Page 3 of 8 · complaints 101–150 of 364

2012 GMC Terrain complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Fuel/Propulsion System
Filed Jan 2, 2021182,000 milesIA

MY DAUGHTER WAS DRIVING TO A FRIENDS HOUSE. SHE LOST ALL POWER, AND THE VEHICLE WOULD NOT START BACK UP. THERE WAS 3/4 TANK OF GAS IN IT. WE HAD IT TOWED TO A NEARBY SHOP TO HAVE IT LOOKED AT. UPON THE VEHICLE LEAVING IT HAD A LOT OF GAS ON THE GRAVEL ROAD. WHEN IT MADE IT TO THE SHOP THERE WAS OBVIOUS FUEL LINE ISSUES. THIS VEHICLE HAS NOT BEEN FIXED YET, STILL WAITING ON A REPLACEMENT LINE FROM A DEALERSHIP. THIS IS SOMETHING THAT GM SHOULD HAVE HAD RECALLED AND FIXED IMMEDIATELY. THIS MIGHT HAVE BEEN AN ISSUE THAT WOULD HAVE BEEN FIXED DUE TO IT STILL UNDER A MANUFACTURERS WARRANTY, BUT I DO NOT HAVE ACCESS TO THAT. THE SHOP WHERE THE WORK IS GOING TO GET FIXED AT SAID THIS WAS COVERED UP TO 150,000 MILES. IF THIS WAS AN ISSUE TO THAT MILEAGE, IT SHOULD BE EXTENDED TO THE LIFE OF THE VEHICLE.

Engine
Filed Dec 11, 202055,000 milesDE

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT HE WAS INFORMED THAT THERE WAS NO OIL INSIDE THE VEHICLE UPON TAKING THE VEHICLE TO AN INDEPENDENT MECHANIC FOR THE FIRST OIL CHANGE. NO WARNING LIGHTS APPEARED ON THE INSTRUMENT PANEL PRIOR TO THE DISCOVERY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS GIVEN A VOUCHER TO HAVE THE VEHICLE INSPECTED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO DEFECTIVE PISTON RINGS THAT WERE TOO EXPENSIVE TO BE REPLACED. AS A RESULT, THE ENGINE BECAME INOPERABLE. THE VEHICLE WAS DIAGNOSED WITH ENGINE FAILURE. PRIOR TO THE ENGINE FAILURE, THE CONTACT ALSO STATED THAT THE VEHICLE REVVED AND ACCELERATED INDEPENDENTLY WITHOUT WARNING, WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT NOTED THAT PRIOR TO THE ENGINE FAILURE, BOTH WINDSHIELD WIPERS WERE DEFECTIVE DUE TO THE WINDSHIELD WIPER TRANSMISSION. BOTH WINDSHIELD WIPERS WERE REPLACED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

Engine
Filed Dec 1, 2020133,000 milesRI

CAR IS BURNING EXCESSIVE AMOUNT OF OIL. NOW THE ENGINE HAS SEIZED UP

Engine
Filed Nov 25, 202079,000 milesIL

I WAS DRIVING DOWN THE HIGHWAY WHEN MT TIMING CHAIN SNAPPED GM HAS BEEN NO HELP WITH THIS SITUATION

Engine
Filed Nov 18, 202095,860 milesOH

CODE-P0014-CAMSHAFT POSITIONB TIMING OVER-ADVANCED OR SYSTEM.CODE-P0300 RANDOM/MUITIPLE CYLINDER MISFIRE.COMPUTERIZED ENGINE ANALYSIS.RECALLS#50490-50491

Visibility/Wiper
Filed Nov 15, 202063,000 milesMD

I WAS DRIVING IN A HEAVY RAIN STORM ACROSS A LONG THREE LANE BRIDGE WHEN MY WIPER SYSTEM FAILED. DUE TO THE AMOUNT OF WIND, RAIN AND TRAFFIC ROAD SPRAY, I COULD NOT SEE THE ROAD OR VEHICLES IN FRONT OF ME. I HAD ZERO VISIBILITY. MIRACULOUSLY, I MADE IT SAFELY ACROSS THE BRIDGE AND OFF THE SHOULDER INTO A GRASSY AREA. THE DEALERSHIP THAT MADE THE REPAIR TOLD ME THAT GM COVERED THE REPLACEMENT OF THE WIPER ASSEMBLY BECAUSE THEY ARE AWARE OF THIS DEFECT, BUT HAVEN'T ISSUED A PUBLIC RECALL. THIS IS A SERIOUS SAFETY ISSUE AND SHOULD NOT BE IGNORED. IT HAS CAUSED ME TO HAVE CONTINUED ANXIETY ISSUES WHEN DRIVING IN THE RAIN AND ACROSS LONG BRIDGES. PLEASE MAKE THIS A PUBLIC RECALL. THANK YOU

Engine
Filed Oct 23, 202099,000 milesVA

HAVE A SERIOUS OIL CONSUMPTION PROBLEM HAVE TO HAVE OIL CHANGED EVERY 500 MILES, IT STARTS TO SHAKE WHEN START UP IT TURNS OFF KEEP GETTING CAMSHAFT CODES ALSO GOT MISFIRE CODE

Engine
Filed Oct 18, 2020147,693 milesCO

PISTONS ARE BAD AND DEALERSHIP AT 16400 W COLFAX AVE,GOLDEN CO 80401 REFUSES TO REPLACE AND OIL CONSUMPTION IS TO MUCH. THIS PROBLEM HAS BEEN GOING ON FOR TO LONG I WAS TOLD BY MANAGEMENT AFTER I PAID FOR A HIGH PRESSURE FUEL PUMP REPLACEMENT IF THE PROBLEM WAS STILL THERE IT WOULD BE FIXED AT NO CHARGE TO ME. SINCE THEN THE MANAGER QUIT AND THERE IS ALL DIFFERANT STAFF AND I HAVE TRIED THE CORPORATE OFFICE STILL NOT RESOLVED THE ONLY THING LEFT IS SMALL CLAIMS COURT WITH A CAP AT $7000.I DO NOT WANT TO GO TO COURT IF I REALLY DO NOT HAVE TO BUT IF NECESSARY I ALREADY HAVE THE PAPERWORK TO FILE.THE DEALERSHIP HAD MY VEHICLE FOR OVER TWO WEEKS RUNNING DIAGNOSTICS WITH NO ANSWER I ASKED THEM TO CHECK THE PRESSURE COMING FROM THE OIL CAP WHEN YOU REMOVE IT.NOTHING THEY JUST REPLACED THE HIGH PRESSURE FUEL PUMP AND THE PROBLEM IS STILL THERE THIS VEHICLE IS NOT SAFE TO DRIVE AND CAN CAUSE A WRECK IF NOT FIXED. LOSES POWER AND GAS PEDAL HITS THE FLOOR I HAD TO PAY FOR A RENTAL CAR THE WHOLE TIME THE DEALERSHIP HAD MY VEHICLE BECAUSE THEY SAID THEY WOULD GET US A LONER VEHICLE AND THAT NEVER HAPPENED THIS WILL BE MY LAST ATTEMPT TO RESOLVE THIS MATTER OUT OF COURT.

Engine
Filed Oct 18, 2020147,693 milesCO

ME AND MY WIFE OWN A 2012 GMC TERRAIN 2.4L ENGINE. OIL CONSUMPTION IS 1 QUART EVERY 500 MILES THE DEALERSHIP LOCATED AT 16400 W COLFAX AVE GOLDEN CO HAD ARE VEHICLE FOR TWO WEEKS RUNNING DIAGNOSTICS TESTS AND USING A ON BOARD COMPUTER HOOKED UP TO THE VEHICLE WITH NO ANSWER FOR WHY THE VEHICLE WAS LOSING POWER AND GAS PEDAL GOING TO THE FLOOR WITH NO CODES PULLING UP AS THEY MIMICKED THE PROBLEM WITH A ON BOARD COMPUTER HOOKED UP TO THE VEHICLE WHILE A GM TECH TEST DROVE THE TERRAIN THIS IS A MAJOR PROBLEM FOR DRIVING ON THE HIGHWAY ITS LIKE GOING 45 MPH ON THE HIGHWAY AND SLAMMING ON YOU'R BRAKES THEN THE VEHICLE KICKS BACK INTO GEAR.MY WIFE IS A NURSE AND NEEDS HER VEHICLE TO GET TO AND FROM WORK ESPECIALLY WITH COVID-19 IF SHE CANT MAKE IT TO WORK PEOPLE COULD DIE COVID IS NOTHING TO PLAY AROUND WITH AND NURSES ARE NOT ALLOWED TO CALL IN WHILE COVID IS GOING ON THIS PROBLEM WITH THIS TERRAIN NEEDS TO BE INVESTIGATED IF A GM CERTIFIED TECH DOES NOT KNOW WHAT IS GOING ON WITH THIS VEHICLE WHO WOULD.

Visibility/Wiper
Filed Oct 12, 2020VA

WHILE DRIVING IN THE RAIN THE WIPERS BROKE TWICE. THE BUSHINGS BREAK. I ALMOST GOT HIT BY A SEMI TRUCK..

Engine
Filed Oct 12, 2020VA

CAR IS MISFIRING AND SHUTTING OFF WHILE DRIVING. I WAS DRIVING AND CAR STOOPED IN THE MIDDLE OF THE STREET. I TURNED ON MY CAR AND PULLED OFF AND CAR CUT OFF.

Unknown or Other
Filed Oct 12, 2020VA

CAR BURNS OIL QUICKLY. I HAVE TO GET FREQUENT OIL CHANGES. TWO WEEKS AGO OIL HAD LEEKAED INTO MY CAR.

Visibility/Wiper
Filed Oct 3, 2020190,000 milesMO

I WAS DRIVING IN THE RAIN ON THE HIGHWAY AND MY WINDSHIELD WIPERS JUST STOPPED WORKING. THE MOTOR STILL RUNS BUT THE WIPERS WILL NOT MOVE

Electrical System
Filed Oct 2, 2020123,445 milesWV

THE DEFROSTER WILL NOT SWITCH AIR FLOW TO VENT. THIS CAUSES THE ENTIRE CAR TO FOG UP CONSTANTLY ESPECIALLY THE WINDSHIELD DURING RAIN OR HUMID WEATHER. THIS OBSTRUCTS VIEW AND CREATES A LIFE THREATENING HAZARD. THIS HAPPENS WHILE DRIVING CONSTANTLY ON HIGHWAY I SIDE STREET.

Visibility/Wiper
Filed Sep 25, 2020121,000 milesFL

WHILE DRIVING IN THE RAIN, MY WIPERS SUDDENLY STOPPED IN THE UP POSITION AND WOULDN'T MOVE. THE MOTOR WAS STILL WORKING BECAUSE YOU COULD HEAR IT CYCLING, BUT THE WIPERS WOULDN'T MOVE. FORTUNATELY THE RAIN WASN'T VERY HEAVY, I WAS DRIVING ON CITY STREETS ABLE TO GET HOME SAFELY DESPITE THE IMPAIRED VISIBILITY. HAD THIS HAPPENED ON THE HIGHWAY IN SOME OF THE RECENT RAIN WE HAVE EXPERIENCED THIS WOULD HAVE BEEN A VERY DANGEROUS SITUATION.

Engine
Filed Sep 24, 2020100,000 milesIA

ENGINE FAILURE DUE TO OIL CONSUMPTION NO CHECK OIL LIGHT CAME ON. HAPPENS WITH NO WARNING.

Visibility/Wiper
Filed Sep 8, 202047,835 milesNY

WHILE DRIVING IN THE RAIN AT 55 MPH ON A HIGHWAY ON MY WAY TO SCHOOL I TURNED ON MY WINDSHIELD WIPER, IT CAME ON AND STOPPED MOVING AFTER 10 MINUTES. I HAD TO PUT ON MY BLINKERS AND SLOWLY DRIVE ACROSS LANES TO MOVE IT TO THE SHOULDER OF THE ROAD. I WAITED FOR ASSISTANCE FROM MY HUSBAND TO GUIDE ME BACK HOME (WHICH WAS CLOSER FOR ME) BECAUSE I COULDN'T CONTINUE LIKE THIS FOR ANOTHER 45 MINUTES. BEFORE WE LEFT, WE WAITED ABOUT 20-25 MINUTES MORE ON THE ROADSIDE AND HEADED BACK HOME WHEN IT WAS SAFE TO DO SO. MY HUSBAND DID TRY GETTING IT TO WORK AT LEAST TWICE AS WELL BUT WE COULD HEAR WAS THE MOTOR GRINDING BUT NO MOTION. WE TOOK IT THE NEXT DAY TO NEIGHBORHOOD'S PEP BOYS SINCE THAT WAS CLOSER TO ME THAN THE NEAREST GMC DEALERSHIP TO HAVE IT DIAGNOSED AND I WAS TOLD THAT THE TRANSMISSION HAD GONE BAD AT 47851 MILES.

Engine
Filed Sep 8, 202033,900 milesNY

I WAS DRIVING MY SONS TO SCHOOL AT AROUND 7:45 AM, MY VEHICLE CUT-OFF IN RUSH HOUR TRAFFIC. I HAD TO QUICKLY PUT ON MY HAZARDS AND FLAG THE VEHICLESIN MY LANE AND DRIVING BEHIND ME TO MOVE AHEAD OF ME. I CALLED GMC WHO TOLD ME TO GO THE NEAREST DEALERSHIP BUT MY INSURANCE SAID THEY WOULD SEND ME A TOW TRUCK TO GET ME THERE. THE CAR WAS TOWED TO ROCKVILLE CENTER GMC WHICH DIAGNOSED THE VEHICLE. THEY CHARGED THE BATTERY AND CLAIMED A CABLE WAS LOOSE BUT THAT DIDN'T MAKE ANY SENSE. THREE YEARS AFTER THE SAME THING HAPPENS AGAIN BUT THIS TIME THE DASHBOARD WARNING STATED THE ENGINE NEEDED CHECKING. THIS TIME I TOOK IT BACK THE NEABORHOOD'S AUTOZONE WHICH RAN DIAGNOSTIC TESTS AND SUGGESTED I RETURN TO MY DEALERSHIP WITH THOSE DIAGNOSIS CODES/ISSUES. THE DEALERSHIP TOOK NOTES FROM AUTOZONE'S PRINTOUT, COMPLETED A SCAN TEST AND STATED THAT A CAMSHAFT ACTUATORS NEEDED REPLACING TO PREVENT STALLING WHILE DRIVING. WHE NASKED WHY THIS WASN'T DONE WHEN I TOOK THERE FOR THAT VERY SAME ISSUE 3 YEARS AGO HE SAID THAT WASN'T THE ISSUE BUT NOW I HAVE TO PAY FOR THE REPAIRS BECAUSE I'M 1 WK SHORT OF THE WARRANTY EXPIRING.

Air BagsCrash1 injured
Filed Sep 8, 2020136,000 milesOK

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING 35 MPH, WHEN TWO VEHICLES IN FRONT OF HIM CRASHED. THE CONTACT STATED HE DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE FAILED TO STOP AND REAR ENDED THE VEHICLE IN FRONT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A FRACTURED STERNUM DUE TO THE SEAT BELT AND WAS TAKEN TO THE HOSPITAL AND STAYED OVER NIGHT. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO IMPOUND LOT. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000. *DT

Visibility/Wiper
Filed Aug 24, 202074,000 milesAL

THE FRONT WINDSHIELD WIPERS STOPPED WORKING WHILE WE WERE DRIVING ON THE INTERSTATE DURING A TORRENTIAL DOWNPOUR. WE WERE IN THE MIDDLE OF THREE LANES OF TRAFFIC BUT WERE EVENTUALLY ABLE TO MOVE OVER AND PULL OFF THE HIGHWAY SAFELY. THIS EQUIPMENT FAILURE COULD HAVE HAD A TRAGIC ENDING FOR US AND THE OTHER MOTORISTS AROUND US. WE UNDERSTAND THERE WERE RECALLS FOR 2013 MODELS FOR THIS FAILURE. NOT SURE WHY A RECALL HASN'T BEEN DONE ON 2012 MODELS.

Visibility/Wiper
Filed Aug 11, 2020170,000 milesMS

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THE WINDSHIELD WIPER ON THE DRIVER'S SIDE FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED YET. THE CONTACT MENTIONED THAT SHE WAS UNABLE TO DRIVE THE VEHICLE WHILE IT WAS RAINING. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

Air Bags
Filed May 27, 2020126,000 milesTX

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT WHILE THE VEHICLE WAS DRIVING AND ON OCCASIONS WHILE STOPPED, THE SERVICE AIR BAGS MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WAS INOPERABLE WITH THE AIR BAG WARNING LIGHT REMAINING ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO UNKNOWN DEALERS HOWEVER, WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

Engine
Filed Apr 27, 202099,035 milesKY

MY DAUGHTER WAS DRIVING A 2012 GMC TERRAIN WHEN THE TIMING CHAIN BROKE AND CAUSED THE CAR TO LOSE POWER AND LOCK UP IMMEDIATELY. SHE WAS DRIVING STRAIGHT ON A TWO-LANE STATE HIGHWAY. IT WAS DETERMINED THE DAMAGE RUINED THE MOTOR AND REQUIRED A COMPLETE MOTOR REPLACEMENT. THE MILEAGE ON THE VEHICLE WAS 99,035 AT THE TIME OF THE INCIDENT. I WASN'T AWARE UNTIL TODAY THAT I COULD FILE A COMPLAINT WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. WHEN I CALLED THE CLOSEST DEALER (30 MILES AWAY), THEY WERE NOT VERY HELPFUL.

Engine
Filed Apr 12, 2020120,000 milesIL

VEHICLE WAS OBVIOUSLY BURNING EXCESSIVE OIL. TOOK IT TO A GM DEALERSHIP AND WAS TOLD IT WAS A NON ISSUE. NOW THE VEHICLE IS PAST THE GM MAX MILEAGE FOR THEIR RECALL (THEY WON'T TAKE RESPONSIBILITY)!AND HAS DEVELOPED A WHITE WHITE FROTHY RESIDUE ON OIL CAP, DIP STICK. (PISTON RINGS AND/OR GASKET FAILURE). WILL NEVER BUY A GM PRODUCT AGAIN!

Engine
Filed Apr 3, 2020100,000 milesND

BURNS OIL, WHICH GM WILL COVER TO FIX BUT WILL NOT COVER THE ISSUES THAT HAPPENS WHEN OIL IS BURNT AND WHAT IT CAUSED. HAD TO REPLACE EXHAUST MANIFOLD, O2 SENSOR, CATALYTIC CONVERTER AND CAM SHAFT SENORS; THESE I HAD TO PAY FOR OUT OF POCKET. NOT SURE EXACTLY WHEN IT HAPPENED BUT WAS MIDDLE OF 2019. WENT TO GMC ABOUT HOW TO GET RESOLVED ON AN ISSUE THAT THEY CAUSED THAT I HAD TO PAY FOR, WHICH FIRST RESULTED IN A 1 YR ENGINE WARRANTY WHICH THEY PULLED WITH OUT MY KNOWLEDGE, THEN AFTER A COMPLAINT TO THE BBB THE BEST THEY COULD OFFER WAS A $1000 COUPON FOR A NEW CAR. GM SHOULD COVER THOSE OTHER ISSUES SINCE ITS AN ISSUE THEY KNOW AND FIXED.

Visibility/Wiper
Filed Mar 31, 202094,000 milesWA

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS BECAME INOPERABLE. THE CONTACT PULLED OFF OF THE ROADWAY, TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE ON APRIL 1ST, 2020 CASE NUMBER [XXX[. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.*BF*JB

Visibility/Wiper
Filed Mar 30, 2020955,877 milesCT

I WAS DRIVING ON I-95 ON 3/29/2020 WHEN IT STARTED RAINING I TURN ON MY WIPERS AND IT STARTED OKAY AT FIRST ALL OF A SUDDEN THEY STOP WORKING I ALMOST HAD AN ACCIDENT I PULLED OVER TO THE SERVICE ROAD AND WAITED UNTIL THE RAIN STOPPED I COULD HAVE BEEN KILLED. WHAT DO I DO NOW I DON'T HAVE THE MONEY TO GET IT FIXED AND I WON'T DRIVE IT IN THE RAIN.

Unknown or Other
Filed Mar 19, 202045,000 milesGA

THE LEFT FRONT TIRE PRESSURE SENSOR NO LONGER WORKS. MY HUSBAND BOUGHT A NEWER CHEVY AND THE SAME SENSOR NO LONGER WORKS. FRIENDS HAVE THE SAME EXACT PROBLEM WITH THE SAME SENSOR ON THEIR GMC/CHEVY VEHICLES. SENSOR LIGHT WARNS OF THE SENSOR NOT WORKING FOR THE LEFT FRONT TIRE PRESSURE. LIGHTED SIGN ON DASHBOARD SAYS "SERVICE TIRE MONITOR SYSTEM". WHEN YOU ENTER MENU AND SELECT TIRE PRESSURE IT SAYS LEFT FRONT TIRE 0. MANUFACTURER DEFECT?

Engine
Filed Feb 26, 202095,000 milesMO

MY PCV VALVE CLOGGED AND CAUSED THE REAR MAIN SEAL TO BLOW OUT. THIS IS A COMMON KNOWN PROBLEM WITH THIS VEHICLE AND GM HAS RECALLED CERTAIN VINS WITH THE SAME ISSUE AND THE SAME ENGINE. NOW MY CAR IS AT THE DEALERSHIP HAVING $1200 WORTH OF WORK DONE THAT COULD HAVE BEEN PREVENTED WITH A $12 PART. I JUST HAD MY VEHICLE AT A GM CERTIFIED SHOP 7 MONTHS AGO FOR WARRANTY WORK AND WAS NOT NOTIFIED OF THIS POSSIBLE PROBLEM.

Unknown or Other1 injured
Filed Feb 25, 202075,000 milesVA

THE BACK GATE COMES DOWN ON YOUR HEAD WHEN YOU ARE TRYING TO PUT THINGS IN BACK OR TAKE THINGS OUT, ALMOST IMMEDIATELY. IT HAS HIT MY HEAD SEVERAL TIMES CAUSING IMMENSE PAIN AND A MIGRAINE. IT STARTED IN JULY OF 2019 AND WAS SLOW AT FIRST. NOW IT HAPPENS ALMOST IMMEDIATELY.. IT HAS HIT MY HEAD SEVERAL TIMES AND MY SON. I SAW THERE WERE PROBLEMS WITH THIS MODEL WITH THIS ISSUE. GMC TELLS ME IT IS NOT COVERED.

Air BagsCrash
Filed Feb 18, 2020137,000 milesMI

ON FEB 10, 2020 I WAS INVOLVED IN A SIDE IMPACT CRASH WHEN A LARGE TRUCK FAILED TO STOP AT A RED LIGHT. I TOOK THE VEHICLE IN FOR REPAIRS AS THE FRONT QUARTER PANEL AND WHEEL WERE DAMAGED. THE COLLISION SHOP CALLED TODAY AND STATED THAT ALL FOUR OF MY IMPACT SENSORS ARE "DEAD". HE SAID I WAS VERY LUCKY BECAUSE THERE IS NO WAY I WOULD'VE KNOWN THAT MY AIRBAGS WOULDN'T HAVE DEPLOYED AND I VERY LIKELY WOULD'VE BEEN SERIOUSLY INJURED OR KILLED. THERE WAS NO WARNING LIGHT ON THE DASH, AND NO CODE. THEY FOUND IT BY ACCIDENT ON A MORE INTENSIVE DIAGNOSTIC. THIS IS SCARY BECAUSE HOW MANY OTHER 2012 TERRAIN OWNERS WON'T KNOW UNTIL ONE OF THEIR LOVED ONES ARE INJURED OR KILLED!?!? YOU NEED TO DO SOMETHING ABOUT THIS. I GOT LUCKY BUT YOU HAVE NOW 23 COMPLAINTS ABOUT THESE BAGS NOT DEPLOYING. PLEASE DO SOMETHING!!!

Air BagsCrashFire2 injured
Filed Feb 4, 2020125,000 milesTN

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING ABOUT 35 MPH, THE VEHICLE WAS REAR-ENDED BY ANOTHER VEHICLE. THE DRIVER'S AIR BAG BUSTED OPEN, SMOKED AND EMITTED DEBRIS BUT DID NOT DEPLOY. THE SERVICE AIR BAG LIGHT ILLUMINATED. THE CONTACT AND A NINE-YEAR OLD CHILD IN A BOOSTER SEAT, IN THE BACK SEAT OF THE VEHICLE SUSTAINED INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT ALSO STATED THAT THE DRIVER'S SEAT BELT DID NOT RETRACT. THE CONTACT CALLED THE STAN MCNABB CHRYSLER DODGE JEEP RAM DEALER, LOCATED AT 200 N. JACKSON ST, TULLAHOMA, TN 37388 AND WAS TOLD THAT THE INFORMATION WOULD BE ENTERED IN THE CONTACT'S FILE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

Engine
Filed Jan 25, 202083,000 milesMN

COMPLETE MOTOR FAILURE, ENGINE OIL LOOSE, COMPLETE LOOSE OF CONTROL. WHILE DRIVING DOWN THE HIGHWAY, THIS VEHICLE HAD A SUDDEN OIL LOOSE, NO WARNING LIGHTS CAME ON CAUSING MY SPOUSE TO LOOSE ALL CONTROL OF THE VEHICLE NEARLY INCURRING A HEAD ON COLLISION ON A LOCAL HIGHWAY AT SPEED OF 60MPH. WE HAD TO HAVE TO VEHICLE TOWED TO A LOCAL SHOP AND IS NO LONGER DRIVABLE AND THE MOTOR IS RUINED. THE VEHICLE ONLY HAS 83,000 MILES AND ALL EVIDENCE OF MOTOR FAILURE APPEARS TO BE ON THE MANUFACTURES BEHALF, AS THE MOTOR OVER PRESSURIZED AND LOST ALL OIL AND DIDN'T HAVE A SAFETY WARNING, THIS COULD HAVE KILLED MY SPOUSE OR OTHERS. I HAVE ATTACHED PHOTOS FOR REVIEW

Engine
Filed Jan 19, 2020110,000 milesIA

WHILE DRIVING ON HIGHWAY THE MESSAGE CAME ON LOSING OIL PRESSURE, SHUT ENGINE OFF. BY THE TIME I WAS ABLE TO PULL OFF THE HIGHWAY TO THE SIDE THE ENGINE CEASED UP. OIL GASKET BLEW OFF.

Engine
Filed Dec 31, 2019118,000 milesSC

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 80 MPH, THE VEHICLE SUDDENLY SPUTTERED, THE CHECK ENGINE INDICATOR ILLUMINATED, AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO BARKLY CADILLAC (3575 SKY LAND BLVD, TUSCALOOSA, AL) WHERE IT WAS DIAGNOSED THAT THE ENGINE VALVE SPRING FRACTURED AND DESTROYED THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 118,000.

Air Bags
Filed Dec 22, 2019MA

RECENT PROBLEMS WITH MY 2012 GMC TERRAIN ALL-WHEEL-DRIVE PVC VALVE CAUSED REAR MAIN SEAL TO CONSUME OIL AND GASKET BLEW OUT DRIVERS SEAT WILL NOT MOVE FORWARD OR BACKWARDS VISOR ON DRIVERS SIDE WILL NOT STAY UP ALSO ELECTRICAL PROBLEMS

Engine
Filed Nov 17, 2019120,000 milesMS

THE TRUCK BURNS OIL INCREDIBLY FAST. DUE TO THIS ONGOING ISSUE, IT CAUSED THE TIMING CHAIN TO BREAK AND WE HAD TO SPEND NEARLY $800 FOR ENGINE REPAIRS. EVEN AFTER HAVING IT IN THE SHOP NUMEROUS TIMES FOR THE SAME ISSUE, THE TRUCK STILL EATS THROUGH OIL INCREDIBLY FAST AND IT SEEMS TO ONLY BE GETTING WORSE. I RECEIVED A LETTER IN THE MAIL SAYING THAT THERE WAS A RECALL REGARDING THIS BUT THAT THEY WOULD SEND ME INFO THROUGH THE MAIL ON HOW TO GO ABOUT FIXING THIS ISSUE, BUT I NEVER RECEIVED ANYTHING ELSE ABOUT THE RECALL.

Electrical System
Filed Nov 15, 201980,000 milesPA

VEHICLE SHUTS OFF WHEN SLOWING TO A STOP AND HAVE TO RESTART IN ORDER TO ACCELERATE. THAT WAS LOOKED AT AND 'FIXED' AND NOW THE VEHICLE SHAKES WHEN SLOWING DOWN AND HEADLIGHTS DIM AS IF IT IS TRYING NOT TO SHUT OFF. ENGINE IS VERY ROUGH AND RATTLES WHILE STARTING TO ACCELERATE AND ACCELERATING. WHEN BRAKES ARE PUSHED THE CAR STARTS TO TURN OFF WHILE IN MOTION. WHEN STOPPED, CAR SHAKES AND THERE IS A VERY HARD KNOCKING COMING FROM THE ENGINE.

Engine
Filed Nov 11, 2019114,500 milesOK

MY TERRAIN IS STALLING REALLY BAD SOME DAYS AND SOMETIMES NO PROBLEMS AT ALL. IT DOES IT MORE WHEN GOING INTO REVERSE, I HAVE TO KEEP GIVING GAS TO GET BACKED UP. IT HAS ALSO DIED ON ME WHEN I SLOW TO A STOP LIKE AT A LIGHT. THIS IS REALLY FRUSTRATING!!

Visibility/Wiper
Filed Nov 8, 201988,000 milesPA

ON OCTOBER 31, 2019 MY WINDSHIELD WIPERS FAILED ON MY VEHICLE WHILE DRIVING IN A DOWNPOUR OF RAIN DOING 45 MPH, THERE WERE VEHICLES AROUND ME BUT THANKFULLY NOT BEHIND ME AND I WAS ABLE TO STOP WITHOUT BEING HIT. I WAS ABLE TO AVOID AN ACCIDENT DUE TO THE FACT THAT I AM AN EXPERIENCED DRIVER. LUCKILY I WAS ONLY ABOUT 2 BLOCKS FROM THE DEALERSHIP AND PARKED MY VEHICLE THERE WHILE THE OWNER GAVE ME A RIDE HOME. I SPENT $318 ON THE WINDSHIELD WIPER MOTOR TRANSMISSION. CANADA RECALLED THIS EXACT SAME VEHICLE SO WHY HASN'T THE U. S. I ALSO REPORTED THIS TO GMC.

Electronic Stability Control (esc)
Filed Oct 23, 2019OH

EMISSION CONTROL HAS WENT OUT TWICE WITHIN 3 MONTHS OF BEING FIXED. CAM SHAFT BOTH SIDES HAD TO BE REPLACED. 4 TIMES WITH 6 MONTHS THE FUEL LIGHT HAS CAME ON STATING THE CAP NEEDS REPAIRED, EVEN THOUGH IT WAS REPLACED. ALTERNATOR, BATTERY HAS BEEN REPLACED OCTOBER 2019, WHILE IN ANOTHER SATE. ENGINE LIGHT HAS BEEN ON SINCE I PURCHASED IT IN FEB. 2019. ELECTRICAL SHORTAGE BECAUSE OF PREVIOUS RIGHT SIDE DAMAGE. THROTTLE HAS WENT OUT, WHILE DRIVING 65 ON HIGHWAYS. STABILITY CONTROL STOPPED WORKING. CRANKSHAFT WAS REPLACED. EXHAUST LEAK. BODY CONTROL SHORT, JERKING WHILE DRIVING, TIMING WARNING

Air Bags
Filed Oct 22, 2019136,024 milesIN

WHILE DRIVING, THERE IS A RANDOM DING. NO IDIOT LIGHTS COME ON THIS HAS BEEN GOING ON FOR OVER A MONTH. TODAY I HAPPENED TO LOOK UP AND THE PASSENGER AIRBAG LIGHT WAS FLASHING. AS IF STATING THERE WAS SOMEONE IN THE SEAT. THE ONLY WAY TO STOP IT IS TO HAVE THE PASSENGER SEAT BELT BUCKLED WHILE DRIVING. THIS ONLY HAPPENS WHILE DRIVING. IT IS VERY DISTURBING BECAUSE I AM NOT SURE IF I AM IN AN ACCIDENT IF MY PASSENGER WILL BE SAFE.

Engine
Filed Oct 19, 201995,000 milesOR

I RECEIVED AN OIL CHANGE AT THE DEALERSHIP, WITHIN LESS THAN A THOUSAND MILES I CHECKED MY OIL AND IT WAS COMPLETLY DRY,NO OIL ON THE DIPSTICK AT ALL. I ADDED 2 QUARTS OF OIL DURING THAT WEEKEND AND THEN WENT TO DEALERSHIP THE NEXT DAY. WHEN I WENT TO DEALERSHIP THEY TOLD ME MY OIL WAS ABOUT .5 QUART OVERFILLED AFTER HAVING AN OIL CHANGE 1000 MILES PRIOR, ADDING 2 QUARTS OF OIL ADDITIONALLY AND ONLY RETURNING TO HAVE THEM CHECK IT A DAY LATER. SO LEAVING THE DEALERSHIP I WAS TOLD TO DRIVE 1000 MILES THEN RETURN TO HAVE THEM CHECK IT. AFTER 1000 MILES UNRETURNED AGAIN AND THEY TOLD ME MY OIL WAS TOO LOW. THEY THEN TOLD ME TO DRIVE ANOTHER 1000 MILES AND RETURN ONCE AGAIN FOR ANOTHER CHECK AT WHICH TIME THEY AGAIN FILLED MY OIL TO THE RECOMMENDED AMOUNT. I'M ONLY ST ABOUT 500 MILES INTO THE 2ND CHECK AFTER DRIVING 1000 MILES AND I CHECKED MY OIL AT HOME THIS WEEKEND AND IT'S ALREADY LOW. VERY FRUSTRATED BECAUSE IF I WASNT CHECKING IT, AND I WAS DOING WHAT INWAS SUPPOSED TO BY GETTING OIL CHANGES THEN IT SEEMS LIKE IN LESS THAN 500 I'D BE LOW AND LIKELY BLOW MY ENGINE IF I CONTINUE DRIVING NOT WORRYING ABOUT CHECKING CAUSE I SHOULD HAVE PLENTY OF OIL GIVEN I HAD RECENTLY HAD AN OIL CHANGE AND WAS WELL WITHIN THE LIMITS BEFORE NEEDING TO RETURN FOR MY NEXT SERVICE. DURING THE FIRST WAITING PERIOD TO DRIVE 1000 MILES MY CAR STARTED KNOCKING IN THE ENGINE, WAS JUST DIEING WHEN I WOULD TAKE MY FOOT OFF BREAK TO ACCELERATE AND OVERALL WAS RUNNING VERY ROUGH. RECENTLY WAS TOLD SOME OF

Engine
Filed Oct 9, 2019112,000 milesIN

USING A LOT OF OIL BETWEEN OIL CHANGES. ADDED OIL AS NEEDED BUT NOW APPEARS TO BE USING MORE. 3,000 MILES 2 QUARTS DOWN. ABOUT 112,000 MILES OWNED SINCE NEW

Power Train
Filed Oct 6, 201967,000 milesRI

TRANSFER CASE WENT AT 67K JUST BOUGHT IT USED AT 63K. I HAD NO WARRANTY ONLY 60 DAY FROM USED DEALER I BOUGHT IT FROM. RUINED MY PASSENGER SIDE AXEL ALSO WHEN TRANSFER CASE WENT $1137 WAS THE BILL. 500 FOR USED CASE 16K 170 FOR AXEL 30 FOR FLUID REST IN LABOR. SHOULD BE A RECALL CAR SOUNDED AWFUL BACK UP AND IN DRIVE LOSS A BIT OF POWER WHEN DRIVING. ALSO.

Engine
Filed Oct 6, 201965,000 milesRI

OIL CONSUMPTION IS OUT OF CONTROL! WHEN I BOUGHT THE SUV USED AT 63K I COULD HEAR WITHIN 65K I NEED OIL JUST FROM THE SOUND OF THE ENGINE. I BOUGHT A 5 QT AT WAL-MART BECAUSE THERE WAS LESS THAN A QUART ON THE STICK. I GOT AND OIL CHANGE PRIOR ON 8-13-19 MECHANIC SHOWED I WAS LOW ALREADY AT 66K AND WASN'T DUE FOR ANOTHER TILL 72,780 I'M AT 72K AND ENGINE NEEDS OIL! HOPE THE CLASS ACTION LAWSUIT ABIDES TO MY COMPLAINT.

Power Train
Filed Oct 4, 2019101,000 milesKS

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING VARIOUS LOW SPEEDS, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. AFTER THE VEHICLE WAS RESTARTED, THE VEHICLE JERKED AND THEN RESUMED NORMAL OPERATION. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.

Engine
Filed Oct 3, 2019154,000 milesTX

TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE THE VEHICLE WAS AT A STOP LIGHT, IT STALLED. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE CONTACT ALSO MENTIONED THAT THE OIL CONSUMPTION WAS HIGH. EVERY 1,800 MILES, OIL NEEDED TO BE ADDED TO THE VEHICLE AND AN ABNORMAL NOISE WAS DETECTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TIMING CHAIN WAS FAILING AND A MOTOR FLUSH WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.

Power Train
Filed Oct 1, 201981,534 milesNY

WHILE DRIVING A SHORT DISTANCE ON A CITY STREET I HEARD A THUD FOLLOWED BY A GRINDING NOISE AND LACK OF POWER. VEHICLE WAS TOWED TO A TRUSTED MECHANIC THAT I HAVE KNOWN AND USED FOR YEARS. DIAGNOSED WITH A CRACK IN THE TRANSFER CASE. MECHANIC HAD DIFFICULTY FINDING A PART AND WAS INFORMED BY SOMEONE AT THE GMC DEALER THAT THIS PART WAS ON BACK ORDER BECAUSE OF AN ISSUE KNOWN BY GMC BUT A RECALL HAD NOT BEEN ISSUED. NEW PART WOULD NOT BE AVAILABLE FOR OVER A MONTH AND REPAIRS WERE NEEDED SINCE IT IS MY PRIMARY VEHICLE. A USED PART WITH A WARRANTY WAS FOUND AND WAS INSTALLED FOR A TOTAL OF $1500. VEHICLE POWER TRAIN WARRANTY WAS EXPIRED. LESS THAN 3 MONTHS AFTER TRANSFER CASE WAS REPLACED WITH A USED PART - THE REPLACEMENT PART CRACKED IN THE SAME EXACT SPOT AS THE ORIGINAL. LUCKILY, THE PART WAS STILL COVERED BY A WARRANTY BUT LOCAL MECHANIC RECOMMENDED DIAGNOSIS BY DEALER TO DETERMINE IF THERE IS AN ISSUE WITH THE TRANSMISSION. CONTACTED GMC TO SEE IF THEY WERE AWARE OF THE ISSUE AND THEY SAID THEY WERE NOT.

Engine
Filed Sep 30, 2019139,950 milesTN

I WAS DRIVING MY 2012 GMC TERRAIN AND AS SOON AS I SLOWED DOWN OR STOPPED MY CAR WOULD SHUT OFF AND I WOULD HAVE TO TRY TO RESTART IT. FORTUNATELY, I MADE IT HOME WITHOUT HAVING TO STOP. AS I WAS TURNING IN MY DRIVEWAY IT SHUT OFF AGAIN. ONSTAR SUGGESTS IT MAY BE A TIMING ISSUE. HELP! I TOOK IT TO THE DEALERSHIP TO GET A NEW BATTERY AND WHEN I GOT MY CAR BACK THE FUEL SENSOR WAS NOT WORKING. IT WAS WORKING BEFORE THEY GOT IT AND GMC COLLIERVILLE REFUSED TO FIX IT.I CAN'T AFFORD ALL THESE MAJOR REPAIRS AND WILL NOT BY ANOTHER IF GMC DOES NOT RESOLVE THE CONSUMER'S ISSUES.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 GMC Terrain → · Every Terrain year → · How the figures are calculated →