Owners filed 6 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 8 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Wheels
1
0
0
0
Vehicle Speed Control
1
0
0
0
Tires
1
0
0
0
Fuel System, Gasoline
1
0
0
0
Engine and Engine Cooling › Engine
1
0
0
0
Electrical System
1
0
0
0
8 safety recalls
Part 573 reports
Equipment Adaptive/Mobility15V112000
Filed Feb 25, 2015117 vehiclesFarber Specialty Vehicles
Defect. Farber Specialty Vehicles (Farber) is recalling various specialty vehicles modified by Farber and equipped with model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy. Farber will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on March 24, 2015. Owners may contact Farber customer service at 1-800-331-3188, or Ricon customer service at 1-800-322-2884. Farber's number for this recall is 14E-041.
Equipment Adaptive/Mobility14V595000
Filed Sep 24, 2014437 vehiclesElkhart Coach
Defect. Elkhart Coach (Elkhart) is recalling certain model year 2006-2014 Ford E-350 and Ford E-450 vehicles manufactured January 1, 2006, to May 1, 2014 and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy. Elkhart will notify owners to take the vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 1, 2014. Owners may contact Ricon customer service at 1-800-322-2884. Owners may also contact Elkhart customer service at 1-574-264-5179. This recall has been superseded by campaign 15V-768.
Equipment Adaptive/Mobility10V130000
Filed Apr 2, 2010200 vehiclesElkhart Coach
Defect. ELKHART COACH HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN TRANSIT BUSES EQUIPPED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS, DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION. IF THE "UP" SWITCH IS RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL FOR APPROXIMATELY 1 SECOND BEFORE STOPPING. THE CONTINUED UPWARD TRAVEL MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
Risk. WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
Remedy. ELKHART COACH WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. CURRENTLY RICON IS DEVELOPING A SOFTWARE SOLUTION AND IS NOT AVAILABLE. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON JULY 27, 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVICE AT 800- 322-2884, EMAILING AT [email protected].
Equipment Adaptive/Mobility10V128000
Filed Apr 2, 201041 vehiclesElkhart Coach
Defect. ELKHART COACH HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN TRANSIT BUSES FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.
Risk. THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.
Remedy. ELKHART COACH IS WORKING WITH RICON AND RICON WILL BE HANDLING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON JULY 27, 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVICE AT 800-322-2884, EMAILING AT [email protected].
Equipment › Appliance › Air Conditioner09V456000
Filed Nov 19, 2009269 vehiclesCues, Inc.
Defect. CUES, INC. IS RECALLING CERTAIN MODEL YEAR 2007-2009 SERVICE VEHICLES BUILT ON VARIOUS CHASSIS EQUIPPED WITH CARRIER AIRV CEILING UNITS, MODEL NOS. 68RV0010BA, 68RV0012CA, AND 68RV0010EA. THE HEATER ELEMENT IN THESE ASSEMBLIES MAY BE DEFECTIVE WHICH COULD CAUSE THE UNIT TO CREATE SMOKE OR SPARKS.
Risk. THIS DEFECT COULD RESULT IN A FIRE.
Remedy. CUES IS WORKING WITH CARRIER TO REMEDY THE AFFECTED VEHICLES. REPAIRS WILL BE MADE BY CARRIER FREE OF CHARGE. PLEASE SEE CARRIER'S DEFECT REPORT 09E-053. THE SAFETY RECALL BEGAN ON JANUARY 5, 2010. OWNERS MAY CONTACT CARRIER AT 1-877-584-7059 OR CUES AT 1-407-849-0190.
Equipment › Appliance › Air Conditioner09V434000
Filed Nov 13, 200953 vehiclesEng Mobile System, Inc
Defect. E-N-G MOBILE SYSTEM IS RECALLING CERTAIN MODEL YEAR 2008 CHEVROLET W5500, MODEL YEAR 2007-2009 DODGE 3500, MODEL YEAR 2009 MIGHTY MOVER, MODEL YEAR 2006-2009 FORD E-250, E-350 AND E-450, MODEL YEAR 2008-2009 GMC W4500, MODEL YEAR 2007 INTERNATIONAL 4300, MODEL YEAR 2009 TOYOTA LAND CRUISER VEHICLES EQUIPPED WITH CARRIER AIRV CEILING UNITS, MODEL NOS. 68RV0010BA, 68RV0012CA, AND 68RV0010EA. THE HEATER ELEMENT IN THESE ASSEMBLIES MAY BE DEFECTIVE WHICH COULD CAUSE THE UNIT TO CREATE SMOKE OR SPARKS.
Risk. THIS DEFECT COULD RESULT IN A FIRE.
Remedy. E-N-G MOBILE SYSTEM WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED BY CARRIER FREE OF CHARGE. PLEASE SEE CARRIER'S DEFECT REPORT 09E-053. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING DECEMBER 2009. OWNERS MAY CONTACT CARRIER AT 1-877-584-7059 OR E-N-G MOBILE SYSTEM AT 1-925-798-4060.
Equipment Adaptive/Mobility08V677000
Filed Dec 18, 200850 vehiclesColonial Equipment Company
Defect. COLONIAL IS RECALLING 50 MY 2006-2008 FORD E350, E450, AND CHEVROLET G-VAN CUTAWAY CHASSIS VEHICLES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.
Risk. THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.
Remedy. COLONIAL IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR COLONIAL AT 1-301-698-5100.
Equipment Adaptive/Mobility08V676000
Filed Dec 18, 200850 vehiclesColonial Equipment Company
Defect. COLONIAL IS RECALLING 50 MY 2006-2008 FORD E350, E450, AND CHEVROLET G-VAN CUTAWAY CHASSIS VEHICLES AND EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
Risk. A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.
Remedy. COLONIAL IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR COLONIAL AT 1-301-698-5100.
What owners reported
Newest filings
Vehicle Speed Control
Filed Mar 27, 2023CO
The component that failed was the transmission and transmission pump. We have receipts and digital verification of this situation as a common problem with this Ford model. Our safety was put at risk as the vehicle suddenly lost power on the highway in a rural area and we had to drift with what speed we had left to the right lane shoulder and hope there was a shoulder as we could not back up or go forward. The vehicle is in claims processing with insurance, however 3 experts in the auto industry reported this a common problem for this make/model of Ford. There were no warning lamps or messages prior to the failure--specifically there is not a dash gauge for the transmission temperature and there should be.
Electrical System
Filed Dec 22, 201320,000 milesGA
WHILE DRIVING ON INTERSTATE HWY ENGINE LOSS POWER. TRUCK WOULD NOT GO OVER 35 MPG. APPROX THREE MONTHS LATER IT DONE IT AGAIN. ON TWO MORE TIMES IT SHUT OFF ON INTERSTATE . *TR
Wheels
Filed Nov 5, 201336,986 milesPA
PURCHASED THIS MOTOR-HOME NEW IN 2009. DROVE THE MOTOR-HOME 4 YEARS APPROXIMATELY 25,000 MILES WITH NO PROBLEMS. IN MAY OF 2013, I PURCHASED 6 DELTA ESSENTIAL TIRES ( LT225/75R16 ) TO REPLACE THE OLD TIRES THAT WOULD NOT PASS STATE INSPECTION DUE TO CRACKS IN THE SIDE WALLS. THEN WE TOOK A 7500 MILE TRIP ACROSS THE COUNTRY AND BACK WITHOUT INCIDENT. WHEN WE RETURNED HOME UPON ROUTINE INSPECTION OF MY TIRES I FOUND A BUBBLE ON THE INSIDE SIDEWALL OF A REAR PASSENGER INSIDE DUAL TIRE. THE TIRE DEALER REPLACED THAT TIRE AT NO COST. ABOUT TWO MONTH LATER 10/09/2013, WE LEFT ON A TRIP TO DISNEY IN FLORIDA. ON 10/10/2013 WHILE ON I-95 SOUTH BOUND NEAR MIDWAY, GA. THE DRIVER'S SIDE OUTSIDE REAR DUAL TREAD SEPARATED AND THE TIRE BLEW OUT RESULTING IN DAMAGE TO 2 COMPARTMENTS ON THE DRIVERS SIDE. WE HAD THE TIRE REPLACED BY ROADSIDE ASSISTANCE ON THE SIDE OF THE ROAD ( I-95) WHERE IT HAD BLOWN AND THEN FOUND A PLACE TO STAY FOR THE NIGHT. THE NEXT MORNING 10/11/2013, BEFORE WE CONTINUED OUR TRIP I PERFORMED MY USUAL PRE-TRIP INSPECTION CONCENTRATING ON THE TIRES AND NOTICED NOTHING UNUSUAL. AFTER ABOUT 3 HOURS INTO THE TRIP NEAR ORMOND,FLORIDA THE PASSENGER SIDE OUTSIDE REAR DUAL TREAD SEPARATED AND BLEW OUT RESULTING IN DAMAGE TO 2 COMPARTMENT ON THAT SIDE. WE ALSO HAD TO PURCHASE A TIRE FROM ROAD SIDE ASSISTANCE TO REPLACE THAT TIRE DUE TO BEING OUT OF SPARES. WE FINISHED THE TRIP AND RETURNED HOME WITHOUT INCIDENT. WE ARE CURRENTLY WORKING WITH THE TIRE DEALER AND INSURANCE COMPANY
Fuel System, Gasoline
Filed Dec 2, 20097,852 milesIN
TL*THE CONTACT OWNS A 2008 FORD ECONOLINE E450. THE CONTACT STATED THAT HE SMELLED FUEL. HE ALSO CHECKED THE FUEL TANK AND FUEL LINES AND DIDN'T OBSERVED ANY DAMAGE TO THE FUEL TANK. THE DEALER CONFIRMED THAT THERE WAS A BAD SEAM WELD ON THE FUEL TANK. THE FUEL TANK WAS REPLACED ACCORDING TO THE WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS 7921 AND THE FAILURE MILEAGE WAS APPROXIMATELY 7852. UPDATED 12/22/09
Tires
Filed Mar 13, 2009NC
2008 FORD E450, GULFSTREAM CLASS "C" MOTOR HOME. NO ACCIDENT. OBSERVED SEVERE CRACKING IN ALL TIRES, DRYROT. LATER QUESTION TO ID WHICH TIRE, LISTED RF. IT IS ALL 6 TIRES ON GROUND AND SPARE. 7 TOTAL. TOOK IN TO DEALER THIS DATE. THE CONTACTED MFG. MFG OK'ED REPLACEMENT HOWEVER REQUIRES 20% PAYMENT. *TR
Engine and Engine Cooling › Engine
Filed Jul 31, 2008150 milesFL
TL*THE CONTACT OWNS A 2008 FORD E450 HE PURCHASED IN 2007. HE STATED THAT THE VEHICLE WOULD LURCH FORWARD WHEN HE DEPRESSED THE BRAKE PEDAL. IN ADDITION, HE FELT THAT THE ACCELERATOR IS TOO CLOSE TO THE BRAKE PEDAL. THE DEALER REFUSED TO REPAIR THE VEHICLE IT IS A RECREATIONAL VEHICLE. THE FAILURE MILEAGE WAS 150 AND CURRENT MILEAGE IS 2,300.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 25, 2015. Source: NHTSA Office of Defects Investigation.