2013 GMC Terrain

Defect. General Motors, LLC (GM) is recalling certain 2010-2017 GMC Terrain vehicles. A reflection caused by the headlight housings may illuminate areas above the vehicle and outside of the driver's view with excessively bright light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk. The bright reflection may cause a glare for other drivers, reducing their visibility and increasing the risk of a crash.

Remedy. Dealers will install headlamp appliques, free of charge. Owner notification letters were mailed September 8, 2022. Owners may contact GMC customer service at 1-800-462-8782. GM's number for this recall is N222363740.

Defect. General Motors LLC (GM) is recalling certain model year 2013 Chevrolet Equinox and GMC Terrain vehicles. In the affected vehicles, the ball joints in the windshield wiper module may corrode and wear over time, possibly resulting in one or both of the windshield wipers becoming inoperative.

Risk. Inoperative windshield wipers may reduce the driver's visibility, increasing the risk of a crash.

Remedy. GM will notify owners, dealers will repair the AIP-hole, inspect and, if necessary, replace the front wiper module, free of charge. The recall began on April 13, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 25302.

Defect. General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Risk. If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Remedy. GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to …

This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will check Global Warranty Management system for customer satisfaction program 15086 status. If the status of the customer satisfaction program …

15747 - CUSTOMER SATISFACTION PROGRAM. CERTAIN 2013 MODEL YEAR BUICK ENCORE, LACROSSE, REGAL, VERANO, CHEVROLET CAMARO, CRUZE, EQUINOX, MALIBU, VOLT, GMC TERRAIN MODEL VEHICLES EQUIPPED WITH PANASONIC COLOR NAVIGATION AND COLOR CONNECTED RADIOS (RPO UHQ OR UFU & UP9), MAY HAVE A CONDITION THAT COULD AFFECT TRAVEL LINK (WEATHER, MOVIES AND FUEL INFORMATION) …

15747 - CUSTOMER SATISFACTION PROGRAM. CERTAIN 2013 MODEL YEAR BUICK ENCORE, LACROSSE, REGAL, VERANO, CHEVROLET CAMARO, CRUZE, EQUINOX, MALIBU, VOLT, GMC TERRAIN MODEL VEHICLES EQUIPPED WITH PANASONIC COLOR NAVIGATION AND COLOR CONNECTED RADIOS (RPO UHQ OR UFU & UP9), MAY HAVE A CONDITION THAT COULD AFFECT TRAVEL LINK (WEATHER, MOVIES AND FUEL INFORMATION) …

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.

This bulletin advises the technician to flush the cooling system multiple times if oil has been found in the cooling system and replace the parts that may be contaminated due to oil in system.

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

Headlights

The paint on top of these kind of vehicles is peeling off tremendously, I've seen several vehicles like the same model& make in my neighborhood that have the same issues like mine with the paint coming off from the top of the vehicle. It's so badd to where it's corroding from the paint coming off!!!

The contact owns a 2013 GMC Terrain. The contact stated that the metal base of the seatbelt of the driver side has become exposed. The contact stated area looks frayed and deteriorated. The contact stated that is coming apart and has affected the seatbelt function. The local dealer was not contacted about the failure. The manufacturer was not made aware of failure. The failure mileage was approximately 177,000.

The exhaust and emissions system appears to have failed or is malfunctioning, including the catalytic converter and potentially the exhaust manifold or upstream exhaust components. The engine and fuel/propulsion system are also affected, as evidenced by sputtering and drivability issues. The vehicle and affected components are available for inspection upon request. Exhaust and/or fuel fumes enter the passenger cabin, particularly when the heater or air conditioning is operating. This creates a risk of exposure to harmful exhaust gases, including potential carbon monoxide, which poses a serious health and safety risk to vehicle occupants. The vehicle also sputters and hesitates, which could lead to unsafe driving conditions, especially in traffic or at highway speeds. Yes. The issue has been confirmed through diagnostic trouble codes indicating catalytic converter efficiency failure. Despite replacement of spark plugs and sensors, the problem continues to recur, indicating an underlying exhaust or emissions system defect rather than routine maintenance. The vehicle has been inspected by service professionals for diagnostic purposes. The manufacturer has not physically inspected the vehicle, and no inspections have been performed by police or insurance representatives to date. The check engine light illuminated prior to and during the issue. Additional symptoms included engine sputtering, loss of smooth acceleration, and a strong exhaust or fuel odor inside the cabin when the H

Was driving my terrain and suddenly it started to shake and then check engine Light came on. Upon getting out I checked the dipstick and no oil was on dipstick. Start to put oil in and it's running out of the oil pan underneath the vehicle. Towed it home removed oil pan and engine parts laying shattered in bottom. Never got a low oil alert . Had codes misfire and knock sensor.

The contact owns a 2013 GMC Terrain. The contact stated that while coming to a complete stop or shifting into reverse, the vehicle lost automotive power. The check engine warning light was illuminated. In addition, the contact stated that the vehicle was shifted into park(P) to regain motive power. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.

My 2013 GMC Terrain suddenly began to jerk as I was heading to run an errand in town. I pulled my truck back in the drive way at [XXX] where it is parked now. I had a mechanic to come and tell me the engine will need to be replaced and an estimate of the cost to repair it. I could have been rear ended by another vehicle since this suddenly occurred with no prior warning which could result in my death. I have contacted GMC due to a recall on the engine. GMC is declining to honor my request repair my vehicle based on the estimate I provided. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 GMC Terrain. The contact stated that while driving 30 MPH, the vehicle hesitated with the check engine warning light illuminated. The contact also stated that while coming to a stop, the vehicle lost automotive power. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine had failed due to the engine consuming oil. The mechanic informed the contact that the engine could be repaired and suggested that the engine needed to be replaced. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 88,000.

The contact owns a 2013 GMC Terrain. The contact stated that while driving 40 MPH, the transmission failed to shift as needed. The contact stated that while driving at an undisclosed speed, the vehicle stopped and stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was taken to a transmission center, which determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and filed a claim. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 172,000.

Oil consumption rate was too high, roughly 2qts every 1500miles. Caused timing chain to break. Second time with the oil consumption. First fix under 100k mile warranty checked off as recall. It was done before a recall came out. Paying for timing chain to get fixed but recommended a new engine. Prefer GMC to replace engine since it's an ongoing issue. 307373 miles strong and now this.

The contact owns a 2013 GMC Terrain. The contact stated that when slowing down to come to a stop, the vehicle was jumping and hesitating, causing the contact to shift into neutral(N) to stop the vehicle and prevent the vehicle from shaking. There was a fuel odor that smelled like rotten eggs. The check engine warning light was intermittently illuminated at first but became a constant failure. The vehicle was previously included in the emissions recall N192268180; NHTSA Campaign Number: 10183214 (Engine and Engine Cooling); with DTC: P0420 and the vehicle was repaired; however, the contact stated that the repair was performed had not matched the repair in the Emissions recall. The contact stated that the dealer had replaced the oxygen sensor instead of the catalytic converter and oxygen sensors as stated in the remedy. The dealer was contacted and confirmed that the VIN was included in NHTSA Campaign Number: 10183214 (Engine and Engine Cooling); however, since the repair was marked completed, there were no additional repairs available due to the mileage. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2013 GMC Terrain. The contact stated while driving at approximately 40 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was towed to the residence. The contact stated that prior to the vehicle stalling, the vehicle was consuming an excessive amount of engine oil. The contact stated that one quart of oil was being added every week. The contact had taken the vehicle to a local dealer who added engine oil and was conducting an oil consumption test. The vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 113,000.

Vehicle emissions issue, catalytic converter and engine light. Vehicle is burning oil

Vehicle involved in a significant head on crash. Child was restrained in the right rear in Cosco Easy Elite All in One forward facing car seat. The buckle positioned between the legs failed by ripping through the plastic base of the car seat. The plastic base was damaged and the buckle was no longer attached to the car seat. Child sustained fatal injuries from this crash.

Vehicle started running rough when driven, mechanic found fuel pump putting fuel into oil. could have caught fire! pump replaced and trashed. check engine light was only warning other then rought running engine.

Excessive oil consumption before first oil change due, bought vehicle used less then month before service due. Vehicle has 102,102 miles oil dipstick showed no oil on dipstick. Bought oil and filled to recommended level 2 days before 1st oil change. Made dealership aware and scheduled a appointment for oil consumption issue.

The contact owns a 2013 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was not yet available. Several local dealers were contacted; however, the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I hit a pot hole and a stabilitrack error popped up. Also reduced engine power I was miles from home and could have easily caused a major accident on the road.

Excessive oil consumption, and had to change out timing belt at 50,000 miles

The engine locked up due to oil leaking into it. This is a known issue with GM on these model cars but instead of issuing a recall they issued a special warranty that expired leaving consumers with these vehicles to be responsible for this repair which cost over $8,000.

The contact owns a 2013 GMC Terrain. The contact stated that the vehicle failed to start up with the check engine warning light illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact stated that there was compression failure in each cylinder, causing the timing belt to jump timing, and the engine needed to be replaced. The vehicle was not repaired. The manufacture was not notified of the failure. The failure mileage was approximately 153,514.

2013 GMC Terrain with 109000 miles. Check engine light came on. Drove to local independent repair shop to have codes checked and to have oil changed. Oil was due to be changed at 109000 miles. Repair shop showed oil was down over 3 quarts even though they found no leaks. All engine codes had been set by low oil. They changed oil and filter (twice) and performed complete oil system cleaning and ran diagnostics. They asked my to watch oil consumption and bring it back in 500 miles. The next day, the check engine symbol came back on so I took vehicle back to repair shop. Error codes now all pointed to timing chain problem. It would be $1500 to $2000 to replace timing chain. Vehicle not repaired since I recently had suspension work and also replaced exhaust system.

When refueling, and having the fill nozzle locked on for auto shutoff, the fuel overflows and drains out of the fuel fill cavity and drips on the right rear tire. This usually results in gasoline smell in the car. This happens on most fuel nozzles. I should have reported it years ago.

The contact owns a 2013 GMC Terrain. The contact stated that the engine was making an abnormal knocking sound. While driving, at various speeds, the vehicle was jerking. The lights were dim. The contact had to add additional oil every 7 days. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 55,000.

Diagnosis - rear floor boards and trunk well full of water. Diagnose and report - Founds traces of water running down rear pillars, starting just under the taillights. Remove rear taillights and found access hole tape failed, allowing water to enter vehicle.

The contact owns a 2013 GMC Terrain. The contact stated while driving 55 MPH, the vehicle lost motive power and stalled. The vehicle was not able to be restarted. The vehicle was towed to an impound lot and then to a dealer where it was diagnosed that the engine needed to be replaced due to a lack of engine oil. The vehicle was not prepared. The manufacturer was notified of the failure. The failure mileage was 39,106.

When driving in the rain going through puddles power steering will intermittently stop working.

When driving vehicle loses power, upon pushing accelerator there is no acceleration and vehicle keeps losing speed. This happens at any given time.

Transmission failed for no Reason

See attached document from complainant

Catalytic Converter - Available for inspection Safety Risk - Toxic Exhaust gasses and engine failure Problem was diagnosed by independent service center. Vehicle has not been inspected by manufacturer, police, insurance rep...only mechanic that made decision from a diagnostic test Warning Signs: O2 sensors replaced, excessive oil consumption, leaks, fuel pump replaced, check engine light keeps appearing even after cleared, poor acceleration Started seeing signs in 2019 I can provide additional receipts for past repairs once located. The receipt attached from HCS Auto performed a diagnostic on 9/25/23 and again today on 10/2/23. Please contact them to confirm that vehicle will need catalytic convertor.

The contact owns a 2013 GMC Terrain. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from underneath the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed there was extreme rust to the subframe and that the subframe needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 141,388.

When I put car in park it tools Bach about half a foot before it actually stops this happens everytime it's put into park

My PCV failed the winter of 2021. It blew the rear main. My Terrain has been parked since then.

The contact owns a 2013 GMC Terrain. The contact stated that the vehicle was consuming 1 to 3 quarts of oil for every few miles. The contact stated that the cross member was covered in oil. The vehicle was taken to the local dealer, where it was diagnosed that the timing chain had jumped and there was no compression in the engine. The contact was informed that the rod bearings were damaged. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 143,000.

The contact owns a 2013 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My airbag indicator lit up and I was not involved in any accident or even a fender bender. After this the engine indicator lit up as well, I had to replace the battery, change spark plugs at the local Firestone. Now I have a problem with the theft indicator and the vehicle does not turn on. Several problems have come up since the airbag indicator lit up.

Massive oil consumption

Bought my 2013 GMC Terrain SLT in 2017 from Carvana. I did not know there had been low oil issues or catalytic convertor issues that GM had put out a letter to get replaced in 2020. I always had to put oil in it. It just burnt right out. I also replaced 3 catalytic convertors. Fast forward to now 2023, I'm driving and my engine starts knocking loud. It has oil in it at this point. It finally died half way home 52 miles out. I had it towed home and then to a dealer. I find out from them that there was metal intermix with the oil and that this had a warranty for this issue. But... now my vehicle is 10 years old and over 120,000 miles. Now I can't get the warranty because it expired. that's crap! This should be a recall by now considering this has happened to numerous people with this year make and model. I can't spend $9,698.00 on a new engine.

This vehicle is burning/losing oil. It is full, it will have a greasy substance on the dipstick and oil cap. Then after 1k-12k miles the oil is almost empty. I have had almost 5k in repairs at McLaughlin and they state nothing is wrong, yet I keep having the same issue. I went to key Auto mall and oil looked fine and now it is almost empty again. No oil all over the engine or on the ground. I don't want the engine to blow or have excessive oil changes. What is the remedy to fix this?

The contact owns a 2013 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 GMC Terrain. The contact stated that while driving at an undisclosed speed, she smelled a burning odor throughout the vehicle then the vehicle started to hesitate. No warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the vehicle was not included in a recall nor covered under Warranty. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 108,000.

Experienced two separate problems with the engine. The first is oil consumption. We have had to add oil almost every month for the past 2-3 years. The second is that the rear main seal blew after an extreme cold snap. While attempting to repair the vehicle we found metal shavings in the oil filter. The vehicle is no longer worth the cost of the repairs.

Sudden Excessive Oil Consumption, Engine Seized, Oil Pressure Alert Warning Failed to alert driver that the car was bone dry with no oil, and the Information Screen indicated that 25% Oil Life was Remaining, when the car was bone dry with no oil. FYI - GM paid for 50% on costs of a replaced repurposed engine. And yet there is/was no recall? They should have paid 100%

The contact owns a 2013 GMC Terrain. The contact stated that the vehicle was consuming an excessive amount of engine oil. Additionally, the check engine warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

The contact owns a 2013 GMC Terrain. The contact stated while driving 45 MPH, the vehicle lost motive power and stalled with the check the engine warning light illuminated. The contact was able to restart the vehicle and pulled over in a parking lot, where the vehicle again lost motive power and would not restart. The vehicle was towed to the dealer, and the dealer stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 143,083.

Vehicle began to hesitate and then became disabled. A large amount of oil was evident under the vehicle and continued to leak. It was apparent that the rear seal had blown out. Vehicle was towed to a GMC dealership and confirmed problem. Another mechanic informed us of a recall on these engines but this has yet to be confirmed with the dealership after nearly 3 weeks of it being there.

The contact's mother owns a 2013 GMC Terrain. The contact stated while she was driving at approximately 30 MPH, the vehicle shuddered and stalled. The contact stated that the check engine warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the cam shaft sensor and timing chain needed to be replaced. Additionally, the dealer found that the oil level was very low level after having had an oil change the same day. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 129,000. The VIN was unavailable.

I have almost been in 3 accidents. My 2013 Terrain has stalled while driving..Cut off at lights. Engine reduced while driving and massive oil leak that gas caused timing chain and engine failure. I have read other complaints, and this is sad GMC has been allowed to get away with this. These engines are dangerous and need to be replaced before someone looses their life.

The contact owns a 2013 GMC Terrain. The contact stated that the vehicle was taken to be inspected however, the contact was informed that the vehicle could not be inspected due to the frame, rocker panel, rear bumper support, and the e-brake cable mounting bracket being extremely corroded. The contact was informed that the parts needed to be replaced before the inspection was completed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 91,276.