“Engine Failure: Timing chain had excessive slack causing guide to be sheared off. Timing chain guide bolt was completely stripped requiring both the timing chain and cylinder head to be replaced. Safety: The vehicle stalled while driving Problem: Problem was confirmed by a dealer Warnings: The check engine light came on as the vehicle stalled”
Owner complaint, filed Feb 12, 2024
“The contact owns a 2011 GMC Terrain. The contact stated while driving approximately 50 MPH, the vehicle lost motive power and stalled. The contact stated there was no warning light illuminated. The contact had the vehicle towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that the timing chain and water pump needed to be replaced.”
Owner complaint, filed Sep 6, 2022 at 157,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the engineRecall (red: the engine)NHTSA investigation opened
Complaints about the 2011 Terrain peaked in 2019, with 57 filed that year. No recall on file covers the engine, the subject of 43% of the complaints. In 2026 owners filed 1 so far.
Filed Mar 8, 2022740,581 vehiclesGeneral Motors, LLC
Defect. General Motors, LLC (GM) is recalling certain 2010-2017 GMC Terrain vehicles. A reflection caused by the headlight housings may illuminate areas above the vehicle and outside of the driver's view with excessively bright light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. The bright reflection may cause a glare for other drivers, reducing their visibility and increasing the risk of a crash.
Remedy. Dealers will install headlamp appliques, free of charge. Owner notification letters were mailed September 8, 2022. Owners may contact GMC customer service at 1-800-462-8782. GM's number for this recall is N222363740.
Defect. General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Risk. If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy. GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Defect. General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
Risk. If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
Remedy. GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Filed Dec 15, 201097,843 vehiclesGeneral Motors Corp.
Defect. GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC SRX, CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES. THE DRIVER AND /OR FRONT PASSENGER SAFETY BELT BUCKLE ANCHOR MAY FRACTURE AND SEPARATE NEAR THE SEAT ATTACHMENT IN A VEHICLE CRASH.
Risk. THE SAFETY BELT SYSTEM MAY NOT RESTRAIN THE OCCUPANT(S) AS DESIGNED AND COULD INCREASE THE RISK OF INJURY.
Remedy. DEALERS WILL MODIFY THE PASSENGER AND/OR THE DRIVER SAFETY BELT BUCKLES AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 18, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
All 4 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 3 name the 2011 Terrain.
On June 1, 2020, the Office of Defects Investigations (ODI) opened PE20-009 to investigate instances of a momentary increase in steering effort after the vehicle is driven in a straight line for a period of time due to an issue with the steering gear in model year (MY) 2010 through 2012 Chevrolet Equinox and GMC Terrain SUVs.If the electric power steering system fails to operate as intended, the driver will experience momentary increased effort when attempting to turn the steering wheel from the straight-ahead position. For this condition to occur, the driver would need to have traveled in a …
Front Wiper Transmission InoperativeEngineering analysis EA19005Closed
Opened Dec 13, 2019Closed Nov 28, 2022Led to recall 22V165000visibility
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper …
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the …
Technical service bulletins
1,758 on file
Repair instructions the manufacturer sent its dealers for the 2011 Terrain. Not recalls: the fix is usually free only while the car is under warranty.
equipment 576engine 279electrical system 251transmission 90fuel system 80equipment adaptive/mobility 70body and frame 61visibility 58
General CommunicationService campaignAug 26, 2024electrical system
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to …
PIT5236GService campaignMar 31, 2016electrical system
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program …
PIT5236FService campaignAug 3, 2015electrical system
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program …
13322BService campaignJun 11, 2015electrical system
13322B - CUSTOMER SATISFACTION PROGRAM (REVISED POPULATION AND SERVICE PROCEDURE). CERTAIN 2010 MODEL YEAR BUICK LACROSSE; CADILLAC SRX; CHEVROLET EQUINOX; GMC TERRAIN AND 2011 MODEL YEAR BUICK LACROSSE; BUICK REGAL; CADILLAC SRX; CHEVROLET CRUZE; CHEVROLET EQUINOX; GMC TERRAIN VEHICLES EQUIPPED WITH NAVIGATION RADIOS MAY EXPERIENCE VARIOUS PERFORMANCE …
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
Showing the newest 6 of 279 bulletins about the engine, and any warranty extensions or service campaigns.
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2011 GMC Terrain SUV AWD
★★★★★
★★★★★
★★★★★
★★★★★
17.4%
2011 GMC Terrain SUV FWD
★★★★★
★★★★★
★★★★★
★★★★★
19.1%
New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Exterior Lighting
Filed Jun 3, 2026CA
No warning before headlights gave up
Engine
Filed Sep 20, 2025OH
We have 2011 GMC Terrain. We bought it used so we have only had it a couple years. We noticed it seemed to be using a little more oil but then we were told to keep watch on it. My husband did. Then one day while I was driving it I thought I had heard a faint clicking noise. I said that car isn’t going anywhere until it’s fixed. Little did we know it wouldn’t ever start again. We didn’t know about a so call recall or not a recall. Still until we had to have it towed in to be fixed, I heard it mentioned. By then the car was repaired at our expense of $8000+. We are retired and don’t have or didn’t have money for that repair. The only reason we had a little money was because my husband got paid for back (lump sum) payment just a couple of days before this. We still owe on the car. Without it we only have an old 2001GMC SIERRA 1500. We live paycheck to paycheck. I called one of GMC’s phone numbers today and I was told if we didn’t have it done at a GMC FACILITY we get NO reimbursement. I cried. My husband is a real stickler when it comes to our vehicles and maintenance and logs and also keeps receipts.Please tell me there is some to help us.
Electrical System › Instrument Panel › Speedometer/Odometer
Filed Aug 21, 2025200,000 milesIL
Odometer Fraud. The contact purchased a 2011 GMC Terrain. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 87,000, and at the time of registration, it was discovered that the mileage was 200,000.
Engine and Engine Cooling
Filed Jul 25, 2025110,714 milesMI
The contact owns a 2011 GMC Terrain. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the vehicle was leaking engine oil. The check engine warning light was illuminated while driving at undisclosed speeds. The vehicle was taken to a local dealer who confirmed there was no warranty or recall coverage on the vehicle for the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who determined that the engine might be blown. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 110,714.
Engine
Filed Jun 27, 2025114,114 milesPA
The contact owns a 2011 GMC Terrain. The contact stated while driving 25 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact pulled over to the right side of the roadway and waited for towing assistance. The contact stated that an independent mechanic was contacted. The vehicle was towed to an independent mechanic and two separate auto body shops, where it was diagnosed and determined that the engine was consuming engine oil, and the engine needed to be replaced. The contact stated that the second time the vehicle was driven to the independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 114,114.
Fuel/Propulsion System
Filed Jul 31, 2024FL
SUV gets a slow down warning and it stops shuts off , it’s happened several times now I’m scared!!you wait few minutes it turns back on , mechanic said this a complain about this vehicle all the time , it has not been repaired I’m disabled with no money , I was on the highway and thank God I was on the slow lane if not I would have been killed by an eighteen wheeler. GMC is waiting for someone to die and probably address this issue
Engine
Filed Mar 1, 2024IA
Two of the valves failed and the dealership told me it was likely due to a manufacturer’s defect.
Engine
Filed Feb 12, 2024TX
Engine Failure: Timing chain had excessive slack causing guide to be sheared off. Timing chain guide bolt was completely stripped requiring both the timing chain and cylinder head to be replaced. Safety: The vehicle stalled while driving Problem: Problem was confirmed by a dealer Warnings: The check engine light came on as the vehicle stalled
Engine
Filed Jan 18, 2024MN
Continuous excessive oil issues burns and uses 3-5 quarts of oil every week to 2 weeks causing engine issues slow acceleration lurching and chugging issues with engine won’t downshift or upshift correctly transmission seizing issues have spent 1000s of dollars trying to fix this issue and mechanic has said it’s just a commen issues with this make and model and year range just have to keep pouring oil in each week which is costly and eventually will cause my engine and transmission to fail.
Power Train
Filed Jan 1, 2024MI
Transmission
Visibility/Wiper
Filed Nov 22, 2023IN
Temperature actuator door is broken, this causes my windshield to fog up therefore I can't see to drive.
Engine
Filed Oct 25, 2023NE
My car wouldn’t start, later found out it was due to timing chain issue which ended up blowing up my engine. I live 40 minutes from work and am consistently driving on the interstate for at least an hour a day. GM said there’s nothing they can do even though there’s been class action lawsuits for the engine. My car has also had oil consumption problems. I bought my car in March of 2022. The engine blew up by November 2022. I barely got my car back in September 2023. After the engine replacement, still wouldn’t turn on, over heated immediately when I did get it back. After paying $7440 for the engine replacement I had to fork over snother $650 to replace the fuel pump control module, and an engine control unit. My car overheated AGAIN just 2 weeks ago!!!!
Visibility/Wiper
Filed Oct 23, 2023AR
The windshield wiper blades stopped working while driving at night in the rain. This was a dangerous situation as i had a hard time seeing where i was driving.
Engine
Filed Oct 12, 2023175,000 milesIL
The contact owns a 2011 GMC Terrain. The contact stated that while stopped at a stop sign making a left turn, the vehicle started sputtering. No warning light was illuminated. The vehicle was towed to a dealer. The contact was informed that the failure was due to the timing belt being loose. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 175,000.
Power Train
Filed Sep 7, 2023MI
Transmission and control arms
Power Train
Filed Aug 22, 2023MI
Transmission failure
Engine
Filed Jul 7, 2023FL
I was driving my vehicle down the road and the vehicle just shut off. This was dangerous and could have cost my son and I our lives. I have spoken with many mechanics and they state that this car has issues with oil consumption This model vehicle has been reported to have a major oil consumption issues. The oil is dissolved within the engine.
Engine
Filed May 3, 2023AZ
My teenage daughter was driving vehicle home as she was approaching a traffic light Our 2011 GMC Terrain just turned off by itself leaving my daughter strand it in a middle of the road.I had to towed vehicle home called a mechanic to come inspect what had happened just to find out that my vehicle Timing chain had given out just like that. Vehicle was running good didn’t show any symptoms and just like that with no prior warnings it stop working. This vehicle put my daughters life in danger by living her stranded on the middle of a very busy transit road.
Engine
Filed May 2, 2023107,000 milesIN
The contact owns a 2011 GMC Terrain. The contact stated that while driving at an undisclosed speed, the engine made a loud knocking sound. The vehicle was taken to an independent mechanic, who determined that the engine was consuming an excessive amount of engine oil. The contact added 3 quarts of oil to the engine. The mechanic informed the contact that the piston ring also needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that there was no recall associated with the VIN. The failure mileage was approximately 107,000.
Engine
Filed Mar 29, 2023FL
The contact owns a 2011 GMC Terrain. The contact stated that while driving at an undisclosed speed, the steering wheel seized. Additionally, the ABS, traction control, and check engine warning lights were illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the ABS module and traction control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Visibility › Windshield Wiper/Washer › Motor
Filed Mar 22, 202344,280 milesCA
The contact owns a 2011 GMC Terrain. The contact received notification of GM Special Coverage Adjustment Campaign Number: N192266181. The contact stated that while driving at an undisclosed speed in inclement weather, the driver's side windshield wiper detached and flew off the vehicle while it was set at maximum wiper speed. The vehicle was taken to a local Pep Boys, where a technician determined that the windshield wipers were corroded, and the driver's side windshield wiper was replaced. However, the contact stated that upon engaging the windshield wipers the following day, the driver's side and passenger's side became stuck together. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,280.
Exterior Lighting
Filed Feb 13, 2023FL
The contact owns a 2011 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Engine
Filed Jan 22, 2023MI
I bought this vehicle and NHTSA made GM release an extended warranty on this vehicle for excessive loss of engine oil. In 2019 I had to take this vehicle and pay several thousand dollars for the pistons to be replaced in my engine because I was 1 year past the extended warranty. Now 3 years after spending thousands of dollars through a certified GM store I am having the same problem excessive loss of engine oil. I have zero leaks and I have to put oil in my engine every other day. If I do not by the end of the week I will have an empty engine.
Engine
Filed Dec 16, 2022MO
Ok so my 2011 GMC terrain just went over 150,000 miles I bought this vehicle used from a dealership not knowing that there was a big lawsuit or that GMC continuted making this make and model knowing that it had a oil usage problem. So mmm mmm with that being said let's start with my vehicle uses oil, my vehicle idles high low and always rough at times, my service stabilitrak flashes, my motor sounds like a HEMI kock knock knock instead of a 2.4, doesn't matter where I'm at or where I'm going I let off of the gas and my car dies.... Let me clarify on that last one me and my 9 year old daughter we're headed home today let off the gas to go around a curve and a hill and you guesswd it my 2011 GMC TERRAIN died I lost all control and all power had no power steering and no brakes... I just thank Jesus I wasn't speeding and that there was no oncoming traffic cuz I don't think me nor my 9 year old would have made it out ok. So thanks to whatever faulty motor engine or power train GMC has with this make and model putting people's safety and lives in danger due to these issues and only choosing certain VINS eligible instead of all VINS from 2011 GMC TERRAINS in my opinion is just choosing which owners survive because this make and model is dangerous to whoever drives it and to whoever meets it on the highway.
Visibility/Wiper
Filed Dec 6, 2022139,000 milesGA
The contact owns a 2011 GMC Terrain. The contact stated while driving approximately 60 MPH with the windshield wipers in use, the contact attempted to use the high setting for the windshield wipers and the driver’s side windshield wiper detached and struck the driver’s side mirror. The contact stated that the windshield wiper was replaced. The failure recurred three times. The dealer had not been informed of the failure. The manufacturer had not been made aware of the failure. The approximate failure mileage was 139,000.
Engine
Filed Sep 20, 2022NC
My wife and I on an Interstate Highway when the Check Engine light came on and the vehicle started slowing down. The message "Engine Power Reduced" came up on the dashboard display. My wife was driving and started pulling off the highway. As we left the driving surface, the car cut off. After a few minutes, the vehicle restarted and we drove home (about 12 miles). We took the vehicle to a mechanic who told us the oil was low. No low oil or low oil pressure lights had illuminated before this incident. He also stated that the timing chain would have to be changed and that this was a recurring problem on the GMC Terrain. I have not had any work done to the vehicle as yet. GMC should have a recall for this problem as I have seen many reports on the internet since it happened to us dating back over ten years.
Electrical System
Filed Sep 17, 2022CO
2011 GMC Terrain SLT The engine blew do to timing Chain breaking and it tore up the injectors as i was looking it up there where lots of people with the same problem and when it blew i was on the Highway and almost wrecked. We put new engine. After putting the engine in the transmission seems like every gear you put it in is like neutral and reeding up on other complaints people are having the same problems it only has 80,000 miles No lights came on or Warnings
Engine
Filed Sep 6, 2022157,000 milesFL
The contact owns a 2011 GMC Terrain. The contact stated while driving approximately 50 MPH, the vehicle lost motive power and stalled. The contact stated there was no warning light illuminated. The contact had the vehicle towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that the timing chain and water pump needed to be replaced. The contact stated that the vehicle could no longer be started. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 157,000.
Engine
Filed Aug 19, 2022NJ
2011 GMC TERRAIN. CONSUMER WRITES IN REGARD TO ENGINE FAILURE. THE CONSUMER STATED THAT THE ENGINE SEIZED. AT THAT TIME, THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE CONSUMER TRADED THE VEHICLE IN AT A LOSS OF NEARLY 5,000.00. THE CONSUMER REQUESTED TO BE COMPENSATED FOR LOSS DUE TO DISCOVERING A CLASS ACTION SUIT FOR THE FAILURE.
Visibility/Wiper
Filed Aug 5, 2022MO
My windshield wipers just suddenly stopped working during a rain storm. I managed to get home safely and after a quick search I was able to confirm this is a known problem with GMC Terrain's. It is talked about in Special Coverage N192266180. However this happened during a rain storm with limited visibility. So I am filing this complaint because GMC needs to issue a full blown recall and not a fix for after the windshield wiper system module breaks. Failed wipers during a storm could get people killed. I was lucky but others may not be. I took video of the wipers not working during the storm if you wish for me to send it to you.
Exterior Lighting
Filed Jul 28, 2022FL
General Motors Corporation has failed to remedy, in a timely manner, a known safety-related defect and, therefore, remains in non-compliance to a federal motor vehicle safety standard, a violation, in part, to S10.15.6 of FMVSS No. 108. Failure to remedy this defect increases the risk of a crash, and could lead to the death of a driver and/or passenger and/or pedestrian. Expecting owners/operators of affected vehicles to exercise patience is an unreasonable expectation, given the risk involved. March 8, 2022 NHTSA CAMPAIGN NUMBER: 22V137000 Headlight Reflection May Cause Glare/FMVSS 108 The bright reflection may cause a glare for other drivers, reducing their visibility and increasing the risk of a crash. NHTSA Campaign Number: 22V137000 Manufacturer General Motors, LLC Components EXTERIOR LIGHTING Potential Number of Units Affected 740,581 Summary General Motors, LLC (GM) is recalling certain 2010-2017 GMC Terrain vehicles. A reflection caused by the headlight housings may illuminate areas above the vehicle and outside of the driver’s view with excessively bright light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, “Lamps, Reflective Devices, and Associated Equipment.”
Engine
Filed Jul 22, 2022MA
Was driving the car and all of a sudden a bunch of lights came on the dash called the dealership where I got it from to get fix and they said sorry they can’t help and then have blocked my number from communication. I can’t drive my car so I don’t know what to do at this point
Air Bags
Filed Jun 29, 2022CT
The service airbag warning light came on in the vehicle last week. I took the car to be serviced. Per service advisor, the passenger side seat air bag was out of spec. Air bag wire had to be repaired. The new wire would be available for inspection upon request. The safety of passengers in the car were at risk since the air bag had to be fixed.
Engine
Filed Jun 23, 2022KS
Was driving home from work had a half tank of gas no lights or anything came on, car just shut off was not able to start it from that point. I spoke with car lot to whom I'm making payments with and not able to get anything done with the vehicle. Now I've lost my job and I'm about to be homeless due to this mechanic problem on this vehicle.
Exterior Lighting
Filed Jun 15, 2022IL
The contact owns a 2011 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine
Filed Jun 11, 2022IN
In March of 2019. My 2011 GMC Terrain shut down while I was driving. No warning lights, sounds or any prior problems to indicate that the engine was no longer going to function. It was a miracle I wasn't driving on a multiple highway, which could have resulted in a serious multiple collision with catastrophic results. I had the vehicle towed to a mechanic shop. The engine due to internal oil consumption was replaced. For two and a half years I consistently had required oil changes. Then the exact thing happened again. In December 2021; my 2011 GMC Terrain completely shut down while driving.I again had to have it towed to the same mechanics, and was told the exact same problem occurred internal consumption of burning oil causing timing chain failure. So I had to have yet another engine replaced in this vehicle making it engine #4 in the exact same vehicle. That was completed in Feb. 2022 And I am currently having to go back to the lube place, and have them add one and a half to two quarts of oil every two weeks. Because it is consuming oil.!!!!!! I am filing a complaint because this to be addressed in having a recall; too get these vehicles off the road. A liability civil suit. A refund for my engine repairs. This vehicle is worthless!!!!! I can't even ethically sell or trade it in. Thank you Engine was replaced.
Exterior Lighting
Filed Jun 9, 2022130,000 milesOH
The contact owns a 2011 GMC Terrain. The contact stated while driving approximately 15 MPH, the headlights were very dim causing a visibility hazard while driving at night. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The dealer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 130,000. VIN tool confirms parts not available.
Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jun 7, 2022145,000 milesVA
The contact owns a 2011 GMC Terrain. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the contact's residence, where an independent mechanic diagnosed that the high-pressure fuel pump and camshaft sensor needed to be replaced. The mechanic replaced the camshaft sensor; however, the high-pressure fuel pump was not replaced, and the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
Exterior Lighting
Filed May 27, 2022PA
The contact owns a 2011 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lightning) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Visibility/Wiper
Filed May 13, 2022NJ
My fear is that the car's engine accelerates very slowly when entering large intersections, I feel that it is a great danger
Engine
Filed Apr 26, 202275,000 milesCO
The contact owns a 2011 GMC Terrain. The contact stated while driving approximately 65 MPH, the oil light illuminated on the instrument panel. The vehicle was diagnosed by an independent mechanic with an excessive oil leak. The vehicle was not repaired. The local dealer was notified of the failure by phone. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.
Exterior Lighting
Filed Apr 13, 2022TX
The contact owns a 2011 GMC Terrain. The contact received a notification for NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The dealer had been notified about the issue and confirmed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Visibility/Wiper
Filed Mar 28, 2022PA
Wipers were intermittently working then completely died. Took for replacement and 3 months after replacement motor dies again. Take it back to the mechanic which said it would be a dealership issue. I go to the dealership which they do have n192266180 special coverage adjustment wiper transmission arm linkage failure which they said they would have replaced my wiper motor. However, the special cover adjustment has expired. I feel that this is a safety issue. My wipers no longer work and I am looking for a replacement by the dealership due to a safety issue with the wiper transmission.
Engine
Filed Mar 17, 2022PA
The 2.4l ecotec motor has had so many complaints not only for gmc terrain but also the Chevy equinox. The motor just stops and lose everything while driving! I was in traffic and it stop almost causing an accountant God I wasn't hurt! Now I have this car with a blown motor because it's a no tolerance motor. We spend so much money on these vehicles and spend so much to keep them safe for driving on the road and yet when it comes to the company cutting corners to save money they don't get faulted for putting faulty equipment in these vehicles. I have a 2011 terrain and I bought it in 2019 for 9000 and drove it a month before the motor blew it has less then 100000 miles on it and for me to get a new motor it's another 5000. I just don't understand why if the equipment is faulty and so many complaints have been posted about the same issue why it's not being recalled or why we can't get the company to give us new motors or a new car! We are expected to pay insurance registration inspections test every year and pay for the normal wear on the vehicles to make sure they are safe but they can't recall faulty parts! I foster children and can't afford to make expensive purchases that weren't caused by neglect on my part
Engine
Filed Mar 17, 2022AZ
Engine has had High Oil consumption for years I been changing oil every 1500 to 2000 miles, My GMC dealer nor did GMC inform me that there is an issue with this vehicle even when i had an extended warranty and the car has been in for service many times at my local dealership for it. now it will cost as much as a new engine to fix. GMC needs to make there products better and honor there mistakes,
EngineFire
Filed Mar 8, 2022200,000 milesVA
The contact owns a 2011 GMC Terrain. The contact stated that while idled, there was smoke coming from under the hood of the vehicle. The contact turned off the vehicle and the smoke dissipated. The contact took the vehicle to a certified mechanic who stated that the the timing chain had come to the head without much heat. The timing chain needed to be repaired. The vehicle had not been repaired as of yet. The contact had not contacted the manufacturer. The approximate failure mileage was 200,000.
Engine
Filed Feb 4, 2022IL
My car is burning oil between oil changes. Oil changed regularly every 3,000 miles for the past 11 years. Worried about motor blowing up and being stranded somewhere due to the oil consumption.Oil life still showing 42% on panel and burnt oil on the crossing part on oil stick only.. Contacted Dealership about a Class Action Settlement which I was unaware of cause I didn't get a notice of settlement it was to late and expired..told me my warranty for this was over and they couldn't help me unless I pay 3,500.00 for new piston's. No warning light nor messages, car over heated and engine smoking..Had to put more oil in to get by..6 months ago when it all started.
Engine
Filed Jan 30, 2022ME
Uncertain. Engine power is reduced stall while driving common issues I’ve read about is throttle body and it’s sensor
Electrical SystemFire
Filed Jan 16, 2022NE
I have owned this car for a little over year and have had nothing but issues. The car started on fire with an electrical issues once, the car has just stopped running on me multiple times while I was driving, almost causing a wreck. The engine goes through Oil like crazy. I've had it back to the dealership multiple times and never get a fix. I believe this vehicle is a true lemon.
Engine
Filed Dec 14, 2021MI
The timing chain is run by oil pressure. This engine burns so much oil that I have put in 6quarts in 1 month. If not continually checking and adding oil the vehicle stalls in traffic.
Complaints 1-50 of 386, newest first, reproduced as filed.
It is not among the Terrain years to avoid. Owners filed 386 complaints, against about 198 for a typical Terrain year. The most common complaint is about the engine (43%). In NHTSA crash tests it scored 4 stars overall.
What is the most common problem with the 2011 GMC Terrain?
The engine: 165 of the 386 complaints (43%) are about it. Owners most often say it stalls (28%), sets off warning lights on the dash (22%) and burns oil or loses oil pressure (21%). The typical report comes at 84,000 miles.
How many recalls does the 2011 GMC Terrain have?
4 safety recalls on file with NHTSA, the most recent filed Mar 8, 2022. The largest, 22V137000, covered 740,581 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2011 GMC Terrain problems start?
Half of the complaints that record an odometer reading came in before 80,000 miles. For the engine the midpoint is 84,000 miles.
Has NHTSA investigated the 2011 GMC Terrain?
Yes, 3 times. The latest, PE20009 ("Momentary Increased Steering Effort"), was opened Jun 1, 2020 and closed Jun 3, 2022.
Are there service bulletins for the 2011 GMC Terrain?
The manufacturer filed 1,758 technical service bulletins and other notices for it with NHTSA, most of them about the engine (279), the electrical system (251) and the transmission (90). They include a service campaign, General Communication, filed Aug 26, 2024. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 8, 2022. Source: NHTSA Office of Defects Investigation.