General Motors LLC: Seats › Front Assembly › Power Adjust
General Motors LLC reported this defect to federal regulators on Jul 23, 2014 and put the number of vehicles at risk at 414,333. The repair is free for as long as the recall stands.
The defect
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
The risk
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
The remedy
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
15 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2012 Buick Lacrosse | 206 | 5 | 4 | 10 |
| 2012 Buick Regal | 92 | 7 | 2 | 3 |
| 2012 Cadillac SRX | 417 | 3 | 4 | 32 |
| 2012 Chevrolet Camaro | 113 | 5 | 4 | 10 |
| 2012 Chevrolet Equinox | 685 | 3 | 6 | 16 |
| 2012 GMC Terrain | 364 | 4 | 5 | 17 |
| 2011 Buick Lacrosse | 169 | 4 | 1 | 15 |
| 2011 Buick Regal | 280 | 4 | 7 | 7 |
| 2011 Cadillac SRX | 447 | 7 | 1 | 17 |
| 2011 Chevrolet Camaro | 194 | 3 | 2 | 15 |
| 2011 Chevrolet Equinox | 782 | 3 | 3 | 30 |
| 2011 GMC Terrain | 386 | 4 | 8 | 11 |
| 2010 Cadillac SRX | 474 | 6 | 5 | 21 |
| 2010 Chevrolet Equinox | 784 | 3 | 9 | 15 |
| 2010 GMC Terrain | 290 | 3 | 0 | 10 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 14V447000.
Full record for the 2012 Buick Lacrosse → · Recalls carrying a do-not-drive advisory → · Where this data comes from →