Owners filed 12 complaints about this vehicle with federal regulators, most often about the power train. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Power Train
4
0
0
0
Service Brakes
2
0
0
0
Wheels
1
0
0
0
Unknown or Other
1
0
0
0
Structure › Body
1
0
0
0
Steering
1
0
0
0
Equipment › Appliance › Air Conditioner
1
0
0
0
Electrical System
1
0
0
0
2 safety recalls
Part 573 reports
Equipment Adaptive/Mobility15V112000
Filed Feb 25, 2015117 vehiclesFarber Specialty Vehicles
Defect. Farber Specialty Vehicles (Farber) is recalling various specialty vehicles modified by Farber and equipped with model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy. Farber will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on March 24, 2015. Owners may contact Farber customer service at 1-800-331-3188, or Ricon customer service at 1-800-322-2884. Farber's number for this recall is 14E-041.
Equipment Adaptive/Mobility14V595000
Filed Sep 24, 2014437 vehiclesElkhart Coach
Defect. Elkhart Coach (Elkhart) is recalling certain model year 2006-2014 Ford E-350 and Ford E-450 vehicles manufactured January 1, 2006, to May 1, 2014 and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy. Elkhart will notify owners to take the vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 1, 2014. Owners may contact Ricon customer service at 1-800-322-2884. Owners may also contact Elkhart customer service at 1-574-264-5179. This recall has been superseded by campaign 15V-768.
What owners reported
Newest filings
Electrical System
Filed Aug 19, 2018FL
NO CRANK NO START WITH ANTITHEFT ON . LOST COMMUNICATION
Unknown or Other
Filed May 14, 201811,800 milesCA
THIS IS A JAYCO GREYHAWK 31' RV. WHEN THE ENGINE IS WARMED UP IT WILL NOT RESTART IMMEDIATELY UPON BEING SHUT OFF. IT WILL ONLY START AFTER ABOUT 15 MINUTES.
Power Train
Filed Feb 15, 201870,000 milesMN
TL* THE CONTACT OWNS A 2013 FORD E-450. WHILE OPERATING THE VEHICLE, THE "SERVICE VEHICLE" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MORRIS BUFFALO FORD, 702 E. HIGHWAY 55, BUFFALO, MN) WHERE IT WAS DIAGNOSED THAT THE CLUTCH CYLINDER WELL INSIDE THE TRANMISSION WAS CRACKED AND THE TRANSMISSION NEEDED TO BE REBUILT. THE MANUFACTURER WAS NOTIFIED AND NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 70,000.
Power Train
Filed Feb 15, 201870,000 milesMN
TL* THE CONTACT OWNS A 2013 FORD E-450. WHILE OPERATING THE VEHICLE, THE "SERVICE VEHICLE" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MORRIS BUFFALO FORD, 702 E. HIGHWAY 55, BUFFALO MN) WHERE IT WAS DIAGNOSED THAT THE CLUTCH CYLINDER WELL INSIDE THE TRANMISSION WAS CRACKED AND THE TRANSMISSION NEEDED TO BE REBUILT. THE MANUFACTURER WAS NOTIFIED AND NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 70,000.
Power Train
Filed Feb 15, 201870,000 milesMN
TL* THE CONTACT OWNS A 2013 FORD E-450. WHILE OPERATING THE VEHICLE, THE "SERVICE VEHICLE" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MORRIS BUFFALO FORD, 702 E. HIGHWAY 55, BUFFALO MN) WHERE IT WAS DIAGNOSED THAT THE CLUTCH CYLINDER WELL INSIDE THE TRANMISSION WAS CRACKED AND THE TRANSMISSION NEEDED TO BE REBUILT. THE MANUFACTURER WAS NOTIFIED AND NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 70,000.
Power Train
Filed Feb 15, 201872,000 milesMN
TL* THE CONTACT OWNS A 2013 FORD E-450. WHILE OPERATING THE VEHICLE, THE "SERVICE VEHICLE" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MORRIS BUFFALO FORD, 702 E. HIGHWAY 55, BUFFALO MN) WHERE IT WAS DIAGNOSED THAT THE CLUTCH CYLINDER WELL INSIDE THE TRANMISSION WAS CRACKED AND THE TRANSMISSION NEEDED TO BE REBUILT. THE MANUFACTURER WAS NOTIFIED AND NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 72,000.
Structure › Body
Filed Aug 11, 20162,500 milesVA
TL* THE CONTACT OWNS A 2013 FORD E-450. WHILE DRIVING APPROXIMATELY 55 MPH, A RATTLING NOISE EMITTED FROM THE VEHICLE AND THE FRONT "SLIDE-OUT" DISENGAGED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DUPLICATED, BUT THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
Equipment › Appliance › Air Conditioner
Filed Oct 26, 201540,000 milesFL
TL* THE CONTACT OWNS A 2013 FORD E-450. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE AIR CONDITIONER FAILED TO ACTIVATE. THE CONTACT WAS CONCERNED FOR HIS SAFETY DUE TO LIVING IN A HOT CLIMATE STATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE EVAPORATER CORE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Service Brakes
Filed Jul 3, 20144,900 milesPA
I AM A CONTRACTOR FOR FEDEX HOME DELIVERY AND OWN THE TRUCK IN REFERENCE. AFTER APPROX 4900 MILES, THE TRUCK FAILED SAFETY INSPECTION BY FEDEX AND NEEDED THE FRONT TIRES REPLACED. UPON INVESTIGATION, IT WAS FOUND THAT THE TIRES SUFFERED MAJOR/EXCESSIVE TREAD WEAR AFTER JUST ONE MONTH ON THE ROAD. WHEN I ADDRESSED UTILIMASTER, THE BODY COMPANY, ABOUT THE ISSUE I WAS TOLD IT WAS NOT THEIR RESPONSIBILITY AND TO CONTACT FORD. FORD EXPLAINED THE SAME AND TOLD ME TO CONTACT UTILIMASTER. NEITHER PARTY WANTS TO TAKE RESPONSIBILITY FOR DEFECTIVE TIRES THAT I HAVE NOW SPENT THOUSANDS OF DOLLARS REPLACING, TO DATE. THE WEIGHT AND DISTRIBUTION FOR THE TRUCK/CHASSIS IS IMPROPER ACCORDING TO A FORD ENGINEER. THIS IS DANGEROUS AND A RESOLUTION MUST BE FOUND BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. THE TRUCK NEEDS TO BE PROPERLY REPAIRED OR TAKEN OFF THE ROAD. UTILIMASTER BELIEVES THE FIX IS TO KEEP REPLACING TIRES AND GETTING ALIGNMENTS, YET THE ISSUE PERSISTS. I CAN NOT CONTINUE TO SPEND VALUABLE RESOURCES ON AN ISSUE THAT WILL CONTINUE INDEFINITELY UNTIL A PROPER FIX IS MADE OR THE TRUCK IS RECALLED. I KEEP NEEDING TO REPLACE THE FRONT TIRES BETWEEN 4-6 THOUSAND MILES, AND THEY ARE VERY GOOD BRAND NAME TIRES, SO THE TIRE IS NOT THE ISSUE. ALL RECEIPTS, DOCUMENTS AND COMMUNICATIONS ARE AVAILABLE. I HAVE SPOKEN TO NUMEROUS OTHER CONTRACTORS WITH SIMILAR 2012/2013 TRUCKS AND THEY ALL SUFFER THE SAME ISSUE(S). *TR
Wheels
Filed Jun 21, 2014NY
THIS IS A CLASS "C" MOTORHOME MANUFACTURED BY JAYCO WITH OPTIONAL ALUMINUM WHEELS. (JAYCO GREYHAWK 31FK) ON THE BACKSIDE OF THE ALUMINUM RIMS IS STAMPED "DO NOT EXCEED 60 PSI". THE MOTORHOME COMES WITH LOAD RANGE "E" TIRES RATED AT A MAX. OF 80 PSI. THE JAYCO PLCARD ON THE DOOR JAM STATES THAT THE REAR TIRES MUST BE INFLATED TO 80 PSI. *TR
Steering
Filed Feb 13, 20141,853 milesOR
STEERING IS HEAVY, (HEAVY/STIFF/STEERING WHEEL HARD TO TURN), DOES NOT ROTATE AND/OR RETURN EASILY AND SMOOTHLY. THE OPERATOR/DRIVER IS REQUIRED TO MANUALLY ASSIST THE RETURN OF THE STEERING WHEEL BACK TO CENTER, DOES NOT HAVE RETURN ABILITY TO CENTER HOME POSITION ON ITS OWN. SAFETY IS #1; HEAVY/STIFF/STEERING WHEEL HARD TO TURN RAISES SIGNIFICANT CONCERN WITH THIS SUNSEEKER CLASS C MOTORHOME/RV BEING UNSAFE, POTENTIALLY DANGEROUS AND/OR A HAZARDOUS SITUATION WHEN THE OPERATOR/DRIVER CONSISTENTLY NEEDS TO MAINTAIN A WHITE KNUCKLE CONTROL OF THE STEERING WHEEL. WITHOUT ASSISTANCE OR INTERVENTION FROM OPERATOR/DRIVER THIS CLASS C MOTORHOME/RV WOULD CONTINUE TO TURN LEFT OR RIGHT, AND WILL NOT RETURN AND CONTINUE IN A STRAIGHT FORWARD MOTION. THIS SUNSEEKER CLASS C MOTORHOME/RV TRACKS SIDE TO SIDE FROM UNEVEN OR GROOVED PAYMENT SURFACES CAUSING A WOBBLING EFFECT. ANOTHER EFFECT WHEN A LARGER VEHICLE IN SIZE PASSES ON THE FREEWAY CAN BE DISTURBING AS NOTED. THIS CLASS C MOTORHOME/RV IS PUSHED TO THE RIGHT OVER THE WHITE FOG LINE INTO THE BREAK DOWN LANE. OPERATOR/DRIVER MUST USE A COUNTER STEERING MEASURE BY TURNING THE STEERING WHEEL LEFT INTO THE PASSING VEHICLE, THEN BACK STRAIGHT WHEN THE VEHICLE PASSES. THIS ACTION REQUIRES OPERATOR/DRIVER TO USE CONSTANT MONITORING VISUALLY AND PHYSICALLY OF THE STEERING WHEEL IN ORDER TO MAINTAIN A STRAIGHT/FORWARD LINE. *TR
Service Brakes
Filed Jan 24, 20141,399 milesME
DURING MY 1500 MILE RECOMMENDED OIL CHANGE SERVICE, THE FORD DEALER SERVICE TECHNICIAN FOUND A LEAK OF HYDRAULIC FLUID THAT TURNED OUT TO BE COMING FROM THE POWER STEERING / POWER BRAKING HYDRO BOOST UNIT. HE DETERMINED THAT THE LEAK WAS CAUSED BY A FACTORY OVER-TIGHTENING OF A BOLT ON THE UNIT THAT STRIPPED THE THREAD AND CAUSED THE LEAK. THE BOOSTER AND ASSOCIATED HOSES OR LINES NEEDED TO BE REPLACED. I WAS TOLD THAT DRIVING THE VEHICLE WITHOUT THE REPAIR WOULD HAVE BEEN VERY DANGEROUS AND COULD HAVE CAUSED A TOTAL FAILURE OF THE BRAKES. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 25, 2015. Source: NHTSA Office of Defects Investigation.