2022 GMC Terrain

Defect. General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Risk. The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.

Remedy. Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.

Defect. General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Equinox and 2022 GMC Terrain vehicles. The driver's seat may have a stripped or loose bolt at the seat frame height-adjust pivot.

Risk. A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury.

Remedy. Dealers will inspect the driver's seat and replace the seat cushion frame, if necessary, free of charge. Owner notification letters were mailed on November 4, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222377890.

While driving, I was getting ready to turn into the left lane then I noticed the brake pedal was hard as a rock so I immediately pulled over into a community. I knew it was safe I could barely stop the vehicle because the brake pedal was not giving at all, but eventually, I was able to stop I believe if the terrain wasn’t uphill, I wouldn’t have been able to stop my husband came and assisted with driving the vehicle to the dealership at a very low speed and hazard lights, which was about 20 miles away. This was very scary, but we made it since then the dealership has diagnosed it and it has something to do with brake assist power pump failure, which is documented in a class action lawsuit in Michigan with the same exact problem I’m in the process of getting it fixed down to the camshaft still waiting on final expenses, which I’m sure will be in the thousands we contact the GM to try to get some help with the repairs and they offer us a $350 to help out only if our all change record are acceptable not acknowledging the faulty mechanism power vacuum pump that created all of this

Baby is not comfortable in the seat and can’t seem to have a good head placement I think it’s because of the base and inserts.

My 2022 GMC Terrain lost power and stalled while I was driving, creating a safety risk because I could no longer maintain speed in traffic. The incident involved a police response and a safety-related tow costing $250. On XXX, OnStar recorded diagnostic trouble code P129F. Tire Choice subsequently replaced the fuel pump control component, identified in my records as GM part number 13554821, at a repair cost of $493.25. I have supporting diagnostic, repair, towing, and police documentation, along with evidence of the removed part. GM’s later vehicle history printout showed zero open field actions for my VIN [XXX]. I am concerned that this failure may be related to the fuel pump power control module condition described in GM campaign N252516900, although I have not confirmed that connection. I request that NHTSA investigate the loss of propulsion and whether the campaign’s coverage should include my vehicle. Tire Choice subsequently replaced the fuel pump control component, identified in my records as GM part number 13554821, at a repair cost of $493.25. I have supporting diagnostic, repair, towing, and police documentation, along with evidence of the removed part. GM’s later vehicle history printout showed zero open field actions for my VIN. I am concerned that this failure may be related to the fuel pump power control module condition described in GM campaign N252516900, although I have not confirmed that connection. I request that NHTSA investigate the loss of propulsion and

The car just stopped accelerating and the check engine light came on. I took it to a shop and they had to replace the fuel pump control module. There is already recall for SOME 2022 GMC terrains but my vehicle is not included in the recall. I dont understand how a 2022 GMC terrain has a recall for the fuel pump module but my 2022 GMC terrain is not part of the recall already put out and I have the same exact issue as the other vehicles that had been recalled.

The vehicle experienced a complete loss of infotainment/audio functions immediately following a GM over-the-air software update. The OnStar indicator turned red, all vehicle audio including turn-signal sounds stopped functioning, and the rear backup camera stopped displaying an image. The backup camera failure creates a safety concern because it eliminates a federally required rear visibility safety feature. GM has advised me that software updates do not cause these problems and instead reveal an underlying issue. However, GM Preliminary Information bulletin PIT5971B identifies a software anomaly associated with loss of audio and a red OnStar LED on affected GMC Terrain vehicles, which closely matches two of my symptoms. I am concerned that a software-related defect may be causing or contributing to the simultaneous loss of multiple vehicle functions, including the backup camera. The loss of the backup camera is a significant safety concern because it prevents me from seeing the area directly behind the vehicle when reversing. The simultaneous loss of multiple functions occurred immediately after the GM software update and has persisted despite completing the recommended reset/troubleshooting procedures. GM is currently requiring me to pay for diagnosis despite the failure occurring immediately after the OTA update. I am requesting that NHTSA document and investigate this potential safety-related software defect. GMC Customer Service case 107120047

The car stalled while traveling down a road. We tried to restart and it would run for a few seconds and stall. We could not restart. There were no warning lights before the stall and after the engine would not run to get any other indicators that something was wrong. Had it towed to dealership, their diagnostic's showed it was a fuel pump driver module. Upon researching the issue, there is a recall for this problem but my VIN was not included in the recall.

My car stalled and did not want to start. It had to be towed to the nearest GMC dealership. my GMC dealer diagnosed a P129F fuel-pump control-module failure and replaced fuel-pump power control module part number 13554821. I was told that even though there was a recall for 2022 GMC Terrains for this part my VIN number was not included.

My car wouldn’t start in my driveway.. onstar sent me an email with code P129F ( fuel pump driver control module) failed. I am thankful I wasn’t driving down the highway when it went out. My husband took it to Lexington Park Chevrolet Buick GMC dealership, where we bought the car and they replaced the part. My car only has 41,898 miles. My VIN #: [XXX] , a 2022 GMC Terrain Denali. I noticed online that other 2022 GMC Terrain has a recall on this part, but not my VIN #. I feel my vehicle should also be part of this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Read • 9:59 PM I am formally requesting a VIN eligibility review under GM Customer Assistance Case #XXX. Vehicle: 2022 GMC Terrain VIN: [XXX] DTC: P129F Recall: N252516900 – Fuel Pump Power Control Module I was advised that my VIN is “not included” in the recall. I am requesting that GM reconsider and formally document the basis for that determination. GM’s XXX revision of N252516900-01 states that the phased launch was complete and that all VINs had been placed in an Open status in GM’s Investigate Vehicle History (IVH) system. The bulletin specifically identifies the 2022 GMC Terrain as an affected model. Additionally, GM previously issued engineering information specifically concerning 2022 GMC Terrain vehicles experiencing DTC P129F, including situations involving failure to start and/or stalling. Because my vehicle experienced P129F, I am requesting: A formal VIN eligibility review for N252516900. Confirmation of what GM’s IVH system shows for VIN [XXX]. A written explanation of why my VIN is excluded if GM determines it is not eligible. Documentation of my P129F failure under Case #XXX. Review of whether my vehicle’s failure is consistent with the condition addressed by N252516900. Review of reimbursement eligibility for any qualifying repairs or expenses associated with this failure. Please do not close Case #XXX until this VIN-specific review has been completed and the basis for GM’s determination has been provided. I am requesting that this matter be escalated to the

SUV shut down when I was driving with no warning. OBD reader Code P129F Fuel pump power control Module is bad GM has recall #N252516900 lists my year and make of my SUV but my VIN# is not included and GMC said that it will not covered because the vin is not on the list.

The car suffered a long crank, then stalled completely while moving on a public road, which is a severe safety hazard.

My 2022 GMC Terrain left me on the side of the road today with a fuel pump module failure. After having it towed to the dealership I began looking to see if this is a known problem. I see that there was a recall for the 2022 GMC Terrain, but my VIN is not listed on that recall. MY FUEL PUMP MODULE FAILED! I think that my VIN was left off of recall list. GMC should pay to repair this!

The contact owns a 2022 GMC Terrain. The contact stated that while driving 40 MPH, the vehicle lost automotive power. No warning light was illuminated. The vehicle was pulled over to the side of the road. The “Low Fuel” message was displayed on the instrument panel. The contact stated that the vehicle failed to restart. The vehicle was towed to a local dealer where it was diagnosed and determined that the fuel pump was inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 51,000.

The contact owns a 2022 GMC Terrain. The contact stated that while his wife was driving 35 MPH, the contact received an email and text from OnStar with DTC: P129F, and the message to not drive the vehicle was displayed. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the fuel pump power control module had failed. The vehicle was repaired, but the failure reoccurred. The contact stated that the failure was related to N252516900, a General Motors (GM) emission recall related to the Fuel Pump Power Control Module (FPCM and GM safety recall N222372310 – Inadequate Fuel Pump Flow. The local dealer was contacted, who stated that the fuel pump had failed to meet higher outputs. The manufacturer was contacted and confirmed that there was no coverage on the vehicle. The failure mileage was approximately 66,000.

Won't start and stay running

Driving to work and the vehicle suddenly turned off in the middle of the road just as I had turned the corner onto another street leaving me in a dangerous spot. There was no warning lights or anything it just shut off and would not start back up. Sister had to wait with vehicle while brother in law drove me to work. Had to have the vehicle towed to Tinney Chevrolet GMC service department and after they completed their service found out the FUEL PUMP MODULE failed. I was told GMC has open recall for 2022 GMC Terrain on this exact issue but for some reason my VIN number doesn't come from the HUB they issued the recall from? I find it suspicious my vehicle had the exact same part fail and left me in a dangerous situation with traffic coming around the corner as well as the inconvenience of family having to come take me to work and sit with my vehicle waiting for the tow truck. I had a bill from the service dept. for this repair of $671.15 and the towing company was $125.00 I would hope GMC would look into the fuel pump module issue for all 2022 GMC Terrain vehicles.

A diagnostic test was ran on my vehicle and the only code that came back was issues with my fuel pump system. A recall for the issue is in place. However, my VIN number is not included. I took the vehicle to the closes GMC dealer and they replaced the fuel pump module. Within 2 weeks, the engine light came back on. I contacted the dealer and was instructed to keep driving the vehicle, the vehicle maybe resetting itself. I did and the engine light went off. Within 2 more weeks, the engine light came back on. I took it to the dealer and now they are telling me I need a new fuel pump. This leads me to believe the problem was not fixed and anything related to the fuel pump should have been examined and/or fixed.

I am filing a safety complaint regarding my 2022 GMC Terrain after experiencing a sudden infotainment system failure that also disabled my backup camera functionality. The infotainment screen in my vehicle suddenly went completely black without warning and without any physical damage to the vehicle. The screen failure caused the backup camera to stop functioning as well, creating a significant safety concern while reversing and parking. The vehicle currently has approximately 50,000 miles. When I contacted the GMC dealership regarding the issue, I was informed that this is a common problem with GMC Terrains. However, because my factory warranty expired only weeks before the failure occurred, GMC declined to provide any financial assistance or goodwill repair coverage despite acknowledging the issue is commonly seen. This defect directly impacts federally required rear visibility safety equipment and creates unnecessary risk to drivers, passengers, pedestrians, and surrounding vehicles. Backup cameras are an essential safety feature, and the sudden failure of the infotainment system removes access to that safety function entirely. I believe this may be a widespread defect involving the infotainment and electrical systems in the 2022 GMC Terrain and request that NHTSA investigate this issue further for potential recall or manufacturer accountability.

The sun/moon roof randomly imploded while driving. It popped and felt the force of the implosion.

The contact owns a 2022 GMC Terrain. The contact stated that while driving 45 MPH, the vehicle began to shake independently. No warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the front drive axel needed to be replaced. The contact was relating the failure to Technical Service Bulletin: 20-NA-227 (wobble or vibration during hard acceleration); however, the VIN was not included in the bulletin. The manufacturer was notified of the failure, and they informed the contact there was no recall for the failure. The failure mileage was 64,000.

Hard as rock brakes Long response time Mechanic friend says it’s break booster.

The contact's husband owns a 2022 GMC Terrain. The contact stated that while driving at 20 MPH, the vehicle shut off with the message "Press Brake Pedal to Start" displayed on the instrument panel. The contact attempted to restart the vehicle several times and added fuel to the fuel tank jug; however, the vehicle failed to restart. Due to the failure, the vehicle was towed to an independent mechanic who diagnosed the vehicle with a defective fuel pump module. Upon investigation, the contact discovered NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the VIN was not included in the recall. Neither the manufacturer nor the dealer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000.

Fuel pump module failure, there’s a recall on this part for this year model but not my vin #

With no warning signs, vehicle abruptly stalled while driving. I attempted to restart multiple times. Finally restarted and drove another 100ft and stalled again now with a check engine light. Made it to local shop and code P129F was found for fuel pump module. I see there is a recall on this but not for my particular vin. Recommend expanding recalls.

The contact owns a 2022 GMC Terrain. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and then lost motive power. The message "Restart Vehicle" was displayed, but the vehicle failed to restart. The contact was able to push the vehicle into the driveway. The vehicle was diagnosed by an independent mechanic, who determined that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.

SUVs check engine light turned on and went into reduced power mode, it has been very cold for approximately a month. Code P0299.

When driving vehicle, alert sounded lowered speed detection and my engine light came on. My vehicle then lagged power and it smelled like something was burning. Called dealer i bought vehicle from and i drove it in to them. I just bought the vehicle 8 months ago. I was just in to same dealer for a GPS tracker that was in my vehicle unknown to me that the Onstar stopped working and the dealer had stating they missed it in the pre certified inspection and they had to replace the telemax module do to the unknown GPS Tracker. My vehicle is now in for the lowered speed detection problem which my GM app stated it was an air induction system problem. I do not have paper work for the air induction system yet but i have sent photo of what my GM app produced.

The car went into limp mode while I was on the highway. The car said reducing engine power and then I couldn't go the speed limit I had to drive well under the speed limit and pull off the road as soon as possible. I brought it home and water came pouring out the intercooler after looking online. I found out this is a known issue for this vehicle.

An AC clutch/compressor malfunction. No cold air, unusual noises (grinding, squealing, rattling), metal shavings, burning rubber smell, engine stalling. No warning lamps or messages ever appeared. The problem was serviced at independent service center. The nearest GM dealer is more than 40 miles away from me. Did not drive vehicle and seeked professional help immediately.

The contact owns a 2022 GMC Terrain. The contact stated that while driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the residence. In addition, the contact stated that the failure occurred while the contact was driving on the highway. The contact stated that an independent mechanic inspected the vehicle and diagnosed the vehicle with a failed fuel pump. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. In addition, the contact referenced an unknown recall that had a similar failure description; however, the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,126.

My wife was driving down the road and all of a sudden the car just shut off and wouldn’t start back up. She called me and I went to her and tried to get the started with no progress so I called a tow truck to come pick it up and come to the mechanic shop to have it fixed. They run a diagnostic test on it and it was the fuel module. Called the gmc in my town and the said it was not covered under warranty or there wasn’t a recall on it either. W needed my car fixed so I called around to find a fuel module and finally found one in north Myrtle Beach. I had to go and pick it up around 75 miles from where I live and bought it back to the mechanic. He put in on and that fixed the problem. A lot of the 22 Terrian’s has a recall but mine doesn’t. I would like to know why mine doesn’t and it only has 53,000 miles and mine falls in the same category as all the others. I think I should be reimbursed having to pay to have mine repaired.

The car was at a red light so it automatically stopped. when the lights turned green, I removed my foot from the break and the car would not move. I had to call OnStar for roadside assistance and they called the police to make sure I was safe and that traffic flowed safely. My car was towed to the dealership after they tried to start the car by the key and my jumper cables. The car would not start. The dealership is unable to start the car as well and they are saying that the issue with the fuel pump is not under the most recent recall for my VIN number. I was able to locate the recall for the same exact issue that I’m having under my VIN number on the GMC website. I have filed a report with the GMC manufacturer to try and get this issue fixed. I have brought this car in multiple times to the dealership I purchased from and an additional dealership to show them the issues that I have been having with this car starting and stopping, I could have been ran over by a public transportation bus today.

The contact owns a 2022 GMC Terrain. The contact stated while driving approximately 5-10 MPH, the vehicle stopped independently, and the gear shifter failed to shift to neutral(N). A dealer was contacted. The vehicle was taken to the dealer where it diagnosed and determined that the fuel pump power control module needed to be replaced. The fuel pump power control module was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 12,777.

Front drivers side wheel makes a clicking/popping noise when turning to the right.

Screen went black on 3 different occasions, since purchasing vehicle

The contact owns a 2022 GMC Terrain. The contact stated while driving approximately 25 MPH, the vehicle stalled, and the contact was unable to pull over to the side of the road. The contact stated that the message "Battery Critically Low" was initially displayed, and then the message "Engine and Transmission System - Schedule Service Now" was displayed. The contact was assisted by Police Officers in redirecting traffic away from the vehicle to prevent a crash. The contact stated that the tow truck driver inspected the battery and informed the contact that the battery was in good condition. The contact stated that the vehicle failed to shift to neutral(N), which required a special tow truck to tow the vehicle. The vehicle was towed to the residence and was then towed to the dealer the same day. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 18,200.

I HAVE THIS 2022 GMC TERRAIN WITH 19,000. MILES ON IT. IT IS OUT OF WARRANTY BY 2 MONTHS AND NOT YEARS OR MILES. ON 6-23-23 THE VEHICLE WAS BROUGHT TO NAPELTON GMC FOR A RECALLED FUEL PUMP FLOW MODULE. IT WAS FIXED AND THE RECALL WAS CLOSED. HOW EVER NOW 9-2-2025 WITH 19,000 MILES I AM EXPERICING THE SAME ISSUE AGAIN. IT WAS TOWED TO THE DEAL AND DIAGNOSED WITH THE SAME ISSUE. THIS TIME THEY ARE NOT COVERING IT BECAUSE THE RECALL WAS COMPLETED. HOWEVER I FEEL THAT WITH ONLY GOING 13,000 MILES SINCE REPAIRED THEY SHOULD BE COVERING IT AGAIN. THEY TOLD ME THE REPAIR COST IS "TO LITTLE" TO OFFER ANYTHING. THE COST WITH THE TOW IS AROUND $762.00 . i WAS TOLD BY GM "NOT THE DEALSHIP" THAT IF I SUBMIT A TICKET SHOWING THE VEHICLE WAS REPAIRED THEY COULD LOOK AT OTHER COMPNESATION OPTIONS. PLEASE HELP. I ONLY AM ARGUING BECUASE THIS WAS A RECALLED ITEM THAT HASNT LASTED VERY LONG.

My GMC Terrain started, but then stalled as I tried to pull away from the curb & drive. When I tried to restart it, it turned over but would not start. My AAA Autoclub servicemember used his "check engine" interface machine to determine that the fuel pump module was not communicating with the car, though there was half a tank of gas. This issue has been a well published problem with this year, make & model online, but GMC is not including my VIN# in the recall. I had the car towed to my mechanic & his diagnostic tests revealed the same problem - fuel system module. I would have been in danger if there had been any traffic on my residential street. If the car had driven a few blocks & then stalled, I would have been on a busy boulevard. There were no warning signs prior to the stall. There is a "check engine" icon lit up now because it is going to require service. My mechanic can't fix it, so I need to arrange another tow to get it to a dealership service department. Thank you

I went to start my vehicle up my two days ago (8-25-25) It made a horrible sound and just shut off. The lights on the dashboard would not go out when I turn it off. I also couldn't put in gear. It had to be towed using a dollie to the repair shop. I was told that the module fuel pump power control had to be replaced. The shop owner then went on to tell me that this very same brand (GMC), has been entering his shop at a shockingly alarming rate with this same problem. I'm not very pleased with having to have this repair done as my vehicle is no longer under warranty. It cost me $432.18. I'm not rich and am living in a time as many others are that don't have a bunch a money laying around to throw away. I find this very distressing as well as unfair to my family and I to have to have this replaced on a relatively newer vehicle. If you are aware of this problem, it out to be addressed. I as well as others should have been made aware as well. At the least, I think that I am entitled to a refund for the cost of the repairs.

I was driving down a paved road and my side airbags deployed. The gm investigation showed my car left the road way, however I am uncertain of that. There was no crash or impact or damage to the vehicle from this incident other than the airbags deploying. There is a scrape on the passenger side due to an incident in April. That is not related to this incident.

The contact owns a 2022 GMC Terrain. The contact stated that upon approaching an intersection with a red light, the contact depressed the brake pedal, and the vehicle lost automotive power. The vehicle came to a stop at the light. The contact attempted to restart the vehicle; however, the vehicle failed to restart. The vehicle was towed to an independent mechanic to be inspected, and the contact was advised that the vehicle needed to be diagnosed by an authorized GMC Dealer. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was advised that the VIN was not under recall. The manufacturer was notified of the failure. The approximate failure mileage was 21,000.

Own 2022 terrain that suddenly stalled one morning after starting vehicle with remote access before getting on highway. Vehicle cut off after 5 minutes and wouldn’t restart. Battery very strong but check engine light came on. Vehicle was towed to dealership and advise it was the fuel pump control module. No warning lights or proper failures for my vehicle.

Driving 75-80mph in the freeway when suddenly the power stopped in the middle of the road and couldn’t get it to run. Thankfully freeway exit was near was able to get the vehicle to safety. Tried to turn in on again and would turn on but die down after. Had to tow the vehicle and take it to the dealership the next day. Said it was fuel pump module defect and there’s nothing I could have done to cause it. Vehicle is less than 3 years old with good maintenance

Vehicle felt like it was running out of gas and then stalled out while driving down the road. It will not turn over and it will not move out of park. This is a huge safety issue.

The contact owns a 2022 GMC Terrain. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the engine seized. The contact stated that the vehicle failed to restart. The vehicle was towed to an independent mechanic, where it was diagnosed with engine failure. The vehicle was not repaired. The vehicle was then towed to another independent mechanic, where the failure was confirmed to be engine failure. The vehicle was not repaired. The vehicle was then towed to the dealer where it was also confirmed as having engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 106,000.

The contact owns a 2022 GMC Terrain. The contact stated that while operating the vehicle, the service message was displayed, and the audible turn signal became inoperable, along with the collision warning and the On-Star feature. The cause of the failure was not yet determined. The dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 22,000. The VIN was not available.

Three times in one month, four months after purchasing vehicle from dealership, the vehicle stalls while driving and will not restart. After running codes, each instance prompted a P129F code for the fuel pump driver control module. After the second incident, the vehicle was inspected by a qualified repair shop and no issue or stored codes were found. When the issues occur and the car stalls, the Check Engine Light and a Low Battery warning message can be seen on the instrument panel. When this issue occurs, the vehicle's gears cannot be shifted manually. The vehicle must be force shifted by hand, via transmission components under the hood, in order to place the car into neutral.

The contact owns a 2022 GMC Terrain. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the vehicle lost motive power. The contact stated the failure occurred while driving on a busy highway. The contact called the Emergency Services, who arrived on the scene and assisted with moving the vehicle to the shoulder of the road. The contact stated that the situation was very frightening. The vehicle was towed to the dealer, where it was diagnosed with fuel pump module failure. The contact was informed that the fuel pump module needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,886.

The contact owns a 2022 GMC Terrain. The contact stated that while the vehicle was idling, there was while smoke coming from the exhaust pipe. The vehicle was taken to the dealer and was diagnosed with oil intrusion into the pistons, causing transmission failure. The contact was informed that the transmission needed to be replaced. The dealer changed the oil and advised the contact to return every two thousand miles. On a separate occasion, the contact stated that while her husband was driving at various speeds, the vehicle hesitated and jerked. There were no warning lights illuminated. The contact stated that the failure had progressively worsened. The manufacturer was not notified of the failure. The failure mileage was 18,686.

The backup camera on my vehicle stopped working completely, displaying a blank screen. All other cameras and sensors continue to function normally. The dealership identified the issue as the camera having “shorted out” and is replacing it with a completely new unit. The faulty camera is currently with the dealership, and I assume it would be available for inspection upon request. It is being replaced and I will receive a bill in a few days (Wednesday March 10, 2025). The backup camera is a critical safety feature designed to prevent collisions with pedestrians, objects, and other vehicles when reversing. Without a functioning camera, visibility is significantly reduced, increasing the risk of an accident, especially in crowded parking lots or areas with low visibility. The sudden and unexplained failure of this system is a serious safety concern. Yes, the dealership confirmed the issue when I brought my vehicle in for inspection. They determined that the camera had “shorted out” and ordered a full replacement. The vehicle has been inspected by the dealership, which is handling the replacement. To my knowledge, no manufacturer representatives, police, or insurance agents have examined the issue. There were no warning lights, error messages, or other indications before the failure. The backup camera was functioning normally, then suddenly stopped working, displaying a blank screen. I have heard that Cadillac and GMC Acadia models have experienced similar backup camera issues, l