Filed Oct 29, 2020194,105 vehiclesGeneral Motors LLC
Defect. General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Risk. Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy. GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Service Brakes, Hydraulic › Foundation Components › Disc › Caliper18V576000
Filed Aug 30, 2018210,628 vehiclesGeneral Motors LLC
Defect. General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Risk. A reduction of braking performance can increase the risk of a crash.
Remedy. GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Defect. General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Risk. A damaged fuel line can create a fuel leak, increasing the risk of a fire.
Remedy. GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
Air Bags › Air Bag/Restraint Control Module18V340000
Filed May 24, 201888,503 vehiclesGeneral Motors LLC
Defect. General Motors LLC (GM) is recalling certain 2018 GMC Terrain vehicles. The sensing diagnostic module (SDM) that senses a crash and deploys the necessary air bags may not power down correctly when the vehicle is shut off, causing it to be inoperative when the vehicle is restarted.
Risk. If the SDM becomes inoperative, it will not detect a crash or command the necessary air bag deployment, increasing the risk of injury in the event of a crash.
Remedy. GM will notify owners, and dealers will reprogram the SDM with updated software, free of charge. The recall began June 29, 2018. Owners may contact GMC customer service at 1-800-462-8782. GM's number for this recall is 18179.
Filed Aug 22, 20172,905 vehiclesGeneral Motors LLC
Defect. General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Risk. If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
Remedy. GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.
All 5 campaigns on file, newest first.
What owners reported
Newest filings
Fuel System, Gasoline
Filed Oct 22, 202692,000 milesLA
The contact owns a 2018 GMC Terrain. The contact stated that while driving, the vehicle unexpectedly stopped. The contact exited the vehicle and there was an abnormally strong gasoline odor coming from the rear of the vehicle. The vehicle was towed and the tow truck operator stated that there was gasoline leaking underneath the front of the vehicle. The vehicle was towed to an independent mechanic and was diagnosed with high-pressure fuel pump failure. The mechanic referenced NHTSA Campaign Number: 18V358000 (Fuel System, Gasoline); as the possible cause of the failure. However, the VIN was not included in the recall. The contact stated that the “Engine Power Reduced" message was displayed. The mechanic associated the failure with the fuel system. The failure mileage was 92,000.
Power Train
Filed Oct 20, 2026CA
This car was my daily driver to work it's been serviced regularly and well maintained, in XXX I've had the car for 8 years and driving home from work on the [XXX] it started to Rev very high and I wasn't able to speed up past 55 so I got in the slow lane and the car was not shifting gears and the transmission light came on, I took it to a garage who said the error code was P0700 and I would need a whole new transmission which would cost 8k the trade in value for the 2018 GMC terrain is about that price, having a transmission fail after just 8 years is unacceptable, I've read there is a recall for the transmission in these cars in other states but not in [XXX] where I live INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service Brakes
Filed Oct 14, 2026IN
On XXX while driving my 2018 GMC Terrain SLE 1.5L turbo on the highway at approximately 70 MPH near [XXX]. I experienced a sudden loss of power brake assist without any prior dashboard warning lights or messages. I was traveling with children to [XXX] for a youth wrestling tournament, approximately 5 hours from my residence. The brake pedal became extremely hard to press, requiring excessive force to slow the vehicle while traveling at highway speeds. I was transporting children at the time, creating a serious safety concern. Because I was away from home and needed to get the children to their scheduled wrestling weigh-ins, I arranged alternative transportation through Enterprise. I was unable to have my vehicle inspected by a GMC dealership until XXX, after returning home. At approximately 93,614 miles, Ed Martin Buick GMC diagnosed an internally failed, engine-driven brake vacuum pump. The service advisor confirmed in writing that the pump had come apart internally and explained that a seized pump can strip the exhaust camshaft gear. The dealership documented missing metal material from the vacuum pump and camshaft gear, raising concerns about metal debris entering the engine. Diagnostic trouble codes included P0014, P0017, and P0556. The dealership estimated repairs at $5,960.79 but advised that the proposed repairs might not remove all internal metal debris. The service advisor stated that replacing the engine would be the only way to guarantee complete debris removal. GM
Service Brakes
Filed Sep 30, 2026NY
Without any type of warning, I was driving down the road when my car started making a knocking/ticking type noise then my engine light came on. I attempted to hit my brakes and stop, and I had no control. There was no brakes without pushing it all the way to the floor it was very hard to get my car to stop. I managed to get off the road and into a parking lot and now told that I have $5000 worth of repairs, including the vacuum pump, camshaft timing and guides. After reading information I see there is complaints filed regarding this failed vacuum pump and I would just like to report this.
Suspension
Filed Sep 25, 2026MO
Dear [Manufacturer], I am writing to report a serious safety concern with my [year, make, model]. A bolt from the idler arm/undercarriage came off after becoming severely rusted. I had the vehicle inspected by a repair shop, but they could not determine why the bolt failed or why it had rusted to this extent. This is extremely concerning because a failure of this component while driving could potentially result in loss of control and a serious accident. I am asking the manufacturer to investigate this issue and determine whether this is a known defect or corrosion-related problem. Please let me know if you would like to inspect the vehicle or failed component. I look forward to your response. Sincerely, [Your Name] [Year/Make/Model] [VIN] Sent from my iPhone
Fuel System, Gasoline
Filed Sep 24, 2026NY
The contact owns a 2018 GMC Terrain. The contact stated that while the vehicle was parked in the garage at the residence, there was fuel leaking from the vehicle from the fuel line. The contact stated that the fuel pump was replaced. There was a strong gasoline odor coming from the vehicle. The contact associated the failure with NHTSA Campaign Number: 18V358000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The dealer was contacted by phone and made aware of the failure but stated that the repair was not covered because the VIN was not included in the recall.
Service Brakes, Hydraulic
Filed Sep 14, 2026116,000 milesNJ
The contact owns a 2018 GMC Terrain. The contact stated that while driving 20 MPH, the brake pedal was firm and the "Service Brake Assist" message was displayed on the instrument panel. The contact used excessive force to depress the brake pedal while stopping the vehicle. The vehicle was driven to the destination and parked. The dealer was notified of the failure and informed the contact that the vehicle was not included in a vacuum pump recall. The vehicle was not diagnosed or repaired. The vehicle was scheduled for repair with an independent mechanic. The failure mileage was approximately 116,000.
Carry Handle, Shell, Base
Filed Aug 28, 2026TX
I purchased an Evenflo Shyft Intuiti Travel System with a Revolve180 LiteMax NXT infant car seat. The car seat was manufactured on 03/27/2025, model TS100212542. I was notified by Amazon that the car seat was recalled due to a calibration issue with the level indicator that caused the product not to meet applicable federal performance requirements. I contacted Evenflo ParentLink regarding the recall and was informed that Evenflo would provide only a repair kit and would not provide a replacement or refund. Evenflo's proposed interim solutions include using the car seat without the rotating base, using a non-rotating base, or using the rotating base with a modified recline or a load leg. These alternatives do not provide an equivalent remedy for the product I purchased. I specifically purchased this infant seat because the base is designed to rotate. Both parents in our household have back problems, and the rotating feature was an important safety and usability consideration when placing our infant into the seat. Removing the rotating functionality or changing the installation configuration does not provide an equivalent product. Because I did not consider the proposed alternatives acceptable for safely and practically transporting my infant, I purchased a replacement rotating car seat. Amazon ultimately agreed to refund the recalled travel system and arrange pickup of the product. I am submitting this complaint because I believe the recall remedy should be evaluated to determ
Service Brakes
Filed Aug 24, 2026AL
Approximately 3 miles from my residence my car display flashed "Reduced Engine Power" and slowed down. When I reached a stop sign and tried to stop, my brakes were stiff and I was unable to stop. I went through the stop sign. I continued to my residence at 10mph and backed into a parking space with a curb to help stop my vehicle. I turned the car off and called a mechanic to come look at my car. I explained the events and let him know it would not start. He checked the codes after hooking it up. The error codes were for Cam shaft and crank shaft, etc. I was instructed to not try and start the car because further damage could occur and it would need the camshaft pulled to determine the extent of damage.
Service Brakes, Hydraulic
Filed Aug 21, 2026117,000 milesWV
The contact owns a 2018 GMC Terrain. The contact stated that while her son was driving 45 MPH, the brake pedal was firm while depressed. There was no warning light illuminated. Due to the failure, excessive force was needed on the brake pedal to stop the vehicle. The contact was able to drive the vehicle to the residence. The following day, the vehicle was taken to an independent mechanic. The mechanic diagnosed the vehicle with an inoperable vacuum pump that was shredded and needed to be replaced. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The contact was then referred to the NHTSA Hotline for assistance. The vehicle was not yet repaired. The failure mileage was approximately 117,000.
Engine
Filed Aug 10, 2026MI
While driving my 2018 GMC Terrain, the vehicle suddenly displayed an “Engine Power Reduced” warning and the brakes became extremely hard to press. The vehicle experienced a sudden loss of normal power-brake assist while it was in motion, creating a serious safety risk because significantly greater pedal force was required to stop the vehicle. I was able to pull over safely. After stopping, the vehicle would crank but would not start. The vehicle was towed to a GMC dealership for inspection. The dealership documented that the vehicle had a suspected failed/broken vacuum pump, a damaged exhaust camshaft, and a damaged exhaust camshaft actuator. The dealership subsequently documented that the engine was severely sludged and stated that the sludge caused the vacuum pump to fail, which then caused the exhaust camshaft to twist and damage the exhaust camshaft actuator. The dealership’s written diagnosis recommends replacement of the exhaust camshaft, exhaust camshaft actuator, vacuum pump, and associated one-time-use parts. The dealership has also documented diagnostic trouble codes P0014 and P0017. The failed vacuum pump and related components should be available for inspection upon request. The vehicle has been inspected by a GMC dealership, which has documented the suspected vacuum pump failure and resulting engine damage. The sudden loss of power-brake assist occurred while the vehicle was being driven and created a potentially dangerous loss of braking capability. I am reporti
Service Brakes, Hydraulic
Filed Aug 3, 202695,300 milesIL
The contact owns a 2018 GMC Terrain. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal was abnormally firm. The brake pedal was depressed to the floor, and the vehicle came to a stop. The check engine warning light was illuminated. The vehicle was towed to the dealer. The vehicle was not diagnosed. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,300.
Service Brakes
Filed Jul 22, 2026PA
Vehicle would slowly roll even when break is applied. It was confirmed by the service center that the break booster vacuum pump was only reading 8 when it should be at 27. It was not making enough pressure. The vehicle would not stop when break was applied.
Service Brakes
Filed Jul 17, 2026PA
The vehicle has had regular maintenance, oil change, and inspection including the brakes. My boyfriend is visiting me in [XXX] from the [XXX]. OnXXX while driving the vehicle the engine started. Making a ticking noise especially during idle and when accelerating in idle. About 15 minutes after the ticking stopped and all of a sudden there's a complete loss of breaks they locked up and the driver was unable to efficiently stop while going down a hill Road. Driver had to use the emergency brake to make the other brakes release and then the brakes from there would not work even though you could stomp on them stand on top of them there was no breaking power anymore. Vehicle was brought into a GMC dealership on the following Monday where they confirmed the issue was a failed vacuum pump connected to the engine and camshaft which is a known safety issue to GMC as part of an ongoing open case they had specialty coverage and bulletins regarding the Tahoe and Sierra but neglected to include the terrain on this issue. Cold the GMC manufacturer in both [XXX] and [XXX] to try and get cost assistance and specialty coverage as the vehicle as well under the mileage requirements but have been giving the push around and zero assistance. The risk to the drivers and passengers lives was significant as we were on the highway for1.5 hrand thankfully the brake lost didn't happen in full during that time. The repairs were completed and paid for in full by the client which should have been covered b
Service Brakes
Filed Jun 5, 2026MO
Vacuum pump that supplies vacuum to brake booster failed without any warnings beforehand leaving us without the ability to stop. Luckily was able to avoid an accident.
Service Brakes
Filed May 25, 2026MI
While traveling on the highway in traffic, brakes became very stiff when depressed after attempting to slow down to exit. Was able to put full bodyweight into the brake pedal to slow enough to exit and navigate to the gas station right off the exit. Had to roll stop signs and unsafely navigate traffic because brakes were not working. Service Brake System warning light came on after the incident.
Fuel/Propulsion System
Filed May 23, 2026GA
Gas leaking from the hood. High pressure fuel pump
Engine
Filed May 12, 2026260,000 milesIL
The contact owns a 2018 GMC Terrain Denali. The contact stated while the contact's daughter was driving, the brake pedal was depressed, however the vehicle failed to stop as intended. In addition, the contact stated that the brake pedal was unusually hard when depressed. The vehicle was taken to the dealer where the vehicle was purchased. The contact stated that the service brake vacuum pump failed while the vehicle was at the dealer. The vehicle was diagnosed with a failed service brake vacuum pump and a failed engine. The contact was informed that the service brake vacuum pump, the CAM Shaft and the engine needed to be replaced. The vehicle was repaired. The contact stated that the failure was a known failure of the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 260,000.
Service Brakes
Filed Mar 23, 2026NY
We just got off the bus thruway and my brakes pedal got hard to press and it was hard to stop car I had to push on brake dry hard to get the car to stop it was jarring and o had to get my some and o to a safe place. Garage said it’s brake assist and he researched there’s is an active law suit against GM bc lots of Moses and models have this issue although they claim to know nothing about it
Air BagsCrash2 injured
Filed Mar 16, 2026PA
My car was t-boned on the driver side and no airbags deployed. The outer door and window exploded with the force. We were also hit from behind
Unknown or Other
Filed Mar 6, 2026NH
The control knob that controls AWD, 2WD,Off-road, and 4 x4 AWD. Just stopped working. Stuck on 2WD mode. I did have it checked for any codes, even though, there is NO check engine light is on.
Power Train
Filed Mar 3, 2026245,000 milesMI
The contact owns a 2018 GMC Terrain. While attempting to shift to reverse(R) out of a parking spot, the message “Transmission Unable to Shift” was displayed on the instrument panel, and the transmission was unable to shift into reverse(R). The contact called for tow truck assistance. The vehicle was unable to shift into neutral (N). The contact stated that prior to the transmission failure, the “Service Transmission Soon” message was displayed. The vehicle was towed to a local dealer to be diagnosed, and it was determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 245,000.
Service Brakes
Filed Mar 2, 2026GA
Faulty Brake Vacuum Pump!!!! 2018 GMC Terrain @ 119254 miles--- NO warning! Brakes were hard to press, did not work and I rolled into ditch to prevent an accident. I see hundreds of people with same issue now that I Am having to research. This was very scary. I was told it was as a brake booster pressure sensor. But that was not the problem. It is the brake vacuum pump. This is so dangerous. Why is GMC not correcting this issue? This is insane. GM issued multiple technical service bulletins on vacuum and booster issues starting in 2017. Why hasn't anything been done?
Unknown or Other
Filed Feb 25, 2026WI
Vehicle will not shift out of park, despite replacing the valve body, putting in a new battery, and transmission fluid. It has been this way since mid January. The codes don’t make sense and there is no current recall, nor have we had this vehicle for very long. It has 48,000 miles on it and is having this issue. Very disappointed.
Engine
Filed Feb 23, 2026GA
Brakes were hard to engage or press when stopping due to Vacuum pump stop working. Had to replace the vacuum pump
Power Train
Filed Feb 9, 2026160,000 milesMI
The contact owns a 2018 GMC Terrain. The contact stated that while driving at various speeds, there was an abnormal grinding sound coming from the vehicle while transitioning to 4WD. The contact continued driving and the driving sound became more frequent while shifting into 4WD. Upon inspecting the vehicle, the contact discovered that the driveshaft had detached and was hanging down from the suspension. An independent mechanic was contacted, and the contact was informed about NHTSA Campaign Number: 17V516000 (Power Train); which the mechanic associated to the failure. The contact called two local dealers and was informed that the VIN was not included in the recall. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 160,000.
Fuel/Propulsion System
Filed Jan 29, 2026MI
Turbo boost went out in my vehicle and 3 others with the same engine, different makes/models. Vehicles were serviced at Grayling Car Care 4430 M-72, Grayling, MI 49738 (989) 348-3200. Significant power loss, sluggish acceleration, poor fuel economy, and often strange noises (whining, grinding), accompanied by blue smoke from burning oil and a lit check engine light, with the severe risk of catastrophic engine damage from broken parts entering the engine if driven, requiring prompt replacement. It's generally unsafe to drive with a bad turbo, as metal fragments can destroy the engine.
Engine
Filed Jan 3, 2026PA
Vacuum pump failure resulting in crankshaft sensor to completely sheer off.
Electrical System
Filed Dec 11, 2025CT
The infotainment system will just randomly start going haywire and when it happens, you cannot use the touchscreen. It will try to randomly delete app icons such as the camera, it will try to delete connected phones, it will try to delete radio favorites and it will move app icons all around. These are just a few examples of things that happen.
Service Brakes, Hydraulic
Filed Dec 8, 2025132,386 milesMI
The contact owns a 2018 GMC Terrain. The contact stated that while driving approximately 30 MPH, the brake pedal became extremely difficult to depress, with the message "Brake Assist" displayed. The vehicle was driven to the shoulder of the roadway and the parking brake was activated, and the vehicle was turned off. The contact stated that the transmission failed to shift into gear, and the vehicle was dragged onto a flatbed truck and towed to the residence. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 132,386.
Service Brakes, Hydraulic
Filed Nov 21, 2025183,000 milesSC
The contact owns a 2018 GMC Terrain. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and failed to come to a stop while the brake pedal was depressed. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with a locked brake vacuum pump. The contact was informed that parts of the brake vacuum pump had entered inside the camshaft and valve cover. Several unknown local dealers were contacted. The vehicle was not diagnosed or repaired because there was no recall associated with the VIN. The manufacturer was made aware of the failure. The failure mileage was approximately 183,000.
Electrical System
Filed Nov 7, 2025130,000 milesDE
The contact owns a 2018 GMC Terrain. The contact stated that the transmission was shifting gear erratically. The contact stated that the doors were locking and unlocking independently, and the instrument cluster was blank. There was an abnormal beeping sound coming from the vehicle. Additionally, the contact stated that while at a traffic light, the Auto START/STOP feature delayed to respond. OnStar was alerted, but the contact declined to perform the service. The contact was in contact with the independent mechanic who sold the vehicle, but no assistance was provided. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 130,000. The VIN was not available.
Air Bags
Filed Oct 29, 2025WV
My car said to me this not that there is something wrong with the Service Safety Restraint system! It was fine last night when I got home! I just bought this car a month ago and everything was fine and now my air bag light is on and will not go off!
Air Bags
Filed Oct 17, 202595,100 milesMI
The contact owns a 2018 GMC Terrain. The contact stated while driving at an undisclosed speed, the air bag and ABS warning lights illuminated. The vehicle was taken to Auto Zone to be diagnosed. The vehicle was diagnosed with air bag failure. The contact was informed that the air bag needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure; however, the contact was informed that there were no open recalls on the VIN. In addition, the contact was informed that once a recall repair was completed, it would not be performed a second time free of charge. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,100.
Power Train
Filed Oct 8, 202553,000 milesTN
The contact owns a 2018 GMC Terrain. The contact stated that while driving at an undisclosed speed, the unintendedly decelerated and failed to properly accelerate. The vehicle was taken to the local dealer, who diagnosed the vehicle with transmission failure. The contact was informed that the transmission needed to be replaced. The transmission was replaced with a used transmission, but the failure reoccurred. The vehicle was taken back to the local dealer who diagnosed and determined that the replacement transmission had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 53,000. The VIN was not available.
Engine
Filed Oct 3, 2025MN
April 2025, Vacuum Pump went out meaning lost breaks going 60 miles per hour down the road after engine light came on. Left me and two children stranded 2 hours from home with no way to get back except a tow. Now September 2025 Cam Shafts are out as well as Vacuum Pump. Stranded boyfriend and I two hours away again. Now metal in oil and warranty is not willing to cover it due to the vacuum pump going out. Made a post on Facebook and got lots of feedback on how their newer terrains have done the same things. Work in insurance and have people car pertaining to their terrains wondering if we cover engine replacements. There is major issues with these vehicle. Mine only has 107,000 miles on it and I have 12,000 left to pay. The motor is shot and dealership wants to “flush” the metal out of the engine. Very frustrated, I put 12,000 out of my college fund to have a reliable vehicle for my two kids and now this is all I have. A car that doesn’t run. I called warranty and the man I talked to even said that they get a lot of calls for these cars needing to be fixed. I am at a loss on what to do now. The below information about the incident is for the most recent one happening in September. I know that this sounds like a warranty and dealership issue but I guaranty if you send something out to terrain owners they will report major issues that they have had. Leaving them stuck in loans and no where to go.
Electrical System
Filed Aug 28, 202577,000 milesOH
The contact owns a 2018 GMC Terrain. The contact stated that on several occasions while driving at various speeds, the infotainment system screen and radio inadvertently switched stations from AM to FM. On other occasions, while driving and using the GPS system, the screen went blank. The contact stated that on several occasions the screen was turned off, and on other occasions, the screen was turned off and on however, the failure was temporally fixed. The vehicle was not diagnosed of repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 77,000.
Lane Departure › Blind Spot Detection
Filed Aug 22, 2025KY
It starts to “warn” you by the seat doing whatever it does and the dash lights up collision flashing and slams on the brakes when nothing is even around
Power Train
Filed Aug 7, 2025CA
I bought this car used and had only had it about a month when I was driving to work and was in slow traffic on the freeway when my car slowed to a stop despite the fact that I had my foot on the gas pedal. It turns out it was a transmission failure. My safety and the safety of the drivers around me were put at risk because I was unable to move my car over to the shoulder and out of the lane of traffic. Traffic was slow but was still moving. My vehicle is available for inspection but I’ve already had it repaired so I no longer have the faulty transmission. The problem was confirmed by an independent service center where I had it repaired. The vehicle was inspected by the dealer and the independent service center. The dealer had it for 12 days but was unable to diagnose it so I took it to an independent service center. It was also briefly looked at and listened to by the highway patrol officer who assisted me and he also thought that the transmission had failed. The check engine light was on when this incident occurred but I was having an issue with one of the glow plugs and I thought that that was the reason. The check engine light came on the night before the transmission failed.
Service Brakes
Filed Jul 25, 2025GA
Difficulty with power assistive braking when traveling at low speeds
Service Brakes
Filed Jul 14, 2025WV
Component Affected: Service Brakes, Hydraulic – Brake Vacuum Pump Summary of the Problem: I am reporting a serious safety issue involving the brake vacuum pump on my 2018 GMC Terrain. The brake pump failed catastrophically ("blew up"), resulting in a sudden loss of braking power. This occurred without warning and posed a significant risk to my safety and others on the road. We were traveling to vacation in Florida and thankfully had just gotten off the interstate. Details: The failure caused the brake pedal to become extremely hard to press, and the vehicle required a much longer distance to stop. We experienced no brake at the brake booster and a blown vacuum pump is due to a faulty vacuum pump which is a known issue for this model. Fortunately, no accident occurred, but the situation could have easily led to a collision. A certified mechanic confirmed that the brake vacuum pump exploded and needs to be replaced. I have incurred significant out-of-pocket repair costs due to this issue. We had to uber to our vacation room, get Walmart Plus to have groceries delivered to our room. We had to have Uber Eats deliver other supplies. We have had to walk to various places for dinner and entertainment because Avis and Budget had no vehicles available to rent and Enterprise was closed as we arrived on Saturday afternoon. I have checked for recalls and service bulletins using my VIN, but none are currently listed for this specific issue, despite similar problems being reported in other
Engine
Filed Jul 9, 2025AR
Broken piston land and ring. car went into 'limp mode' while driving on interstate. Taken to dealer, told new engine was needed.
Engine
Filed Jun 17, 2025NY
My car started experiencing a strange problem while braking on June 15. I released the parking brake leaving my parents driveway. I coasted backwards (as usual), and when I pressed the brake the car didn't stop as expected and the brake pedal was very hard to press. It eventually stopped. I put into park, then put the emergency brake on, then released all and tried again and encountered the same issue, that it was very very slow to stop and the brake pedal was hard to push in. I got home, parked the car - tested the reverse brake on flat surface and didn't notice the issue. The next day, the problem started happening with the front brake as well and an error code popped up that said 'check brake assist' which I've never seen before. I brought it to my local mechanic, who took a look and said that it's a vacuum pump failure, and the result is a lot of metal shards were released into the engine when the vacuum pump failed. My mechanic recommended I take to a GMC dealer for further evaluation. I looked up the recall on this issue, and see that it impacts a lot cars, including the 2017 GMC terrain, but not my 2018 GMC terrain. I am going to take it to the GMC dealer but I'm afraid I won't be able to afford the repair, and it doesn't seem like there was anything I could have done to prevent this from happening.
Air BagsCrash1 injured
Filed May 23, 2025FL
The contact owned a 2018 GMC Terrain. The contact stated that while driving and nearly coming to a complete stop in the right lane, another vehicle driving approximately 40-50 MPH crashed into the rear of the vehicle, causing the contact to hit her face against the steering wheel, and the contact became unconscious temporarily. The contact stated that upon regaining consciousness, the contact noticed that the vehicle had moved to the grass by the left lane of the road, where traffic was going in the opposite direction. It was unknown whether the vehicle was involved in a second collision. A message advising that an accident was detected and inquiring whether 911 should be contacted was displayed. The contact stated that the air bags failed to deploy, and the front driver's side seat belt failed to retract as needed. A bystander opened the driver's side door to verify that the contact was safe. The contact noticed that she was bleeding significantly and was unable to move the right shoulder and the neck. The emergency units assisted the contact out of the vehicle. The emergency units placed braces on the contact's neck and placed the contact on a stretcher. The contact was transported to the hospital, where the contact underwent X-rays and CT scans. The contact was informed that she had sustained a concussion, lumbar injuries, a fractured nose, loss of taste and smell, laceration on the inner and outer side of the bottom lip, carpal tunnel on the right hand, severe whiplash, l
Engine
Filed May 5, 2025OH
Timing chain. It had no warning and failed due to poor design and gm in Europe fixed/addressed the issue by installing a plate behind the tensioner a part that isn’t available in the us.
Service Brakes
Filed Apr 21, 2025AL
Brake booster went out and lost all braking ability on interstate doing 65 mph in spring of 2022 - had brake booster and exhaust cam replaced and April 20 2025 same break and same effect - no braking ability at interstate speed - extremely dangerous situation
Engine
Filed Apr 17, 2025MD
My vehicle’s engine was the component that failed. I was driving home from work. It is a forty-two minute commute. I was five minutes away from home when the vehicle slowed down in speed to a cruise. There were no issues prior after startup. There were no strange sounds, no start up issues, and no lights on the dashboard at all. I noticed that the vehicle had put itself into neutral gear. When I tried to stop the vehicle by hitting the break, the break did not work. I put my foot on the gas pedal and the car did not speed up. I could not change the gears. There was nothing I could do. The vehicle came to a complete stop when it powered off. When the car was put into accessory mode, there was an error message that stated the engine/vehicle was in low power mode. I was not able to start the car’s engine again. It was useless. The only way to move the car anywhere was to have it towed. This failure was scary and dangerous because it occurred in the middle of the night on a main road. Cars are known to drive above the speed limit past midnight in this area. I was glad that there were no cars on the road at the time. I was not aware of this failure occurring for my vehicle no were there any other known recalls. After doing some personal research, I found that GMC and certain Chevy models are having this problem, but no source listed any GMC Terrains as affected vehicles; although the same thing that happened to other people happened to me. I purchased an extended warranty through
Unknown or Other
Filed Mar 22, 2025FL
I was 30 seconds away to pull in my driveway. WARNING came up on screen (service) TRANSMISSION UNABLE TO SHIFT. When I turned into my driveway the vehicle stopped suddenly & threw itself into PARK. Vehicle still running but would not go into any gear, drive or reverse. I then pushed the PARK button & I think it said EMERGENCY BRAKE RELEASED. I then proceeded to drive up my driveway with no problem. Haven’t gotten back in vehicle yet as I am afraid to but l made appointment to take it to the dealership to check it out. On 3/24. (Linus Cadillac Buick GMC)Thank god it happened in my driveway as it would’ve caused an accident. ( the vehicle was driven up the Rd. walking distance. Sat there for an hr. Visiting my family. Then was driving home When incident happened. So it wasn’t running hot or anything.
Power Train
Filed Feb 21, 2025AL
My check engine light comes on intermittently, since March 2024, after having Cabin & Engine air filters replaced. Each time, I’m told it is code P0171. This has happened too many times for my comfort. Usually, it happens around the time my gas gets below 1/2 tank or after I fill up my gas tank. Originally, I was told by the mechanic that it could be one of four things, of which I’ve now had some of things done. InIn Aug. 2024, the check engine light came in. Code was P0171. Mechanic replaced the Brake vacuum pump. Once incident, almost a month later, on 9/24/24, was very scary. While driving on the interstate, I got ready to increase my speed, but heard a pop sound and noticed the speed wouldn’t accelerate. Next, the check engine light came on and the message in the dash popped up saying “engine power reduced” or something similar. I was able to coast from the fast lane over to the slower lane and off the highway into a parking lot. I turned the truck off. When I crunk it back up an hour later, it was shaking and jerking. While slowly driving, on the way to the mechanic shop, it jerked and shook each time I tried to accelerate after stopping at a light or slowing down with traffic. The code again was P0171. According to the mechanic, the intake hose had popped off. On 11/13/24, the check engine light came on. I again took it to have the code scanned and truck looked at. Test results again showed P0171. This time the Mass Air Flow Sensor was suggested. In a year I’ve had the
Engine
Filed Feb 18, 2025TX
Brake vacuum pump failed causing engine damage. Camshaft on national back order. Vehicle has been in repair shop for 1.5 months waiting on part. No ETA. There has been recall for similar vehicles with same issue, failure, damage. But not for this VIN. It’s the same failure with same damage. How is this not a recall for this VIN?
Complaints 1-50 of 226, newest first, reproduced as filed.
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 29, 2020. Source: NHTSA Office of Defects Investigation.