Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V70000 (AIR BAGS) IN FEBRUARY OF 2015; HOWEVER, THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
DIFFICULTY OBTAINING APPOINTMENT TO REPLACE DRIVER'S SIDE AIR BAG PER SAFETY RECALL NOTICE.THE HONDA DEALERSHIPS IN MY AREA ARE TELLING ME THE DRIVER'S SIDE AIR BAG IS BACK ORDERED. I HAD AN APPOINTMENT TO HAVE THIS PART REPLACED ON MARCH 2, 2015, HOWEVER THE DAY BEFORE MY APPOINTMENT THE DEALERSHIP PHONE TO CANCEL AND TOLD ME THE PART WOULD BE IN THE FIRST WEEK OF APRIL. NO FOLLOW UP PHONE CALL OCCURRED, SO I CONTACTED THE DEALERSHIP TODAY AND WAS TOLD THE PART WILL NOT BE AVAILABLE UNTIL JUNE. THIS MAY BE TRUE, HOWEVER I WANT TO VERIFY THIS IS, IN FACT, THE CASE.
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V70000 (AIR BAGS), 14V351000 (AIR BAGS), 12V486000 (ELECTRICAL SYSTEM, VISIBILITY) AND 12V136000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 9/17/2015 *JS
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE VENT CONTROLS FAILED, THE ELECTRICAL DOOR PANEL ON THE DRIVERS SIDE FAILED, AND THE KEY FOB FAILED TO LOCK AND UNLOCK THE DOOS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ECM NEEDED TO BE REPLACED. THE CONTACT WENT TO ANOTHER INDEPENDENT MECHANIC FOR A SECOND OPINION, WHO INFORMED THAT THERE WAS AN ELECTRICAL SHORT IN POWER GOING INTO THE AC/COMPRESSOR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE PART WAS NOT AVAILABLE FOR NHTSA CAMPAIGN ID NUMBER: 14V351000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V35100 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING APPROXIMATELY 40 MPH, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 252,000.
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V351000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE SRS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE BATTERY WAS LOW CAUSING THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 45,000.
THE VEHICLE HAS PENDING AIRBAG RECALLS (NHTSA RECALL NUMBER: 14V-351 AND 14V-349) FOR THE TAKATA-BRAND AIR BAG INFLATORS SINCE THE END OF 2014. I HAVE BEEN ABLE TO HAVE THE PASSENGER SIDE AIRBAGS REPLACED, BUT, AFTER MULTIPLE CALLS TO THE DEALER, I CONTINUE TO BE TOLD THAT THE DRIVER?S SIDE PARTS ARE ON NATIONAL BACK ORDER. I FIND THIS UNBELIEVABLE, AS THE REASONS FOR THESE RECALLS HAVE BEEN GRIEVOUS INJURY AND EVEN DEATH TO DRIVERS. THE HONDA DEALERSHIP SEEMS INCREDIBLY NONCHALANT ABOUT THIS ISSUE. THE INABILITY TO FIX THESE LIFE-THREATENING SAFETY RECALLS BY BOTH HONDA AND TAKATA SHOULD BE LOOKED INTO BY THE AUTHORITIES. THANK YOU. *TR
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE SRS WARNING LAMP FLASHED. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER MORE THAN FIVE TIMES OVER THE YEARS AND THEY WERE NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) AND THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
WHILE DRIVING, I FELT EXCESSIVE SMOKE AND HEAT COMING FROM THE POWER WINDOW MASTER SWITCH. I IMMEDIATELY TOOK IT TO A MECHANIC AND HE TOLD ME THAT FOR SOME REASON EXCESSIVE HEAT WAS GENERATED IN THE SWITCH AND THIS COULD HAVE POTENTIALLY MELTED THE SWITCH OR COULD HAVE CAUSED A FIRE. I DISCOVERED HONDA CRV YEAR 2002-2006 HAVE A "NHTSA CAMPAIGN NUMBER: 12V486 , HONDA'S CAMPAIGN ID: S61" FOR RECALL ON POWER WINDOW MASTER SWITCH. BUT MY SPECIFIC VIN NUMBER ISN'T COVERED UNDER IT. I CONTACTED HONDA "PRODUCT CONCERNS" DEPARTMENT AS I EXPERIENCED EXACTLY THE SAME WHAT THE NHTSA CAMPAIGN NUMBER: 12V486000 IS COVERING. I WANTED HONDA TO ACKNOWLEDGE MY ISSUE AND INITIATE AN ENGINEERING ANALYSIS FOR MY VIN# AND PROVIDE ME WITH THEIR FINDINGS. BUT THEY TOLD ME THEY CAN REGISTER MY COMPLAINT (#N012015-03-1601127) BUT THEY WON'T DO ANYTHING AS MINE ISN'T IDENTIFIED IN AFFECTED VEHICLES UNDER CAMPAIGN ID 12V468. THE REGIONAL MANAGER OF PRODUCT CONCERNS ALSO TOLD ME THAT THEY DON'T KNOW IF ANY PAST WORK WAS DONE ON MY VEHICLE THAT CAUSED THIS. I AM THE OWNER OF THIS VEHICLE SINCE MARCH 2008 AND DID NOT GET ANY WORK DONE ON MASTER SWITCH AND IT WORKED FINE UNTIL SATURDAY, MARCH 1, 2016. NOT ONLY THIS, MY COMPLAINT ASKS FOR AN ENGINEERING ANALYSIS, A PROPER TECHNICAL DIAGNOSIS TO IDENTIFY WHAT IF THERE IS ANOTHER BATCH MANUFACTURED AT A DIFFERENT PLANT/VENDOR/COUNTRY THAT IS ALSO POTENTIALLY AT RISK AS WHAT CAMPAIGN 12V486 WAS. WE WON'T KNOW UNTIL HONDA DOES THE DIAGNOSIS BUT AS OF NOW, THEY
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V349000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/29/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. 05/05/15*JB
HONDA ISSUED A RECALL IN 2014 BUT CONTACT ME ONLY IN JANUARY 2015 THAT THE DRIVER SIDE AIR BAG WHEN DEPLOYED WOULD PROPEL PARTS AND HARM DRIVER OR PASSENGER. WENT INTO DEALER ( AIRPORT MARINA HONDA IN LOS ANGELES ) TO HAVE RECALL PART REPLACED BUT THEY DO NOT HAVE PARTS. DEALER SAID PART IS ON BACKORDER. CONTACTED HONDA USA, THE MANUFACTURER AND THEY TRIED TO LOCATE PARTS IN THEIR OWN INVENTORY AND OTHER DEALERS IN THE AREA WITHIN 10 MILES, TO NO AVAIL. WHY IS THE COMPANY ISSUING RECALL AND NOT PREPARED TO HANDLE THE NEED. GOD FORBID IF EVER I OR ANYONE IN MY FAMILY GET INTO AN ACCIDENT, IT COULD BE FATAL. THIS IS A SAFETY ISSUE AND HONDA USA ACTS AS IF THIS IS NOT URGENT. *TR
2002 HONDA CRV. CONSUMER WRITES IN REGARDS TO A DEFECTIVE PASSENGER AIRBAG ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, THE PART WAS NOT AVAILABLE. *JB
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS), HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I STARTED HAVING PROBLEMS WITH THE DRIVER'S SIDE DOOR LOCK ACTUATOR. THE REMOTE KEY FOB QUIT WORKING AND THE KEY WOULD GET STUCK WHILE TRYING TO OPEN IT MANUALLY. I NOTIFIED GARCIA HONDA ON 06/06/12 AND THEY GAVE ME AN ESTIMATE OF $210.00 PLUS TAX. ON 07/10/12 I HAD IT REPAIRED AT ANOTHER SHOP FOR $159.00 PLUS TAX. I KEPT HAVING PROBLEMS AND HAD IT REPAIRED AGAIN ON 07/26/13 FOR $187.50 PLUS TAX. I RECENTLY READ THAT THERE IS A CLASS ACTION SUIT FOR THIS PROBLEM BECAUSE HONDA KNEW ABOUT THE PROBLEM AND NEVER ADMITTED IT OR NOTIFIED THE OWNERS. ALSO I NOTICED THAT I WAS NEVER NOTIFIED OF 5 OF THE RECALLS FOR MY VEHICLE: 1. SEAT BELT PRETENSIONER 11/26/01 - THIS WAS BEFORE I BOUGHT IT, SO I'M NOT SURE IF IT WAS TAKEN CARE OF. 2. FRONT SEAT ANCHORAGE 09/17/02 - I BOUGHT IT ON 10/24/03 AND HAVE ALWAYS HAD PROBLEMS WITH THE DRIVER'S SEAT ROCKING BACK AND FORTH. IT FEELS WOBBLY AND NOT SECURE. 3. METAL PARTICLES IN IGNITION 10/27/03 - I HAD JUST BOUGHT MY CAR 3 DAYS BEFORE AND NEVER RECEIVED A RECALL FOR THIS PROBLEM. 4. CURVED TEMPERED GLASS 12/11/07 - NEVER RECEIVED THIS RECALL EITHER. 5. DRIVER POWER WINDOW SWITCH 10/5/12 - I REMEMBER HAVING PROBLEMS WITH MY WINDOW AT SOME POINT BUT I CAN'T REMEMBER WHEN. I NEVER RECEIVED THIS RECALL EITHER. ON 09/27/04 I WAS ON THE HIGHWAY DOING 80MPH AND THE GAS PEDAL DISENGAGED AND I HAD NO CONTROL OF THE ACCELERATION OF THE VEHICLE. I WAITED UNTIL I SAW A REST AREA AND PULLED OVER. MY BOYFRIEND AND SON FIXED A CABLE AND WE WERE ABLE TO GET H
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE VEHICLE HAS PENDING AIRBAG RECALLS (NHTSA RECALL NUMBER: 14V-351 AND 14V-349) FOR THE TAKATA-BRAND AIR BAG INFLATORS. I HAVE REPEATEDLY CONTACTED THE LOCAL HONDA DEALERSHIP AND AMERICAN HONDA CUSTOMER SERVICE ABOUT THESE RECALLS.HOWEVER, I HAVE BEEN TOLD BY HONDA REPEATEDLY THAT THEY DO NOT HAVE THE PARTS TO COMPLETE THE RECALLS FOR MONTHS. HONDA'S INABILITY AND UNWILLINGNESS TO FIX SAFETY RECALLS SHOULD BE LOOKED INTO BY THE AUTHORITY. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
SUB: HONDA CR-V 2002 . REF; OUTSTANDING RECALL RECENTLY, IN YEAR 2014, WE BOUGHT USED HONDA CR-V 2002 FROM GWINNETT PLACE NISSAN, DULUTH, GA AND WAS TRYING TO FIND ANY OUTSTANDING RECALLS FOR THE VEHICLE. WE CONTACTED HONDA MOTOR COMPANY USA THROUGH PHONE AND FAX LINE FOR RECALL (CLAIM NO: [XXX]) THEY INFORMED ME, THEY HAVE NO ANY RECORD OR ANY INFORMATION FOR PARTICULAR VEHICLE AS PER THEIR REPRESENTATIVE ACKNOWLEDGEMENT. THEY ALSO INFORMED US THAT WE HAVE TO FIND ANY RECALL BY OURSELVES. NOW, WE DON'T KNOW HOW TO HANDLE THIS KIND OF PROBLEM. OUR AND OTHER PEOPLE'S SAFETY IS VERY IMPORTANT FOR US. MANUFACTURE IS NOT WILLING TO GIVE ANY CO-OPERATION FOR THE RECALL OR GUIDE US WHAT WE CAN DO TO SOLVE THIS MATTER. PLEASE GUIDE US, WHAT KIND OF AN ACTION OR PROCESS TO HANDLE THESE PROBLEMS. THANK YOU FOR YOUR TIME AND CONSIDERATION C.C.TO:HONDA MOTOR COMPANY USA *TR
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE SRS WARNING LAMP ILLUMINATED SEVERAL TIMES. AS THE FAILURE PROGRESSED, THE LIGHT STARTED FLASHING ON THE FRONT PASSENGER SIDE INTERMITTENTLY, INDICATING THAT THE FRONT PASSENGER SIDE AIR BAG WAS DEACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS), 14V351000 (AIR BAGS), 14V349000 (AIR BAGS), 13V132000 (AIR BAGS), 11V260000 (AIR BAGS), 10V041000 (AIR BAGS) AND 04V255000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/18/15*CN THE CONSUMER STATED THE AIR BAGS WERE REPLACED ON MAY 1, 2015. UPDATED 05/29/15*JB
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW WOULD NOT OPERATE AND FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE POWER WINDOW SWITCH FAILED AND A BURNING ODOR WAS PRESENT COMING FROM THE SWITCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) HOWEVER THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I JUST DISCOVERED THAT THIS VEHICLE HAD A RECALL FOR THE MASTER SWITCH. I DELIVER MAIL WITH THIS VEHICLE. AS I WAS DRIVING FROM ONE MAILBOX TO ANOTHER THE SMELL OF SOMETHING MELTING WAS OVERWHELMING. THE WINDOW ON THE PASSENGER SIDE WAS NOT ROLLING UP ANYMORE AND I THEN REALIZED SOMETHING HAD GONE WRONG. AS I NEVER OWNED THIS VEHICLE DURING THIS RECALL I NEVER RECEIVED A NOTICE. I ENDED UP DISCOVERING WHAT WAS WRONG MYSELF AND REPLACING THE SWITCH. THIS VEHICLE NO LONGER HAD A WARRANTY. *TR
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNED A 2002 HONDA CR-V. WHILE DRIVING 35 MPH, THE VEHICLE IN FRONT OF THE CONTACT'S VEHICLE SUDDENLY STOPPED, CAUSING THE CONTACT TO REAR END THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHEST, RIBS, STERNUM AND BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS). THE FAILURE MILEAGE WAS 128,355... UPDATED 02/19/15 *BF UPDATED 02/20/15*JB
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2002 HONDA CR-V THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MY HONDA CR-V HAS BEEN THE SUBJECT OF A RECALL DUE TO A PROBLEM IN THE AIRBAG INFLATORS (PASSENGER SIDE). I HAVE BEEN WAITING SINCE NOV FOR THE PARTS TO BE AVAILABLE. I RECENTLY GOT A SECOND NOTICE, BUT THERE ARE NOT PARTS. *TR
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V700000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED MY SAFETY RECALL NOTICE IN SEPTEMBER 2014 AND IMMEDIATELY MADE AN APPOINTMENT TO HAVE MY AIR BAGS REPLACED. IT IS NOW DECEMBER 2014 AND THE PARTS HAVE NOT BEEN RECEIVED BY MY DEALER (KING AUTO IN LIHUE, HI 96766), A HIGH PRIORITY TROPICAL AREA. I FEEL THIS LENGTHY DELAY IS IRRESPONSIBLE. *TR
I WAS TRAVELING ON 91 NORTH, EXIT 14 IN WEST SPRINGFIELD, MA ON THE ROAD THAT LEAD TO THE MASS TURNPIKE. THERE WAS HEAVY TRAFFIC DUE TO IMPENDING SNOWSTORM THE NEXT DAY AND THANKSGIVING. A CAR IN THE LANE NEXT TO ME SLOWED AND PUT HIS RIGHT DIRECTIONAL ON. I SLOWED TO ALLOW HIM INTO MY LANE. HE THEN CHANGED HIS MIND, CANCELED HIS DIRECTIONAL AND PROCEEDED ON TOWARD RT. 5. FOR AN INSTANT, I GLANCED DOWN AT MY LAP AND WHEN I LOOKED UP THE ROW OF CARS IN FRONT OF ME CAME TO A COMPLETE STOP AND I CRASHED INTO THE CAR IN FRONT OF ME. THE PASSENGER AIR BAG WAS DEPLOYED BUT NOT THE DRIVER'S BAG. I HAD NO PASSENGERS IN MY CAR. *TR
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW FAILED TO OPEN. IN ADDITION, THE MOTOR BECAME HOT WHEN THE SWITCH WAS ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 162,000. MAILED OUT 01/13/15*LJ
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO OPEN MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DOOR LOCK CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO YEARS AFTER THE REPAIR. IN ADDITION, THE KEY FAILED TO TURN IN THE IGNITION AND REMAINED STUCK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE A PRIVATE MECHANIC DIAGNOSED THAT THE ENTIRE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 20,000.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER INFORMED THE CONTACT THAT THE PARTS HAD NOT BEEN ORDERED AND WAS UNCERTAIN WHEN THEY WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 12/29/14 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 01/20/15
WHILE DRIVING THE RIGHT FRONT LOWER CONTROL ARM SUDDENLY BROKE. THE CAR BODY COLLAPSED ON THE RIGHT FRONT SIDE AND WAS ONLY MANEUVERED TO SAFETY WITH EXTREME DIFFICULTY. *TR
THE RIGHT FRONT LOWER CONTROL ARM BROKE DURING DRIVING. THE CAR BODY COLLAPSED ON THE FRONT RIGHT SIDE AND IT WAS EXTREMELY DIFFICULT TO MANEUVER THE VEHICLE TO SAFETY. THE 2006 HONDA CR-V WAS RECALLED FOR THE EXACT SAME ISSUE! PLEASE BE WARY, THERE IS A POSSIBLE MANUFACTURER DEFECT HERE. *TR
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THE DOORS FAILED TO UNLOCK FROM THE DRIVERS SIDE DOOR. THE DOORS WOULD ONLY OPEN WHEN THE KEY WAS INSERTED IN THE PASSENGER SIDE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE DRIVER SEAT ANCHOR BOLT FRACTURED AND MOVED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. AFTER PARKING THE VEHICLE, IT WAS IMPOSSIBLE TO SHIFT THE GEAR LEVER OUT OF PARK. THE CONTACT HAD TO CONTINUOUSLY DEPRESS THE BRAKE PEDAL AND FORCE THE GEAR OUT OF PARK MULTIPLE TIMES. THE DEALER STATED THAT THE BRAKE SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING 25 MPH, THE INSTRUMENT PANEL FLICKERED AND THE VEHICLE STALLED. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,000.
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V132000 (AIR BAGS). THE DEALER COULD NOT REPAIR THE VEHICLE FOR EIGHT MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Honda CR-V → · Every CR-V year → · How the figures are calculated →