Page 4 of 8 · complaints 151–200 of 364

2012 GMC Terrain complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Visibility/Wiper
Filed Sep 30, 2019135,000 milesTN

WHILE DRIVING IN THE RAIN IN ATLANTA OUT OF TOWN OUR WINDSHIELD WIPER BLADES STOPPED WORKING. I AM REFERRING TO OUR FRONT WINDSHIELD WIPER BLADES STOPPED WORKING IN A STORM WHILE WE WERE OUT OF TOWN. WE BOUGHT RAINX AND MADE IT HOME SAFELY, THANK GOD. WE TOOK IT TO THE DEALERSHIP THE NEXT DAY AND THEY CHARGED ME TO REPLACE THE WIPER MOTOR .

Visibility/Wiper
Filed Sep 30, 201972,885 milesIL

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 60 MPH IN A RAIN STORM, THE FRONT WINDSHIELD WIPERS SUDDENLY BECAME INOPERABLE. THE FAILURE CAUSED A VISIBILITY HAZARD TO THE DRIVER. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,885.

Engine
Filed Sep 16, 201956,000 milesIL

MY CAR JERKS AND STALLS WHEN IDLING AND MY FOOT IS ON THE BRAKE. I HAVE TO PUT THE CAR IN NEUTRAL OR SHUT IT OFF AND RESTART ALTOGETHER WHEN AT A STOP LIGHT OR WHEN I WILL BE DOING ANY STOPPING. IF NOT, THE CAR JERKS AND STALLS. THIS HAPPENED IN DOWNTOWN NASHVILLE, TN! VERY DANGEROUS! REDUCED POWER NOTIFICATION LIGHT CAME ON AS WELL. I HAVE HAD IT IN THE SHOP MULTIPLE TIMES AND THEY ALL SAY IT IS FROM EXCESS OIL CONSUMPTION. HAVE ALREADY HAD THE TIMING CHAIN REPLACED DUE TO SAID OIL ISSUE. DRIVING THIS CAR WITH MY KIDS IS EXTREMELY DANGEROUS. WHY IS THERE NOT A RECALL ON THIS? THIS HAS BEEN AN ONGOING ISSUE WITH MY CAR SINCE LATE 2015.

Engine
Filed Sep 11, 2019MN

2.4 ECOTEC ENGINES EXCESSIVE OIL CONSUMPTION AFFECTS THOUSANDS OF GMC/CHEVY CONSUMERS VEHICLES 2011-2013. ALTHOUGH IN FINAL STAGES OF CLASS ACTION, GMC CONTINUES TO DENY THE SERIOUS NATURE OF THE PROBLEM. OIL INDICATOR DOES NOT ILLUMINATE, ENGINES BLOWN, FAILED CATALYTIC CONVERTERS, REAR MAIN SEALS, TIMING CHAINS AND MORE. NOT ONLY A HUGE FINANCIAL IMPACT FOR OWNERS BUT ALSO A SERIOUS SAFETY ISSUE. GMC SUGGESTS A PISTON RING FAILURE BUT ONLY OFFERS RESOLUTION TO VERY FEW OWNERS. PLEASE CONSIDER A RECALL ON THESE VEHICLES. YOU WILL FIND MORE INFORMATION HERE: HTTPS://TOPCLASSACTIONS.COM/LAWSUIT-SETTLEMENTS/CONSUMER-PRODUCTS/AUTO-NEWS/857897-GM-CLASS-ACTION-SAYS-CHEVROLET-EQUINOX-SUVS-BURN-OIL-ALARMING-RATE/ AND HERE: HTTPS://WWW.FACEBOOK.COM/GROUPS/174877126561662/ AND SO MUCH MORE ONLINE. PLEASE CONSIDER A RECALL. THE CLASS ACTION IS NOT FOR THE BENEFIT OF THE CONSUMERS.

Engine
Filed Aug 28, 2019MN

THE VEHICLE HAS EXCESSIVE OIL CONSUMPTION. I HAVE TO KEEP ADDING MOTOR OIL A COUPLE WEEKS AFTER DOING OIL CHANGE.

Electronic Stability Control (esc)
Filed Aug 22, 2019145,000 milesKS

TAKATA RECALL MY CAR HAS BEEN THROWING A ENGINE POWER REDUCED AND SERVICE STABIL TRAK LIGHT. I HAVE HAD IT IN THE SHOP FIVE TIMES NOW, AFTER REPLACING A COOLANT SENSOR WHICH IS A CODE IT THROUGH, IT HAS THROWN THREE PEDAL SENSORS, AFTER REPLACING IT THE FIRST TIME THE MECHANIC PLACE TOLD ME THE PEDAL WAS BAD, SENT IT BACK REPLACED IT AGAIN AND THE LIGHT CAME BACK ON. THIS HAS BEEN GOING ON SINCE THE BEGINNING OF MAY AND STILL NOT RESOLVED. I HAVE READ SEVERAL OTHER PEOPLE POST ABOUT THIS ON THEIR TERRAINS.

Engine
Filed Jul 30, 201977,894 milesFL

AT 77,894 MILES, & ABOUT 3,000 MILES INTO PREVIOUS OIL CHANGE, THE CAR SHUT OFF WHILE MY WIFE WAS DRIVING WITH OUR CHILDREN IN THE CAR AND STOPPED IN THE MIDDLE OF THE ROAD. SEVERAL ATTEMPTS TO RE-START THE ENGINE WERE UNSUCCESSFUL. PRIOR TO THIS THERE WAS NO WARNING SIGNS OF ISSUES SUCH AS CHECK ENGINE LIGHT, ODD NOISE, ETC. THE CAR DID NOT ALLOW TIME FOR THE VEHICLE TO DRIFT OFF THE MAIN ROAD AND CREATED A RISK OF POTENTIAL COLLISION WITH OTHER VEHICLES. LUCKILY THIS OCCURRED IN A RESIDENTIAL AREA AND NOT ON THE HIGHWAY A FEW MINUTES EARLIER. WE HAD THE VEHICLE TOWED TO MY CERTIFIED MECHANIC AND UPON INSPECTION IDENTIFIED THERE WAS NO OIL IN THE CAR. THERE IS NO SIGN OF OIL LEAKAGE, AND THE OIL HAD BEEN CHANGED AND TOPPED OFF LESS THAN 3000 MILES PRIOR TO THIS. APPROX. 2 YEARS PRIOR, WE RECEIVING THE BULLETIN & TOOK THE VEHICLE TO THE GMC DEALER, CORAL SPRINGS AUTO MALL TO CONDUCT A OIL CONSUMPTION TEST. THE SERVICE ADVISOR CHECKED THE DIPSTICK UPON MY RETURN AS INSTRUCTED 2000 MILES LATER & ADVISED IT "APPEARED" THAT MY CAR DID NOT HAVE THE ISSUE. REMEMBERING THIS INSTANCE, 2 YEARS LATER, WHILE STILL WITHIN THE SPECIAL COVERAGE WARRANTY PARAMETERS, I HAD THE CAR TOWED BACK TO CORAL SPRINGS AUTO MALL GMC FOR THE REPAIR. I AM NOW BEING TOLD BY BOTH THE SERVICE MANAGER AND GMC CUSTOMER CARE AGENT THAT SINCE I DID NOT BRING THE VEHICLE IN SOONER, THEY WILL NOT HONOR THE COVERAGE, HOWEVER THEY DO HAVE RECORD OF THE INSPECTION ON 06/06/17 BUT THE ADVISOR DID NOT UPDATE THE TICKE

Engine
Filed Jul 15, 201987,350 milesRI

CAR JERKS AND STALLS WHEN IDLING AND FOOT ON THE BRAKE. HAVE TO PUT THE CAR IN NEUTRAL WHEN AT A STOP LIGHT OR SIGN. IF NOT, THE CAR JERKS AND STALLS. THIS STARTED HAPPENING LAST MONTH. REDUCED POWER NOTIFICATION LIGHT CAME ON TODAY ALONG WITH THE ENGINE LIGHT.

Engine
Filed Jul 11, 201960,000 milesMN

EXCESSIVE OIL CONSUMPTION AT LESS THAN 65,000 MILES, WARNING LIGHTS DO NOT ACTIVATE TO INDICATE A PROBLEM. NEXT THE TIMING CHAIN BROKE AND WAS REPAIRED, NOW THE CATALYTIC CONVERTER NEEDS REPLACEMENT. ALL RESULT OF OIL CONSUMPTION AND IS A WIDELY KNOWN ISSUE AFFECTING THOUSANDS OF 2010-2013 GMC TERRAINS IN THE US BUT GMC WILL NOT HELP OR TAKE RECALL ACTION. A CLASS ACTION LAWSUIT IS UNDERWAY, BUT IT WON'T BE APPROVED UNTIL OCT 2019 (STATE OF FL), TWO OTHERS ON A STAY (IL AND CA) UNTIL FL IS FINALIZED. I PURCHASED MY VEHICLE USED WITH A SALVAGE TITLE. THE OIL PROBLEM IS IN NO WAY CONNECTED WITH THE SALVAGE TITLE (REAR END DAMAGE, AND CERTIFIED BY STATE AS SAFE). GMC MAILED ME A SPECIAL COVERAGE LETTER DATED MAY 2017 BUT THEY WON'T HONOR IT BECAUSE I DID NOT PURCHASE FROM A GMC DEALER OR HAVE MY ROUTINE MAINTENANCE AT GMC SERVICE. IN FACT WHEN I RECEIVED THE LETTER I FOLLOWED THE INSTRUCTIONS AND CONTACTED A LOCAL GMC SERVICE BUT THEY CALLED ME BACK TELLING ME THEY ARE CANCELLING THE APPOINTMENT BECAUSE WHEN THEY LOOKED UP MY VIN AND SAW IT IS A SALVAGE TITLE. I TOLD THEM I HAVE THE LETTER FROM GM DATED MAY 2017 BUT THEY TOLD ME I SHOULD NOT HAVE RECEIVED THE LETTER, THAT I DON'T QUALIFY. THE LETTER READS IN PART: "GMC IS PROVIDING OWNERS WITH ADDITIONAL PROTECTION FOR THE CONDITION, IF THIS CONDITION OCCURS WITHIN 7 YEARS AND 6 MONTHS OR 120000 MILES THE CONDITION WILL BE REPAIRED AT NO CHARGE." PLEASE SEE TESTIMONIALS HERE FROM AFFECTED CONSUMERS: TERRRAIN-EQUINOX OIL CONSUMPT

Visibility/Wiper
Filed Jul 9, 201973,000 milesKY

DRIVING IN A RAIN STORM AND THE BUSHING CAME OFF TO RELEASE THE TRANSMISSION ARM COULD NOT SEE TO DRIVE , HAD TO DRIVE 3 HOURS FROM HOME WITHOUT WIPERS IN THE RAIN

Electronic Stability Control (esc)
Filed Jul 3, 201941,000 milesFL

SEVERAL TIMES IN 3 YEARS, THE DEALERSHIP CAN NOT DUPLICATE THE PROBLEM LOSS OF POWER STARTS RUNNING SLOW, WONT GO OVER 20 MPH, CHECK STABILITY LIGHT COMES ON, CHECK ENGINE LIGHT STARTS BLINKING, ACTS LIKE MISFIRE OR NO FUEL IN VEHICLE, STARTS ANYWHERE AT ANY TIME, VERY UNSAFE AND SCARY. AT LEAST TAKEN TO A CERTIFIED DEALERSHIP 7 OR 8 TIMES AND EVERY TIME THEY DO SOMETHING DIFFERANT , YET THE PROBLEM PERSISTS! THE VEHICLE CAN BE STATIONARY AT RED LIGHT AND BIG OR WHILE DRIVING GOING 45 OR 65 AND DROP TO 20 MPH AND NOT WANT TO GO, I PUSH THE GAS PADDLE TO FLOOR AND IT DOES NOTHING. THIS HAS BEEN INTERMEDIATE AND A PROBLEM SINCE MONTH 3 OF BUYING MY VEHICLE. THIS IS NOT SAFE AND THE DEALERSHIP HAS BASICALLY GIVIN UP ON ME AND MY VEHICLE.

Engine
Filed Jul 3, 2019TX

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR WAS FLASHING AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A CERTIFIED INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SENSORS NEEDED TO BE CHECKED DUE TO EXCESSIVE OIL BURNING. THE CONTACT REQUESTED THE DIAGNOSIS IN WRITING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Engine
Filed Jul 1, 201960,000 milesTX

IN JUNE 9, 2019 MY ENGINE LIGHT CAME ON IN PARK IN MY DRIVEWAY. JUNE 10, 2019 I TOOK MY TERRAIN IN FOR SERVICE AND TO HAVE THE ENGINE LIGHT LOOKED AT CAVENDER WEST IN SAN ANTONIO, TX. WHERE I PURCHASED THE VEHICLE IN DECEMBER 31,2018. CAVENDER CALLED TO INFORM US THAT THE TIMING CHAIN WAS BAD. I DID SOME RESEARCH BECAUSE A VEHICLE WITH 60,000 MILES ON IT SHOULDN'T HAVE A BAD TIMING CHAIN, I WOULDN'T THINK. I HAVE CALLED BOTH CAVENDER AND GM WITH NO HELP. I HAVE READ NUMEROUS COMPLAINTS FOR THE SAME ISSUE. I HAD FILED A CASE WITH GM ABOUT THIS KNOW PROBLEM THAT STILL CONTINUES. GM IS VERY WELL AWARE OF THE PROBLEM. I THINK THIS TIMING CHAIN NIGHTMARE SHOULD BE RECALLED.

Engine
Filed Jul 1, 201993,000 milesIN

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHEN THE VEHICLE WAS STARTED, THE ENGINE BEGAN TO RUMBLE AND QUIVER. WHILE IN DRIVE, THE RUMBLING IN THE ENGINE PERSISTED AND THE VEHICLE SHUT OFF WHILE STOPPED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ONCE IT SHUT OFF. THE VEHICLE WAS TAKEN TO SCHEPEL BUICK GMC (3209 W LINCOLN HWY, MERRILLVILLE, IN 46410, (219) 488-9836) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN ACTUATORS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.

Unknown or Other
Filed Jun 29, 201992,000 milesIN

TIME CHANGING ACTUATORS.

Visibility/Wiper
Filed Jun 20, 2019109,000 milesOH

WINDS SHIELD WIPERS STOP WORKING.

Engine
Filed Jun 18, 20195,710 milesOH

ENGINE IS USING EXCESSIVE OIL ONE QUART IN FIVE DAYS. EVERY WEEK.

Visibility/Wiper
Filed Jun 17, 201990,000 milesIL

MY WINDSHIELD WIPERS QUITE WORKING IN THE MIDDLE OF A DOWNPOUR WHILE ON THE INTERSTATE. I TOOK IT TO THE DEALERSHIP AND THERE CHARGING ME A $200 DEDUCTIBLE TO REPAIR THIS ISSUE THAT HAS AFFECTED MILLIONS OF VEHICLES. MY HUSBAND ALMOST CRASHED INTO ANOTHER CAR WHILE TRYING TO PULL OVER ON THE SHOULDER. WE WERE LEFT SITTING IN A STORM FOR OVER 2 HOURS WAITING FOR THE WEATHER TO CLEAR UP. THIS IS A HUGE SAFETY RISK.

Engine
Filed Jun 16, 201963,000 milesIN

TIMING CHAIN BROKE AT 63,000 MILES PROBABLY DISTROYING THE ENGINE. IT WAS ON A HIGHWAY AND IN MOTION.

Visibility/Wiper
Filed Jun 14, 201964,848 milesCT

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING 60 MPH IN THE RAIN, THE WINDSHIELD WIPERS FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO MCGOVERN BUICK GMC (LOCATED AT 2806, 150 TURNPIKE RD, WESTBOROUGH, MA 01581, (508) 439-4362) WHERE THE WINDSHIELD WIPER MOTOR WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 95301890184. THE APPROXIMATE FAILURE MILEAGE WAS 64,848.

Air BagsCrash1 injured
Filed Jun 13, 2019103,000 milesNY

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT WHILE HER GRANDSON WAS DRIVING APPROXIMATELY 40-45 MPH, A DEER JUMPED INTO THE FRONT OF THE VEHICLE CAUSING SEVERE DAMAGE TO THE FRONT END OF THE VEHICLE BUT THE AIR BAGS DID NOT DEPLOY. THE CONTACT MENTIONED THAT THE RADIATOR WAS PUSHED INTO THE ENGINE. THE CONTACT SUSTAINED WHIPLASH INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED BY THE INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND A CASE WAS OPENED BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 103,000. *AS *AS

Visibility/Wiper
Filed Jun 10, 201998,500 milesTN

MY FAMILY AND ME WERE TRAVELING IN A DOWN POOR IN A LARGE CITY. SUDDENLY MY WINDSHIELD WIPERS WENT WENT PAST THE WINDOW WHILE IN MOTION AND STOPPED WORKING. THIS WAS VERY UNSAFE AND WE WERE BLINDED FROM THE RAIN AND COULD NOT SEE THE TRAFFIC IN FRONT OF US. I SLOWED DOWN AND SOMEHOW FOUND MY WAY TO THE SIDE OF THE INTERSTATE WITHOUT HITTING OR BEING HIT BY ANYONE. THIS ISSUE COULD HAVE KILLED US. THIS IS VERY DANGEROUS. I FOUND THAT THIS IS A COMMON ISSUE IN THIS MODEL AND THE 2013 ACTUALLY HAS A RECALL FOR THE SAME ISSUE.

Visibility/Wiper
Filed Jun 6, 201965,000 milesPA

I USED MY WINDSHIELD WIPERS ON THE HIGHEST/FASTEST SETTING THE OTHER DAY FOR THE 1ST TIME EVER. I USUALLY ONLY USE THE LOW OR MEDIUM SETTING. THE WINDSHIELD WIPERS WORKED FOR ABOUT 1 MINUTE AND THEN THEY STOPPED WORKING COMPLETELY. THEY FROZE IN PLACE AND MY DEALER IS RECOMMENDING A REPLACEMENT OF THE WIPER MOTOR AND CONNECTIONS. I AM READING ONLINE AND IT LOOKS LIKE GM RECALLED THE 2013 TERRAINS FOR THIS EXACT ISSUE AND THAT YOUR COMPANY WAS LOOKING INTO WHETHER THEY SHOULD RECALL 2010-2012 TERRAINS AS WELL. I WOULD LIKE ANY INFORMATION YOU HAVE ABOUT THE POSSIBILITY OF THAT RECALL BECAUSE I THINK ITS RIDICULOUS THAT GMC HAS NOT RECALLED THIS ITEM WHEN IT WAS CLEARLY AN ISSUE FOR THE 2013 MODEL USING THE SAME PARTS. THIS IS EXTREMELY DANGEROUS WHEN THE WIPERS FAIL WHEN THEY ARE GOING THE FASTEST. THAT IS WHEN THE WIPERS ARE NEEDED THE MOST BECAUSE IT MEANS IT IS RAINING EXCESSIVELY. GM SHOULD HAVE TO PAY FOR MY REPAIRS CONSIDERING THIS IS A KNOWN ISSUE AND I'M HOPING YOUR COMPANY CAN HELP GET THEM TO FINISH RECALLING ALL YEARS MODELS. THANKS.

Engine
Filed May 27, 2019112,000 milesTX

AFTER OWNING THIS CAR FOR OVER 4 YEARS WE ARE JUST NOW FINDING OUT THAT GENERAL MOTORS HAS ISSUED WHAT THEY CALL SPECIAL BULLETINS ON THE EXCESSIVE OIL CONSUMPTION PROBLEM WE HAVE BEEN HAVING. WE FIRST STARTED NOTICING THE PROBLEM IN FEBRUARY OF 2018 WHEN THE CAR STARTED VIBRATING, SHAKING, AND STALLING WHILE DRIVING. I TOOK THE CAR TO FIRESTONE TO HAVE THE OIL CHECKED AND THE CAR WAS SHAKING SO BAD THAT THEY REFUSED TO EVEN LOOK AT IT FOR FEAR OF BEING HELD LIABLE FOR DAMAGES. COME TO FIND OUT THAT MY CAR ONLY HAD ABOUT 1.5 QUARTS OF OIL IN IT AND AFTER THE OIL WAS CHANGED IT BEGAN RIDING SMOOTH AGAIN. HOWEVER WE NOTICED AFTER ABOUT 6 WEEKS IT WAS LOW ON OIL AGAIN. BASICALLY WE ENDED UP HAVING TO GET A OIL CHANGE EVERY 6-7 WEEKS OR AT LEAST ADD A QUART OF OIL TO THE CAR EVER 3 WEEKS. NOW WE'VE COME TO FIND OUT THAT SPECIAL BULLETINS(BULLETIN #16118 OR 14882) HAVE BEEN ISSUED ON THIS PROBLEM WITH MY TERRAIN. MY PROBLEM IS NO LETTER OR CONTACT WAS EVER SENT TO NOTIFY ME OF THIS ISSUE. MY CAR HAS BEEN TO THE LOCAL GMC DEALER ON MULTIPLE OCCASIONS AND I WOULD LIKE TO KNOW WHY I WAS NEVER NOTIFIED ABOUT THIS PROBLEM OR THESE BULLETINS. THE PROBLEM I HAVE NOW IS AFTER READING THE BULLETIN WE'VE COME TO FIND OUT THAT MY CAR MAY BE OUT OF THE WARRANTY PHASE. I CURRENTLY HAVE 132,000 MILES ON IT AND THE TSP SAYS 7 1/2 YEARS OR 120,000 MILES. IF WE HAD BEEN MADE AWARE OF THE TSP WE WOULD HAVE SURELY TAKEN IT TO THE DEALERSHIP TO HAVE IT CHECK. BETTER YET, WHEN MY CAR WAS AT THE DEALER

Visibility/Wiper
Filed May 14, 201952,000 milesVA

ON SATURDAY, 5/11/19, AT ABOUT 10 PM, WHILE DRIVING ON I-264, AT ABOUT 60 MPH, IN A BAD THUNDERSTORM, THE WIPERS STOPPED WORKING, STOPPING ALL THE WAY UP. THE RAIN WAS SO HEAVY I COULD NOT SEE OUT THE FRONT WINDOW AND SLOWED DOWN AND GRADUALLY PULLED OFF TO THE SIDE WITH MY PASSENGER LOOKING OUT FOR THE GUARDRAIL. WHEN THE RAIN LET UP A LITTLE, I REALIZED I WAS PARTIALLY BLOCKING AN ON RAMP AND PULLED FARTHER FORWARD. THIS WAS A VERY DANGEROUS SITUATION AS A CAR IN THE TRAVEL LANE COULD HAVE HIT ME (WHEN SLOWING DOWN) OR I COULD HAVE BEEN HIT WHILE BLOCKING THE ON RAMP DURING THIS PERIOD OF HEAVY RAIN. WHEN THE RAIN SLOWED MORE, WE DROVE 2 MILES TO THE NEXT EXIT AND PULLED OFF IN A STORE PARKING LOT. I REPLACED THE WIPER FUSE, BUT LATER DISCOVERED WE COULD HEAR THE MOTOR CLICKING BUT THE WIPERS WOULDN'T MOVE. WE HAD TO DANGEROUSLY DRIVE 40+ MILES HOME HOPING THE RAIN WOULD STAY AT A DRIZZLE AND PULLING TO THE SIDE ANY TIME THE RAIN CAME DOWN HARD ENOUGH TO CAUSE VERY LIMITED VISIBILITY. IT TOOK US WELL OVER TWO HOURS TO MAKE THE 40 MILE TRIP HOME. IT WAS VERY DANGEROUS DRIVING IN THE RAIN WITH NO WIPERS, BUT WE HAD LITTLE CHOICE SINCE WE SINCE THERE ARE NO REPAIR SHOPS OPEN AT THAT HOUR. UPON GETTING HOME, WE TOOK THE TERRAIN TO OUR LOCAL AUTO REPAIR SHOP TO GET IT FIXED. I WAS TOLD THIS IS VERY COMMON IN TERRAINS AS THERE IS A PLASTIC GEAR IN THE WIPER MOTOR THAT ROUTINELY BREAKS WHEN THE MOTOR IS ON HIGH. THE MECHANIC SAID THE PROBLEM IS SO COMMON THAT THE DEALERS' KEEP THE

Visibility/Wiper
Filed May 13, 201999,100 milesKY

WHILE DRIVING DOWN THE HIGHWAY AT ABOUT 65 MPH IN A BAD THUNDERSTORM, THE WIPERS STOPPED WORKING, STOPPING ABOUT HALFWAY UP. AFTER PULLING OVER TO THE SIDE OF THE ROAD, WE DISCOVERED WE COULD HEAR THE MOTOR CLICKING BUT THE WIPERS WOULDN'T MOVE. WE HAD TO DANGEROUSLY DRIVE SEVERAL MILES WITH VERY LITTLE VISIBILITY UNTIL WE COULD FIND A SAFE PLACE TO PULL OVER TO TRY TO ACCESS THE SITUATION FURTHER. WE WERE 4 HOURS FROM HOME GOING ON A WEEKEND TRIP, ABOUT AN HOUR FROM OUR DESTINATION. WE HAD TO GET RAIN-X (SUGGESTED FROM THE AUTO ZONE WE WERE ABLE TO FIND) AND APPLY IT TO MAKE IT TO OUR DESTINATION. WE COULDN'T FIND ANY DEALERSHIPS WHO COULD HELP US ON THE WEEKEND, SO WE HAD TO HOPE FOR THE BEST DRIVING BACK HOME. IT WAS VERY DANGEROUS DRIVING IN THE RAIN WITH NO WIPERS, BUT WE HAD NO CHOICE SINCE WE WERE HOURS AWAY FROM HOME AND COULD NOT FIND ANY PLACE TO HELP US. UPON GETTING HOME, I TOOK THE TERRAIN TO OUR DEALERSHIP AND HAD TO GET IT FIXED. I WAS TOLD THIS IS VERY COMMON IN TERRAIN'S AND MY HUSBAND'S 2013 WAS RECALLED FOR THE EXACT SAME PROBLEM. I DO NOT UNDERSTAND HOW ONLY ONE YEAR CAN BE RECALLED WHEN IT IS CLEARLY A PROBLEM WITH ALL YEARS. IT SET US BACK $302.74 FOR THE REPAIR AND THAT WAS AFTER THE DEALERSHIP GAVE US A SMALL DISCOUNT.

Visibility/Wiper
Filed May 2, 2019120,000 milesMI

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ED KOEHN CHEVROLET (616-866-9511, LOCATED AT 4650 14 MILE RD NE # M-57, ROCKFORD, MI 49341) WHERE IT WAS DIAGNOSED THAT THE WIPER MOTOR AND TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT WOULD BE CALLED BACK BY A REPRESENTATIVE. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

Air Bags
Filed Apr 29, 201973,200 milesIL

MY SERVICE BAG LIGHT CAME ON ABOUT 1 MONTH AGO. WHEN I TOOK IT TO THE DEALER TO CHECK IT OUT. THEY SAID MY YEAR IS NOT IN THE RECALL LIST. THEY ALSO SAID NONE OF THE AIR BAGS WILL WORK UNTIL IT GETS FIXED. I AM LIVING ON A LIMITED INCOME AND CANNOT AFFORD TO FIX THE AIR BAGS. EVERY YEAR BEFORE AND AFTER OF GMC TERRAIN HAVE BEEN RECALLED. I DON'T UNDERSTAND WHY MY 2012 HAS NOT BEEN RECALLED. WITH THIS BEING A MANUFACTURED PROBLEM I BELIEVE GMC SHOULD PAY TO FIX THE AIR BAGS. I AM AFRAID TO TAKE MY GRANDCHILDREN WITH ME TO THE STORE.

Engine
Filed Apr 29, 2019118,000 milesTN

GETTING A RATTLING/WHINING SOUND FROM MY CAR, AND WHEN I COME TO STOP IT SHAKES AN VIBRATES. JUST PURCHASED THIS VEHICLE ABOUT 6 MONTHS AGO FROM A DEALERSHIP, I VERY A LITTLE WORRIED ABOUT THIS VEHICLE. PLEAE ADVIVSE ME ON WHAT TO DO. CAN NOT AFFORD TO FIX ANY MAJOR PROBLEMS. HELP!!!!!!!!!!!!!!!!!!!!!!

Engine
Filed Apr 28, 2019143,063 milesFL

HIGH OIL CONSUMPTION. NO LEAKS UNDER CAR. I'VE TO ADD 3 QUARTER OF OIL EVERY WEEK.

Engine
Filed Apr 23, 2019TX

MY CAR OIL CONSUMPTION IS EXCESSIVE. I HAVE REPETITIVE CODES: P0089, P0300, P0366, P228D, P0014 AND THE CHECK ENGINE LIGHT BEING ON. CAR IS JERKING BACK AND FORTH WHEN AT A STOP LIGHT. TAPPING NOISE MADE ALSO. EVERY 1000-1500 MY CAR IS ALWAYS NEEDING OIL (AT LEAST 2 QUARTS) AND I ALSO HAVE TO PUT MORE THAN THE USUAL AMOUNT OF GAS IN IT THEN WHEN I FIRST PURCHASED.

Unknown or Other
Filed Apr 22, 2019121,350 milesTX

EXPLODING SUNROOF.:DRIVING DOWN THE FREEWAY AND THE SUNROOF JUST BROKE OUT WITH A BIG HOLE IN IT.

Seat Belts1 injured
Filed Apr 8, 201959,000 milesKS

SEAT RE-TRACTORS DON'T RETRACT AND SEAT BELT GETS CAUGHT IN DOOR WHEN CLOSED. DOOR CRACKS PLASTIC COVER ON SEAT BELT COVER WHICH LEAVES A SHARP EDGE THAT CUTS YOUR FINGERS WHEN YOU TRY TO BUCKLE YOUR SEAT BELT.

Engine
Filed Apr 4, 201948,000 milesMN

EXCESSIVE OIL CONSUMPTION, ECOTEC 2.4 ENGINE

Engine
Filed Apr 1, 2019128,000 milesMN

MY CAR CONSUMES OIL IN BETWEEN OIL CHANGES, CATALYTIC CONVERTER HAS GONE BAD WHICH SHOULD NOT BE HAPPENING IN A 2012, AND REAR PASSENGER DOOR ELECTRICAL FAILURE. THEY HAVE BEEN RECALLED IN OTHER AREAS FOR THE OIL CONSUMPTION AND CATALYTIC CONVERTER BUT NOT FOR MY SPECIFIC VIN NUMBER. GMC NEEDS TO RECALL THE TERRAINS TO FIX THE OIL CONSUMPTION, CATALYTIC CONVERTER ISSUE, AND THE REAR PASSENGER DOORS. THE OIL CONSUMPTION AND CATALYTIC CONVERTER ARE TWO MAJOR ISSUES THAT SHOULD BE FIXED IMMEDIATELY BY GMC SINCE THEY KNOW IT IS AN ISSUE WITH THAT YEAR.

Seat Belts
Filed Mar 30, 201956,000 milesKS

FRONT SEAT BELTS WON"T RETRACT AND GET CAUGHT IN DOOR WHEN CLOSED AND THE PLASTIC COVER ON THE SEAT BREAKS AND THEN IT WILL NOT LATCH. THIS CAUSES THE SEAT BELT TO BE INOPERABLE. IT THEN CANNOT RESTRAIN THE OCCUPANT THUS IT CAUSES A SAFETY CONCERN AS WELL AS VIOLATION IN NOT WEARING A SEAT BELT.

Engine
Filed Mar 8, 2019MS

THE CAR IS A 2012 GMC TERRAIN 2.4 LITER ECO TECH- I FOUND WHERE GMC PUT THIS ISSUE AS A RECALL IN 2015 FOR 7 YEARS OR 120,000 MILES TO BE FIXED FOR FREE- I BOUGHT MY CAR FROM FRANK'S GMC/CHEVORLET IN KOSCIUSKO, MS IN NOVEMBER 2017 WITH 111,000 MILES ON IT- THE ISSUE WAS NOT MENTIONED AND I HAVE THE CARFAX ON THE VEHICLE WHICH MENTION ALL THE SERVICE DATES AND NONE OF WHICH ARE RELATED TO THIS RECALL- ALSO I NEVER RECIEVED ANY INFORMATION BY MAIL ABOUT THIS RECALL AND HAD TO DO SOME DIGGING TO FIND OUT THAT IT'S NOT JUST ME WITH THE PROBLEM BUT SO MANY OTHERS! I WENT TO FRANK'S GMC WHERE I PURCHASED THE CAR AND THEY ARE SUPPOSED TO GIVE ME A CALL BACK ABOUT THIS PROBLEM BUT THE GUY I TALKED TO HAD NO IDEA WHAT I WAS EVEN TALKING ABOUT YET! 3 DAYS LATE THEY WONT EVEN ANSWER MY CALLS AND WHEN I WENT INTO THE OFFICE SAID THEY WOULD HAVE TO GET A NUMBER TO CALL ME BACK AGAIN WHICH HAS NOT HAPPENED YET! WE HAVE PRICED A NEW MOTOR AND TO GET IT PUT IN- PRICE OF MOTOR- $3,200 PRICE TO PUT IT IN- $1,000 WARRANTY- 3 YEAR WITH UNLIMITED MILEAGE- OR THE PARTS THAT HAVE TO BE CHANGED OUT ARE IN LINK BELOW IF THE MOTOR WASNT REPLACED: HTTPS://GM.OEMDTC.COM/7458/SPECIAL-COVERAGE-ADJUSTMENT-EXCESSIVE-ENGINE-OIL-CONSUMPTION-2012-CHEVROLET-EQUINOX-GMC-TERRAIN ***THAT'S NOT INCLUDING THE TIMING CHAIN WHICH IS WHAT THE PROBLEM HAS CAUSED DUE TO OIL CONSUMPTION FROM FAULTY PISTON RINGS NOT SEATING CORRECTLY, I BURN OIL AND LOOSE OIL PRESSURE RESULTING IN A FAILURE IN THE TIMING CHAIN SYSTEM DUE T

Engine
Filed Mar 4, 201989,000 milesNY

I'VE HAD THIS VEHICLE FOR 3+ YEARS AND RIGHT FROM THE BEGINNING EVERYTIME I CHANGED THE OIL WAS TOLD IT WAS LOW AND ASKED WHERE IT WAS GOING. MY MECHANIC TOLD ME IT WAS A CRANKSHAFT SENSOR CODE AND JUST CHANGE THE OIL AND SO I DID AND THE CHECK ENGINE LIGHT WOULD GO OFF . THEN ONE DAY 800 MILES BEFORE I'M DUE TO CHANGE THE OIL IT STARTS JERKING WHILE STOPPED AND CHECK ENGINE LIGHT CAME ON DISPLAY STATED ENGINE POWER REDUCED THEN IT KEPT STALLING OUT THEN WHEN I SAW AN AUTOZONE STORE THEY CHECKED THE CODE WHICH WAS THE CAMSHAFT SENSOR AGAIN LIMPED HOME AND DID NOTHING LATER WHEN I STARTED THE VEHICLE TO GO TO WORK IT MADE AN AWFUL CLANGING NOISE AND SHUT IT OFF IMMEDIATELY HAD IT TOWED TO THE DEALERSHIP WHERE THEY SAID IT BLEW A REAR SEAL AND WOULD NEED AN 8400 DOLLAR NEW ENGINE THE SPECIAL WARRANTY COVERAGE IS WELL KNOWN BY THE DEALERSHIPS AND TO GM SO WHY WAS THE CONSUMER NOT BEEN NOTIFIED THAT THIS COULD BE A PROBLEM IF I WAS TOLD ABOUT THIS I WOULD NOT HAVE BOUGHT THIS VEHICLE AND I GUESS THAT'S WHAT THEY WANTED A SALE.NOW I HAVE A VEHICLE THAT I STILL HAVE MONTHLY PAYMENTS AND THEY WANT TO CHARGE ME FOR A NEW ENGINE ON TOP OF IT LUDRICAS I SAY

Visibility/Wiper
Filed Mar 3, 201975,775 milesNC

FRONT WINDSHIELD WIPERS IMMEDIATELY STOPPED OPERATION WHILE IN USE ON FEBRUARY 20, 2019. I TOOK THE CAR ON FEBRUARY 21, 2019 TO OUR LOCAL MECHANIC'S SHOP WHICH RECOMMENDED TOTAL REPLACEMENT OF THE WIPER TRANSMISSION ASSEMBLY EVEN THOUGH ONLY A BUSHING WAS DAMAGED. I AGREED AND HAD THE WIPER TRANSMISSION REPLACED. I ATTACH A COPY OF THAT INVOICE. TOTAL PAID WAS $376.75

Unknown or Other
Filed Feb 28, 2019109,000 milesNC

STABILITRAK FLASH'S AND EVERYTHING ELECTRIC IN THE VEHICLE STARTS FLICKERING

Engine
Filed Feb 26, 2019LA

2012 GMC TERRAIN MAKES A CLICKING NOISE WHEN PRESSING ACCELERATION PEDAL. I HABE CHANGED OIL, PLUGS AND BELTS BUT STILL CAN'T FIND SOURCE OF TAPPING. ALSO MY TIRES ARE NEW, LESS THEN A YEAR AND CONSTANTLY SHOW LOW PRESSURE. I HAVE CHECKED FOR NAILS BUT NONE FOUND.

Visibility/Wiper
Filed Feb 12, 201998,000 milesWI

THE WIPERS STOPPED FUNCTIONING WHILE DRIVING. WIPERS SWEPT TO THE LEFT (DRIVERS SIDE) AND BROKE FREE FROM THE LINKAGE ALLOWING THE DRIVER WIPER TO HANG OFF OF THE WINDSHIELD. THE WIPERS CAN BE MANUALLY MOVED BACK TO A RESTING POSITION, BUT WILL NOT MOVE ON THEIR OWN.

Engine
Filed Feb 11, 201948,000 milesLA

THIS ENGINE BURNS THROUGH OIL AT AN ACCELERATED RATE. MY CAR HAS 48,000 MILES ON IT AND THE ENGINE IS ALMOST DEAD. THE CAR STALLS OR SHUTS OFF WHEN STOPPED AT A RED LIGHT, STOP SIGN ETC.

Visibility/Wiper
Filed Feb 11, 2019IN

THE LINKAGE ARMS KEEPS DISENGAGING FROM THE MOTOR. IT HAPPENED WHILE IT WAS RAINING AND I WAS DRIVING ON THE HIGHWAY. I WAS ABLE TO REATTACH IT ON A LATER DAY BUT IT KEEPS HAPPENING WHEN THE WIPERS ARE ON A HIGHER SPEED

Structure › Body
Filed Feb 6, 201986,644 milesCA

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT RAIN ENTERED THE VEHICLE AND SOAKED THE DRIVER AND PASSENGER SIDE FLOOR. THE VEHICLE WAS TAKEN TO PENSKE BUICK GMC OF CERRITOS (18400 STUDEBAKER RD, CERRITOS, CA 90703), BUT THEY WERE UNABLE TO DIAGNOSE WHERE THE RAIN WAS ENTERING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,644. *TT*JB

Engine
Filed Feb 1, 201984,000 milesOH

REAR MAIN SEAL BLOWN DUE TO CONDENSATION FREEZING IN SUCH COLD TEMPERATURES. THIS HAPPENED ON MY 10 MINUTE DRIVE HOME FROM WORK. ENGINE WAS SHUT OFF AND HASN'T BEEN RESTARTED. MECHANIC STATED THERE WERE AT LEAST 4 OTHER VEHICLES THIS WEEK WITH THE SAME ISSUE, WITHIN TWO SHOPS. A RECALL ON CERTAIN VEHICLES WAS ISSUED, BUT NOT MINE. I WOULD LIKE THIS TO AT LEAST BE INVESTIGATED TO POSSIBLY EXPAND THIS RECALL. CAR WILL NOT GET FIXED UNTIL AT LEAST TUESDAY, AS THEY ARE SHORT ON THE BOLT KIT DUE TO HIGH DEMAND. THANK YOU.

Engine
Filed Jan 31, 201951,000 milesPA

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING, AN ABNORMAL NOISE WAS HEARD BETWEEN THE ENGINE AND TRANSMISSION. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

Engine
Filed Jan 30, 201985,000 milesGA

VEHICLE WAS JERKING AT A RED LIGHT WITH FOOT FIRMLY ON THE BRAKE. THIS HAPPENED AT THE BASE OF A HILL ON A CITY STREET. I WASN'T SURE IF THE CAR WOULD LURCH INTO ONCOMING TRAFFIC. AS IT STARTED DRIVING AGAIN, IT BEGAN TO MAKE A RATTLING AND KNOCKING NOISE. CAR THEN DROPPED A HUGE AMOUNT OF OIL ON CONCRETE. IT LOST POWER IN LOWER SPEED. LUCKILY I WAS ABLE TO LIMP HOME WITH THE CAR. HAD TO HAVE IT TOWED TO DEALERSHIP AS IT WASN'T DRIVABLE.

Engine
Filed Jan 28, 2019122,000 milesNY

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT PURCHASED THE VEHICLE USED. BOTH THE DEALER AND THE MANUFACTURER DID NOT INFORM THE CONTACT THAT THERE WAS A SPECIAL RECALL ON THE VEHICLE REGARDING EXCESSIVE OIL CONSUMPTION CAUSED BY AN OIL RING MALFUNCTION. THE MALFUNCTION CAUSED THE ENGINE TO SEIZE. THE VEHICLE WAS TAKEN TO CARBONE BUICK GMC OF UTICA (5700 HOATIO ST, UTICA, NY 13502, (888) 471-8416) WHO STATED THAT THE VEHICLE HAD 2,000 MILES OVER THE 100,000 MILE LIMIT TO BE COVERED UNDER THE SPECIAL RECALL. THE DEALER, AFTER CHECKING WITH THE MANUFACTURER, OFFERED TO PAY FOR ONE THIRD OF THE COST TO REPLACE THE ENGINE. THE REPAIR WOULD COST $4,000. THE VEHICLE REMAINED AT THE DEALER AND HAD NOT BEEN REPAIRED. THE CONTACT WAS REFERRED BY HIS STATE'S ATTORNEY GENERAL'S OFFICE TO NHTSA. THE FAILURE MILEAGE WAS 122,000.

Seat Belts
Filed Jan 25, 2019106,000 milesMN

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THE SEAT BELT DID NOT RETRACT. THE CONTACT CALLED DONDELINGER CHEVROLET BUICK GMC CADILLAC AT 877-211-6240 (LOCATED AT 2310 PAUL BUNYAN DR NW, BEMIDJI, MN 56601) AND WAS INFORMED THAT THE SEAT BELT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 GMC Terrain → · Every Terrain year → · How the figures are calculated →