENT IN MY WHOLE LIFE. I WAS VERY LUCKY TO GET THE CAR UNDER CONTROL. IT IS EITHER THE DEFECT PART OR INFERIOR DESIGN TO CAUSE THE HOOD TO HIT WINDSHIELD. THIS PROBLEM SHOULDNT HAPPEN AND IT IS VERY DANGEROUS AND FATAL, I HOPE YOUR OFFICE CAN TAKE ACTION ASAP TO AVOID ANY DEATH DUE TO THIS PROBLEM.*AK

Air Bags
Filed Mar 26, 2002CA

THE SRS LIGHT WILL COMES ON AND STAYS ON WHILE THE CONSUMER IS DRIVING, THE DEALER WAS CONTACTED AND NOTED THAT THERE COULD BE A PROBLEM WITH THE SEAT BELTS IN THE VEHICLE. NLM

Power Train › Automatic Transmission
Filed Jan 23, 2002MA

TWICE IN THE FIRST 6 WEEKS I HAVE REACHED FOR THE RADIO CONTROLS AND HAVE ACCIDENTLY GOTTEN THE SLEEVE OF MY COAT CAUGHT ON THE GEAR SHIFTER CAUSING ME TO SHIFT INTO NEUTRAL FROM DRIVE. MY CONCERN IS IF THIS COULD FURTHER AND PUT THE VEHICLE INTO REVERSE. THIS COULD CAUSE AND ACCIDENT WITH INJURIES AS WELL AS DOING DAMAGE TO THE TRANSMISSION.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Honda CR-V → · Every CR-V year → · How the figures are calculated →