“Tl* the contact owns a 2009 honda cr-v. While driving 20 MPH, the contact t-boned another vehicle that ran a stop sign. The air bags failed to deploy and the driver's seat belt failed to restrain the contact properly. A police report was filed. The contact was transported to the hospital to be checked for chest and back pains; however, the x-rays came back clear.”
Owner complaint, filed Aug 16, 2017 at 100,000 miles
“Tl* the contact owned a 2009 honda cr-v. While driving 55 MPH, the vehicle veered off the road and crashed into a ditch and a power line. The driver's side air bag failed to deploy and the passenger side air bag deployed normally. The contact sustained a head injury, contusion, acute chest wall pain, diffused spine strain, and abdominal pain.”
Owner complaint, filed Mar 13, 2017 at 120,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the airbagsRecall (red: the airbags)
Complaints about the 2009 CR-V peaked in 2016, with 167 filed that year. Owners had filed 8 complaints about the airbags before the first recall that covers it, 16V061000 in February 2016; 167 more have come in since. In 2026 owners filed 2 so far.
Filed Mar 30, 2023616,128 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain 2007-2011 CR-V vehicles that were sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Washington D.C., and Wisconsin. An accumulation of road salt may cause the frame to corrode and possibly detach the rear trailing arm.
Risk. A detached rear trailing arm can cause a loss of vehicle control, increasing the risk of a crash.
Remedy. Dealers will inspect and install a support brace or repair the rear frame, as necessary, free of charge. Depending on the extent of any corrosion damage, Honda may offer to repurchase the vehicle. Owner notification letters were mailed May 22, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is UE3.
Air Bags › Frontal › Passenger Side › Inflator Module19V502000
Filed Jun 27, 20199,555 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Air Bags › Frontal › Driver Side › Inflator Module19V500000
Filed Jun 27, 20191,558 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain 2013 Acura ILX, 2015 RDX, 2005-2010 and 2012 RL, 2009-2014 TL, 2010 and 2012 ZDX, 2007-2011 CR-V, 2011-2013 and 2015 CR-Z, 2009-2013 Fit, 2013 Fit EV, 2010-2011 and 2013 Insight and 2007-2014 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are S5B and W59.
Air Bags › Frontal › Passenger Side › Inflator Module19V378000
Filed May 16, 201919,138 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
Risk. An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Remedy. Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Air Bags › Frontal › Passenger Side › Inflator Module18V268000
Filed Apr 26, 20181,335 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
Risk. An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Remedy. Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Air Bags › Frontal › Passenger Side › Inflator Module18V042000
Filed Jan 9, 2018691,726 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
Air Bags › Frontal › Passenger Side › Inflator Module17V545000
Filed Aug 31, 20173,257 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
Risk. In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Remedy. Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Air Bags › Frontal › Passenger Side › Inflator Module17V417000
Filed Jun 29, 2017629 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain 2007-2011 Honda CR-V vehicles which have had the passenger frontal air bag replaced. The air bag inflator repair kit may have been assembled by the supplier with an incorrect wire harness.
Risk. If an inflator with an incorrect wire harness is installed, the air bag may not deploy as intended, increasing the risk of injury in the event of a crash.
Remedy. Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag inflator, free of charge. The recall began on August 3, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is KF9.
Air Bags › Frontal › Passenger Side › Inflator Module17V030000
Filed Jan 10, 2017977,708 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy. Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
Air Bags › Frontal › Passenger Side › Inflator Module16V346000
Filed May 24, 20162,719,386 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless already included in "Zone A" above, Honda is recalling certain model year 2008 Honda Accord, 2006-2008 Civic, Civic Hybrid and Civic GX, and 2007-2008 CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy. Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.
Air Bags › Frontal › Driver Side › Inflator Module16V061000
Filed Feb 3, 20162,232,187 vehiclesHonda (American Honda Motor Co.)
Defect. Honda (American Honda Motor Co.) is recalling certain model year 2007-2011 Honda CR-V, 2011-2015 CR-Z, 2010-2014 FCX, and Insight, 2009-2013 Fit, 2013-2014 Fit EV, 2007-2014 Ridgeline, 2013-2016 Acura ILX, 2013-2014 Acura ILX Hybrid, 2007-2016 RDX, 2005-2012 Acura RL, 2009-2014 Acura TL, and 2010-2013 Acura ZDX vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JY0, JY1, and JY2.
Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)11V395000
Filed Aug 4, 20111,512,107 vehiclesHonda (american Honda Motor Co.)
Defect. HONDA IS RECALLING CERTAIN MODEL YEAR 2005-2010 ACCORD, 2007-2010 CR-V, AND 2005-2008 ELEMENT PASSENGER CARS MANUFACTURED FROM JULY 1, 2004, THROUGH SEPTEMBER 3, 2010. THE OUTER RACE OF THE SECONDARY SHAFT BEARING MAY BE BROKEN DURING CERTAIN DRIVING STYLES. A BROKEN OUTER RACE MAY CAUSE ABNORMAL NOISE, THE MALFUNCTION INDICATOR LIGHT TO TURN ON, AND ALLOW CONTACT BETWEEN THE TRANSMISSION IDLE GEAR AND AN ELECTRONIC SENSOR HOUSING WITHIN THE TRANSMISSION.
Risk. THIS COULD RESULT IN A SHORT CIRCUIT CAUSING THE ENGINE TO STALL. ADDITIONALLY, BROKEN PIECES OF THE OUTER RACE OR BALL BEARING FROM THE SECONDARY SHAFT MAY BECOME LODGED IN THE PARKING PAWL RESULTING IN THE VEHICLE ROLLING AFTER THE DRIVER HAS PLACED THE GEAR SELECTOR IN THE PARK POSITION. ENGINE STALL AND UNEXPECTED VEHICLE MOVEMENT INCREASES THE RISK OF A CRASH OR PERSONAL INJURY TO PERSONS WITHIN THE PATH OF A ROLLING VEHICLE.
Remedy. HONDA WILL NOTIFY OWNERS AND DEALERS WILL UPDATE THE AUTOMATIC TRANSMISSION CONTROL MODULE SOFTWARE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 27, 2011. OWNERS MAY CONTACT HONDA AUTOMOBILE CUSTOMER SERVICE AT 1-800-999-1009.
All 12 campaigns on file, newest first.
Technical service bulletins
89 on file
Repair instructions the manufacturer sent its dealers for the 2009 CR-V. Not recalls: the fix is usually free only while the car is under warranty.
airbags 33body and frame 15equipment 13door locks and latches 8engine 6equipment adaptive/mobility 5tires 4electrical system 2
A18-066Warranty extensionJun 30, 2026airbags
Service Bulletin - Warranty Extension: Customer Support Program For Front Passenger's Airbag Inflator.
A18-048Warranty extensionFeb 28, 2026airbags
Service Bulletin - Warranty Extension: Customer Support Program For Driver's Airbag Inflator for 2007-11 CR-V and Other Listed Years and Models.
A20-011Warranty extensionMar 10, 2020airbags
Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement driver's airbag inflator only.
A20-016Warranty extensionMar 10, 2020airbags
Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.
Service Bulletin - American Honda is conducting an inspection of certain vehicles that have previously had the passenger's airbag inflator replaced as part of the Takata Passsenger's Airbag Inflator recall. If you completed the repair described by this service bulletin on or before May 10, 2019, make sure to use the Warranty Claim Information provided below.
Service bulletin - American Honda is conducting an inspection of certain vehicles that have previously had the passenger's airbag inflator replaced as part of the Takata Passsenger's Airbag Inflator recall.
Showing the newest 6 of 33 bulletins about the airbags, and any warranty extensions or service campaigns.
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2009 Honda CR-V w/SAB
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—
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★★★★★
15.5%
New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Electrical System › Instrument Panel › Speedometer/Odometer
Filed May 12, 2026314,000 milesMN
Odometer Fraud. The contact purchased a 2009 HONDA CR-V. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 133,000 and at the time of running the VIN on carfax, it was discovered that the mileage was 314,000.
Structure › Body
Filed Jan 27, 2026PA
Car was assessed for recall related to service bulletin 23-032. Recall was performed, but the mechanic who performed the recall says the car is not repaired because the rear frame corrosion, as described in bulletin 23-032, is so severe that a large piece is missing from the rear frame. The mechanic says the repair as described in the bulletin is not enough to fix the car. The service bulletin remedy was only performed because the rear trailing arm bolts were able to be removed, but the car is still unsafe due to rear frame corrosion that Honda has admitted to as per the recall. The car is considered unsafe due to the frame damage and likely cannot pass state inspection. After calling Honda, Honda says the repair is complete even though the mechanic who performed the recall says the repair is not complete and the car is unsafe due to issues with rear frame corrosion that led to the recall in the first place. Honda is refusing to discuss the issue any further. A screenshot of the damaged part of the rear frame has been attached. This is part of a video taken by the mechanic who performed the recall. In this video the mechanic also states that “this is not a repair.” He also states that part of the damage is obscured by the brace that was attached to the frame, so the image provided does not show the full extent of the damage.
Air Bags
Filed Dec 10, 2025MA
My front passenger seat weight sensor is faulty and shows as "OFF" when a large passenger is in the seat. An independent service center has scanned and confirmed the faulty sensor. I see CRV recalls for both the sensors and airbags, but my VIN does not return a result.
Steering
Filed Mar 11, 2025CA
Steering gear is leaking
Structure
Filed Dec 30, 2024230,000 milesNY
The contact owns a 2009 Honda CR-V. The contact stated while driving at approximately 15 MPH, the rear passenger’s side wheel started to feel abnormal on the roadway. No warning light was illuminated. The contact pulled over to the shoulder of the roadway and became aware that the rear passenger’s side wheel was sunken into the mud flap cover of the vehicle. The vehicle was towed to the residence and then to the local dealer the following day. The vehicle was diagnosed as unrepairable under NHTSA Campaign Number: 23V228000 (Structure). The contact was informed of a possible buy-back. The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.
Suspension › Subframe/Mounting Bracket
Filed May 1, 2024120,000 milesVT
The contact owns a 2009 Honda CR-V. The contact stated the vehicle was repaired under an unknown recall by the previous owner. The vehicle was taken to a local independent mechanic for maintenance where it was noticed that the subframe was rusted past the L-bracket. The vehicle was taken to a local dealer where it was diagnosed that the subframe was rusted past the L-bracket. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
Suspension
Filed Apr 15, 2024IN
I contacted my local Honda dealer per the recall letter back in Summer of 2023. Dealer stated that rather than do the recall inspection , they would wait until they got a recall repair kit in so I didn’t have to make a possible 2 trips. The dealer stated they would contact me. It’s now April 15, 2024 and still haven’t been contacted yet.
Electrical System
Filed Mar 20, 2024NC
The drivers side locks and unlocks by itself at random times, only way to stop it is to push the button, otherwise it will keep going.
Engine
Filed Mar 19, 2024188,000 milesCA
The contact owns a 2009 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle overheated and the engine seized. The vehicle was towed to the dealer, where it was diagnosed that the engine had failed and engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 188,000.
Structure › Body
Filed Mar 11, 2024NY
See attached document for complaint
Unknown or Other
Filed Feb 10, 2024CO
Honda issued a safety recall for rear frame corrosion; we learned of the recall in Apr 2023 & took the car to Vidmar Honda (Pueblo, CO) in Jun2023. They didn't have the equipment to conduct the inspection, said they would order it & notify us when it arrived; I followed up in Aug & Sept and they hadn't ordered the equipment. On Oct 10 I brought the car in to have the TPMS repaired & they informed me there was a safety recall. Later Vidmar informed me the car was too rusty to make the safety repair, but they repaired the TPMS (that is FRAUD). I pointed out that the Honda recall notice said the dealer would offer to repurchase the vehicle if the car could not be repaired, but Vidmar denied that was how the recall worked (Honda MISREPRESENTED the recall process to its customers). WE WERE NOT INFORMED THAT THE CAR WAS UNSAFE TO DRIVE & WE WERE PERMITTED TO TAKE THE CAR, being told that the issue was now with American Honda. I received a voicemail from Honda on Oct 12 telling me of our recall case number; I returned the call 9 times but had no further calls from Honda. On [XXX] the frame failed & the right rear tire nearly separately from the frame; the vehicle was towed to a Honda dealer in Colorado Springs & I informed both Vidmar Honda & American Honda that day of the structural failure. On Jan 12, 2024, Honda called & offered to repurchase the car (the caller was not aware that the vehicle had failed & was off the road); afterwards I received an email from Honda INFORMING US F
Service Brakes
Filed Dec 21, 2023NE
Brake pedal continues to be squishy, having to be pushed all the way down to the floor to stop, after having replaced the master cylinder and brake booster Twice, flushing and replacing brake fluid, clearing air out of the brake line multiple times! Dealer has no idea how to fix this. It’s defective brake system has been serviced multiple times by Honda dealer!
Structure › Frame and Members
Filed Nov 28, 2023PA
I took my 2009 Honda CRV in for a recall. In salt belt states where de-icing agents are used to maintain the roadway, the de-icing agents, along with mud and dirt, could enter the rear frame through the rear frame drainage points. This could cause the rear trailing arm to come off. The dealership ended up attaching a bracket that is supposed to keep me safe. My problem is that the bracket is attached to a highly corroded area of my vehicle (as shown in the attached pictures) When I brought this up they only stated that as long as the one bolt was able to be replaced then that is all they are required to do. I feel that the bracket should at least be attached to solid metal. Also, now I have to have the bracket removed again so I can get the frame repaired (even though the recall specifically says the corrosion was caused by a design flaw that allows salt and dirt to get into the inner frame through rear frame drainage points). I feel that there should be more criteria to this recall than just one bolt because they are sending cars back on the road that are still unsafe.
Suspension
Filed Oct 20, 2023NY
I have a 2009 Honda CR-V that had a recall performed on 9/13/23. After the recall was performed the car is still not safe. But Honda is saying the car is safe even though it will not pass NYS inspection after the recall was performed. I first called Honda on 9-14-23 and they wanted documents from dealership saying it’s unsafe. On 9-18-23 the dealership put the car through NYS inspection and failed because of the area to do with the recall. Sent this information into honda. They didn’t get back to me until I called back. They went on to say the whole underside of car is bad which is not true. Then trailered car to 3 different shops. All 3 shops said the unsafe part is where the recall was performed. Sent this information into Honda and again they pushed me off basically saying not there problem. I have not driven the car since the recall has been performed. The person I spoke to at Honda went on to tell me they performed an inspection that meets NHTSA standards for the recall. But I’m wondering if it doesn’t meet NYS inspection standard how can they say it’s safe for me to drive ?
Structure
Filed Sep 28, 2023CT
The contact owns a 2009 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure). The contact stated that the vehicle was taken to the dealer where it remained. The vehicle was inspected, and it was determined that the rear subframe was damaged beyond repair due to extreme corrosion. The contact was informed by the dealer that a case would be opened. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and the contact was informed that she would receive a call back however, the contact had not yet received the call back. The failure mileage was unknown. Parts distribution disconnect.
Structure
Filed Sep 27, 2023157,034 milesPA
The contact owns a 2009 Honda CR-V. The contact stated while driving 55 MPH, the vehicle started shaking and vibrating. The contact stated that the check engine warning light was illuminated. The vehicle had recently been repaired under NHTSA Campaign Number: 23V228000 (Structure). The contact stated that the vehicle was shaking and vibrating at various speeds. The vehicle was taken to the yearly State vehicle inspection and the state inspectors refused to complete the inspection due to the extreme corrosion and holes in the rear sub frame. The vehicle was then taken to another State Inspection station and the contact was informed that the vehicle would not pass the State Inspection. The contact called the manufacturer and a manufacturer inspection had been scheduled. The vehicle had not been repaired. The failure mileage was 157,034.
Unknown or Other
Filed Sep 4, 2023DE
I purchased a 2009 Honda CRV in 2017 at the West Chester Scott Honda dealership. This vehicle, when I purchased it, had 38,000 miles on it. A year after I purchased it, there was a problem with the door lock accelerator on the driver's side door. I purchased the Honda part myself and had it repaired. A month after this, the left back passenger side door had the same problem. I purchased another part and had it repaired also. About six months ago, the same problem occurred on the front passenger door and on the right back passenger door. This should not be considered normal wear and tear on a vehicle because this occurred on all four doors. I went on-line and researched that this issue was involved in a class action lawsuit Case ID #2:13-cv-00381. In this information, it was stated that, Honda knew about this problem with the door locks but avoided acknowledging the problem. It was also stated that this issue occurred after the limited 36,0000 mile warranty. It alleged that Honda avoided acknowledging the problem so they would not have to cover repairs. The lawsuit settled and Honda agreed to repair these affected vehicles free of charge. The warranty on these vehicles was also extended from 3 to 6 years or 6 months from the date the settlement was reached. Honda also agreed to reimburse owners who had already paid for this malfunction. When I purchased this vehicle from this Honda dealership, this issue was never mentioned to me. Now I am saddled with this problem and I paid
Structure
Filed Aug 25, 2023GA
The contact owns a 2009 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Suspension
Filed Aug 25, 2023WA
On June 8th 2023 I brought my car into a Honda service center to be inspected per safety recall 23V-228. After inspection I was told that the rear frame was severely rusted out but that the shop could not do anything about it. I was given my vehicle back and told it was safe to drive and that Honda of America would be reaching out to me in a few days. Approximately 2 weeks passed with no word from Honda and the rear trailing arm fell off my car while driving home from work. This is exactly what the recall was supposed to prevent from happening. This was confirmed when the car was subsequently towed back into the shop. Now, Honda of America has been working on a repurchase offer that was supposed to take 2 weeks and it has since been nearly two months with no additional information. According to the recall, Honda was supposed to remedy this situation within 60 days of the car being brought in for initial inspection. As of today it has been 77 days. Honda refuses to answer any of my emails or pick up the phone with repeated attempts.
Structure
Filed Aug 23, 202370,500 milesMA
The contact owns a 2009 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the dealer advised the contact that the extent of the rust on the vehicle prevented the recall repair from being performed. The contact stated that the manufacturer made an offer to buy back the vehicle however, the contact believed that the offer was unreasonable. The manufacturer was made aware of the failure. The failure mileage was approximately 70,500. Parts distribution disconnect.
Unknown or Other
Filed Aug 18, 2023PA
Went to dealership on 8/10/23 to get a recall fixed. The recall is for the rear frame brace corrosion due to deicing agents. The dealership said that that my car failed the test and declared the car unsafe and do not drive. No warning lights or symptoms. My safety was put at risk due to the fact the rear arm frame brace could’ve snapped while driving causing a potentially fatal accident.
Suspension
Filed Aug 8, 2023MI
Vehicle was taken in May to have the corrosion recall procedure completed. while at the dealership it failed the inspection and was told it would be bought back. After 10 weeks and many phone calls received an offer that was a slap in the face for an offer. representatives were dismissive in nature and dodged my questions. faced with either the option of accepting a low offer or spending money out of pocket to fix it personally was a terrible option. Dealer and Honda both refused to fix my vehicle even though the corrosion is not the issue at hand since the threads of the trailing arm were messed up by the dealership.
Structure
Filed Aug 2, 2023187,000 milesPA
The contact owns a 2009 Honda CR-V. The contact stated that the fuel tank guard had separated. The contact stated upon inspecting the subframe, he noticed that the frame was severely corroded. The vehicle was taken to an independent mechanic, where it was diagnosed that the subframe needed to be replaced. The contact later received notification of NHTSA Campaign Number: 23V228000 (Structure) and the vehicle was taken to the dealer for the recall repair. The contact stated upon picking up the vehicle from the dealer, he noticed that the dealer had only installed a support brace as per the manufacturer's instructions and to repair the subframe as needed. The contact stated that the dealer advised that the subframe was severely corroded, however, the dealer stated that they had completed the recall repair as per the manufacturer's instructions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but had not provided any assistance. The vehicle was not repaired. The failure mileage was approximately 187,000. Parts distribution disconnect.
Other/I Am Not Sure
Filed Jul 22, 2023MI
I am writing to express my concern about the quality of the Heavy Duty straps that accompanied the Yakima JayLow J-Cradle Rooftop Kayak Mount I purchased earlier this year. On July 3, 2023, I attempted to tighten the first strap I used with the mount. Unfortunately, the strap detached at the point of attachment to the buckle. I was fortunate that this happened while I was in my driveway, and no one was injured. However, had this failure occurred while I was driving, the potential consequences could have been disastrous. I contacted Yakima, but they were extremely slow to respond and seemed unconcerned even though I told signaled to them that I believed this issue could result in someone being seriously injured or dying. The specific component that failed was the Super Heavy Duty Strap. This strap has a buckle with a rubber jacket around it. The strap was sewn around the rubber instead of the metal of the buckle. The Yakima JayLow comes with two of these straps. I still the failed strap and a strap which I didn't tighten to failure, but is improperly manufactured. This put the safety of others at risk in that there is a high probability that kayaks attached with these straps (with this manufacturing defect) will fly off the vehicle. I am a mechanical engineer. I inspected it and reported it to the manufacturer. Again, they seemed unconcerned, but did send two new straps which were properly manufactured with the strap sewn around the buckle...instead of around the rubber buckle
Structure
Filed Jul 11, 2023222,000 milesPA
The contact owns a 2009 Honda CR-V. The contact received notification of NHTSA Campaign Number: 23V228000 (Structure) however, the repair was attempted, but the vehicle was not repaired. The vehicle was declared undrivable by the dealer. The contact stated that the manufacturer had been contacted by the dealer and the manufacturer stated the vehicle was drivable. The dealer recommended that the contact not drive the vehicle and the vehicle was left at the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 222,000. Parts distribution disconnect.
Structure
Filed Jun 29, 2023MD
The contact's mother owns a 2009 Honda CR-V. The contact's mother received notification of NHTSA Campaign Number: 23V228000 (Structure) and the vehicle was taken to the dealer for the recall repair. The contact stated that the dealer inspected the vehicle and informed his mother that no issues were found, and to drive the vehicle to the residence. However, the contact stated that the manufacturer was contacted and advised the contact that they had received a report from the dealer stating that the vehicle was beyond repair. The manufacturer informed the contact that a case had been opened and they were working on buying back the vehicle. The contact stated that the case manager was unreachable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact's mother had not experienced a failure. Parts distribution disconnect.
Structure
Filed Jun 27, 2023180,000 milesWA
The contact owns a 2009 Honda CR-V. The contact stated while driving 25 MPH, the vehicle lost motive power, the trailing arm fractured, and the vehicle swerved off the roadway. The vehicle was previously inspected under NHTSA Campaign Number: 23V228000 (Structure). The vehicle was towed to the same dealer and inspected. The contact was informed that there was severe rust on the frame. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 180,000.
Structure › Frame and Members
Filed Jun 26, 2023NY
2009 HONDA CR-V- I recently received a recall notice from Honda regarding a problem with a rear frame member of my 2009 CR-V. I am all too familiar with this problem since it happened to me around two years ago. At the time of its failure I was advised by the service station that towed it that was a non-repairable situation. I therefore had it towed to my West Winfield home where I would later sell it as "junk". There seemed little use (and added expense) to have it towed to a Honda dealer since it was beyond repair. Upon receiving the recent notice I reached out to Honda who wanted little to do with my situation since I no longer owned the vehicle. I sought to at least seek some form of compensation, somewhere between the value of the vehicle and the amount I received as salvage (approx. $1100). While they've assigned a case number to me, they have not offered to provide any kind of relief in any shape or form. I am reaching out to you for some guidance on how to best proceed. Thank you for any assistance you may offer.
Structure › Frame and Members
Filed Jun 20, 2023KY
Received recall notice to have vehicle repaired. Scheduled vehicle with local dealer for repair. Took vehicle to dealer on 6/14/2023 for recall repair. Dealer informed me during visit, they had to send a picture/video of what they encountered to American Honda and wait for them to decide how to repair. A little while later during same visit, dealer informed me American Honda instructed them not to repair and tell me to go home and park the car and American Honda will call me. American Honda has not called me and the vehicle not repaired of the recall. I must drive the vehicle for my work. I would like them to fix, replace my vehicle and immediately if they think it is a safety concern.
Unknown or Other
Filed Jun 13, 2023MI
Upon repair, at the authorized dealer, for the rear trailing arm recall in May 2023, the service Advisor noted that antifreeze/ coolant was leaking from a corroded/ rusty heater pipe deep inside the engine compartment. Although they quoted a repair price and a separate coolant flush fee, the part is not currently available from Honda. This heater pipe is backordered and thus unavailable for repair as quoted. Since this antifreeze leak makes this vehicle undriveable, I was forced to research then search for this part availability and buy it myself as an aftermarket non OEM part. It seems that this rust issue related to the rear trailing arm is not the only rust concern on these 2007-2011 Honda CR-Vs.
Latches/Locks/Linkages › Doors › Latch
Filed May 10, 202358,800 milesMO
The contact owns a 2009 Honda CR-V. The contact stated that while reversing there was an unknown abnormal sound detected from the front passenger’s side door. There were no warning lights illuminated. The contact stated that whenever the driver's front and passenger’s side front door were ajar, the sound was not detected. The vehicle was taken to the local dealer where it was diagnosed that the door actuator had malfunctioned. The vehicle was not repaired. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 58,800.
Service Brakes
Filed May 8, 2023MN
2009 Honda CRV with 200,000+ miles. The brakes are spongy. Brought it to my mechanic because it is not in ideal driving condition. Checked brake pads and all that and couldn't figure it out. Upon investigation- the brake booster went bad. Replaced that at a ridiculous cost being that he had to take apart the steering column to get to the part. On my way home from picking it up, the brakes locked on me. Got it on a trailer to bring back to his house and the brakes were no longer locked up. Got it back. Brakes were ok for a little while. Took it through a car wash and as I was pulling out, the brakes were spongy again. Upon more investigation- other 2009 CRVs have experienced this as well. I spent over $2000 figuring out the brakes and they still don't work as they should.
Seats
Filed May 5, 2023IL
Driver side seat warmer not working, back warmer works. Loud buzzing sound on passenger side every time I put the car in drive and when I lock my car.
Unknown or Other
Filed May 2, 2023CA
My door lock on my driver side gets stuck in the unlock position.
SuspensionCrash
Filed May 1, 2023ME
Driving vehicle and it started to sway. Loud bang and car stopped. I got out and the rear trailing arm had broken free from the frame due to rust. Car was no longer drive able. I had it towed to Darling's Honda in Bangor, Maine. They were not able to look at the vehicle because Honda has not finalized the recall. NHTSA RECALL NUMBER:23V-228 I am without a car and need a solution. I was told by the dealership that Honda may buy it back due to the extent of the rust because it is most likely not repairable. I have called and chatted several times with Honda and have been told it may be months before a solution.
Unknown or Other
Filed Apr 23, 2023MN
The rear wheel on the left driver side detached from the frame while driving on the hwy and lost control. Luckily I could pull off and drive into the ditch. The frame is rusted enough that auto shop says that the repairs aren't worth it because the entire back frame is rusted and will just happen on the other side. No sounds beforehand to indicate their would be a malfunction. The control arm was detached from the rusting but other components broke from the frame rusting and wheel coming loose on the hwy. It will be inspected further.
Structure › Body
Filed Apr 15, 2023PA
Rust/safety issue related to Honda crv underbody, frame, rear trailing arm and related parts - extensive rust and integrity issues
Structure
Filed Apr 7, 2023PA
The contact owns a 2009 Honda CR-V. The contact stated that while driving at an undisclosed speed, she heard a loud booming sound and the vehicle started to swerve left and right. The contact was able to maneuver the vehicle off the road. The contact stated that upon inspecting the vehicle, she noticed that the rear driver’s side tire had detached. The vehicle was towed to an independent mechanic where it was diagnosed that the rear frame was rusted and needed to be repaired. The vehicle was not repaired. Neither the dealer nor manufacturer was notified of the failure. The failure mileage was unavailable.
Suspension
Filed Apr 3, 2023WV
The entire rear frame is rotted and broken off of the body. This happened as I was going slowly up my driveway. Body Shops have told me the car is not repairable. The car cannot be driven as the wheels are no longer connected to the main frame.
Unknown or Other
Filed Feb 25, 2023NY
The front passenger side doir actuator and the rear have not worked properly gir at least 8 years, and I was never notified of the class action lawsuit. Additionally, in July of 2014 when I took the car for the first airbag recall in Levittown, NY, the car was brought in with cold sir conditioning and returned with non working air conditioning. I am the sole owner of this car and it has been meticulously cared for and driven. I see that many others had also not been notified of the actuator problem. I am afraid to let Honda touch the car again after they broke the air conditioner while fixing the last recall.
Electrical System
Filed Jan 27, 202326,000 milesWA
The contact owns a 2009 Honda CR-V. The contact stated the clock and date were inoperable. The contact stated the clock was years ahead and the date was incorrect. The contact took the vehicle to the local dealer but was unable to diagnose the failure. The vehicle not was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 26,000.
Air Bags
Filed Jan 25, 2023OK
I was drive and I hit a curb and my airbags wasn't going fast or hit the curb hard at all but the airbags deployed and hit me in face and my hand it hurt . This is unsafe and could have killed me
Electrical System
Filed Dec 8, 2022OR
The locks on all the doors in my 2009 Honda CR-V EX have been randomly clicking on and off as I drive for the last 6 months. One day I parked the car and tried to open the door and it was locked and I could not unlock it from the inside, I re-inserted the key into the ignition and the alarm horn started sounding but I was able to open the door and exit the car. The internet shows that there was a class-action suit settlement for 2008-2011 regarding the door locks that expired in 2015. I contacted the dealership and they said since my VIN was not listed on their website, they would charge me $175.00 to diagnose the problem and then would let me know if they could fix it so I followed the dirctions on the web-site to file a complaint with NHTSA. @ the door locks randomly swtich on and off as the car is moving @ I transport my infant and toddler grandchildren in the car and am concerned about the car doors randomly unlocking @ I have not had the vehicle inspected by the dealership as they will charge me $175 for diagnosis but the problem seems to be a duplicate of the complaints I have seen on line regarding the Recall of 2008-2011 CRVs @ No warning of the problem was experienced prior to June 2022
Structure › BodyCrash
Filed Nov 23, 2022MA
The left rear subframe and suspension have corroded right off the body/frame completely. The right rear side of the frame is almost completely corroded off of the body as well. These are both illegal to repair by law due to safety, being that it’s a unibody construction.
Electrical System
Filed Nov 23, 2022OR
Door locks will lock and unlock on their own. Sometimes the battery will go dead overnight because the doors lock and unlock hundreds of times overnight.
Suspension › Subframe/Mounting Bracket
Filed Sep 1, 2022142,810 milesCO
The contact owns a 2009 Honda CR-V. The contact stated while driving approximately 20 MPH and attempting to change lanes, the rear wheel sub frame detached. The driver's side rear was damaged. There were no warning lights illuminated. The vehicle was towed to the local dealer and diagnosed with rear subframe corrosion. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 142,810.
Latches/Locks/Linkages
Filed Aug 27, 2022GA
For the last couple of weeks the drivers side lock mechanism makes loud noise, is difficult and sometimes impossible to unlock with fob or manually. This is not consistent every time I drive, but has been increasing in frequency. I have been locked out of car twice. The Fob and manual key attempts failed. I replaced the Fob battery and was able to open the car, but the loud noises, lock engagement issues are continuing and increasing in frequency. I want to see if this is a recall issue that can be addressed by a dealership.
Suspension
Filed Aug 18, 2022OH
Date of incident was 8/3/22. The parts involved in the failure are the passenger side suspension control arm that is in front of the rear wheel and attached to the unibody chassis stiffener panel that it is attached to. The panel rusted out and control arm tore loose from it. My wife had just left home and was traveling approximately 20 MPH when the passenger side rear wheel suddenly rotated sideways. Fortunately, due to the slow speed, she was able to pull to the side of the road safely. I had the car transported to my local body shop about a mile away from the incident where they put it on a lift to get a good look at the problem and it proved to be just as I previously described. While we had it on the lift we examined the driver's side chassis stiffener panel and it has a baseball sized hole in it just in front of its' control arm. The body shop manager went online to see if there were any recalls for the problem and found that there was no history of recalls for it in the U.S. but Canada recalled over 83,000 Honda CRVs for exactly the same problem in the model years from 2007 to 2011. When they detected the problem Honda Canada either fixed the problem or bought the vehicles back at the calculated used car value determined by year, mileage, and condition. On 8/4/22 at 1:47 PM I called Honda Customer Service and talked to Marlene and was assigned complaint No. 13188392. Later on I was contacted by Honda's Regional Claims Manager, Monica. Her contact phone No. is 800-999-1
Equipment
Filed Apr 30, 2022FL
Blue Ox base plate broke while towing car on highway. I have photos of the broken base plate. If both sides of base plate would have broken, car would have come free and would could have hit another car or person. I reached out to Blue Ox to report the problem but have not received any response.
Electrical System
Filed Apr 26, 2022FL
The passenger door won't open & the trunk won't open, like it's jammed. There is no key entry for the passenger or trunk. I feel this has the potential to be very dangerous.
Complaints 1-50 of 386, newest first, reproduced as filed.
It is not among the CR-V years to avoid. Owners filed 386 complaints, against about 436 for a typical CR-V year. The most common complaint is about the airbags (45%).
What is the most common problem with the 2009 Honda CR-V?
The airbags: 175 of the 386 complaints (45%) are about it. Owners most often say it did not deploy its airbags in a crash (5%). The typical report comes at 81,485 miles.
How many recalls does the 2009 Honda CR-V have?
12 safety recalls on file with NHTSA, the most recent filed Mar 30, 2023. The largest, 16V346000, covered 2,719,386 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2009 Honda CR-V problems start?
Half of the complaints that record an odometer reading came in before 65,000 miles. For the airbags the midpoint is 81,485 miles.
Are there service bulletins for the 2009 Honda CR-V?
The manufacturer filed 89 technical service bulletins and other notices for it with NHTSA, most of them about the airbags (33), the body and frame (15) and the door locks and latches (8). They include a warranty extension, A18-066, filed Jun 30, 2026. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 30, 2023. Source: NHTSA Office of Defects Investigation.