General Motors LLC: Electrical System › Ignition
General Motors LLC reported this defect to federal regulators on Jul 5, 2016 and put the number of vehicles at risk at 8,367. The repair is free for as long as the recall stands.
The defect
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
The risk
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
The remedy
GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
23 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Buick Verano | 9 | 1 | 0 | 1 |
| 2016 Buick Verano | 59 | 2 | 1 | 1 |
| 2016 Chevrolet Cruze | 250 | 4 | 6 | 19 |
| 2016 Chevrolet Malibu | 841 | 9 | 2 | 23 |
| 2015 Chevrolet Cruze | 253 | 4 | 4 | 20 |
| 2015 Chevrolet Malibu | 270 | 3 | 9 | 18 |
| 2014 Buick Verano | 101 | 6 | 1 | 3 |
| 2014 Chevrolet Cruze | 703 | 10 | 17 | 70 |
| 2014 Chevrolet Malibu | 351 | 6 | 8 | 19 |
| 2013 Buick Encore | 52 | 6 | 0 | 4 |
| 2013 Buick Verano | 107 | 3 | 1 | 4 |
| 2013 Chevrolet Cruze | 587 | 5 | 8 | 54 |
| 2013 Chevrolet Equinox | 751 | 2 | 5 | 20 |
| 2013 Chevrolet Malibu | 837 | 10 | 10 | 33 |
| 2013 GMC Terrain | 365 | 3 | 2 | 14 |
| 2012 Chevrolet Cruze | 865 | 7 | 18 | 62 |
| 2012 Chevrolet Equinox | 685 | 3 | 6 | 16 |
| 2012 GMC Terrain | 364 | 4 | 5 | 17 |
| 2011 Buick Regal | 280 | 4 | 7 | 7 |
| 2011 Chevrolet Cruze | 733 | 7 | 20 | 38 |
| 2011 Chevrolet Equinox | 782 | 3 | 3 | 30 |
| 2011 GMC Terrain | 386 | 4 | 8 | 11 |
| 2010 Chevrolet Equinox | 784 | 3 | 9 | 15 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 16V502000.
Full record for the 2017 Buick Verano → · Recalls carrying a do-not-drive advisory → · Where this data comes from →