“I have excessive oil consumption. I noticed the issue after getting my 3000-mile oil change. The technician said I only had 1 quart of oil, which I thought was extremely low. Every 2000 miles, my oil dipstick reports abnormally low oil levels. I am concerned that when I go on an extended road trip, I will have engine issues that will leave me and my family stranded on the side of the road.”
Owner complaint, filed Mar 19, 2025
“I have a 2012 GMC Terrain!! I am the 2nd owner of this vehicle purchased in 2014-2015 there is an engine oil consumption issue with this vehicle that I have to add 2 quarts of oil every week!!! I have not been notified of any recalls or any information from GM in regards to the issue!!! Took it to dealer to have it checked and got told it’ll cost me over 5000 for the repairs!!!”
Owner complaint, filed May 31, 2024
Complaints and recalls over time
By year of filing
All complaintsAbout the engineRecall (red: the engine)NHTSA investigation opened
Complaints about the 2012 Terrain peaked in 2019, with 67 filed that year. No recall on file covers the engine, the subject of 44% of the complaints. In 2026 owners filed 3 so far.
Filed Mar 8, 2022740,581 vehiclesGeneral Motors, LLC
Defect. General Motors, LLC (GM) is recalling certain 2010-2017 GMC Terrain vehicles. A reflection caused by the headlight housings may illuminate areas above the vehicle and outside of the driver's view with excessively bright light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. The bright reflection may cause a glare for other drivers, reducing their visibility and increasing the risk of a crash.
Remedy. Dealers will install headlamp appliques, free of charge. Owner notification letters were mailed September 8, 2022. Owners may contact GMC customer service at 1-800-462-8782. GM's number for this recall is N222363740.
Defect. General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Risk. If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy. GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Defect. General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
Risk. If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
Remedy. GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Tires › Pressure Monitoring and Regulating Systems11V511000
Filed Oct 19, 201133,964 vehiclesGeneral Motors LLC
Defect. GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES, MANUFACTURED FROM JULY 18, 2011, THROUGH SEPTEMBER 6, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 138, "TIRE PRESSURE MONITORING SYSTEM" (TPMS). THE TIRE PRESSURE MONITORING SYSTEM IS DESIGNED TO ILLUMINATE THE TIRE PRESSURE WARNING LIGHT WHEN THE PRESSURE IN A TIRE IS 25% BELOW THE RECOMMENDED COLD TIRE PRESSURE. ON THESE VEHICLES, THE LIGHT WILL NOT ILLUMINATE UNTIL THE TIRE PRESSURE IS MORE THAN 25% BELOW THE RECOMMENDED COLD TIRE PRESSURE.
Risk. UNDERINFLATED TIRES CAN RESULT IN TIRE OVERLOADING AND OVERHEATING, WHICH COULD LEAD TO A BLOWOUT AND POSSIBLE CRASH. THE RESULTING CRASH COULD CAUSE SERIOUS INJURY. UNDERINFLATED TIRES CAN ALSO RESULT IN PREMATURE OR IRREGULAR WEAR, POOR HANDLING, AND POOR FUEL ECONOMY.
Remedy. GM DEALERS WILL UPDATE THE BODY CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT NOVEMBER 9, 2011. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.
All 4 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 3 name the 2012 Terrain.
On June 1, 2020, the Office of Defects Investigations (ODI) opened PE20-009 to investigate instances of a momentary increase in steering effort after the vehicle is driven in a straight line for a period of time due to an issue with the steering gear in model year (MY) 2010 through 2012 Chevrolet Equinox and GMC Terrain SUVs.If the electric power steering system fails to operate as intended, the driver will experience momentary increased effort when attempting to turn the steering wheel from the straight-ahead position. For this condition to occur, the driver would need to have traveled in a …
Front Wiper Transmission InoperativeEngineering analysis EA19005Closed
Opened Dec 13, 2019Closed Nov 28, 2022Led to recall 22V165000visibility
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper …
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the …
Technical service bulletins
1,841 on file
Repair instructions the manufacturer sent its dealers for the 2012 Terrain. Not recalls: the fix is usually free only while the car is under warranty.
equipment 612engine 288electrical system 258transmission 86equipment adaptive/mobility 77visibility 68fuel system 65steering 60
General CommunicationService campaignAug 26, 2024electrical system
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to …
PIT5236GService campaignMar 31, 2016electrical system
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program …
PIT5236FService campaignAug 3, 2015electrical system
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program …
12187CService campaignSep 22, 2014electrical system
"12187C - CUSTOMER SATISFACTION PROGRAM (REVISED EXPIRATION DATE). CERTAIN VEHICLES THAT WERE SERVICED WITH AN INCORRECT CALIBRATION, MAY HAVE A CONDITION IN WHICH THE AUTOMATIC CRASH RESPONSE SYSTEM MAY NOT WORK AS INTENDED BECAUSE OF A SOFTWARE PROBLEM. THE AUTOMATIC CRASH RESPONSE SYSTEM IS INTENDED TO ENABLE THESE VEHICLES TO NOTIFY ONSTAR® IF THEY ARE …
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
Showing the newest 6 of 288 bulletins about the engine, and any warranty extensions or service campaigns.
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2012 GMC Terrain SUV AWD
★★★★★
★★★★★
★★★★★
★★★★★
17.4%
2012 GMC Terrain SUV FWD
★★★★★
★★★★★
★★★★★
★★★★★
19.1%
New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Engine
Filed Jun 2, 2026AR
My car has started stalling and dying when i slow down, take off or when idling. No power when accelerated, and the smell of exhaust comes into my car. I was making a turn from a red light and my car spit, sputtered, and died right in the middle of the busy intersection. I was almost hit from the rear and another car had to go into on coming traffic to avoid T boning me. I took it to 2 different places to get a diagnosis reading and both places said it was a catalyst problem, and I was told that there was a recall about that because of engine oil clogging it up. My car has been using more oil than usual here lately and im guessing thats why. Now, im afraid to drive anywhere because I don't feel like it safe and the fact that my car doesn't run good enough to drive. I was told by more than 1 person that knows mechanics, that its a issue with the catalyst and that it had a recall on it but I never received one. This is a very concerning safety issue, and one that needs immediate attention before someone gets badly hurt (or worse) because of a bad car part . My car is literally just a lawn ornament now until I can get this issue resolved. I need my car to make a living and support my family. PLEASE, get the recall letters out and get this fixed before someone loses a life.
Engine
Filed Mar 9, 2026MN
The engine blew. This was already the 2nd engine in the car. Oil consumption. Metal in the oil. No signs. Needs new engine
Engine
Filed Feb 25, 2026TX
The oil is depleting every month from the vehicle. Every 2-3 weeks I have to put oil in the vehicle because the oil is being absorbed. Is there a recall on this problem.
Electrical System
Filed Nov 16, 2025MO
1. The engine suddenly lost power while driving during evening rush hour and the vehicle would no longer accelerate. 2. Because the vehicle could not maintain speed, I was unable to keep up with traffic, creating a serious safety hazard that could have resulted in a major accident. 3. The vehicle has been inspected by an independent service center for diagnosis. 4. During the incident, the “Engine Power Reduced” warning indicator illuminated just before the loss of power occurred. 5. As the vehicle slowed and came to a complete stop at an intersection, it remained unresponsive. When the traffic light turned green, the vehicle would not accelerate at all.
Unknown or Other
Filed Oct 15, 2025MO
Liftgate automatically closing and failure to remain open causing a safety hazard for anyone standing at the liftgate.
Engine
Filed Oct 6, 2025100,000 milesOH
The contact's uncle owns a 2012 GMC Terrain. The contact stated that while driving 34-35 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road and allowed the vehicle to cool down. The contact drove to the residence under 15 MPH. The vehicle was taken to the dealer, where it was diagnosed that the variable valve timing chain was bent, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
Power Train
Filed Sep 15, 2025NY
GMC Consumer Relations Subject: Structural Undercarriage Safety Defect – 2012 GMC Terrain SLE Vehicle Information: Year/Make/Model: 2012 GMC Terrain SLE VIN: [XXX] Mileage at Purchase: 148,305 Date of Purchase: [XXX] Location: Rochester, New York I am filing a complaint regarding a severe undercarriage safety defect in my 2012 GMC Terrain SLE. The rear undercarriage of this vehicle shows heavy structural corrosion on suspension brackets and mounts. The condition produces clanging noises during normal driving, and an independent licensed mechanic has refused to work on the vehicle because the suspension integrity is unsafe. When I returned the vehicle to the dealer, I observed additional brackets being attached under the rear subframe area, suggesting reinforcement of compromised structural points. This confirms that the corrosion directly affects suspension geometry, alignment, and stability. This corrosion is not cosmetic. It is advanced structural deterioration affecting the mounting points for trailing arms and lateral links. These components are critical to safe turning, stability, and control. The corrosion compromises the ability of the suspension to keep the wheels aligned, creating serious risks of loss of control or wheel separation. What makes this more alarming is that the vehicle passed a New York State safety inspection on 07/13/2025, yet within days a mechanic refused to perform unrelated service because of the undercarriage condition. This raises questions not
Air Bags
Filed May 21, 2025148,116 milesOR
The contact owns a 2012 GMC Terrain. The contact stated that while the vehicle was parked in the garage, the front driver's side air bag unexpectedly deployed without an impact to the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 148,116.
Engine
Filed Mar 19, 2025KS
I have excessive oil consumption. I noticed the issue after getting my 3000-mile oil change. The technician said I only had 1 quart of oil, which I thought was extremely low. Every 2000 miles, my oil dipstick reports abnormally low oil levels. I am concerned that when I go on an extended road trip, I will have engine issues that will leave me and my family stranded on the side of the road. The GM technician started tracking my oil consumption. He said he was doing that to prove to GM that they owe me a new engine. I didn't understand what he meant until I saw a lawsuit my vehicle was part of.
Engine
Filed Feb 3, 2025WI
Car burns oil bad . Got an oil change and it only took 12 days to go dry with no oil
Back Over Prevention
Filed Jan 31, 202568,000 milesMO
The contact owns a 2012 GMC Terrain. The contact stated that while attempting to reverse out of a parking space, upon putting shifting into reverse, the rearview camera screen turned off. The contact stated that the display screen went blank, and due to the failure, the vehicle bumped another vehicle that was also reversing. There was no warning light illuminated. The contact stated that it was a minor impact and that there was no cosmetic damage to either vehicle. The Police was not called. There were no injuries reported. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the center console display was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.
Seat Belts
Filed Dec 30, 2024TN
Issues with the passenger side seatbelt not pulling to lock. It's jammed off and on. Doesn't work.
Engine
Filed Dec 13, 2024KY
I think the manifold on GMC Terrain need to be on a recall because mine already cracked.
Fuel/Propulsion System
Filed Sep 4, 2024GA
Evap emission control leak detected As the check engine light comes on, when hooking a computer up to the car for a scan it pulls a code stating there is an evap leak. The gas cap has been replaced along with a sensor and no gas is seen leaking but you can smell gas vapors when the car is running and fuel mileage is terrible. Also the stabilitrak has been an underlying issue since owning the vehicle
Engine
Filed Aug 14, 2024FL
It appears the timing chain is bad. The vehicle only has 84000 miles and currently the engine turns off and you just coast to a stop in the middle of driving.
Engine
Filed Jul 31, 2024191,843 milesAL
The contact owns a 2012 GMC Terrain. The contact stated while driving at an undisclosed speed, the vehicle stalled with no warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer, but a diagnostic test was not performed. The contact was informed that the engine control module and the camshaft actuator solenoid were replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 191,843.
Engine
Filed May 31, 2024FL
I have a 2012 GMC Terrain!! I am the 2nd owner of this vehicle purchased in 2014-2015 there is an engine oil consumption issue with this vehicle that I have to add 2 quarts of oil every week!!! I have not been notified of any recalls or any information from GM in regards to the issue!!! Took it to dealer to have it checked and got told it’ll cost me over 5000 for the repairs!!! Is GM or will GM take care of this issue
Fuel/Propulsion System
Filed Apr 27, 2024IL
Took vehicle into dealer for a recall on October 17, 2023 with the recall being [Primary]: RECALL : C/S: N192268181 -TAILPIPE EMISSIONS - EXHAUST COMPONENTS: C/S: N192268181 -TAILPIPE EMISSIONS - EXHAUST COMPONENTS. The dealership did an excellent job on the work providing a video to show work being done. Now this month of April, I received another check engine light stating the P0013 code stands for “Exhaust “B” Camshaft Position Actuator Circuit/Open (Bank 1).” There is not a recall from the manufacturer but according to dealership they've received a bulletin in regards to this issue. According to the dealership it will cost in excess of $500 to repair. Absolutely not true. There are a thousand videos on what causes this and even how to repair it from the same mechanics that work within these dealerships. This issue is a safety issue because if not repaired it causes damage to your engine. This code lets you know that you will start experiencing loss of power, trouble starting your vehicle, the stalling/picking up speed all at the same time. Some of these issues have been caused from the issue of the oil consumption problem associated with the Terrain's.
Engine
Filed Apr 10, 2024MI
Hello i'm writing this letter to inform you about my 2012 Terrian i have had nothing but problems with the motor and now the muffler system i have had all recalls done on this and GM is well aware of this problem i have a dealer ship to replace the timing in this motor and still uses oil and still have all the problems after the recalls have been fixed now they want me to pay over $3,000 to have new catalytic converters fixed on it now after paying $2800 for a new timing seems to me GM likes to fix the cheap stuff on these cars and make customers pay for the expensive parts must people can't afford this and junk the vehicle i will not i'm going to fight for what is right the dealer ship even told me when i took it back in to see what the code was for that GM is well aware of it and not worth putting the money into the car this is not right for customers to spend this kind of money GM needs to handle this.
Engine
Filed Apr 8, 2024AK
My vehicle is 2012 GMC Terrain. Oil changes on my vehicle we kept up and i had no major issues with this vehicle. I had an oil change done about a month before i went to start my car and all the lights came on and my car would rumble and wouldn't stay started and was longer drivable. After towing it a service shop they stated the following: The timing chains are damaged, skipped teeth, metal debris found in oil and screen of intake and exhaust camshaft solenoids due to many oil leaks coming form engine and serious internal issues w/engine we recommend replacing the engine. Est cost, 11,061. I had no reason to think my car was in any trouble, as it was driving fine with no problems. I received no such recall letter or phone call and no mention from the dealership i bought the car from back in 2018 that this was an issue or that it was "taken care of" if I had i wouldn't have paid over $20,000. into my car. Reading several complaints online about this exact issue is all new to me. Knowing i could have been driving a vehicle and it could have started a fire in my engine is crazy to think. Because I may have been driving a car with a serious recall on it. I am at a loss right now, financially i am screwed.
Power Train
Filed Mar 20, 2024OH
The contact owns a 2012 GMC Terrain. The contact stated that while driving at 65 MPH, the vehicle inadvertently lost all motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart, but failure persisted. The traction control warning light was illuminated. The vehicle was towed to an independent mechanic, who was able to diagnose the failure, but the contact was unable to recall the specifics. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Engine
Filed Mar 18, 2024MI
Hello i'm writing you today in concern of my 2012 chevy terrian i have had all the recalls done on this car and still have problems with the motor this car has a new timing chain in it and still uses oil the recall for the o2 sensors i have had fixed now the light is back on and now the complete system is bad from my understanding this is a well known problem with these cars when you spend that kind of money on a vehicle you wouldn't think there would be the same problem that was just fixed i'm writing you now my engine light is on again and it's the o2 sensor that i had just replaced under the recall i don't feel i should have to pay to have this known problem fixed now.
Engine
Filed Feb 14, 2024MI
After I purchased the vehicle in 2 months I was losing oil. I continued to add oil as needed even after oil changes. About 1 year after purchase while traveling the engine just blew. Causing me to swerve out of traffic until I could find a place to stop. The result a blown engine which cost 4000 to rebuild
Suspension
Filed Feb 14, 2024WI
Will like car facts
Power TrainFire
Filed Jan 24, 2024PA
My 4 cyl. AWD GMC Terrain has had excessive oil use which caused premature failure of the timing chain, loss of power/compression, blown engine, damage to exhaust manifold, cellinoids, and melted the catalytic converter. Its was a road safety, poor emissions due to failed catalytic converter. Headlights are too bright for oncoming traffic at night. Another road & safety hazard. Auto warranty is refusing to cover parts listed above caused by the timing chain and excessive oil consumption problems.
Power Train
Filed Jan 16, 2024WI
The contact owns a 2012 GMC Terrain. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast the vehicle to the shoulder of the roadway, and the vehicle failed to restart. No warning lights were illuminated. The vehicle was not taken to the dealer nor an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Visibility/Wiper
Filed Sep 18, 2023GA
I was driving while it was raining. The wipers stopped working. The driverside wiper jumped partially off the windshield. I had my mechanic inspect it. The fuses, relay, and wiper motor are operational. The bushing on the wiper transmission failed. I found the following recall. Special Coverage Adjustment N192266181 Wiper Transmission Arm Linkage Failure – USA Only Release Date: July 2022. However, my VIN does not have this as an applicable recall.
Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Sep 12, 2023114,000 milesIL
The contact owns a 2012 GMC Terrain. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the catalytic converter had failed and needed to be replaced. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 114,000.
Unknown or Other1 injured
Filed Sep 3, 2023IN
My lift gate has been failing since i bought it used from a local dealership. It's closed down on my mom's leg when she was situating luggage that she'd put in. It has tried closing on myself as well each time i opened it(4×) & when I tried to stop it by pushing up on it, it only forces itself down not up. This is very dangerous & had an old recall from GM motors due to the struts in the lift gate was faulty & made by stabilize whom had numerous lawsuits from other manufacturers due to injuries & deaths. The dealership refuses to fix it for free even though they knew the issue with it cause it was brought to their attention by their detail guy whom had it close on him as well. This a is major issue that needs addressed asap. And not at the expense of the owners but the manufacturers & dealerships that knowingly sell these autos that can be dangerous.
Visibility/Wiper
Filed Aug 14, 2023IL
Wiper motor went out on me no warning
Unknown or Other
Filed Aug 5, 2023MI
Drive side frame is rotted out which has allowed rear driver side control arm for the wheel to freely move. The passenger side is completely fine. Contacted gm and was told it has to be taken to a dealer to be diagnosed. It’s easy to see the issue I have pictures that can be provided. This car should not be rotted out frame was perfect 8 years ago with no rust and has been washed twice a week during winter to remove salt with undercarriage car wash.
Visibility › Windshield Wiper/Washer › Motor
Filed Jul 5, 2023152,000 milesNY
The contact owns a 2012 GMC Terrain. The contact stated while driving 65 MPH in rain weather, the front windshield wipers stopped functioning. There was no warning light illuminated. The contact attempted to deactivate and activate the windshield wipers however, the wiper blades failed to operate. The vehicle was taken to an independent mechanic and the contact was informed that the windshield wiper motor needed to be replaced. The vehicle was repaired. The dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 152,000.
Engine
Filed Jun 29, 202388,000 milesVA
The contact owns a 2012 GMC Terrain. The contact stated while performing a routine check on the vehicle, the contact became aware that oil level was low, and the dip stick was dry. The contact added 2 quarts of oil however, the following day the oil level was still low. The vehicle was not diagnosed. The dealer was not contacted. The failure mileage was 88,000.
Visibility/Wiper
Filed Jun 14, 2023WI
Windshield wipers quit working. I can hear something, but blades don't move. I see the 2014-15 have a recall.
Engine
Filed May 27, 2023FL
The timing chain is failing on my 2012 GMC Terrain. It’s dangerous to drive and it started without warning (to me). It’s my understanding that this is a common problem with this year and model GMC vehicle as many owners are complaining about the same issue. Will GMC be notified so they can remedy this situation? Many thanks.
Electrical System
Filed Apr 14, 2023MI
The display screen of GPS/Radio is blackout combined intermittent control button illuminating light went off( include emergency, A/C control), backup camera stopped working, turning signal lost click sound. Safety concern: 1. Emergency and A/C control buttons lost illuminating light(Causing night driving difficult.). 2. AC vent the temperature control lost visual status cause distraction of normal driving. 3. Lost Backup camera function which is supposed to be an assisted safety feature. 4. Lost turning signal click sound which leads to missing alert of turning signal malfunction. 5. Complete audio loss create unsafe for long trip driving. 6. GM doesn't provide genuine replacement part. This problem started from 2018 till now. I've contacted GM with no meaningful resolution. I visited the dealer and the only thing they could do is replace non guaranteed refurbished head unit with hefty price. I did some research online and found there are a lot of same problems happened to this vehicle and similar models of GM. After driving this vehicle for several years without incurring any accident, I realized that the losses of the some vital control functions and safety alert are actually very serious concerns and should be addressed and resolved by GM.
Engine
Filed Apr 11, 2023MI
When I stop at the light my car shake and rocks, then the car goes into limp mode. Where the stabilitrack comes on and the engine goes into reduced mode. And I can't go over 30mps. When this happened on the freeway is the most dangerous and scary feeling ever. I've got So many new parts and put over 3,000 into the car and it still has this issue. I've been do several different mechanics and nobody can figure out what's wrong. Gm needs to look into this, it's so many forums going on for this issue.
Visibility/Wiper
Filed Mar 14, 2023PA
Ball joint for wiper assembly just "pops off" while in use causing wipers to stop working. I have taken vehicle apart, fixed the issue ( reconnecting the ball joint) and issue happens again. I understand the vehicle is from 2012, but uses same part 2010-2017, which is currently a recall on 2013-2015 models. First occurrence of this issue was July 02, 2019. I brought to GMC dealer, they said they were out of the part. Since then I've not had the issue until today March 14, 2023 where I almost hit another car, due to it popping off and stopped working while in motion.
Visibility/Wiper
Filed Feb 17, 2023PA
I was driving in the dark at 5 am with my 2 year old son in the down pour rain and my wipers stopped working but the motor was still running
Engine
Filed Feb 13, 202362,000 milesNJ
The contact owns a 2012 GMC Terrain. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that she was adding a quart of oil every two weeks. The vehicle was taken to the Nissan dealer where the vehicle was purchased. The dealer informed the contact that the engine needed to be replaced. Additionally, the contact stated while at a complete stop, there was smoke coming from underneath the hood of the vehicle. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact lifted the hood and noticed oil residue. Additionally, the contact added oil since the oil level was low. The contact stated that vehicle stalled twice while driving to a nearby gas station. The vehicle was then towed to an independent mechanic where it was diagnosed that the rear master cylinder had failed. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer referred the contact to the dealer. The contact stated that vehicle was not drivable. The contact stated that the vehicle was leaking oil while starting the vehicle. The local Chevrolet dealer, Barlow Chevrolet (6057 Route 130 South, Delran, NJ 08075), was contacted and advised the contact to tow the vehicle to their location. The vehicle was not repaired. The failure mileage was approximately 62,000.
Engine
Filed Jan 11, 2023101,000 milesMI
The contact owns a 2012 GMC Terrain. The contact stated while driving 25 MPH, the vehicle started hesitating and then stalled. The contact stated that the check engine warning light was illuminated. The contact was able to restart the vehicle and drove to an independent mechanic. The independent mechanic added 2-quarts of engine oil to the vehicle. The vehicle was repaired. The contact stated that later that evening her son notified her of an oil leak nearby the rear of the vehicle. The contact took the vehicle to another independent mechanic where it was diagnosed with needing the rear main seal to be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 101,000.
Engine
Filed Jan 9, 2023VA
As I was driving on December 24, 2022, (the temperature outside was 7 degrees).I heard my vehicle making a funny sound. I pulled over to a safe location then my truck cut off by itself. I got out of my truck and noticed that oil was on the back of the rear tire wall and on the ground. I had to get it towed to a repair shop. They told me a couple days later that the PCV valve was gone and that caused the rear main seal to go bad. Several days later, I happen to see a recall on YouTube about the PCV valve that GMC had issued back in March 2015, but I never received a letter through the mail. To get this fixed it’s gonna cause me a lot of money. Unless GMC is willing to pay for it.
Unknown or Other
Filed Dec 19, 2022PA
The rear tailgate on a 2012 GMC Terrain has auto lift and close. The tailgate opens, but wont stay open then closes hitting you in the head. The heavy tailgate comes down hitting you in the head, and it takes a lot to hold the gate up. I called the dealer who said it could be the power lift. He said there was a previous recall to fix the same issue, but that part is not holding. I spoke with the dealer and found issued on line. No warning lamps or messages appeared.
Visibility/Wiper
Filed Dec 9, 2022WA
Driving in heavy rain south on the I-5 at 545p. In peak traffic and wipers suddenly just stopped while going 60mph in the carpool lane. As we past the exit for I-405 There was no shoulder to pull off of on my left. I had to cross over 5 lanes until I could safely get off the freeway. Then drive another 5 miles on side streets getting out an manually moving the wipers every few blocks so i could see. I'm female and over 50 yrs old. There was not a place I felt safe to just pull over at night. I stopped at a friend's. I can hear the motor moving but the wipers are not. I do not recall ever seeing the recall on the ball bearings and nor the wiper linkage but found one. However I'm have 72k miles and have owned it for 10 yrs.6 months. So it may not be covered, which I believe is not fair. I almost died and could have caused other deaths just trying to safely maneuver off the freeway, which I felt was safer than sitting on the side of a very dangerous section of the freeway. I know people with cars over 40 yr old that were left outside with over 200k miles and the wipers have never just died. I am the original owner and my car has been garaged for over 95% of the time when not in use. I will call the dealership in the morning but trying to get ahead of this since articles are saying there are no parts. Scared and frustrated.
Engine
Filed Nov 28, 2022AR
Gmc in Springdale, AR Refused to fix catalytic convertor after selling me a defective vehicle. They said it had expired and I never received the letter letting me know there was an issue with the vehicle.
EngineFire
Filed Nov 3, 2022WA
First off before I got the car it had gone through a tune up. About a couple months after I got the car little things started to happen it would rock back and forth while idling I thought it was kind of an indicator that it needed oil but the percentage was still at a decent range and telling me it didn't need oil plus I hadent driven it 3000-5000 miles. Then engine light came on had it inspected codes ran came back telling me something about Throttle body So I purchased a whole new throttle body in Prosser at dealership costing me some booko buks and swapped it out when I got back home I then took it for test drive along with my 4 kids in the vehicle with me and then a little ways about 20 mins driving engine power reduced light came on along with stabilitrak and eventually lost power I was stranded in the middle of summer in the middle of nowhere with my kids windows rolled down ppl drove by and asked if I needed help and eventually came back with jumper cables tried to jump me but the car wouldn't budge I then left the car there overnight and took battery out to have it inspected the next day IT WAS FRIED (over 4 yrs old) so I had to purchase a new one costing me roughly 150 buks then took it back to where my car was stranded put it in and alarm went off and I clicked the button on key ring stuck it in ignition shit the door behind me locking keys in car while vehicle was still running and had to bust a window out to get to em. Got into car drove off made it back to my apt
Engine
Filed Nov 3, 2022WA
I still have more to add to my other complaint. The fire started with alternator apparently there were crossed wires took alternator back to Orielys where I got it warrented out fixed the expanded wiring and replaced a hose and other things damaged by the little fire. Then after that things kept getting worse. Then it was spark plugs that were rusted that I replaced eventually I complained back to the dealership I got the car from and they agreed to help repair it after a posting by me on fb that I wasent a happy customer basically and that I literally had a sitting duck. Turns out the timing chain needed to be replaced and other little things. I've replaced O2 sensors camshaft sensors gaskets in catalytic converter had it inspected thinking it was a clogged exhaust the excessive oil usage was insane I would be going through 5quarts twice a month! I'm just tryna have a DECENT WORKING VEHICLE for my kids and I. I literally can't keep a job because I DONT HAVE RELIABLE transportation....I've put sooooo much money into this vehicle and now I might have a blown gasket!!! And that's because I haven't even been driving the vehicle. I got the car on Jan 7th 2021 with 129,043 miles on it as of today it has a total of 164,627 miles on it meaning in between the two years that I've owned the vehicle I have only put a total of 35,584 miles on it.....for it to have this many problems for so little mileage is INSANE!!! my kids were in the car with me today when the car started smoking like
Engine
Filed Oct 12, 202297,000 milesMI
The contact owns a 2012 GMC Terrain. The contact stated while driving at various speeds, the vehicle would suddenly stall. There was no warning light illuminated. Upon inspecting the vehicle, the contact discovered that there was no presence of engine oil inside the engine. The contact stated that the vehicle was experiencing excessive oil consumption, and he had been refilling the engine oil reservoir weekly. The vehicle was taken to an independent mechanic who diagnosed that the engine piston rings were faulty, causing the rapid oil consumption. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure but no assistance was provided. The failure mileage was 97,000.
Exterior Lighting
Filed Oct 5, 202235,000 milesTX
The contact owns a 2012 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the passenger's side headlamp failed to provide proper illumination. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was approximately 35,000. Parts distribution disconnect.
Engine
Filed Aug 16, 2022LA
Secondary air pipe leaks and is not produced anymore! Vehicle can not meet emissions standards ! Vehicle uses Oil due to faulty pct system
Complaints 1-50 of 364, newest first, reproduced as filed.
It is not among the Terrain years to avoid. Owners filed 364 complaints, against about 198 for a typical Terrain year. The most common complaint is about the engine (44%). In NHTSA crash tests it scored 4 stars overall.
What is the most common problem with the 2012 GMC Terrain?
The engine: 159 of the 364 complaints (44%) are about it. Owners most often say it burns oil or loses oil pressure (40%), stalls (24%) and sets off warning lights on the dash (21%). The typical report comes at 88,961 miles.
How many recalls does the 2012 GMC Terrain have?
4 safety recalls on file with NHTSA, the most recent filed Mar 8, 2022. The largest, 22V137000, covered 740,581 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2012 GMC Terrain problems start?
Half of the complaints that record an odometer reading came in before 81,534 miles. For the engine the midpoint is 88,961 miles.
Has NHTSA investigated the 2012 GMC Terrain?
Yes, 3 times. The latest, PE20009 ("Momentary Increased Steering Effort"), was opened Jun 1, 2020 and closed Jun 3, 2022.
Are there service bulletins for the 2012 GMC Terrain?
The manufacturer filed 1,841 technical service bulletins and other notices for it with NHTSA, most of them about the engine (288), the electrical system (258) and the transmission (86). They include a service campaign, General Communication, filed Aug 26, 2024. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 8, 2022. Source: NHTSA Office of Defects Investigation.