2019 Dodge Journey

Defect. Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

Risk. A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy. Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

The vehicle was involved in a collision. The airbags didn’t not deploy. The front of the vehicle is very smashed.

The contact owns a 2019 Dodge Journey. The contact stated that while accelerating from a stop, the vehicle lost automotive power. The vehicle was restarted and then towed to an independent mechanic to be diagnosed. The contact was informed that the transmission failed and needed to be replaced. The vehicle was repaired. The failure mileage was 78,598.

My rear view camera shows a black screen when the vehicle is put in reverse. It is not a fuse problem. That has been checked. I have resorted to “the old fashioned way” of looking behind either side when backing up. It’s just terrifying because you can’t see all that the rear view camera shows and since it’s not working I don’t get the noise alerts when getting close to something

Every day when I backup my 2019 Dodge Journey I can not use my rear view mirror to safely backup ? Why ? Because the rear view camera which is still is in recall status is located within the rear view mirror and blocks out my ability to use the mirror. How much longer will I have to wait for Chrysler to rectify this safety hazard ? Don't tell me soon. I have had this issue for 2 years now. I received the recall notice a year ago.

I went to the dealership for the recall, and they said that they changed the camera. But that did not fix it. They told me it was a wiring issue or something in the radio. They did not fix the recall. They wanted me to pay for a diagnostic.

REARVIEW MIRROR CAMERA NOT WORKING

The contact owns a 2019 Dodge Journey. The contact stated that while reversing, the rear-view camera displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with a failure of the rear-view camera. The contact was informed that the rear-view camera needed to be replaced. The vehicle was not repaired. The contact was informed that parts were ordered to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention). The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.

I recently received a safety recall in the mail from Fiat Chrysler Automobiles stating that the rearview camera in my vehicle, a 2019 Dodge Journey Crossroad, needed to be replaced, as they were found to be defective and in violation of the Federal Motor Vehicle Safety Standard. I scheduled an appointment at my local Dodge dealer, Dayton Andrews Dodge, on Friday 07/31 for 0745 on 08/03 for this replacement. After dropping off my vehicle at the appointed date and time and being brought back to my house by their "shuttle," a consumer grade minivan which I shared with four other passengers, I received a call at approximately 12:30 pm, where I was told they had "evaluated" my vehicle to determine whether or not I needed to have my backup camera replaced, determined that it needed replacement, and that they would need to order the backup camera and related parts which would arrive in a few days, at which time I could bring my car in again to actually have it installed. This made no sense, since this was a MANDATORY safety recall, and not replacing the backup camera was never an option for them, yet they booked my appointment knowing they did not have the part in stock. I was never once told that this appointment would be anything but getting the backup camera replaced, and if its efficacy was in question, they could have easily asked me on the phone if it was working properly (it has not functioned properly for years), or looked at the blank screen while the vehicle was in reverse

The backup camera will sometimes show inverted colors, the display will be flipped upside down, the display will flash, or it will be entirely black. This is unsafe because it makes it harder to identify hazards behind the vehicle when reversing. This issue happens at least half the time the car is put into reverse. This issue seems the same as recall 25E052 (https://static.nhtsa.gov/odi/rcl/2025/RCLRPT-25E052-7447.pdf), but my vehicle is not being shown as included in this recall.

This car is a 2019. The transmission was replaced when it was just one year old. The transmission is now needing to be replaced again. The transmission issue has also caused the drive shaft to need replacing as well. The flag shaft in the engine had to be replaced twice in one year costing over $1,000 each time. I believe these vehicles should have more active recalls. In doing research this is an issue that many owners of this car face. I have had this vehicle for only 3 years and I am now faced with not being able to afford the repairs needed (over 6k). They are selling this car and it is a lemon.

The contact owns a 2019 Dodge Journey. The contact stated that while reversing, the rear-view camera was inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact associated the failure with NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

The backup camera does not display correctly. When the car is put in reverse we get a picture of a camera with a line through it. This problem is very similar to what is in recall 59c but does not include our vin number.

Horn and all dasbboard controls quit working on my steering wheel. Rear wiper comes on by itself when the vehicle is put in reverse but the toggle no longer works to activate the rear wiper. The washer fluid will work with the toggle switch, but the wiper still does not come on. Reverse lights quit working.

Rear backup camera is consistently distorted, inverted, or has a black or blue screen.

Passenger seatbelt sensor stopped working then while later the cover broke off of the frame with no cause. Not allowing the seatbelt or airbags to work properly. According to Mopar it was not covered under warranty. I have seen multiple Dodge Journeys with this same issue. It’s obviously a safety defect that needs addressed. They won’t address it until someone is seriously hurt or killed because of their manufacturing error. That’s wild!

The backup camera has been an issue since I bought this vehicle back around 2020. It first would go in and out to black and now it's fully upside down at all times. I thought a recall had been issued but my vehicle doesn't qualify for some reason which is very frustrating. It's very unsafe, especially when I have a [XXX] old trying to "permit" drive in this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2019 Dodge Journey was built in March of 2019. My backup assist camera is having the same issues as the recall for Dodge Journeys that were built in May thru September or 2019. Why is my car not included in the recall when it is suffering the exact same issue as the vehicles included in the recall. Clearly I have the same equipment as the other cars.

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The back window shattered/exploded on its own without warning while parked.

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifted in reverse(R), the back over prevention camera displayed the image of the rear of the vehicle up-side-down, and with lines of going through the image. The dealer was contacted and confirmed that the remedy was not yet available. The manufacturer was not made aware of the issue. The failure mileage was 121,900.

The contact owns a 2019 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to display properly, and an “X” appeared on the screen instead of the camera image. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,329.

The contact owns a 2019 Dodge Journey. The contact stated that the camera was intermittently blank while reversing. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention). The driver had difficulty turning his head to check for vehicles or objects behind the vehicle. The local dealer was contacted and confirmed that the part was not available for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but there was no response. The failure mileage was approximately 137,000.

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed a distorted image, and the screen was blue or distorted. Several unknown warning lights were occasionally illuminated. Additionally, the instrument panel failed to display safety features as intended. The vehicle was taken to a local dealer; however, the vehicle was not repaired due to parts not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Unknown it doesn't start and all lights flash on dash

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a black image intermittently while in reverse(R). The vehicle was taken to an unknown dealer, where the contact was informed that the vehicle could not be repaired because parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.

About 50% of the time the Bluetooth in the car fails to initialize. I have to either turn the car off for about 5 minutes or pull the fuse for the radio in order to get Bluetooth to connect for hands free calling and Bluetooth music. I have the 8.4 inch uconnect radio without nav or the dvd player option.

I purchased my 2019 dodge journey in 2022 and about two months maybe after purchasing it, my backup camera went out. At first, it came in and out- only working occasionally. But then it completely stopped and hasn’t worked since. There’s a line through the image where the camera use to show up in the mirror. I understand some 2019 dodge journeys has recalls for this, but not my VIN. So I wanted to report that this one also has the same issue.

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera was inoperable. The vehicle was taken to the dealer, where it was diagnosed with rearview camera failure. The dealer determined that the rear-view camera needed to be replaced. The vehicle was not repaired because the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. It was unknown whether the manufacturer was contacted. The failure mileage was approximately 83,000.

My back up camera went out November 2025 and does not work. Black screen. Lakeland Dodge Dealership refuses to fix for free and vehicle is not under current recall, although is a 2019 Dodge Journey GT. Safety issue and will be reported to National Road Safety Commission

My backup camera is showing a no camera symbol. At first the camera was showing an image upside down. Then the image was blurry and flashing. Now it isn't showing anything. I have looked it up and my year of my vehicle falls within the same issue other were recalled for but my VIN does not show up in the list.

The contact owns a 2019 Dodge Journey. The contact stated that while attempting to reverse, the rearview camera screen was blank. No warning light was illuminated. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic for a diagnostic test. The vehicle was not repaired. The contact was relating the failure NHTSA Campaign Number: 25V552000 (BACK OVER APREVENTION); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 100,000.

My rearview camera display will show and image at times. When putting car in reverse ans or drive the screen sometimes is blank.

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2019 Dodge Journey. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while shifted to reverse(R), the back over prevention camera displayed the image upside down. The dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000.

My windows won’t open up or close also my passenger door is the only one that can open and close the rest of the doors. My cruise control isn’t working, the back up camera isn’t working at all

The cover for the seat belt and airbag on the front passenger seat have become disconnected without any incident causing such. Possibly not allowing the seat belt or airbag to function properly. Also the airbag sensor & seatbelt sensor for this seat stopped working at the same time the cover became un attached to the frame. It makes the seatbelt very hard to use and not sure it would function properly in a wreck not so I think the airbag would be able to deploy properly as the sensor is also not working. I was told this was not covered under my warranty.

My back up camera was working one minute and than the next to completely stopped working!

P0335 replace still cut off engine

Bought this vehicle Aug 2020 and backup camera worked fine. Shortly after purchase the backup camera started flickering and would either be upside down or black. During my April 2021 oil change I had the dealership look into it and they said it would be costly and labor intensive to check the wiring so I didn't have anything done. To this day it is 99% of the time upside down. Every once in awhile it will revert back to normal but that's maybe twice a year.

Bought this 2019 dodge journey in Aug 2020. Immediately noticed the headlight condensation. Brought it to the dealership to investigate and they told me it would require a whole new headlight part that would be chargeable and not covered under any warranty.

A few years ago the passenger seatbelt beeper stopped working. Unsure if air bags will deploy in a crash or not since the seat isn't detecting a person. Mentioned to dealership and told it would be a costly repair to check all the wiring.

The back up camera on my 2019 Dodge Journey is currently displaying either a blue, black or upside down picture. This is the same problem that is described in your recall notice for Dodge Journeys made between May of 2019 and February of 2020. My car was built in March of 2019. Is the NHTSA reviewing production of cars made prior to May of 2019?

Headlight condensation because of improper seal causing damage and blown headlamp

Rear wiper works only in reverse, fuse was replaced and the problem still continues.

My vehicle, despite never displaying any warning lights or previous issues, unfortunately experienced a sudden failure while I was driving my children home. The car abruptly stopped functioning in the middle of the road, which nearly resulted in a collision with other vehicles, leaving us stranded as other cars passed by. I have since contacted Dodge and discovered online reports of transmission problems with the 2019 model, although, for reasons unknown, my specific model year is not listed. This was very dangerous and I am stuck with the repairs on a car I have not had long.

Vehicle: 2019 Dodge Journey Issue: Rearview Camera Failure / Malfunction I am reporting an ongoing issue with the factory-installed backup camera in my 2019 Dodge Journey. The camera has been malfunctioning for several years. The camera intermittently displayed a blank screen, glitching image, or the image would appear upside down when shifting into reverse. Over time, the issue worsened, and the camera now fails to display any image at all. This poses a significant safety concern, especially since reverse cameras are a federally required safety feature on vehicles manufactured after 2018. Despite attempted inspections, no clear fix was provided, and I believe this may indicate a manufacturing defect. I am requesting that Chrysler/Stellantis acknowledge this issue and investigate whether other owners have experienced similar problems. A technical service bulletin, warranty extension, or recall may be appropriate, depending on findings. Please advise if any repair support, diagnostic guidance, or goodwill assistance is available to address this safety-critical system failure.

The rear backup camera will fail often and stay off without any warning I was just pulling into my garage and it stopped halfway. This type of equipment failure seems to be a big issue because if I am around my kids at school or really anywhere where I use my backup camera which that's how I mainly Park then I could hit somebody and I wouldn't know because the camera stops working in the middle of me backing up. The fuse boxes have been checked and there is no issues with them so I'm not sure how to fix the backup camera issue when it will kind of work but then it's like it has a short or something but I feel like it's a bigger public safety issue when I know other people with the same vehicle has this issue too.

Transmission failure at 43,226 miles, costing me $7,471.96. Replacement required. These are known to be a faulty transmission having recalls at this time up through 2016. Mine is not yet included but should be as they are the same unit. A failure like this is uncalled for.

The engine coil packs and spark plus were faulty. After we paid the dealership 700 to fix WHICH WAS NEVER FIXED then we fixed on our own paid a family friend to look at and fixed and then to another dealer to fix NEVER WERE fixed which cause faulty engine and engine collapsed. When told the dealer ship the problem they told us they couldn’t look at it until 2 weeks from that day and then we had to pay for it.