Page 2 of 2 · complaints 51–55 of 55

2016 Ford Fusion Hybrid complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Engine
Filed Mar 15, 201727,700 milesUT

SEVERAL TIMES, WHILE DRIVING (VARIOUS SPEEDS FROM AROUND 35MPH TO 70MPH) THE "ENGINE" STALLED (I PUT 'ENGINE' IN QUOTES BECAUSE THIS IS A HYBRID SO "ENGINE", FOR ME, IS AN ANALOGUE FOR WHATEVER WAS PROPELLING THE CAR, AT THE TIME). THE FIRST TIME THIS HAPPENED, I DIDN'T NOTICE AT FIRST (BEING A HYBRID, THE ENGINE TURNING OFF IS STATUS-QUO). IT WASN'T UNTIL I PRESSED THE ACCELERATOR AND FELT NO ACCELERATION THAT I HAD A CLUE SOMETHING WAS WRONG. THEN I NOTICED THE "YOUR CAR IS NOT IN PARK" [PARAPHRASE] MESSAGE ON THE DASH-DISPLAY. "WELL, I HOPE SO, SINCE I'M CAREENING DOWN THE HIGHWAY AT 70MPH (ESTIMATE)!" IT TOOK ME A FEW CLICKS TO FIGURE OUT WHAT WAS HAPPENING. I WAS TEMPTED TO FOLLOW INSTRUCTIONS AND PUT THE CAR IN PARK, BUT MY COMMON SENSE SCREAMED, "ARE YOU NUTS! YOU'LL BLOW THE TRANSMISSION!!". FORTUNATELY, WHEN THIS HAPPENED (AND THE THE 3 OTHER TIMES IT HAPPENED) THE ROAD WAS RELATIVELY CLEAR, AND I WAS ABLE TO COAST TO THE ROADSIDE AND RESTART THE CAR. AND, FYI: THE CAR STARTED RIGHT UP (IN IT'S QUIRKY HYBRID WAY) AND I WAS ABLE TO CONTINUE DOWN THE HIGHWAY. I'M A VERY COOL-HEADED PERSON THAT DOESN'T PANIC EASILY, SO I WAS ABLE TO HANDLE THIS WITHOUT INCIDENT, BUT THIS COULD EASILY LEAD TO A TERRIBLE RESULT, ESPECIALLY IN A HIGH TRAFFIC SITUATION, ESPECIALLY SINCE THE "NOT IN PARK" MESSAGE IS SO MISLEADING AND COULD EASILY DISTRACT ONE TO THE POINT OF CRASHING (ALSO, SOMEONE MIGHT ACTUALLY PUT THE CAR IN PARK WHILE SPEEDING DOWN THE HIGHWAY -- NOT SURE IF THAT WOULD C

Engine
Filed Dec 17, 201616,000 milesNY

FRIDAY DECEMBER 16, 2016 - 2016 FORD FUSION HYBRID, 16,000 MILES - WHILE DRIVING AT 25 MPH ON A CITY STREET SUDDENLY THE "STOP VEHICLE NOW" WARNING DISPLAYED ON MY DASH. THE VEHICLE CAME TO A COMPLETE SLOW DOWN AND WAS IN LIMP MODE AND I WAS ABLE TO GET TO THE CURB AND STOP. I SHUT DOWN THE ENGINE BECAUSE THE MANUAL ONLY PROVIDED A VAGUE EXPLANATION (MAY BE DUE TO AN ELECTRICAL FAILURE,) AND WAITED, I THEN RESTARTED THE CAR AND WAS ABLE TO DRIVE HOME NORMALLY. NOW I DON'T HAVE ANY IDEA IF IT WILL HAPPEN AGAIN OR WHAT IS CAUSING THE PROBLEM. DRIVING IT TO THE DEALER ON MONDAY.

Electrical System
Filed Oct 4, 2016TN

THE CAR DIES IN DRIVE AND IN PARK AND REVERSE AND WON'T LET YOU PUT IT IN GEAR, WE HAVE IT ON VIDEO AND THE CHECK ENGINE LIGHT APPEARS BUT WHEN YOU TURN THE CAR OFF AND BACK ON THE CHECK ENGINE LIGHT GOES OFF AND DOES NOT KEEP A CODE. WE HAVE TAKEN THIS CAR TO THE FORD DEALERSHIP 3 TIMES AND THEY CAN'T FIND ANYTHING WRONG BECAUSE IT WON'T KEEP THE CODE. THE VEHICLE HAS LESS THAN , 6,000 MILES ON IT AND WE BOUGHT IT BRAND NEW. WE FEEL VERY UNSAFE IN THIS VEHICLE. WE HAVE CONTACTED FORD CUSTOMER SERVICE AND IT SEEMS LIKE WE ARE GETTING THE RUN AROUND. IJTS HAPPENED ON 3 DIFFERENT OCCASIONS IT STARTED IN JULY THEN AUGUST AND SEPTEMBER.

Engine
Filed Jul 1, 20161,700 milesCA

THE CAR IS LESS THAN A MONTH OLD, MILEAGE IS 1700. ON TWO OCCASIONS, THE CAR HAD DIED. ALL OF THE INSTRUMENT PANELS LIGHT UP AND THE CHECK ENGINE LIGHT COMES ON. AFTER A FEW MINUTES THE CAR CAN BE RESTARTED. THIS IS A SAFETY ISSUE ESPECIALLY WHEN IT DIES IN HEAVY TRAFFIC ON THE FREEWAY. I HAD JUST EXITED THE FREEWAY BOTH TIMES WHEN THE CAR JUST DIED. I KNOW FORD HAD PROBLEMS WITH THE THROTTLE BODY ON THE FIESTA. THEY DENIED THERE WAS A PROBLEM FOR A LONG TIME. I AM TAKING IT IN ON WEDNESDAY. I AM HOPEFUL THEY WILL BE HONEST AND FIX THE VEHICLE.

Electrical System
Filed May 26, 20169,000 milesNJ

TL* THE CONTACT OWNS A 2016 FORD FUSION HYBRID. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SOME TIME. THE CONTACT WAS UNSURE OF WHICH WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000. THE VIN WAS UNAVAILABLE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2016 Ford Fusion Hybrid → · Every Fusion Hybrid year → · How the figures are calculated →