I PURCHASED THE VEHICLE IT RAN GREAT. WITHIN A COUPLE OF WEEKS, IT STARTED STALLING WHEN I GO TO TAKE OFF IN THE MIDDLE OF INTERSECTIONS OR PULLING OUT ONTO A ROAD. IT WILL RUN FINE I STOP IT IDLES OK AND WHEN I TOUCH THE GAS PEDAL IT WILL START OUT INTO THE ROAD AND THEN JUST DIE. IT GOES THOUGH OIL LIKE MAD. *TR
2011 GMC Terrain complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
WAS EXITING OFF A HIGHWAY RAMP WHEN MY CAR WOULDN'T GET ANY POWER TO GO. COME TO FIND OUT THE TCM WENT OUT IN THE TRANSMISSION
MY TERRAIN HAS USED SO MUCH OIL SINCE IT WAS PURCHASED AND WE KEEP THE OIL CHANGED EVERY TIME IT'S NEEDED NOW THE TIMING CHAIN IS MESSING UP AND IS GOING TO BE EXPENSIVE TO FIX I HAVE READ ONLINE WHERE THE 2011S HAVE THE SAME ISSUE, THE REPAIRS ARE TOO EXPENSIVE MY FIANC GOT LAID OFF DUE TO COVID-19 I'M THE ONLY ONE WORKING I NEED HELP AND DON'T KNOW WHERE TO TURN TO, THE TRUCK STOPED GOING IN THE MIDDLE OF ME TURNING INTO A GAS STATION I WAS ALMOST REAR ENDED.
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT AT START UP AND WHILE DRIVING THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT DAMAGE OIL RINGS CAUSED SEVERE OIL CONSUMPTION WHICH IN TURN DESTROYED THE ENGINE AND CATALYTIC CONVERTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT TOOK THE VEHICLE TO HENDRICK SOUTHPOINT AUTO MALL LOCATED AT (127 KENTINGTON DR, DURHAM, NC 27713) WHERE THE VEHICLE WAS DIAGNOSED WITH FRACTURED WIRES UNDERNEATH THE DRIVER SEAT. THE VEHICLE WAS REPAIRED OUT OF POCKET HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
WHEN REFUELING VEHICLE AT A GAS STATION, AT A FULL STOP, WITH THE ENGINE TURNED OFF, THE GASOLINE PUMP WILL NOT STAY ON WHILE INSERTED INTO THE FUEL TANK OF MY 2011 GMC TERRAIN, NO MATTER WHICH FUEL VENDOR I BUY A FILL UP FROM. I HAVE HAD THIS CAR FOR SEVERAL YEARS, AND IT HAS NEVER WORKED PROPERLY. I DECIDED TO REACH OUT TO SEE IF THIS IS A NORMAL ISSUE FOR THIS VEHICLE. IF IT IS NOT, THEN COULD THIS BE A RECALL EVENT? THANKS FOR YOUR HELPFULNESS.
WHEN INSERTING THE GASOLINE PUMP'S NOZZLE TO REFUEL THE VEHICLE, THE NOZZLE DOES NOT LOCK INTO PLACE DURING THE PUMPING OF GASOLINE. VEHICLE OWNER HAS TO MANUALLY HOLD THE FUEL DISPENSER'S HANDLE TO REFUEL THEIR VEHICLE DURING THE ENTIRE 16 GALLON OPERATION. THERE APPEARS TO BE A PART MISSING THAT WOULD CONTROL THE SAFE AUTOMATIC REFUELING OF THIS VEHICLE, BUT THAT PART IS NOT ON MY VEHICLE.
TRANSMISSION WILL NOT ENGAGE IN ANY GEAR, HAS GONE COMPLETELY NONFUNCTIONAL. I HAVE RESEARCHED THE PROBLEM AND NOTICE THAT EVERY COMPLAINT IS THE SAME REGRADING THE TRANSMISSION. SAME MILEAGE AS OTHERS AND THIS PROBLEM OCCURS, THERE NEEDS TO BE A RECALL ON THIS MATTER.
TRANSMISSION NOT FUNCTIONAL, WILL NOT ENGAGE INTO ANY GEAR,AND WENT OUT WHILE DRIVING. I'VE SEEN MULTIPLE COMPLAINTS ONLINE WITH SANE PROBLEM. RECALL NEEDS TO BE DONE.
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING AT 35 MPH, THE VEHICLE STALLED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC, WHO INFORMED THAT CONTACT THAT THE BALANCE CHAIN NEEDED TO BE REPLACED. THE CONTACT CALLED LOCAL DEALER WOODY BUICK GMC LOCATED AT 1585 W OGDEN AVE, NAPERVILLE, IL 60540, (888) 461-9066, AND INFORMED THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 90,000.
EXCESSIVE OIL CONSUMPTION PISTON RING WEAR
TL* THE CONTACT OWNS 2011 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE THERE WAS A KNOCKING AND CLICKING SOUND COMING FROM THE ENGINE. THE CONTACT COASTED INTO A PARKING LOT AND ADDED TWO QUARTS OF OIL. FIFTEEN TO TWENTY MINUTES LATER, THE FAILURE RECURRED WITH THE NOISE LOUDER. THE CONTACT STATED THAT THE VEHICLE STARTED TO SHAKE, LOST MOTIVE POWER AND STALLED. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND RESTARTED. ADDITIONALLY, WHILE MAKING A RIGHT TURN GOING DOWNHILL, THE VEHICLE LOST MOTIVE POWER. THE BRAKE WAS DEPRESSED BUT FAILED TO STOP THE VEHICLE ADEQUATELY. THE BRAKE PEDAL WAS DEPRESSED NUMEROUS TIMES FOR THE VEHICLE TO COME TO A STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TOWED TO STOCKTON GMC DEALER, (ADDRESS UNKNOWN, (814) 238-4905) AND WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 147,000. THE VIN WAS NOT AVAILABLE.
LAST SUMMER (JULY 2019) OUR WIPERS STOPPED IN THE UP POSITION DURING A HEAVY THUNDERSTORM ON THE HIGHWAY WHILE WE TRAVELING OVER 60 MPH. IT WAS VERY SCARY AND WE ARE LUCKY WE DID NOT CRASH. WE REPLACED THE WIPER BLADE TRANSMISSION. NOW DURING AN ICE STORM THE BLADES QUIT AGAIN. I FIND THAT THERE ARE SEVERAL COMPLAINTS REGARDING ISSUES WITH THE WIPER BLADES AND THAT CANADA HAS A RECALL ON THEM DUE TO THE SAFETY ISSUE. WHY DO WE NOT HAVE RECALL FOR THIS IN THE US?
MY WIFE WAS DRIVING THE VEHICLE AND WENT OVER A BUMP AND HEARD A BANG COME FROM THE REAR DRIVER SIDE OF THE VEHICLE . WHEN I LOOKED YOU COULD SEE THE WERE THE REAR SUSPENSION BOLTS TO THE SUB-FRAME WAS ALL RUSTED AWAY, SO I INSPECTED THE PASSENGER SIDE OF THE VEHICLE AND IT WAS ALMOST LIKE THE DRIVERS SIDE. IF THE BUSHINGS WERE NOT TIGHT THAT ARM WOULD HAVE FALLEN DOWN AND IT WOULD HAVE RIPPED THE WHOLE REAR OF THE CAR OUT CAUSING AND ACCIDENT WERE PEOPLE WOULD HAVE BEEN INJURED OR KILLED.
SIGNIFICANT EXHAUST FUMES ACCUMULATING INSIDE PASSENGER CABIN DURING IDLE/STOP. VOLUME OF GASES SMELL LESS WHILE IN MOTION BUT STILL EVIDENT. SIGNIFICANT REDUCTION IN ENGINE POWER NOTICABLE; AS WELL AS ERRATIC NOISE FROM THE ENGINE AND EXTEMELY HESITANT ACCELERATION RESPONSE.
SINCE I BOUGHT MY TRUCK I HAVE BEEN HAVING MULTIPLE PROBLEMS WITH THE ENGINE AND TRANSMISSION I'VE TRIED MULTIPLE TIMES TO CONTACT THE DEALERSHIP TO GET MY CAR LOOKED AT AND THEY DO NOT RESPOND BACK TO ME I FEEL LIKE THEY ACT AS IF I DID NO BUSINESS WITH THEM ON PURCHASING MY CAR
DRIVING ON THE HIGHWAY AND ENGINE STALLED ON ME AND WOULDNT GO. SO I ROLLED OVER TO THE SIDE OF THE HIGHWAY TO PULL OVER. WHEN I STOP THE CAR, I SEE SMOKE COMING FROM UNDER DASH BOARD AND UNDER HOOD. SO I GET OUT REAL FAST AND OPEN HOOD. I LOOK DOWN IN FRONT OF THE ENGINE AND THE ENGINE IS ON FIRE. I POURED SOME WATER ON IT BUT DID NOT PUT IT OUT. CALLED 911. AND BACKED AWAY. FIRE PUT ITS SELF OUT BEFORE 911 GOT THERE. HAD IT TOWED TO FIRESTONE. IN EXAMINATION. THEY SAID ENGINE PISTON BLEW A HOLE ON THE SIDE OF THE ENGINE. I JUST BOUGHT THE CAR USED AND HAD IT FOR 4 MONTHS WHEN THIS HAPPENED. NOW I AM STUCK PAYING FOR A CAR THAT IS SITTING IN MY DRIVEWAY BECAUSE IT IS IN OPERABLE. I CANNOT AFFORD $10000.00 FOR ANOTHER MOTOR TO BE INSTALLED, WHICH WAS WHAT I WAS QUOTED.
THE ABS CONTROL MODULE QUIT WORKING CAUSING THE BRAKE PEDAL THE ABS MODULE QUIT WORKING MAKING THE BRAKE PEDAL TO GO TO THE FLOOR BARELY CAUSING AN ACCIDENT ON MY CITY STREET.
AFTER DEALING WITH THE REPAIRS ON EXCESSIVE OIL CONSUMPTION ISSUES, MY WARRANTY IS NOW UP AND I AM DEALING WITH MY CAR COMPLETELY DYING AT A MOMENTS NOTICE. THIS IS NOT THE BATTERY AS WE'VE HAD BOTH AAA AND OUR MECHANIC TEST THE BATTERY SEVERAL TIMES - THE ISSUE, ACCORDING TO OUR MECHANIC, IS "COMPUTER FAILURE." ESSENTIALLY, I SPENT $400 FOUR WEEKS AGO FOR MY MECHANIC TO TELL ME THAT NOTHING WAS WRONG EXCEPT THE COMPUTER STOPPED COMMUNICATING TO THE CAR TO "WORK" , AND MY CAR HAS STILL DIED TWICE SINCE...WITH THE KEYS STUCK IN THE IGNITION. TONIGHT IS THE THIRD TIME MY VEHICLE HAS DIED AND IT HAS NOT STARTED UP AGAIN. MY CAR WAS PARKED IN THE DRIVEWAY AND I WAS UNABLE TO UNLOCK IT BEFORE THE POWER COMPLETELY DYING. NOW I AM UNABLE TO START OR LOCK THE VEHICLE AGAIN. AND THE KEYS ARE STUCK IN THE IGNITION. I AM STILL PAYING THIS CAR OFF AND IT IS AT 89,000 MILES. I AM BEGINNING TO COME TO TERMS WITH THE FACT THAT THIS IS A COMPLETE LOSS, SINCE NO ONE CAN HELP DIAGNOSE THE ISSUE OR SOLVE THE PROBLEM. WE CANNOT AFFORD TO MAKE MONTHLY PAYMENTS ON A VEHICLE THAT STALLS OUT EVERY FEW WEEKS. I DRIVE TWO SMALL CHILDREN AROUND AND I AM JUST AT A LOSS FOR HOW TO PROCEED.
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 1-5 MPH, THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE SHOWED EXCESSIVE OIL CONSUMPTION. THE CONTACT STATED THAT ONE QUART OF OIL NEEDED TO BE ADDED EVERY THREE DAYS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. GUSWEILER GM CENTER (LOCATED AT 1132 STATE RTE 41, WASHINGTON COURT HOUSE, OH 43160, (877) 643-0142) WAS NOTIFIED OF THE FAILURE VIA PHONE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
MY 2011 GMC TERRAIN WHILE DRIVING 45 MILES DOWN ROAD THE LOSE OF POWER LIGHT CAME ON AND THE CAR IMMEDIATELY SLOWED DOWN CAUSING ME TO ALMOST HAVE A ACCIDENT. THE CAR WOULD RUN BUT SHAKE REAL BADLY. I STOPPED THE CAR AND TURNED OFF FOR 5MIN AND RESTARTED AND WAS ABLE TO MAKE IT HOME BUT HAD TO DO THIS AT LEAST 3 TIMES GETTING THERE.I DON'T KNOW WHAT IS GOING ON, BUT I DO KNOW I ALMOST LOST MY LIFE IN THE PROCESS. MY CAR SEEMS TO BURN AIOT OF OIL TOO HERE LATELY, LIKE ITS DRINKING WATER.
ENGINE PROBLEM
MOTOR STARTED KNOCKING LOUDER AND LOUDER AT 85,000 MILES. BROUGHT VEHICLE TO A GM DEALER WHERE THEY REPLACED; TIMING CHAIN, BALANCE CHAIN, TENSIONER, AND VALVES. GM ONLY CLAIMS RESPONSIBILITY FOR THE TIMING CHAIN, THOUGH THAT PART BREAKING CAUSED FAR MORE DAMAGE TO THE MOTOR. GM HAS KNOWINGLY PUT AND KEPT OUT THEIR BAD 4-CYLINDER ECOTECH MOTORS FROM 2010-2013. THEIR CLASS ACTION LAWSUIT STIPULATIONS DISQUALIFY MOST VEHICLES THAT ARE AFFECTED. MY VEHICLE IS CURRENTLY BROKEN DOWN DUE TO THE SAME ISSUE, I CAN'T RELY ON THE MOTOR TO GET ME WHERE I'M GOING WITHOUT DYING AT A STOP SIGN OR RUNNING COMPLETELY OUT OF OIL 2,000 MILES AFTER HAVING AN OIL CHANGE. WHILE BREAKING ON A HIGHWAY MY MOTOR WILL REV UP, AS IF IT'S TRYING TO ACCELERATE WHILE I'M TRYING TO SLOW DOWN.
MULTIPLE TIMES MY GMC STALLS WHILE IN MOVEMENT. DOES IT WHEN I AM MAKING TURNS DRIVING SLOW SPEEDS OR BACKING UP. MULTIPLE TIMES IT HAS RESULTED IN MY VEHICLE ALMOST BEING HIT. BIG PROBLEM I AM HAVING AS WELL IS THAT OIL SEEMS TO BURN FAST. I GET MY OIL CHANGES REGULARLY BUT HAVE TO GO BACK INTO SHOP BETWEEN OIL CHANGES FOR THEM TO PUT MORE OIL IN AS ITS BURNING OUT SO QUICKLY. I AM NOT LEAKING OIL AT ALL!! THESE TWO THINGS HAVE BEEN A CONSTANT PROBLEM BEING A MOM I AM SCARED TO HAVE M UH KIDS IN THE CAR THAT IT MAY MALFUNCTION WHILE THEY ARE IN IT AND RESULT IN AN ACCIDENT. RECALLS SHOULD BE IN PLACE TO FIX THESE PROBLEMS AS THEY ARE SERIOUS PROBLEMS.
MY CAR SHUT OFF ONCE WHILE I WAS IN IDLE AT A RED LIGHT AND SECOND TIME WHEN I WAS BACKING UP INTO A PARKING SPOT SOME ONE WHO WAS DRIVING OPPOSITE ME COULD HAVE HIT ME WHEN THE CAR ABRUPTLY STOPPED. LUCKILY THEY WERE GOING VERY SLOW AND STOPPED WHEN MY CAR STOPPED. THE ENGINE SHUTS OFF AS WELL AS THE LIGHTS ON THE DASH BUT WHEN YOU PUT IT IN PARK AND START IT UP AGAIN THE ENGINE STARTS BACK UP AND NO CHECK ENGINE LIGHTS APPEAR. CAN YOU PLEASE LOOK INTO THIS?
ALMOST A MONTH AFTER MY OIL CHANGE MY ENGINE STARTED MAKING NOISE AND CUTTING OFF. WHEN I TOOK IT TO GET CHECKED, THEY SAID THAT MY OIL WAS GONE AND MY ENGINE IS FAILING. NOW MY CAR IS JUST SITTING AT THE DEALERSHIP, BECAUSE THE PRICE IS GONNA BE TO HIGH. IS THEIR A RECALL FOR MY 2011 G.M.C TERRAIN
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. AFTER AN INDEPENDENT MECHANIC PERFORMED AN OIL CHANGE, THE VEHICLE SPUTTERED AND STALLED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FREEMAN BUICK GRAPEVINE (501 TX-114, GRAPEVINE, TX 76051, (817) 264-7746) WHERE IT WAS DIAGNOSED THAT A NEW CAMSHAFT ACTUATOR VALVE NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,011.
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED TO APPROXIMATELY 30 MPH AND DID NOT ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TOTAL CONTROL MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE SAME INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE HAD A VERY HIGH OIL CONSUMPTION AND NEEDED A NEW ENGINE. THE MECHANIC STATED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,715.
MY CAR HAS CUT OFF ON ME APPROXIMATELY 12 TIMES IN THE LAST WEEK. ALMOST CAUSE A WRECK ONE TIME BECAUSE IT HAPPENED WHILE I WAS PULLING OUT ONTO THE HIGHWAY. LUCKILY I WAS ABLE TO COAST OUT OF TRAFFIC IN TIME. USUALLY HAPPENS WHEN WHEN I'M AT A LOW SPEED OR SITTING IDLE.
TRANSMISSION FAILURE WITH NO WARNING, TORQUE CONVERTER REPLACEMENT $3,500 AROUND 120K MILES. CHECK ENGINE LIGHT UNABLE TO BE DIAGNOSED OR REPAIRED SUCCESFULLY SINCE 100K MILES. CODE P0420 WITH NO CATALYTIC CONVERTER ISSUES. EVERY O2 SENSOR REPLACED, CODE WILL NOT CLEAR. STALLS WITHOUT ANY WARNING, LOW RPM, ROUGH IDLES, ENGINE JUST SHUTS DOWN. NO DASH INDICATOR LIGHTS ILLUMINATE WHEN FAILURE OCCURS. RESTARTS. OIL MUST BE CHANGED EARLY AS IT SEEMS TO CONSUME TOO MUCH. UNDIAGNOSABLE. HAVE BEEN TOLD BY EVERY MECHANIC IT COULD BE COMPUTER RELATED, TIMING CHAIN RELATED, REGARDLESS THIS 4CYL GMC HAS TOO MANY COMPLAINTS FOR YHEAE ISSUES NOT TO HAVE A RECALL. IT IS INCREDIBLY DANGEROUS WHEN RANDOM ENGINE FAILURE OCCURS AND I HAVE HAD MORE CLOSE CALLS FEARING FOR MY LIFE IN THIS VEHICLE THAN I CAN RECALL AT THIS POINT. I HAVE SPENT ALMOST THE VALUE OF THIS VEHICLE IN MAJOR REPAIRS IN THE YEAR I HAVE OWNED IT.
MY GMC TERRAIN 2011 IS HAVING TROUBLE ACCELERATING, AND I HEAR A NOISE FROM THE ENGINE. WHEN I AM AT A STOP LIGHT AND I TRY TO ACCELERATE, IT PULLS AND DOESN'T GO FORWARD. IT'S STALKING MY TERRAIN. I DID SOME RESEARCH, AND I FOUND THAT THIS VEHICLE HAS A RECALL #12313D- SPECIAL COVERAGE ADJUSTMENT- ENGINE BALANCE CHAIN AND FUEL PUMP. I LOOKED UP, AND IT SEEMS THIS VEHICLE HAS 0 UNCLAIMED RECALLS. SO, I'M CONCERN BECAUSE THIS VEHICLE IS STALLING AND NOT WORKING AS IT SHOULD BE. THE RECALL DOES SAY, 'IF LEFT UNTREATED, COULD CAUSE THE CHAIN TO BREAK, LEADING TO ENGINE DAMAGED.
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING, THE TRANSMISSION WAS SHIFTING INTO A LOWER GEAR AND THE VEHICLE COULD NOT EXCEED 2 MPH. THE VEHICLE WAS PULLED OVER AND TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE SEIZED. THE CONTACT RESEARCHED AND LEARNED THAT THE FAILURE WAS DUE TO THE ENGINES OF THE 2011 GM MODELS. DENOOYER CHEVROLET (127 WOLF RD, ALBANY, NY 12205, (518) 458-7700) STATED THAT THERE WAS NO RECALL FOR THE FAILURE AND ADMITTED THAT THERE WAS NO WAY THE CONTACT COULD HAVE KNOWN THE ENGINE WOULD SEIZE. THE MANUFACTURER AGREED WITH THE DEALER AND INFORMED THE CONTACT THAT THEY HAD TO HAVE THE VEHICLE TOWED TO THE DEALER AND PAY FOR LABOR COSTS. THE MANUFACTURER STATED THAT THEY MAY CONSIDER PAYING 10% OF THE TOTAL REPAIR COST. THE VEHICLE WAS CURRENTLY AT THE INDEPENDENT MECHANIC AND HAD NOT BEEN REPAIRED. THE MANUFACTURER CALLED BACK AND STATED THAT THEY MIGHT HELP PAY OFF THE VEHICLE LOAN AS LONG AS THE CONTACT PURCHASED ANOTHER GM VEHICLE. THE FAILURE MILEAGE WAS 81,000.
SUDDEN DOWNPOURS, WHEN I ACTIVATED THE WIPERS THERE WAS A MECHANICAL NOISE AND BOTH WIPERS STOPPED WORKING, WHILE IN MOTION ON FREEWAY. FORCED TO DRIVE WITH NEAR ZERO VISIBILITY UNTIL NEXT SAFE STOPPING POINT WITH MY KIDS IN THE CAR. STOPPED, CHECKED FUSE WHICH WAS OK, CHECKED WIPERS AND FOUND THE TRANSMISSION MUST HAVE FAILED AT THE MOTOR OR DRIVE AS BOTH WIPES WERE CONNECTED TO EACH OTHER BUT OTHERWISE FREE TO MOVE BY HAND.
I HAVE BEEN HAVING AN ISSUE WITH THE STABILITY TRACK/REDUCED ENGINE POWER COMING ON. I WILL BE DRIVING AND THEN THE REDUCED ENGINE POWER WITH AN EXCLAMATION MARK POPS UP, MY CAR SPEED DROPS AND THEN THE CAR CUTS OFF. THE CAR WOULD CRANK BACK UP AFTER SITTING FOR A WHILE. AFTER RESEARCHING THIS, I FOUND THAT SEVERAL OTHER GMC, CHEVY AND CADILLACS HAD THIS SAME ISSUE AND WERE GIVEN THE RUN AROUND BY GMC WHEN TRYING TO HAVE IT FIXED. THERE WAS A RECALL FOR THOSE VEHICLES BUT NOT THE TERRAIN. I HAVE HAD THE THROTTLE BODY CLEANED LIKE SUGGESTED AND THAT DID NOT SOLVE THE PROBLEM. THE PROBLEM OCCURS NO MATTER IF I AM ON THE HIGHWAY OR REGULAR STREETS. BEING A SINGLE PARENT OF 3 AND LEGAL GUARDIAN OF 1 GRANDCHILD, I DON'T HAVE MONEY TO KEEP TRYING TO REPAIR THIS ISSUE. I HAD MY TRANSMISSION LOOKED AT AND THAT WAS NOT THE ISSUE. HOW CAN I GET THEM TO CORRECT THE STABILITY TRACK/REDUCED ENGINE POWER ISSUE? I HAVE BEEN WITHOUT MY CAR FOR A WEEK NOW. THIS IS MAKING IT HARD TO GET BACK AND FORTH TO WORK. I AM ACTUALLY CALLING THE GMC HEADQUARTERS TO REPORT THIS ISSUE AND THEN THE BETTER BUSINESS BUREAU.
ON JUNE 20, 2019 APRX 3:20 PM I WAS TRAVELING THE NJ TURNPIKE IN A HEAVY DOWNPOUR THE WIPERS JUST STOPPED WORKING IN THE MIDDLE OF THE STORM. HEAVY HEAVY RAIN AND TRAFFIC ON THE TURNPIKE MADE FOR A VERY DANGEROUS SITUATION. I WAS FORCED TO FIND MY WAY TO THE SHOULDER OF THE ROAD AND ALMOST CAUSED AN ACCIDENT IN DOING SO BECAUSE I COULD NOT SEE PROPERLY. I HAD TO STAY PUT UNTIL THE RAIN STOPPED SO I COULD PROCEED HOME. GMC KNOWS ABOUT THE PROBLEM WITH THE WIPERS YET HAS NOT RECALLED MY VEHICLE. THE RECALLED THE 2013 MODELS YET MOST MODESL FROM 2010 AND UP HAVE THE SAME DEFECTIVE PART (BALL JOINTS IN THE WIPERS TRANSMISSION / MOTOR ARE DEFECTIVE.
EXCESSIVE OIL CONSUMPTION. HAVE TO PUT 1 TO 2 QUARTS EVERY 300-500 MILES. EVEN AFTER JUST HAVING AN OIL CHANGE AND TUNE UP. CAR ALSO GETS JERKY WHEN DRIVING AND IT IS SWITCHING BETWEEN GEARS - I HAVE AN AUTOMATIC. CAN HAPPEN WHEN AT A STOP AND THEN GOING OR HAPPEN IN THE MIDDLE OF DRIVING WHILE ACCELERATING.
DURING HEAVY RAIN STORM WIPERS STOPPED WORKING WHILE DRIVING ON HWY. WE WERE UNABLE TO SEE THE ROAD. DEALERSHIP IS SAYING THE WIPER MODULE FAILED.
DRIVING ON A BUSY HIGHWAY DURING A RAINSTORM AND THE WINDSHIELD WIPERS STOPPED IN THE UP POSITION. I HAD TO SLOW DOWN QUICKLY AND FIND MY WAY ONTO THE SHOULDER SINCE VISIBILITY WENT TO ZERO AND THERE WAS TRAFFIC ALL AROUND ME. YOU COULD STILL HEAR THE WIPER MOTOR TURNING BUT THE WIPERS WOULDN'T MOVE FROM THE UP POSITION. I HAD TO WAIT OVER AN HOUR AND A HALF FOR THE RAIN TO STOP BEFORE I WAS ABLE TO DRIVE HOME. DUE TO TRAFFIC ON THE HIGHWAY AND THE RAIN ON THE PAVEMENT, I WAS ONLY ABLE TO DRIVE AT A SPEED OF 25-30 MPH, SINCE TRAFFIC WAS LIFTING THE RAIN OFF OF THE PAVEMENT AND ONTO MY WINDSHIELD. THIS COULD HAVE BEEN A TERRIBLE SITUATION WHERE A SEVERE ACCIDENT ALMOST OCCURRED DUE TO THE WINDSHIELD WIPER MOTOR AND LINKAGE SYSTEM FAILED. I HAVE CALLED MY LOCAL DEALERSHIP AND FOUND THAT A RECALL HASN'T BEEN ISSUED FOR THIS PROBLEM BUT THAT THERE HAVE BEEN THOUSANDS OF REPORTS TO THIS FAULTY ISSUE. I HAVE ALSO FOUND THAT THERE IS A RECALL FOR THIS ISSUE IN CANADA BUT NOT IN THE UNITED STATES, WHICH IS CONCERNING.
FUEL PUMP PROBLEMS. MISFIRING AND SHUTTING OFF.
TAKATA RECALL WHEN AT A COMPLETE STOP AND STARTING TO GO THE SUV WILL STALL RIGHT WHERE IT IS AT. NO WARNING LIGHT. JUST DIES!
ENGINE IS BURNING OUT OIL AND CAUSES ENGINE TO STALL IN HIGHWAYS. IT MAY LEAD TO ACCIDENTS AND FATALITIES. ENGINE IS ALSO LOSING POWER COMPLETELY.
EXCESSIVE OIL USE. 1 QT OF OIL EVERY 300 TO 500 MILES. I HAVE 104,600 MILES ON CAR. ALSO HAD TIMING CHAIN FAILURE AT 95,212 MILES WHILE DRIVING. I BELIEVE THIS IS A SERIOUS SAFETY HAZARD AND THE CAR NEEDS TO BE RECALLED. MY ENGINE IS A 2.4 ECO
I HAD PRESSED ON THE BRAKE TO YIELD BEFORE ENTERING A ROUND A BOUT AND WITHOUT WARNING MY TERRAIN SHUT OFF. I WAS ABLE TO PUT IT IN PARK AND RESTART IT. HOWEVER NOT EVEN A MILE DOWN THE ROAD TURNING INTO A PARKING LOT IT SHUT OFF AGAIN WITH OUT WARNING. I WAS ABLE TO COAST OUT OF THE WAY THANKFULLY AND PUT THE CAR IN PARK AND THEN RESTART IT. THEN AGAIN THIS AFTERNOON TURNING IN MY DRIVEWAY IT SHUT OFF AGAIN WITH OUT WARNING. OTHER THAN TODAY THE CAR HAS SHUT OFF WITH OUT WARNING 3 OTHER TIMES. I CAN'T MAKE IT 3000 MILES BEFORE I NEED ANOTHER OIL CHANGE AS WELL. I HAVE THE TIMING BELT BREAK ON ME, THE ACTUATORS HAVE BEEN REPLACED MULTIPLE TIMES. I'VE LOST COUNT ON HOW MANY TIMES MY CAR HAS BEEN IN SHOP OVER THE LAST YEAR. I'M VERY AFRAID THAT THE ENGINE IS GOING TO SHUT OFF AGAIN WITHOUT WARNING AND CAUSE AND ACCIDENT WITH MY KIDS IN THE CAR.
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT WHILE EXITING THE FREEWAY AT 30 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT ATTEMPTED TO TURN THE VEHICLE ON 3 TO 4 TIMES AND IT RESUMED BACK TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER MASTRIA BUICK GMC (1525 NEW STATE HWY, RAYNHAM, MA 02767 (800)-821-1998) WHERE IT WAS DIAGNOSED WITH EXCESSIVE ENGINE OIL CONSUMPTION AND THE PISTON RING NEEDED TO BE REPLACED. THE OIL WAS REPLACED IN THE VEHICLE BUT NO FURTHER REPAIRS WERE COMPLETED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 158,396.
TL* THE CONTACT OWNED A 2011 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, A SECOND VEHICLE CRASHED INTO THE FRONT DRIVERS SIDE OF THE VEHICLE. MOMENTS LATER FLAMES WERE PRESENT COMING FROM UNDER THE HOOD AND THE VEHICLE WAS ENGULFED IN FLAMES. THE DOORS WERE LOCKED AND WOULD NOT UNLOCK. THE REAR DRIVER SIDE DOOR WAS KICK OPEN AND THE FRONT PASSENGER DOOR PULLED OPENED WHICH ALLOWED THE OCCUPANTS TO EXIT. ALSO DURING THE INCIDENT THE SIDE AIR BAGS DID NOT PROPERLY DEFLATE AFTER DEPLOYMENT. THE DRIVER SUSTAINED NECK, BACK AND SHOULDER INJURIES. THE FRONT PASSENGER SUSTAINED INJURIES TO THE LUMBAR SPINE AND HIP AND THE REAR SEAT PASSENGER SUSTAINED A BRUISED STERNUM. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE REPORT WAS TAKEN AT THE SCENE. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE OIL CONSUMPTION WAS VERY HIGH ON THE VEHICLE EVER SINCE IT WAS PURCHASED. THE VEHICLE WAS TAKEN TO GATEWAY BUICK GMC (11438 LYNDON B JOHNSON FWY, DALLAS, TX 75238), BUT THEY DECLINED TO REPAIR THE VEHICLE PER TSB NUMBER: PIP51630 (OIL CONSUMPTION), NHTSA ID NUMBER: 10144451 BECAUSE THE VEHICLE WAS ABOVE THE STIPULATED MILEAGE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000. *TR
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING THE VEHICLE, A LOUD ABNORMAL NOISE WAS HEARD. THE CONTACT TOOK THE VEHICLE TO DICK NORRIS BUICK GMC (30777 US HWY 19, NORTH PALM HARBOR, FL, 34684 (727) 787-8663) WHERE IT WAS DIAGNOSED THAT THE ENGINE OIL WAS CONSUMED PREMATURELY AND THE ENGINE PISTON RING FAILED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-516-964-0426. THE MANUFACTURER STATED THAT THE ENGINE REPLACEMENT WARRANTY EXPIRED ON JANUARY 20, 2019. THE MANUFACTURER ALSO STATED THAT THE WARRANTY DID NOT COVER VEHICLES WITH OVER 120,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,500.
THE AIRBAG READINESS LIGHT IS ILLUMINATED AND "SERVICE AIR BAG" MESSAGE IS DISPLAYED. THERE HAVE BEEN RECALLS FOR THIS ON 2011 GMC TERRAINS BUT WHEN I LOOKED IT UP IT SAYS MY VEHICLE ISN'T COVERED IN THE RECALL. I'M PRETTY SURE THAT THIS, IN COMBINATION WITH THE TAKATA AIR BAG RECALL, HAS AFFECTED MORE GMCS THAN THE COMPANY CARES TO ADMIT. THIS RECALL SHOULD BE EXTENDED TO ALL 2011 GMC TERRAINS. THE SERVICE AIR BAG LIGHT AND AIR BAG WARNING BELL CONSTANTLY COME ON WHILE I'M DRIVING MY CAR. IT COMES ON WHEN I START THE CAR AND CONTINUES TO GO ON AND OFF THE ENTIRE TIME I'M DRIVING.
I WAS DRIVING AND MY VEHICLE TOTALLY SHUT DOWN.I HAD STOPPED TO MAKE A RIGHT HAND TURN. AS SOON AS MY TURN WAS COMPLETE; IT SHUT DOWN.AND WOULD NOT RESTART I HAD TO HAVE IT TOWED HOME.PREVIOSLY TO THIS IT WOULD STALL, AND I WOULD HAVE TO PUT IT IN NUETRAL TO RESTART IT. THEN NEXT DAY I HAD IT TOWED TO BE SEVICED THINKING IT WAS THE FUEL PUMP. GOT THE CALL FROM MECHANIC TELLING ME THE PROBLEM IS THE TIMING CHAIN BROKE AND HAS CAUSED SERIOUS ENGINE DAMAGE...... PISTON AND VALVES TORN ALL UP..... OBVIOUSLY A HUGE PROBLEM WITH THIS VEHICLE MODEL. I HAVE READ SO MANY COMPLAINTS ABOUT THIS ISSUE IN REGARDS TO THIS MODEL. MY TERRAIN ONLY HAS A LITTLE OVER 100,000 MILES ON IT. I HAVE TO PAY $5,000. TO HAVE A REBUILT MOTOR PUT IN IT...... SHAME ON GMC FOR PUTTING SO MANY OF US CUSTOMERS IN DANGER OF BEING SERIOUSLY INJURED. AND CAUSING US TO PAY FOR THIS PROBLEM; THAT THIS VEHICLE OBVIOUSLY HAS. I'M SURE THE MECHANIC SHOPS LOVE SEEING US TOWING OUR JUNK TERRAINS COME ROLLING IN. THEY ARE MAKING SOME SERIOUS MONEY ON REBUILDING MOTORS THAT SHOULD NEVER BE HAVING THESE PROBLEMS.... COME ON WITH RECALLS PLEASE... I CAN'T AFFORD THIS EXTRA EXPENSE.
TIMING CHAIN BROKE AND RUINED ENGINE. 4100 DOLLARS TO FIX.65500 MILES
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 GMC Terrain → · Every Terrain year → · How the figures are calculated →