“It’s July 7, 2025 driving the car to get to a work related visit. It’s a 14/15 mile drive from my home. I get to my destination. Coming back home about a minute on the road my vehicle begins to struggle as I accelerate to continue the speed limit of 35 mph. vehicle is struggling to maintain speed. Then the traction control light comes on the dashboard and subsequently the ABS light comes on.”
Owner complaint, filed Apr 11, 2026
“In May after tires rotated the abs warning lights started coming on took my dodge journey back to dealership they analyze it and found it was the abs system but there was no part to order to repair the system.”
Owner complaint, filed Sep 28, 2024
Complaints and recalls over time
By year of filing
All complaintsAbout the brakesRecall (red: the brakes)NHTSA investigation opened
Complaints about the 2014 Journey peaked in 2015, with 74 filed that year. No recall on file covers the brakes, the subject of 19% of the complaints. In 2026 owners filed 13 so far.
Filed May 17, 20184,815,661 vehiclesChrysler (FCA US LLC)
Defect. Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy. Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Filed Dec 21, 201761,791 vehiclesChrysler (FCA US LLC)
Defect. Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy. Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Filed Jul 7, 2017363,480 vehiclesChrysler (FCA US LLC)
Defect. Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Risk. Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
Remedy. Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.
Steering › Hydraulic Power Assist › Hose, Piping, and Connections16V273000
Filed May 6, 20168,569 vehiclesChrysler (FCA US LLC)
Defect. Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Risk. A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Remedy. Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
Filed Oct 19, 2015275,187 vehiclesChrysler (FCA US LLC)
Defect. Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.
Risk. If the ABS or ESC is disabled, a loss of vehicle stability could occur, increasing the risk of a crash.
Remedy. Chrysler will notify owners, and dealers will seal the ABS wiring harness to prevent water from entering and will replace the ABS module and repair the headlamp and dash wiring harness, as necessary. These repairs will be performed free of charge. The recall began on December 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R61.
Filed Jul 7, 2015145,379 vehiclesChrysler (FCA US LLC)
Defect. Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
Risk. If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
Remedy. Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.
Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2014-2015 Dodge Journey vehicles manufactured October 25, 2013, to August 22, 2014. The affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and occupant/cargo combined weight information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 110, "Tire Selection and Rims for Passenger Cars."
Risk. With inaccurate information on the tire placard, the operator may overload the vehicle, increasing the risk of a crash.
Remedy. Chrysler will notify owners, and dealers will install a correct tire placard label, free of charge. The recall began April 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P70.
All 7 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 2 name the 2014 Journey.
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also …
Active Head Rest Inadvertent DeploymentPreliminary evaluation PE19014Closed
Opened Sep 9, 2019Closed Feb 25, 2026seats
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments …
Technical service bulletins
214 on file
Repair instructions the manufacturer sent its dealers for the 2014 Journey. Not recalls: the fix is usually free only while the car is under warranty.
engine 43electrical system 42equipment 41transmission 28body and frame 19seats 7visibility 6suspension 3
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following: The AHR is deployed on one or both front seats and will not reset.
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
23-027-20Warranty extensionNov 6, 2020equipment
Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
Antilock Brake System Control Module Anti-Lock Brake System (ABS) control module on about 275,600 of the above vehicles may have a ground wire eyelet on the right front shock tower that allows water to wick through the ground wire case and into the ABS module. Moisture in the ABS module could disable the ABS and/or Electronic Stability Control (ESC) …
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2014 Dodge Journey SUV 4WD
★★★★★
★★★★★
★★★★★
★★★★★
18.5%
2014 Dodge Journey SUV FWD
★★★★★
★★★★★
★★★★★
★★★★★
17.9%
New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Electrical SystemFire
Filed Sep 25, 2026250,000 milesMO
The contact owns a 2014 Dodge Journey. The contact stated that while pulling into the workplace at 3 MPH, smoke was coming from the middle of the hood. The vehicle was parked and the smoke intensified until the front of the vehicle was completely consumed by fire. The fire was extinguished by the fire department. The contact stated that based on the damages, the vehicle was a total loss. The failure mileage was approximately 250,000.
Seats › Front Assembly › Head Restraint
Filed Sep 20, 2026CA
On Saturday September 19, 2026, while driving my 2014, Dodge journey without any warning. My driver's seat headset deployed. There was no impact or collision at the time of the incident. Upon deployment of headrest hit my head
Power Train
Filed Sep 16, 2026GA
The powertrain control module went out on my dodge and caused the car to be stuck in limp mode which could cause an accident if driving on the road
Unknown or Other
Filed Sep 10, 2026MI
Won't start sometimes. This is because the BRAND NEW battery is slowly draining. Yet nothing has been left on, no lights, doors all securely shut. Nothing is left on that's visible anyway. Left me stranded and had to get towed or jumped. The battery is brand new as I mentioned. Afraid it's going to stall out on me and even not start up when I turn it off to run into the store! Even though I have been charging the battery until someone can figure this out, I don't trust it.
Structure › Body
Filed Sep 10, 2026MI
Back hatch/door/trunk does not close and latch.This is dangerous because things could fly out. I find it very odd that this vehicle doesn't have a trunk release from the inside and you have to manually open it and get out of the vehicle. No button option on key fob to open the "truck" or hatch either. Never had a vehicle without a release to open it from inside the vehicle. I pick up grocery orders and have to get out every time. Anyway it is malfunctioning now and not closing/latching.
Seats › Front Assembly › Head Restraint
Filed Aug 31, 2026SC
On Friday, August 28, 2026, my wife entered our 2014 Dodge Journey and found that the drivers side head rest had burst open. The vehicle was parked in our driveway. Thankfully neither of use were driving the vehicle when this occurred, as this could have caused an accident. There was no warning from the vehicle that this would occur. We found online that there was a warranty extension (which has expired), but that seems inadequate for such a safety hazard. The headrests should have been recalled and replaced. I contacted Dodge customer support and they said that I need to pay for the repair since the extended warranty expired. Their problem, my expense, inadequate solution on their end. Not cool.
Back Over Prevention › Sensing System › Camera
Filed Aug 17, 2026VA
Rearview camera not working. I received a recall notice and 2 days later my rear view camera stopped working, but for some reason my vehicle is not on the list to be repaired?
Seats › Front Assembly › Head Restraint
Filed Jul 29, 202673,000 milesNE
The contact owns a 2014 Dodge Journey. The contact stated that while the vehicle was parked and occupied, the contact became aware that the front passenger head restraint was damaged and unhinged. Neither an independent mechanic nor a dealer was contracted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The approximate failure mileage was 73,000.
Service Brakes
Filed Jun 12, 2026SC
The Electronic Brake Control Module: Anti-Lock Brakes. This has caused the cruise control to stop working, the wheel sensors on the front to stop working. The speedometer (digital and gauge) to stop working and the Engine light to stay on. This has been witness by an Independent service center. The dash sensors would go on and off randomly. Many other repairs have been performed throughout the pass 3 years.Unsure when the first sensor started. Today 6/12/2026 replaced the wheel senors but they do not register on the dash, senors lights remain on.
Service Brakes
Filed Jun 11, 2026OH
Car acceleration literally jumping from 30-50mph this is all something that can be felt happening car accelerating when braking is occurring so when slowing the car down it does a speed up then it will begin slowing down then we have the car not wanting to accelerate at all almost like it is stuttering to go this occurs when I get to a red light and it goes green and I press that gas I acts as if something isn’t registering fast enough. I’ve took my car to be serviced for these problems nobody seems to find an issue with the problems occurring the problem puts others at risk because we could possibly collide if I where to brake and the car continues to keep going instead of coming to a complete stop. No it hasn’t been inspected by any manufacturer or police or insurance companies no there weren’t any warning lamps or messages going on at this time yes my car is available for inspection because that is what I need a proper inspection to determine the problem
Unknown or Other
Filed Apr 21, 2026196,827 milesMN
I was informed that it was the transmission. The vehicle does not advance going 5 mph. The vehicle stopped working in a busy intersection and I had to pull over into a parking lot. The vehicle has not been inspected by anyone.
Service Brakes
Filed Apr 11, 2026WI
It’s July 7, 2025 driving the car to get to a work related visit. It’s a 14/15 mile drive from my home. I get to my destination. Coming back home about a minute on the road my vehicle begins to struggle as I accelerate to continue the speed limit of 35 mph. vehicle is struggling to maintain speed. Then the traction control light comes on the dashboard and subsequently the ABS light comes on. It’s an 80 degree day no rain. After 3 minutes the lights go away, I am driving very cautious, I’m not sure why the both lights came on. The lights come on a second time. When those lights come on the car did not want to drive. It felt as if the breaking system either kicked in or thinks it should. I started looking into what it could be with the help of father. We changed speed sensor and wheel bearing of the front right wheel tire. I had a friend run his own OBE reader and it had signaled the issues was coming from that. Took it for a test drive and at a green light both traction and ABS lights come on and I stuck there unable to accelerate. At this point traction control and ABS light come on and stay on for half the day. I’m no longer driving the car. I finally come to terms that I have to take it to a mechanic. I take it to Dealership in November 2025 they run the diagnostics on it and turns out the ABS module and Rear right tire sensor are the issue. At that point they informed me the ABS module is back ordered it may take a week to 2 weeks for the part to arrive. My car stays at th
Engine and Engine CoolingFire
Filed Feb 3, 2026230,000 milesFL
The contact's daughter owned a 2014 Dodge Journey. The contact received notification of NHTSA Campaign: 15V431000 (Engine and Engine Cooling); however, parts were not available. The contact stated that while her daughter was driving at an undisclosed speed, black smoke was seen coming from under the hood, and the engine caught on fire. The driver was able to successfully exit the vehicle. No warning lights illuminated. The local fire department arrived on the scene to extinguish the fire. A police report was not filed. The source of the fire was deemed recall-related. The vehicle was towed to an unknown location and was deemed a total loss by the insurance company. No injuries or medical attention were sought. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.
Electrical System
Filed Dec 29, 2025NC
My reverse lights, rear wiper and plate light have all Stopped working due to severed wires in the liftgate wiring harness at the hinge area. This is a faulty design by Dodge, a safety concern and an issue that is widespread and reported on the internet.
Service Brakes, Hydraulic
Filed Dec 4, 2025230,000 milesMI
The contact owns a 2014 Dodge Journey. The contact stated that while driving at various speeds, the ABS and Traction Control Systems malfunctioned, causing an uneven wheel spin and making the vehicle extremely difficult to steer or control. The vehicle later failed to start because of a faulty ABS module. The vehicle was towed to the local dealer, who performed a recall repair under NHTSA Campaign Number: 15V675000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC). The ABS and HCU modules were replaced, but the vehicle failed to start. The cause of the failure was not yet determined. The contact was informed of additional costs and asked to retrieve the vehicle. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 230,000.
Seats
Filed Nov 25, 2025NC
While parked the drivers seat headrest ARS system activated. Hitting the driver in the back of the head.
Air BagsCrash
Filed Nov 11, 2025MI
None of the airbags in the car deployed when I was in a high-impact front-end collision traveling at 45 mph. I was wearing my seatbelt, but the airbags did not deploy. I did not have the added protection of the airbags, so my injuries were much more severe than they would have been if the airbags had deployed. I have 2, possibly 3 fractures in my neck and spine, 2 fractures to the ribs near the sternum, organ damage, necrosis and nerve damage to the right leg, severe whiplash and many more injuries. The insurance company inspected the car after the car accident, Pioneer Insurance Company. There were no warning lights on that would indicate a problem with the airbags. I had been driving that car for years and never had a problem with the airbags. To my knowledge, no one has ever been in an accident in this car that would require the use of the airbags. I expected the airbags to work if I ever needed them and they did not, without warning.
Electrical System
Filed Aug 25, 202579,000 milesMD
The contact owns a 2014 Dodge Journey. The contact stated that while driving at an undisclosed speed, the low oil pressure and the check engine warning lights illuminated. In addition, the contact stated that the tires were recently replaced; however, the low tire pressure warning light illuminated. The vehicle was taken to an independent mechanic, but was unofficially diagnosed with a wiring harness failure. The vehicle was not repaired. The dealer was made aware of the failure and suggested that the vehicle be taken to the dealer for a diagnostic test. Additionally, the contact was advised of the diagnostic testing fee. The vehicle was not diagnosed or repaired by the independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.
Service Brakes
Filed Aug 7, 2025OH
I am the original owner of a Dodge Journey 2014 SXT that had the R61 ABS recall done in 2016. Now my ABS and Traction Light is on constantly and I have no cruise control. I took it into a dealer for the U49 Recall and asked them to look at the ABS issue. They said the ABS module needed replacement and the wiring due to rodent damage. I contacted my insurance for comprehensive coverage of rodent damage.. The insurance adjuster went to look at the car and found NO RODENT DAMAGE and therefore no claim...I contacted FCA (Stellantis) customer service center and was told that the R61 recall for this vehicle on this issue was already performed in 2016 . They told me that the recall was only guaranteed for 2 years???? Should not the recall of the R61 that was done in 2016 for safety be still under warranty????
Power Train
Filed Aug 2, 2025IL
Viscous unit for AWD dodge journeys has been failing causing a clunking and chunking noise. Causing the car jerk on takeoff or on turns. From what others been having issues with is the same thing. Causing a risk of a crash of the rear differential cracking and breaking free from the car. I had to replace the Rear Axle Bdorc/Viscous Unit on my car already, again from what I read from other owners, they have been having the same issue. and some are worse than others. I fear that it may cause danger to the occupants inside the car and around.
Unknown or Other
Filed May 21, 2025NY
Recall U67
Engine
Filed Apr 5, 2025IL
I am writing to file a formal complaint regarding a persistent engine misfire in my 2014 Dodge Journey AWD, which I believe may pose a safety risk to my family, myself, other drivers, and is not explained by regular maintenance and care. Since I first purchased the vehicle, I have performed all necessary maintenance and adhered to the recommended service intervals. However, despite these precautions, the engine has experienced consistent misfires. The misfires are particularly noticeable when I attempt to accelerate, whether when speeding up or turning. This issue has caused a noticeable hesitation in power delivery, which has created dangerous situations while merging onto highways or trying to maintain speed during turns. I have taken the vehicle to multiple certified mechanics and dealerships, but they have been unable to provide a clear cause for the engine misfires. The misfires have not been resolved with routine maintenance or repairs. This issue has persisted for several months and continues to affect the vehicle's performance, causing slow acceleration and hesitation, which increases the risk of accidents or collisions in certain driving situations. Given the nature of this issue and its potential impact on vehicle safety, I am concerned that this problem may be more widespread and may require further investigation by the National Highway Traffic Safety Administration. I would appreciate it if your agency could look into this matter and assess whether this issue coul
Power Train
Filed Mar 17, 2025NV
Hi, my dodge Journey 2014 has been experiencing steering issues(stiff and hard to turn) when driving at lower speeds. I know that same Dodge Journey model and year has had a lot of recalls for that. Please verify and let me know what's the process to get this steering issue fixed under recall as this is increased risk of a crash.
Service Brakes
Filed Feb 20, 2025TX
ABS recall dealership has had the vehicle for 3 months
Unknown or Other
Filed Jan 28, 2025WI
My complaint is I just had an oil change which I have done every 3000 miles since I own this car. I took car in December 9th for an oil change and after, the car started leaking oil all over. I took it back to Richlonn's Service which indicated that the cooler/oil filter housing was cracked, it cost me $1,382.93 to repair. The cooler/filter housing is located above exhaust manifold which had to be removed to replace, I think this is a fire hazard, not only that, I found out, Chrysler has had problems with these plastic housings, over the years Did they withhold information from the NHTSA.? If you check Amazon just look at the number of people that had to replace these units. I'm [XXX], driving [XXX] years all the cars that I owned I never heard of a oil housing cracking. I just check with amazon, but if you look into it at other service centers you will see how many have been repaired! I think Chrysler should be responsible for the repairs, I am also writing to Chrysler about this. Thank You INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
Air Bags
Filed Jan 12, 2025TX
Unknown: traction control light, air bag light, cruis control, horn, are not functioning properly and i believe it is the clock spring. Not sure if it was part of a recall previously.
Electrical System
Filed Jan 4, 2025AL
My rear back up camera going bad again I had it replace a few yrs ago and it is doing the same thing again, picture is upside down at times or the image is doing a horizontal rolling making it unusable or going blank and also is distracting when trying to back up and the image catches your eyes while backing up
Service Brakes
Filed Nov 27, 2024MD
ABS module failure for my 2014 Dodge Journey This vehicle had a recall R61: Anti-Lock Brake System (ABS) control module on about 275,600 of the above vehicles may have a ground wire eyelet on the right front shock tower that allows water to wick through the ground wire case and into the ABS module. Moisture in the ABS module could disable the ABS and/or Electronic Stability Control (ESC) system(s). The lack of a functioning ABS and/or ESC system(s) could change the braking and/or handling characteristics of the vehicle and cause a crash without warning. Dodge has confirmed that the ABS connector was cleaned and heat shrink was added to this vehicle on Jan 4, 2016. However in October 2024 the ABS module (part number 68194693AF) on my Dodge Journey failed and required replacement. I was required to pay out of pocket for this safety hazard. .
Unknown or Other
Filed Nov 25, 2024PA
The car will completely stop/stall out (odometer drops to 0) at a stop whether it’s a stop sign, red light, traffic. I have to put it into park and press the button to restart it again, and sometimes it will stall out again once putting it back into drive if I don’t immediately drive off pressing the gas pedal.
Service Brakes
Filed Oct 1, 2024IN
The ABS module has failed. There was a recall R61 issued previously for this issue of moisture causing ABS module failures. The original recall was completed on this vehicle [XXX]. There is no documentation that the ABS module itself was replaced at that time since this is a tiered recall. The ABS module has now failed and there is evidence on the electrical plug that moisture was present during a recent inspection by an ASE certified mechanic. I took the car to Academy CJD dealership in Tipton, Indiana and they refused to perform the recall again since it supposedly had already been completed. They wanted to charge me a fee to 'diagnose' further. I contend that even though the recall or partial recall was previously completed, the ABS has failed due to the issue the original recall was supposed to prevent. I have a picture of the ABS electrical connector showing evidence of shorting due to moisture. Please let me know if Dodge should be required to complete the recall again, since the ABS failed again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service Brakes
Filed Sep 28, 2024MS
In May after tires rotated the abs warning lights started coming on took my dodge journey back to dealership they analyze it and found it was the abs system but there was no part to order to repair the system.
Seats
Filed Aug 16, 2024NV
Head rest deployed without any type of impact
Seats
Filed Aug 12, 2024CA
I got into my car today , August 12, 2024, and my son noticed something wrong with the front passenger seat headrest. It had somehow deployed. I was not in an accident. The little black pieces that are apparently supposed to hold a pin were completely broken. I don't know if it is because it has been so hot where I live or what, but if someone had been in that seat, they could have gotten injured. I never heard a sound of it happening, so it must have been when I was parked. There were no warning signs and the seat hadn't even been moved.
Seats
Filed Jul 15, 2024ID
As I was driving on the highway my headrest made a loud bang and smaked the back of my head/ neck with a lot of force. I almost lost control of the vehicle, and it really hurt. My headrest still is apart. Going to see if a dealership can do anything tomorrow. This was so scary it is a huge saftey issue.
Unknown or Other
Filed Jun 12, 2024SC
My rear view camera started to flicker and the picture would sometimes be upside down. This happened for a while before it totally stopped working. Replaced the camera with an OEM part in 2021and it worked fine for about two years. Then same issue. Dodge says I need to replace the camera again.
Seats
Filed May 26, 2024UT
Headrest on passenger side popped open very loudly and hit my daughters head while we were sitting in a drive thru
Service Brakes, Air › Antilock › Modulator
Filed Apr 30, 2024145,000 milesFL
The contact owns a 2014 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle ABS and vehicle traction lights illuminated. The contact states the cruise control function failed. The vehicle was taken to a dealer where it was diagnosed with an ABS module failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 145,000.
Electrical System
Filed Apr 4, 2024FL
When trying to start the car in the past every now in then I would get a one click and no start I tried to shift into neutral and nothing the same , I played with the button by turning g off and back on a few time and it would start and it started to get harder to get it to start and now it will only click and no start , I replaced the battery and starter was checked out and is good all battery ends are new and new battery cables , I know Google is no auto mechanic but the post I have read there is a lot of dodge journeys that has this issue when I called dodge I was told to bring it in and I will be charged , also about every 4th time I hit the door locks from the door as soon as the door shuts the horn beeps 3 times and all the doors unlock , need help please from what I am understanding it's something to do with the anti theft or the neutral safety switch inside the transmission ,
Service Brakes, Air › Antilock › Abs Warning Light
Filed Mar 26, 2024109,004 milesMD
The contact owns a 2014 Dodge Journey. The contact stated that while driving at various speeds, an abnormal clunking and knocking sound was heard. The traction control, ABS, and AWD warning lights were illuminated. The contact stated that the vehicle failed to accelerate as needed. The vehicle was taken to an independent mechanic, who replaced the brakes and sensors. The vehicle was taken to another independent mechanic, who referred the contact to the local dealer for assistance with the ABS module. The vehicle was taken to the local dealer, where it was diagnosed that the ABS module was corroded and there was no recall coverage. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 109,004.
Steering
Filed Feb 24, 2024FL
The steering wheel locked on me while it was on drive. I could not turn it left or right. It does this at random which is dangerous. It locked as if the car was off but it wasn't.
Service BrakesCrash
Filed Feb 15, 2024SC
Under heavy braking conditions the vehicles ABS system did not engage and the vehicle slid losing control. There was a safety recall R61 which was documented as completed 20 May 2016, but inspection of the ABS ground wire shows it in its original position when compared to page 18 of the recall instruction. There has been no work on the ABS module since the recall.
Electrical System
Filed Jan 26, 2024TX
Suddenly brown smoke came out when I started a car and tried to roll down the window. My husband pulled out the controller which seems to be the cause of the smoke from the wire.
Electrical System
Filed Jan 25, 2024OH
Vehicle just won’t start sometimes. Changed battery , alternator, starter, ETC system. And nothing has helped. No rhyme or reason some days it starts perfectly fine multiple times .. other days I’ll go out and it just won’t start. I can go to my destination turn it off and it won’t turn back on.
Latches/Locks/Linkages › Doors › Latch
Filed Jan 19, 2024111,000 milesCA
The contact owns a 2014 Dodge Journey. The contact stated that on several occasions while driving at speeds over 35 MPH, the vehicle began to shake violently, and the temperature gauge was in the red. The contact also stated that on one occasion while the vehicle was turned off, the vehicle did not start. Additionally, the contact stated that the front passenger’s side door could not be opened from the outside. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 111,000.
Service Brakes, Air › Antilock › Abs Warning Light
Filed Jan 12, 2024125,000 milesAL
The contact owns a 2014 Dodge Journey. The contact stated that while driving at undisclosed speeds, the ABS became disabled. The traction control, ABS, and brake warning lights were illuminated. The lights went off for twenty minutes and then became illuminated again. The vehicle was taken to the local dealer, where it was diagnosed that the ABS pump had an internal failure. The dealer informed the contact that parts were on backorder. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.
Unknown or Other
Filed Dec 13, 2023MI
Traction control goes off without warning at random times. In different weather conditions for no reason. Car jerks and will no longer accelerate. Have cause several dangerous situations while driving this car
Electrical System
Filed Nov 20, 2023150,000 milesOH
The contact owns a 2014 Dodge Journey. The contact stated while at a complete stop at a traffic light, the vehicle shut off. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to an independent mechanic, where the battery and the alternator were replaced; however, the failure recurred. The contact stated while driving 35 MPH, the check engine warning light, the traction control warning light, the ABS warning light, and other unknown warning lights illuminated. The vehicle then shut off temporarily. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.
Seats
Filed Nov 17, 2023TX
Driver head rest brust for no cause while driving it felt like a air bag went of in the back of the head.
Seats1 injured
Filed Oct 17, 2023WV
My drivers side headrest busted open and hit me hard in the back of the head. I was driving around 45 mph when I heard a loud pop and I got hit in the back of the head. This caused me to panic and swerve, thinking I got hit by another driver. My mother, child, and myself were in the car at this time and it was a safety hazard, not only to me, but them as well. Being hit by by the head rest set off a bad migraine and neck pain. I have not had it looked at as I can not afford to do so.
Seats1 injured
Filed Sep 23, 2023TX
Headrest deployed while sitting in the driveway. The vehicle was in parked and not running. I was getting ready to go to the store. I got in and fastened my seatbelt then the headrest deployed. The ignition was off.
Complaints 1-50 of 416, newest first, reproduced as filed.
It is not among the Journey years to avoid. Owners filed 416 complaints, against about 365 for a typical Journey year. The most common complaint is about the brakes (19%). In NHTSA crash tests it scored 4 stars overall.
What is the most common problem with the 2014 Dodge Journey?
The brakes: 80 of the 416 complaints (19%) are about it. Owners most often say it sets off warning lights on the dash (28%), loses its brakes or the pedal sinks (8%) and stalls (5%). The typical report comes at 54,717 miles.
How many recalls does the 2014 Dodge Journey have?
7 safety recalls on file with NHTSA, the most recent filed May 17, 2018. The largest, 18V332000, covered 4,815,661 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2014 Dodge Journey problems start?
Half of the complaints that record an odometer reading came in before 54,717 miles.
Has NHTSA investigated the 2014 Dodge Journey?
Yes, 2 times. The latest, EA24003 ("Vehicle entrapment"), was opened Aug 1, 2024 and is still open.
Are there service bulletins for the 2014 Dodge Journey?
The manufacturer filed 214 technical service bulletins and other notices for it with NHTSA, most of them about the engine (43), the electrical system (42) and the transmission (28). They include a warranty extension, U67 Combo Rev11, filed Jun 18, 2026. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 17, 2018. Source: NHTSA Office of Defects Investigation.