2014 Dodge Journey complaints

THE FIRST DAY DROVE THIS BRAND NEW DODGE JOURNEY TO WORK. AND CAME BACK WITH THE HOOD RELEASED. THE ONLY THING IT COULD HAPPEN WAS I ACCIDENTALLY TOUCH THE HOOD RELEASE HANDLE WHEN I APPLY/RELEASE THE PARKING BRAKE, BECAUSE THEY ARE TOO CLOSED. IT IS A REALLY BAD DESIGN. *TR

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AS THE ELECTRONIC STABILITY CONTROL AND THE ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND MERGED ONTO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPROGRAMMED THE MAIN COMPUTER SYSTEM AND THE THROTTLE BODY WAS CLEANED. HOWEVER, THE REMEDY FAILED TO CORRECT THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 600.

I JUST BOUGHT THIS VEHICLE IN AUGUST 2014 AND THIS IS THE 2ND TIME THAT MY HOOD HAS COME OPENED! I CALLED THE DEALERSHIP WHERE I BOUGHT THE VEHICLE TO INQUIRE IF THERE WERE ANY RECALLS AND WAS TOLD NO. I THEN ASKED FOR THE SERVICE DEPARTMENT TO LOOK INTO WHY THIS IS HAPPENING. AND WAS TOLD I WOULD NEED TO TAKE IT A DODGE DEALER FOR ASSISTANCE EVEN THOUGH I BOUGHT THE 5 YEAR WARRANTY? I CALLED THE NEAREST DODGE DEALER AND WAS TOLD THAT THE HOOD RELEASE IS TO THE LEFT OF THE EMERGENCY BRAKE, KNEE LEVEL. AND WHEN YOU RELEASE THE EMERGENCY BRAKE, THE HOOD LATCH WILL UNLATCH. THIS IS TOO SCARY AS THIS IS THE 2ND TIME AND I DRIVE A LONG DISTANCE ON THE HIGHWAY TO WORK. THE SERVICE GUY NAMED [XXX] TOLD ME NOT TO WORRY, IT HAS A SECURITY LOCK LATCH. THAT'S IT I AM TRADING IT IN FOR ANOTHER MAKE, MODEL VEHICLE, I FELL IN LOVE WITH VEHICLE WHEN I RENTED ONE. BUT NOT ENOUGH TO GET ME KILLED. SO THAT MEANS I HAVE TO STAY OFF THE HIGHWAYS UNTIL I CAN REPLACE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE CAR STALLED ON ME TWICE NEARLY GETTING INTO A WRECK. TOOK IT TO THE DEALERSHIP WHERE I BOUGHT IT FROM THEY PUT IT ON THE COMPUTER. THEY SAID THAT THEY COULD NOT FIND ANYTHING WRONG. THEN ABOUT 21/2 WEEKS LATER IT DID IT AGAIN. I HAVE A PRINT OUT OF THE COMPUTER ANALYSIS. *TR

I WAS DRIVING WITH MY GIRLFRIEND. WE JUST GOT OVER THE TOP OF A HILL AND GOING DOWN HILL AT ABOUT 35 TO 40 MPH. THE VEHICLE SHUT OFF. NO POWER STEERING AND NO BRAKES. STOPPED 5 FEET FROM A TELEPHONE POLE. VEHICLE WAS TOWED TO LICCARDI DODGE. THEY DID NOT FIND ANYTHING WRONG WITH THE CAR. WE WERE SHAKEN UP FROM THE INCIDENT AND I TRADED THE VEHICLE IN FEARING FOR MY LIFE. I HAD ONLY MADE ONE PAYMENT ON THE CAR SO I HAD $16,000 OF INEQUITY. I TRADED IT IN ON 9/29/14 NOT TAKING CHANCES. I NOW HAVE A HUGE DEBT ON THE NEW CAR BECAUSE OF THIS AND HUGE PAYMENTS. VERY DISAPPOINTED. HAD THE VEHICLE FOR 2 MONTHS. *TR

HAVE HAD THE HOOD RELEASE NEXT OT THE PARKING BRAKE PEDAL. OPEN THE HOOD WITHOUT NOTIFICATION.THE BRAKE PEDAL IS TO CLOSE IN PROXIMITY TO THE HOOD LATCH. EACH TIME YOU RELEASE THE PARKING BRAKE THE HOOD RELEASES. *TR

WHEN DRIVING THE VEHICLE THE MAIN SCREEN RADIO/AIR CONTROL AS WELL AS DASH BOARD WILL GO BLACK, IT IS ALMOST LIKE THE VEHICLE WILL CUT OFF GOING DOWN THE ROAD AND AFTER A FEW SECONDS EVERYTHING WILL WORK AGAIN. I HAVE HAD THIS PROBLEM SINCE I BOUGHT IT AND BEFORE THE FIRST OIL CHANGE WAS DUE AFTER HAVING TO COMMUTE TO WORK LONG DISTANCE FOR A FEW MONTHS AND NOW HAVING 14,000 ON IT I AM STILL HAVING THIS ISSUE AND CANT SEEM TO GET DODGE TO FIX THE PROBLEM ALL THEY WANT TO DO IS UPDATES WELL AFTER 7/8 MONTHS WE ALL KNOW UPDATES ARE A WASTE AND JUST AWAY FOR YOU TO SAY YOU DON'T KNOW WHAT'S WRONG OR DON'T WANT TO FIX IT BECAUSE IT COST TO MUCH. THE CUSTOMER SERVICES IS A JOKE AND I SPENT WAY TO MUCH MONEY ON A NEW SUV TO HAVE THIS MUCH TROUBLE. STAY AWAY FROM JOURNEYS......... *TR

AIR BAGS FAILED TO DEPLOY WHEN VEHICLE HAD FRONT IMPACT WITH DITCH EMBANKMENT AFTER LEAVING ROAD ACROSS DITCH AND THE ANTI-LOCK BRAKES CAUSED THE BRAKES TO ENGAGE AND UNENGAGED CAUSING THE WRECK. WHEN CHECKED IT WAS TOLD THAT NOTHING WRONG WITH EITHER PART. *TR

SHORTLY AFTER REFUELING MY VEHICLE WOULD IDLE ROUGHLY SUCH AS WHEN I AM STOPPED AT A TRAFFIC LIGHT OR STOP SIGN AND THEN THE ENGINE WOULD BEGIN RACING. ON AT LEAST ONE OCCASION WHEN ON AN ON RAMP TO AN INTERSTATE I WAS ACCELERATING TO HIGHWAY SPEED AND THE VEHICLE STOPPED ACCELERATING AND THE TACHOMETER RED LINED (EXCEEDED 7000 RPM'S) WITHOUT ANY CHANGE IN INPUT TO THE GAS PEDDLE. THESE SYMPTOMS HAVE CONTINUED AND I EXPERIENCE OCCASIONAL AND INTERMITTENT ROUGH IDLING EVEN DAYS AFTER REFUELING. I HAVE HAD MY VEHICLE IN THE SERVICE DEPT. ON A MYRIAD OF OCCASIONS AND THEY HAVE BEEN UNABLE TO REPAIR THE PROBLEM. *TR

TL* THE CONTACT OWNED A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE CONTACT STATED THAT AFTER WAITING A BRIEF MOMENT, THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUMED NORMAL FUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO REPLICATE OR DIAGNOSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 700.

UPON STARTING THE VEHICLE THE RADIO AND CLIMATE CONTROL SCREEN FREEZING NOT ALLOWING ANY USE. AFTER A PERIOD OF TIME IT STARTS WORKING. CAN NOT ADJUST AIR HOT OR COLD AND CAN NOT CHANGE RADIO STATIONS. AT DEALER ON 8/13/14 AND ADVISED NO UPDATES FOR SYSTEM. *TR

DVD SYSTEM STOPPED WORKING. THOUGHT DVD WAS JUST STUCK IN THE PLAYER. TOOK THE VEHICLE TO THE DEALER TO FIX AND WAS INFORMED IT JUST QUIT WORKING. HAVE NOT HAD THE VEHICLE 3 MONTHS AND NOW HAVING TO WAIT FOR A NEW DVD SYSTEM, HOPING NO OTHER ISSUES ARISE! *JS

ON THURSDAY, JULY 3, 2014, I WAS LEAVING THE CITY DRIVING MY NEW 2014 DODGE JOURNEY. AFTER DRIVING FOR ONE MINUTE THE ESC DISPLAY APPEARED AND THE CAR IMMEDIATELY DECELERATED TO THE POINT OF ALMOST CUTTING OFF IN THE MIDDLE OF THE STREET. THIS OCCURRED IN THE MIDDLE OF RUSH HOUR TRAFFIC, AT STOP LIGHTS, AFTER PULLING OFF FROM THE STOP LIGHTS, ETC. THIS OCCURRED FOR APPROXIMATELY 20 MINUTES. IT WAS AN EXTREMELY HOT, SUNNY DAY, NO RAIN IN SIGHT. EVENTUALLY, AFTER GETTING ONTO A LONGER STRETCH OF ROAD, THE CONSTANT DECELERATION IN SPEED STOPPED AND THE ESC DISPLAY INDICATOR STOPPED TURNING ON AND OFF. I TOOK THE CAR IMMEDIATELY TO THE DEALERSHIP WHERE NO CODES OR OTHER ISSUES COULD BE DISCOVERED. *TR

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S DRIVER FRONT SIDE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK AND KNEE INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 2,300.

THE VEHICLE WILL FAIL TO START INITIALLY. AFTER SEVERAL ATTEMPTS THE VEHICLE WILL START AND THE CHECK ENGINE LIGHT WILL APPEAR. ALSO SOMETIMES WHILE DRIVING THE VEHICLE WILL CUT OUT AND THE DASH WILL GO BLANK AND HAVE ALL OF THE WARNING LIGHTS ILLUMINATED, I.E. ABS, AIRBAGS, ESC, TPMS, ENGINE MIL, AND SERVICE AWD. THE WIPERS WILL TURN ON BY THEMSELVES AND THE BLINKERS OR HAZARD LIGHTS WONT WORK. THIS IS CONCERNING DUE TO THE LACK OF AVAILABILITY TO WARN OTHER DRIVERS ON THE ROAD. *TR

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING UPHILL AND DEPRESSING THE BRAKES, THE VEHICLE ROLLED BACKWARD EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THERE WAS NO DEFECT. THE MANUFACTURE WAS ALERTED OF THE FAILURE AND RECOMMENDED THE CONTACT TO TAKE THE VEHICLE TO ANOTHER DEALER FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1500. THE CURRENT VEHICLE MILEAGE WAS 7,000. THE VIN WAS NOT AVAILABLE.