AIR BAG LIGHT HAS BEEN TOGGLING ON AND OFF FOR LAST TWO MONTHS. DEALERSHIP HOOKED UP TO COMPUTER AND THE AIRBAG/HARNESS MUST BE REPLACED. CAR NOW OUT OF 100,000 WARRANTY. COST ESTIMATED TO REPLACE IS $1200.
2014 Dodge Journey complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2014 record →
WHILE DRIVING FROM FROM GRAND RAPIDS AND ARRIVING TO MICHIGAN CITY, INDIANA, I HEAR A NOISE THAT MIMICKED THAT OF A FLAT TIRE. I IMMEDIATELY MADE A RIGHT TURN INTO THE PARKING LOT TO CHECK EACH ONE OF MY TIRES, BUT NONE OF THEM WERE LOW OR COMPLETELY DEFLATED. I DROVE UP A BIT TO PARK MY VEHICLE, SO I COULD FURTHER INVESTIGATE AND IT STALLED. WHEN I GOT OUT OF THE VEHICLE, I SMELLED A LIGHT BURNING SMELL COMING FROM UNDERNEATH TBE VEHICLE AND I JUST LET IT SIT, WHILE CALLING MY INSURANCE COMPANY'S ROADSIDE ASSISTANCE TO OBTAIN SUPPORT. I HAD THE VEHICLE TOWED BACK TO GRAND RAPIDS COSTING ME $401 BECAUSE MY INSURANCE ONLY PAID UP TO 15 MILES FOR TOWING AND THIS DRIVE WAS APPROXIMATELY A 125 MILE DRIVE. DUE TO COVID, I HAD TO PAY OUT OF POCKET FOR A RIDE BACK TO GRAND RAPIDS AS WELL. I HAD THE VEHICLE TOWED TO THE DEALERSHIP WHERE I PURCHASED THE CAR BACK IN APRIL 2015 AND AFTER THE DELEARSHIP CHECKED TO DIAGNOSE THE VEHICLE, I RECEIVED A PHONE CALL SAYING IT WAS MY ALL WHEEL DRIVE POWERTRAIN UNIT/SYSTEM AND IT HAD BUSTED AND WAS LEAKING FLUID. THE QUOTE THAT THE GENTLEMAN GAVE WAS A WHOPPING $2200 AND SOME CHANGE. I REALLY THOUGHT I REMEMBERED PURCHASING A POWERTRAIN WARRANTY, BUT IS THERE A WAY TO FIND OUT FOR SURE IF I DID? I WOULD APPRECIATE MORE GUIDANCE ON THIS SITUATION BECAUSE I AM OUT OF THOUSANDS OF DOLLARS AND WOULD LOVE TO HAVE SOME FINANCIAL ASSISTANCE, IF POSSIBLE. ALSO, I WANTED TO INITIATE A RECALL FOR THIS BECAUSE IF I HAD BEEN STILL ON THE HIGHWAY DRIVING, THI
WHEN AIRBAGS DEPLOYED, AIRBAG AT FOOT CONTROL PANEL (GAS/BRAKE) DEPLOYS MOVING FEET OFF OF BRAKE PEDAL. THIS REMOVES EMERGENCY CONTROL BY OPERATOR TO STOP VEHICLE. OPERATOR TRIED TO STOP AT INTERSECTION AFTER ANOTHER CAR FAILED TO YIELD/ SLOW DOWN AT INTERSECTION. AFTER INITIAL CONTACT AIRBAGS DEPLOYED AND VEHICLE TRAVELED ANOTHER 50YARDS UNTIL COMING TO STOP IN DITCH. THE LOWER OPERATOR AIRBAG IMPEDED THE USE OF BRAKES BY THE OPERATOR. HAD THERE BEEN MORE TRAFFIC IT WOULD HAVE CAUSED MORE ACCIDENTS.
DRIVER'S SIDE ACTIVE HEADREST DEPLOYED WHILE VEHICLE WAS SITTING IN THE DRIVEWAY, UNOCCUPIED. REPORTED INCIDENT TO DEALER ONLINE BUT THEY NEVER RESPONDED. I ASKED ABOUT IT IN PERSON, THEY SAID THEY COULD REPLACE THE HEADREST FOR $480... NO, THANK YOU!
THE ABS LIGHT CAME ON AND THE SKIDDING LIGHT CAME ON AND IT SAID TO CHECK THE AWD IVEHICLE WAS IN MOTION ON A CITY STREET AND WOULDN'T GO OVER 10 MILES PER HOUR.GARAGE PUT TESTERS ON IT SAID SENSOR WAS BAD- WE REPLACED IT AND THEN IT HAPPENED AGAIN AND THE TESTER SAID IT WAS THE AXLE (LEFT FRONT). REPLACED IT- STOPPED AGAIN . CHECKED THE WIRING AND THE TESTER SAID IT WAS OKAY BUT IT IS STILL STOPPING WHEN I AM DRIVING IT.
EARLIER THIS YEAR, MY ABS LIGHT CAME ON IN MY CAR. I SCANNED IT AND PULLED A CODE INDICATING THAT THAT RIGHT FRONT WHEEL SPEED SENSOR HAD GONE BAD. I REPLACED THE SENSOR, AND CLEARED THE CODE. A FEW MONTHS LATER, WHILE DRIVING DURING A THUNDERSTORM, THE LIGHT CAME BACK ON. I SCANNED MY CAR AGAIN, AND THE SAME CODE CAME UP. THE NEXT DAY, AFTER THE WEATHER WAS CLEAR, THE LIGHT HAD GONE BACK OFF. NOW, ANY TIME IT RAINS OR GETS VERY COLD, THE LIGHT COMES BACK ON.
WHEN I PLACED CAR IN PARK FEW MINUTES LATER A WARNING LIGHT CAME ON AND THEN WENT OFF BUT KEEPS POPPING BACK LOOKS LIKE A PERSON WEARING SEAT BELT AND BALL IN FRONT THEM
WHILE DRIVING ON A HIGHWAY GOING STRAIGHT AT 60 MPH MY VEHICLE SHUTS OFF. WE THEN HAVE TO STOP THE VEHICLE TO RESTART IT. THIS HAS BEEN HAPPENING ABOUT 1X A WEEK FOR ABOUT A MONTH. THERE ARE NO CODES AND ALL ENGINE INFORMATION READS FINE.
I WAS DRIVING HOME FROM SHOPPING, AND THE TRAC CONTROL, AND A LIGHTING BOLT LIGHT CAME ON, AND I HAD NO ACCELERATION POWER, I WAS NEARLY HOME, SO I DROVE ON TO MY HOUSE AND PARKED IT.
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE BATTERY FAILED TWICE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE BATTERY WAS TESTED AND THE CONTACT WAS INFORMED THAT THERE WAS NO ISSUES FOUND WITH THE BATTERY. THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE AND TURNED OFF THE VEHICLE AND THE BATTERY FAILURE RECURRED. THE CONTACT CALLED AAA AND THE BATTERY WAS REPLACED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.*DT CONSUMER STATED CAR STALLS AT STOP WITHIN THE FIRST 7 MILES EVERY WEEK. EVEN AFTER IT WAS REPAIRED OIL COOLER/OIL FILL TUBE CONSTANTLY LEAKS. CHECK ENGINE LIGHT AND THERMOSTAT COMES ON. *JB
WHILE DRIVING THE ANTI SKID SHOWED ON INSTRUMENT PANEL AS OFF THEN A LIGHTNING SYMBOL CAME IN AND CAR WENT INTO LIMP MODE NIT LETTING ME ACCELERATE MUCH AT ALL SO I WAS FORCED TO PULL OFF THE ROAD. AS IT WENT INTO LIMP IT DEACCELERATED VERY QUICKLY CAUSING A TRAFFIC PROBLEM BEFORE I COULD GET OFF TO THR SIDE.
DRIVER'S HEAD REST AIR BAG BLEW OUT WHEN NO ONE WAS IN THE CAR. THE CAR WAS STATIONARY IN THE DRIVEWAY. WE WERE JUST GETTING IN THE CAR AND NOTICED IT. THAT WOULD HAVE TURNED OUT VERY GOOD IF MY WIFE WAS DRIVING. I HAVE PHOTOS IF THEY ARE NECESSARY.
WHILE DRIVING A SHORT DISTANCE, 36 MILES, THE DODGE STARTS TO OVERHEAT. IT HAS BEEN IN SERVICE THREE TIMES FOR THIS ISSUE AND NO DIAGNOSIS HAS BEEN MADE. UPON STARTING THE CAR, IT SHAKES AND AFTER A MINUTE IT SUBSIDES WITHIN MINUTES OF STARTING THE OIL TEMP JUMPS TO 231 DEGREES OR HIGHER. I HAVE HAD TO DRIVE WITH THE HEAT ON HIGH IN ORDER TO BRING THE TEMPERATURE DOWN AND EVEN WITH IT ON THE LOWEST TEMP IS STILL 226 AFTER 10/15 MINUTES. THIS ISSUE HAS BEEN ONGOING SINCE JULY 2020.
GOODYEAR ASSURANCE ALL-SEASON TIRE INCURRED A BLOWOUT WHILE OPERATING THE VEHICLE. THE TIRE WAS NEW WITH APPROXIMATELY 100 MILES OF USE. THERE WAS NO OBSERVATION OF MATERIAL IN THE ROADWAY AND NO OBJECT FOUND IN THE TIRE.
PUT CAR IN REVERSE. BACKING OUT OF DRIVEWAY. HEADREST EXPLODED INTO MY HEAD. POPPED OUT ABOUT 3 TO 4 INCHES. PUSHED MY HEAD FORWARD A FOOT. CAR WAS IN MOTION. NO CONTACT WITH ANYTHING.
THE VEHICLE DIED AFTER 4 YEARS A NEW BATTERY WAS PUT IN AND FOR THE NEXT 17 MONTHS THE CAR HAS DIED 7 TIMES AND SECOND BATTERY WAS PUT IN. THERE IS A POWER DRAIN WHICH THE DEALER CANNOT LOCATE. THERE IS NEVER AN INDICATION WHILE DRIVING OF LOSING POWER, HOWEVER, IF THE VEHICLE SITS FOR MORE THAN 5 DAYS IT DIES AND MUST BE JUMP STARTED.
DRIVERS SIDE HEADREST RESTRAINT DEPLOYED WHILE DRIVING IN NORMAL CONDITIONS
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER'S SIDE HEADREST DEPLOYED WITHOUT WARNING. THE CONTACT STATED SHE TOOK THE VEHICLE TO HELFMAN DODGE CHRYSLER JEEP RAM FIAT (7720 KATY FWY #A, HOUSTON, TX 77024) WHERE THE CONTACT WAS INFORMED THAT THE DEALER COULD NOT OFFER HER ANY ASSISTANCE BECAUSE OF A LIABILITY ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
WHEN DRIVING THE VEHICLE STEERING WILL LOCK UP, LOSE POWER AND LOSE BRAKES. HAVE TO FORCE TO TURN AND USE EMERGENCY BRAKES TO STOP THE CAR. NOT THE FIRST TIME IT'S NOW HAS HAPPEN A TOTAL OF 5 TIMES.
HEAD REST AIR BAG DEPLOYED WHILE CAR WAS JUST SITTING STILL IN YARD. WENT OUT TO GO TO TOWN AND SAW IT HAD DEPLOYED
THE VEHICLE WAS STATIONARY AND TURNED OFF, THE HEADREST TO THE SEAT WAS FOUND DEPLOYED AND THE PLASTIC CLIPS BROKEN OFF. HEADREST IS NOT ABLE TO BE REPAIRED WITHOUT REPLACEMENT. THE HEADREST IS QUITE POWERFUL, AND IF WAS IN THE CAR WAS IN MOTION WHEN THIS HAPPENED COULD HAVE CAUSED SERIOUS INJURY OR AN ACCIDENT.
THE PASSENGER SIDE HEADREST DEPLOYED FOR NO REASON. THE CAR WAS NOT ON AND IT "POPPED" WITHOUT ANYONE TOUCHING IT AND THANK GOD NOONE WAS IN THE SEAT AT THE TIME. BUT YET I HAVE A DODGE DEALERSHIP TRYING TO CHARGE ME OVER 400.00 TO REST A HEADREST. REALLY DODGE???
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT DRIVER'S HEADREST EXPLODED AND SEPARATED WITHOUT WARNING. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.*DT *TR
THE FRONT PASSENGER HEADREST DEPLOYED FOR NO REASON. THE CAR WASN'T EVEN RUNNING WHEN IT HAPPENED.
THE ELECTRICAL SYSTEM FAILS OFF AND ON CONNECT TO REAR HATCH DOOR AND REAR HATCH DOOR LOCK RELEASES AND THE HATCH DOOR OPENS WHILE DRIVING. I LOSE THE ABILITY TO GET THE ELECTRIC LOCK TO RELOCK THE HATCH DOOR. A FEW DAYS LATER THE ELECTRICAL ISSUE CHANGES THEN THE HATCH DOOR WILL LOCK AGAIN. VERY DANGEROUS SITUATION....WHEN HATCH FLYS OPEN.
DRIVER SIDE ACTIVE HEAD RESTRAINT DEPLOYED WHILE STOPPED AT STOPLIGHT. FORTUNATELY WAS SITTING FORWARD ENOUGH IT DID NOT HURT MY WIFE. FROM CLOSER INSPECTION IT APPEARS PLASTIC GAVE OUT ALLOWING ACTIVE HEAD RESTRAINT TO DEPLOY.
THE TRACTION CONTROL LIGHTS STAY ON AS WELL AS THE ABS SYSTEM, AND THE CAR GOES INTO LIMP MODE AT REGULAR SPEED AND GOOD DRIVING CONDITIONS I TOOK THE CAR TO THE DEALER AND THEY SAID THAT THE ALTERNATOR WAS CAUSING THE PROBLEM, THE ALTERNATOR WAS ONLY 3 MONTHS OLD AND A BRAND NEW BATTERY, BUT I REPLACED THE ALTERNATOR AGAIN AND STILL HAVE THE SAME PROBLEM. I PAID THE DEALER 170$ FOR THE DIAGNOSTICS AND IT DID NOT SOLVE MY PROBLEM NOW IF I GO BACK THEY WILL WANT TO SOAK ME FOR MORE MONEY
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP AFTER SEVERAL ATTEMPTS WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 181,000.
REFUSES TO START. NO CLICK, NO TURN OVER, DEAD. STATIONARY. PARKING LOT. NEW BATTERY. MULTIPLE TIMES. KNOWN ISSUE BY CHRYSLER
DESPITE A BRAND NEW BATTERY AND GOOD ALTERNATOR, THE BATTERY KEEPS DRAINING OVER NIGHT OR DURING THE DAY, LEAVING ME STRANDED AT LEAST 10 TIMES SINCE FEBRUARY 2020. ISSUE HAS OCCURRED IN MULTIPLE SETTINGS, INCLUDING AT WORK IN A PARKING GARAGE, IN RETAIL PARKING LOTS, AND AT HOME IN MY DRIVEWAY. I REPLACED THE BATTERY AS WELL AS A FAULTY CONNECTOR, AS WELL AS HAD THE ALTERNATOR ASSESSED BY MY MECHANIC. YET SOMETHING IS DRAINING MY BRAND NEW BATTERY NO MATTER HOW FREQUENTLY THE CAR IS DRIVEN. IT HAS ONLY 70,000ISH MILES ON IT AND HAS BEEN MAINTAINED REGULARLY. SINCE THIS IS A PUSH BUTTON IGNITION WHICH CONTROLS OTHER VEHICLE SYSTEMS AS WELL, IF THE ELECTRICAL SYSTEM DOESN'T RECOGNIZE THE FOB OR IT'S PROXIMITY, THEN DOOR LOCKS ALSO AREN'T RECOGNIZED OR FUNCTIONAL. DURING ONE CALL TO/VISIT FROM AAA, THE CAR STARTED WHEN JUMP STARTED. THE AAA REP OPTED TO LET IT RUN ON THE CHARGER FOR A FEW MINUTES. THE CAR DIED WHILE CONNECTED TO THE CHARGER. THIS WAS AFTER A BRAND NEW BATTERY WAS INSTALLED.
THIS ISSUE WITH THE THROTTLE POSITION SENSOR HAS BEEN GOING ON FOR ME, SINCE I BOUGHT THE CAR FROM DEALERSHIP LAST YEAR 2019. HAS HAPPENED 3 TIMES. I CAN DRIVE AND THE CAR STALLS, LOSES IT POWER TO DRIVE, CAR SHAKES WITH ACCELERATION. HAD TO HAVE THE DEALER CLEAR CODE ONCE IN JULY 2019, SO DIDNT HAVE THE CAR FOR 6 MONTHS YET. THEN IT HAPPENED EARLIER THIS YEAR AND THEN IT HAPPENED JULY 2020. EVERYTIME THIS GOES BAD I TAKE IT IN AND THEY RESET THE SENSOR..I FEEL THIS IS A SAFETY ISSUE ESPECIALLY WITH IT REOCCURRING AND I HAVE TWO LITTLE CHILDREN K DRIVE AROUND. IT HAPPENS OUT OF NOWHERE AND ITS MY FIRST NEW CAR AND THOS IS A SAFTEY HABIT. IM AFRAID TO TRAVEL TO SEE FAMILY ON THE EAST COAST. THE THUNDERBOLT LIGHT WILL START FLASHES AND CAR LOSES ITS ACCELERATION. THE ENGINE LIGHT CAME ON AS WELL. THE TRACTION TIRE LIGHT ALSO TURNS OFF. CAR DOES NOT GAIN ACCELERATION AND SHAKES. THIS IS AN ONGOING ISSUE WITH MY DODGE AND OTHWR REVIEWS.
SO WHEN I AM DRIVING DOWN THE STREET OR ON THE FREEWAY AT AN ACCELERATED RATE AND THEN I START TO PUSH ON THE BRAKES TO SLOW DOWN TO EITHER COME TO A STOPLIGHT OR AN EXIT OF THE FREEWAY AND TO EITHER TURN LEFT OR RIGHT THE CAR WILL CUT OFF BUT ALSO STAY ON THE ENGINE COMPLETELY CUTS OFF AND THE STEERING WHEEL LOCKS BUT THE RADIO THE AIR CONDITIONER EVERYTHING ELSE STAYS ON INSIDE THE CAR THE IGNITION IT SELF STAYS ON 'RUN' IT'S A PUSH START. I THEN HAVE TO PUT MY CAR IN PARK AND TURN OFF THEN BACK ON AND HOPE IT DOESN'T HAPPEN AGAIN, BUT IT DOES
CATALYTIC CONVERTER BEGAN MAKING A POPPING NOISE AFTER DRIVING ABOUT 2 WEEKS AGO. THEN ON JULY 14 2020 WAS DRIVING TO THE DENTIST WHEN I NOTICED A RATTLING SOUND IN THE AREA WHERE THE CATALYTIC CONVERTER WOULD BE.
"THE CAR LOSES POWER UNEXPECTEDLY WHILE DRIVING AT VARIOUS DIFFERENT SPEEDS OR SOMETIMES JUST WON'T START AFTER DRIVING BUT IF U WAIT TWENTY MINUTES IT MIGHT JUST DECIDE TO RESTART, THE AC SOMETIMES WILL ONLY BLOW OUT VERY HOT HEAT, THE CRUISE CONTROL WON'T TURN OFF AND HAS ACCELERATED FROM BEING SET AT 55 TO 75 ON ITS OWN WITHOUT BEING ABLE TO TURN OFF, IT HAS WENT INTO LIMP MODE AT SEVERAL DIFFERENT SPEEDS AND IN 2018 WOULDN'T TURN OFF FROM IN THE RUN POSITION IN A RESULT OF A COMPLETELY DRAINED BATTERY AND WAS TOLD ENGINE NEEDED TO BE REPLACED WHICH I HAD REPLACED, THE CATALYTIC CONVERTER COMPLETELY DISCONNECTED FROM THE FRONT WHICH I ALSO HAD REPLACED, WHEEL BEARINGS BAD COSTING NUMEROUS TIRE CHANGES SINCE PURCHASING IT IN 2013 UNTIL SOMEONE FINALLY TOLD ME IN 2020 WHAT WAS WRONG ONLY AT THE COST OF SEVERAL TIRES AND A WHEEL ALIGNMENT, THE STABILITY WARNING LIGHT COMES ON AND TURNS OFF RANDOMLY BUT IF I TRY TO PUSH THE BUTTON IT WON'T TURN IT BACK ON OR OFF AND THE THROTTLE CONTROL LIGHT COMES ON AND CAR GOES INTO LIMP MODE DRIVES LIKE THIS FOR A DAY THEN CAN GO DAYS OR MONTHS WITH ALL WARNING LIGHTS TURNING OFF AND CAR RUNS JUST FINE UNTIL IT DECIDES TO DO ANYONE ONE OF THESE PROBLEMS! I HAVE TOLD THE DEALERSHIP THAT THE VEHICLE HAS A MALFUNCTIONING COMPUTER SINCE PURCHASING IT IN 2013! THE VEHICLE IS UNSAFE LEMON! IT HAS CAUSED ME ANXIETY, AND REPEATED TRAUMATIC EVENTS OF ALMOST GETTING INTO AN ACCIDENT OR BEING LEFT STRANDED FOR HOURS! I GO INTO A STORE AND I PANIC NEV
THE CAR LOSES POWER UNEXPECTEDLY WHILE DRIVING AT VARIOUS DIFFERENT SPEEDS OR SOMETIMES JUST WON'T START AFTER DRIVING BUT IF U WAIT TWENTY MINUTES IT MIGHT JUST DECIDE TO RESTART, THE AC SOMETIMES WILL ONLY BLOW OUT VERY HOT HEAT, THE CRUISE CONTROL WON'T TURN OFF AND HAS ACCELERATED FROM BEING SET AT 55 TO 75 ON ITS OWN WITHOUT BEING ABLE TO TURN OFF, IT HAS WENT INTO LIMP MODE AT SEVERAL DIFFERENT SPEEDS AND IN 2018 WOULDN'T TURN OFF FROM IN THE RUN POSITION IN A RESULT OF A COMPLETELY DRAINED BATTERY AND WAS TOLD ENGINE NEEDED TO BE REPLACED WHICH I HAD REPLACED, THE CATALYTIC CONVERTER COMPLETELY DISCONNECTED FROM THE FRONT WHICH I ALSO HAD REPLACED, WHEEL BEARINGS BAD COSTING NUMEROUS TIRE CHANGES SINCE PURCHASING IT IN 2013 UNTIL SOMEONE FINALLY TOLD ME IN 2020 WHAT WAS WRONG ONLY AT THE COST OF SEVERAL TIRES AND A WHEEL ALIGNMENT, THE STABILITY WARNING LIGHT COMES ON AND TURNS OFF RANDOMLY BUT IF I TRY TO PUSH THE BUTTON IT WON'T TURN IT BACK ON OR OFF AND THE THROTTLE CONTROL LIGHT COMES ON AND CAR GOES INTO LIMP MODE DRIVES LIKE THIS FOR A DAY THEN CAN GO DAYS OR MONTHS WITH ALL WARNING LIGHTS TURNING OFF AND CAR RUNS JUST FINE UNTIL IT DECIDES TO DO ANYONE ONE OF THESE PROBLEMS! I HAVE TOLD THE DEALERSHIP THAT THE VEHICLE HAS A MALFUNCTIONING COMPUTER SINCE PURCHASING IT IN 2013! THE VEHICLE IS UNSAFE LEMON! IT HAS CAUSED ME ANXIETY, AND REPEATED TRAUMATIC EVENTS OF ALMOST GETTING INTO AN ACCIDENT OR BEING LEFT STRANDED FOR HOURS! I GO INTO A STORE AND I PANIC NEVE
THERE IS A U67 BY FCA RECALL ON MY 2014 DODGE JOURNEY WHICH I WAS NOT NOTIFIED BY THE DEALER! I FOUND OUT ABOUT THE RECALL AFTER PAYING TO HAVE THE CATALYTIC CONVERTER REPLACED MYSEL! HOWEVER MY CAR DECIDED TO GO INTO A LIMP MODE WHICH IT HAS DONE SINCE I PURCHASED THE VEHICLE IN 2013 BUT THIS TIME IT IS STAYING IN LIMP MODE SO I RESEARCHED RECALLS, THERE IS ALSO T47 AND U49 WHEN I TOWED MY VEHICLE TO THE DEALER THEY INFORMED ME THE CONVERTER I HAD PUT ON DOES NOT MEET STANDARDS AND THEY WERE GOING TO REPLACE IT AGAIN AND ALSO DO THE OTHER TWO RECALLS AS WELL AND THEN THEY INFORMED ME THEY COULD NOT DO THE U49 OR U67 BECAUSE THE VEHICLE DOES NOT HAVE THE ORIGINAL ENGINE! THEY TOLD ME AND GAVE ME DOCUMENTATION THAT THE ONLY RECALL DONE WAS T47 HOWEVER THEY REPORTED TO FCA THAT THE U67 WAS COMPLETE WHEN IN FACT IT HAS NOT BEEN COMPLETED! THE VEHICLE IS STUCK IN LIMP MODE BECAUSE IT NEEDS THE PCM FLASHED AND THEY WILL NOT DO THE RECALL U67 OR U49 ON MY VEHICLE AND SENT ME AWAY TO DRIVE THE VEHICLE 89 MILES HOME IN LIMP MODE! THIS VEHICLE HAD HAD A PCM ISSUE SINCE I BOUGHT IT IN 2013 CAUSING A NUMBER OF UNSAFE MALFUNCTIONS I MENTIONED IN COMPLAINT # 11337435 AND 11337440! THIS VEHICLE NEEDS TO BE TAKEN OFF THE ROAD AND A NEW VEHICLE GIVEN TO ME FREE OF CHARGE OR MONEY BACK! FCA NEEDS TO KNOW U67 HAS NOT BEEN COMPLETED ON MY VEHICLE,
PAST 2-3 YEARS WHENEVER IT RAINS ABS AND ESC LIGHT COME ON AND BRAKES FAIL TO WORK PROPERLY. ONCE QUITS RAINING, AFTER NO MORE THAN 24-48 HOURS LIGHTS GO OFF AND EVERYTHING FUNCTIONS FINE UNTIL RAINS AGAIN. RECENTLY THERE WAS NO RAIN FROM JANUARY TO MID JUNE AND I TRAVELED FROM FLORIDA TO OHIO AND BACK WITH NO PROBLEM. THEN IT RAINED, ABS AND ESC BACK ON. VEHICLE WAS RECALLED DODGE #R61 FOR THIS EXACT ISSUE AND THE DEALER STATED PERFORMED RECALL. THAT DID NOT CORRECT PROBLEM. I CONTACTED DODGE AND WAS GIVEN A CASE NUMBER. I TOOK TO DEALER AFTER IT HAD RAINED AND THEY CONFIRMED ABS AND ESC LIGHT WERE ON AND PULLED CODE WHEN I DROPPED OFF STATING ABS MODULE FAILURE WHICH IS THE PART THAT FAILS IN R61 WHEN IT RAINS. THE NEXT DAY IT DID NOT RAIN AND DEALER STATES ABS AND ESC LIGHT OFF AND THERE WERE NO CODES INDICATING NO PROBLEM. THEY SAY THEY DO NOT KNOW HOW TO REPAIR AND STATE DODGE TOLD THEM IT WAS OUT OF WARRANTY. I POINTED OUT NO EXPIRATION ON RECALL AND THEY HAVE STATED THEY DON'T KNOW HOW TO FIX AND DON'T KNOW HOW TO GET PAID FOR REPAIRS IF COULD FIND PROBLEM. NOTE: THE R61 STATES IT DOES NOT APPLY TO RIGHT HAND DRIVE FIAT FREEMONT BECAUSE THE WATER INTRUSION TO ABS GROUND WIRE OCCURS WHEN RAIN RUNS OFF PASSENGER WINDSHIELD AND SOAKS GROUND WIRE AND THE RIGHT HAND DRIVE VEHICLES HAVE GROUND WIRE THAT IS CULPRIT ON DRIVERS SIDE AND WATER FROM RAIN DOES NOT AFFECT THOSE WIRES. IN 2016 THEY ANNOUNCED THEY WERE RECALLING 152,000 RIGHT HAND DRIVE DODGE JOURNEYS (FIAT FREEMONT)
I WAS RIDING DOWN THE HIGHWAY BY MYSELF AND HEARD A LOUD SNAPPING NOISE. I LOOKED TOWARDS MY PASSENGER SEAT AND NOTICED THAT THE HEADREST HAD EJECTED FROM ITS CASING. I HAVE CALLED THE DEALERSHIP AND WAS TOLD THAT I WOULD HAVE TO $500+ TO GET A NEW HEADREST. THIS IS HIGHLY UNACCEPTABLE AND DANGEROUS. I CAN UNDERSTAND IF I DAMAGED IT OR GOT INTO AN ACCIDENT, BUT NO ONE WAS SITTING IN THE SEAT WHEN THIS HAPPENED. IF MY WIFE WOULD HAVE BEEN SITTING THERE, WE WOULD PROBABLY BE AT THE HOSPITAL WITH NECK INJURIES CONSIDERING THE FORCE THAT IT EJECTED AT. DODGE NEEDS TO FIX THIS BEFORE THIS HAPPENS TO SOMEONE WHO IS DRIVING AND CAUSES AN ACCIDENT OR EVEN A FATALITY. *TR
WHILE INVESTIGATING A PROBLEM OF A NON-WORKING BACKUP LIGHT, IT WAS DISCOVERED THAT SEVERAL (7) WIRES FROM THE BODY TO THE REAR DECK HATCH ARE BROKEN IN THE LIFT GATE ACCORDION. DEALER SERVICE MANAGER SAID THEY HAVE SEEN SEVERAL CASES OF THIS - AN INTERNET SEARCH CONFIRMS THIS IS EXTENSIVE. *TR
PASSENGER HEADREST IMPLODED WITHOUT WARNING. CAR WAS NOT IN MOTION. *TR
I WAS DRIVING WITH MY CHILDREN IN THE CAR AND OUT OF NO WHERE MY PASSENGER HEADREST DEPLOYED WITHOUT A CAR CRASH. THIS SCARED ME SO BAD. IF MY DRIVER SIDE WOULD'VE DEPLOYED I COULD'VE GOT INTO A SERIOUS WRECK. I ASK THE DEALER WHERE I GOT MY CAR IF THEY COULD REPLACE THEM OR FIX THEM THEY TOLD ME NO IT WAS MY RESPONSIBILITY. I MEAN CAN YOU BELIEVE THIS?
DROVE TO A RESTAURANT, SITTING THERE WITH CAR FULLY ON AND RUNNING AND IT BEGAN TO IDLE DOWN AND SHAKE BEFORE SHUTTING OFF. DIAGNOSIS CODE IS SAYING 6TH CYLINDER OF THE ENGINE. I HAVEN'T HAD ANY PROBLEMS BEFORE THIS HAPPENED. *TR
POWER WINDOW CONTROL ON DRIVER SIDE WILL STOP WORKING AND NOT ALLOW THE WINDOWS TO CLOSE BACK UP. POWER LOCKS STOPPED WORKING. I HAVE NOTICED THAT THE POWER CORD GOING FROM THE DOOR TO THE BODY OF THE CAR KEEPS DISCONNECTING FROM THE BODY OF THE CAR. I HAVE NOTICED THAT THE POWER CORD GOING FROM THE DOOR TO THE BODY OF THE CAR KEEPS DISCONNECTING THE BOX FROM THE BODY OF THE CAR. THIS FEATURE HAPPENS WHEN THE CAR IS IN PARK OR GOING DOWN THE ROAD AND DRIVE.
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS AND ACCELERATING THE VEHICLE SPUTTERED AND STALLED HOWEVER RESTARTED. THE TACHOMETER AND SPEEDOMETER BECAME INOPERABLE BUT INDEPENDENTLY RESET AND WORKED AS DESIGNED. THE BATTERY WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS WHERE THE BATTERY WAS REPLACED. THE CONTACT CALLED BAXTER CHRYSLER DODGE JEEP RAM LA VISTA LOCATED AT (7010 S 124TH CIR, LA VISTA, NE 68128 (402) 800-1229) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 150,000.
MY DRIVERS SIDE AIRBAG LIGHT STARTED COMING ON. I LOOKED TO SEE IF THERE IS A RECALL. THERE IS. WHEN WILL I BE NOTIFIED?
ABS AND TRACTION CONTROL, PARK BREAK AND ! INFORMATIOIN LIGHTS PERMANENTLY ON UPON STARTING. DODGE/JEEP DEALER IDENTIFIED THE ABS MODULE TO BE FAULTY AND NOT REPLACING IT EVEN THOUGH ALL AMERICAN MODELS HAVE BEEN RECALLED AND RECTIFIED OR REPLACED. AUSTRALIAN DODGE DEALER ARE REQUESTING $1025 AUD TO REPLACE THE PART - DISGUSTED IN THE RESPONSE FORM THE DEALER HAVING TO PAY FOR THEIR FAULTY CAR
2014 DODG JOURNEY INTERMINTENT WILL NOT START NEW BATTERY NEW STARTER VEHICLE STARTS GOOD FOR A WHILE THEN ONE DAY NOTHING MECHANIC SAYS HE HAS THIS PROBLEM ALOT WITH CHRYSLER HAS TO DO WITH SECURITY SYSTEM AND VEHICLE NOT RECOGNIZING KEY FOB TRY ALL THE TRICKS VEHICLE STARTS FOR A WHILE THEN ONE DAY NOTHING I AM HOPING FOR A RECALL ..
I WAS DRIVING LAST NIGHT UP A TWO LANE STREET AND ALL OF A SUDDEN MY AIRBAGS DEPLOY. I NOTICED MY AIRBAG LIGHT CAME ON A FEW DAYS AGO BUT IT TURNED BACK OFF YESTERDAY. WHEN THE AIRBAGS DEPLOYED MY CAR SHIFTED CAUSING IT TO HIT THE CURB A LITTLE. I WAS ABLE TO SHIFT THE CAR TO THE RIGHT AND PARK IT BUT THE ENTIRE CAR SHUT OFF. I NEED MY CAR FIXED AND DONT KNOW HOW TO DO THIS.
MY 2014 DODGE JOURNEY WAS PARKED IN MY GARAGE, I TRIED TO START UP THE CAR AND IT DID NOT WANT TO TURN ON. ON THE DASH THE FOLLOWING APPEARED AND FLASHED SEVERAL TIMES BEFORE TURNING OFF: A RED LIGHTNING BOLT AND AIRBAG. THE TRANSMISSION LIGHT ALSO FLASHED IN YELLOW HOWEVER IT DID STAY ON. I TRIED AGAIN SEVERAL TIMES. IT KEPT GIVING ME THE MESSAGE TO SERVICE PARK ASSIST. . I READ SOME FORUMS ONLINE AS MORE PEOPLE HAVE EXPERIENCED THIS ISSUE WITH THEIR DODGE JOURNEY?S (RANGING FROM 2009-2016 MODELS) TWO GENTLEMEN STATED IF YOU PLACE THE CAR IN NEUTRAL AND THEN START THE VEHICLE IT WOULD CRANK UP HOWEVER MY CAR DID NOT. THE BRAKE PEDAL SEEMS STUCK AND EXTREMELY HARD TO PRESS DOWN AS WELL BUT THAT?S USUALLY LIKE THAT FOR ME ON ANY GIVEN DAY TO START MY CAR. I ATTEMPTED TO START UP THE VEHICLE AGAIN AND THE DASH THEN STATED IT DID NOT DETECT THE KEY BUT THE KEY WAS INSIDE THE CAR WITH ME, AGAIN ALL LIGHTS TURNING ON, FLASHING AND THEN TURNING OFF. I AM AWARE THERE ARE SOME PREVIOUS AND MORE RECENT RECALLS WITH THIS VEHICLE. ALSO WHEN I OPEN THE DOOR TO GET IN THE DASH DISPLAY JUST HAS A PICTURE OF THE BRAKE AND PUSH TO START. DOESN'T HAVE ANY WORDS WITH IT ANYMORE. ALSO WHEN GOING THRU THE MENU EVERYTHING IS BLANK EXCEPT THERE IS A 1 WHERE THERE IS A MESSAGE FOR THE PARK ASSIST SERVICE. WORST PART IS I DROVE THE CAR THE DAY BEFORE WITH NO PROBLEMS. IF I TRY TO USE THE REMOTE START IT STILL DOESN'T WORK AND THEN THE TAIL LIGHTS FLASH FAST AND ALMOST LIKE THEY ARE TRYING TO SHORT O
TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH IN A PARKING LOT, THE ABS AND THE TRACTION CONTROL WARNING LIGHTS ILLUMINATED WITH AN AUDIBLE CHIME. THE WARNING LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 99,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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