Owners filed 4 complaints about this vehicle with federal regulators, most often about the engine. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Engine | 2 | 0 | 0 | 0 | |
| Service Brakes | 1 | 0 | 0 | 0 | |
| Electrical System | 1 | 0 | 0 | 0 |
TL* THE CONTACT OWNS A 2003 (NA) DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 DODGE JOURNEY. THE CONTACT'S VEHICLE WAS REPAIRED FOR THE WIRELESS IGNITION NODE MODULE AND THE ACCOUNT WAS CLOSED BY THE DEALER. SINCE THE RECALL REPAIR, THE HORN SELF-ACTIVATED AND SOUNDED FOR APPROXIMATELY 45 SECONDS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC, BUT WAS NOT REPAIRED. THE VIN AND NH UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
TL* THE CONTACT OWNS A 2007 DODGE JOURNEY. WHILE DRIVING AT 45 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING AND CAUSED THE VEHICLE TO BECOME DIFFICULT TO REDUCE SPEED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.
TL* THE CONTACT OWNS A 2007 DODGE JOURNEY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE IT FAILED START. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY NEEDED TO REPLACE THE WIND MODULE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 32,000. UPDATED 10/10/12*CN THE CONSUMER STATED THERE HAS SINCE BEEN A THIRD FAILURE. UPDATED 10/17/12
4 of 4 complaints, reproduced as filed.
| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2020 | 64 | 1 | 1 | 0 | Routine |
| 2019 | 100 | 1 | 0 | 0 | Routine |
| 2018 | 233 | 6 | 2 | 0 | Above average |
| 2017 | 197 | 2 | 7 | 0 | Routine |
| 2016 | 386 | 4 | 4 | 0 | Above average |
| 2015 | 553 | 6 | 9 | 0 | Above average |
| 2014 | 414 | 7 | 8 | 0 | Above average |
| 2013 | 353 | 4 | 9 | 0 | Above average |
| 2012 | 376 | 6 | 13 | 0 | Above average |
| 2011 | 169 | 4 | 4 | 0 | Routine |
| 2010 | 988 | 3 | 16 | 0 | Above average |
| 2009 | 1,433 | 8 | 30 | 1 | Fatalities reported |
| 2008 | 8 | 0 | 0 | 0 | Routine |
| 2007 — this page | 4 | 0 | 0 | 0 | Routine |
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.