“Tl*the contact owns a 1997 FORD f250 ld. While driving various speeds, the vibration of the spare tire rubs against and creates a hole in the rear fuel tank. The spare tire is securely mounted underneath the vehicle. The contact took the vehicle to the dealer and they stated that the failure was not covered under the warranty. They refused to send anyone out to inspect the vehicle. The failure mileage was 57,300.”
Owner complaint, filed Oct 24, 2008 at 57,300 miles
“Tl*the contact owns a 1997 FORD f-250 ld. The vehicle has milestone 1000r20, size 265-75/16 tires. The wires were exposed from the sides of the front driver side tires. A mechanic stated that they were unable to repair the tire because they were dangerous. The dealer where the tires were purchased was no longer in business. The purchase date was unknown. The tire failure mileage was 1,500.”
Owner complaint, filed Jul 30, 2007 at 219,330 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the tiresRecall (red: the tires)NHTSA investigation opened
Complaints about the 1997 F-250 peaked in 2000, with 56 filed that year. Owners had filed 1 complaints about the tires before the first recall that covers it, 97V187000 in October 1997; 41 more have come in since. In 2024 owners filed 1 so far.
14 safety recalls
Part 573 reports
Fuel System, Gasoline › Storage › Tank Assembly › Mounting11V385000
Filed Jul 29, 20111,100,000 vehiclesFord Motor Company
Defect. FORD IS RECALLING CERTAIN 1997 THROUGH 2003 MODEL YEAR FORD F-150, 2004 MODEL YEAR FORD F-150 HERITAGE, 1997 THROUGH 1999 MODEL YEAR F-250 LESS THAN 8,500 LBS. GROSS VEHICLE WEIGHT RATING (GVWR), AND 2002 AND 2003 LINCOLN BLACKWOOD VEHICLES MANUFACTURED FROM JUNE 20, 1995, THROUGH AUGUST 4, 2004, ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. PROLONGED EXPOSURE TO ROAD DEICING CHEMICALS MAY CAUSE SEVERE CORROSION OF THE FUEL TANK STRAPS WHICH SECURE THE TANK TO THE VEHICLE.
Risk. AS A RESULT OF THE CORROSION, ONE OR BOTH STRAPS MAY FAIL ALLOWING THE FUEL LINES TO SEPARATE FROM THE TANK, OR IN SOME CASES, CAUSING THE TANK TO CONTACT THE GROUND. EITHER SCENARIO MAY RESULT IN A FUEL LEAK PRESENTING A FIRE HAZARD.
Remedy. FORD WILL NOTIFY OWNERS AND INSTRUCT THEM TO TAKE THEIR VEHICLES TO A FORD OR LINCOLN DEALER TO HAVE THE FUEL TANK STRAPS REPLACED WITH STRAPS THAT HAVE INCREASED CORROSION PROTECTION. EARLY IN THIS CAMPAIGN, IF REPLACEMENT STRAPS ARE NOT AVAILABLE, DEALERS MAY INSTALL A CABLE SUPPORT UNDER THE STRAP AS AN INTERIM REPAIR OR A STEEL REINFORCEMENT OVER THE EXISTING STRAP AS A PERMANENT REPAIR. ANY REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. FORD'S RECALL CAMPAIGN NUMBER IS 11S21
Filed Aug 28, 2007175 vehiclesCequent Electrical Products
Defect. CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.
Risk. IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.
Remedy. ALL OF THE DEFECTIVE TOW PACKAGES ARE STILL AT THE DISTRIBUTOR LEVEL AND HAVE NOT BEEN SOLD TO ANY CONSUMERS.
Filed Aug 1, 200619,413 vehiclesMaxzone Auto Parts Corporation
Defect. CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NOS. 331-1129L-ASN AND 331-1129R-ASN, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. MAXZONE WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON JULY 28, 2006. OWNERS MAY CONTACT MAXZONE AT 909-822-3288.
Filed Aug 1, 20061,200,000 vehiclesFord Motor Company
Defect. ON CERTAIN TRUCKS EQUIPPED WITH SPEED CONTROL, GASOLINE OR NATURAL GAS ENGINES, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.
Risk. OVERHEATING COULD RESULT IN SMOKE OR BURN AND AN UNDERHOOD FIRE.
Remedy. DEALERS WILL INSTALL A FUSED WIRING HARNESS INTO THE SPEED CONTROL SYSTEM FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 7, 2006. OWNERS MAY CONTACT FORD AT 1-866-436-7332. (NOTE: ALSO SEE RECALLS 05V017 AND 05V388)
Defect. CERTAIN EAGLE EYES HEADLAMPS, P/NOS. FR208-B101R, FR208-B101L, FR208-B001R, AND FR208-B001L, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE PASSENGER VEHICLES LISTED ABOVE. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. SABRY LEE WILL NOTIFY OWNERS AND OFFER FULL CREDIT FOR ANY NONCOMPLIANT HEADLAMP. THE RECALL IS EXPECTED TO BEGIN ON JUNE 14, 2006. OWNERS MAY CONTACT SABRY LEE ACCOUNT EXECUTIVE AT 1-866-467-2279.
Filed Sep 7, 20054,500,000 vehiclesFord Motor Company
Defect. ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT, SMOKE, OR BURN.
Risk. A FIRE AT THE SWITCH COULD OCCUR.
Remedy. BY LETTER DATED SEPTEMBER 12, 2005, OWNERS WERE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED. OWNERS WHO HAVE HAD THEIR SPEED CONTROL DEACTIVATED ARE BEING NOTIFIED THAT PARTS WILL BE AVAILABLE AND ADVISED TO MAKE AN APPOINTMENT TO RECONNECT THE SPEED CONTROL BEGINNING IN FEBRUARY 2006. OWNERS WHO DID NOT HAVE THEIR SPEED CONTROL DEACTIVATED ARE BEING NOTIFIED TO HAVE THEIR SYSTEM REMEDIED BEGINNING IN FEBRUARY 2006. OWNERS ARE URGED TO AVAIL THEMSELVES OF THE FREE DISCONNECT SERVICE AS SOON AS POSSIBLE BECAUSE OF THE SIGNIFICANT RISK OF FIRE. OWNERS MAY CONTACT FORD AT 1-800-392-3673. (NOTE: ALSO SEE RECALLS 05V017 AND 06V286)
Filed May 27, 2003171,446 vehiclesFord Motor Company
Defect. ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, IF THE INTERMEDIATE SHAFT YOKE SEPARATES FROM THE STEERING GEAR INPUT SHAFT, THE STEERING SYSTEM BECOMES DISCONNECTED.
Risk. THIS COULD RESULT IN LOSS OF STEERING CONTROL, POTENTIALLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy. DEALERS WILL INSPECT THE STEERING INTERMEDIATE SHAFT YOKE TO DETERMINE IF THE YOKE IS FULLY SEATED ON THE STEERING GEAR INPUT SHAFT. IF THE YOKE IS FULLY SEATED NO SERVICE IS REQUIRED. IF THE YOKE IS NOT FULLY SEATED AND BOLT GROOVE AND SPLINE IS VISIBLE, THE INTERMEDIATE SHAFT AND BOLT WILL BE REPLACED AS WELL AS THE BOLT AT THE STEERING COLUMN CONNECTION. OWNER NOTIFICATION BEGAN ON MAY 30, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Filed May 22, 200113,000,000 vehiclesFord Motor Company
Defect. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
Risk. SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
Remedy. THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings00V231000
Filed Aug 17, 2000670,509 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS MANUFACTURED AT THE KANSAS CITY OR NORFOLK ASSEMBLY PLANTS. THE FRONT FUEL LINE ASSEMBLY COULD HAVE A HOLE RUBBED THROUGH IN ONE OF TWO LOCATIONS. THE FIRST LOCATION IS BELOW THE FUEL RAIL CONNECTION WHERE THE FLEXIBLE HOSE IS CRIMPED TO THE STEEL TUBE. THE BRACKET THAT ATTACHES THE FRONT FUEL LINE TO THE TRANSMISSION COULD HAVE BEEN BENT DURING ASSEMBLY. THE SECOND LOCATION IS AT THE REAR STEEL TUBE SECTION FORWARD OF THE REAR BRACKET. DURING INSTALLATION THE REAR STEEL TUBES OF THE FRONT FUEL LINE ASSEMBLY COULD HAVE BEEN BENT DOWNWARD. IN VEHICLES EQUIPPED WITH A MANUAL 4XZ4 TRANSFER CASE SHIFTER, THE SHIFTER LINKAGE MAY CONTACT THE STEEL TUBES AS IT IS BEING SHIFTED BETWEEN 4H, 4L, 2L AND NEUTRAL.
Risk. THIS CONDITION COULD RESULT IN FUEL LEAKAGE. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy. DEALERS WILL INSPECT THESE LINES AND REPLACE THE FRONT FUEL LINE ASSEMBLY IF NECESSARY. OWNER NOTIFICATION BEGAN OCTOBER 27, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Filed May 13, 19981,520,000 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES AND LIGHT DUTY PICKUP TRUCKS. THE LUG NUTS ON THESE VEHICLES MAY NOT CREATE SUFFICIENT CLAMP LOAD ALLOWING WHEEL MOVEMENT IN RELATION TO THE HUB/ROTOR MOUNTING SURFACE.
Risk. THIS CAN RESULT IN THE LOOSENING OF LUG NUTS, STUD FATIGUE FAILURE, AND THE POTENTIAL FOR A WHEEL SEPARATION FROM THE VEHICLE, INCREASING THE RISK OF A VEHICLE CRASH.
Remedy. OWNERS OF THESE VEHICLES WILL BE RECEIVING TWO NOTIFICATIONS. THE FIRST NOTIFICATION, WHICH BEGAN IN MAY 1998, WILL PROVIDE AN INTERIM REPAIR PROCEDURE UNTIL PARTS BECOME AVAILABLE. THIS INTERIM PROCEDURE CAN BE COMPLETED BY OWNERS OR THEIR DEALERS. IT SPECIFIES THAT THE LUG NUT TORQUE MUST BE VERIFIED TO BE 100 LBS. THEN THE LUG NUTS NEED TO BE TIGHTENED AN ADDITIONAL 1/8 TO 1/4 TURN MORE. THERE WILL BE A SECOND OWNER NOTIFICATION, WHICH IS EXPECTED TO BEGIN JULY 20, 1998, UNDER WHICH DEALERS WILL INSPECT THE WHEEL STUDS AND REPLACE THE WHEEL LUG NUTS.
Filed Oct 29, 199731,600 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS AND CHASSIS. THE TIRES ON THESE VEHICLES WERE DAMAGED DURING MOUNTING ONTO THE WHEELS. ONLY TRUCKS PRODUCED AT THE CUAUTITLAN, MEXICO PLANT BETWEEN SEPTEMBER 1, 1996, AND JULY 17, 1997, WERE AFFECTED BY THE DEFECT.
Risk. THE BEAD AREA OF THE TIRE WAS CUT WHICH COULD RESULT IN AIR LOSS. SUDDEN AIR LOSS COULD OCCUR RESULTING IN A LOSS OF VEHICLE CONTROL.
Remedy. DUE TO THE AGE OF THE VEHICLES AND THIS RECALL AFFECTING ORIGINAL EQUIPMENT TIRES ONLY, FORD WILL NO LONGER ACCEPT CLAIMS FOR THIS CAMPAIGN.
Power Train › Automatic Transmission › Gear Position Indication (prndl)97V171000
Filed Oct 7, 1997866,000 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS AND MULTI-PURPOSE PASSENGER VEHICLES. IF THE AUTOMATIC TRANSMISSION SHIFT CABLE ASSEMBLY WAS NOT FULLY ATTACHED TO THE STEERING COLUMN BRACKET, THE SHIFT CABLE ASSEMBLY CAN COME OUT OF THE BRACKET. THE VEHICLE OPERATOR WOULD THEN NOT BE ABLE TO SHIFT THE TRANSMISSION FROM ONE OF THE DRIVE GEAR POSITIONS INTO THE PARK POSITION EVEN THOUGH THE GEAR SHIFT SELECTOR WOULD INDICATE "PARK."
Risk. THE CONDITION WOULD NOT ALLOW A DISENGAGEMENT OF THE TRANSMISSION FROM THE PARK POSITION OR AFFECT PROPER NEUTRAL START SWITCH OPERATION. UNINTENDED VEHICLE MOVEMENT COULD OCCUR IF THE PARKING BRAKE WAS NOT SET.
Remedy. DEALERS WILL MAKE THE PROPER ATTACHMENT OF THE TRANSMISSION SHIFT CONTROL CABLE TO THE STEERING COLUMN BRACKET AND ADD A TIE STRAP TO THAT CONNECTION.
Service Brakes, Hydraulic › Foundation Components › Master Cylinder96V184000
Filed Sep 25, 19961,200 vehiclesFord Motor Company
Defect. THE RETAINER CLIP THAT HOLDS THE MASTER CYLINDER PUSH ROD TO THE BRAKE PEDAL ARM IS MISSING.
Risk. A LOSS OF SERVICE BRAKING CAN OCCUR INCREASING THE RISK OF A VEHICLE ACCIDENT.
Remedy. DEALERS WILL INSPECT TO VERIFY THAT THE RETAINER CLIPS ARE INSTALLED AND IF CLIPS ARE MISSING WILL INSTALL CLIPS.
Filed Aug 29, 1996134,770 vehiclesFord Motor Company
Defect. THE CERTIFICATION LABELS ON THE INVOLVED VEHICLES HAS INCORRECT REAR TIRE INFLATION PRESSURE DESIGNATIONS. THIS DOES NOT COMPLY WITH FMVSS NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Risk. INCORRECT INFLATION PRESSURES COULD CAUSE PREMATURE WEAR OF THE REAR TIRES. .
Remedy. OWNERS WILL BE PROVIDED WITH CORRECT CERTIFICATION LABELS AND INSTRUCTIONS FOR INSTALLING THESE LABELS. DEALERS CAN INSTALL THIS LABEL IF THE OWNER SO DESIRES.
All 14 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 3 name the 1997 F-250.
SPARK PLUG EJECTION FROM CYLINDER HEADDefect petition DP05005Closed
Opened Sep 22, 2005Closed Jan 4, 2006engine
On september 6, 2005, odi received a petition requesting that the agency investigate allegations of engine spark plug ejection in certain model year 1997 through 2004 FORD vehicles with triton v-8 and v-10 engines.odi received a total of 474 non-duplicative complaints on the subject vehicles where the complainant, or the dealer repairing the vehicle, reported that a spark plug detached from the cylinder and/or ejected from the engine.as of december 8, 2005, odi is not aware of any allegations where the alleged defect resulted in a loss of vehicle control, a crash, an injury, or a fatality in …
Opened Mar 22, 2005Closed Aug 2, 2006Led to recall 05V388000electrical system
Ea05-005 is closed with FORD?s actions in recalls 05v-017, 05v-388, and 06v-286, recalling approximately 6.7 million vehicles equipped with texas instruments speed control deactivation switches (scds).the brake systems in these recalled vehicles generate a vacuum that can potentially cause the scds to fail and, in certain switch installation orientations, catch fire.FORD is also including the entire population of 1998 explorers.FORD has informed odi that testing to determine the cause of failures in the 1998 explorers will continue after this investigation is closed.odi believes that the …
FIRESTONE P235 TIRES MAY EXHIBIT A HIGH FREQUENCY VIBRATION AT 65-75 MPH. *TT
What owners reported
Newest filings
Fuel System, Gasoline
Filed Aug 26, 2024133,000 milesGA
The contact owns a 1997 Ford F-250. The contact stated that the fuel strap failed and there was a hole in the fuel tank. The contact stated that there was fuel leaking from the vehicle. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 11V385000 (Fuel System, Gasoline) and 00V231000 (Fuel System, Gasoline). The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 133,000.
Wheels
Filed Mar 8, 2020134,560 milesCA
TIRE BLOW OUT ON FREEWAY CALIFORNIA I-5 AT 210 INTERCHANGE BFGOODRICH LT235/85 R16 LTR M+S 1655 MILES ON THE TIRES INSTALLED 05-20-2019 OF LAST YEAR
Seat Belts
Filed Jul 17, 2019112,000 milesCA
THE DRIVER SIDE SEATBELT DISCONNECTS RANDOMLY. THIS HAS HAPPENED WHILE I WAS IN PARK, DRIVING AND WHILE REVERSING. THIS HAS OCCURRED ON CITY STREETS AS WELL AS FREEWAY/HIGHWAY. IT HAS HAPPENED WHILE I WAS TURNING LEFT OR RIGHT, MAKING A U-TURN AS WELL AS DRIVING FORWARD. IT HAS ALSO HAPPENED WHILE I WAS ATTEMPTING TO CHANGE RADIO STATIONS. AS IT STANDS EVERY TIME I DRIVE THE TRUCK THE SEATBELT WILL DISCONNECT AT LEAST 3 TIMES.
Fuel/Propulsion System
Filed Jun 8, 2018130,745 milesCA
FUEL TANK 1 SEEMS TO PUMP FUEL INTO TANK 2. FUEL SWITCH ON "FRONT" SEEMS TO INDICATE PROPER AMOUNT OF FUEL. FUEL SWITCH ON "REAR" ALWAYS READS FULL. SOMETIMES FUEL WILL FLOW OUT OF REAR TANK AS SOON AS FUEL CAP IS REMOVED. I DROVE ABOUT 75 MILES WITH THE FUEL SWITCH ON "REAR". WHEN I ARRIVED AT MY DESTINATION, I UNSCREWED REAR TANK CAP AND FUEL SPEWED OUT.......MAYBE A GALLON OR SO.
Electrical System
Filed Dec 2, 2017253,400 milesKS
I HAVE HAD MY 1997 FORD F-250 FOR A FEW YEARS AND BESIDES AN ABI'S I'VEW PREVIOUS OWNER IT HASN'T GIVEN ANY ISSUE. THAT IS UP UNTIL A MONTH AGO WHEN MY INSTRUMENT CLUSTER UP AND QUIT WORKING. THERE WAS NO WARNING AND NO FUSES OR RELAYS FAULTY EITHER, I SPOKE WITH FRIENDS OF MINE WHO OWN SIMILAR MODEL YEARS OF MY TRUCK AND THEY SAY THEY HAVE HAD THE SAME ISSUE.
Engine
Filed Dec 16, 2015127,000 milesWA
THE TRUCK WOULD STOP RUNNING WHILE DRIVING DOWN THE STREET, NOT START AFTER DRIVING, STOP SHUT OFF AND THEN WOULD NOT START. SOME TIMES IT MAY NOT START FOR SEVERAL DAYS THEN ALL OF A SUDDEN IT WOULD START UP AGAIN AND BE FINE FOR WEEKS THEN WOULD START THE WHOLE PROCESS OVER AGAIN. IT MAY STOP AT ANY TIME ANY WHERE WHETHER HIGHWAY OR CITY STREET. TOTAL LOSS OF POWER, ENGINE SHUTS OFF. I HAD MANY EXTREMELY DANGEROUS SITUATIONS, WITH FAMILY MEMBERS AND OTHER VEHICLES CAUSING THEM TO MAKE EVASIVE ACTIONS. THIS VEHICLE HAS A MANUFACTURES BUY BACK FROM ORIGINAL PURCHASER WHEN, NEW BUT NO EXPLANATION COULD BE FOUND. I SPOKE TO FORD AND THEY SAID THEY HAVE NO RECORD OF THE BUY BACK. IT IS ON THE TITLE ALSO.
Engine
Filed May 12, 2015207,000 milesSC
THIS IS THE FOURTH TIME THIS HAS HAPPENED, THE SPARK PLUG SHOOTS OUT OF THE BLOCK AND SHORTLY AFTER YOU CAN SMELL GAS FUMES WITH IS AN OBVIOUS FIRE HAZARD. NOT ONLY IS IT EXPENSIVE TO FIND A MECHANIC WHO CAN COIL THE PLUG BACK INTO THE BLOCK, AFTER READING ABOUT IT THE SAME INCIDENT HAPPENS TO MANY OWNERS WHO HAVE THE SAME TRUCK AS I DO. YET, THERE HASN'T BEEN A RECALL.
Fuel/Propulsion System
Filed Jan 28, 2015168,000 milesOH
TL*THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT FROM LOW GEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 168,000.
Seat Belts
Filed Jan 13, 2015130,000 milesIN
WHEN BUCKLING IN THE RETRACTOR FAILED. I AM NOT ABLE TO HAVE ANYONE IN THE PASSENGER SIDE OF MY TRUCK NOW. I SEE A SAFETY RECALL FOR THE SAME YEAR TRUCK BUT THE F150. I HAVE AN F250. ALL REPLACEMENT BELTS I HAVE FOUND HAVE HAD THE SAME PROBLEM. *TR
Air BagsCrash1 injured
Filed Aug 1, 2014278,000 milesLA
TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED THAT HE WAS INVOLVED IN A CRASH WHERE THE AIRBAGS DID NOT DEPLOY AT THE POINT OF IMPACT. A POLICE REPORT WAS FILED AND AN INJURY WAS SUSTAINED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 278,000.
Fuel/Propulsion System
Filed May 19, 2014248,000 milesAK
REF:EEN19-47774 (TO BE FWD BY MAIL) THE FRONT TANK STRAP ON THE VEHICLE FAILED AND THE TANK DROPPED UNTIL SUPPORTED BY SKID PLATE. SOME DIESEL FUEL SPILLED IN GARAGE, CREATING FIRE HAZARD BUT WAS CLEANED UP W/O INCIDENT. I CONTACTED DIEHL FORD IN BELLINGHAM WA AS NO FORD DEALER IN JUNEAU AK AT THAT TIME. I ORDERED AND THEY SENT 2 STRAPS (F72Z-9054-BA), BOLTS&NUTS WHICH I FOUND OUT LATER WERE NOT AUTHORIZED BY SAFETY RECALL 11S21! I CONTACTED THE LOCAL (TEMPORARY) FORD REPAIR FACILITY--EVERGREEN MOTOR WORKS RELATIVE TO THIS REPAIR AND THEY DISCOVERED THE SAFETY RECALL 11S21 AND STATED THAT ALASKA VEHICLES WERE NOT COVERED BY THIS RECALL.I COTACTED FORD MOTOR CO. BY EMAIL AND GOT THE SAME ANSWER. AS A SENIOR ELECTRICAL ENGINEER I KNOW THIS IS TOTAL BS AS ALASKA HAS MUCH WORSE WEATHER CONDITIONS THAN ANY OF THE :SOUTH 48" STATES COVERED BY SAFETY RECALL 11S21!! STANLEY FORD IS NOW THE LOCAL FORD DEALER BUT STILL COULD NOT FIX MY FORD F250 TANK STRAP UNDER THE RECALL BUT COULD FIX THE SAFETY RECALL 09S09 SPEED CONTROL MOD! IT SHOULD BE ALSO NOTED THAT THE DRIVER SEAT BELT BUCKLE FAILED ABOUT THE SAME TIME!! FORD CO. DID NOT SEEM INTERESTED IN THIS PROBLEM. I REPLACED THIS IMMEDIATELY AS I FEEL SAFETY IS VERY IMPORTANT! SIGNED/ [XXX] SR. ENGINEER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Fuel System, Gasoline
Filed Apr 22, 2014114,000 milesVT
DRIVING THE VEHICLE AT A SLOW SPEED OVER A GRAVEL ROAD, THE STRAPS AND/OR THEIR ATTACHMENT POINTS TO THE FRAME FAILED, ALLOWING THE TANK TO DROP AND MAKE CONTACT WITH THE ROAD. THIS WAS PRIOR TO FORD'S RECALL REGARDING THE STRAPS AND A REPAIR WAS MADE AT THE LOCAL SHOP. REPAIRS CONSISTED OF A NEW TANK, SENDING UNIT AND STRAPS. THE SHOP INDICATED THAT THE STRAPS HAD FAILED BUT NEW STRAPS COULD NOT BE FITTED BECAUSE, EITHER BECAUSE OF THE MECHANICAL ACTION OF TEARING AWAY THE TANK OR BECAUSE OF DETERIORATION, THE MOUNTING POINTS WERE NOT IN SUFFICIENTLY GOOD SHAPE TO REATTACH THE STRAPS. THE SHOP FASHIONED AN ATTACHMENT CONSISTING OF CHAINS SUSPENDING THE TANK FROM THE FRAME. SUBSEQUENTLY, ON RECEIVING FORD'S RECALL NOTICE REGARDING THE STRAPS, I TOOK THE VEHICLE TO A FORD DEALER WHO, AFTER AN ATTEMPT TO REPAIR, INDICATED THE VEHICLE NEEDED MORE WORK TO IMPLEMENT THE CORRECTION. THE DEALER (AND I) SPOKE TO A FORD REPRESENTATIVE WHO INITIALLY AUTHORIZED THE REPAIR BUT, WHEN THE EXTEND OF THE REQUIRED REPAIR WAS SOMEWHAT GREATER THAN ANTICIPATED, WAS OVERRULED BY SOMEONE ELSE AT FORD AND FORD DENIED THE REPAIR. THE TRUCK EFFECTIVELY COULD NOT BE INSPECTED IN THE FUTURE BECAUSE OF THIS DEFECT AND IT USE WAS LOST OTHER THAN OCCASIONAL USE ON THE PROPERTY. FOLLOW-UPS WITH FORD RESULTED IN THEIR CLAIM THAT FORD WAS ONLY LIABLE FOR THE STRAPS AND NOT ANY CONSEQUENTIAL OR RELATED DAMAGE AND NO OTHER RECOURSE WAS AVAILABLE. I WOULD LIKE THE NATIONAL HIGHWAY TRAFFIC SAFETY ASSOCIATION TO
Fuel System, Gasoline
Filed Apr 22, 2014114,000 milesVT
THE FUEL TANK STRAPS FAILED ON MY TRUCK CAUSING THE FUEL TANK TO DETACH AND MAKE CONTACT WITH THE GROUND WHILE THE VEHICLE WAS IN MOTION. I HAD THE TANK AND RELATED PARTS REPLACED AT A LOCAL SHOP. HOWEVER, THE MECHANIC INFORMED ME THAT THE MOUNTING POINTS FOR THE VEHICLE'S GAS TANK STRAPS WERE ALSO RUSTED AND NEW STRAPS COULD NOT BE INSTALLED IN THE NORMAL MANNER. WHEN THE RECALL WAS ISSUED I TOOK THE VEHICLE TO A LOCAL FORD DEALER THAT ATTEMPTED AN OFFICIAL REPAIR OF THE STRAPS BUT CONCLUDED THE MOUNTING BRACKETS WERE TOO DAMAGED TO INSTALL NEW STRAPS. WHETHER THE DEFECT WAS ALL CORROSION OR A COMBINATION OF CORROSION AND THE EFFECTS OF THE TANK BEING RIPPED FROM THE REMAINING MOUNTS WHEN THE STRAPS FAILED WAS NOT DETERMINED. THE DEALER AND I CALLED A FORD COMPANY REPRESENTATIVE WHO INITIALLY AGREED TO HAVE FORD COVER THE REPAIR OF THE VEHICLE BUT THIS WAS LATER RESCINDED BY A SUPERIOR AND I LEFT WITH AN UNSAFE, INCOMPLETE REPAIR. I WOULD LIKE THE NATIONAL HIGHWAY TRAFFIC SAFETY ASSOCIATION TO EXAMINE THE INCIDENCE OF STRUCTURAL AND MOUNTING BRACKET FAILURES DUE TO PREMATURE CORROSION NOT LIMITED TO THE STRAPS THEMSELVES. SEVERAL LOCAL MECHANICS HAVE COMMENTED THAT THEY SEE THIS VERY, VERY FREQUENTLY ON FORD TRUCKS OF THAT VINTAGE. MY TRUCK WILL NOT PASS INSPECTION WITH THE BRACKETS RUSTED AS THEY ARE. GIVEN THE SERIOUSNESS OF THE ISSUE, I BELIEVE THIS BEARS VERY CLOSE EXAMINATION. FORD SAYS IT HAS NOT PROCESS TO FOLLOW UP ON THIS CONCERN. I CONTINUE TO RECEIVE RECALL NOTICE
Fuel System, Gasoline
Filed Feb 8, 2014114,967 milesIL
NOVEMBER,2005 WOKE UP TO HEAVY ODOR OF GAS COMING FROM MY ATTACHED GARAGE FOUND MY 1997 F-250 TRUCK HAD LOST GALLONS OVERNITE TOOK TO LOCAL FORD DEALER TOLD ME TANK RUSTY,UNDER SKID PLATE& SPARE TIRE. COST ME $734.27 I SAID IS THERE A PROBLEM WITH THESE TANKS,WAS ASKED ABOUT RECALL WAS TOLD NO RECALL-WENT HOME CALLED FORD MOTOR CO.TOLD THEM MY SITUATION &COSTS FOR A GARAGE KEPT,RARELY SAW SNOW & METICULOUSLY KEPT UP INSIDE & OUT TRUCK ,THEY WERE NO HELP AT ALL. SOLD THIS TRUCK APPROX 2006 TO MY FRIEND WHO OWNS A LOCAL HARLEY DAVIDSON BUSINESS,IT IS STILL RUNNING AND LOOKING GREAT. THEN BOUGHT 1997 F-150 AT LOCAL FORD DEALER 5/14/12 THAT I GOT A RECALL ON FOR THE SAME PROBLEM, HAD WORK DONE FOR THEFUEL TANK/STRAP ASY TOOK IT IN DONE AT NO COST,I BELIEVE I AM OWED A REFUND & INTEREST ON THE $734.27 ON THE 1997 F250 IN MY GARAGE ALSO WERE 2 HARLEYS ONE BEING A COLLECTIBLE I FEEL FORD CHOSE TO KEEP THIS MATTER HUSHED AND I COULD HAVE LOST EVERYTHING. I BELIEVE I AM DUE A REFUND ASAP I SHOULD NOT HAVE HAD TO PAY FOR FORD MOTOR COMPANY'S MISTAKES AND ATTEMPTED COVER UP. THANK YOU FOR YOUR TIME & ATTENTION TO MY LONG OVERDUE MATTER, ANY HELP TO RIGHT THIS WRONG WOULD BE GREATLY APPRECIATED. *TR
Fuel System, Gasoline
Filed Nov 1, 2013156,000 milesMO
REAR GAS TANK LEAKING GAS.STRAPS APPEAR TO HAVE RUBBED HOLE IN TANK. *TR
Wheels
Filed Feb 4, 201397,000 milesNH
TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE SPARE TIRE DETACHED FROM THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE CABLE THAT HOLDS THE BRACKET AND THE SPARE TIRE WAS LOOSE. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 97,000.
Fuel/Propulsion System
Filed Aug 10, 2012146,000 milesWY
TL* THE CONTACT OWNS A 1997 FORD F250. THE CONTACT STATED HE SMELLED FUEL COMING FROM THE REAR OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED FUEL LEAKING ONTO THE GROUND. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE AND THE CURRENT MILEAGE WAS 146,000. UPDATED 09/19/12*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY A LOCAL SHOP. THE MANUFACTURER OFFERED NO ASSISTANCE. UPDATED 09/19/2012 *JS
Power Train › Axle Hubs
Filed Jul 23, 2012145,318 milesOH
TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT AUTO REPAIR FACILITY FOR AN UNRELATED REPAIR WHEN THE TECHNICIAN DETECTED THAT FIVE OF THE SEVEN SPOKES ON THE FRONT DRIVER'S SIDE WHEEL WERE COMPLETELY RUSTED. THE OTHER THREE WHEELS EXHIBITED RUST HOLES AND CRACKS. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 145,318. UPDATED 09/05/12*LJ THE CONSUMER STATED THE PROBLEM WAS FOUND AFTER THE AXLE, HUB AND ROTOR WERE REPLACED AT A COST OF $ 1000.00. UPDATED 09/10/12
Fuel System, Gasoline
Filed Mar 6, 2012180,000 milesMA
TL* THE CONTACT OWNS A 1997 FORD F-250. WHILE THE VEHICLE WAS PARKED AND TURNED OFF, THE CONTACT NOTICED AN OVERPOWERING GASOLINE SMELL COMING FROM THE REAR OF THE VEHICLE. AFTER EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE FUEL TANK WAS LEAKING NEXT TO THE FUEL TANK STRAPS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT NHTSA CAMPAIGN ID NUMBER:11V385000 APPLIED TO HIS VEHICLE AND THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 180,000.
Wheels
Filed Feb 14, 2012175,000 milesOH
TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED WHILE DRIVING, THE WHEEL DETACHED COMPLETELY FROM THE VEHICLE. THE CONTACT STATED THAT SALT WAS LODGED INSIDE OF THE RIM, CAUSING THE RIM TO RUST. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 175,000. UPDATED 04/13/12 *BF UPDATED 05/12/2012 *JS
Fuel System, Gasoline
Filed Dec 9, 2011142,000 milesMN
TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE FUEL TANK WAS ALSO RUSTED. THE MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 142,000.
Fuel System, Gasoline
Filed Oct 2, 201177,944 milesNY
UPON READING ABOUT A FORD RECALLS 2.7 MILLION F150-250 TRUCKS I FOUND THAT MINE WAS INCLUDED IN THAT RECALL BY CALLING THE DEALERSHIP IN SCARSDALE, NY. MADE AN APPOINTMENT FOR SEPT 20, 2011 AND AFTER AN HOUR IN SERVICE THEY TELL ME THEY CANNOT REPLACE STRAPS BECAUSE THE STRAPS HAVE MADE A HOLE IN TANK (RUSTED THROUGH). I WAS SENT OUT OF THE DEALERSHIP WITH NOTICE THAT FORD WAS NOT GOING TO PAY FOR REPLACEMENT TANK AND THEY COULD NOT DO THE STRAP RECALL BECAUSE OF THE TANK. NO TEMPORARY STRAP WAS PLACED AROUND MY TANK TO KEEP IT FROM FALLING ONTO ROADWAY. SO I HAD BEEN DRIVING THE TRUCK READY TO DROP THE BOMB AT ANYTIME. ON SEPT 27, 2011 I WENT TO ANOTHER DEALERSHIP SMITH CAIRNS IN YONKERS AND AFTER A DAY WAS TOLD THE SAME THING. I HAVE AND WILL NOT REMOVE MY TRUCK FROM THIS DEALERSHIP UNTIL FORD MAKES IT SAFE TO DRIVE AT THEIR EXPENSE. *TR
Fuel System, Gasoline › Storage › Tank Assembly › Mounting
Filed Sep 20, 201177,989 milesNY
TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE STORAGE: TANK ASSEMBLY: MOUNTING). THE CONTACT WAS INFORMED THAT THE RECALL REPAIRS COULD NOT BE PERFORMED BECAUSE THE RUSTED FUEL TANK STRAPS CAUSED FRICTION AND CREATED A HOLE IN THE FUEL TANK AND CAUSED FUEL TO LEAK. THE TANK WAS NOT COVERED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 77,989 AND THE CURRENT MILEAGE WAS 77,944. UPDATED 10/14/11 *BF THE COSNSUMER WAS ALSO INFORMED HE MUST PAY FOR A RUSTED FILLER NECK AT A COST OF $ 319.52.
Fuel System, GasolineFire
Filed Sep 15, 2011140,000 milesPA
TL* THE CONTACT OWNS A 1997 FORD F-250 HD. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM OUTSIDE OF THE VEHICLE AND ALSO SMELLED A SLIGHT BURNING ODOR. UPON REACHING THE DESTINATION THE CONTACT NOTICED BOTH FUEL TANK STRAPS WERE FRACTURED WHICH WERE SUPPORTING THE FRONT FUEL TANK. THE VEHICLE WAS EQUIPPED WITH A DUAL FUEL TANK. AS A RESULT OF THE DRAGGING OF THE FRONT FUEL TANK, THERE WAS DAMAGE WHICH CAUSED A LARGE FUEL LEAK. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Fuel System, Gasoline › Storage › Tank Assembly › Mounting
Filed Sep 15, 2011138,048 milesKY
TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED THAT THE FUEL TANK WAS RUSTED, WHICH CAUSED A FUEL LEAK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) BUT DID NOT WANT TO MOUNT A RUSTED TANK. NEITHER THE DEALER NOR MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 138,048. UPDATED 1/20/12 *CN THE CONSUMER STATED THE GAS TANK WAS LEAKING, DUE TO RUSTED MOUNTED STRAPS. UPDATED 02/01/12
Fuel System, Gasoline
Filed Sep 14, 201171,506 milesPA
TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE SMELLED A FUEL ODOR. UPON EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE STRAPS WHICH HELD THE FUEL TANK IN PLACE CORRODED THROUGH THE FUEL TANK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE FAILURE MILEAGE WAS 71,506.
Fuel System, Gasoline
Filed Aug 6, 201191,150 milesME
AFTER HEARING ABOUT THE FORD RECALL ON AUGUST 1, 2011 CONCERNING THE METAL MOUNTING STRAPS HOLDING UP THE GAS TANK(S) ON 1997-1999 FORD F-250 TRUCKS, I CHECKED UNDERNEATH MY TRUCK AND FOUND THAT ONE OF THE MOUNTING STRAPS ON THE FRONT GAS TANK WAS COMPLETELY RUSTED AND HANGING. THE OTHER FRONT STRAP AS WELL AS THE TWO STRAPS ON THE REAR GAS TANK ARE ALSO SEVERELY RUSTED AND COMPROMISED. I CONTACTED MY LOCAL FORD DEALER AS WELL AS FORD MOTOR COMPANY TO LET THEM KNOW ABOUT THE PROBLEM BUT THEY REFUSED TO DO ANYTHING ABOUT IT. IT IS JUST A MATTER OF TIME BEFORE THESE STRAPS WILL FAIL CAUSING MY GAS TANKS TO HIT THE GROUND.
Fuel System, Gasoline
Filed Aug 4, 201190,000 milesNH
TL* THE CONTACT OWNS A 1997 FORD F-250. WHILE DRIVING 5 MPH, THE FUEL TANK STRAP FRACTURED AND ONLY ONE STRAP WAS LEFT THAT TO KEEP THE FUEL TANK ATTACHED TO THE VEHICLE. THE DEALER ADVISED THE CONTACT OF NHTSA CAMPAIGN ID NUMBER: 11V385000 ( FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) BUT STATED THAT THE CONTACTS VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BY A PRIVATE MECHANIC WHO REPLACED BOTH FUEL TANK STRAPS. THE CURRENT MILEAGE WAS 92,500 AND THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Fuel System, Gasoline
Filed Aug 1, 2011210,000 milesMT
JUST FILLED THE TRUCK WITH GAS. WAS DRIVING ON A WASHBOARD DIRT ROAD. THE FRONT OF THE GAS TANK DROPPED ONTO THE ROAD AND DRAGGED. TANK WAS PUNCTURED AND SEVERAL GALLONS OF GAS LEAKED OUT SLOWLY. I USED A WRATCHET STRAP TO LIFT THE TANK OFF THE ROAD AND SECURE IT. PATCHED THE TANK WITH A SEALER FROM THE AUTO PARTS STORE BUT BY NEXT MORNING IT WAS LEAKING AGAIN. PURCHASED A USED TANK AND STRAPS FROM A JUNKYARD FOR $150. THE ORIGINAL TANK IS IN MY JUNKPILE IF YOU'D LIKE IT. GLAD TO SEE THIS PROBLEM IS BEING CORRECTED. IF I HAD BEEN DRIVING ON AN ASPHALT ROAD I'D PROBABLY BE IN HEAVEN RIGHT NOW. *KB
Fuel System, Gasoline
Filed May 9, 2011116,240 milesPA
AFTER FILLING GAS TANK AND PARKING THE VEHICLE AT HOME, A STRONG SMELL OF GAS WAS NOTED WITH A LARGE AMOUNT OF GAS COMING FROM THE IN AREA OF THE GAS TANK. UPON INSPECTION OF THE GAS TANK, IT WAS NOTED THAT GAS WAS LEAKING IN SEVERAL AREAS. 20 GALLONS OF FUEL WAS LOST OVER A THREE DAY PERIOD WHILE THE TRUCK WAS PARKED, AND AFTER DRIVING ONLY 20 MILES ON AN APPROX. 24 GALLON TANK OF FUEL, THE TRUCK WAS EMPTY OF FUEL. I REPLACEMENT FUEL TANK AND STRAPS WERE BOUGHT FROM A LOCAL PARTS STORE, AFTER CONTACTING A LOCAL FORD DEALERSHIP AND WAS TOLD FORD NO LONGER PRODUCED FUEL TANKS FOR THE MAKE AND MODEL OF THE VEHICLE. UPON REMOVING THE ORIGINAL FUEL TANK AND STRAPS, SIGNIFICANT AMOUNTS OF RUST AND CORROSION NOTED ON BOTH SUPPORT STRAPS AND TO THE UNDER SIDE OF THE FUEL TANK ALSO WITH SEVERAL SMALL HOLES IN THE TANK IN THE AREA OF THE FUEL TANK SUPPORT STRAPS. *TR
Engine and Engine Cooling › Engine
Filed Feb 6, 2011165,995 milesPA
FORD MOTOR CO. REFUSES TO DO SAFETY RECALL 07S57 ON MY 97 F-250 THE RECALL IS FOR THE CAM SHAFT POSITION SENSOR. IT MUST BE REPLACED BECAUSE THE VEHICLE STALLS WHILE DRIVING WHICH CAN LEAD TO AN ACCIDENT. THEY ARE REFUSING TO DO THE RECALL DUE TO A SEIZED BOLT. IF THIS BOLT BREAKS THEY WANT ME TO PAY $2500 TO GET THE SAFETY RECALL COMPLETED. *TR
Suspension › Front
Filed Nov 23, 2010TX
MY 1997 FORD F250 4WD TRUCK HAS DEVELOPED A POPPING NOISE IN THE RIGHT FRONT WHEEL HUB AREA. I FOUND THE DRIVE SHAFT FROM THE FRONT TRANSFER CASE COULD BE MOVED IN AND OUT OF THE WHEEL HUB WITH A POPPING NOISE. I TOOK IT TO BE REPAIRED AND NO ONE CAN FIND PARTS. I HAVE LOOKED ON THE INTERNET AND SEARCHED LOCAL PARTS STORES AND CAN'T FINE THEM EITHER. ALL I FIND IS THAT EVERYONE ELSE HAS HAD SUSPENSION PROBLEMS ON THIS MODEL. HOW DO I GET IT REPAIRED? *TR
Fuel System, Gasoline › Storage › Tank Assembly › MountingFire
Filed Sep 13, 2010114,000 milesWI
TL* THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT WAS DRIVING AT APPROXIMATELY 55 MPH WHEN HE HEARD A LOUD EXPLOSION. THE CONTACT COULD SEE SPARKS FROM BEHIND THE VEHICLE THROUGH THE REARVIEW MIRROR. THE CONTACT MOVED THE VEHICLE OFF THE ROADWAY AND DISCOVERED THAT THE FUEL TANK WAS PARTIALLY FRACTURED FROM THE VEHICLE AND DRAGGING. HE WAS ABLE TO STRAP THE FUEL TANK BACK ONTO THE VEHICLE AND DRIVE TO HIS RESIDENCE WITHOUT FURTHER INCIDENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR EXAMINATION OR REPAIRS. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 114,000.
Power Train › Automatic Transmission
Filed Aug 9, 2010150,000 milesCO
I HAVE A 1997 FORD F250 THAT WONT GO INTO PARK. THEREFORE, YOU CAN'T START THE VEHICLE WITHOUT PUTTING IT INTO NEUTRAL. THE TRUCK ROLLS WHEN TURNED OFF, BECAUSE IT'S NOT ENGAGED. I GOOGLED THE PROBLEM AND FOUND THIS RECALL HTTP://WWW.ARFC.ORG/COMPLAINTS/1997/FORD/F250 . I CALLED THE LOCAL DEALERSHIP AND THEY SAID IT DIDN'T PERTAIN TO MY TRUCK, CALLED THE FORD MOTOR COMPANY AND THEY SAID THE SAME THING. JUST ANOTHER EXAMPLE OF HOW FORD DOESN'T TAKE CARE OF THEIR CUSTOMERS. *TR
Electrical System
Filed Jun 16, 2010135,000 milesOK
AFTER SEVERAL INCHES OF RAIN MY 1997 FORD F250 LIGHT DUTY BEGAN TRYING TO START WHILE PARKED IN THE DRIVEWAY. THE ONLY WAY TO STOP IT WAS TO DISCONNECT THE BATTERY CABLE. THE BATTERY CABLE WAS RED HOT AND SMOKING. LUCKILY MY NEIGHBOR NOTICED OR IT WOULD HAVE CAUGHT FIRE. THIS IS THE SECOND OCCURRENCE OF THIS PROBLEM FOR THIS VEHICLE. BOTH FOLLOWED HEAVY RAINS. THE FIRST OCCURRENCE INCLUDED SPONTANEOUS STARTING, INTERIOR LIGHTS COMING ON, LEFT SIDE WINDOW FAILURE, SPEEDOMETER FAILURE, AND CONTINUED OPERATION OF FAN, WINDOWS AND RADIO WITH IGNITION OFF. RESEARCHING THIS ISSUE HAS MADE ME AWARE THAT THIS IS A COMMON PROBLEM DUE TO WATER LEAKING THROUGH THE WINDSHIELD AND SEEPING INTO THE GENERIC ELECTRONIC MODULE AND FUSE BOX CAUSING MULTIPLE SYMPTOMS INCLUDING THE ONES STATED ABOVE. *TR
Engine and Engine Cooling
Filed Sep 18, 200986,951 milesCA
I HAVE A 1997 FORD F-250 WITH WITH 87,000 MILES ON A 5.4 LITER ENGINE. ONE OF THE SPARK PLUGS WAS EJECTED FROM THE ENGINE, THREADS AND ALL, WHICH ALSO DAMAGED THE IGNITION COIL. *TR
Tires › Temporary/Emergency Spare Tire
Filed Oct 24, 200857,300 milesPA
TL*THE CONTACT OWNS A 1997 FORD F250 LD. WHILE DRIVING VARIOUS SPEEDS, THE VIBRATION OF THE SPARE TIRE RUBS AGAINST AND CREATES A HOLE IN THE REAR FUEL TANK. THE SPARE TIRE IS SECURELY MOUNTED UNDERNEATH THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE FAILURE WAS NOT COVERED UNDER THE WARRANTY. THEY REFUSED TO SEND ANYONE OUT TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 57,300. UPDATED 11/17/08 *BF UPDATED 11/18/08. *JB
Electrical System
Filed Sep 8, 200880,000 milesWA
WE RESPONDED TO FOMOCO RECALL #07S57 ON MARCH,08, ALL SUPPORTING DOCUMENTS WERE PROVIDED, ORIGINAL RECEIPTS,ETC. AFTER SEVERAL FOLLOW-UP CALLS TO THEIR CUSTOMER SERVICE CENTER, ON JUNE,08. WERE TOLD ALL IS IN ORDER AND APPROVED AND THE REIMBURSEMENT CHECK FOR $ 318.41 FOR REPAIR IS IN THE MAIL. SO FAR, AS OF SEPTEMBER 08 NO WORD FROM FORD...AND NO CHECK. *TR
Engine and Engine Cooling › Exhaust System › Emission Control › Crankcase (pcv)
Filed Jul 19, 200875,453 milesMN
MY COMPLAINT HAS TO DUE WITH THE PCV VALVE HOSE THAT RUNS TO THE VACUUM SYSTEM. IT GETS TOO WARM AND MELTS AND IT CAUSES THE ENGINE TO STUTTER OR STALL CAUSING THE VEHICLE TO STOP RAPIDLY. I HAVE NOTICED THIS ON MANY OF THE F250 OR F150 5.4L TRITON ENGINES. THIS HAS HAPPENED SEVERAL TIMES TO MY TRUCK AND IT IS EXPENSIVE TO KEEP REPLACING IT. IT HAS ALMOST CAUSED A FEW REAR ENDINGS. *TR
Unknown or Other
Filed Jun 17, 2008NV
TL*THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT RECEIVED A RECALL NOTICE IN MARCH OF 2008. HE CALLED THE MANUFACTURER AND WAS INFORMED THAT HIS NEAREST DEALER WAS 130 MILES AWAY. THE CONTACT DOES NOT FEEL THAT HE SHOULD HAVE TO TRAVEL THAT FAR FOR A REPAIR. HE ALSO BELIEVES THAT THE MANUFACTURER SHOULD PAY OR REIMBURSE HIM FOR THE FUEL USED TO MAKE THE ROUND TRIP. THE RECALL INFORMATION WAS UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 146,000.
Vehicle Speed Control
Filed May 5, 2008120,000 milesPA
TL*THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT RECEIVED A SAFETY RECALL NOTICE IN JANUARY OF 2008 FOR THE VEHICLE SPEED CONTROL. THE SPEED CONTROL WAS DISCONNECTED AT THAT TIME. THE CONTACT HAS NOT HEARD FROM FORD, WHO STATED THAT THEY WOULD CALL HIM WHEN THE PART WAS AVAILABLE. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 120,000.
Engine and Engine Cooling
Filed Apr 16, 200883,000 milesNC
TL*- THE CONTACT OWNS A 1997 FORD F250. HE RECEIVED A RECALL NOTICE FOR THE CRANKSHAFT POSITION SENSOR. HE TOOK THE VEHICLE TO THE DEALER AND THEY RAN A DIAGNOSTIC THAT SHOWED A PROBLEM WITH 3 SENSORS. THE CONTACT IS A MECHANIC SO HE REMEDIED THE RECALL HIMSELF. WHEN HE CONTACTED THE MANUFACTURER FOR REIMBURSEMENT OF THE PARTS AND LABOR HE WAS ADVISED THAT THEY WOULD ONLY REIMBURSE HIM FOR THE CRANKSHAFT POSITION SENSOR AND THAT THEY WOULD NOT REIMBURSE HIM FOR THE OTHER PARTS OR LABOR. THE CURRENT MILEAGE WAS 86000 AND THE FAILURE MILEAGE WAS 83000.
Vehicle Speed Control
Filed Feb 20, 2008CA
1997 FORD F-250 RECALL FOR SPEED CONTROL SYSTEM. CONSUMER STATES THAT TWO DEALERS HAVE STATED THAT THE PARTS ARE NOT AVAILABLE. HE WOULD LIKE THE DEALER TO INFORM HIM WHEN THE PARTS COME IN. HE STATES HE SHOULD NOT HAVE TO CALL TO FIND OUT. *KB
Steering
Filed Jan 22, 2008146,000 milesMO
TL*THE CONTACT OWNS A 1997 FORD F250. THE STEERING COLUMN BEGAN SHAKING FROM LEFT TO RIGHT AND THEN LOCKED. THE CONTACT APPLIED FORCE TO THE STEERING WHEEL TO UNLOCK IT AND THE SHAFT BEARING FAILED. THE DEALER STATED THAT THE TRUST BEARING WAS ON BACK ORDER AND THEY DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THE CONTACT STATED THAT THIS WAS THE SECOND FAILURE HE EXPERIENCED WITH THE STEERING. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 147,000 AND FAILURE MILEAGE WAS 146,000.
Air Bags › FrontalCrash2 injured
Filed Nov 16, 2007130,000 milesAZ
WHILE TRAVELING ON ARIZONA STATE HWY 87 NORTH FROM PAYSON AS ENTERING INTO PINE ARIZONA I STRUCK A LARGE TRUCK FROM REAR. THIS CAUSED SIGNIFICANT DAMAGE TO THE DRIVER SIDE OF THE TRUCK ACTUALLY BREAKING THE FRAME, PUSHING THE FRAME THRU THE BUMPER AND REQUIRING THE FIRE DEPARTMENT TO UTILIZE THE JAWS OF LIVE AND RELEASING THE STEERING WHEN FROM MY CHEST. INJURIES INCLUDED SKULL FRACTURE, BROKEN FEMUR, CHEST AND HEART CONTUSION. AIRLIFTED TO NEAREST HOSPITAL. LATER FOUND THAT THE INSIDE OF THE STEERING WHEEL APPEARED TO BE POPPED OFF AND WAS HANGING BY A CABLE YET AN AIRBAG WAS NOT PRESENT. TRYING TO FIND OUT IF THE TRUCK WAS ORIGINAL WITH AN AIRBAG. IT WAS A GOVERNMENT STATE OF ARIZONA VEHICLE. *TR
Vehicle Speed Control
Filed Nov 14, 2007118,000 milesCA
TL*THE CONTACT OWNS A 1997 FORD F250. THE CONTACT'S WIFE RECEIVED A RECALL NOTICE ON HER 2001 FORD EXPEDITION FOR THE VEHICLE SPEED CONTROL. WHEN HIS CRUISE CONTROL STOPPED WORKING, HE INVESTIGATED TO DETERMINE IF HIS VEHICLE WAS INCLUDED IN THE SAME RECALL. THE CONTACT FOUND NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL); HOWEVER, THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED. THE FORD MANUFACTURER STATED THAT NOTHING COULD BE DONE. THE CONTACT BELIEVED THAT HIS VEHICLE SHOULD BE INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 118,000. UPDATED 01-14-08. *KB THE CONSUMER WAS INFORMED THE RECALL DIDN'T AFFECT MODEL YEAR 1994- 2002 FORD F250'S. THE CRUISE CONTROL SWITCH LEAKED BRAKE FLUID ONTO THE ELECTRICAL CONNECTIONS AND SHORTED OUT THE SWITCH. UPDATED 12/12/07. *JB
Vehicle Speed ControlFire
Filed Sep 11, 2007100,000 milesCT
TL*THE CONTACT OWNS A 1997 FORD F-250. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE WHILE PARKED. THE VEHICLE WAS DESTROYED. AS OF SEPTEMBER 11, 2007, THE DEALER OR MANUFACTURER HAD NOT INSPECTED THE VEHICLE. THE MANUFACTURER STATED THAT HIS VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE CURRENT AND FAILURE MILEAGES WERE 100,000.
Engine and Engine Cooling › Engine › Diesel
Filed Aug 23, 200785,700 milesMD
MONDAY, JULY 31 2007, I EXPERIENCED THE LAST OF A SERIES OF INTERMITTENT STALLING EVENTS IN MY 1997 FORD F250 HD VEHICLE, EQUIPPED WITH A 7.3 DIT POWERSTROKE DIESEL. SUBSEQUENT TO MY OWN INVESTIGATIONS, I DISCOVERED THAT THE CAM POSITION SENSOR WAS A COMPONENT IMPLICATED IN SUCH EVENTS. I REPLACED THE COMPONENT ON JULY 27, 2007, AFTER AN INCREASE IN STALLING PROBLEMS. THE CONDITION REPEATED ON THE LATER DATE ABOVE, AND I DROVE THE VEHICLE TO A REPAIR FACILITY. THEY COULD NOT FIND ANY DIAGNOSTIC CODES FROM THE PCM, BUT THE STALLING EPISODES INCREASED DURING THEIR ANALYSIS. AFTER PERFORMING OTHER SYSTEM DIAGNOSTIC PROCEDURES, THEY WERE LEFT WITH THE FINAL CONCLUSION THAT THE CPS MUST BE THE CULPRIT FOR THE STALLING CONDITION. THE NEWER CPS I INSTALLED WAS REPLACED BY THE REPAIR TECHNICIAN WITH ANOTHER CPS. TO DATE THE CONDITION APPEARS RESOLVED. I HAVE RETAINED ALL PARTS AND THE REPAIR WORK-ORDER. *TR
Tires
Filed Jul 30, 2007219,330 milesNM
TL*THE CONTACT OWNS A 1997 FORD F-250 LD. THE VEHICLE HAS MILESTONE 1000R20, SIZE 265-75/16 TIRES. THE WIRES WERE EXPOSED FROM THE SIDES OF THE FRONT DRIVER SIDE TIRES. A MECHANIC STATED THAT THEY WERE UNABLE TO REPAIR THE TIRE BECAUSE THEY WERE DANGEROUS. THE DEALER WHERE THE TIRES WERE PURCHASED WAS NO LONGER IN BUSINESS. THE PURCHASE DATE WAS UNKNOWN. THE TIRE FAILURE MILEAGE WAS 1,500. THE CURRENT AND FAILURE MILEAGES OF THE VEHICLE WERE 219,330. UPDATED 02-01-08 *BF UPDATED 02/01/08 *TR
Steering › Hydraulic Power Assist System
Filed May 14, 2007158,000 milesOR
POWER STEERING BRACKET BROKE. UNABLE TO GET PART THROUGH ANY DEALERSHIP OR JUNK YARD IN THE UNITED STATES. THROUGH NUMEROUS ATTEMPTS TO GET THIS PART I HAVE FOUND THAT SO MANY HAVE BEEN SOLD RECENTLY THAT THE SUPPLY HAS BEEN EXHAUSTED. THEREFORE, IT IS NOW ON BACK ORDER UNTIL JUNE. THE PART APPEARS TO BE DEFECTIVE AFTER 10 YEARS, AND IS DANGEROUS AS IT IS ASSOCIATED WITH THE STEERING AND BRAKES IF THE MOTOR IS A TURBO DIESEL.*AK
Complaints 1-50 of 304, newest first, reproduced as filed.
Going by the federal record, it is one of the F-250 years to avoid: owners filed 304 complaints, 2.1 times as many as a typical F-250 year. The most common complaint is about the tires (14%).
What is the most common problem with the 1997 Ford F-250?
The tires: 42 of the 304 complaints (14%) are about it. The typical report comes at 57,300 miles.
How many recalls does the 1997 Ford F-250 have?
14 safety recalls on file with NHTSA, the most recent filed Jul 29, 2011. The largest, 01X001000, covered 13,000,000 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 1997 Ford F-250 problems start?
Half of the complaints that record an odometer reading came in before 116,240 miles. For the tires the midpoint is 57,300 miles.
Has NHTSA investigated the 1997 Ford F-250?
Yes, 3 times. The latest, DP05005 ("SPARK PLUG EJECTION FROM CYLINDER HEAD"), was opened Sep 22, 2005 and closed Jan 4, 2006.
Are there service bulletins for the 1997 Ford F-250?
The manufacturer filed 316 technical service bulletins and other notices for it with NHTSA, most of them about the engine (78), the transmission (57) and the body and frame (29). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 29, 2011. Source: NHTSA Office of Defects Investigation.