Page 4 of 11 · complaints 151–200 of 515

2002 Honda CR-V complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Latches/Locks/Linkages
Filed Aug 15, 2014200 milesMS

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE DOORS FAILED TO MANUALLY LOCK OR UNLOCK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER'S SIDE DOOR LOCK ACTUATOR AND THE DRIVER AND PASSENGER SIDE DOOR CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.

Electrical System
Filed Aug 7, 2014OK

2002 HONDA CR-V. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS . *SMD THE CONSUMER STATED SHE WOULD ALWAYS PUT THE KEYS IN THE SEAT, WHILE AT THE GAS STATION. THE VEHICLE LOCKED AUTOMATICALLY IF THEY KEYS WERE IN THE VEHICLE, BUT NOT IN THE IGNITION. THE CONSUMER STATED SHE WAS LOCKED OUT SEVERAL TIMES, JUST BY LAYING THE KEYS DOWN. THERE WAS NO SIGNAL OR ALERT THAT THE HEADLIGHTS WERE ON, AS SHE ACCIDENTALLY LEFT THEM ON. ALSO, THE INTERIOR LIGHT WOULD NEVER COME ON, WHEN SHE OPENED THE DOOR, THE HEADLIGHTS WERE REPLACED, THE SEAT BELT WOULD NOT RETRACT. THE AIR BAG LIGHT ILLUMINATED. THE CONSUMER RECEIVED A RECALL NOTICE, REGARDING THE ISSUE. THE DEALER INFORMED THE CONSUMER, SHE WOULD HAVE TO PAY $100 DIAGNOSIS FEE, TO DETERMINE, WHY THE LIGHT WAS STILL ON. *JB

Seat Belts1 injured
Filed Aug 7, 201488,000 milesKY

TL* THE CONTACT OWNS A 2002 HONDA CR-V. WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER SIDE BELT FAILED. ONCE THE SEAT BELT WAS CLICKED INTO THE BUCKLE, THE SEAT BELT CHOKED AND LOCKED THE PASSENGER INTO A TIGHT POSITION. THE PASSENGER'S FACE TURNED PURPLE AND THE SEAT BELT HAD TO BE CUT WITH A KNIFE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 88,000.

Exterior Lighting
Filed Jul 17, 2014100,000 milesNY

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE THE DRIVER REVERSING AT 5 MPH, SHE NOTICED THAT THAT A HEADLIGHT FAILED. THE CONTACT ALSO MENTIONED THAT THE WIRING OF THE HEADLIGHTS WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V136000 (EXTERIOR LIGHTING) AND WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Electrical System
Filed Jul 3, 201496,000 milesCA

WE BOUGHT THIS CAR IN MARCH, 2013. NOW IN 2014, WE NOTICED THE AC WASN'T WORKING WE ATTEMPTED TO RECHARGE IT WITH FREON, BUT I WAS TOLD THE COMPRESSOR NEEDED TO BE REPLACED. THE COMPRESSOR WAS REPLACE, THE CONDENSER, LINES, EX VALVE, EVEN A SENSOR. PRETTY MUCH ALL THE AC SYSTEM HAS BEEN REPLACE. NOW WE HAVE NOTICED THAT ONCE THE COMPRESSOR IS ON. IT CAUSES THE ENGINE TO STALL WHILE DRIVING OR MAKING TURNS. IT FEELS AS IF THE COMPRESSOR WILL CAUSE THE ENGINE TO TURN OFF. AS IF NOT BAD ENOUGH ONCE THE CAR IS ON PARK WITH AC ON THE COMPRESSOR WILL SHUT-OFF AND THE AC WILL START BLOWING A HUMID-SMELLY AIR. ONCE IT DOES THIS, THE COMPRESSOR'S EMERGENCY VALVE WILL OPEN AND FLUSH SOME FREON. IT IS A VERY SERIOUS SAFETY HAZARD. I DON'T FEEL SAFE DRIVING THE CAR WITH MY FAMILY IN IT. SPECIALLY NOW THAT I'VE READ ABOUT ALL THE OTHER RECALLS AND COMPLAINS. DOING MY RESEARCH NOW (WHICH IS TOO LATE), I FOUND THAT HONDA WAS SUED DUE TO THIS ISSUE. AC COMPRESSOR MALFUNCTION IS TO BE FOUND IN 02-04 HONDA CRVS. OUR CRV HAS BEEN BACK AT THE MECHANIC 3 TIMES THE LAST MONTH, AND YET THE ISSUE CANT BE RESOLVE. THE MECHANIC SAYS IT HAS TO DO WITH THE WAY THE SYSTEM WAS DESIGN. ALTERNATOR AND COMPRESSOR SHARE THE SAME BAND. I'M AFRAID AND CONCERNED THAT AT SOMEPOINT BOTH THINGS WILL GIVE-OUT WHILE DRIVING. *TR

Seats
Filed Jun 30, 2014KY

I JUST BOUGHT THIS VEHICLE FEW MONTHS AGO. NOTICED AS SOON AS I SAT IN THE DRIVER SEAT, IT WAS VERY LOOSE AND WOBBLY. THE SALESMAN INFORMED ME IT HAD NOT BEEN INSTALLED PROPERLY AT THE FACTORY, AND THE BOLTS HAD CAME LOOSE OR BROKE, BUT THE BOLTS DO NOT LINE UP WITH THE HOLES IN THE SEAT TO HOLD IT IN PLACE. I READ IN THE RECALLS, THAT THIS ISSUE WAS ONLY IN 2 VEHICLES AND THEY HAD BEEN FIXED. THERE ARE DEFINITELY MORE THAN 2 AFFECTED, INCLUDING MINE. *TR

Engine
Filed Jun 30, 2014119,000 milesPA

THE AC COMPRESSOR KNOCKS AS IF IT WANT TO COME OFF THE ENGINE. THIS HAPPENS WHILE DRIVING CAUSING TO JERK THE CAR FORWARD WHEN IT KICKS IN, THEN STOPS AND KICKS IN AGAIN SHORTLY THERE AFTER. THE CAR ALMOST STALLED OUT JUST BECAUSE OF THIS. THE ENGINE WORKS HARD AT KEEPING THE COMPRESSOR FROM SHUTTING THE CAR DOWN. ONE OF THESE DAYS IT WILL COME OF THE ENGINE. *TR

Electrical System
Filed Apr 11, 2014124,800 milesCA

AS, I WAS BACKING OUR CAR OUT OF OUR GARAGE ON THE MORNING OF 4/1/2014, I NOTICED A FOUL ODOR, LOOKED DOWN AND SAW SMOKE COMING OUT OF THE MASTER WINDOW SWITCH (MWS). MY HUSBAND SAID HE SAW SMOKE ALSO COMING OUT OF THE SPEAKER AS WELL. I STOPPED THE CAR AND WE ALL JUMPED OUT OF THE CAR THINKING IT MIGHT CATCH ON FIRE! THE SMOKE EVENTUALLY SUBSIDED, ALTHOUGH A TERRIBLE, TOXIC-LIKE SMELL REMAINED. WE FEEL FORTUNATE THAT AT LEAST THAT I WAS ONLY BACKING OUR CAR OUT OF THE GARAGE WHEN THE SWITCH STARTED SMOKING. IF I HAD BEEN DRIVING ON THEY FREEWAY, I COULD HAVE CRASHED. FOR A COUPLE OF WEEKS BEFORE THIS INCIDENT, THE MWS HADN'T BEEN WORKING CORRECTLY: THE FRONT RIGHT PASSENGER WINDOW COULD BE UNROLLED FROM THE MWS BUT WOULD NOT ALWAYS ROLL BACK UP FROM THE DRIVER'S SIDE SWITCH. THIS HAD HAPPENED BEFORE AND I HAD TO PAY TO GET A NEW MWS INSTALLED ON 3/4/2010. I AM AWARE THAT THERE WAS A RECALL FOR THIS PART AND THAT OUR VIN NUMBER WASN'T INCLUDED, HOWEVER IT OBVIOUSLY SHOULD HAVE BEEN! I WAS TOLD BY A SERVICE ADVISOR AT HONDA OF ESCONDIDO THAT IF THE MWS GETS WET, THE MOISTURE CAN CAUSE THE PART TO SHORT OUT, OVERHEAT, AND THE GREASE GETS REALLY HOT AND SMOKES, SMELLING TERRIBLY. OUR SWITCH DID GET WET FROM RAIN BOTH TIMES BEFORE THE SWITCH MALFUNCTIONED BECAUSE THE SWITCH IS IN A CAR DOOR, AND WHEN IT RAINS, IT'S GOING TO GET WET! BOTH THE ORIGINAL MWS THAT CAME WITH THE CAR WAS FAULTY AND THE MWS THAT I PAID TO REPLACE IT IN 2010 WAS FAULTY AS WELL. I DO NOT FEEL SAFE WITH THE

Electrical SystemFire
Filed Mar 31, 2014127,000 milesMI

UPON EXITING PARKING GARAGE, NEEDED TO LOWER FRONT LH WINDOW WITH POWER WINDOW SWITCH IN ORDER TO SWIPE GATE KEY PAD. UPON PUSHING THE FRONT DRIVERS SWITCH TO LOWER FRONT LH WINDOW A VERY STRONG SMELL (LIKE SOMETHING BURNING) WAS IMMEDIATELY NOTICED. WINDOW DID LOWER, OCCUPANT WAS ABLE TO ACCESS KEYPAD, PASSED THRU GATE AND THEN PROCEEDED TO RAISE DRIVERS WINDOW. PULLED OVER TO THE SIDE, RAISED ENGINE HOOD TO INSPECT IF A FLUID LEAK WAS VISIBLE AND NONE NOTICED. PROCEEDED TO DRIVE HOME AND INSTRUCTED MY HUSBAND THAT I HAD A BAD SMELL/ODOR EMITTING IN THE CABIN. WE NEXT FOUND THAT THE FRONT RH PASSENGER WINDOW WAS NOT OPERATIVE. AFTER EXTENSIVE INTERNET SEARCHES, WE PULLED THE FRONT DRIVERS SIDE SWITCH, POPPED THE DOOR BEZEL FIRST, THEN TOOK THE 3 SCREWS THAT HOLDS SWITCH TO BEZEL. MY WIFE WALKED UP WHILE I WAS DISASSEMBLING AND SHE SAID "THAT'S IT, THAT'S THE SMELL" !!!!!!!!!! I THEN PROCEEDED TO TAKE OFF THE WINDOW LOCK BUTTON AND THEN THE 3 SCREWS HOLDING BACK PLATE ONTO SWITCH, AND FURTHER DISASSEMBLED. ONCE I HAD THE CONTROL BOARD IN HAND I IMMEDIATELY NOTICED THE "MELTING" OF THE DRIVERS SIDE WINDOW SWITCH. IT APPEARS THE FRONT LH AND FRONT RH ELECTRONIC MECHANISMS ARCED AND MELTED. I HAVE PHOTOS IF INTERESTED. I ORDERED A NEW SWITCH FROM HONDA DEALER AT A COST OF $200. I ALSO CONTACTED HONDA CUSTOMER RELATIONS AND THEY RECORDED MY COMPLAINT BUT WOULD NOT HELP US IN TERMS OF COMPENSATING US (FULL OR PARTIAL) FOR NEW SWITCH. THIS VEHICLE WAS NOT PART OF THE RECALL 2002-20

Air Bags
Filed Mar 12, 201423,705 milesFL

THIS WAS A HONDA RECALL FOR DRIVER SIDE AIRBAG INFLATOR KIT .NO CHARGE TO ME THE OWNER.. ANOTHER HONDA RECALL FOR THE PASSENGER AIRBAG INFLATOR KIT WAS DONE ON JULY 31 2013 AGAIN NO CHARGE TO ME THE OWNER..SPRING OF 2008 I RECEIVED A WARRANTY EXTENSION FOR THE OCCUPANT POSITION DETECTION SYSTEM EXTENDING THE WARRANTY FOR 10 YEARS.OR 150000 MILES..I HAVE LESS THAN 35000 MILES ON CAR.MY SRS LITE WENT ON IN EARLY FEB 2014 SO I MADE AN APPOINTMENT WITH HOLMAN HONDA.THEY TOLD ME IT WAS OUT OF WARRANTY. THE CHARGE TO CHECK WOULD BE $60 AND I WOULD HAVE TO PAY FOR REPAIRS. SINCE THIS HAS BEEN A PROBLEM FOR HONDA I REFUSED TO PAY..A CALL TO HONDA OF AMERICA WAS FRUITLESS AS THEY SAID THE CAR WAS OUT OF WARRANTY..OF COURSE THIS WILL BE MY LAST HONDA. THEY DID NOT SEEM TO CARE.. *TR

Steering
Filed Feb 15, 2014149,420 milesVA

I AM 2ND OWNER OF THIS 2002 HONDA CRV-EX MADE IN GREAT BRITAIN FOR OUR LEFT HAND DRIVE (RIGHT SIDE OF ROAD) AMERICAN MARKET. CURRENT MILEAGE IS APPROXIMATELY 149,500. RECENT 4 WHEEL ALIGNMENT TO CORRECT FRONT TIRE WEAR AND RETURN TO MANUFACTURER SPECIFICATIONS HAS RESULTED IN VIOLENT PULL/TORQUE STEER TO RIGHT UPON ACCELERATION. DRIVING AT CRUISING SPEED REQUIRES STEERING CAR TO LEFT TO CONTROL CONSTANT PULL TO RIGHT. THIS IS NOT A ROAD CROWN ISSUE. I SEE FROM MY OWN INTERNET SEARCHES THAT THIS IS A VERY COMMON ISSUE FOR NUMEROUS YEARS OF THIS VEHICLE, BUT I HAVE NOT YET FOUND ANY COMPLAINTS ON FILE HERE. MANY CONSUMER STORIES FOUND ELSEWHERE DOCUMENT THAT A HONDA DEALER WON'T EVEN CONSIDER ASSISTING THIS PROBLEM IF THE VEHICLE IS OUT OF WARRANTY (LIKE MINE...). EVEN SO, MANY OTHER STORIES HAVE THE DEALER SAYING THAT THERE IS NOTHING THAT CAN BE DONE IF THE ALIGNMENT MEETS THE VEHICLE'S PUBLISHED ALIGNMENT SPECIFICATIONS. I AM TRYING TO GET A COPY OF A HONDA TSB THAT MIGHT ADDRESS THIS PROBLEM, BUT ACCESS TO HONDA MANUFACTURER WEBSITES IS BLOCKED ON ACCESSING TSB'S AND EVEN THIS USGOV SERVICE APPEARS TO REQUIRE PAYING FOR SUCH CRITICAL INFORMATION. I WILL KEEP LOOKING AND HOPE THAT THERE IS A DEFINITIVE CORRECTION TO THIS DANGEROUS VEHICLE BEHAVIOR AND I HOPE NHTSA WILL TAKE HONDA TO TASK ON THIS ISSUE FOR MANY CRV OWNERS. I SUGGEST NHTSA DO ITS OWN GOOGLE SEARCH FOR THIS PROBLEM AS A STARTING POINT. THANX!! *TR

Latches/Locks/Linkages
Filed Jan 19, 201485,000 milesVA

IN 2010 THE LOCKS ON THE TWO FRONT DOORS AND LEFT REAR PASSENGER DOOR STOPPED RESPONDING TO THE ELECTRONIC SIGNAL AT ABOUT THE SAME TIME. ALL THREE ACTUATORS WERE REPLACED. THE VEHICLE HAS NOT HAD EXTENSIVE USAGE SINCE THEN BUT IN DECEMBER 2013 PROBLEMS DEVELOPED AGAIN WITH THE LOCKS - WITH TWO NEW DOORS AND ONE REPEATING DOOR. THE REAR RIGHT PASSENGER DOOR LOCK, THE TRUNK/HATCH LOCK, AND FOR A SECOND TIME THE DRIVER'S FRONT DOOR DO NOT WORK CORRECTLY. THE REAR RIGHT PASSENGER DOOR HAS NO EXTERNAL KEY LOCK AND DOES NOT RESPOND TO THE ELECTRONIC SIGNAL. IT MUST BE LOCKED AND UNLOCKED MANUALLY FROM THE INTERIOR OF THE CAR USING THE LOCK BUTTON ON THAT DOOR. THE DRIVER'S DOOR RESPONDS TO AN ELECTRONIC SIGNAL BUT A KEY CANNOT BE INSERTED INTO THE LOCK. THE TRUNK LOCK DOES NOT RESPOND TO A SIGNAL AND A KEY CAN ONLY BE INSERTED INTO THE LOCK IF THE CAR IS LOCKED AND THEN UNLOCKED VIA THE DRIVER'S SIDE CONTROL BUTTON LOCATED ON THE DOOR. IT SEEMS UNUSUAL THAT ALL THREE DOORS WOULD BEGIN EXPERIENCING DIFFICULTIES AT THE SAME TIME - WITH ONE DOOR THAT HAD ALREADY HAD AN ACTUATOR REPLACED BEING ONE OF THE THREE PROBLEM DOORS. WHY CAN THE CONTROL LOCK BUTTON ON THE DRIVER'S DOOR AFFECT THE ABILITY TO PLACE A KEY IN THE TRUNK/HATCH LOCK? HAS HONDA ISSUED A SAFETY BULLETIN OR RECALL ON THIS ISSUE? THERE SEEMS TO BE A LOT OF LOCK CONCERNS BEING POSTED ON CAR FORUMS CONCERNING THE CRV LOCK ISSUE. IS THIS A SAFETY ISSUE? *TR

Air Bags
Filed Jan 17, 2014166,000 milesOR

NO ACCIDENT OCCURRED. NOTIFIED VIA DEALERSHIP INSPECTION THAT FRONT AIRBAG SENSORS FAULTY. APPROXIMATE COST OF REPLACEMENT $800.00. POSSIBLE FAILURE OF AIRBAGS DEPLOYING UPON IMPACT. FEEL SINCE THIS IS A REQUIRED SAFETY FEATURE THAT MANUFACTURER SHOULD BE RESPONSIBLE FOR REPLACEMENT. *TR

Seats
Filed Jan 1, 2014OH

THE DRIVER'S SEAT ROCKS BACK AND FORTH DURING NORMAL DRIVING WHEN STOPPING OR STARTING. ADDITIONALLY, I FOUND A SCREW LOOSEN UNDER THE SEAT AREA. *TR

Power Train
Filed Dec 17, 2013170,000 milesNY

CAR STALLS WHEN YOU BRAKE TO STOP OR IF STOPPED WILL STALL WHEN YOU BEGIN TO ACCELERATE. ALSO WILL STALL WHEN MOVING THE DRIVE INDICATOR FROM DRIVE TO REVERSE OR REVERSE TO DRIVE WHEN STOPPED. CAR STALLS WHEN MAKING SLOW TURNS. STALLS ARE TOTALLY UNPREDICTABLE. HONDA STATES THAT IT CAN'T FIX THE PROBLEM WITHOUT A FAULT CODE. STALLING IS A SERIOUS ISSUE THAT CAN CAUSE AN ACCIDENT. *TR

Seats
Filed Oct 11, 2013137,000 milesFL

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT WOULD INDEPENDENTLY SHIFT FORWARD AND BACKWARD WHENEVER OCCUPIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.

Steering
Filed Sep 16, 201391,700 milesCA

2002 HONDA CRV: I WAS MAKING A TURN FROM A STOP LIGHT, INTO THE FREEWAY ON RAMP, AND I HEARD A LOUD GEAR DRAGGING SOUND FROM THE ENGINE COMPARTMENT. I LOST POWER STEERING AND THE CAR AND IT WAS PULLING TO THE RIGHT. I IMMEDIATELY ATTEMPTED TO PULL OVER JUST AS I WAS ASCENDING ON TO THE ON RAMP, HOWEVER THE ENGINE STALLED AND SMOKE WAS VISIBLE COMING FROM THE ENGINE BAY BEFORE I COULD SAFELY PULL OVER TO THE SHOULDER. I HAD TO PUT THE GEAR ON NEUTRAL AND PUSH THE CAR TO THE SHOULDER. IT WAS NERVE RACKING WITH MY WIFE AND TWO KIDS IN THE CAR. I NOTICED THAT FLUID WAS LEAKING UNDERNEATH THE CAR. I INSPECTED ALL THE FLUID LEVELS AND REALIZED THAT IT WAS FROM AN AIR CONDITIONER COMPRESSOR FAILURE, WHICH CAUSED THE ACCESSORY BELT TO DRAG AND STALL THE ENGINE. THE VEHICLE RESTARTED BUT AC WAS NOT FUNCTIONAL. *TR

Equipment › Appliance › Air Conditioner
Filed Sep 5, 201366,479 milesCO

IN 2006 WITH 66000 MILES AND UNDER NORMAL DRIVING CONDITIONS THE AIR CONDITIONING SYSTEM STARTED TO GIVE OFF BURNING SMELL WHICH CAUSED HEADACHES AND NAUSEA BEFORE THE SYSTEM FAILED COMPLETELY. A/C COMPRESSOR WAS FOUND TO HAVE FAILED AND IT WAS REPLACED. THEN IN AUGUST 2013 WITH 95000 MILES THE UNIT FAILED AGAIN WITH THE SAME ISSUE AND SAME TOXIC FUMES. AM CONCERNED ABOUT THE HEALTH IMPACT OF THIS ESPECIALLY DUE TO THE FREQUENCY OF THIS FAILURE. RESEARCH HAS SHOWN THAT THIS COMPONENT IS OF INADEQUATE DESIGN AND HONDA LOST A CLASS ACTION LAWSUIT DUE TO FREQUENT FAILURES. THIS FAILURE RATE, WHILE NOT IMPACTING THE SAFETY OF THE CAR, DOES HAVE POTENTIAL HEALTH HAZARDS FOR THE OCCUPANTS BEYOND REASONABLE RISK. *JB

Electrical System
Filed Aug 1, 2013GA

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THEY HEARD A LOUD BANG COME FROM UNDER THE HOOD ON THE VEHICLE JUST AS THE AIR CONDITIONER STOPPED WORKING. THE CONTACT TOOK THE VEHICLE TO A MECHANIC WHERE IT WAS DETERMINED THAT THE COMPRESSOR HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND CURRENT MILEAGE WAS 168,000.

Exterior Lighting
Filed Jul 31, 2013157,983 milesMA

I RECENTLY NOTICED THAT THE VEHICLE LIGHTS WERE PULSATING AT A LEVEL THAT WAS BARELY DETECTABLE. JUST YESTERDAY WHEN I ATTEMPTED TO USE THE VEHICLE AND TURNED ON THE LIGHTS ONLY THE RUNNING LIGHTS CAME ON. I HAVE NO HEADLIGHTS EITHER HIGH OR LOW BEAM. RESEARCH HAS DISCOVERED THAT 2002-2004 HONDA CRVS HAVE HAD THE IDENTICAL ISSUE DUE TO OVERHEATING CIRCUITRY CAUSING THE LIGHT SWITCH TO CATASTROPHICALLY FAIL. *TR

Electrical SystemFire
Filed Jul 31, 2013160,000 milesNH

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT WAS ATTEMPTING TO START THE VEHICLE WHEN HE NOTICED THAT THE DRIVER'S SIDE DOOR BUTTONS WERE MELTED AND ALL FOUR WINDOWS FAILED TO OPEN. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Electrical System
Filed Jul 31, 20132,090,000 milesVT

THE DRIVERS SIDE POWER WINDOW CONTROL IS SHORTING OUT. THE FRONT PASSENGER WINDOW WOULD NOT GO UP ALL THE WAY ABOUT A WEEK AGO IT WAS MANUALLY FIXED BY MY HUSBAND BUT THE CONTROLLER ON DRIVER'S SIDE WAS SHORTING OUT. THERE WAS A RECALL ON CERTAIN CRV'S BUT WE NEVER GOT ONE AND NOW OUR CAR IS ACTING UP JUST LIKE THE RECALL. WHEN I CALLED BOTH THE LOCAL HONDA DEALERSHIP THAT WE GOT THE VEHICLE FROM AND CALLED DIRECTLY TO HONDA I WAS TOLD THAT MY VEHICLE DIDN'T QUALIFY SINCE IT WAS NOT RECALLED. I FEEL THAT SINCE MY CAR IS DOING WHAT THE RECALL SAID, IT SHOULD BE PART OF THE RECALL REPAIR SINCE THIS IS NOW A SAFETY ISSUE. COULD YOU PLEASE LET ME KNOW HOW BEST TO HANDLE MY CAR SITUATION. I HAVE BEEN A LOYAL HONDA OWNER FOR YEARS AND REALLY LOVE MY CRV. I PLAN ON STICKING WITH HONDA BECAUSE WE HAVE ALWAYS BEEN VERY SATISFIED. LOOK FORWARD TO HEARING BACK FROM SOMEONE ON THIS MATTER. *TR

Air Bags
Filed Jul 30, 2013MA

2002 HONDA CRV. CONSUMER WRITES IN REGARDS PASSENGER FRONT AIR BAG RECALL NOTICE. *SMD THE CONSUMER STATED THE DEALER WASN'T WILLING TO PICK UP THE VEHICLE, OR EVEN SUPPLY MONEY FOR GAS, TIME AND MILEAGE.

Electrical System
Filed Jun 13, 2013140,000 milesNY

THE DRIVER'S SIDE DOOR ACTUATOR FAILED. I HAVE TO OPEN THE DRIVER'S DOOR WITH A KEY AND THE REMOTE DOESN'T WORK ON THE DRIVER'S SIDE. THE OTHER DOORS LOCK WITH THE REMOTE BUT ONLY AFTER THE DRIVER'S SIDE DOOR IS LOCKED BY KEY. THIS HAS ALSO AFFECTED THE INTERIOR LIGHTS WHICH DON'T LIGHT WHEN THE DOOR IS OPEN. *TR

Engine and Engine Cooling
Filed Jun 5, 201367,000 milesWA

AC COMPRESSOR SEIZED AND BROKE APART WHILE DRIVING ON THE HIGHWAY. *TR

Electrical System
Filed May 21, 2013RI

DOOR LOCK DOES NOT WORK WITH THE REMOTE OR MANUAL KEY. DOOR LOCKS SPORADICALLY MOVE UP AND DOWN WITH OUT TOUCHING DOOR LOCK SWITCHES. I SPENT $300.00 ON GENUINE HONDA PARTS AND HAD MY MECHANIC INSTALL A NEW ACTUATOR AND LOCK MECHANISM, AND THE PROBLEM IS EXACTLY THE SAME. I WANT TO TAKE THE CAR TO HONDA AND ASK FOR A TOTAL REIMBURSEMENT AND A FINAL REPAIR. I AM SURPRISED THERE HAS NOT BEEN A RECALL ON THIS PARTICULAR PROBLEM BECAUSE OF THE NUMBER OF COMPLAINTS ABOUT THE KEY LOCKS ON THESE MODELS. A LOCAL TELEVISION STATION ( WITH A PROBLEM SOLVING SEGMENT RECENTLY COVERED THIS PROBLEM.) CAN YOU PLEASE HELP ME IN ANY WAY? THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TR

Air Bags
Filed Apr 14, 2013140,000 milesCA

WHAT HAS HAPPENED IS THAT A SAFETY RECALL HAS BEEN ORDERED FOR MY CAR'S PASSENGER SIDE AIRBAG AND SAFERCAR HAS NOT POSTED IT HERE! *TR

Electrical SystemFire
Filed Mar 7, 2013250,000 milesIL

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT SMELLED FIRE COMING FROM THE DRIVER'S SIDE POWER WINDOW SWITCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V486000 (ELECTRICAL SYSTEM, VISIBILITY). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 250,000. *TR

Electrical System
Filed Mar 1, 201388,962 milesCA

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE PARKED, SHE NOTICED SMOKE AND A BURNING ODOR COMING FROM THE DRIVER SIDE DOOR PANEL AND VENTS. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE DRIVER SIDE MASTER SWITCH WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V486000 (ELECTRICAL SYSTEM , VISIBILITY). THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,962. UPDATED 5/9/13 *CN

Exterior LightingFire
Filed Feb 7, 2013190,000 milesFL

TL* THE CONTACT OWNS A 2002 HONDA CRV. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG BURNING ODOR. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE HEADLIGHT SWITCH PLUG AREA WAS BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 190,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 191,000.

Exterior Lighting
Filed Feb 4, 201387,500 milesCA

LOW BEAM HEADLIGHTS INOPERATIVE. THERE IS A SAFETY RECALL IN PLACE DUE TO A KNOWN WIRING ISSUE. HOWEVER, CAUSE OF FAILURE IS CONCURRENT BURNOUT OF LOW BEAM FILAMENTS IN BOTH BULBS. THIS IS HIGHLY UNLIKELY UNLESS THERE IS A VOLTAGE SURGE OF SOME SORT. UNKNOWN WHETHER THIS IS RELATED TO THE WIRING RECALL, AS THE DESCRIBED FAILURE MODE IN THE CURRENT RECALL CAMPAIGN WOULD RENDER THE CIRCUIT OPEN AND NOT SUBJECT FILAMENTS TO OVERVOLTAGE. POSSIBILITY OF A SECOND CAUSE OF HEADLIGHT FAILURE IN THIS MODEL. *TR

Visibility › Power Window Devices and Controls
Filed Jan 28, 2013150,000 milesFL

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE DRIVER?S SIDE POWER WINDOW FAILED TO OPERATE AFTER BEING ENGAGED. THE CONTACT PERSONALLY REPLACED THE MASTER POWER WINDOW SWITCH. THE VEHICLE WAS REPAIRED PRIOR TO THE RECALL REPORT DATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN WITH NHTSA CAMPAIGN ID NUMBER 12V486000 (ELECTRICAL SYSTEM , VISIBILITY). THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 02/26/13*LJ THE CONSUMER STATED THE WINDOW SWITCH WAS CORRODED. UPDATED 02/28/2013 *JS

Electrical System
Filed Jan 11, 201390,000 milesCA

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE CONTROL MODULE FAILED WHILE TRYING TO OPERATE THE WINDOWS. THE CONTACT ALSO STATED THAT THE DOOR BECAME HOT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V486000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Vehicle Speed Control
Filed Dec 12, 2012176,000 milesIN

WHILE PULLING INTO TRAFFIC FROM A STATE HIGHWAY ONTO AN INTERSTATE THE ACCELERATOR STUCK WIDE OPEN. BEFORE I COULD ASSESS THE PROBLEM MY SPEED HAD REACHED 80 MPH. USING THE BRAKES DID NOTHING. I WAS ONLY ABLE TO GAIN CONTROL AND SLOW THE VEHICLE DOWN BY TAPPING ON THE ACCELERATOR PEDAL SEVERAL TIMES. IN RESEARCHING CR-V'S I FOUND THAT THE PROBABLE CAUSE IS A BROKEN CRUISE CONTROL CABLE. NOTE: THIS HAS OCCURRED 3 ADDITIONAL TIMES. NOTE: THE CRUISE CONTROL WAS NOT ACTIVATED WHILE THIS PROBLEM OCCURRED. *TR

Visibility › Power Window Devices and Controls
Filed Dec 7, 201260,920 milesCO

ON JUNE 25, 2012, STARTED ENGINE AND LOWERED DRIVER-SIDE POWER WINDOW. NOTICED SMOKE RISING FROM THE DRIVER-SIDE POWER WINDOW SWITCH. CONTACTED LOCAL HONDA DEALERSHIP WITHIN 20 MINUTES. DID *NOT* RECEIVE A RECALL NOTICE (NHTSA CAMPAIGN NUMBER: 12V-486) FROM HONDA MOTORS (HONDA CAMPAIGN RECALL NUMBER: S61) SINCE THE VEHICLE WAS MANUFACTURED IN DECEMBER 2001 (I.E., VEHICLE WAS MANUFACTURED BEFORE THE FEBRUARY 19, 2002, THROUGH JULY 28, 2006 RECALL DATES). *TR

Visibility › Power Window Devices and ControlsFire
Filed Nov 20, 2012155,000 milesCA

TL* THE CONTACT OWNS A 2002 HONDA CRV. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN RAINY WEATHER WHEN THE DRIVER'S DOOR EMITTED SMOKE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V486000 (MASTER POWER SWITCH VISIBILITY: POWER WINDOW DEVICES AND CONTROLS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 155,000.....UPDATED 12/19/12 *BF THE CONSUMER STATED THE MASTER POWER WINDOW SWITCH (ON DRIVER'S SIDE) WAS REPLACED ON 11/21/12 THE CONSUMER'S THE VEHICLE'S VIN SHOULD HAVE BEEN INCLUDED IN THE RECALL POSTED ON 10/16/12. *JS 12/21/2012

Air Bags
Filed Oct 24, 2012191,103 milesCA

I RESPONDED TO A RECALL NOTICE FOR THE AIRBAG INFLATOR. I HAD NOTICED, IMMEDIATELY THEREAFTER, THAT MY HORN AND CRUISE CONTROL IS INOPERABLE. I CONTACTED SERVICE ADVISOR WHO ASKED TO BRING THE CAR BACK IN. SHE AGREED THAT THE MECHANISM FOR THESE INOPERABLE PARTS IS IN "CLOSE PROXIMITY TO THE AIR BAG INSPECTION AREAS", FOR THE RECALL. HOWEVER, THEY CLAIM THEY "... ARE NOT LIABLE FOR THE CABLE REEL" AND WILL CHARGE TO HAVE IT FIXED. AND JUST YESTERDAY, IN THE PROCESS OF GETTING MY WINDOW FIXED, THE SAME DEALERSHIP LEFT OUT THE MOISTURE SHIELD AND DISABLED MY DOOR LOCKS WHICH ARE SUPERFICIAL ISSUES THAT THEY SOMEWHAT RESOLVED. HOWEVER, I STILL DO NOT HAVE A WORKING HORN OR CRUISE CONTROL BECAUSE THESE WERE CONSEQUENTIALLY DAMAGED AFTER INNOCENTLY RESPONDING TO AN AIRBAG RECALL INSPECTION. *TR

Electrical System
Filed Sep 11, 2012OH

REPLACED MY AC COMPRESSOR FOR THE SECOND TIME IN LESS THEN TWO YEARS. *TR

Seat Belts › Front › Webbing
Filed Sep 7, 2012AZ

I AM ONE OF THREE OWNERS WHO PURCHASED HONDA CR-V EX (AND LX) IN 2002. THIS HAS BEEN A GREAT FOR ME I WAS ABLE TO PAY FOR BY MYSELF. I WAS AT THE DEALERS AND I WAS ABLE TO SEE IT UNWRAPPED WITH ONLY 6 MILES ON IT AS I SINGED THE FORM TO GET IT THAT DAY. I HAD IT INSURANCE THE DAY I PICKED IT UP, WITH THAT BEING SAID I LOVE THIS CAR! BUT IN THE LAST TWO YEARS I HAVE NOTICE A GROWING NUMBER OF INCIDENTS INVOLVING THE SEAT BELTS IN THIS VEHICLE. I HAVE AT TIMES FOUND IT DIFFICULT TO SECURELY FASTEN THE SEAT BELTS AT ALL. MY ATTEMPT TO GET THE SEAT BELT SECURED CAN BE LABORING; MY MOTHER WITH HER FAILING HEALTH CANNOT DO IT VERY WELL AT ALL. IF I WAS ONLY ONE OF THE THREE OF US I WOULD ASSUME THAT IT IS JUST MY VEHICLE BUT IT IS NOT. IT CAN TAKE UP TO 5 MINUTES TO DO THIS SIMPLE TASK. THIS MAKES ME QUESTION IF THE CONNECTION WILL GIVE WAY DURING AN ACCIDENT. PLEASE UNDERSTAND THAT MY 6 YEAR OLD DAUGHTER IS IN THIS CAR TWICE A DAY. THIS IS NOT JUST ONE CAR SEAT BELT BUT ALL THE ONES IN THE BACK AND FRONT. SINCE IT IS THE LAW TO ENSURE THAT ALL PERSONS IN A VEHICLE ARE SECURELY FASTENS IN THE RETRAINING DEVICES. THIS WAS A RECALL SOME TIME AGO BUT IT WAS NOT ADDRESS WHEN I TOOK MY CAR TO A HONDA DEALER (2002 HONDA CR-V SEAT BELTS RECALL 01V351000), NOR THE ROCKING OF THE DRIVER'S SEAT (2002 HONDA CR-V SEATS RECALL 02V251000) WHICH I FIND MOST DISTRACTING. I FEAR THAT OWNER OF THIS USED VEHICLES WILL FIND IT REPAIR TO BE HIGH COST ITEMS. PLEASE CONSIDER AN INVESTIGATION OF THESE ISS

Visibility › Power Window Devices and ControlsFire
Filed Sep 7, 2012180,592 milesNH

TL* THE CONTACT OWNS A 2002 HONDA CRV. THE CONTACT STATED THAT AS SHE OPENED THE DRIVER SIDE WINDOW, THERE WAS SMOKE COMING FROM THE BOTTOM OF THE DOOR. THE FIRE DEPARTMENT WAS NOTIFIED WHO DISCONNECTED THE BATTERY. THE VEHICLE WAS TOWED TO A MECHANIC WHO INSPECTED THE FAILURE AND ADVISED THE CONTACT THAT THE MASTER WINDOW SWITCH WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT THEY WOULD SEND A REPRESENTATIVE TO FURTHER INVESTIGATE THE FAILURE. THE FAILURE MILEAGE WAS 180,592.

Equipment › Appliance › Air Conditioner
Filed Aug 16, 201275,000 milesLA

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WITH THE AIR CONDITIONER ACTIVATED WHEN SUDDENLY, WARM AIR BEGAN TO CIRCULATE THROUGHOUT THE VENTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE AIR CONDITIONER COMPRESSOR WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. ALSO, THE CHECK ENGINE LIGHT HAS BEEN COMING ON AND GOING OFF, SINCE THE VEHICLE WAS PURCHASED IN 2002. THE DEALER INFORMED THE CONSUMER THERE WAS A CRACK AT THE TOP OF THE FUEL TANK. UPDATED 07/17/14 UPDATED 03/10/16.*JB

Exterior Lighting › Headlights › Switch
Filed Aug 2, 2012PR

2002 HONDA CRV. CONSUMER WRITES IN REGARDS TO TWO RECALLS AND NO PARTS BEING AVAILABLE. *TGW DOCUMENT WAS WRITTEN IN SPANISH.

Fuel/Propulsion System
Filed Jul 25, 2012TX

SINCE I BOUGHT CRV (USED), IN SEPTEMBER 2011, MY GAS GAUGE HAS BEEN INACCURATE. *TR

Exterior Lighting › Headlights › Switch
Filed Jul 16, 2012CA

2002 HONDA CRV. CONSUMER WRITES IN REGARDS TO RECALL RESOLUTION RECALL 12V-136000.*TGW THE CONSUMER STATED BOTH HEADLAMPS FAILED AT THE SAME TIME. THE CONSUMER STATED AT THE TIME, NO RECALL HAD BEEN ISSUED. SHE PURCHASED AND REPLACED THE SWITCH WHICH FIXED THE PROBLEM. ONCE A RECALL WAS ISSUED, HONDA REIMBURSED HER FOR THE DEFECTIVE SWITCH, BUT NOT THE HEADLAMP BULBS. THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE BULBS, BECAUSE THE DEALER SUGGESTED THE REPLACEMENT, EVEN THOUGH IT DID NOT SOLVE THE PROBLEM. *JB

TiresCrash1 injured
Filed Jul 13, 201245,000 milesCA

LEFT REAR TIRE WITH APPROX 45,000 MILES ON IT BLEW AT 70MPH ON OPEN HIGHWAY, RESULTING IN LOSS OF CONTROL OF VEHICLE, ROLLOVER, DRIVER INJURED. *TR

Air BagsCrash1 injured
Filed Jul 1, 201244,000 milesCA

LEFT REAR TIRE BLEW OUT ON HIGHWAY AT 70MPH, DRIVER LOST CONTROL OF VEHICLE AND IT FLIPPED AND ROLLED MULTIPLE TIMES. PASSENGER AIR BAG DEPLOYED (NO PASSENGER IN VEHICLE) BUT DRIVER AIR BAG FAILED TO DEPLOY. DRIVER HAD BROKEN BONES, CUTS AND ABRASIONS. DEPLOYMENT OF DRIVER AIR BAG WOULD LIKELY HAVE REDUCED INJURIES TO DRIVER. *TR

Engine and Engine Cooling
Filed May 25, 2012106,101 milesVA

THE A/C COMPRESSOR HAS FAILED TWICE. THE FIRST TIME AT 106101 MILES IN 2008 AND THE SECOND TIME AT 135567 MILES ON MAY 3, 2012. SO IT LASTED JUST 29466 MILES. THIS IS UNACCEPTABLE AND UPSETTING. THE NEW ONE IS ALREADY STARTING TO ACT UP BUT AT LEAST IT'S UNDER WARRANTY SINCE IT HAS ONLY BEEN 3 WEEKS SINCE IT WAS INSTALLED. HONDA NEEDS TO REDESIGN THE COMPRESSOR SO PEOPLE CAN AT LEAST GET A RELIABLE REPLACEMENT PART. HONDA SHOULD LOSE THEIR REPUTATION FOR BUILDING QUALITY CARS AND I WILL NEVER BUY ANOTHER ONE BECAUSE OF THIS. *TR

Exterior Lighting › Headlights
Filed May 17, 201290,000 milesFL

TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE HEADLIGHT LENSES WAS DEFECTIVE. THE LENSES WERE FOGGY AND THEY DID NOT PRODUCE PROPER ILLUMINATION. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THE LENSES COULD BE SAND CLEANED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE HEADLIGHT LENS WAS NOT REPAIRED. THE FAILURE MILEAGEWAS 90,000 AND THE CURRENT MILEAGE WAS 117,408. UPDATED 06/29/12 *BF UPDATED 07/09/12

Fuel System, Gasoline
Filed May 7, 2012110,000 milesWI

MY FUEL GAUGE IS NOT ACCURATE: IF THE TANK DROPS TO HALF FULL, THE GAUGE IS UNRELIABLE AND OFTEN REGISTERS MORE OR LESS GAS THAN THERE IS. USUALLY THERE IS LESS GAS THAN THE GAUGE REGISTERS, BUT I'VE FILLED UP THE TANK UNTIL THE TANK CLICKED, AND THE GAUGE STILL READ 3/4 FULL. I'VE BEEN BROWSING ON SOME ONLINE FORUMS, AND THIS SEEMS TO BE A COMMON PROBLEM WITH THE 2002 CRV. ON THIS SITE, IT LOOKS LIKE 8 DIFFERENT PEOPLE WITH 2002 HONDA CRVS HAVE POSTED THE SAME COMPLAINT: HTTP://WWW.TOPIX.COM/FORUM/AUTOS/HONDA-CR-V/TPHIOAURAC0I3T5O3 THIS IS A SAFETY HAZARD FOR ME BECAUSE I LIVE IN WI, WHERE TEMPERATURES COMMONLY REACH BELOW ZERO IN THE WINTER! I COMMUTE 50 MINUTES USING A COUNTRY ROAD, AND I COULD LITERALLY FREEZE IF MY GAS GAUGE IS UNRELIABLE, AND I THINK THAT I HAVE MORE GAS THAN I HAVE. (THERE ARE NO PUBLIC PAY PHONES ON MY ROUTE, AND THERE AREN'T ALWAYS HOUSES WITHIN WALKING DISTANCE.) THIS COULD, OF COURSE, ALSO BE A PROBLEM FOR ANYONE DRIVING ON THE FREEWAY WHO RUNS OUT OF FUEL DUE TO A FAULT GAUGE/SENDING UNIT. I TOOK IT TO A DEALER IN MADISON, WI, AND THE DEALER SAID THAT THE ESTIMATED COST WAS $450+ FOR PARTS AND LABOR. HELP! DO THE RIGHT THING, HONDA, AND ISSUE A RECALL IF THIS IS A KNOWN PROBLEM. IT DOES SEEM TO BE A FLAW IN THE MASS-PRODUCED COMPONENT, NOT JUST INDIVIDUAL QUIRK OF ONE CAR/DRIVER. *TR

Electrical SystemFire
Filed May 7, 201260,000 milesCA

ON MAY 5, 2012, THE WINDOW CONTROL PANEL ON THE DRIVER SIDE OF MY 2002 CRV SPARKED IN FLAME AND EMITTED SMOKE AND FUME THAT SMELLED LIKE BURNT PLASTIC AND TOXIC CHEMICALS. I HAD TO PULL OVER ON THE FREEWAY BECAUSE THE FUME STUNK UP THE INTERIOR OF THE CAR. MY HUSBAND AND DAUGHTER IN THE BACK PASSENGER SEATS WERE TERRIFIED BY THE INCIDENT. I OBSERVED THE FLAME BURNT THE PLASTIC OF THE CONTROL PANEL AND I WAS UNABLE TO USE THE AUTOMATIC BUTTONS TO OPEN/CLOSE THE WINDOWS. I BELIEVE THIS IS THE SECOND TIME MY CRV EXPERIENCED THIS PROBLEM WITH THE WINDOW CONTROL PANEL. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Honda CR-V → · Every CR-V year → · How the figures are calculated →