Owners filed 42 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Tires
16
0
0
0
Tires › Tread/Belt
10
0
0
0
Tires › Sidewall
2
0
0
0
Suspension
2
0
0
0
Vehicle Speed Control › Cruise Control
1
0
0
0
Tires › Valve
1
0
0
0
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
1
0
0
0
Service Brakes, Hydraulic › Fluid
1
0
0
0
Service Brakes, Hydraulic
1
0
1
0
Power Train › Driveline › Driveshaft
1
0
0
0
3 safety recalls
Part 573 reports
Vehicle Speed Control09V399000
Filed Oct 13, 20094,500,000 vehiclesFord Motor Company
Defect. FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk. A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Remedy. FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Equipment Adaptive/Mobility08V519000
Filed Oct 6, 2008133 vehiclesMobility Works
Defect. MOBILITYWORKS IS RECALLING 133 MY 2005-2006 FORD E250, MY 2000, 2004-2006 E350, MY 2000, 2005 E450, MY 2005-2006 GMC 2500, GMC 3500, AND MY 2006 DODGE 2500 VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
Risk. A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.
Remedy. MOBILITYWORKS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MOBILITYWORKS AT 1-800-769-8267.
Vehicle Speed Control06V286000
Filed Aug 1, 20061,200,000 vehiclesFord Motor Company
Defect. ON CERTAIN TRUCKS EQUIPPED WITH SPEED CONTROL, GASOLINE OR NATURAL GAS ENGINES, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.
Risk. OVERHEATING COULD RESULT IN SMOKE OR BURN AND AN UNDERHOOD FIRE.
Remedy. DEALERS WILL INSTALL A FUSED WIRING HARNESS INTO THE SPEED CONTROL SYSTEM FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 7, 2006. OWNERS MAY CONTACT FORD AT 1-866-436-7332. (NOTE: ALSO SEE RECALLS 05V017 AND 05V388)
What owners reported
Newest filings
Vehicle Speed Control › Cruise Control
Filed Aug 15, 2019116,000 milesNJ
TL* THE CONTACT OWNS A 2000 FORD E-450. WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE ACCELERATED AT A HIGH SPEED. THE CONTACT DEPRESSED THE BRAKE PEDAL MULTIPLE TIMES, BUT THE CRUISE CONTROL DID NOT DISENGAGE. THE CONTACT PRESSED THE OFF BUTTON ON THE STEERING WHEEL AND THE CRUISE CONTRL STILL FAILED TO SHUT OFF. THE CONTACT STATED THAT THE CRUISE CONTROL DISENGAGED INDEPENDENTLY AFTER A FEW MILES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT A DIAGNOSIS WAS NOT PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Engine
Filed Nov 27, 201633,000 milesNC
OUR RV HAS A V-10 ENGINE. WE DROVE 244 MILES TO THE BEACH ON THANKSGIVING WEEK. NO PROBLEMS UNTIL WE HAD TO STOP AND WAIT ON A PARKING SPACE. WE TURNED THE ENGINE OFF AND WHEN WE RESTARTED IT A SPARK PLUG BLOW OUT OF THE ENGINE. IT BROKE THE PIECE ON TOP OF IT. WE WERE BROKE DOWN AT THE BEACH ON A HOLIDAY. A HELI CORD WAS USED TO REPAIR THE PLUG. IS THIS A TEMPORARY FIX OR WILL WE BE STRANDED AGAIN. WE ONLY HAVE 33,000 MILES ON THE RV. *TR
Tires
Filed Dec 15, 2008166,500 milesTX
TL*THE CONTACT OWNS A 2000 FORD E450. THE VEHICLE HAS NEXEN TIRES (NA), SIZE LT24574R16 (NA). WHILE DRIVING 65 MPH ON THE INTERSTATE, BOTH THE REAR PASSENGER AND FRONT DRIVER SIDE TIRES BLEW OUT. THE CONTACT CHANGED ONE OF THE TIRES AND DROVE TO THE TIRE SHOP. THE CONTACT WAS INFORMED THAT THE FRONT PASSENGER TIRE WAS FULL OF BUBBLES AND WOULD ALSO BLOW OUT. THE REMAINING TIRE APPEARED TO BE FINE; HOWEVER, ALL OF THE TIRES WERE REPLACED. THE MANUFACTURER SENT HIM A LETTER STATING THAT THEY WOULD CHECK FOR ANY MANUFACTURER DEFECTS. THE CONTACT BELIEVES THAT THE TIRES SHOULD BE RECALLED. THE FAILURE MILEAGE WAS 166,500 AND CURRENT MILEAGE WAS 168,000.
Tires
Filed Sep 24, 20085,500 milesMS
I HAVE A 2000 CHATEAU MOTOR HOME BUILT ON A FORD E450 CHASIS WHICH CAME WITH OEM TIRES - FIRESTONE STEELTEX 256/75 R16 TIRES. AS OF THE DATE OF THIS COMPLAINT, THE VEHICLE AND TIES HAVE APPROXIMATELY 5,500 MILES ON THEM. IN APPROXIMATELY 2004, I TOOK THE VEHICLE TO THE FIRESTONE COMPLETE AUTO CARE STORE LOCATED AT 655 COURTHOUSE ROAD, GULFPORT, MS 39507 (228.897.1423) TO GET THE STATE SAFETY INSPECTION AND TO LOOK AT UNUSUALLY CRACKING IN THE SIDE WALLS OF THE EQUIPMENT TIRES. I WAS GIVEN THE STATE SAFETY INSPECTION AND TOLD THAT THE CRACKING IN THE SIDE WALLS WAS NORMAL AND THERE WAS NOTHING TO WORRY ABOUT. AFTER NOT DRIVING THE VEHICLE MUCH AS WE LIVED IN IT IMMEDIATELY AFTER HURRICANE KATRINA FOR OVER A YEAR WHILE WE AWAITED OUR HOUSE TO BE REPAIRED, I DEPARTED IN IT FOR AN APPROXIMATELY 200 MILE TRIP IN RESPONSE TO EVACUATION FOR HURRICANE GUSTAV. UPON THE RETURN FROM OUR EVACUATION ON SEPT 2ND, 2008, AFTER DRIVING APPROXIMATELY 150 MILES AT HIGHWAY SPEEDS, THE OUTER REAR PASSENGER SIDE DULLY EXPERIENCED A TREAD SEPARATION WHERE THE TREAD OUTER TREAD SIMPLY SEPARATED FROM THE TIRE. AS I WAS TRAVELING AT A VERY LOW SPEED, THE TREAD DID NOT COME COMPLETELY OFF THE TIRE BUT JUST RATHER SEPARATED FROM THE TIRE AND THUS CAUSED IT TO GO FLAT. THIS DID HOWEVER CAUSE ADDITIONAL DAMAGE TO THE TIRE HUB-CAP. I EMAIL FIRESTONE/BRIDGESTONE THE NEXT DAY VIA THEIR ON LINE CONTACT FORM AND WAS CONTACTED THE NEXT DAY. I WAS ASKED TO TAKE THE TIRE TO THE LOCAL FIRESTONE COMPLETE AUTO CARE
Service Brakes, HydraulicFire
Filed Jun 25, 200856,000 milesNJ
TL*THE CONTACT OWNS A 2000 FORD WINNEBAGO MINI WINNIE (NA). WHILE DRIVING 65 MPH, THE ABS WARNING LIGHT ILLUMINATED AND THE CONTACT SMELLED SOMETHING BURNING. PRIOR TO THE FAILURE, THE CONTACT NOTICED THAT WHEN SHE WOULD DEPRESS THE BRAKE PEDAL, THE BRAKES WOULD PUSH BACK AGAINST HER FOOT. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT MILEAGE WAS 59,000 AND FAILURE MILEAGE WAS 56,000.
Electrical System › Alternator/Generator/RegulatorFire
Filed Jun 17, 2008OH
2000 FORD E450 CAUGHT ON FIRE WHILE DRIVING. CONSUMER PULLED OVER TO THE SIDE OF THE ROADWAY AND PARKED ON THE BERM AND VEHICLE BECAME ENGULFED IN FLAMES. *NJ THE ALTERNATOR CAUGHT ON FIRE IN THE ENGINE COMPARTMENT, WHICH CAUSED THE FIRE. OHIO TRAFFIC CRASH REPORT # 19-0415-91. *JB UPDATED 04/15/10 *BF
Exterior Lighting › Turn Signal
Filed May 19, 200865,000 milesNJ
ON OCCASION, WHEN USING THE RIGHT DIRECTIONAL TURN SIGNAL, THERE IS INTERMITTENT SMOKE COMING FROM THE STEERING COLUMN ALONG WITH A STRONG "BURNING" SMELL. RETURNING THE DIRECTIONAL TO IT'S NEUTRAL POSITION STOPS THE SMOKING. A FORD DEALER HAS REPLACED THE MULTI-FUNCTION SWITCH IN THE STEERING COLUMN BUT THE PROBLEM PERSISTS. *TR
Tires
Filed Dec 21, 2007PA
FOUR GOODYEAR WRANGLER HT LT235 65R 16E TIRES REPLACED ORIGINAL RV FIRESTONE TIRES AT GOOD YEAR DEALERSHIP, 5375 PROGRESS BLVD, BETHEL PARK PA 15102 [412-831-1810] ON 11/21/2007 AT RECOMMENDATION OF GOODYEAR DEALERSHIP AT COST OF $744.44. RETURNED TO HOME AND FOUND REAR DRIVER OUTER TIRE TO HAVE BLOWOUT IN INNER SIDEWALL. BROUGHT TIRE TO NEAREST GOODYEAR DEALERSHIP ON 12/21/2007 AT 800 FORT DUQUESNE BLVD, PITTSBURGH, PA AND WARRANTY COVERAGE DENIED. REPLACEMENT COST $180.71. TIRE HAD BEEN BARELY DRIVEN ON AND NO LIKELIHOOD OR APPARENT ROAD HAZARD PRESENT. APPEARS TO BE FLAW IN NEW TIRE DESIGN OR INSTALLATION. NO MARKINGS ON TIRE OR OTHER EVIDENCE OF INJURY TO RIM APPARENT. *TR
Engine and Engine Cooling › Engine › Other Fuel Types › Turbo/Supercharger
Filed Oct 16, 200752,547 milesNJ
TURBO ON AN E-450 FELL OFF BLEW A HIGH PRESSURE LINE ONLY TO SHUT DOWN AND WAS REAPPLIED ONLY TO BECOME LOOSE AGAIN,BY WHICH FORD DEALER APPLIED SOME TYPE OF BRACKET AND NOW HAS POOR FUEL ECONOMY AND LACK OF POWER . *TR
Equipment › Recreational Vehicle/Trailer
Filed Jan 29, 2007MS
TL* - THE CONTACT EXPLAINED SHE HAD A DOMETIC REFRIGERATOR ,AND SHE SMELLED GAS FUMES. SHE CALLED A REPAIRMAN TWICE TO FIX THE PROBLEM, BUT THE SMELL CONTINUED. SHE READ IN A MAGAZINE ABOUT THE DOMETIC REFRIGERATOR RECALL, SO SHE CHECKED UNDER HER REFRIGERATOR AND WAS OVER COME BY THE FUMES. THE COOLANT WAS LEAKING OUT OF THE REFRIGERATOR. SHE CALLED THE NUMBER THAT WAS IN THE BOOK, AND THEY INFORMED HER IT WOULD NOT BE REPAIRED UNTIL APRIL 2006. *AK UPDATED 2/27/2007 - *NM
Tires › Tread/Belt
Filed Oct 23, 2006AZ
TREAD / TIRE FAILURE OF FRONT RIGHT HAND AND RIGHT REAR INBOARD TIRE ON FORD E450 / RV CLASS C MOTORHOME. TIRES ARE LESS THAN 4 YEARS OLD AND ARE DISCOVERER LT22575R16 - DOT UPIL CNK 2804 LOAD RATING 115/112N RH FRONT TIRE TREAD DEPARTED FOLLOWED BY TIRE FAIL - PULLED OVER SAFELY - REPLACED WITH SPARE. - PURCHASED TWO NEW DISCOVERED TIRES FOR THE FRONT KEPT ONE OF THE ABOVE TIRES FOR THE SPARE. RH REAR TIRE FAILED 2 WEEKS LATER TREAD DEPARTED TIRE - NO FAIL DUE TO SUPPORT OF VEHICLE BY THE OUTBOARD TIRE. REPLACED FAILED TIRE WITH THE SPARE ABOVE. I HAVE NOW HAVE FOUR DISCOVERER LT22575R16 - DOT UPIL CNK 2804 LOAD RATING 115/112N TIRES ON THE REAR OF MY RV. I PURCHASED A NEW DISCOVER TIRE FOR THE SPARE - I AM CONCERNED HOW LONG IT WILL BE BEFORE THESE FOUR REAR TIRES FAIL. *NM
Tires › Tread/Belt
Filed Jun 27, 200519,304 milesSC
TREAD SEPERATED FROM TIRE, CAUSING DAMAGE TO THE FENDER , STEP, AND MIRROR OF VEHICLE. WAS TRAVLING AT 58 TO 59 MPH WHEN SEPERATION OCCURES. CALLED FOR SERVICE AND TIRE WAS REMOVED AND REPLACED BY SPARE. THE SPEED LIMIT AT THE LOCATION WHERE INCIDENT OCCURED IS 70 MPH. HAPPY I WASN'T TRAVLING THAT FAST
Tires › Tread/Belt
Filed Jun 27, 2005WA
WHILE ON VACATION JUNE 17,2005 IN OREGON WE HAD ABOUT AN 18 IN. PIECE OF THE TREAD SEPARATE FROM THE TIRE RESULTING IN A BLOWOUT ON THE RIGHT INSIDE DUEL.WE WERE DRIVING OUR 2000 23 J CHATEAU MOTORHOME TOWING A JEEP LIBERTY.FOLLOWED BY OUR FRIENDS IN ANOTHER RIG WE WERE TRAVELING NORTH ON HIGHWAY 97 ABOUT A MILE NORTH OF GILCRIST OREGON. THE TEMP.WAS ABOUT 54 DEGREES AND OVERCAST.WE WERE ABLE TO SAFELY GET OFF THE TWO LANE HIGHWAY ON TO THE SHOULDER.AFTER UN-HOOKING OUR TOW VEHICLE WITH THE HELP OF AN HIGHWAY PATROLMAN WHO STOPPED TRAFFIC WE TURNED AROUND AND LIMPED BACK TO A GILCHRIST SEVICE STATION AND HAD OUR SPARE INSTALLED. AFTER RETURNING HOME IN VANCOUVER WA. I TOOK THE DAMAGED TIRE TO A LOCAL FIRESTONE TIRE AND SEVICE CENTER.THE PERSON I DELT WITH TOLD ME I WOULD HAVE TO LEAVE THE TIRE SO SOMEONE ELSE COULD LOOK AT THE TIRE TO DETERMIN WHAT WOULD BE DONE. AFTER 4 DAYS OF WAITING I WAS TOLD THAT NOTHING WOULD BE DONE BECAUSE THEY FELT THAT IT WAS CAUSED BY THE TIRE BEING UNDER INFLATED AND IT GOT HOT.(B S) I THEN TOOK THE TIRE TO AN ANOTHER (NOT FIRESTONE) TIRE DEALER AND HE TOLD ME THAT THAT WAS POSSIBLE BUT HE DIDN'T THINK THAT WAS THE CASE. THESE TIRES HAVE ONLY 13,000 MILES ON THEM . THE TIRES ARE THE FIRESTONE STEELTEX LT 225/75R-16 M/T LOAD RANGE E . I WILL NOW HAVE TO BUY ALL 7 NEW TIRES AT A COST OF ABOUT $ 1,150.00 BECAUSE I WOULDN'T FEEL SAFE DRIVING ON THESE TIRES AS THEY ARE STARTING TO CRACK ON THE SIDE WALLS.
Service Brakes, Hydraulic › Fluid
Filed Dec 13, 200415,638 milesFL
ON THE DOWN HILL SIDE OF A BRIDGE IN JACKSONVILLE, FL AND IN HEAVY TRAFFIC, THE BRAKES WERE APPLIED BUT WOULD NOT RELEASE. SMOKE POURED OUT AND THE BRAKES WERE COOKED ON ALL FOUR WHEELS. I THEN HAD NO BRAKES. I LIMPED OUT OF TRAFFIC AND SPEND THE NIGHT IN MY RV- WITH AN UNPLEASANT ODER. THE NEXT DAY I HAD SOME BRAKING POWER AND LIMPED TO GARBER AUTOMALL FORD DEALERSHIP FOR REPAIRS.*AK
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Nov 13, 200435,701 milesMA
I OWN A 2001 MOTORHOME BUILT ON A FORD E450 SUPER DUTY CHASSIS. THE MOTORHOME HAS 35768 MILES ON IT. THE VIN#IS[XXX].ON OCT.15,2004 I RETURNED HOME FROM A WEEKEND AWAY AND AS I PULLED INTO MY DRIVEWAY AND STEPPED ON THE BRAKE PEDAL,THE PEDAL WENT TO THE FLOOR AND THE BRAKES COMPLETELY FAILED. THE MAIN BRAKE LINE FROM THE MASTER CYLINDER TO THE REAR WHEELS FAILED. THIS LINE IS ROUTED INSIDE THE FRAME RAIL AND FROM THE ROAD VIBRATION HAD CHAFFED AGAINST THE FRAME CAUSING A WEAK SPOT. WHEN I STEPPED ON THE BRAKE PEDAL IT RUPTURED. I HAVE HAD IT REPAIRED AND ALSO NOTIFIED FORD MOTORHOME CUSTOMER ASSISTANCE CENTER. I HAVE RECEIVED A REPLY FROM THEM, THAT SEEMS TO ME THEY DO NOT THINK THAT THIS COULD BE A PROBLEM, AND THAT IS THE REASON FOR THIS COMPLAINT. *JB UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine and Engine Cooling › Exhaust System › Emission Control
Filed Jun 18, 200443,000 milesNH
ENGINE BLEW OUT, SHUTTING DOWN AT 43,000 MILES. DEALER STATED AIR FILTER MALFUNCTIONED WHICH CAUSED A BLOCKAGE. *AK
Tires › Tread/Belt
Filed Nov 5, 200330,435 milesIL
WHILE DRIVING AT AN UNDETERMINED SPEED REAR DUAL TIRE TREAD SEPARATED. CAUSE OF THE FAILURE UNDETERMINED. *AK CONSUMER REPLACED ALL 6 TIRES. *TS AMBULANCE WAS TRANSPORTING A PATIENT WHEN THE FAILURE OCCURRED. *PH
Tires
Filed Aug 9, 2003PA
FIRESSTONE STEELTEX R4S. *AK
Tires
Filed Jul 22, 200314,000 milesCA
WHILE DRIVING AT 50 MPH THE RIGHT REAR OUTER DUEL TIRE HAD TREAD SEPARATION.
Tires › Tread/Belt
Filed Jun 3, 200318,118 milesFL
40 INCH STRIP OF TIRE TREAD SEPARATED FROM CASING CAUSING TIRE TO EXPLODE. EXTENSIVE DAMAGE WAS CAUSED TO WHEEL WELL AND SIDE OF MOTORHOME. *NLM
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 13, 2009. Source: NHTSA Office of Defects Investigation.