2013 Ford Flex

Defect. Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Risk. A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Remedy. Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

Defect. Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.

Risk. A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.

Remedy. Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.

Defect. Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.

Risk. A fuel leak in the presence of an ignition source may result in a fire.

Remedy. Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on December 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 13S04-S1.

Defect. Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

Risk. If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

Remedy. Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

Defect. Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.

Risk. If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.

Remedy. Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.

Defect. Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.

Risk. A fuel leak in the presence of an ignition source may result in a fire.

Remedy. Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.

What component or system failed or malfunctioned, and is it available for inspection upon request? MULTIPLE DRIVER AID FUNCATIONS IN-OP. DRIVER DOOR LOCKS WILL NOT LOCK OR UNLOCK, DRIVER DOOR LOCK AND UNLOCK SWITCH WILL NOT OPERATE ANY LOCKS, PASSENGER DOOR MIRROR WILL NOT MOVE, SEAT MEMORY WILL NOT SAVE, REAR VIEW MIRROR WILL NOT AUTO DIM AND THERE IS NO MANUAL OPTION TO ADJUST THE MIRROR RESULTING IN IMPACTED NIGHT VISABLITY, REAR VIEW CAMERA DOES NOT DISPLAY ON SCREEN BUT WILL BEEP WHEN CLOSE TO AN OBJECT. NOT CODES OR DASH WARNINGS DISPLAYED TO STORED. How was your safety or the safety of others put at risk? IMPACTED VISIBLY WHILE DRIVING. UNABLE TO ADUST PASSENGER MIRROR TO SEE BLINK SPOT OR ALONG PASSENGER SIDE OF VEHICLE. UNABLE TO LOCK OR UNLOCK DRIVER DOOR, IF LOCKED ITS NOT ALLOWING ME TO ENTER THE VEHICLE AND HAVE TO ENTER VIA PASSENGER DOOR. AUTO DIM IMPACTS VISABLITY WITH DRIVING AT NIGHT. REAR BACK UP CAMERA IN-OP IS DAMGEROUS IN NUMEROUS ASPECTS. Has the problem been reproduced or confirmed by a dealer or independent service center? PROBLEM IS CONSTANT. NOT TAKING TO A DEALER DUE TO RIDICULOUS PRICES AND DIAG FEES. I'M A TECH AND TRIED TO DIAGNOSE ISSUES WITH NO ANSWERS. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NOT YET. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? UNKNOWN. PURCHASED PRIVATE PARTY WITH ISSUES (05/0

What component or system failed or malfunctioned, and is it available for inspection upon request? INTERNAL WATER PUMP/ TIMING CHAINS/ VVT SOLENOIDS/ CAM PHASERS/ CAM SENSORS/ RELATED SEALS How was your safety or the safety of others put at risk? ENGINE FAILURE - SUDDEN STOP OF VEHICLE Has the problem been reproduced or confirmed by a dealer or independent service center? YES, IS AWARE AND HAS ACKNOWLEDGED VIA SERVICE AND TECH BULLETINS THAT THIS IS A KNOWN AND REPEATED ISSUE. ISSUE IS KNOWN AND COMMON WITH ALL 3.7L AND 3.5L FORD ENGINES. MANUFACTURER HAS HAD PETTY AND CLASS ACTION SUITS RELATED TO THIS FAILURE AND IS NOT TAKING ANY ACTION TO REMEDY ASIDE FROM A "EXTENDED WARRANTY" FOR CERTIAN COUNTRIES BUT SAID WARRANTY DOES NOT HELP THOSE WHO PURCHASED VEHICLES USED AND HAVE NO VEHICLE HISTORY TO SEE IF THE "SERVICE INTERVALS" WERE MET LEAVING THOUSANDS OF OWNERS WITH REPAIR BILLS THAT COST AT MINIMUM OVER FOUR THOUSAND DOLLARS. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? YES. MULTIPLE TECHNICIANS ON MY VEHICLE AD WELL AS THOUSANDS OF COMPLAINTS ACROSS THE WORLD. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO LAMPS. ONLY POSSIBLE WAY YOU CAN EVEN TELL IS BY THE TIME ITS TOO LATE AND THE COOLANT AND OIL MIX RESULTING IN MILKY LIKE MIXTURE ON DIPSTICK OR IN OIL PAN OR ENGINE FAILURE.

The contact owns a 2013 Ford Flex. The contact stated that while driving at an undisclosed speed, the steering wheel seized, with the power steering fault warning light illuminated. The vehicle was restarted; however, the failure reoccurred, and the steering wheel became difficult to turn. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the steering rack and steering angle and torque sensors had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and several cases were filed. The failure mileage was approximately 140,000.

The contact owns a 2013 Ford Flex. The vehicle was taken to a dealer for a recall repair. The contact stated the dealer declined to perform the recall repair because the vehicle was unable to be started. The contact received notification of NHTSA Campaign Number: 20V072000 (SUSPENSION). The vehicle was currently at the dealer. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 127,000.

On Sunday, February 22, 2026, I was driving my 2013 Ford Flex with the driver’s seat heater activated. After a period of use, I began to notice an unusual electrical burning smell inside the vehicle. There were no dashboard warning lights or system alerts. I turned the seat heater off immediately once I detected the smell. I did not initially notice an injury at that time. The following day, I experienced significant pain and discovered burns on my buttocks in the area consistent with seat contact. I sought medical evaluation three days later and was diagnosed with second- to third-degree burns. Prescription treatment was provided. The vehicle has not yet been inspected for the cause of the overheating or odor. Based on the location and pattern of injury, and the timing of the electrical smell while the heated seat was activated, the burn appears to have resulted from a malfunction of the seat heating element.

Rear view camera has failed. The screen goes black and has a “contact dealer” message.

While driving, the power steering warning light illuminated and steering assist was lost. The steering became extremely hard, especially at low speeds. The vehicle makes grinding/whining noises when turning, and the car vibrates while in Drive. This creates a serious safety concern, especially during turns and parking maneuvers. Issue appears to be electric power steering (EPAS) failure.

Power steering. While I was driving in my neighborhood the power steering went out and I could not make a turn. It locked up while driving. I could have got into a head on collision/accident becasue the road turns. Yes, I reported it to Ford and they told me my flex did not have a recall despite the ford website stating that some 2013 ford flex are affected. The description of 15s18 sterring recall matches my same issue and it poses a serious safety hazard. Yes, i took it to a mechanic at an auto shop and her is telling me that he can't fix recalls. At the time of the accident, i got No pre warning just the message that states: "Steering Lock Malfunction Service Now: The steering lock system has detected a condition that requires service." This happened on or around 11/23/25. I am requesting that Ford pay for my power steering to be fixed.

Backup Camera not working

THE REAR- VIEW BACK UP CAMERA DOES NOT OPERATE PROPERLY WHEN VEHICLE IS PUT IN REVERSE. IT WORKS INTEMITTEDLY. SOMETIMES IMAGE IS BLACK, SOMETIMES UPSIDE DOWN, SOMETIME, WORKS PROPERLY, SOMETIME IMAGE FREEZES, AND SOMETIMES SHOWS ERROR CAMERA NOT WORKING CONTACT DEALERSHIP. REDUCES THE THE ABILITY TO SEE WHAT IS BEHIND THE VEHICLE WHEN BACKIN UP AND INCREASES THE RISK OF CRASH.

Rear view camera on my 2013 Ford Flex failing in same manner as other models recalled by Ford for failed rear view cameras. Initial failure was a few years ago after original mfr warranty period, however it is my understanding that the recalled models have extended warranty to 15 years. As such, since this is the same type of component, it is clear that my 2013 flex should also be recalled and covered through the 2028 calendar year. Undoubtedly, the root cause of this failure is inherent in the design and manufacture of all generations of backup cameras deployed by Ford and not limited to certain manufacturing dates. NHTSA should not allow itself to be misled by Ford into a narrower scope of recall.

The contact owns a 2013 Ford Flex. The contact recently purchased the vehicle. When the vehicle was purchased, the dealer informed the contact that the vehicle had a failure with the steering wheel. The contact stated that while driving at various speeds, the steering wheel was difficult to maneuver. The message "Service Advancetrac" was displayed on the instrument panel, and an unknown message about the steering was displayed. In addition, while in reverse(R), the contact used force to turn the steering wheel. Most recently, the contact stated that when the turn signal lever was activated, the turn signal lever failed to stay down as intended. The contact had to hold the turn signal lever down to signal a right or left turn. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the dealer related the failure to NHTSA Campaign Number: 15V340000 (STEERING). However, the VIN was not included in the recall. The manufacturer was made aware of the issue, but no assistance was provided. The failure mileage was 131,785.

Rear camera stopped working years ago. Will only work briefly after collision warning alert goes off which goes off randomly even when there are no other vehicles in the area

The contact owns a 2013 Ford Flex. The contact stated that upon starting the vehicle, the "Power Steering Assist Fault" and "Service Advancetrac" messages were displayed. The contact stated that the power steering assist had failed to operate as needed and excessive force was needed to steer the vehicle. The contact also stated that the turn signals failed to operate as needed. The vehicle was taken to an independent mechanic, but the mechanic was not equipped with the tools to repair the vehicle. The vehicle was not repaired. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 213,300.

I Repaired 1 door ajar DSF under warranty Had to pay for 2 doors PSF & PSR due to out of warranty Now there’s a recall but I’m over 250,000 miles ,so Ford refuses to to cover the door handle sensor recall

The contact owns a 2013 Ford Flex. The contact stated that while attempting to reverse, the vehicle lost power steering functionality, and the steering wheel became difficult to maneuver. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The contact stated that the failure occurred two to three times per week. The contact related the failure to NHTSA Campaign Number: 15V340000 (STEERING); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was 125,000.

The steering failed while driving. Steering assist was shut down and almost impossible to turn the wheel.

MY 2013 FORD FLEX ONLY HAS 109,600 MILES ON IT. THE CAR IS CURRENTLY AT THE MECHANIC SHOP. THE PROBLEM I AM HAVING IS WITH THE POWER STEERING ASSIST. SEVERAL TIMES IN THE LAST THREE WEEKS, WHEN I AM REVERSING OUT OF A PARKING SPOT SUDDENLY THE POWER ASSIST WARNING COMES ON AND THE CAR IS UNCONTROLLABLE. I HAVE HAD TO TOW IT TWICE. I AM NOT STRONG ENOUGH TO MANEUVER THE CAR WHEN IT LOCKS UP LIKE THAT. THERE WAS NO OTHER WARNING UNTIL I MADE THE ATTEMPT TO BACK UP THEN A WARNING MESSAGE CAME ON. THE MECHANIC WAS NOT ABLE TO DUPLICATE THE PROBLEM . HE MADE SOME OTHER REPAIRS TO THE WHEEL HUB BEARINGS, SO WHEN I PICKED UP MY CAR AND IT DROVE FINE FOR A COUPLE OF DAYS, I THOUGHT IT WAS FIXED. BUT IT FROZE UP AGAIN UNDER THE SAME CONDITIONS--TRYING TO BACK OUT OF A PARKING SPOT. I TOOK IT BACK TO THE MECHANIC AND ONCE AGAIN THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM, BUT HE SAID THERE WAS A RECORD OF THE WARNINGS IN THE SYSTEM. MY SAFETY AS WELL AS THE SAFETY OF OTHER DRIVERS IS AT RISK, BECAUSE IF THIS GOES OUT WHILE IN TRANSIT, I WILL NOT BE ABLE TO CONTROL THE CAR. I ENJOY MY FLEX, BUT THE REPAIRS HAVE BEEN SO MUCH LATELY. ONE OF THE RECENT REPAIRS WAS THE EMERGENCY BRAKE COSTING 1,200. THE WHEEL HUB BEARINGS WERE 1,400 AND NOW THIS POWER STEERING ASSIST REPAIR IS ESTIMATED TO BE QUITE PRICEY. I AM PARTIALLY HANDICAPPED, RETIRED AND LIVING ON A VERY LIMITED INCOME. THESE EXPENSES ARE OUTRAGEOUS FOR SUCH A NICE CAR WITH SUCH LOW MILEAGE. DOES THIS MODEL HAVE ISSUES? I KEEP UP TH

My electric power steering went out while driving. Everywhere online says the 2013 flex has a recall for this but when I enter my vin it says no recall. There has been several claims of this on my model year and accidents and dangers reported. I want to know my my vehicle isn’t showing up for the recall when it’s never been replaced by ford so it should be replaced by Ford.

Power Steering Assist Default. Power steering has intermittently gone out several times and when the vehicle is powered off and back on it would worked properly. July 15, 2025 121,471 miles it went out and will not reset. Fortunately, this happened at the car wash and not while driving. It could have been a very dangerous situation while driving. Had it towed home. I have reported to Ford Case# CXH-04975179 July 16, 2025 and was told to take it to the dealer for evaluation and the dealer may assist $ with the repair. The (Power Steering Assist Fault) appeared on the dash. This has happened intermittently over the past several months and gone away but not it will not go away and the vehicle in inoperable.