“The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed, and it was determined that the Totally Integrated Power Module (TIPM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.”
Owner complaint, filed Apr 14, 2026 at 160,000 miles
“The contact owns a 2009 Dodge Journey. The contact stated that while the vehicle was parked, the vehicle failed to start-up. The contact related the failure to NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.”
Owner complaint, filed Mar 6, 2023 at 130,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the electrical systemRecall (red: the electrical system)NHTSA investigation opened
Complaints about the 2009 Journey peaked in 2015, with 390 filed that year. Owners had filed 0 complaints about the electrical system before the first recall that covers it, 08V247000 in June 2008; 532 more have come in since. In 2026 owners filed 3 so far.
8 safety recalls
Part 573 reports
Steering › Hydraulic Power Assist › Hose, Piping, and Connections16V273000
Filed May 6, 20168,569 vehiclesChrysler (FCA US LLC)
Defect. Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Risk. A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Remedy. Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
Filed Jan 29, 2016110,482 vehiclesChrysler (FCA US LLC)
Defect. FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.
Risk. If the air bag control unit fails, the air bags may not deploy in the event of a crash, increasing the risk of occupant injury. Additionally, the air bags may inadvertently deploy, increasing the risk of a crash.
Remedy. Chrysler will notify owners, and dealers will replace the air bag control unit, free of charge. The recall began on December 6, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S07.
Filed Jun 26, 2014722,705 vehiclesChrysler Group LLC
Defect. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk. If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy. Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.
Filed Dec 24, 201064,934 vehiclesChrysler Group LLC
Defect. CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2009 DODGE JOURNEY VEHICLES MANUFACTURER FROM NOVEMBER 1, 2007, THROUGH NOVEMBER 7, 2008. THE WIRES WITHIN THE FRONT DOOR WIRE HARNESSES MAY FATIGUE AND BREAK, WHICH CAN INTERRUPT THE CIRCUITS FOR THE SIDE IMPACT SENSOR(S), RESULTING IN AN AIRBAG WARNING LAMP ILLUMINATION AND LOSS OF SIDE CRASH SENSING CAPABILITY.
Risk. IN THE EVENT OF A CRASH, THE SIDE AIRBAG MAY NOT DEPLOY, REDUCING THE PROTECTION INTENDED FOR THE OCCUPANT AND INCREASING THE RISK OF INJURIES.
Remedy. CHRYSLER WILL NOTIFY OWNERS AND REPLACE THE LEFT AND RIGHT DOOR WIRING HARNESSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 18, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Defect. CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.
Risk. IN THE EVENT OF A CRASH, THE DRIVER'S AIRBAG MAY NOT PROPERLY INFLATE AND MAY NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF INJURIES.
Remedy. DEALERS WILL INSPECT THE DRIVER'S AIRBAG SQUIB WIRES AND REPLACE THE STEERING COLUMN CONTROL MODULE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Defect. CHRYSLER IS RECALLING 16,852 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITHOUT OPTIONAL 115 VOLT AUXILIARY POWER OUTLET. AN UNUSED ELECTRICAL CONNECTOR FOR THE OPTIONAL 115 VOLT AUXILIARY POWER OUTLET OPTION MAY BECOME CORRODED AND COULD SHORT CIRCUIT.
Risk. IF THE FUSE FOR THIS CIRCUIT DOES NOT BLOW, THE CONNECTOR COULD OVERHEAT AND POTENTIALLY CATCH FIRE.
Remedy. DEALERS WILL RE-ROUTE AND STOW THE 115 VOLT AUXILIARY POWER OUTLET CONNECTOR AND PULL THE 25 AMP FUSE TO REMOVE POWER FROM THIS UNUSED CIRCUIT FREE OF CHARGE. THE RECALL BEGAN ON MARCH 30, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)08V528000
Filed Oct 9, 2008712 vehiclesChrysler LLC
Defect. CHRYSLER IS RECALLING 712 MY 2009 SEBRING, DODGE CALIBER, AVENGER, JOURNEY, JEEP PATRIOT, AND COMPASS VEHICLES. A NEW ADHESIVE USED IN THE POWER TRAIN CONTROL MODULE (PCM) MANUFACTURING PROCESS CAN CAUSE THE PRINTED CIRCUIT BOARD TO BREAK.
Risk. THIS CAN CAUSE THE ENGINE TO STALL AND CAUSE A CRASH WITHOUT WARNING.
Remedy. DEALERS WILL REPLACE THE PCM FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 10, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Defect. CHRYSLER IS RECALLING 6,692 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITH A 3.5L ENGINE. THE ENGINE WIRING HARNESS MAY CONTACT THE LEFT TRANSAXLE MOUNT.
Risk. DAMAGE TO THE WIRING HARNESS COULD RESULT IN AN ENGINE COMPARTMENT FIRE.
Remedy. DEALERS WILL INSPECT THE ENGINE WIRING HARNESS FOR DAMAGE. IF THE HARNESS IS DAMAGED, THE WIRING WILL BE REPAIRED AND A TIE WRAP INSTALLED TO SECURE THE HARNESS AWAY FROM THE LEFT TRANSAXLE MOUNT. IF NO DAMAGE IS FOUND, A TIE WRAP WILL BE INSTALLED TO SECURE THE HARNESS AWAY FROM THE LEFT TRANSAXLE MOUNT. THE RECALL BEGAN ON JULY 7, 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
All 8 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 4 name the 2009 Journey.
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause of the thermal event and its potential effect on the actuation of the door locks. ODI also …
Opened May 1, 2023Closed Aug 15, 2024door locks and latches
The Office of Defects Investigation (ODI) opened PE23008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During this investigation, ODI collected information and evidence related to the defect allegation and incident, from the manufacturer and involved parties. The information and evidence collected in this initial phase was insufficient to make a defect determination. ODI has upgraded this investigation to an Engineering Analysis (EA24003) to develop a more comprehensive understanding of …
Totally Integrated Power Module FailureDefect petition DP14004Closed
Opened Sep 25, 2014Closed Jul 24, 2015electrical system
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 …
Air Bag Non-Deployment/Engine StallRecall query RQ14002Closed
Opened Jun 16, 2014Closed Mar 2, 2015Led to recall 14V373000airbags
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of …
Technical service bulletins
52 on file
Repair instructions the manufacturer sent its dealers for the 2009 Journey. Not recalls: the fix is usually free only while the car is under warranty.
engine 10electrical system 8equipment 8transmission 6body and frame 5seats 3seat belts 2brakes 2
Vehicle Exhibits Vibration From The Transmission During Vehicle Launch (X43 Warranty Extension 5 Years 160,000 KMS) This bulletin involves replacing the clutch and damper assembly. The customer may experience a vibration feeling as they accelerate from a stop or accelerating while rolling at slow speeds. This condition could be caused by the damper and …
Vehicle Exhibits Vibration From The Transmission During Vehicle Launch (X43 Warranty Extension 5 Years 160,000 KMS) This bulletin involves replacing the clutch and damper assembly. The customer may experience a vibration feeling as they accelerate from a stop or accelerating while rolling at slow speeds. This condition could be caused by the damper and …
Vehicle Exhibits Vibration From The Transmission During Vehicle Launch (X43 Warranty Extension 5 Years 160,000 KMS) This bulletin involves replacing the clutch and damper assembly. The customer may experience a vibration feeling as they accelerate from a stop or accelerating while rolling at slow speeds. This condition could be caused by the damper and …
WB-D-11-07Warranty extensionFeb 1, 2011brakes
DODGE: FRONT BRAKE COMPONENTS HAVE EXTENDED WARRANTY, 3YRS OR 36,000 MILES, WHICHEVER OCCURS FIRST. *PE
106241Service Bulletin/Repair InstructionsJul 28, 2025electrical system
LAMP - DOME
104974Service Bulletin/Repair InstructionsJun 12, 2025electrical system
LAMP - DOME
103774Service Bulletin/Repair InstructionsMay 1, 2025electrical system
LAMP - DOME
9100226Service Bulletin/Repair InstructionsSep 15, 2023electrical system
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is …
9100226Service Bulletin/Repair InstructionsSep 15, 2023electrical system
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is …
L25070114Service Bulletin/Repair InstructionsJul 1, 2014electrical system
Expansion of previous safety recall L25.
Showing the newest 6 of 8 bulletins about the electrical system, and any warranty extensions or service campaigns.
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2009 Dodge Journey 4-DR. w/SAB
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★★★★★
17.9%
New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Electrical System
Filed Apr 14, 2026160,000 milesAR
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed, and it was determined that the Totally Integrated Power Module (TIPM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Steering
Filed Feb 4, 2026SC
Power steering hose ruptured after a few days of snow and ice. I went to drive to the store but was unable to turn out of the driveway due to no power steering. I done some research to where I found out there was a recall for this same issue but evidently my VIN # isn't included in this recall as while as many others I have read about online. I think this needs to be looked into.
Steering
Filed Feb 2, 202677,000 milesCT
The contact owns a 2009 Dodge Journey. The contact stated that while reversing in cold weather, the vehicle lost power steering functionality. Upon inspection, the contact became aware that the power steering hose was leaking fluid and had detached. There were no warning lights illuminated. The contact related the failure to NHTSA Campaign Number: 16V273000 (Steering). The vehicle was towed to the local dealer, and the contact was informed that the VIN was not associated with the recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the VIN was not included in the recall. The approximate failure mileage was 77,000.
Unknown or Other
Filed Nov 15, 2025MO
Car doesnt start all the time when it does it ends up shutting off. it shuts off while driving, also cuts in and out while driving.
Steering
Filed Oct 20, 2025NC
The steering locked up could not turn or straighten car out. All electrical things lights air conditioning gas light just went haywire and is still not working. The shifting system I guess is what u call it started slipping out of gear like going into natural or first gear and nothing else. Several cars had to serve to keep from getting hit at 70+ miles an hour and I had no control other than to hit the break on the freeway and pray. Accordingly to the Bob site there's so many problems I know the ones I've had I just didn't know I could let any one know that mattered. I've reported it today. The first time it slipped out of gear I thought maybe it was something I may have done as far as the electric it was Little things like AC works as it pleases airbags light up tire pressure ECT the gas light no longer moves stays on E unknown to exact dates
Electrical System
Filed Aug 23, 2025VA
I have issues starting it. New starter, new battery and it just dies. Luckily I was parked when it died. I have children, if it dies while driving I could be in a serious car crash with my children in the car. I do not want to die, I love my car but I do not want to be put in danger because of this type of issue. I also do not want to be stranded somewhere. PLEASE HELP.
Electrical SystemFire
Filed Jun 12, 2025IL
The Carbondale Fire Department was dispatched to a vehicle fire In the parking lot behind the above-listed address. Fire personnel arrived and found a 2009 Dodge Journey with an engine compartment fire. Fire personnel used tank water and a pre-connected 1 3/4 In. hose line to extinguish the fire. There were no exposures or damage to other property. Upon completing the extinguishment, an origin and cause investigation was conducted, which Included, but was not limited to, scene examination, documentation, and interviews. The owner of the vehicle stated the following: He purchased the vehicle new. He has liability Insurance only through Allstate. This Is not his primary vehicle. He does his own service. No known electrical Issues, and there were no warning lights on the vehicle before the fire. The vehicle has approximately 160,000 miles on It The only known issue with the vehicle was a power steering issue. Before the discovery of the fire, the owner had pulled into a gas station across town to add power steering fluid. Upon leaving the gas station, the owner reported that within a few blocks, he began seeing black smoke coming from under the hood, and there was an odd odor to the smoke. (Review of Oty Video cameras confirmed this account) He pulled in the parking lot at the above-listed address and accessed the engine compartment to find fire on the power steering reservoir, the plastic engine cover, and the cooling fan. He attempted to extinguish the fire with a soda he had
Air Bags
Filed Feb 6, 2025CA
On [XXX] around [XXX] I was driving 25mph in Alameda CA, and about two minutes into the ride, the airbag warning light came on. My fiance was in the passenger seat and our dog was in the back. About 15 minutes into the drive, my side airbags deployed without any collision or even bump in the road. I carefully and swiftly turned onto a side street and pulled over. My fiancé and I got out of the car, and as we took our dog out of the back seat, the primary airbags (steering wheel and passenger seat) deployed, and shattered the windshield. The dashboard was cracked as a result of the primary bags deploying. My fiancé's arm was bruised from the side airbag deploying (photo evidence taken). We called the police and they came to document the incident and confirmed that there was no collision (police report included). Vehicle was then towed home and is available for inspection. We've tried calling the dealership that the car was purchased, but it seems to be out of business. 1. Component that malfunctioned: Airbag and Indicator lights; available for inspection 2. Safety: This incident easily could've led us to crash teh vehicle and harm ourselves and others in the process, and much more seriously hurt us if we did not evacuate the car. My fiancé's arm is bruised. 3. No so far, we cannot get a hold of a dealer since ours was closed - but welcome an investigation 4. Yes, by police. The police report #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C
Engine
Filed Aug 14, 2024194,000 milesCA
The contact owns a 2009 Dodge Journey. The contact stated while driving at an undisclosed speed, the engine seized. The vehicle was restarted and driven to the destination. The contact stated that the following day while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed with TIPM failure. The contact was informed that the totally integrated power module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 194,000.
Electrical SystemFire
Filed Apr 17, 2024TN
No warning. Car caught on fire due to electrical issues in the back lighter port.
Steering
Filed Jan 20, 2024IN
Power steering return hose ruptured when I started the vehicle after setting in sub zero temps for about a week. Found a recall for this same problem but my vehicle was not listed. I feel it should have been. Hope you can adjust the recall for this major issue.
Electrical System
Filed Sep 1, 2023KY
I've gone through 6 batteries in 1 year and I still have to keep jumping my vehicle Everytime I start it. I am currently stranded in Walmart parking lot with no jumper cables and I am being forced to walk now. Also there are times when I am driving down the highway and at any given moment it acts as if I stomped on the brakes. The lights go off and on, the windows roll up and down, the door locks are out of control and the gauges on the dashboard go out of control as well. I recently bought a new TIPM and ECM because when I replaced the battery it would no longer start. This vehicle is very dangerous and I'm sorry I ever bought it. It seems as if dodge cares more about their money than a human life
Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Jul 13, 2023165,000 milesMS
The contact owns a 2009 Dodge Journey. The contact stated while driving 60 MPH, the vehicle failed to properly accelerate. Additionally, the transmission failed to properly shift into the intended gear, with the check engine warning light illuminated. The contact pulled over on the side of the road and shut off the vehicle and the vehicle failed to operate normally. The vehicle was towed to an independent mechanic and the contact was informed that the ECM/ECU needed to be rewired. The ECM/ECU wiring harness was replaced; however, the failure persisted. The vehicle was taken to the dealer and the contact was informed that the PCM needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 165,000.
Electrical System
Filed May 7, 2023NY
I'm original owner of 2009 dodge journey, and hearing of electrical problems causing fires, I want to inform you. 1) I have been having problems with the horn sounding off intermittently. 2) I have my radio that stop working which has the hands free cell phone speaker and the review camera. 3) most recently the drivers side door window switches to driver's window and front passenger window stopped working. I don't know what would be next but am concerned about the safety of my family in reference to this reported fire incident. Thank you for reading [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Air Bags
Filed May 5, 2023TX
The vehicle keep locking and unlocking by itself even when I am driving. Also when I was driving the airbags deployed on its own but no accident
Power Train
Filed Mar 28, 2023OR
The viscous coupler located at the carrier rear malfunctions and causes the front transfer case to crack open. Do to this causing a catastrophic malfunction and possibly causing a severe accident I feel this should be recalled. These vehicles are well known for the front transfer case issue after many months of scouring the internet I finally found out the cause of this issue.
Electrical System
Filed Mar 6, 2023130,000 milesTX
The contact owns a 2009 Dodge Journey. The contact stated that while the vehicle was parked, the vehicle failed to start-up. The contact related the failure to NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags). The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
Electrical SystemFire1 killed
Filed Feb 20, 2023WI
Vehicle owner was driving and pulled over when all warning lights began flashing, wipers came on, horn started honking, windows would not go down, doors would not unlock, and vehicle started on fire. Fire appeared to begin in the engine compartment, with fire eventually consuming entire vehicle.
Engine
Filed Dec 6, 2022PA
Hi I bought this Dodge Journey on May 24 2021 since the First day I bought it the car started giving me problems the dealer wouldn't take the car back and in stuck with it the engine from the car is Giving me problems it won't accelerate is very scary I'm very concerned because I got kids and also the car started smoking .
Engine
Filed Nov 3, 2022137,000 milesFL
The contact owns a 2009 Dodge Journey. The contact stated that several attempts were needed to start the vehicle. The ABS, Traction Control System, and Electronic Stability Control (ESC) warning lights were illuminated. The contact replaced the battery twice; however, the failure reoccurred. Additionally, the contact stated while depressing the accelerator pedal, the vehicle failed to respond as designed and hesitant to respond. The vehicle was not taken to an independent mechanic or local dealer for diagnosis or repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 137,000.
Electrical System
Filed Sep 23, 2022NJ
Igntion did not turn over on first attempt, however, it did turn over after turning key back to off position and trying again. I was in a parking lot and it was daylight. I have not had vehicle serviced at this point as it did turn over. There was no warning messages or symptoms prior . It is unknown at this time if this will happen again.
Electrical System
Filed Aug 14, 2022NC
09 Dodge Journey 3.5l v6 issues started the day after I bought the vehicle!! will cut off while driving, stall and cut off at stop lights, stop signs. Way too much heat coming from motor, ac compressor making allot of noise. Overheating issues, brake light switch issue. Cruise control malfunction, driver’s window switch and window not working. Rear tv stopped working after a snow storm, rear ac/ heater not blowing at all, cars won’t shift out of park at all. Headlights stopped working. All lights flashed on and off while driving down the freeway at 80mph, now it’s saying gas cap on dash, while driving to a job the timing belt broke after being replaced 2 months earlier, water pump is leaking after being replaced 2 months ago. Water soaking the passenger and backseat floorboards and I can’t figure out why. This is honestly the worst vehicle I’ve ever bought and I regret buying it at all every day. This vehicle should be outlawed and against the law to sell to anyone.
Electrical System
Filed Aug 13, 2022AR
SYMPTOMS – Dangerous Malfunction Critical Component Failure – Wipers constantly on slow speed, even in driving rain. No Rear Wiper. No TURN SIGNALS Engine rough and limited to ~2,500 RPM. No HORN. Left signal initiated by Driver in Vehicle#1 when turning left in front of other driver Vehicle#2, no left signal light resulted; Driver in Veh#2 presumed Veh#1 was proceeding straight and pulled out; Result was Near Miss frontal collision. Right Steering column stalk - Front Windshield Wipers constantly on, can not shut off. No WW washer activation. No wiper speed control – almost like default: lowest continuous operation (not intermittent and not high speed). No rear WW wiper and wash operation either. Left steering column stalk - No turn signals, no bright lights, no dash light control. Most dash gauges do work except Navigation compass. No horn, Engine limited to about 2,500 RPM – rough acceleration Even with ALL the RR WIPER FF Wiper and washer fuses removed, front wipers and lights still continuously ‘ON’. All fuses, relays, electrical grounds, and both multifunction switches checked and good. Malfunctions were sudden, abrupt, and first time experience after normal starting of this vehicle.
Electrical System
Filed Jul 21, 2022IN
The TIPM (Total Integrated Power Module) is causing electrical system failures (e.g., wipers, power locks, cruise control, etc.). Many of the affected systems are convenience issues, but the wipers and cruise control can negatively impact safe driving. Additionally the car will randomly start shaking and lose velocity while driving due to missed cylinder firings my mechanic attributes to the failing TIPM.
Power Train
Filed Apr 21, 2022SD
The rear end is going out fuel system is causing a misfire number six and the airbag light is on we have had more problems with it with the power steering starting it when it's cold and it rupturing the hose plus the wiring and the door front door there's wires broke supposedly fixed in 2011 but are broke again every recall if you type in 09 Dodge journey is what's going wrong with mine right now but there's supposedly no recall on it
Electrical SystemFire
Filed Feb 10, 2022OH
Me and my son were sitting in the car waiting for my wife and the car started dying lights started were flashing the horn was honking wipers were going interior lighting and gauge cluster was all flashing then smoke started to come through the vents so we jumped out and that’s when I seen flames under the hood the wiring harness from the firewall to the fuse box was completely in flames. I eventually tamed to fire with snow beings that it was all I had at the moment. The vehicle hasn’t been inspected by anyone yet I wasn’t sure how to go about this never had to deal with anything like it. It is available for inspection anytime.
Steering
Filed Jan 31, 2022172,000 milesWI
The contact owns a 2009 Dodge Journey. The contact stated while driving at an undisclosed speed, the power steering assist failed to operate as needed. Upon inspection, the contact noticed that there was a cracked power steering hose located underneath the vehicle. The contact replaced the power steering hose; however, the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 172,000.
Air Bags
Filed Jan 7, 2022MI
I have power door locks not working except manually or driver door by key. Key fob and door module for locks will not function. I cannot open the hatch due to power lock function. The Airbag light comes on when vehicle is started and the door is open and only disappears after the door is closed, engine shut off then restarted. Also the engine light came on for awhile then off and is now back on. This is what code scan report says. Engine and Transmission are P0420 Catalyst Efficiency (Bank1), OBDll Codes ($03) is Catalyst System Efficiency Below Threshold Bank 1. The Airbag is U0172 Lost Commuication w/Left Side Satellite Accelerator Sensor 1- Stored. The Door Module- Front Right (DMFR) is B16A5 Passenger Window Switch Backlighting Circuit High-Stored. Not sure exactly what these all mean but I think the Power Locks are a safety issue along with the Airbags. The power locks don't lock after driving it like they used to after driving so many feet.
Electrical System
Filed Dec 3, 2021NJ
The gear will not shift unless I press the release button. After I took it for a recall in Route 18 Dodge dealer East Brunswick NJ, it came back without been able to shift. I asked the mechanic why my car is no moving, they said you have to press the release button and shift gears at the same. I told them I didn’t bring my car in like this. After I spoke to “Mike” the manager, he said it was a matter of time. I’m scare for my life when driving because now is making all these sounds on the transmission.
Electrical System › Starter Assembly
Filed Dec 2, 2021116,614 milesCT
The contact owns a 2009 Dodge Journey. The contact stated that while attempting to start the vehicle, the vehicle failed to start up. The vehicle also failed to start up after receiving a jumpstart. The contact mentioned that the starter needed to be tampered with for the vehicle to start. The vehicle was taken to an independent mechanic where it was diagnosed that the starter needed to be replaced. The vehicle was repaired however, the failure recurred several times. The starter was replaced several times. The contact contacted several dealers and notified the dealers of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 116,614.
Power Train
Filed Oct 19, 2021MD
Replacement transmission, the car jumps when driving with a foul burning odor and it sounds like a lawnmower when taking my feet off the gas to slow the vehicle down the car speeds up, the transmission light is still on, the problem has gotten worst, the component has not been inspected, the first time the transmission light appears was on 10/7/2021, and then it was checked by a mechanic and his devise read CODE P0760 "Shift Solenoid" on my 2009 dodge journey
Engine
Filed Jul 6, 2021120,000 milesAK
The contact owns a 2009 Dodge Journey. The contact stated while his wife was driving at an undisclosed speed, the vehicle loss motive power and stalled. The driver restarted the vehicle and continued to drive; however, the failure recurred. The driver was unable to restart the vehicle. The contact had the vehicle towed back to the residence. An independent mechanic went to the residence to inspect the vehicle. The mechanic replaced the starter and installed a new battery however, the failure recurred. The mechanic was unable to determine the cause of the failure. The contact was concerned that the failure was related to the ignition switch and the engine. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
Unknown or Other
Filed Jun 7, 2021MD
1- My steering started making a noise when I would make a right turn. I took it to the dealer service and they informed me that the metal battery holder completely rusted away and the battery dropped down onto the inner wheel well and when I made a turn it would hit the tire and steering arm. When this started I had not driven the car after that because I felt unsafe. So I called Chrysler Customer Service and ask them to refund my money for the repair ($700+} since I Told them of possibly be injured or killed if the steering locked up while driving. They gave me a case number and said they would review it. They denied the request and blew me off with " it's out of warranty". I said I knew that and you were not concerned with my family's safety. So I need your help to recalling all Journeys which could happen to them. 2- The lugs nuts on dodges are covered in a casing and after a few years they separate from the nut. This is a big problem because the lug wrench not longer fits and I had to buy a MM deep socket to fit that nut when I would have fix a flat tire. You should review that too.
Engine
Filed May 28, 2021NV
Something in the engine is causes the alternator to die. I’ve gotten it changed 3 times within a year. The car has been having multiple issues since I purchased it. The file is to lengthy to upload
Unknown or Other
Filed Apr 25, 2021170,000 milesIL
BAD KEY ERROR EVEN AFTER WIN MODULE HAS BEEN REPLACED. ISSUE HAS BEEN PROMINENT SINCE RECALL WAS REPAIRED IN 2016 THEN ISSUE WITH STARTING THE ENGINE CAME UP. DEALERSHIP COULDN'T RECREATE ISSUE AND WOULDN'T FIX PROBLEM. NOW 2021, CAR GIVES BAD KEY ERROR AND WON'T RECOGNIZE ANY KEYS OR START UP WITH REMOTE START. WIN MODULE WAS REPLACED AND TWO DAYS LATER, SAME ISSUE.
Air Bags
Filed Mar 13, 202119 milesAL
REPORTING COMMON PROBLEMS OF 2009 DODGE JOURNEY 2.0CRD 103KW 1.A CAR STARTED SHUTTING OFF WHENEVER IT DRIVES, RUNNING IN PARKING LOT, STOPPED AT RED LIGHT. 2.BATTERY FAILS SUDDENLY, WITHOUT ANY WARNING, JUMPING CABLES CAN'T HELP, BECAUSE A CAR JUST MAKING A CRANKING NOISE UNDER A HOOD. 3. WHEEL AIRBAG IS HAVING SHORT CIRCUITS, SO DUE TO IT SOMETIMES LIGHTS A WARNING IN DASHBOARD. 4. STEERING WHEEL RELAY SHOWS MISUNDERSTOOD DEGREES OF WHEEL ANGLE, SO IT COMES TO ESP BAS ERROR.
Electrical System
Filed Feb 22, 2021192,000 milesGA
I HAVE A 2009 DODGE JOURNEY SXT AND IM HAVING A INTIMATE FUEL PUMP PROBLEM. I READ THAT THE TIPM MAY BE A RECALL AND WONDERING ABOUT IT
Steering
Filed Feb 19, 2021194,000 milesTX
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT DUE TO THE INCLEMENT WEATHER, THE POWER STEERING HOSE FROZE AND BURST. THE CONTACT STATED THAT SHE HEARD A POPPING SOUND BEFORE THE STEERING WHEEL BECAME HARD TO STEER. THE VEHICLE WAS UNABLE TO MAKE RIGHT OR LEFT TURNS. THE CONTACT STATED THAT THE BATTERY WARNING LIGHT ILLUMINATED. THE CONTACT STATED SHE WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE WHERE THE VEHICLE WAS TURNED OFF AND FAILED TO RESTART. THE CONTACT ALSO STATED THAT THERE WAS NO POWER STEERING FLUID IN THE RESERVOIR. NEITHER THE DEALER NOR MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 194,000.
Air Bags
Filed Feb 2, 2021190,000 milesIN
RECALL WITH THE AIRBAG FOR OTHER VAN'S. MY AIRBAG LIGHT IS CONSTANTLY ON AND RETURNS AFTER BEING CLEARED. CAR'S AIRBAGS HAVE NEVER BEEN DEPLOYED.
Steering
Filed Jan 31, 2021243,809 milesKY
I GOT THIS VEHICLE IN OCTOBER IT DROVE GREAT UNTIL A COUPLE WEEKS AGO. NOW IT HAS STARTED HAVING STEERING DIFFICULTIES LIKE IT PULLS TO THE RIGHT WHEN DRIVING.
Service Brakes
Filed Jan 28, 2021180,000 milesWV
MY WIFE DRIVE THIS VEHICLE MOSTLY TO WORK AND I AM AFRAID FOR HER TO DRIVE ANYMORE I HAD TO REPLACE THE BRAKE CALIBRES THEY LOCK UP AND THEN I END UP REPLACING THE ROEDER AND THE BRAKE PADS THEY ARE ALSO THE POWER STEERING PUMP I HAD TO REPLACE AND THE HOSES FOR IT HAS BUSTED A FEW TIMES.I HAVE LUCKILY BEEN THE ONE DRIVING WHEN IT HAS DONE ANY OF THOSE THINGS. I'M AFRAID OF MY WIFE TO DRIVE IT ANYMORE. IT IS HER CAR.I OWN A DODGE DAKOTA AND LOVE IT,BUT THE JOURNEY IS A TERRIBLE MADE VEHICLE. I'M NOT EXPECTING ANYTHING FROM THIS JUST WANT DODGE TO KNOW, BUT I'M SURE THEY ALREADY DO.
Air Bags
Filed Jan 22, 2021174,000 milesIA
WHILE DRIVING THE VEHICLE ON A HIGHWAY AT 55 MPH, ALL FUNCTIONS OF THE VEHICLE DASH STOPPED WORKING ( SPEEDOMETER, RPM, ALL LIGHTS ETC.) AND THE WINDSHIELD WIPER BLADES STARTED GOING AS IF THEY WERE ON EVEN THOUGH THEY WERE NOT.
Service Brakes
Filed Dec 7, 2020190,000 milesMI
SOMETHING WRONG WITH IT STATING AS SOMETIMES IT WON'T START. I REPLACED STARTER AND STILL SAME ISSUE, I HAVE TO PUR IT IN NEUTRAL AND TRY TO START IT AND EVENTUALLY IT DOES BUT IT SHOULDN'T BE THIS WAY ALSO IT STOP WORKING AS I WAS DRIVING GETTING READY TO MAKE A TURN AND I HAD TO RESTART IT BUT ONCE AGAIN IT WOULDN'T START THE FIRST FEW TIMES WHICH I HAD TO PUT IN NEUTRAL AND I WAS IN THE CITY TRAFFIC VERY DANGEROUS
Unknown or Other
Filed Dec 6, 2020100,000 milesNY
WHILE PARKED WITH FULL BATTERY TURNING THE IGNITION SWITCH ON...CAR REFUSING TO START. CAR IS PARKED ON A CITY STREET. THIS HAS HAPPENED MULTIPLETIMES.TODAYIT WILL NOT START AT ALL. CAR WAS TAKEN TO CHRYSLER JEEP RECENTLY . I WAS INFORMED THAT I NEEDED A NEW IGNITION NODULE AT AN APPROX. COST OF $1,000. IN CHECKING ONLINE I FIND THAT I AM ONE OF HUNDREDS WITH THE SAME COMPLAINT.I BELIEVE CHRYSLER HAS RECALLED THESE CARS FOR FAULTY IGNITION SWITCHES. I AM LOOKING FOR HELP WITH THE NEXT STEP. I AM FEARFUL THAT EVEN IF I GET THE CAR TO START I AM UNSURE OF IT HAPPENING WHILE DRIVING. YOUR ADVICE AND RESOURCES WOULD BE GREATLY APPRECIATED. THOMAS NYE
Electrical System
Filed Oct 26, 2020125,000 milesSC
RANDOMLY, VEHICLE WILL NOT START. CAN DRIVE IT TO THE STORE, COME BACK OUT AND IT WILL NOT CRANK. ALL INTERIOR LIGHTS, ETC., WILL BE ON BUT ENGINE WILL NOT TURN OVER. AFTER IT SITS FOR A WHILE (BUT YOU NEVER KNOW FOR HOW LONG) IT WILL START AGAIN. BATTERY AND STARTER ARE GOOD. I HEAR A CLICKING NOISE COMING FROM THE CAR AFTER IT'S BEEN SHUT OF, SOMETIMES HOURS LATER. NEWEST ISSUE IS THAT INDICATOR LIGHTS ALL COME ON WHEN YOU START THE CAR AND CAR JERKS VIOLENTLY WHEN YOU ARE DRIVING. IF YOU CONNECT A DIAGNOSTIC TOOL AND CLEAR THE CODES BEFORE YOU START IT, THE CAR RUNS SMOOTHLY. I AM SHOCKED AND FRUSTRATED TO SEE THAT THERE ARE SO FEW RECALLS WHEN I AM READING THAT THE SAME PROBLEMS ARE CONSISTENTLY OCCURRING.
Electrical System
Filed Oct 22, 202081,000 milesTX
RANDOMLY MY CAR WILL START JUST FINE ONE DAY THEN THE NEXT IT WILL FAIL TO START SOMETIMES ON THE SAME DAY. I HAVE ACTUALLY BEEN STUCK SOMEWHERE BECAUSE MY CAR HAS FAILED TO START. IT JUST MAKES A CLICKING NOISE WHEN TURNING THE KEY TO START THE CAR. I USUALLY HAVE TO WAIT A WHILE FOR IT TO FINALLY START. THIS HAPPENS RANDOMLY WHEN PARKED FOR SHORT PERIODS OR LONG PERIODS. I NOTICE WHEN IT'S HOT AND HUMID IS WHEN I USUALLY HAVE THE PROBLEM MORE. I RECENTLY CHANGED MY STARTER AND IT'S STILL GIVING ME THE ISSUE. ALSO HAVE CHANGED AND HAD THE BATTERY REPLACED AND STILL THE SAME ISSUE AND AGAIN JUST HAPPENS RANDOMLY.
Electrical System
Filed Oct 6, 2020115,000 milesSC
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED INTERMITTENTLY. ADDITIONALLY, THE HORN ACTIVATED INDEPENDENTLY, THE RIGHT TURN SIGNAL WAS INOPERABLE, AND THE TAILGATE FAILED TO OPERATE AS DESIGNED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WHILE STATIONARY AND IDLING. THE CONTACT WHO WORKS AS A CERTIFIED MECHANIC DIAGNOSED THE VEHICLE WITH A FAILURE OF THE TIPM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Service Brakes
Filed Sep 30, 2020130,000 milesNM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG, CHECK ENGINE, AND THE EPS TRACTION WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT INITIALLY TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE MODULE CONTROL SENSOR HOWEVER, THE FAILURE PERSISTED. THE MECHANIC REFERRED THE CONTACT TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE CONTACT THEN TOOK THE VEHICLE TO LITHIA CHRYSLER DODGE JEEP RAM FIAT OF SANTA FE (7401 CERRILLOS RD, SANTA FE, NM 87507) WHERE THE DIAGNOSIS CONFIRMED THAT THE BRAKE MODULE CONTROL SENSOR WAS DEFECTIVE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE CONTACT BROUGHT THE VEHICLE BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TEST TO BE PERFORMED. THE RESULTS WERE STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Electrical System
Filed Aug 31, 2020170,000 milesND
CAR WON'T START , WHEN TRYING TO START , EVERYTHING WORKS(LIGHTS RADIO) EXCEPT THE ENGINE WON'T CRANK. IT HAS HAPPENED NUMEROUS TIMES. SOMETIMES I GET STALLED IN THE HIGHWAY, WHICH IS REALLY DANGEROUS.
Electrical System
Filed Aug 14, 202098,000 milesPA
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, VEHICLE FAILED TO ACCELERATE. THE SPEED DECREASED TO 10 MPH AND VEHICLE WENT INTO LIMP MODE. THE ELECTRONIC THROTTLE WARNING INDICATOR LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE SHE WAS INFORMED THAT THE THROTTLE AND WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO CONTACT'S RESIDENCE. THE CONTACT CALLED CHERRY HILL DODGE CHRYSLER JEEP RAM (1708 W, NJ-70, CHERRY HILL, NJ 08002, (856) 471-1058) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO THE FAILURE STATED IN NHTSA CAMPAIGN NUMBER: 08V247000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 98,000.
Complaints 1-50 of 1,433, newest first, reproduced as filed.
Going by the federal record, it is one of the Journey years to avoid: owners filed 1,433 complaints, 3.9 times as many as a typical Journey year. The most common complaint is about the electrical system (37%).
What is the most common problem with the 2009 Dodge Journey?
The electrical system: 532 of the 1,433 complaints (37%) are about it. Owners most often say it will not start (25%), stalls (19%) and sets off warning lights on the dash (9%). The typical report comes at 80,000 miles.
How many recalls does the 2009 Dodge Journey have?
8 safety recalls on file with NHTSA, the most recent filed May 6, 2016. The largest, 14V373000, covered 722,705 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2009 Dodge Journey problems start?
Half of the complaints that record an odometer reading came in before 63,000 miles. For the electrical system the midpoint is 80,000 miles.
Has NHTSA investigated the 2009 Dodge Journey?
Yes, 4 times. The latest, EA24003 ("Vehicle entrapment"), was opened Aug 1, 2024 and is still open.
Are there service bulletins for the 2009 Dodge Journey?
The manufacturer filed 52 technical service bulletins and other notices for it with NHTSA, most of them about the engine (10), the electrical system (8) and the transmission (6). They include a warranty extension, 21-006-12 REV. A, filed Nov 3, 2012. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
1 death reported in complaints filed with NHTSA.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 6, 2016. Source: NHTSA Office of Defects Investigation.