2011 GMC Terrain complaints

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SHUT DOWN AND THE REDUCED ENGINE POWER INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

"EXCESSIVE OIL CONSUMPTION" AFTER HAVING THE OIL CONSUMPTION TESTS PERFORMED ON MY TRUCK IT WAS DISCOVERED THAT MY VEHICLE NEEDED THE RINGS AND PISTONS REPLACED, THEREFORE, ON JANUARY 18TH, 2016 MY TRUCK WENT INTO ROGERS CHEVROLET (NOW KNOWN AS MICHAEL BATES) TO HAVE THIS DONE, UNDER THE SPECIAL WARRANTY KNOWN AS EXCESSIVE OIL CONSUMPTION. I RECEIVED MY TRUCK BACK ON JANUARY 25TH, 2016 AFTER BEING TOLD IT WAS FIXED. ONCE MY FREE OIL CHANGES WERE UP IN MARCH OF 2016, I EITHER TOOK MY TRUCK FOR OIL CHANGES OR MY UNCLE, GRANDFATHER OR MYSELF CONDUCTED THE OIL CHANGES (YOU WILL SEE THE RECEIPTS ON THIS). AFTER SOME TIME I STARTED TO USE OIL AGAIN, MORE THAN NORMAL. WHEN I INQUIRED WITH ROGERS CHEVROLET I WAS TOLD THAT MY TRUCK SHOULD BE FINE BECAUSE THEY ALREADY REPLACED THE PISTONS AND RINGS AND THAT MY ENGINE IS JUST GOING TO BURN OIL BECAUSE THE WAY GM BUILT THE MOTOR AND TO KEEP EXTRA OIL ON HAND. WELL ON 01/30/2019 I WAS ON THE HIGHWAY DOING AROUND 75MPH WHEN MY ENGINE FAILED. I ALMOST WAS IN AN ACCIDENT ON THE 3 LANE HIGHWAY! I WAS ADVISED TO HAVE IT TOWED TO A NEARBY DEALER IN WHICH I DID. I WAS INFORMED THAT THE PISTONS BLEW THROUGH THE BOTTOM OF THE MOTOR, AND THEN I WAS ADVISED TO PROVIDE RECEIPTS IN WHICH I DID, AND NOW I AM BEING TOLD THE SPECIAL WARRANTY IS EXPIRED IN WHICH IT IS NOT I AM ONLY AT 109,000 MILES AND IT WAS LAST SERVICED FOR THIS SPECIAL WARRANTY IN 2016, THEREFORE, IT SHOULD BE COVERED UNTIL THE 120,000 MILES LIKE INDICATED ON THE WARRANTY BULLETIN. TH

'EXCESSIVE OIL CONSUMPTION' GMC WILL NOT HONOR THEIR RECALL. I RECEIVED A LETTER IN AUGUST OF 2015 SAYING TO BRING MY VEHICLE IN IF MY CAR WAS EFFECTED AS LONG AS IT WAS IN THE 7 YEARS 6 MONTHS AND LESS THAN 120K MILES.IN AUGUST 2016 I STARTED TO SMELL OIL BURNING IN MY CAR AND BLACK OIL LEAKING OUT OF THE ENGINE. AFTER MY RESEARCH THIS WAS THE BEGINNING STAGES OF THIS RECALL. I CALLED, GMC JAMES RIVARD AND MENTIONED THIS RECALL ASKING THEM TO FIX IT. THERE WAS ONLY AT 98K MILES AND IT HAD BEEN LESS THAN 7 YEARS. THEY LATER SAID THEY HAD TO REPLACE A CAP THAT WORE OUT, BUT CHARGED ME 129. I REALIZED THEY HAD TOOK ADVANTAGE OF ME BY CHARGING ME SIMPLY FOR CLEANING UP THE OIL AND PUTTING MORE IN. NOTHING ON THE RECIEPT MENTIONS A REPLACEMENT CAP. THROUGH THE YEARS MY HUSBAND AND I STARTED TO NOTICED MORE ISSUES, STABILTRAK WARNINGS, LOW ACCELERATION, OIL CHANGES NOT LASTING MORE THEN 2.5 TO 3 MONTHS. WE CALLED IN AUGUST 2018 AND WAS TOLD I COULD BRING IT IN, BUT WOULD HAVE TO PAY THE 125 IF THEY DECIDED IT WAS NOT THE RECALL. THIS WAS THE ISSUE PREVIOUSLY! SINCE WE'VE PAID OFF THE CAR IN SEPTEMBER 2018, WE HAVE EXPERIENCED THE CAR STOPPING IN WHILE IN DRIVE WHEN PRESSING THE BREAK, 'LOW ENGINE POWER' WARNINGS, ALONG WITH THE STABILTRAK WARNINGS, AND FREQUENTLY WANTS TO STOP WHEN MAKING HARD LEFT OR RIGHT TURNS ON STREETS. WE TOOK TO A LOCAL MECHANIC LAST WEEK AND WAS INFORMED THE CARS OIL WAS COMPLETELY (GONE FOR THE 3RD TIME, THE OIL LIFE IN MY CAR WAS AT 27%). WITH SEVERAL OT

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT MENTIONED THAT THE CATALYTIC CONVERTERS WERE ERODED AND HAD TO BE REPLACED IN THIS VEHICLE AND ANOTHER TERRAIN VEHICLE SHE OWNED. THE MANUFACTURER ACKNOWLEDGED THE FAILURE, BUT WOULD NOT COVER THE REPAIR COSTS. HILEY BUICK GMC OF FORT WORTH (3535 W LOOP 820 S, FORT WORTH, TX 76116, (682) 503-2821) WAS CONTACTED AND ALSO WOULD NOT COVER THE REPAIR COSTS. THE MANUFACTURER ALSO STATED THAT THE CONTACT WOULD NOT BE REIMBURSED IF THE VEHICLE WERE REPAIRED BY A NON-GMC DEALER. THE REPAIRS WERE COMPLETED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 89,585.

ABS LIGHT IS ON EVEN AFTER FIXING THE SUPPOSED PROBLEM. SYSTEM STABILITRAK CONSTANTLY ON. EXCESSIVE USE OF OIL. 2 TO 3 QUARTZ EVERY 2 WEEKS. REDUCED ENGINE POWER COMES UP ON DASH AND NO MATTER HOW FAST I AM GOING (15 MPH OR 80 MPH ON A HIGHWAY) IT DOESNT MATTER MY CAR WILL SLOW DOWN OR JUST SHUT OFF. ALSO HAPPENS WHEN I HAVE TO HIT BRAKED HARD, SLOW DOWN OR ACCELERATE FROM A STOPPED POSITION. I AM ALSO USING A LOT OF GAS.

THE CAR WAS TAKEN INTO STEVEN LUST AUTOMOTIVE AND WE WERE TOLD THAT A TRANSFER SEAL NEEDED TO BE REPLACED AND THAT GMC WAS AWARE OF THE ISSUE BUT WOULD ONLY WARRANTY THE ISSUE IF THE CAR WAS PRODUCED IN A CERTAIN FACTORY. SAME YEAR SAME MODEL ALL HAVING SAME ISSUE BUT PRODUCED IN A DIFFERENT PLANT. NOW THE STABILILTRAC WARNING COMES ON AND FROM RESEARCH ON THE WEB THIS IS A COMMON ISSUE THAT THEY ARE AWARE OF ALSO BUT REFUSE TO FIX. THIS CAR ONLY HAS 66000 MILES ON IT. WE ALSO CONTACTED GMC AND THEY TOLD US THAT THEY ARE AWARE OF THE PROBLEM BUT WILL NOT WARRANTY IT UNLESS IS WAS PRODUCED AT A CERTAIN FACTORY. WHEN THE STABILITRAC WARNING WAS NOTED I WAS DRIVING DOWN THE HIGHWAY AND THE ENGINE JUST SHUT DOWN. I DO BELIEVE THIS ISSUE IS DUE TO THE EXCESSIVE OIL LEAK COMING FROM THE SEAL. THIS IS THE SECOND TIME THAT I HAVE PLACED THIS COMPLAINT. WHEN I CALLED TO CONFIRM THAT I PLACED THE COMPLAINT NO ONE COULD FIND IT.

REAR MAIN SEAL BLEW. I WAS TOLD THAT MY REAR MAIN SEAL HAD BLOWN B/C MOISTURE CAN GET IN AND FREEZE AND SINCE IT WAS SO COLD THE PRESSURE CAUSED THE SEAL TO BLOW. I STARTED THE CAR AHEAD OF TIME B/C IT WAS IN THE SINGLE DIGITS. WHEN I WENT OUTSIDE TO LEAVE I NOTICED SOME SMOKE COMING FROM THE ENGINE AREA. I IMMEDIATELY DROVE TO THE DEALERSHIP. AS I WAS DRIVING I NOTICED SOME HESITATION UPON ACCELERATION. THANKFULLY I DID NOT HAVE TO DRIVE THE HIGHWAY TO GET TO THE DEALERSHIP. AS SOON AS I GOT IT TO THE SERVICE DEPARTMENT THEY TOLD ME THAT THERE WAS OIL LEAKING UNDER MY CAR TO THE POINT THAT THEY HAD TO ADD 3.5 QUARTS OF OIL BEFORE THEY COULD MOVE IT TO A SERVICE BAY. AFTER A SHORT EXAMINATION OF THE CAR I WAS TOLD THAT THE REAR MAIN SEAL HAD BLOWN. I ALSO FOUND OUT THAT 10 OTHER CARS HAD THE SAME ISSUE AT THE SAME DEALERSHIP THAT SAME DAY AND 4 THE NEXT DAY. I CHECKED FOR RECALLS AND FOUND GM SERVICE BULLETIN 14882 BUT WAS TOLD THAT B/C MY CAR VIN NUMBER WAS NOT THE ON THEIR LIST AND WAS MANUFACTURED AT A DIFFERENT PLANT THAT MINE WOULD NOT FALL UNDER THE RECALL. IT SHOULD NOT MATTER WHERE THE CAR WAS MANUFACTURED IT IS OBVIOUSLY A DEFECTIVE PART OR DESIGN. IF IT A DEFECTIVE PART OR DESIGN IT SHOULD BE FIXED ON ALL CARS AND NOT JUST SOME AS I WAS INFORMED THE SAME PARTS WERE USED AT THE DIFFERENT PLANTS. I WAS FORTUNATE THAT THIS DID NOT CAUSE A MAJOR ACCIDENT WHEN THE CAR HESITATED TO ACCELERATE.

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURE AS LISTED IN THE MANUFACTURER SPECIAL COVERAGE ADJUSTMENT (PLUGGED PCV ORIFICE IN INTAKE MANIFOLD SB-10057977-8108, BULLETIN NO. 14882). BOB BROWN BUICK GMC (1405 SE ORALABOR RD, ANKENY, IA 50021, (515) 344-3574) DIAGNOSED THAT THE REAR MAIN SEAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED SINCE IT WAS EXCLUDED FROM THE MANUFACTURER SERVICE CAMPAIGN. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. *TT CONSUMER STATED DESIGN IS FLAWED AND NOT REPAIRED.*JB

VEHICLE NEEDS A TRANSFER CASE SEAL REPLACED . ALSO IT HAS A STABILITRAC WARNING WHICH SHUTS THE CAR DOWN CAUSED BY EXCESSIVE OIL USAGE. GMC HAS WARRANTY ON SOME OF THE MODELS DEPENDING ON WHICH PLANT MADE THEM. THE DEALERSHIP INFORMED ME OF THE TRANSFER CASE ISSUE DURING A ROUTINE OIL CHANGE. THE STABILITRAC ISSUE WAS ON THE HIGHWAY

CAR HAS BEEN A NIGHTMARE SINCE WE PURCHASED IT. CONSTANTLY BREAKING DOWN AND HAVING TO RESULT IN EXPENSIVE REPAIRS. 3 CATALYTIC CONVERTERS, ENGINE USED TO SHUT OFF DUE TO OVERHEATING. ENGINE REDUCE SIGN, STABILITRAK PROBLEMS. THIS HAS BEEN THE WORST CAR TO EVER BE CREATED IN THE HISTORY OF VEHICLES. I'D RATHER TAKE THE [XXX] BUS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

MY CAR WILL STOP WHILE IM DRIVING AND I DIDNT GET THE PROPER DIGNOSTICS OF WHY IT WAS DOING THAT, THEY JUST TOLD ME TO SWITCH MY GAS TO PREMIUM. & THEN MY CHECK ENGINE LIGHT CAME ON . BUT NOW MY ENGINE POWER IS IN REDUCED AND I DONT UNERDSTAND WHY EITHER. I HAVENT HAD THIS TRUCK FOR A YEAR AND ITS BEEN GIVING ME PROBLEMS SINCE I GOT IT.

THE AUTOMATIC LIFT GATE WILL OPEN, REACH THE TOP AND THEN AUTOMATICALLY GO DOWN. IT WILL GO HALF WAY , POP BACK OPEN TO THE TOP THEN FULLY SHUT. IT DOES NOT READ THAT SOMETHING IS STOPPING IT FROM CLOSING. THE ENCLAVE, TRAVERSE, ACADIA AND OUTLOOK ARE CURRENTLY UNDER RECALL WITH THE SAME ISSUE BUT NOT THE TERRAIN.

IT STARTED LAST MONTH WHEN I NOTICED ANYTHING MAJOR ISSUES IT WOULD HAPPEN WHILE I WAS DRIVING MY CAR WOULD BOG DOWN SO I WOULD HAVE TO PRESS THE GAS TO FLOOR TO GET IT MOVING, THEN IT DID IT AGAIN THIS PAST TUESDAY ON MY WAY TO WORK IT BOG DOWN ALMOST CAUSING AN ACCIDENT, I GOT TO WORK AND PARKED THE CAR THEN ON MY WAY HOME I STOPPED AT A STORE AND CHECKED MY OIL LEVEL AND THE DIP STICK WAS BONE DRY SO I PUT 2 QUARTS OF OIL IN TO GET ME HOME RAN FINE ALL THE WAY HOME UNTIL I PULLED IN TO DRIVE WAY AND MY CAR COMPLETELY SHUT OFF THE NEXT MORNING I NOTICED A GOT AMOUNT OF OIL UNDER MY CAR. THEN I CHECKED MY OIL AGAIN AND THE DIP STICK WAS BONE DRY AGAIN.

AIRBAG LIGHT CAME ON AT 125K MILES. KNOWN PROBLEM ON THIS YEAR/MAKE/MODEL IS AIRBAG SENSOR ON PASSENGER SIDE. 90K MILES TIMING CHAIN REPLACED. 154K MILES TIMING CHAIN BROKE 3 QRTS OF OIL NEEDED EVERY 2K MILES 154K MILES TRANSMISSION LEAKING FLUID 100K MILES CATALYTIC CONVERTER NEEDED REPLACED 125K MILES DOWNSTREAM AIR SENSOR NEEDED REPLACED 150K MILES UPSTREAM AIR SENSOR NEEDED REPLACED SOLENOIDS NEED REPLACED EVERY 50K MILES

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING 50 MPH, THE VEHICLE DECELERATED TO 20 MPH AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT PULLED OVER AND HAD TO RESTART THE VEHICLE SIX TIMES. THE VEHICLE WAS TAKEN TO VESTAL BUICK GMC (900 NC-66, KERNERSVILLE, NC 27284, (336) 996-5780) AND THE CAMSHAFT POSITION ACTUATOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 71,297.

WE PURCHASED A 2011 GMC TERRAIN MAY 29TH 2018 USED WITH 70000 MILES FROM THE HAZLETON NISSAN FROM THE HAZLETON AUTO MALL HERE IN PA. IT NOW HAS 78000. HAD TWO OIL CHANGES DONE ALREADY. THERE IS DEFINITELY A EXCESSIVE OIL CONSUMPTION PROBLEM WITH THIS VEHICLE AS I JUST GOT A OIL CHANGE HUT THE 50 PERCENT OIL LIFE AND HAVING ISSUES AGAIN. WE HAVE CONTACTED HAZLETON NISSAN FOUND OUT THEY WERE CLOSING AFTER SIGNING A " SET FOR LIFE" CONTRACT WHICH HAD A POWERTRAIN WARRANTY. NOW I CANNOT USE MY WARRANTY.ANYWAY I WAS DRIVING HOME TONIGHT FROM WORK ON INTERSTATE 81 WHEN THE CAR WITHOUT WARNING JUST CUT OFF AND LOST ALL POWER. HE GOT IT TO THE SIDE OF THE HIGHWAY AND HAD TO PUT IT IN NEUTRAL AND RESTART IT. AFTER IT STARTED HE BROUGHT IT TO A GAS STATION WHERE IT HAD STALLED AGAIN. GOT IT ALMOST HOME AND STALLED AGAIN. GOD FORBID MY CHILDREN WERE IN THIS CAR WHEN THIS CAR DECIDED TO CUT OFF AND HE HAD NO BRAKES NO STEERING NOTHING. NISSAN IN HAZLETON WAS AWARE OF THIS AND I CAN'T EVEN USE MY WARRANTY THAT THEY SIGNED AND I SIGNED. I WAS PROMISED SOMETHING THAT I CANNOT USE. GMC HAD A CALL FROM US AROUND 73000 MILES AND I TOLD THEM IT WAS CLICKING AND STALLING. THEY WOULDN'T TOUCH IT BC NISSAN IS THE ONE WHO SOLD IT TO ME AND THE CONTRACT WAS WITH THEM, BUT THEY ARE NO LONGER OPEN SO WHAT DO I DO NOW? I CANNOT AFFORD A HUGE FIX HENCE WHY I GOT THIS CAR BC THE WARRANTY AND I WOULDN'T HAVE TO PAY FOR ANYTHING IF IT FELL UNDER THE POWERTRAIN WHICH IT IS. IF I NEEDED A NEW MOTOR I WOULD G

EXCESSIVE OIL CONSUMPTION. I PURCHASED A 2011 TERRAIN NOT KNOWING THERE WAS AN ISSUE WITH THE EXCESSIVE OIL CONSUMPTION. THERE IS NO WARNING LIGHT JUST STARTED TAPPING IN THE ENGINE. NOTICED A KNOCKING/RATTLING IN ENGINE WHILE ACCELERATING AT SLOW SPEEDS, ON BOARD COMPUTER STATED REMAINING OIL LIVE WAS OVER 51%, HOWEVER NO OIL REGISTERED ON DIPSTICK. ADD OIL AND NOISE STOPPED. I ONLY DISCOVERED BECAUSE I STARTED TO HEAR A STRANGER NOISE WHEN I WAS STOPPED WITH THE CAR RUNNING.

2011 GMC TERRIAN, CURRENT MILEAGE 60,179 PURCHASED USED FROM NORTHWEST MOTORSPORTS VALLEY AVE. PUYALLUP, CAR STARTED PINKING AND I SPOKE TO THE SALESMAN CAR WAS PURCHASED FROM. I WAS TOLD TO TAKE VEHICLE TO GMC HARNISH RIVER ROAD.I WAS TOLD BY GMC HARNISH THERE WAS AN OIL CONSUMPTION RECALL WITH MY VEHICLE AND MY VEHICLE WAS PLACED ON A OIL CONSUMPTION WORKSHEET. ONCE DOCUMENTED PISTON AND RINGS WOULD BE REPLACED FREE OF CHARGE. VEHICLE WAS BROUGHT IN TO MONITOR THE OIL CONSUMPTION WHICH IT DID USE OIL AND OIL HAD TO BE ADDED. AT THE END OF THE OIL WORK SHEET I BROUGHT MY CAR IN FOR REPAIR UNDER GMC HARNISH REQUEST. GMC HARNISH THEN REFUSED TO HONOR PISTON AND RING REPAIR. NORTHWEST MOTORSPORTS WILL NOT PAY TO HAVE MECHANICAL PROBLEM REPAIRED.

MY 2011 GMC TERRAIN HIT A VEHICLE IN FRONT, CAUSING MAJOR DAMAGE (THE VEHICLE IS TOTALED OUT) AND NO AIR BAGS DEPLOYED. MY VEHICLE WAS TRAVELING AT APPROXIMATELY 55 MPH NORTHBOUND IN THE #3 LANE OF THE 41 FREEWAY, SOUTH OF THE SHAW EXIT. IMPACT WAS ESTIMATED TO BE BETWEEN 20 TO 30 MPH. THE DRIVER, MY 18 YEAR GRAND-DAUGHTER HIT HER HEAD ON THE STEERING WHEEL AND HER LEFT WRIST WAS INJURED HOLDING ON TO THE STEERING WHEEL. THE 18 YEAR OLD FEMALE RIGHT FRONT SEAT PASSENGER SUFFERED AN ANKLE INJURY. WHY DID THE AIR BAGS FAIL TO DEPLOY, WITH A STRAIGHT ON FRONT END COLLISION WITH THE VEHICLE IN FRONT?! UNACCEPTABLE!!!

I HAVE A 2011 GMC TERRAIN THAT HAS AROUND 73,000 MILES ON IT, AND THE TIMING JUMPED, CAUSING THE CAR TO DIE IN THE MIDDLE OF THE ROAD, AND WOULD NOT RESTART AT ALL. WHEN I CALLED GMC CUSTOMER CARE, THEY WERE SLIGHTLY HELPFUL, UNTIL THEY FOUND I PURCHASED THE CAR USED.. I BELIEVE AT THE LOW MILEAGE OF MY VEHICLE, THAT IT SHOULD NOT HAVE JUMPED TIME. I AM REALLY UPSET THAT GMC BASICALLY TOLD ME "TOO BAD" WHEN THEY FOUND OUT I PURCHASED USED.

I PURCHASED A 2011 TERRAIN NOT KNOWING THERE WAS AN ISSUE WITH THE EXCESSIVE OIL CONSUMPTION. I HAVE CALLED GMC FOR A FIX AND HAVE BEEN TOLD THAT NHSA IS THE ONE WHO DECIDES WHAT VIN # GET A LETTER TO GET THE MOTOR FIXED. I DISAGREE WITH THIS SINCE FIR THE OTHER VIN# ARE HAVING THE SAME ISSUE WHY WOULD YOU NOT INCLUDE ALL MODELS EXPERIENCING THIS ISSUE? MY QUESTION IS HOW CAN I GET THIS RESOLVED TO GET GMC TO SEND ME THE LETTER THAT OTHERS HAVE RECEIVED REGARDING THIS ISSUE?

MY TERRAIN HAS 104,000 MILES I WAS DRIVING IT WHEN THE TIMING BELT BROKE AND DESTROYED THE ENGINE. THE MECHANIC SAYS IT WAS DUE TO LACK OF OIL CHANGES BUT THAT IS A LIE BECAUSE I WENT TO THE DEALERSHIP EVERY TIME AND I HAD ON STAR ACTIVE SO THE COULD REMIND ME TOO I BROUGHT IT TO BARKER GMC IN YOU MA LA THEY HAVE A RECORD OF MY SERVICE.I WAS DRIVING MY CAR ON THE HIGHWAY WHEN IT STARTED SHAKING AND IT JUST QUIT WORKING WENT COMPLETELY OUT I HAD TO HAVE IT TOW AWAY.I EVEN CALLED GM MOTOR WITH NO RESULTS NOW IT WIL COST OVER 7000.00 FOR A NEW MOTOR I JUST FINISHED PAYING FOR MY CAR I CAN'T AFFORD THIS PLEASE. HELP

DRIVING HOME FROM WORK AND MAKING A RIGHT HAND TURN THE CAR STARTED MAKING A HORRIBLE GRINDING NOISE. I THOUGHT MY WHEEL WAS COMING DETACHED FROM THE CAR. HAD THE CAR TOWED AND HAVE BEEN TOLD THAT MY FRONT DIFFERENTIAL "EXPLODED". NOT A HAPPY CAMPER, BOUGHT 2ND HAND, HAS 77,000 MILES NOW COSTING ME 2500.00 TO 5000.00 TO REPAIR. SAD THING IS, IS WE NEVER USE THE 4 WHEEL DRIVE.

TAKATA RECALL : SUCKING UP OIL, RATTLING SOUND, CAR JERKING FORWARD- DIAGNOSIS FROM GMC DEALERSHIP- REPLACE PISTONS, TIMING RINGS, AND ACTUATORS, VEHICLE HAD 1 QUART OF OIL AND VEHICLE HAD REGULAR OIL CHECKS AND WAS IN SHOP LESS THAN A YEAR PRIOR. THIS WAS A KNOWN RECALL BY THE DEALERSHIP. 59K MILEAGE ON VEHICLE . WE HAVE LETTER AND ALL DOCUMENTS

FUEL PUMP FAILURE ALLOWING GASOLINE INTO CRANKCASE IN LARGE VOLUMES. ROUGH IDLE, CONSTANT STALLING, MISFIRING, FUEL SMELL RECIRCULATING INTO CABIN. EXACT ISSUE ADDRESSED BY GM RECALL FOR MY EXACT TERRAIN AND EQUIVALENT CHEVY EQUINOX WITH 2.4 ECOTEC. WAS TOLD MINE WAS NOT COVERED AS IT WASN'T IN CORRECT VIN RANGE THOUGH SAME MAKE, MODEL, YEAR, MOTOR, HIGHLY DANGEROUS COMBUSTIBLE ISSUE MATCHED. DEALER CHARGED ME $700+ FOR REPLACEMENT/REPAIR OF FUEL PUMP, BOTH O2 SENSORS, FUEL LINE, OIL CHANGE TO RID GAS DILUTED OIL. 2 DAYS, 50 MILES LATER, O2 CODE ENGINE LIGHT COMES ON, ERRATIC IDLING BEGINS, POWER LOSS THEN STALLS. REMOVED OIL CAP TO SMELL AND FIND GASOLINE MIXED BACK INTO OIL. BETWEEN 1/8 - 1/4 QUART GASOLINE IN THE CRANKCASE AFTER 50 MILES OF DRIVING! THIS AFTER "REPAIR" AT "CERTIFIED" CHEVY DEALERSHIP; A DANGEROUS MANUFACTURING FLAW GM ACKNOWLEDGED WAS A PROBLEM BUT I WAS TOLD, " NOT ON YOURS THOUGH, WRONG VIN". THANK YOU FOR PLACING MY LOVED ONES IN DANGER GM, REFUSING TO FIX YOUR OWN RECALL, CHARGING ME OVER$700 TO WORSEN THE ISSUE AND PLACE MY FAMILY IN GREATER DANGER.

GOT INTO CAR ONE DAY AND THE DRIVERS SIDE SEAT HAD DROPPED TO IT'S LOWEST POSITION. SAW THAT A BOLT THAT AIDS THE SEAT RISER MECHANISM HAD FALLEN OUT. VERY DANGEROUS IF HAPPENED WHILE DRIVING. I WAS ABLE TO MANUALLY SCREW IT BACK IN.

IGNITION COMPLETELY TURNED OFF, I PUSH BUTTON TO TURN ON RADIO AND I HEAR SEVERAL TAP, TAP, TAP, TAP BEHIND MID-DASH RADIO-CD, A.C, HEAT CONTROL UNIT. I'M SURE THE TAP, TAP, TAP, TAP NOISE IS DOOR TO AIR RECIRCULATION/NO RECIRCULATION DOOR THAT SOMEHOW ACTIVATES UNIT ACTUATOR JUST BY TURNING ON RADIO! UNBELIEVABLE! ALSO, WHEN I NEED TO DEFROST WINDSHIELD I TURN TEMP KNOB TO COLD AND THE TAP, TAP, TAP, TAP NOISE HAPPENS! I DO NOT TURN ON A/C COMPRESSOR. AGAIN, UNBELIEVABLE!! THIS IS A DESIGN DEFECT FOR SURE. I'M SURE THAT TO DIAGNOSE AND REPAIR THE STEERING WHEEL, DASH MUST BE REMOVED SO TECH,. CAN GAT TO MIS-DESIGNED PARTS. NO CUSTOMER SHOULD HAVE TO PAY FOR THIS KIND OF DESIGN DEFECT. I WANT GMC TO OAY TO SOLVE THEIR DESIGN DEFECT!!! THIS DEFECT HAPPENS EVERY TIME I TURN ON RADIO OF DO A COLD DEFROST. PROBLEM HAPPENS AT ANY SPEED OR WHEN NO KEY IN IGNITION.

DURING A DRIVING RAIN, GOING 65 MPH ON THE HIGHWAY, WHEN I PUT MY WIPERS ON HIGH, THEY STOPPED WORKING ALTOGETHER. I HAD BEEN IN THE PASSING LANE, HAD TO AVOID CRASHING, AND GET OVER 2 LANES AND GET MYSELF TO THE NEAREST EXIT. A WHITE KNUCKLE EXPERIENCE, TO SAY THE LEAST. WE HAD TO REPLACE THE ENTIRE WIPER MOTOR AT OUR EXPENSE AND INCONVENIENCE.

THE GMC JERKS FORWARD AND IT ALMOST HIT PERSON IN FRONT. THEN WHEN IT SHIFT FROM 2ND TO 1ST IT JERKS DOWN INTO A STALL. SOMEONE COULD REAR END ME. BECAUSE OF THE SUDDENNESS OF THE STOP.

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 50 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED OPERATING WITHOUT WARNING. THE CONTACT EXITED THE FREEWAY, PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, AND WAITED FOR THE RAIN TO STOP. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 117,100.

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 55 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED FUNCTIONING. THE CONTACT STATED THAT THERE WAS ZERO VISIBILITY TO VIEW THE ROAD. THE VEHICLE WAS TAKEN TO SUN BUICK PONTIAC GMC (4230 BIRNEY AVE, MOOSIC, PA 18507, (570) 456-6828) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FOR THE WIPERS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 108,975.

I WAS ON MY WAY HOME ON THE INTERSTATE DRIVING 55 IN THE POURING RAIN WHEN MY WINDSHIELD WIPERS STOPPED WORKING!! MY BOYFRIEND GOT MY VEHICLE HOME AND DETERMINED WHAT THE PROBLEM IS. EASY FIX. BUT THAT IS NOT THE POINT! I WAS PUT IN AN EXTREMELY HAZARDOUS SITUATION. FROM THE RESEARCH I HAVE DONE THIS HAPPENS ALL THE TIME! I CALLED GM AND THEY SAID "WELL AT LEAST NO ONE WAS INJURED" WHICH, YES I AM THANKFUL NO ONE WAS INJURED.. HOWEVER, THIS IS AN ONGOING ISSUE THAT THEY CARE NOTHING ABOUT! IT NEEDS TO BE HANDLED...

VEHICLE WAS FINANCIAL 18 MONTHS AGO, ON THURSDAY, JULY 26 APPROXIMATELY 11P.M. I HEARD RACING OF THE MOTOR AND WHEN I APPROACHED THE TRAFFIC LIGHT AT A MAIN HIGHWAY, THE CAR STOPPED MOVING JUST RACING OF THE MOTOR WHEN PRESSING THE GAS PETAL IN GEAR THEN L MOVED THE GEAR IN REAR WITH NO MOVEMENT THEN MOVED THE GEAR BACK TO DRIVE WITH NO MOVEMENT. THE CAR DIAGNOSIS CODES ARE PO700 AND PO796 I AM VERY DISAPPOINTED AFTER ONLY HAVING THE TERRAIN 1.5 YEARS WITH AN ONGOING PAYMENT. THIS WAS MY DREAM CAR.

AS I WAS DRIVING HOME FROM WORK THIS EVENING ON A HIGHWAY AT APPROXIMATELY 6:15PM IT STARTED TO POUR DOWN RAIN. DUE TO THE RAIN I WAS GOING ABOUT 45 MPH. I TURNED MY WIPERS ON THE HIGHEST SPEED POSSIBLE. AFTER ABOUT 5 MINUTES THEY INSTANTLY STOPPED WORKING AND WERE STUCK IN THE VERTICAL POSITION. THE WIPERS WOULD NOT MOVE IN MY ATTEMPTS TO CUT THEM ON AND OFF AGAIN. IT WAS TRULY TERRIFYING. BETWEEN THE RAIN, THUNDER, LIGHTNING AND NOT BEING ABLE TO SEE I WAS REALLY IN A DANGEROUS SITUATION. I WAS ABLE TO PULL OFF THE ROAD WITHOUT INJURING MYSELF OR SOMEONE ELSE FORTUNATELY. I HAD TO SIT THERE AND WAIT FOR IT TO STOP RAINING BEFORE I COULD GO HOME. AFTER DOING SOME RESEARCH ONLINE IT APPEARS THAT THIS IS A PROBLEM THAT YOU ARE AWARE OF. THIS IS A SERIOUS PROBLEM THAT GMC, IN MY OPINION, IS RESPONSIBLE FOR. I'M SHOCKED THAT WHEN I SEARCHED ONLINE REGARDING THIS ISSUE THAT I SAW NUMEROUS COMPLAINTS. I CAN NOT STRESS ENOUGH HOW DANGEROUS THIS ISSUE IS. I TRULY FEEL THAT ALL TERRAIN OWNERS NEED TO BE MADE AWARE OF THIS. I ALSO FEEL THAT THIS IS SERIOUS ENOUGH THAT YOUR DEPARTMENT NEEDS TO CONDUCT A THOROUGH INVESTIGATION AND THERE NEEDS TO BE A RECALL INITIATED SINCE THERE IS APPARENTLY A RECALL ON THESE SAME VEHICLES IN CANADA. THANK YOU IN ADVANCE FOR YOUR TIME REGARDING THIS DANGEROUS ISSUE.

AIG BAG WARNING INDICATOR LIGHT COMES ON DURING HUMID CONDITIONS.

WHILE DRIVING IN THE POURING RAIN ON A BUSY NEW YORK HIGHWAY BOTH WINDSHIELD WIPERS STOPPED WORKING. THEY WERE STOPPED IN THE MIDDLE OF THE WINDSHIELD. NOTHING WOULD MAKE THEM MOVE. I HAD TO QUICKLY PULL OVER AND HAVE THE CAR TOWED. IT WAS UNSAFE TO CONTINUE DRIVING IN THE RAIN WHEN IT WAS IMPOSSIBLE TO SEE. WHEN I TOOK IT TO THE MECHANIC HE SAID THE BALL JOINTS IN THE WINDSHIELD WIPER MODULE CORRODED RESULTING IN BOTH OF THE WINDSHIELD WIPERS BECOMING INOPERATIVE. THIS ISSUE WAS RECALLED WITH THE 2013 MODEL RECALL NUMBER 16V582000 RECALL DATE 08/04/2016 COMPONENT VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR. GM'S NUMBER FOR THIS RECALL IS 25302 BUT HAS NOT BEEN RECALLED AS OF YET IN THE 2011 MODEL AND IT SHOULD BE!

WHILE DRIVING DOWN A BUSY TWO LANE ROAD I PULLED OUT INTO AN INTERSECTION IN AN ATTEMPT TO MAKE A LEFT HAND TURN WHEN THE CAR STALLED IN THE MIDDLE OF TRAFFIC. I TURNED THE CAR OFF AND TURNED IT BACK ON AGAIN AND IT WORKED. HOWEVER, LATER THAT DAY IT STALLED AGAIN WHILE IT WAS SITTING AT AN INTERSECTION. I BROUGHT IT TO THE DEALERSHIP FOR REPAIR AND THEY SAID IT WAS NOT COVERED UNDER WARRANTY EVEN THOUGH I STILL HAD ONE. THEY SAID THERE WAS A FUEL LEAK AT THE FUEL COMPOSITION SENSOR. THEY REPLACED THE SENSOR. GM EXTENDED SPECIAL COVERAGE # 17097 IN MAY 1, 2017 FOR 2011-2013 CHEVY EQUINOX AND GMC TERRAINS THAT ARE EQUIPPED WITH FLEX FUEL DUE TO A FUEL LEAK AT THE FUEL COMPOSITION SENSOR BUT THEY DID NOT INCLUDE MY 2011 MODEL TERRAIN THAT IS NOT EQUIPPED WITH FLEX FUEL BUT IT SHOULD HAVE BEEN. THIS ISSUE WAS OUT OF MY CONTROL AS IT WAS A MANUFACTURING DEFECT IN THE FACT THAT THEY PLACED THE COMPOSITION SENSOR BELOW THE FRAME EXPOSING IT TO DAMAGE FROM ROAD DEBRIS.

THE WINDSHIELD WIPERS QUIT WHILE EXITING AN INTERSTATE HIGHWAY RAMP (I-94) IN PORT HURON, MI. WE WERE IN THE MIDDLE OF A TORRENTIAL RAIN STORM WITH VERY LOW VISIBILITY AND THE LOSS OF WIPERS CREATED A SERIOUS SAFETY HAZARD. UPON INSPECTION, IT WAS DETERMINED THAT THE WIPER LINKAGE HAD DISENGAGED AND FALLEN OFF. THE WIPER LINKAGE/TRANSMISSION REQUIRED FOR REPAIR IS ACDELCO PART# DEL 84241847. WE PURCHASED IT AT A COST OF $66.69 AND IT WAS INSTALLED BY A FAMILY MEMBER.

ABS GOES OUT WHILE DRIVING...BRAKES SHUTTER. SPEED SENSOR PROBLEM

STALLS WHEN SLOWING DOWN OR LETTING OFF ACCELERATION... LOSES ALL POWER STEERING, ABS BRAKING. DIFFICULT AND DANGEROUS AS IT HAPPENS AT ANY SPEED. HIGHWAY, CITY STREET, TURNING, ETC.

TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THERE WAS INTERNAL OIL CONSUMPTION FAILURE CONCERNING THE ENGINE, WHICH AFFECTED OTHER COMPONENTS IN THE VEHICLE. THE INDEPENDENT FACILITY WHO SOLD THE VEHICLE TO THE CONTACT WAS TO HAVE THEIR MECHANIC PROVIDE AN OIL CONSUMPTION TEST; HOWEVER, THEY INDICATED THAT THE MANUFACTURER HAD A SPECIAL COVERAGE CAMPAIGN TO PROVIDE A REMEDY. THE DEALER (MANDAL BUICK GMC IN D'LBERVILLE, MS 39540, (228) 392-1515) WAS CONTACTED AND INDICATED THAT THE VEHICLE WAS OUT OF WARRANTY BY TWO MONTHS. THE DEALER WAS TO PROVIDE AN OIL CONSUMPTION TEST AS WELL; HOWEVER, THE CONTACT HAD NOT APPROVED THE DEALER TO PROVIDE THE TESTING DUE TO THE VEHICLE BEING EXCLUDED FROM A WARRANTY CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT PROVIDED NO SPECIFIC TESTING RECOMMENDATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

AFTER A 2 HOUR HIGHWAY DRIVE I NOTICED THE VEHICLE BEGAN RUNNING LOUD, A RATTLING NOISE COMING FROM THE ENGINE AS I WAS GETTING OFF THE HIGHWAY. AFTER PARKING AND SHUTTING THE VEHICLE DOWN AND LETTING IT REST, I WENT TO RESTART IT. AGAIN IT WAS STILL LOUD BUT QUICKLY SHUT ITSELF OFF AND WOULD NOT START BACK UP. UPON INSPECTION, THE TIMING CHAIN WENT OUT CAUSING, TO QUOTE THE SERVICE MANAGER, "CATASTROPHIC ENGINE DAMAGE" THAT WAS WELL BEYOND ABLE TO BE REPAIRED.

I PURCHASED MY CAR USED IN SEPTEMBER TWO WEEKS LATER I STARTED EXPERIENCING STALLING AND ERRATIC JERKING WHILE DRIVING. I TOOK THE CAR TO THE DEALER WHERE I PURCHASED THE CAR (WHILE IT WAS UNDER WARRANTY) AND WAS TOLD NOT TO WORRY IT'S JUST THE O2 SENSORS. THE CAR WAS LOOSING OIL LIKE CRAZY. DECEMBER THE CAR BECAME WORSE AND STALLED AND WOULD NOT START. THE DEALERSHIP INFORMED ME I NEED A NEW ENGINE, I AM NO LONGER COVERED UNDER WARRANTY AND STILL PAYING FOR THIS CAR. NO ONE WILL HELP ME SO NOW I'M STUCK WITH A PAYMENT AND AN INOPERABLE CAR.. OH DID I MENTION I GOT A CAR FAX ONCE THE CAR BROKE DOWN TO SEE THE VEHICLE HISTORY THE TITLE IS BRANDED MANUFACTOR BUY BACK/LEMON.. I HAVE SEEN ON SEVERAL FORUMS AND GOOGLE THAT MANY PEOPLE HAVE COMPLAINED AND GM WILL NOT DO A RECALL THIS ISSUE IS TOTALLY UNSAFE AND CAN CAUSE SERIOUS INJURY.

WHILE DRIVE DOWN THE INTERSTATE MY CAR SAID SERVICE STABILITY TRACK THEN SAID ENGINE POWER REDUCED, SPEED DROPPED DRAMATICALLY THEN SHUT OFF COMPLETELY. ENGINE WOULD NOT TURN BACK OVER. HAD IT TOWED TO THE SHOP ONLY TO FIND OUT THE ENGINE LOCKED UP DUE TO NO OIL. DEALER SAID IT WAS DUE TO A VERY COMMON PROBLEM WITH GM WITH EXCESSIVE OIL CONSUMPTION! I HAD MY OIL CHANGED AND A FULL TUNE UP 2 WEEKS AGO! CALLED TO CHECK RECALLS ONLY TO FIND OUT THAT IN FACT THERE WAS AN RECALL FOR EXCESSIVE OIL CONSUMPTION BUT MY VIN WASN'T INVOLVED. DEALER SAYS IN FACT IT SHOULD BE! THIS COULD HAVE CAUSED A ACCIDENT AND CAUSED MY CHILDREN AND I TO BE SERIOUSLY INJURED!

VEHICLE CONSUMES 2 QUARTS OF ALL EVERY 1500 MILES ONLY HAD THE TRUCK FORA YEAR AND A HALF. ALSO IT HAS THIS TERRIBLE RATTLING NOISE.

GAS STATION PUMP WILL NOT STAY ON WHEN REFUELING

CATALYTIC CONVERTER RECALL. I HAVE HAD AN ISSUE MY 2011 GMC TERRAIN FOR ABOUT A 7 MONTHS NOW. BACK IN NOVEMBER OF 2017, SO I HAVE HAD A PROBLEM WITH MY CAR FOR ABOUT A MONTH AND A HALF AT THAT TIME, I TOOK MY TERRAIN IN FOR A REGULARLY SECHEDUALED OIL CHANGE. WHILE GETTING MY OIL CHANGED I ASKED IF THEY COULD LOOK AT MY CAR TO SEE WHAT THE PROBLEM WAS. THEY SAID I HAD A LEAK IN MY EXHAUST AND THAT MY CATALYTIC CONVERTER WAS BROKEN. I WAS LOOKING UP PRICES TO GET THE CATALYTIC CONVERTER CHANGED AND SAW THERE WAS A RECALL FOR IT AND CALLED MY LOCAL CHEVY DEALERSHIP TO FIND OUT MORE. I AM NOW AT 123000 MILES, SO THE DEALERSHIP TOLD ME THAT I WAS OVER THE ALLOWED MILES OF 120,000. I SWITCHED P.O. BOXES AND NEVER RECEIVED A LETTER LETTING ME KNOW ABOUT THE RECALL. I DO HAVE THE PAPER SAYING THAT THE CATALYTIC CONVERTER IS BROKEN AND AT THE TIME I HAD 119,856 MILES WHICH IS JUST UNDER THE 120,000 MILE MARK, AND THAT WAS AFTER ABOUT A MONTH AND A HALF OF ISSUE WITH MY TERRAIN. I WANTED TO KNOW IF YOU WOULD HONOR THE RECALL SINCE I HAVE THE DOCUMENT STATING I WASN'T AT 120,000 MILES AND THAT THE CATALYTIC CONVERTER WAS BROKEN, THE DOCUMENT IS INCLUDED IN THE PICTURE BELOW.

VEHICLE CAUGHT ON FIRE AFTER PULLING OFF THE HIGHWAY ONTO A BUSY CITY ROAD. THE CAUSE WAS OIL SPILLING ONTO THE HOT EXHAUST AFTER CATASTROPHIC ENGINE FAILURE WHEN THE PISTON RODS WENT THROUGH THE SIDE OF THE BLOCK. A BYSTANDER HAD A FIRE EXTINGUISHER AND WAS ABLE TO PUT THE FIRE OUT IN THE ENGINE BAY, AFTER I WAS ABLE TO SAFELY GET OUT OF THE VEHICLE. THE VEHICLE WAS A TOTAL LOSS ACCORDING TO OUR INSURANCE COMPANY, BUT WE HAVE A CLAIM ON OUR RECORD WITH INSURANCE GOING UP SINCE GM WOULD NOT COVER THE CLAIM BECAUSE THE MILEAGE WAS OVER 100,000 MILES EVEN THOUGH THIS OIL CONSUMPTION ISSUE WAS PRESENT WELL BEFORE 100,000 MILES. SOMETIME PRIOR TO THIS THE DEALER PERFORMED A PISTON REBUILD FOR EXCESSIVE OIL CONSUMPTION. AFTER THE REPAIR THE VEHICLE MADE A KNOCKING NOISE ON START UP. THE DEALER PASSED THIS OFF AND WE WERE TOLD NOT TO WORRY ABOUT IT. WE PRESSED THE ISSUE A COUPLE OF TIMES AND THE ANSWER WAS THE SAME, DON'T WORRY ABOUT IT, IT WILL GO AWAY. THIS IS JUST UNACCEPTABLE AND DANGEROUS TO THE OWNERS OF THIS ENGINE.

EXHAUST FUMES ARE ENTERING THE VEHICLE THROUGH THE AIR VENTS, GETS WORSE WHEN IDLING. SEATBELT DOES NOT BUCKLE.

I BOUGHT A USED 2011 GMC TERRAIN WITH A CLEAN CARFAX AND 35000 MILES ON IT. I HAVE HAD NOTHING BUT PROBLEMS. THE CAR BURN AT LEAST A QUART OF OIL EVERY 2 WEEKS. THE CONSTANTLY JUST CUTS OFF WHEN DRIVING. GMC NEEDS TO DO SOMETIME ABOUT THIS BEFORE PEOLPE ARE KILLED.