Page 2 of 11 · complaints 51–100 of 515

2002 Honda CR-V complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Air Bags
Filed Sep 28, 2016173,000 milesCO

HAD THE RECALLS DONE AND NOW THE SRS LIGHT WILL NOT GO OUT. HAVE TRIED THE RESET AND HOOKED UP MY CODE READER - CODE READER HAS NO INDICATION OF A PROBLEM. RESET DID NOT WORK. CONCERNED ABOUT SAFETY AND ALSO DO NOT WANT TO TAKE IT TO A DEALER FOR A $100+ DIAGNOSTIC IF IT IS HONDA'S FAULT. SEEMS A LOT OF OWNERS ARE HAVING THIS PROBLEM. CAR STARTS AND RUNS FINE BUT THE SRS LIGHT REMAINS ON. IS THERE A WARRENTEE WITH THE SAFETY SYSTEMS.

Air Bags
Filed Jul 19, 2016170,000 milesCA

TL* THE CONTACT OWNS A 2002 HONDA CR-V. AFTER THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBERS: 15V370000 (AIR BAGS) AND 15V320000 (AIR BAGS), THE SRS WARNING LIGHT CONTINUED TO REMAIN ILLUMINATED. THEVEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A DEFECT WITH THE ELECTRICAL SYSTEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

Air BagsCrash1 injured
Filed Jul 15, 201669,000 milesPR

TL* THE CONTACT OWNED A 2002 HONDA CR-V. WHILE DRIVING 10 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT DEPRESSED THE BRAKE PEDAL; HOWEVER, THE BRAKES FAILED TO SLOW THE VEHICLE. THE CONTACT CRASHED INTO A GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT SUSTAINED SCRATCHES AND BRUISES TO THE UPPER ARM AND BODY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V370000 (AIR BAGS) AND 15V320000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

Electrical System
Filed Jul 5, 2016SC

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT HAD DIFFICULTY INSERTING THE KEY INTO THE VEHICLE. IN ADDITION, THE REAR PASSENGER AND FRONT DRIVER SIDE WINDOWS DID NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DIAGNOSIS WAS NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.

Electrical SystemFire
Filed Jul 4, 2016175,000 milesIL

I HAD PARKED MY CAR OUTSIDE GROCERY STORE AND WENT SHOPPING. WHEN CAME BACK I CAN SMELL SOMETHING BURNING. BY LOOKING AROUND, I FOUND SMOKE COMING OUT FROM POWER WINDOW SWITCH PANEL ON DRIVER SIDE. I HAVEN'T EVEN INSERTED MY KEYS. AFTER THAT I LOST THE ABILITY TO TURN UP DOWN PASSENGER SIDE WINDOW. SEARCHING ONLINE SHOWS 2002CR-V HAD THE RECALL FOR SAME PROBLEM BUT MY CAR WASN'T INCLUDED. CONTACTING HONDA AND DEALER SAYS MY CAR DOESN'T CARRY THE FAULTY PART BUT YET SAME THING HAPPENED TO MY CAR. I AM SCARED IF IT'S PARKED IN GARAGE AND FIRE MAY START. VEHICLE WAS NOT MOVING AND NO KEYS WERE IN IGNITION. IT WAS A SCARY SITUATION.

Air Bags
Filed May 25, 2016180,000 milesPA

LAST NIGHT AROUND 8PM MY HUSBAND AND I WERE LEAVING A CLIENTS HOUSE IN LEESPORT. WE WERE GOING SOUTH ON RT 183. WE WERE DRIVING APPOXIMATLY 20 MPH. WITH NO WARNING AT ALL, A BIG DEER JUMPED AND SLAMMED INTO THE DRIVERS SIDE. HITTING THE FRONT SIDE OF THE VEHICLE. WE PULLED OFF OF THE ROAD IMMEDIATELY. THE FLUID FROM RADIATOR WAS LEAKING OUT.

SteeringCrash1 injured
Filed Mar 8, 2016159,000 milesWA

THIS IS TO DESCRIBE A SAFETY ISSUE WE DISCOVERED WITH THE 2002 HONDA. WE EXPERIENCED AN INCIDENT WHILE DRIVING THE VEHICLE THE STEERING WHEEL SUDDENLY LOCKED UP AND FORCED THE CAR TO DRIVE INTO A GUARD RAIL. THE VEHICLE WAS TOTALED AND MY WIFE IS NOW LEFT WITH SHOULDER AND BACK PROBLEMS. IT HAPPENED ONLY DAYS AFTER A LOCAL HONDA DEALER HAD SERVICED THE VEHICLE TO RESOLVE THE TAKATA AIRBAG RECALL. THE CAR WAS BEING DRIVEN DOWN AN OFF-RAMP AND SUDDENLY THE STEERING LOCKED UP IN A HARD RIGHT TURN WHICH FORCED THE VEHICLE INTO A CONCRETE GUARD RAIL. THE CAR IS NOW TOTALED AND WE WERE WITHOUT SUFFICIENT INSURANCE TO REPLACE THE VEHICLE.

Vehicle Speed Control
Filed Jan 17, 2016265,000 milesWI

CRUZ CONTROL CUTS OUT WHILE DRIVING A LOT OF FORUMS ON INTERNET CRUZ CONTROL FAILS.

Electrical System
Filed Nov 13, 2015CA

I WAS WONDERING MY 2002 HONDA CRV ISN'T UP FOR A RECALL FOR THE POWER MASTER WINDOW SWITCH LIKE THE OTHER 2002 HONDA CRVS? WHILE I WAS DRIVING I SMELLED SOMETHING BURNING AND IT WAS COMING FROM THE WINDOW SWITCH AND AFTER LOOKING UP THE RECALLS I FOUND OUT MY CAR COULD SET ON FIRE WITHOUT IT EVEN BEING ON! BUT WHEN I TYPE IN MY VIN THAT SPECIFIC RECALL DOESN'T COME UP BUT YET IT IS THE SAME MALFUNCTION AND IT IS OBVIOUSLY DANGEROUS AND I HAVE BEEN DRIVING WITHOUT BEING ABLE TO ROLL DOWN ANY WINDOWS FOR GOING ON NEARLY FOUR YEARS NOW IT IS RIDICULOUS. I HAD TO UNPLUG THE WINDOW SWITCH HARNESS FOR FEAR OF FIRE AND MY LIFE

Vehicle Speed Control
Filed Nov 10, 2015120,000 milesMA

TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE INTO A PARKING LOT AND TURNED OFF THE IGNITION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS UNAVAILABLE.

Air BagsCrash1 injured
Filed Nov 4, 2015160,000 milesIA

TL* THE CONTACT OWNED A 2002 HONDA CR-V. WHILE DRIVING 45 MPH, ANOTHER VEHICLE FAILED TO YIELD AND CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK, NECK, HEAD, AND LEFT HAND INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. UPDATED 02/19/16*LJ *TR

Air Bags
Filed Nov 3, 2015FL

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Oct 30, 2015244,000 milesNJ

I AM ASKING YOUR ASSISTANCE WITH A PROBLEM WITH MY HONDA CRV. I TOOK MY HONDA IN FOR THE AIRBAG RECALL ON SEPTEMBER 1, 2015. WAS TOLD IT WAS ACCOMPLISHED AND DROVE HOME IN THE EVENING TO DISCOVER THAT MY HONDA HAD NO OIL IN IT. (THE CHECKLIST PROVIDED BY THE SERVICE TECHNICIAN SHOWED THAT MY OIL WAS FINE.) NOT ONLY IS THE ABS LIGHT BACK ON BUT MY CAR HAS NOW DEVELOPED A THROTTLE ISSUE. A COPY OF MY SEPTEMBER 17, 2015 LETTER TO BOTH THE LOCAL HONDA DEALER AND THEIR CORPORATE OFFICES FOLLOWS.AT LEAST AS MUCH OF IT AS YOUR FORM ALLOWS. I HAVE NOT HAD THE COURTESY OF A RESPONSE FROM EITHER. SEPTEMBER 17, 2015 "HONDA CORPORATE OFFICES VIA FAX 310-783-3023 PRINCETON HONDA VIA FAX 609-683-1637 I AM SIMPLY GOING TO PRESENT THE FACTS. I DO NOT WANT ANY TELEPHONE CALLS. I WILL ACCEPT E-MAIL CORRESPONDENCE ON THE MATTER ONLY. ([XXX]) ON SEPTEMBER 1ST OF THIS YEAR, THE AIRBAG RECALLS FOR MY CRV WERE SCHEDULED TO BE EFFECTED. I RECEIVED A CALL THAT MY CAR WAS READY AT 8:30 IN THE MORNING. I PICKED MY CAR UP THAT EVENING AFTER WORK. ABOUT 7 MILES INTO MY 12 MILE TRIP HOME THE ENGINE BUCKED AND I LOST POWER. I WAS ABLE TO LIMP MY WAY HOME WHERE I PROMPTLY CHECKED THE OIL AND FOUND TO MY CHAGRIN THAT I THERE WAS NO OIL IN THE CAR. HOW THE OIL COULD HAVE BEEN FINE (ACCORDING TO THE INSPECTION CHECKLIST) AT 8 IN THE MORNING AND THEN EVAPORATE BY 7 PM FOR MY RIDE HOME RAISES MANY QUESTIONS. THE QUESTIONS RAISED RANGE FROM BENIGN TO MALICIOUS DEPENDING ON THE LEVEL OF ANXIETY I AM EXPERIENCING A

Fuel/Propulsion System
Filed Oct 24, 201598,000 milesTX

WHEN I TURNED IGNITION TO START ENGINE, THE CAR SUDDENLY STARTED TO REV ERRATICALLY WITH RPM RANGING UP TO 5K+. MY FOOT WAS ON THE FLOOR NOT ON BRAKE OR GAS PEDAL. CRUISE CONTROL WAS OFF. FLOOR MAT WAS FAR FROM GAS PEDALL. THE CAR WAS ON PARK PLUS HAND BRAKE WAS ON. MY WIFE AND I BOTH WERE DUMBFOUNDED FOR COUPLE OF SECS THEN I FINALLY TURNED OFF THE IGNITION. WAITED A COUPLE OF SECONDS AND CAR RESTARTED FINE. INCIDENT DID NOT RECUR. CAR WAS IN GARAGE.

Air Bags
Filed Sep 2, 2015107,000 milesOH

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT HAD THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS). SHORTLY AFTER THE REPAIRS, THE SRS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE SRS COMPUTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,000. UPDATED 01/27/16*LJ *CN

Vehicle Speed Control
Filed Aug 26, 2015156,230 milesCA

THREE BOLTS HOLD ON THE CLUTCH MASTER CYLINDER COVER.ONE BOLT HEAD HEAD WAS SHEARED/BLOWN OFF UPON DEPRESSING THE CLUTCH PEDAL WHEN STARTING THE CAR. BRAKE FLUID LEAKED OUT. CLUTCH WAS INOPERABLE AND POWER BRAKING DIMINISHED. THE CLUTCH MASTER CYLINDER WAS REPLACED AND 11 MONTHS LATER THE SAME INCIDENT OCCURRED. THE BOLT HEAD POSITION THAT WAS BLOWN/SHEARED OFF WAS THE SAME IN BOTH INCIDENTS.

Air Bags
Filed Aug 22, 201553,472 milesNY

THE SRS LIGHT CAME ON WITHOUT AN ACCIDENT. HONDA DETERMINED IT WAS THE SRS CONTROL UNIT THAT FAILED. THE COST FOR REPLACEMENT WAS $692.05

Exterior Lighting
Filed Aug 17, 2015180,000 milesGA

TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING AT 5 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS REPAIRED BY THE CONTACT AND THE DETAILS WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

Air BagsCrash3 injured
Filed Aug 14, 2015253,000 milesVA

TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE CRASHED HEAD ON INTO ANOTHER VEHICLE. THE FAILURE OCCURRED AS THE VEHICLE CRESTED THE TOP OF A HILL AND THE CONTACT REACHED UP TO PULL DOWN THE SUN VISOR. IMMEDIATELY AFTERWARDS, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND FRAGMENTS FROM THE AIR BAGS BRUISED THE CONTACT'S HAND. THE CONTACT AND TWO PEOPLE FROM THE OTHER VEHICLE SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. BOTH VEHICLES WERE DESTROYED AND TOWED AWAY BY BOTH PARTIES' INSURANCE COMPANIES. THE FAILURE MILEAGE WAS 253,000. ...UPDATED08/20/15 *BF UPDATED 11/27/2015*JS

Air Bags
Filed Aug 12, 2015NJ

I HAVE BEEN WAITING FOR HONDA TO REPLACE MY DRIVER'S AIRBAG. I CONTACTED MY LOCAL HONDA DEALERSHIP OVER THREE MONTHS AGO TO SCHEDULE A TIME FOR THE PASSENGER AIRBAG TO BE REPLACED. THEY'VE NEVER CALLED ME BACK. WHEN I CALL THEM, THEY TELL ME THE PART IS ON BACK ORDER. THE DEALERSHIP IS: MADISON HONDA, 280 MAIN ST, MADISON, NJ 07940. I WOULD LIKE MY VEHICLE SERVICED AS SOON AS POSSIBLE.

Service Brakes
Filed Aug 10, 2015160,000 milesFL

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V136000 (EXTERIOR LIGHTING) AND NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) HOWEVER, THE BRAKE WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

Air Bags
Filed Aug 7, 2015191,812 milesIN

I HAD THE HONDA AIRBAG RECALL DONE ON 8/3/2015. WHILE DRIVING THE CAR ON 8/6/2015, THE SRS SYSTEM OFF INDICATOR LIGHT CAME ON AND THEN WENT OFF. THIS LIGHT WAS NOT A PROBLEM BEFORE THE RECALL WAS DONE BUT NOW HAS US WONDERING WHAT IS THE STATUS OF OUR RESTRAINT SYSTEM.

Seats
Filed Aug 7, 2015109,540 milesPA

SHORTLY AFTER WE PURCHASED OUR HONDA 2002 CR-V IN OCTOBER 2014 WE NOTICED THE DRIVER'S SEAT WAS LOOSE: IT ACTUALLY ROCKS A BIT: AND UPON INVESTIGATION FOUND THAT THE BOLTS SECURING IT TO THE FLOOR COULD NOT BE TIGHTENED WITHOUT REMOVING THE ENTIRE SEAT. THE SEAT IS STILL LOOSE. MORE RECENTLY WE LEARNED THAT THERE HAD BEEN A RECALL, NHTSA CAMPAIGN ID NUMBER: 02V251000. THE DEFECT CAN LEAD TO THE SEAT FAILING TO REMAIN ANCHORED TO THE FLOOR IN A CRASH. THE INFORMATION ON THE NHTSA WEBSITE SAYS THAT ONLY TWO [SIC] VEHICLES WERE AFFECTED BY THE DEFECT, AND THAT THE OWNERS WERE NOTIFIED BY TELEPHONE. WE WOULD LIKE TO KNOW WHETHER THE RECALL APPLIES TO OUR VEHICLE. HOW SHOULD WE PROCEED?

Air Bags
Filed Aug 5, 2015PR

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA NUMBERS: 15V320000 (AIR BAGS), 14V700000 (AIR BAGS) AND 12V136000 (EXTERIOR LIGHTING) HOWEVER STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 17, 2015MI

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 17, 2015OR

I WAS CONTACTED BY MY LOCAL HONDA DEALERSHIP NOTIFYING ME OF A RECALL ON BOTH MY DRIVERS AND PASSENGERS SIDE AIRBAGS. THE HONDA DEALERSHIP SAID THAT THEY HAD THE AIRBAGS ON ORDER AND WOULD CONTACT ME WHEN THEY WERE IN. I HAVE BEEN CONTACTED BY HONDA A COUPLE OF TIMES SINCE THEM, ONLY TO HEAR THAT THEY DO NOT HAVE THE PARTS YET. I RECEIVED A LETTER TODAY, JULY 17, 2015 FROM THE AUTOMOBILE DIVISION OF HONDA STATING ONCE AGAIN THAT MY CAR'S AIRBAGS ARE BEING RECALLED. I WAS POINTED TO THIS PAGE DUE TO THE FACT THAT IT HAS BEEN OVER 6 MONTHS SINCE I WAS FIRST CONTACTED BY MY LOCAL DEALERSHIP AND THEY HAVE YET TO BE ABLE TO DELIVER THE SERVICE OF SERVICING MY AIRBAGS!

Unknown or Other
Filed Jul 12, 2015298,000 milesGA

[XXX] [XXX] CALHOUN GA 30701 MY A/C COMPRESSOR HAS WENT OUT AGAIN FOR THE 3RD TIME. WE HAVE PAID HONDA HENNESSY OF WOODSTOCK A TOTAL OF $6000.00 IN THE PAST 5 YEARS FOR THIS. WE BOUGHT THIS HONDA CR-V WITH ONLY 3 MILES. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. ALSO MY DRIVER SIDE SEAT RECLINES BACK AND FORTH WITH OUT EVEN USING THE LATCH. MY DOOR LOCKS DO NOT EVEN WORK THEY HAVE HAD TO BE PRIED OPEN AND I HAVE TO LEAVE THE KEY IN THE IGNITION SWITCH OR IT WON'T START. INVALID VIN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

Air Bags
Filed Jul 7, 2015170,000 milesCA

THE SRS LIGHT ON MY INSTRUMENT PANEL RECENTLY ACTIVATED WHICH I FIGURED WAS A RESULT OF THE RECENT AIR BAG RECALL AND WOULD BE RECTIFIED WHEN THE DEALER REPLACED THE AIR BAG PARTS AS PART OF THE RECALL. UNFORTUNATELY, AFTER HAVING BOTH PASSENGER AND DRIVER AIR BAG RECALL WORK COMPLETED ON 6/30/15, THE SRS LIGHT REMAINS LIT. COST OF REPAIR WAS ESTIMATED BY DEALER AT $850 AND APPARENTLY NOT COVERED BY HONDA AS PART OF THE RECALL(!) EVEN THOUGH I WAS TOLD THE SRS SYSTEM CONTROLS BOTH THE AIR BAG AND SEAT BELT TENSIONING SYSTEMS. NOT SURE HOW THESE UNITS WOULD WEAR OUT OTHER THAN BY INTERNAL FAILURE SINCE THE AIR BAGS FORTUNATELY HAVEN'T EVER BEEN DEPLOYED- SURE SEEMS LIKE IT SHOULD BE A NO BRAINER RECALL ITEM GIVEN THE POTENTIAL LIFE SAFETY DANGER THE FAILURE OF THIS SYSTEM POSES.

Unknown or Other
Filed Jul 3, 2015160,500 milesUT

THE AC COMPRESSOR STOPPED WORKING THROWING THE BELTS OUT OF THE CAR. THIS HAPPEN 6 YEARS AND 4 YEARS AGO TWICE.

Unknown or Other
Filed Jul 1, 201559,000 milesMS

HAVE TO MANUALLY LOCK AND UNLOCK THE DRIVER'S SIDE DOOR. ALSO KEY WILL NOT GO INTO THE LOCK. HAVE TO UNLOCK THE PASSENGER SIDE AND MANUALLY UNLOCK THE DRIVER'S SIDE DOOR.

Air BagsCrash
Filed Jun 23, 2015200,000 milesVA

TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. DURING THE CRASH, THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED OR IF ANY INJURIES WERE REPORTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.

Air Bags
Filed Jun 15, 2015AZ

2002 HONDA CR-V. CONSUMER WRITES IN REGARDS TO DRIVERS FRONT AIRBAG RECALL NOTICES 14V-349 AND 14V-351. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB...UPDATED 07-30/15 *BF THE CONSUMER STATED THE DEALER COMPLETED THE RECALL. UPDATED 08/06/15*JB

Air Bags
Filed Jun 9, 2015FL

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jun 1, 2015CA

2002 HONDA CR-V. CONSUMER WRITES IN REGARDS TO AIRBAGS RECALL NOTICE ISSUES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE ON BACK ORDER. *JB

Air Bags
Filed May 27, 2015MA

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air BagsCrash1 injured
Filed May 21, 2015180,000 milesCA

TL* THE CONTACT OWNED A 2002 HONDA CR-V. WHILE DRIVING AT 25 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED AFTER THE IMPACT. AS A RESULT, THE CONTACT SUSTAINED WRIST CUTS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.

Air Bags
Filed May 15, 2015OK

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/7/15*CN THE CONSUMER STATED THE AIR BAGS WERE REPAIRED. UPDATED 07/14/15*JB

Electrical System
Filed May 11, 2015101,000 milesCA

THIS IS FOR MY HONDA CRV 2002, WE HAVE ENOUGH TROUBLE FOR THIS CAR FROM AIRBAG TO POWER WINDOWS AND NOW IS THE IGNITION KEY THATS LOSING CONTACT, THE CAR WONT START AFTER 5 OR 6 TIMES OF TRYING TO TURN THE KEY TO START MODE. I SEARCHED ONLINE AND FOUND THAT THIS IS A KNOWN PROBLEM FOR THIS CAR. I CALLED HONDA AND THEY SAID THAT THEY'RE NOT AWARE OF THIS ISSUE. IM WRITING THIS EMAIL TO GET SOME HELP FROM YOU TO ADDRESS THIS ISSUE. I DONT KNOW WHY HONDA ALWAYS PLAY THIS GAME OF NOT HELPING OUT THE CONSUMERS RIGHT AWAY, THEY ALWAYS WAIT UNTIL SOMEONE GETS HURT OR DIE BEFORE THEY ACT ON THIS KIND OF ISSUE. THIS IGNITION SWITCH IS VERY DANGEROUS, WHAT IF MY CAR STALL IN THE MIDDLE OF THE FREEWAY? THIS IS VERY VERY DANGEROUS AND SCARY... THANKS FOR YOUR HELP

Air Bags
Filed May 11, 2015MO

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed May 8, 2015NY

WE TOOK THE CAR TO HONDA OF NANUET, NEW YORK A FEW MONTHS AGO FOR THIS AND OTHER SAFETY RECALLS AND WAS TOLD THEY WILL CONTACT WHEN THE PARTS ARE READY. BUT NOTHING HAPPENED.

Air Bags
Filed May 6, 2015NY

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE AND HAD SURPASSED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Air Bags
Filed Apr 30, 2015CA

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Apr 28, 2015CA

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Apr 28, 2015MN

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS). THE PASSENGER SIDE AIR BAG INFLATER WAS REPLACED, BUT THE PART WAS NOT AVAILABLE FOR MONTHS TO REPLACE THE DRIVER SIDE AIR BAG INFLATOR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Apr 27, 2015PA

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE DRIVER SIDE AIR BAG INFLATOR WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/1/15*CN

Air Bags
Filed Apr 27, 2015NV

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Apr 25, 2015CA

02/06/2015 CONTACTED HONDA OF VACAVILLE CA REGARDING NHTSA RECALL 14V-349. WAS TOLD "THE PART IS ORDERED". PLACED MULTIPLE CALLS TO DEALER REQUESTING UPDATES. NO INFORMATION GIVEN UNTIL 4/23/2015 WHEN I RECEIVED A CALL STATING THE PART WAS IN BUT THE SERVICE COULD NOT BE COMPLETED UNTIL 4/25/2015. FURTHERMORE I WAS TOLD IT WOULD TAKE 4 HOURS EVEN THOUGH THE RECALL NOTICE STATED THE REPAIR WOULD TAKE 42 MINUTES. FROM START TO FINISH IT HAS TAKEN HONDA OF VACAVILLE CA, 78 DAYS TO COMPLETE THE SERVICE ON THIS RECALL NOTICE. *TR

Air Bags
Filed Apr 22, 2015AL

TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE DRIVING AT 50 MPH, THERE WAS A NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS), 14V351000 (AIR BAGS), AND 12V136000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Air Bags
Filed Apr 22, 2015KY

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

Air Bags
Filed Apr 21, 2015CA

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/7/15*CN

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Honda CR-V → · Every CR-V year → · How the figures are calculated →