2010 Dodge Journey

Above average

Owners filed 988 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 3 times.

Avoid One of the Dodge Journey years to avoid: 2.7× the complaints of a typical Journey year. Which Dodge Journey years to avoid →

When it fails
020k40k60k90k120k200k
72,000 milesMedian miles at failure

757 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.

Most common 2010 Dodge Journey problems

484 of the 988 complaints (49%) are about the electrical system.

ComponentReportsCrashesFiresInjuries
Electrical System458
330
Service Brakes · brakes93
010
Engine78
130
Air Bags · airbags72
718
Unknown or Other53
103
Steering35
100
Electronic Stability Control (esc) · stability control32
000
Service Brakes, Hydraulic · brakes28
100
Seats16
003
Power Train · transmission16
011

2010 Dodge Journey electrical system problems

49% of all complaints

484 of the 988 complaints are about the electrical system. This is what owners describe:

  • will not start21% · 102
  • stalls15% · 72
  • sets off warning lights on the dash6% · 28
  • drains the battery or stops charging6% · 27
  • loses power5% · 25
  • drops into neutral4% · 18

Share of the 484 electrical system complaints whose text describes each symptom. One complaint can describe several.

Typical mileage
78,000 mi
median of 378 reports
Peak year of filing
2015
112 electrical system complaints that year
Crashes · fires · injuries
3 · 5 · 0
in these complaints
Recalls on the electrical system
None
“vehicle repeatedly fails to start because of ignition system defect I have to wiggle or finesse the key fob in the ignition slot to get the car to start. The problem has happened many times. The first time I crashed into my shed I was so scared.”
Owner complaint, filed Oct 22, 2025
“It all started with no starts and had starter replaced and then charging problem had new battery and alternator replaced . Then driving to work all the dashboard lights lit up like a Christmas tree and died a couple of times once in the middle of the road .”
Owner complaint, filed Jun 24, 2025

Complaints and recalls over time

By year of filing
2010: 16 complaints, 4 about the electrical system'102011: 59 complaints, 17 about the electrical system2012: 52 complaints, 9 about the electrical system'122013: 49 complaints, 14 about the electrical system2014: 102 complaints, 51 about the electrical system'142015: 193 complaints, 112 about the electrical system2016: 108 complaints, 62 about the electrical system'162017: 68 complaints, 32 about the electrical system2018: 96 complaints, 60 about the electrical system'182019: 108 complaints, 63 about the electrical system2020: 62 complaints, 28 about the electrical system'202021: 28 complaints, 15 about the electrical system2022: 9 complaints, 4 about the electrical system'222023: 14 complaints, 5 about the electrical system2024: 11 complaints, 3 about the electrical system'242025: 6 complaints, 3 about the electrical system2026: 7 complaints, 2 about the electrical system'26Recall 10V475000 (steering)Recall 14V373000 (airbags)Recall 16V273000 (steering)NHTSA investigation EA24003NHTSA investigation PE19014NHTSA investigation DP14004
All complaintsAbout the electrical systemRecall (red: the electrical system)NHTSA investigation opened

Complaints about the 2010 Journey peaked in 2015, with 193 filed that year. No recall on file covers the electrical system, the subject of 49% of the complaints. In 2026 owners filed 7 so far.

3 safety recalls

Part 573 reports
Steering › Hydraulic Power Assist › Hose, Piping, and Connections16V273000
Filed May 6, 20168,569 vehiclesChrysler (FCA US LLC)

Defect. Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Risk. A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Remedy. Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

Air Bags14V373000
Filed Jun 26, 2014722,705 vehiclesChrysler Group LLC

Defect. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk. If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy. Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Steering › Electric Power Assist System10V475000
Filed Oct 7, 201023,237 vehiclesChrysler Group LLC

Defect. CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING, 300, CHARGER (LX) AND DODGE CHALLENGER (LC), AVENGER (JS), AND JOURNEY (JC), AS WELL AS MODEL YEAR 2011 DODGE RAM LIGHT DUTY PICKUP (DS) VEHICLES. SOME OF THESE VEHICLES MAY EXPERIENCE A SEPARATION AT THE CRIMPED END OF THE POWER STEERING PRESSURE HOSE ASSEMBLY.

Risk. LEAKED POWER STEERING FLUID ONTO HOT ENGINE COMPONENTS COULD CAUSE A FIRE.

Remedy. DEALERS WILL INSPECT AND REPLACE AS NECESSARY THE POWER STEERING PRESSURE HOSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 20, 2010. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

All 3 campaigns on file, newest first.

NHTSA investigations

Office of Defects Investigation

Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 4 name the 2010 Journey.

Vehicle entrapmentEngineering analysis EA24003Open
Opened Aug 1, 2024door locks and latches

The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also …

Active Head Rest Inadvertent DeploymentPreliminary evaluation PE19014Closed
Opened Sep 9, 2019Closed Feb 25, 2026seats

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments …

Totally Integrated Power Module FailureDefect petition DP14004Closed
Opened Sep 25, 2014Closed Jul 24, 2015electrical system

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 …

Air Bag Non-Deployment/Engine StallRecall query RQ14002Closed
Opened Jun 16, 2014Closed Mar 2, 2015Led to recall 14V373000airbags

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of …

Technical service bulletins

54 on file

Repair instructions the manufacturer sent its dealers for the 2010 Journey. Not recalls: the fix is usually free only while the car is under warranty.

equipment 12seats 8transmission 7electrical system 6engine 6body and frame 5equipment adaptive/mobility 2visibility 2
23-038-20Warranty extensionDec 5, 2020seats

Active Head Restraint (AHR) Inadvertent Deployment - X91 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacinga front seat AHR that has inadvertently deployed. Customers may comment on the following: The AHR is deployed on one or both front seats and will not reset.

23-027-20Warranty extensionNov 6, 2020equipment

Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.

23-027-20Warranty extensionNov 6, 2020equipment

Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.

2302720Warranty extensionNov 6, 2020seats

Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.

106241Service Bulletin/Repair InstructionsJul 28, 2025electrical system

LAMP - DOME

104974Service Bulletin/Repair InstructionsJun 12, 2025electrical system

LAMP - DOME

103774Service Bulletin/Repair InstructionsMay 1, 2025electrical system

LAMP - DOME

9100226Service Bulletin/Repair InstructionsSep 15, 2023electrical system

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is …

9100226Service Bulletin/Repair InstructionsSep 15, 2023electrical system

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is …

S1121000006 Rev.Service Bulletin/Repair InstructionsAug 19, 2020electrical system

(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns

Crash test ratings

NHTSA 5-star safety ratings
Version testedOverallFrontalSideRolloverRollover risk
2010 Dodge Journey 4-DR. w/SAB———★★★★★17.9%

New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.

What owners reported

Newest filings
Electrical System
Filed Aug 18, 2026MO

On two separate occasions my doors have locked on there own while I was inside the car and I was not able to open the doors or manually unlock the door. My front lock levers are long enough that you can get a decent grip to pull them up and in normal cases they unlock pretty easy. But when they lock on your own I don't think you get pul) them up with a pair of vice grips. Both levers on the back doors drop almost all the way into the door panel. Most people probably can't open them even without them being glitched.. The only way I was able to unlock them was by the key fob. The unlock switches are useless as well. The changes of it happening are slim but if it happened during a flood or fire and I didn't know to use the key fob. There was no threat to me either time it happened and I still somewhat panicked. Lucky or I guess unlucky for me I knew it was probably a electrical problem since I also have some electric problems that happen as long as the main battery is connected. Key fob and key could be in another universe and my wipers will move, my horn will randomly go off. I've not had a horn since my mother bought me the vehicle. There is more and these seem to come and go. My doors random lock after I shut the doors. I have left my keys on the dash shut the door and got locked out. Once my dog's where in the car and it was hot inside. Luckily the locksmith was 2 minutes away and I didn't have to break a window. Another time the same thing happened with my dogs in the car a

Unknown or Other1 injured
Filed Jul 9, 2026OH

I was backing out of the driveway. Pulled forward to a two-way stop and my driver side headrest exploded and shot my head forward and I almost went in a two-way traffic. Now I have whiplash

Engine
Filed Jun 18, 2026NJ

Car since bought either won't start or fails to come out of gear then stalls out in reverse or randomly in intersections I have small children and it's dangerous and several mechanic cant figure it out. Replaced batteries starters and issue continues

Air Bags
Filed Apr 20, 2026NY

This situation is occurring more and more often with this vehicle. The vehicle will be in drive, moving, and in the middle of a road or highway just shutdown completely. It happened 4 times 2 weeks ago. Brought to a auto mechanic and nothing could be discovered to be malfunctioning.

Steering
Filed Mar 26, 2026OH

My horn started to honk on its own the front windshield wipers will not stop and the turn signals does not work anymore I was told the clock spring needs replaced there is a recall on google but now showing with my vehicle

Unknown or Other
Filed Jan 31, 2026CA

The ignition fob messed up on me and won’t start the key fobs not reading it shuts off

Electrical System
Filed Jan 21, 2026200,000 milesDE

The contact owns a 2010 Dodge Journey. The contact stated that the horn engaged unintendedly while driving. The contact stated that the failure persisted even while the vehicle was parked and turned off. The vehicle was taken to AAA several times, and the battery and the battery terminals were replaced; however, the failure persisted. The vehicle was taken to the dealer to be diagnosed. The failure mileage was approximately 200,000.

Electrical SystemCrash
Filed Oct 22, 2025IL

Vehicle repeatedly fails to start because of ignition system defect I have to wiggle or finesse the key fob in the ignition slot to get the car to start. The problem has happened many times. The first time I crashed into my shed I was so scared. and now the vehicle will not start at all leaving me in my family straight on the roadside I am aware of existing recall RO3 for the ignition switch wind module on this model year my vehicle either was not repaired or still exhibiting the same defect after prior service. This is a safety issue because it leaves driver stranded unexpectedly and may also cause the ignition to shut off while driving I request an HSTSA investigate further or ensure the manufacturer repair repairs this issue under recall.

Air Bags
Filed Sep 17, 2025FL

Faulty active head restraints in both front driver and passenger seats, causing both units to deploy while driving, causing my driver to temporarily lose control of the vehicle.

Air Bags
Filed Aug 30, 2025IN

I was sitting, idling in my car when my active headrest restrain system in my passenger seat suddenly went off. I am lucky no one was in my passenger seat and that I wasn't driving at that time. I looked more into it and it looks like the plastic encasing the metal bar which holds the headrest together snapped. Googling online I saw that this is a common issue with dodge, jeep, and Chrysler cars. I am now worried my driver side active headrest restraint system could go off while I am driving and cause an accident, as the passenger one definitely flew forward fast when it snapped.

Electrical System
Filed Jun 24, 2025MI

It all started with no starts and had starter replaced and then charging problem had new battery and alternator replaced . Then driving to work all the dashboard lights lit up like a Christmas tree and died a couple of times once in the middle of the road . Even when the car was in park and key out of the ignition the lights on dashboard would light up , like the car never totally shut off?Replaced ecm afterwards thinking that was the problem but wasn’t the case (I still have the original ecm unit ) and still there was a battery drain , driving it and the lights lit up the dashboard and stalled out . You can here a buzzing sound after the car if off and key is removed ?

Electrical System
Filed May 31, 2025MO

Since buying my car, it has completely shut off while driving down the street 3 times with the key still in the run/on position. When it has done this I've lost power steering, power braking and complete power loss. The 3rd time this happened while I was taking my children to school and almost caused us to crash so I called a local locksmith, because I thought it was my key because the remote functions (lock, unlock, panic, and remote start) had stopped working also, paid for a new key and programming, only to find out it wasn't just the key, it was also the wireless ignition node module was defective too so I had to have it replaced and programmed as well. The locksmith asked my permission to disassemble the WIN module to inspect it for the cause of the problem and he said that there was a bad contact point inside that was breaking connection and causing the shutdown. I had to pay $1000.00 for these parts and service and I no longer have access to the module that was originally in my car since he took it apart. Thank God I managed to avoid any accidents when these incidents happened. The first time was in March of 2025

Service Brakes
Filed Jan 10, 2025PA

The contact owns a 2010 Dodge Journey. The contact sated while driving 15 MPH, the brake pedal was depressed; however, the vehicle failed to respond. The contact made a left turn and the brakes seized. The contact stated that the ECS, engine check, and other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the brake pads and rotors needed to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was taken to several independent mechanics where it was determined that the brake hose was leaking, and an unknown hose had detached. The vehicle was repaired for the most recent failure. The remained at the residence and had not been driven since. The manufacturer was made aware of the failure. The failure mileage was unknown.

Steering
Filed Dec 20, 2024NY

I went to go start my vehicle to commute home from work and had no power steering. I did some research and saw that my vehicle model from 2007-2016 was recalled for this issue

Seats
Filed Oct 22, 2024WY

My active headrests on the front seats have suddenly sprung, i.e. they have opened up. The car was parked in my yard, no other vehicles around, no accident/fender bender. I went out one day and the headrests were both opened up. This is a known problem for Dodge (at the time it happened, I researched) and they did extend the warranty for ten years; however, my vehicle is a 2010 so past that extended warranty. This is an expensive fix. I am a senior on a fixed income and wonder if there is any way to remedy this problem?

Electrical System › Horn
Filed Aug 5, 2024140,000 milesMD

The contact owns a 2010 Dodge Journey. The contact stated that while the vehicle was parked, the horn inadvertently honked. There was no warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.

Unknown or Other
Filed Jul 17, 2024AR

1. Driver headrest was broken while car was in driveway. I found the headrest broken and then reported to nhtsa. org after reading some Dodge forums

Service Brakes
Filed Jul 12, 2024MI

I have been stranded in this vehicle to many times to count. Mostly I had to get a jump to get it back home or keep it running until I returned home. Within the last 30 days I have installed a new alternator and starter. Walmart has installed 4 new batteries due to it being under warranty. So as of today I can't start my car. All the interior lights come on and radio but won't turn over. I tried to get a jump 3 times but still nothing. I am disabled and can't get on public transportation or barely walk up stairs. I'm at zero income and awaiting approval from SSI. So I need someone to assist with this nightmare please. I honestly don't know what else to do

Electrical System
Filed May 9, 2024IL

Fuse box is going bad. Rear windows, front mirrors don’t let up or down. 12V doesn’t work. Horn went out. Automatic key lock doesn’t work. Fuse will completely go out soon.

Service Brakes
Filed Apr 22, 2024NC

COMPONENT malfunction: ABS control module (module is part of the Electronic Stability Program and Traction Control System). Available for inspection: Upon Request. Safety risk: Random locking of front abs system at speeds of 20mph or less (GREAT concern for event happening at a greater speed ). Vehicle Manufacturer: admits known risk and problem w/ the Abs control module and traction control system and is researching problem-matic modules, but will they not issue a recall. part is not available . Warning lamps were after the first event (3-13-24): ESP and Traction control. videos are difficult to catch do to the random nature of the problem.

Engine
Filed Feb 10, 2024ID

Unknown. This vehicle is great if it would stay running. I drive it about 15 min than it just shuts off and won't restart until it cools down . I've had it checked and replaced camshaft and crankshaft and the throttle potionsensor and it continues to shut off while driving. It's very irritating it could cause a accident and also leave someone stranded. No codes pop up anymore but it still has that problem

Electrical System
Filed Feb 5, 2024AL

Horn goes off periodically, even after changing the fuels.

Unknown or Other
Filed Feb 5, 2024AL

Park / Natural switch, from my understanding there is no recall, but I have had some close encounter driving and my car just shuts off, I was told its the park/neutral switch., have to throw it in park foot on the brake try to put it in neutral and throw it back into park and start he engine. ugh.

Engine
Filed Jan 22, 2024105,000 milesCA

The contact owns a 2010 Dodge Journey. The contact stated while driving at an undisclosed speed, the steering was inoperable. The contact stated that while parking the vehicle, the steering failed to function as intended. The contact stated that the steering wheel was difficult to turn. Additionally, the contact stated that while at a stop light, the vehicle lost motive power. The contact was unable to restart the vehicle. The vehicle was towed to the residence. The contact stated that the failures had been intermittent for the past two years. The vehicle was towed to the dealer, but the failure could not be duplicated. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.

Electrical System
Filed Dec 15, 2023PA

The vehicle is available for inspection upon request. I (and several other owners of a Dodge Journey vehicle) have noticed the horn sounding randomly. Myself and others with the same complaint believe it to be a faulty/failing Horn Contact Switch, located in the steering wheel. (I believe it is MOPAR part # 5189428AC ) The safety concern is that horn sounds randomly. When this happens while stopped at red lights, motorists in front of me tend to rapidly accelerate into cross traffic. I believe the safety concern is self explanatory. As it is a random occurrence, it has not been confirmed by a dealership. (Though there are countless videos posted to YouTube as well as complaints posted to message boards.) There are no warning lamps or indications that a connection is faulty/failing. According to my research, this has been an ongoing issue for Dodge Journey owners for several years.

Electrical System
Filed Dec 15, 2023TN

Horn randomly blows while driving and while parked with engine off. Only solution is to remove fuses to disable horn. No way to blow horn now to alert other drivers of a dangerous situation.

Air Bags
Filed Dec 10, 2023MN

Horn honks randomly will driving or turned off/parked. Windows go up/down on their own. Locks/unlocks. wipers turn on/off. Emergency flashers turn on/blink all on their own. Appears to be an issue with security system. Replaced TIPM and still having issues with all of the above. My truck is dead every day, replaced battery twice & crack shaft sensor, still having issues. There is a ticking noise and sounds like my truck is trying to turn itself on without the key in the ignition. Airbag light will not go off. This vehicle is 13 years old and Dodge needs to do a recall for all the issues people are reporting.

Unknown or Other
Filed Oct 20, 2023MI

I bought this used from Rainbow Motor Sales. Ever since I have had trouble with the heating system. I have replaced the heater core. I have had this flushed also. Last winter only the driver side had heat. So far this fall it will blow nothing but cold air.

Engine
Filed Oct 5, 2023100,000 milesMO

The contact owns a 2010 Dodge Journey. The contact stated that when he started the vehicle, the speed odometer was flickering. The contact stated that the interior of the vehicle had an unusual burning odor. The contact stated that he drove the vehicle to a safe spot and opened the hood of the vehicle. The contact stated that when he opened the hood some parts in the engine were melted. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

Electrical System
Filed Sep 24, 2023WI

Car constantly does not start. I have had to have it towed multiple times after driving places because it just decides to not start. The starter cranks but does not start. Then out of the blue it starts again and will start every day for weeks and then not start again. This started happening this past year and now this past two months got worse where it won't turn back on at all for days on end. I had to take it to a mechanic the second I was lucky enough it decided to start. New starter and new battery did not fix. Mechanic believes computer is bad. It is a security issue. Registering my car as incorrect vin number to car.

Unknown or Other
Filed Jul 22, 2023TX

Headrest busted open and hit my passenger

Electrical System
Filed Jul 13, 2023OH

Horn randomly sounds which has nearly caused accidents. The only way to stop it is to remove fuses. This is a common issue with the horn pad wearing.

Service Brakes
Filed May 10, 2023NC

Brake system has ongoing and continuous defects, malfunctions and failure. I have had calipers fall off and pr stick causing the wheel to overheat and melt the tire rim. Replaced all that. Brakes never seem strong enough to properly stop this vehicle safely. Brake lights stay off and on light a Christmas tree. Had several inspections for code errors. Replace entire system in January of 2023. $1,800. Less than 500 miles later, another caliper sticks, then snaps causing entire break assembly to move, damaging yet another wheel rim. I love this vehicle. The room, style. But it's not safe. I've almost caused an accident on the road 3 times due to this useless brake system. This last incident put me in a ditch. It's still in the mechanics shoo. Severe wheel damage this time.

Unknown or Other
Filed May 5, 2023MI

Follow-up with the article in regards to a possible electrical problems in older Dodge Journey after a woman was trapped and died when her SUV caught fire in December. Issues reported warning lights started flashing, windshield wipers came on, the horn started honking, windows wouldn't go down and the doors wouldn't unlock. Those are of the TIPM that have been reported for years and nothing has been done. I have personal experienced everything that others witnessed with 2009 except for I have not had a fire yet, I have been stuck in my vehicle for times due to window won't go down and doors will not unlock. Horn , lights, wipers, continue to go off I have to pull fuses out all the time just so not to disturb the neighbors as it happens at all hours not just when driving it. It caused a brand new battery to swell up that was caught by a mechanic, the TIPM has been changed 2 times now and still have issues along with the battery was replaced 3 times so far and maybe this is why I have not had a fire because I continue to get a new one. This has been happening for

Electrical System
Filed May 5, 202367,199 milesMI

The contact called on behalf of his mother-in-law who owns a 2010 Dodge Journey. The contact stated that the vehicle was displaying erroneous electrical functions. The contact stated that the windows would roll up and down, the windshield wipers would suddenly activate, the exterior lights would illuminate, the doors would lock and unlock, and the horn would sound. The vehicle also suddenly stalled while driving at various speeds and while also while idling. The failure was intermittent. The vehicle was taken to the dealer who replaced the key fob however, the failure persisted. The dealer was contacted and offered to change the fuse box; however, the repair was not performed. The manufacturer was not made aware of the failure. The approximate failure mileage was 67,199.

EngineFire
Filed May 1, 2023MI

While driving my engine caught on fire. My safety was put at risk because I had to pull over and get out the car. Flames started coming from the hood of the car. I just dropped my newborn baby off 10 minutes prior and was around the corner from picking up my other child. I had to call 911 and wait for the fire department to come. I tried to put it out myself but the fire was too great and I was afraid it would explode. My check engine light was on but I was told it was for an old misfire. I haven’t not had any issues with my vehicle, I drive it to work everyday. Vehicle has not been inspected by insurance as I do not currently have active insurance on vehicle. Chrysler customer service states because vehicle is 13 years old they are not liable. No dodge dealership will look at vehicle because it will be difficult to find issue alas the vehicle is totaled. There is a recall R32 starting in 2011 for this model. My engine although made in 2010 is the same engine in the recall. 2.4 liter 4 cylinder.

Air Bags
Filed Apr 7, 2023CA

The airbag light came on intermittently but now has stayed permanently. The suspension of the car become almost uncontrollably bouncy with the slightest dip or hump on the road. The bouncing continues for a couple miles and at times does make steering difficult. The tires are 4 months old and the car has been serviced at regular intervals.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Feb 28, 202310,000 milesAZ

The contact owns a 2010 Dodge Journey. The contact stated while driving 65 MPH with the cruise control activated, the vehicle independently accelerated. The contact attempted to deactivate the cruise control feature however, the vehicle failed to respond. The contact depressed the brake pedal and the vehicle slowed down and the contact was able to pull over to the side of the roadway and turned off the vehicle. The vehicle was restarted and operated as designed. The vehicle was taken to the dealer and the dealer stated that no failure was found. The vehicle was also taken to an independent mechanic however, the independent mechanic found no failure. The manufacturer was not contacted. The failure mileage was 10,000.

Unknown or Other
Filed Oct 28, 2022OH

No heat in the front but somewhat heat in the rear back seats have change a lot of things to try to fix but still no heat for the front or second row only the 3rd row

Unknown or Other
Filed Aug 28, 2022AR

When starting the auto can't put it in reverse or drive. Sometimes can't start car unless I put the key in alternator and place in neutral.

Seats1 injured
Filed Aug 7, 2022OH

My significant other and I were driving to cedar point with our kids and I was in the passenger seat. The headrest literally shoved my head forward. No accidents or anything. It just happened out of no where! This is very dangerous and considering it went off what if it was the driver seat and I was driving! This could have caused an accident.

Electrical System
Filed Jul 28, 202240,000 milesTX

The contact owns a 2010 Dodge Journey. The contact stated that the horn would engage independently while the vehicle was turned off and parked in the garage. The contact stated that she would disconnect the horn fuse per the Owner’s Manual. However, the failure would reoccur whenever the fuse was reconnected. The contact stated that the failure was draining the battery and the battery was replaced several times. Additionally, the contact stated that the vehicle lost motive power and shut off while driving on three different occasions. There was no warning light illuminated. The contact veered to the side of the road and jumpstarted the vehicle with assistance. The contact stated that the failure reoccurred increasingly and the vehicle failed to restart after several attempts. The vehicle was towed to the dealer where the Totally Integrated Power Module (TIPM) module was replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.

Electrical System
Filed May 27, 2022193,410 milesMI

The contact owns a 2010 Dodge Journey. The contact stated that the vehicle failed to turn off even after removing the ignition key. There was no warning light illuminated. The contact stated that occasionally the vehicle would shut off while driving at various speeds without warning. Upon investigation, the contact discovered NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) which she linked to the failure. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The failure mileage was 193,410.

Electrical System
Filed May 17, 2022NC

Too many electrical problems, the key fob, the ignition won't start until several tries I've had a new starter put in but constantly told it's the electrical component, the car shift gears on its own, told again it's the tcm module electrical problems, the batter dies within a year of getting a new one. Abs system problems, crank shaft system problems, the horn beeps on its own, it's so bad I have to remove chip at night so my neighbors don't complain..once again told by everyone that it's an electrical programing problem that I have to go to Dodge dealer to fix..I don't understand he how come I have to spend so much money for them to keep fixing electric problems. It's worse after a big down pour of rain..it seems everything shorts out... Have to wash it 2 days after it rain to drive my car.

Electrical System
Filed Apr 8, 2022NJ

There is a lighting bolt that repeatedly pops up on dashboard and the car cuts off immediately in mid drive !! I have been to the dealership spent $3200 plus and it just keeps coming back on . Also all the lights flicker on and off while driving or when you hit the turning signals this is ridiculous!! It’s 2022, these issues should had been recalled !!! This is horrible and unsafe especially when driving with children!

Air Bags
Filed Jan 26, 2022OR

UNKNOWN but airbag light will not go off and everything possible has been looked at and was told that with the light on on the dash, the airbag will not deploy.

Steering
Filed Jan 22, 2022IA

Powering steering went out again for the 4th time. Had to have car towed to repair shop again 1/21/22. Will upload 4th receipt when repair is done.

Electrical System
Filed Dec 31, 2021WA

When I go to start ITIT's sometimes shut itself off or just doesn't wanna start all the way And the killing mission seem to be loose I can wiggle it around power in then we'll around and get nothing at all Ignition seems to we have an issues and sometimes when I have started and I'm driving it all of sudden cuts off and dies just turns off just out of no where While I'm driving

Electrical System
Filed Nov 8, 202170,000 milesNY

The contact owns a 2010 Dodge Journey. The contact stated that while driving at various speeds, the throttle warning light would flash on the instrument panel as the vehicle would either stall or go into limp mode. The contact also stated that the vehicle would fail to start up after multiple attempts without warning. The contact had taken the vehicle to an independent mechanic where the ECU, suspension, and several various electrical components were replaced; however, the failure persisted. The manufacturer had been notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.

Electrical System
Filed Nov 6, 2021FL

WE PURCHASED OUR 2010 DODGE JOURNEY FROM AN AUCTION. RIGHT AWAY THERE WERE ALL SORTS OF ELECTRONIC ISSUES WITH VARIOUS BELLS & WHISTLES. MOST OF THESE WERE SOLVED ONCE WE PURCHASED A NEW FOB & HAD IT PROGRAMMED. HOWEVER, MOST IMPORTANTLY, THE HORN WILL BLOW WITHOUT TOUCHING THE STEERING WHEEL. IT WILL BLOW WHILE THE VEHICLE IS RUNNING AND WHEN THE VEHICLE IS OFF, DOES NOT MATTER. MY HUSBAND HAD TO DISCONNECT THE HORN UNDER THE HOOD IN ORDER TO GET IT TO STOP. WE HAVE TAKEN IT TO AN INDEPENDENT SERVICE CENTER AND THE MECHANIC COULD NOT FIND WHY THE HORN WILL NOT STOP BLOWING. I DISCUSSED THIS ISSUE WITH THE DEALERSHIP AND THEY INDICATED THE VEHICLE NEEDS AN UPDATE, HOWEVER, AFTER MUCH RESEARCHING ON THE WEB MANY MANY PEOPLE HAVE HAD THE UPDATE COMPLETED AT THE DEALERSHIP AND THE HORN ISSUES STARTED AGAIN 2 WEEKS LATER, MANY MUCH SOONER. OUR VEHICLE HAS NOT BEEN INSPECTED BY ANYONE ELSE. ALSO, THERE ARE NO WARNING LAMPS IN REGARDS TO THE HORN THAT HAVE COME ON. WE ARE LOOKING INTO HAVING A SEPARATE HORN INSTALLED ON THE VEHICLE, DUE TO THE SAFETY ISSUE. DODGE NEEDS TO HAVE A RECALL IN REGARDS TO THIS HORN ISSUE THAT COULD COST SOMEONE THEIR LIFE, IT'S QUITE UNBELIEVABLE THEY HAVE NOT DONE SO. (SEE BELOW- "Approximate date this incident occurred", OUR ISSUE IS ONGOING, WE BOUGHT THE VEHICLE ON 08-14-2021.)

Complaints 1-50 of 988, newest first, reproduced as filed.

Across model years

Worst on record: 2009
YearComplaintsRecallsFiresDeathsAssessment
202066110Routine
2019102100Routine
2018237620Above average
2017202270Above average
2016389440Above average
2015554690Above average
2014416790Above average
2013353490Above average
20123776130Above average
2011169440Routine
2010 — this page9883160Above average
20091,4338301Fatalities reported
20088000Routine
20074000Routine

Compare every Journey year →

2010 Dodge Journey: questions buyers ask

Is the 2010 Dodge Journey a good car?

Going by the federal record, it is one of the Journey years to avoid: owners filed 988 complaints, 2.7 times as many as a typical Journey year. The most common complaint is about the electrical system (49%).

What is the most common problem with the 2010 Dodge Journey?

The electrical system: 484 of the 988 complaints (49%) are about it. Owners most often say it will not start (21%), stalls (15%) and sets off warning lights on the dash (6%). The typical report comes at 78,000 miles.

How many recalls does the 2010 Dodge Journey have?

3 safety recalls on file with NHTSA, the most recent filed May 6, 2016. The largest, 14V373000, covered 722,705 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.

At what mileage do 2010 Dodge Journey problems start?

Half of the complaints that record an odometer reading came in before 72,000 miles. For the electrical system the midpoint is 78,000 miles.

Has NHTSA investigated the 2010 Dodge Journey?

Yes, 4 times. The latest, EA24003 ("Vehicle entrapment"), was opened Aug 1, 2024 and is still open.

Are there service bulletins for the 2010 Dodge Journey?

The manufacturer filed 54 technical service bulletins and other notices for it with NHTSA, most of them about the seats (8), the transmission (7) and the electrical system (6). They include a warranty extension, 23-038-20, filed Dec 5, 2020. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 6, 2016. Source: NHTSA Office of Defects Investigation.