2014 Dodge Journey complaints

THE HEADREST DEPLOYED FOR NO REASON. IT HURT MY NECK REALLY BAD. LUCKILY I WAS AT A RED LIGHT OR IM MIGHT HAVE CRASHED

The contact owns a 2014 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle came to a stop, and the trailer lights were inoperable. The vehicle was diagnosed by the contact who is an independent mechanic. The vehicle was diagnosed with a failed trailer light control module. The trailer light control module was replaced by the contact. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 56,700.

Although the 2014 Dodge Journey received the R61 / NHTSA 15V-675 recall, the warning lights for the Electronic Stability Control, anti-lock braking system failure and the warning are currently coming on (September 2023). of the brake/parking brake system on the dashboard, thus indicating that something is not working well. When scanning the car it appears that there is no communication or there is a defect between the steering angle sensor (SAS) modules and the anti-lock braking system (ABS) module. I request that this be investigated, considering that it is a safety problem that can occur during vehicle braking. Thank you for your time.

My abs module went bad showing the brake light, abs ,anti skid, dealership checked it and said we will order you an ABS module but we have other drivers that have been waiting for over 6 months now and still no parts for them and it has been almost 1 yr now that i have been waiting, i can still drive the SUV BUT i don't have the anti sidd system that works on my suv,,,,BUT yet they have enough parts to keep building and selling NEW vehicles...THE Government should make them fix our used cars as well

Malfunction deployed head rest while driving, hit with force back of head, pushing head forward

The vehicle started vibrating and making noise Brought it to a mechanic and was told the transfer case was broke due to the bolts backing out, something they've never seen before I had it towed to dealership because this happened 4 years ago under warranty Now dodge said it's not covered even though it was already replaced

ABS module has went bad over 6 months ago and the dealership says it is still on backorder as i have read on many different car manufacturers <BUT they still get the brake ABS for new cars to sell but not for the used ones under warranty,,,and they also told me at that time that they had other vehicles with the same problem and they had already been waiting close to a yr on their parts

I bought this car used but it only had 26340 on it and now it is almost to 30000. When driving it sounds as though the motor is knocking, but the oil is fine when checked on. It seems to have difficulty changing gears, sometimes way to fast and it whines other times it struggles to shift gears. Rpms are not steady they are bouncing around high love. When it does get to speed it feels as though the brakes are being appflied. At times the motorwhines because, the gear is to low it starts to get loud and become very hesitant when shifting to the higher gears. Sometimes it feels like the motor or something is going to come offf. There is a bunch of rattling going on . When I do park and turn it off, shortly after it sounds as if there is something running around inside the motor area. I was told it runs great and haven't even put 3000 miles on it. I think it's going to blow up or just die

The contact owns a 2014 Dodge Journey. The contact stated while driving approximately 25 MPH, he became aware that the oil pressure gauge was fluctuating and then the vehicle stalled without warning. The contact stated that the check engine warning light was illuminated. The contact stated that the oil pressure and engine stall failure had started as an intermittent failure but had become a daily failure. The contact had driven the vehicle to an independent mechanic who diagnosed and determined that the transmission pump and transmission needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 16V461000 (Power Train). The failure mileage was approximately 150,000.

Car just shut off out of nowhere but turned back on when I put it in park and started it

Tipm caused several issues, blown motor, and now is in the dealership shop for an alternator, battery, ground strap and other wiring issues. I haven’t had my car for over a year due to this.

MY CAR KEEPS ON SHUTTING OFF WHEN I TRY TO SLOW DOWN AND THERE IS NOTHING ON THE CAR THATS SAYING SOMETHING IS WRONG WITH IT

Front passenger side Seat belt won’t stay fastened. Seat belts continues to pop loose or won’t latch at all.

The contact’s son owns a 2014 Dodge Journey. The contact stated that on several occasions while driving at various speeds, the vehicle stalled. The contact then stated that on numerous occasions after the vehicle stalled, the vehicle needed to be jumpstarted each time after turning off the vehicle. Additionally, the contact stated that he was unable to turn off the headlamps and the key fob failed to operate as needed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that water prevented the fuel from entering the fuel pump and the fuel injector and an unknown engine component needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that all the recalls were previously performed, and no further assistance was provided. The failure mileage was approximately 110,400.

Due to opening and closing the rear hatch, the wiring harness wires running from the car through the hatch break and fray causing many issues. One being the potential for exposed wires to spark and cause a fire. Others being faulty rear windshield wiper and faulty rear lighting. Brake lights, turn signals, running lights and rear interior lights causing a road hazard.

The contact owns a 2014 Dodge Journey. The contact stated that after purchasing the vehicle, it was discovered that both the front windshield wipers and rear windshield wipers were inoperable. The local dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 133,707. The VIN was not available.

No accident but around 3 months ago my abs lights and traction control lights came on took it to my dealership and they scanned it and said abs module internal fault and said to me well that part is on backorder, at least till jan 1 2023, went by there yesterday and they said parts still not in and it might might not never come in.... so much for safety and what good is a warranty if they wont supply parts for the used cars but still building new ones for sale

C2200/49 Abs module internal failure code comes, along with traction control comes and goes at the same time and have learned that it is a known issue for my vehicle models from 2009-2020. High failure rate and cost is astronomically high 900 dollars to replace and programming. It all started when I accidentally ran up on a curb in October.

My car is showing signs of electrical malfunctioning. My Journey stopped at a traffic light and would not turn back on. It was like the battery had died. When I gave it a jump, the lights would come on but not start. Once the cables were taken off the car would die again. Randomly after letting it rest, the car started and I took it to the shop to get the alternator checked. They kept it for about two days and I was told that the alternator was good. The car also never cut off while they had it. A few days later, While driving the car kept glitching on and off. The screen in the car (radio) would go completely blank. When it came back on it was reset to a default time and radio station. A few days later The Journey would drive fine but only for a short distance. Today my car stopped once again at a stop light. After trying to give it a jump the lights would come on (as long as it was hooked up to another car) but once the cables were off the car would be completely dead. I will be taking it to dodge soon to get a diagnostic test ran. Is there any suggestions or information I should know about before taking it to get tested?

Power steering lines rupture in cold weather, causing you to loose power steering when driving.

Unknown ,check engine light came on the screen blacked out and began to stall out on freeway doing 55 . was afraid of getting rearended.

Rear view camera intermittently displays a fuzzy or upside down screen that limits my ability to view what is behind the vehicle, increasing the risk of a crash. Note, I received recall notice 22S06/NHTSA Recall 22V082 for anther vehicle with the same problem so I'm not sure why there wasn't a recall on the Dodge Journey.

When driving down the road, all of a sudden I felt a huge jerk, and heard a loud noise. I thought that we had got hit from the back of the vehicle. However, we had not been hit. My passenger seat's headrest had deployed. It looks as if the brackets inside had broken. I could have wrecked my car and injured my children inside because it was so sudden and scared me!

The contact owns a 2014 Dodge Journey. The contact stated that the ABS warning light, TPMS, and cruise control warning lights had illuminated on and off. The vehicle was taken to the dealer where it was diagnosed that the ABS sensor was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.

I PURCHASED THIS CAR IN 2020 THROUGH JD BYRIDER OF JANESVILLE WI, I AM MAKING PAYMENTS CURRENTLY. IN FEBRUARY OF 2022 MY BATTERY LIGHT KEPT COMING ON AND THE RADIO WOULDN'T WORK. I CALLED MY DEALERSHIP AND DUE TO HAVING A 30,000 MILE WARRANTY I TOOK IT IN, AND THEY TOLD ME IT WAS MY BATTERY SO AS FAR AS I WAS TOLD THEY REPLACED WITH A NEW ONE. IT WAS FINE WITH NO ISSUES UP UNTIL A MONTH AGO, MY BATTERY LIGHT COMES ON, I NOTICE THE WIPERS AND THE WINDOWS WORK REALLY SLOW DURING THIS TIME. ONCE I DRIVE FOR A LITTLE BIT IT EVENTUALLY GOES OFF. TODAY WHEN I WENT TO HEAD TO WORK IT WILL NOT READ MY KEY FOB. I HAD TO TOUCH THE TOP OF MY FOB AT THE OPPOSITE END OF THE UNLOCK AND LOCK BUTTONS TO THE START BUTTON TO START MY CAR. I LEFT MY CAR RUNNING AT THE GAS STATION AND IT DID DETECT THE KEY HAD LEFT THE VEHICLE BUT WHEN I GOT BACK INTO THE VEHICLE THE BEEPING DID NOT GO OFF LIKE USUAL WHEN THE KEY IS BACK INSIDE THE VEHICLE. I JUST WANT TO MAKE SURE THAT ALL OF THE RECALLS THAT WERE ON THERE HAD BEEN TAKEN CARE OF. THANKS

The contact owns a 2014 Dodge Journey. The contact stated upon starting the vehicle, the brake pedal was depressed but failed to move downward and remained seized. The contact stated that the ABS warning light was illuminated. The contact was unable to restart the vehicle. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Number: 15V675000 (Electronic Stability Control, Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

While I was driving the car suddenly lost power steering and acceleration, the bolts broke off from the pulley and the serpentine belt came off while driving down a busy street

My ABS traction control and brake lights are all on and im informed that the brake module control is went out . I purchased the car only 5 months prior to this happening

2014 Dodge Journey front passenger headrest just deployed. After just starting to crank the vehicle.

The brake and steering failed while I was attempting to slow down to turn right. The car failed to stop and the car failed to turn so I jumped a curb and caused extensive damage to bottom of car.

The contact owns a 2014 Dodge Journey. The contact stated that while driving at approximately 45 MPH, the vehicle stalled without warning. The vehicle failed to restart. The vehicle was towed to the dealer where the failure was undetermined. The vehicle was not repaired; however, the failure recurred two days later. The vehicle was able to restart. The vehicle was taken to a different dealer where the failure was undetermined. The manufacturer was not notified of the failure. The approximate failure mileage was 151,978.

Powersteering return line failed In recent Cold weather, causing loss of Powersteering.

Last year on or about June 17, my transmission gave out completely on me while driving up hill on a 2way road. My vehicle is available for inspection, but the transmission has already been replaced with a used transmission. This event put my life and others at risk because my car completely stopped working on an incline with no indication it was going to give out. My father was actually imjured in his attempt to help me stop the car from rolling backwards. The day it happened I took my car to be assessed at our local Dodge dealership, and had it repaired by an independent contractor. As mentioned before there were no warning signs that it was going to fail. No signs of overheating and/or weird noises.

I had the Cruise Control recall done on my vehicle in 2018, but it never really fixed the issue. I wasn't aware there was only a 2 year warranty on the work done, and that would have put it in 202 when everything was pretty much closed down. I contacted Dodge and they said there was nothing they could do about it. I know another recall was R61 / NHTSA 15V-675 ABS Ground Wiring issue which got "fixed." Now, I am having an ABS, Skid Control, Brake light issue. I took my car to the shop and they are charging me $180 just to find out the issue. I received a call from the mechanic and he proceeded to tell me the parts needed are on backorder and may be available in March 2022, which will cost close to $2k to repair. I was also advised by the mechanic this is a common issue across Dodge, Crystler Jeep. If that is the case, which it seems to be since I have been looking online and there have been a lot of complaints, why is this not a recall? Why, if dodge messed up when producing vehicles between certain years, do the consumers have to pay to get this fixed? I don't think it is right and I think if Dodge isn't going to take responsibility and issue a recall on this then there needs to be a Class Action Suit against Dodge. I intend to start doing some legal research to find out what the process is to do this. I can't believe a dealership can charge someone $180 to run a diagnostics on the vehicle when they know what the issue is, since it is common, plus being able to charge almost

Front passenger seat headrest deployed for no reason. I understand there are thousands of complaints involving this with various Chrysler vehicles, and a recall needs to happen

Unknown car just stopped working and turned off

I was driving and moved the seat back of the car to sit up straighter. When I did I heard a loud noise from what I thought was the back seat and pulled over to check what it was. Upon inspection I noticed the head rest had completely separated. My first thought was that I was happy it didn’t knock me out which is exactly what I said to my daughter who was sitting in the passenger seat. I got online to see how to put it back together and realized this is a common and expensive issue for dodge journeys and that the head rest can’t be pushed back together. I can have it inspected if need be. No warning lamps came on yet.

The contact owns a 2014 Dodge Journey. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the seat air bag needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 67,000.

We noticed the drivers side front headrest was fully extended and had come apart. To be clear, this happened while the car was parked, and there are no signs that our car was struck. There were no warning lights and no reason for it to occur. It had to be component failure. Upon inspection I saw a small piece of broken plastic inside the headrest and I couldn't reassemble it. It looks like a plastic component within the headrest failed and deployed the headrest like it would if there was an accident. Thank heavens this didn't happen while either of us were driving. I did some research and this is a common problem and a huge safety issue, causing drivers to be concussed and, of course, causing accidents. I looked for recalls and to my disbelief, there aren't any. No one has inspected our car but I'm more than happy to have someone look at it. I'm angry that something so dangerous that it would strike the driver of the car randomly isn't being addressed by the manufacturer.

The contact owns a 2014 Dodge Journey. The contact stated that the air bag warning light would illuminate intermittently. The vehicle was taken to the dealer where it was diagnosed that the driver’s side seat air bag and wiring harness failed and needed to be replaced. The vehicle was not repaired. The failure recurred. The manufacturer was notified of the failure and informed the contact that the Vin was not under recall. The contact mentioned NHTSA Campaign Number: 17V432000 (Air Bags) as a possible solution to the failure however, the Vin was not included. The failure mileage was approximately 58,000.

A safety recall was made back on 9/7/2017 to Jack Wolf in Belvidere, Illinois in reference to the safety recall steering wheel wiring- The inspection stated they installed a wheel wiring and protection sleeve. The light has started to come back on and sound off and stays on. This should have been taken care of properly back on September 7, 2017 - I should not be having this problem again

After getting oil changed/air filter replaced and 4 new tires, vehicle has stalled out every day since while running (less than week) it is now stalling out while driving!! Happened while I was driving on the highway. EXTREMELY dangerous. Car usually will restart. But 95% of the time it continuously sounds like it’s trying to turn over until I push the ignition button to turn off. I am currently stuck on the side of the road for about a half hour because it won’t start back up. I have had this car less than a year!

Crankshaft sensor failure has failed. It is not covered from the insurance companies and causes other systems to fail. It causes the car to smoke and have a heavy odor (said to be oil by the technician). It also causes the car to have situations with starting, shifting gears and almost cutting off as a person is driving. If speed limit is 60mph it will not transfer gear till it is ready. So imagine going 40mph on a 60mph road and it is in stall mode. Stall mode is when it will not transfer to the 2nd gear. So could you think of if a semi truck being behind you and isn't slowing down? Other system failures are not seen until after the problem comes back. I put my car into the shop on 06/11/2021. Picked it up on 06/15/2021and not even 30 minutes later had to return back to the shop. Now my car is diagnose with larger problems with no reason except the sensor was leaking and insurance would not cover it. Now even the manager was unclear as to why. The only lights that will come on are the malfunction light (it looks like a transmission) and a hazard sign within lines (electrical throttle). They will come and go however the smell will not and sounds (sounds like your engine is about to cut off without warning) will not stop. It also sounds like it is hard to start up (manager referred to it as a misfire). Good way to have a accident without warning and I felt very unsafe. Only to pay 676.00 for the same thing occurring.

Fire risk of wiring breaking at upper right corner at liftgate (rear hatch door) wiring is breaking within rubber boot. this cause a fire risk. Other issues is rear lights failure. This hazard has high risk of Rear end collisions. This wire breakage has very dangerous outcome but easy to recall and save lives. I will be fix my wife car before this car gets my family killed. I will also be send the bill for it to maker of the car. This is a noted problem by many dodge owners nation wide. please look into it. SFC[XXX], US ARMY the car number is vin number [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Front driver side door wiring caught on fire while driving, which now none of the windows work.

Just before my warranty was up I got a check engine light and the car started running really rough almost like it was gonna die when I came to a stop. I called the dealership and they told me they would try to get me in at the next availability. With the end of my warranty closely approaching I told them this wasn’t an option. They finally got my car in after I made a few demanding phone calls to the right people and come to find out that somehow some hardware in my engine came loose and it was causing very abnormal wear on my lifters and so they “fixed” the problem. Fast forward a few months and now I’ve been having an annoying ticking noise coming from my engine. I tried using Seafoam, nada. I tried using Lucas High Mileage additive, no dice. So I took it to a trusted mechanic as it is now well outside my warranty and he told me “it’s your lifters” which I already had a feeling it would be just by listening to the sound as between and idle and acceleration. So being I have over 167k miles on it it’s not even worth fixing. Oh and just a side note, my mechanic also mentioned to me that he fixed 4 other Journeys that week which tells me that Dodge has a serious problem with these model cars that they will not address. Oh and just for the record, I have the garbage 3.6L Pentastar engine

HEAD REST BROKE WHEN WE LEANED BACK TO GRAB A TOY. THE LINKAGE TO THE WIPERS (TO SPRAY THE WINDSHIELD) BROKE A FEW DAYS AGO. WE NOTICED IT WHEN SPRAYING THE WINDSHIELD.

ON 5/6/21, WHILE THE VEHICLE WAS RUNNING AND STATIONARY, WAITING TO TURN LEFT THROUGH AN INTERSECTION ON CITY STREETS, THE AHR (ACTIVE HEAD RESTRAINT) RANDOMLY DEPLOYED IN THE DRIVER HEADREST. MY HUSBAND, WHO WAS DRIVING AT THE TIME, THOUGHT WE HAD BEEN REAR ENDED DUE TO THE LOUD NOISE IT MADE AND THE FORCE WITH WHICH IT HIT THE BACK OF HIS HEAD. THE VEHICLE HAS NEVER BEEN IN A COLLISION AND IS UP TO DATE ON MAINTENANCE. RESEARCHING THE AHR ONLINE BROUGHT UP DOZENS OF ARTICLES ABOUT THIS PROBLEMS OCCURRING IN DODGE JOURNEYS (YR 2010- 2018) BUT IT HAS YET TO OFFICIALLY BE LISTED FOR RECALL EVEN THOUGH A CLASS ACTION LAWSUIT WAS FILED FOR THE ISSUE. WE CALLED OUR LOCAL DODGE DEALERSHIP AND THEY INFORMED US THE HEADREST COULD NOT BE REPAIRED ONCE DEPLOYED AND THAT A NEW ONE WAS NEEDED, QUOTING US ROUGHLY $575.00 TO DO SO.

WE WERE HIT ON OUR ENTIRE PASSENGER SIDE BY AN OUT OF CONTROL DRIVER, THE SIDE OR FRONT AIRBAG DID NOT DEPLOY, MY WIFES HAND WAS BROKE AND MY SONS HEAD BOUNCED OFF THE BACK PASSENGER WINDOW.

THE FRONT PASSENGER SIDE HEADREST DEPLOYED RANDOMLY WHILE THE CAR WAS AT REST IN THE CURB LANE. UPON LOOKING AT THE INSIDE OF THE HEADREST, THE PLASTIC BRACKETS THAT PREVENT IT FROM DEPLOYING HAVE CRACKED AND BROKEN.