2011 Dodge Journey

Routine

Owners filed 169 complaints about this vehicle with federal regulators, most often about the brakes. It has been recalled 4 times.

Not among the Dodge Journey years to avoid. Which Dodge Journey years to avoid →

When it fails
020k40k60k90k120k200k
65,000 milesMedian miles at failure

136 complaints record an odometer reading. Failures cluster around 0–10,000 miles.

Most common 2011 Dodge Journey problems

49 of the 169 complaints (29%) are about the brakes.

ComponentReportsCrashesFiresInjuries
Service Brakes · brakes42
103
Electrical System29
000
Engine20
020
Steering13
000
Air Bags · airbags13
406
Vehicle Speed Control · throttle and acceleration6
000
Unknown or Other6
000
Power Train · transmission6
000
Service Brakes, Hydraulic · brakes5
100
Engine and Engine Cooling · engine4
010

4 safety recalls

Part 573 reports
Air Bags › Frontal17V432000
Filed Jul 7, 2017363,480 vehiclesChrysler (FCA US LLC)

Defect. Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

Risk. Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.

Remedy. Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.

Steering › Hydraulic Power Assist › Hose, Piping, and Connections16V273000
Filed May 6, 20168,569 vehiclesChrysler (FCA US LLC)

Defect. Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Risk. A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.

Remedy. Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.

Engine and Engine Cooling › Engine15V431000
Filed Jul 7, 2015145,379 vehiclesChrysler (FCA US LLC)

Defect. Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

Risk. If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.

Remedy. Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.

Steering › Column11V315000
Filed Jun 8, 201111,096 vehiclesChrysler Group LLC

Defect. CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.

Risk. A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.

Remedy. DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

All 4 campaigns on file, newest first.

What owners reported

Newest filings
Steering
Filed May 22, 2026IL

Power steering starts leaking in cold climates resulting in tightness and difficulty in steering wheel . recall code s08

Steering
Filed Jan 22, 2026AK

Stirring wheel fluid hose has burst during cold weather, and will lose control of wheel. My car wasn’t listed in the recall for that said issue for other dodge journey’s. I had it repair ones and now its doing it again.

Service Brakes, Hydraulic
Filed Aug 20, 2025107,000 milesMS

The contact owns a 2011 Dodge Journey. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard with the ABS warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the ABS brake module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer informed the contact that the ABS brake module part had been discontinued. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jun 20, 2024145,000 milesVA

The contact owns a 2011 Dodge Journey. The contact stated that while driving on several occasions at various speeds, the vehicle stalled. The vehicle was not able to restart after each failure. The vehicle was towed to the residence. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the fuel pump needed to be replaced. The vehicle was repaired but the failure persisted. The contact stated that his friend replaced the fuel pump an additional four times. The vehicle was then taken to a dealer where it was diagnosed that the fuel pump or TIPM sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 145,000.

Engine and Engine CoolingFire
Filed May 3, 2024TX

The contact owned a 2011 Dodge Journey. The contact received notification of the NHTSA Campaign Number: 15V431000 (Engine and Engine Cooling). The vehicle was repaired, however, the failure recurred while the vehicle was stopped at a stop sign, and the contact saw flames coming from the hood. The contact exited the vehicle. The fire department extinguished the fire. A police report was filed. A fire report was filed. There were no other occupants in the vehicle. No injuries were sustained. The contact was informed that the fire started in the manifold. The vehicle was towed to a tow yard. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Air BagsCrash1 injured
Filed Apr 29, 2024167,000 milesCO

The contact owns a 2011 Dodge Journey. The contact stated that while his daughter was coming to a complete stop at a stop sign, the vehicle was rear-ended by a distracted driver. The air bags did not deploy, resulting in injury. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. Although examined at the scene by EMS, the contact's daughter later transported herself to an area hospital, where she was treated for a concussion and a nondescript injury to her left knee requiring surgery. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 167,000.

Unknown or Other
Filed Dec 20, 2022IL

Defrost doesn’t work due to no heat on passenger side. Heater core replaced and has to be flushed out every year. Research on the internet says this is a common issue but no recall.

Power Train › Automatic Transmission
Filed Apr 12, 202289,000 milesNY

The contact owns a 2011 Dodge Journey. The contact stated that the transmission warning light would illuminate while attempted to change gears. The contact took the vehicle to a certified mechanic and was informed that the torque converter failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 89,000.

Power Train
Filed Jan 31, 2022138,000 milesIA

The contact owns a 2011 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to an independent mechanic and diagnosed with head gasket failure. The vehicle was then taken to the dealer and diagnosed with powertrain control module (PCM) failure. The dealer updated the PCM software; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 138,000.

Unknown or Other
Filed Jan 31, 2022IN

You can read online anywhere that the ECU is a MAJOR problem. My car battery dies everytime i shut it off. Ive replace the battery 8 times, the alternator 4 times. Had countless amout of diagnostic tests done on it. Still nothing. Come to find out its the ECU which i cant afford to replace as its over $800 to repair. Look online and you'll see almost everyone with a journey has this problem. When it causes my car to shut off while driving, it becomes a serious safety issue as i always have 4 small children with me. 3 three year olds and a 6 year old. Nobody wants a dodge because of the problems associated with it. Please fix this. Please.

Unknown or Other
Filed Aug 8, 2021NY

Pressure sensors saying there's an issue with your tire pressure and you have binding in your drive line

Electrical System
Filed Apr 5, 2021MO

SPEED IS HORRIBLE I DON'T NO WHERE TO START

Engine
Filed Dec 13, 202085,000 milesTX

MY CAR HAS ONLY 91000 MILES AND THERE IS A CLICK FROM THE TRANSMISSION AND A WEIRD SLOWING NOISE HAVE NO CLUE WHY DONE ALL THE MAINTENANCE ONE IT

Electrical System
Filed Dec 11, 202047,000 milesWA

THERE ARE MANY MANY AS IN HUGE MULTIPLE COMPLAINTS OF THIS JOURNEY VEHICLE NOT STARTING BECAUSE KEEPING A CHARGE. WE HAVE HAD TO BUY AND HAVE DEALER INSTALL THREE BATTERIES IN THE LAST FOUR YEARS. FOUND ONE PROBLEM, LEAVING A CD IN THE PLAYER CAUSES THE BATTERY TO DRAIN. CANNOT FIND ANY OTHER. PLEASE HELP.

Service Brakes
Filed Dec 6, 2020213,000 milesNE

BREAK CALIPERS LOCK UP WHEN DRIVING. THEY HAVE BEEN REPLACED AND CONTINUE TO DO THIS

Air Bags
Filed Dec 1, 2020106,000 milesIL

THE VEHICLE SUDDENLY SHUTS OFF AT HIGHWAY SPEEDS AND HAS SIGNIFICANT TROUBLE RESTARTING. THE VEHICLE HAS BEEN INSPECTED OVER 10 TIMES BY AN ASC CERTIFIED MECHANIC FOR THIS ISSUE AND THERE HASN'T BEEN A CHECK ENGINE CODE PRESENT THAT WOULD CAUSE THIS ISSUE.

Electronic Stability Control (esc)
Filed Oct 23, 2020200,848 milesNY

MY SOUND SYSTEM IS NOT WORKING.ONCE THE VEHICLE REACHED 200,848 MILES IT STOPPED WORKING, THEN THE NEXT DAY THE LED HATCH LIGHT SHE'D WORKING?I CAME OUT TO GET IN THE VEHICLE AND TURNED IT ON IT DIDN'T WORK?

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Abs Warning Light
Filed Oct 22, 202067,000 milesLA

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ABS, BRAKE AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO COMMUNITY MOTORS CHRYSLER DODGE JEEP RAM (500 WESTIN OAKS DR, HAMMOND, LA 70403, (985) 345-0401) AND DIAGNOSED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE PART WASS NO LONGER BEING MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 67,000.

Electrical System
Filed Aug 28, 2020184,000 milesMN

BATTERY LIGHT CAME ON MANY TIMES OVER A COUPLE WEEKS. THEN IT WENT INTO BATTERY SAVER MODE. THE RADIO STOPPED WORKING, AIR CONDITIONING, LIGHTS AND THE DASH BOARD HAD EVERY CHECK LIGHT COME ON. IT THEN WOULD NOT SHIFT AND RPMS WENT TO 4 AND 5 BUT ONLY WOULD DO AROUND 20 MPH. BATTERY THRN DIED. AFTER CHARGING BATTERY THEN REPLACING IT WITH A NEW BATTERY AND THE ALTERNATER AND ALL WIRING CHECKED OUT JUST FINE. NO OTHER PROBLEMS COULD BE FOUND BUT STILL THE BATTERY SAVER MODE IS ON AND MY JOURNEY WONT HOLD A CHARGE. THIS ALL HAPPENED WHILE I WAS DRIVING WITH MY CHILDERN IN TOWN GOING AT A SPEED OF 20-30 MPH.

Service Brakes
Filed Jul 31, 2020VA

THE ABS MODULE WENT BAD AND THE PART IS DISCONTINUED. THE CAR WAS STATIONARY.

Service Brakes
Filed Jul 22, 202012,467 milesMI

I REPLACED MY CALIBER AND BRAKES LESS THEN A YEAR AGO. SINCE THEN I HAVE BEEN REPLACING MY BRAKES EVERY 3 MONTHS I HAVE TO REPLACE MY BRAKES AND ROTORS. I KEEP SMELLING METAL BURNING PLUS THE BRAKES LIGHT IS STAYING ON.

Electrical System
Filed Jul 22, 2020124,000 milesFL

RANDOMLY WONT START VEHICLE GOES INTO SOME TYPE OF ANTI THEFT MODE TOLD BAD TIPM BY 3 DIFFERENT DEALERS. AND TOLD TO REMOVE BATTERY TO RESET THE SYSTEM. THIS IS ONLY A TEMPORARY FIX. THIS HAPPENS AT LEAST TWICE A WEEK

Engine and Engine Cooling
Filed May 27, 202090,000 milesPA

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THAT THE ENGINE OVERHEATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PREVIOUSLY TAKEN TO KELLY JEEP CHRYSLER DODGE RAM 501 STATE AVENUE, EMMAUS, PA 180449, (610)904-8499 WHERE THE TRANSMISSION, THE ENGINE, ENGINE SOLENOIDS AND ENGINE COILS WERE REPLACED PRIOR TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. *DT*JB

Electrical System
Filed Feb 21, 2020125,000 milesWA

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THE VEHICLE CONSISTENTLY FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC TEST OF THE ELECTRICAL SYSTEMS WAS PERFORMED WITH NO FAILURE DETECTED. THE INDEPENDENT MECHANIC WAS ABLE TO START THE VEHICLE. THE CONTACT STATED THAT AN ONLINE SEARCH RESULT SHOWED A POSSIBLE CAUSE BEING RELATED TO THE VEHICLE SECURITY SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS INTERMITTENT. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 125,000.

Electrical System
Filed Jan 6, 2020120,000 milesTN

THE BATTERY HAS BEEN REPLACED TWICE WITHIN THE LAST 8 MONTHS AND 2 YEARS PRIOR TO THAT. THE DAY PRIOR TO LATEST EPISODE, THE CAR WAS DRIVEN FOR OVER 200 MILES AND THERE WAS NO NOTATION OF PROBLEMS ON THAT DAY. THE NEXT DAY THE CAR WAS PARKED IN THE DRIVEWAY. IT HAD BEEN 18 HOURS SINCE CAR WAS DRIVEN. THE LIGHTS, RADIO, AND POWER WORKED, BUT BRAKE WOULD NOT DEPRESS AND DASH STATED KEY FOB COULD NOT BE DETECTED. WITHIN 5 MINUTES TRYING TO START CAR, ALL POWER AND LIGHTS QUIT WORKING. A NEIGHBOR CAME TO JUMP START THE CAR BUT IT WOULD NOT HOLD.

Exterior Lighting
Filed Dec 14, 2019159,000 milesMS

REVERSE LIGHTS ARE INOP BECAUSE OF A BAD BACKUP SWITCH WHICH IS LOCATED ON OR IN THE TRANSMISSION.

Electrical System
Filed Dec 11, 201998,000 milesIL

VEHICLE HAS REPEATEDLY HAD PROBLEMS STARTING AFTER DRIVING FOR ANY LENGTH OF TIME. IT WILL START COLD, NO PROBLEM. BATTERY AND STARTER ALL CHECKED AND TESTED AS GOOD. IT IS BELIEVED TO BE DUE TO A BAD GROUND CONNECTION, BUT NOT 100% SURE. MY WIFE AND CHILDREN HAVE BEEN STRANDED SEVERAL TIMES DUE TO THIS ISSUE. MANY TIMES, THE VEHICLE WILL HAVE TO BE TURNED OFF FOR AT LEAST 30 MINUTES (SOMETIMES UP TO 2 HOURS) BEFORE IT WILL START.

Engine
Filed Oct 14, 2019100,000 milesGA

BOTH CATALYST CONVERTS WENT OUT AT THE SAME TIME AND FAILED MY GA EMISSIONS TEST. THERE IS A PERMANENT CODE. I ONLY HAD THIS SUV A YEAR AND HAVE ALREADY REBUILT THE TRANSMISSION, ALONG WITH CALIBER ISSUES. I WAS TOLD THAT MY VIN DIDN'T MATCH THE U67 CATALYST EMISSION RECALL THAT INCLUDED MY VEHICLE DESCRIPTION, TRIM, MAKE AND MODEL. THE RECALL SHOULD HAVE EXPANDED TO 3.6 LITERS AS WELL, CONSIDERING THE PROBLEM IS AN EXACT MATCH. I EXPECT DODGE WILL RECTIFY THIS EMISSIONS PROBLEM, CONSIDERING THAT GA RESIDENTS WILL FIND THIS SUV USELESS IN SUCH A STRICT EMISSION STATE.

Electrical System
Filed Oct 13, 2019143,000 milesMA

MY CARS BATTERY LIGHT KEEPS COMING ON AND THEN IT STARTS GOING OVER THE 4000 RPM POINT AND NOT GOING MORE THAN 20MPH AND THEN DIES...I'VE REPLACED ALTERNATOR AND BATTERY BOTH 4 TIMES IN 4 MONTHS AND IT KEEPS HAPPENING.

Air Bags
Filed Oct 9, 201965,000 milesTX

1) CRUISE CONTROL NOT WORKING AND ONLY WORKS WHEN IT WANTS OR REFUSES TO TURN OFF THIS HAPPENS SITTING STILL, DRIVING OR EVEN IF I TURN OFF AND ON THE CAR FOR RESET IT STILL DOES NOT WORK. THE WEB SHOWS A RECALL BUT THE DODGE DEALERSHIP SAID NO RECALL? THIS HAS BEEN ON GOING SINCE WE PURCHASED THE CAR AND HAS BEEN IN THE SHOP NUMEROUS TIMES TO GET REPAIRED AND STILL NOT REPAIRED. 2) WHEELS SHAKE WHILE APPLYING THE BRAKES I HAVE REPLACED THE ROTTERS AND BRAKES AND IT STILL DOES IT I SEE A RECALL ON THIS ALSO BUT DODGE SAYS NO RECALL? AIRBAG DEPLOYMENT WITHOUT CAUSE THE INTERNET SAYS RECALL AND THE DODGE HOUSE SAYS NO RECALL? THIS DODGE JOURNEY HAS MANY PROBLEMS AND SHOULD BE FIXED BY THE COMPANY BY RECALLS. THEY DID NOT FIX THE 2010 AND THEY FOUND THEM SELVES IN A LAWSUIT, MAYBE THAT IS WHAT IT IS GOING TO TAKE ON THE 2011 ALSO.

Air Bags
Filed Oct 9, 201998,000 milesTX

THE AIR BAGS ARE SUPPOSE TO BE RECALLED DUE TO DEPLOYMENT AND WHEN I REACHED OUT TO THE DODGE HOUSE THEY SAID NO RECALLS?

Service Brakes
Filed Oct 9, 2019TX

SHAKING IN CAR AND STEERING WHEEL WHEN I APPLY THE BREAKS. THIS IS SUPPOSE TO BE A RECALL BUT DODGE HOUSE SAYS NO RECALLS? I REPLACED THE ROTTERS AND BRAKES AND IT STILL DOES IT AT ANY SPEED ABOVE 30 MPH. HAS BEEN ON GOING SINCE WE PURCHASED THE VEHICLE.

Service Brakes
Filed Jul 30, 201984,000 milesFL

ABS MODULE FAILURE DASH LIGHTS ON WITH ABS AND TRACTIOM CONTROL NOT WORKING SOME TIMES IT FEELS LIKE THE VEHICLE IS DRAGGIMG THE BRAKES MANY CUSTOMERS ON FORUMS OF THE SAME VEHICLE COMPLAINT ABOUT IT HTTP://M.CARCOMPLAINTS.COM/DODGE/JOURNEY/2011/BRAKES/SERVICE_BRAKES.SHTML

Engine
Filed Jul 9, 2019127,312 milesSC

WE PURCHASED THIS VEHICLE USED, BACK IN FEBRUARY. OVER THE LAST SEVERAL MONTHS THE VEHICLE HAD SPORADICALLY SHUT OFF WHILE DRIVING. THE ENGINE COMPLETELY STOPS WHILE MOVING. SOME TIMES IT TAKES MULTIPLE ATTEMPTS TO TURN IT BACK ON AFTER SHUTTING DOWN AND OTHER TIMES IT WILL TURN BACK ON. WE HAVE ALREADY HAD THE CAR LOOKED AT AND HAD SOME RECALL WORK DONE TO IT, BUT THIS KEEPS HAPPENING EVEN SO. IT HAPPENED AGAIN TODAY WHILE GOING 40 MPH, 2 SECONDS BEFORE THE CAR STALLED THE CHECK ENGINE LIGHT CAME ON AND THEN THE CAR STOPPED WHILE DRIVING. THANKFULLY THE PERSON BEHIND ME WAS NOT FOLLOWING TOO CLOSE BECAUSE THEY ALMOST HIT ME WHEN THE CAR STOPPED MOVING. I WAS DRIVING ON A CITY STREET WITH MODERATE TRAFFIC AROUND ME, SO I AM LUCKY THAT NO ONE HIT ME WHEN THE CAR CAME TO A COMPLETE STOP. I WAS ABLE TO PUT THE CAR IN PARK AND PUT MY HAZARDS ON, WHILE WAITING TO RESTART THE CAR. THIS ISN'T THE FIRST TIME THIS HAS HAPPENED AND I AM SURE THIS WON'T BE THE LAST.

Electrical System
Filed Jun 24, 201968,000 milesFL

ALTINATER SHORTED OUT FRIED RESET AND BATTERY WHILE DRIVING LOST ALL POWER LUCKILY WE WERE COMING OUT OF A PARKING LOT BUT GOT LOCKED IN THE CAR GOT ONE DOOR TO UNLOCK

Electrical System
Filed Jun 19, 2019124,000 milesSC

MIL ILLUMINATES INDICATING CAM SHAFT POSITION SENOR AND MULTIPLE OTHER CODES AT START UP OR HIGHWAY SPEEDS. THIS ALSO CUTS OFF THE STABILITY CONTROL AND PUTS THE CAR IN ,IMP MODE. THE CAR WILL ALSO STALL WITHOUT WARNING AT HIGHWAY SPEEDS CREATING AN UNSAFE CONDITION. DEALERSHIP CURRENTLY EVALUATING ISSUE FOR CAM SHAFT PHASER FAILURE. THIS OCCURS AT LEAST ONCE A WEEK HOWEVER THE MOST RECENT INCIDENCE ON 6/14/2019 RESULTED IN THE CAR STALLING WHILE TURNING RESULTING IN LOSS OF POWER STEERING AND BRAKING. THE CODE ALWAYS RESETS AFTER A DRIVING CYCLE IS COMPLETED BUT COMES BACK IN A DAY OR SO. IT IS MY UNDERSTANDING THAT EARLY 3.6 L ENGINES FOR 2011 HAD AN ISSUE WITH CAM SHAFT PHASER BUT NO RECALL HAS BEEN ISSUED FOR MY VEHICLE.

EngineFire
Filed May 22, 2019139,000 milesMI

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING ABOUT 35 MPH, THE CONTACT SAW SMOKE EMITTING FROM THE HOOD WITHOUT WARNING. THE CONTACT PULLED TO THE SIDE AND ADDED SOME COOLANT BUT THE FAILURE RECURRED AFTER DRIVING 5 MORE MINUTES. THE VEHICLE LOST POWER AND THE CONTACT SAW FLAMES FROM THE ENGINE. THE FIRE MOMENTARILY EXTINGUISHED ITSELF. THE STEERING WHEEL THEN COULD NOT TURN AND THE VEHICLE SHUT DOWN. THE CONTACT MENTIONED THAT THE ALTERNATOR AND WIRING WERE DAMAGED SUE TO THE FAILURE. THERE WAS NO REPORT FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS KNOWN BUT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000.

Service Brakes
Filed May 17, 2019135,000 milesLA

AFTER STARTING THE VEHICLE, ABS, BRAKE, AND TRACTION CONTOL LIGHT ILLUMINATE. OCCASIONALLY LIGHT DOES NOT ILLUMINATE. VEHICLE APPEARS TO DRIVE AND STOP NORMALLY, BUT DRIVING WITHOUT ABS AND TRACTION CONTOL DECREASES STOPPING PERFORMANCE AND CAPABILITIES. CERTIFIED MECHANIC DIAGNOSED PROBLEM INDICATING WATER DAMAGE CONSISTANT WITH THE CURRENT RECALL R61 / NHTSA 15V-675 FOR THE 2012-2015 MODELS.

Power Train
Filed Apr 25, 2019100,000 milesGA

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. WHILE STARTING THE VEHICLE, THE GEAR SHIFTER WAS PLACED IN DRIVE; HOWEVER, THE VEHICLE FAILED TO MOVE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS AN UNKNOWN TRANSMISSION FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.

Air Bags
Filed Feb 27, 2019CA

TAKATA RECALL AIRBAG LIGHT HAS GONE OFF NUMEROUS TIMES AND I'VE RESET IT NUMEROUS TIMES, THIS PROBLEM STARTED ABOUT 6 MONTHS AGO FOR THE AIRBAG LIGHT ALSO THE CLIMATE CONTROL POWER BUTTON AND THE TOUCH SCREEN FOR THE CAR INTERIOR FAN WILL TURN ON WITH NOBODY TOUCHING IT, I WILL TURN IT OFF AND IT WILL TURN BACK ON AUTOMATICALLY I KEEP TURNING IT OFF AND IT KEEPS TURNING ON I DON'T KNOW WHAT'S GOING ON WITH THIS BUT IT'S BEEN GOING ON SINCE I GOT THE CAR NEED HELP FINDING OUT WHAT'S GOING ON GETTING TIRED OF THESE PROBLEMS.

Electrical System
Filed Feb 8, 201979,000 milesTX

THE CAR FEELS LIKES IT'S PULLING AND SOMETIMES IT WON'T ACCELERATE.

Steering
Filed Feb 6, 201975,970 milesWI

ON 1/30/2019 AT 10:15 PM I STARTED MY PARKED 2011 DODGE JOURNEY TO WARM IT UP FOR WORK. IT IMMEDIATELY BLEW THE POWER STEERING SYSTEM BECAUSE IT WAS FRIGID OUTSIDE. THE POWER STEERING COOLER AND RETURN LINE HOSE ASSEMBLY WAS REPLACED WITH PARTS FROM THE DEALER ORDERED BY THE BUSINESS THAT MADE THE REPAIRS. TOTAL FOR PARTS AND LABOR WAS $814.22. THIS REPORT IS BEING FILED IN REGARDS TO CAMPAIGN 16V273000. I FEEL THIS IS IDENTICAL TO WHAT HAPPENED AND I AM SEEKING A FULL REFUND FOR MY REPAIRS NEEDED.

Air Bags
Filed Feb 2, 201955,312 milesMO

MILEAGE ON VEHICLE 55312 MILES. ABS LIGHT STAYS ON AFTER STARTING. FAULT FOUND BY DEALER IS THE ORC MODULE PART #68163807AB (AKA) AIR BAG CONTROL MODULE. PART DEFECT AFFECTS ABS AND AIR BAG DEPLOYMENT. IDENTIFIED AS SAFETY ISSUE CURRENTLY WITHOUT A FACTORY RECALL.

Engine
Filed Dec 23, 201893,000 milesMI

MY 2011 DODGE JOURNEY ON THE DRIVER SIDE HEAT BLOWS HOT ON THE PASSAGE SIDE IT BLOWS CODE. THIS HAPPEN WHEN DRIVING OR WHEN IT'S STARTED TO WARM UP THE PASSAGE SIDE IT BLOWS COLD EVEN WHEN THE CAR HAS BEEN DRIVEN FROM 15 MINUTES.

Service Brakes
Filed Dec 6, 2018132,500 milesOH

MY CAR HAS 132K MILES AND I'M REPLACING THE BRAKES ON THE FRONT FOR 8TH TIME AND THE BACK FOR THE 3RD TIME. CAN'T SEEM TO GET MORE THAN 15-20K MILES OUT OF A SET OF PADS AND ROTORS. LAST TWO TIMES I NEEDED SERVICE THE BRAKE CALIPERS HAD SEIZED SHREDDING THE FAIRLY NEW ROTORS WHICH WERE SO HOT THAT I FEARED THE CAR WOULD CATCH ON FIRE.

Unknown or Other
Filed Dec 4, 2018NY

I HAVE HAD AN ONGOING ISSUE, OVER THE PAST ALMOST THREE YEARS WITH NOT HAVING HEAT ON THE PASSENGER AND REAR OF MY VEHICLE. THE SYSTEM HAS BEEN FLUSHED MULTIPLE TIMES, THERMOSTAT REPLACED, ACTUATOR DOORS CHECKED AND REPLACED, AND MY HEATER CORE REPLACED TWICE ALREADY. THE INTERVENTIONS FIX THE PROBLEM FOR A SHORT PERIOD AND THEY IT IS BACK TO ONLY COOL AIR. THE COOLANT PRESSURE IS FINE AND THE CAR DOES NOT OVERHEAT. THERE IS NO CHANGE WHEN DRIVING OR IN PARK.

Electronic Stability Control (esc)
Filed Nov 1, 2018IL

THE CAR WAS FINE THEN THE BATTERY LIGHT CAME ON FOR THE CAR AND THE CAR SHUT OFF ON ME BEFORE I MADE IT HOME HAD TO BE TOWED. PUT A NEW BATTERY WENT TO WORK ON THE WAY GONE THE CAR SHUT OFF ON ME AGAIN. NOW IT HAS TO BE TOWED TO THE SHOP.

Electrical System
Filed Oct 24, 2018TX

I BELIEVE THAT MAYBE THE LOCATION OF THE BATTERY HAS CAUSED OVERHEATING PROBLEMS THAT HAVE CAUSED THE VEHICLE NOT TO START. THE WHOLE CAR WILL TURN ON (AC, LIGHTS, RADIO) EXCEPT FOR THE ENGINE AND IT HAS LEFT MYSELF AND MY CHILDREN STRANDED IN EXTREME WEATHER CONDITIONS. THE CAR INTERMITTENTLY TURNS ON AND THIS HAS BEEN OCCURRING FOR ONE YEAR NOW. IT CAN TAKE ANYWHERE FROM 20 MINUTES TO 3 HOURS BEFORE THE CAR TURNS BACK ON.

Air Bags
Filed Sep 11, 201892,462 milesNV

"TAKATA RECALL": LOCAL DODGE DEALER, INSPECTED THE VEHICLE AND REPLACED THE DEFECTIVE PART(S), THEN TOLD MY WIFE THE 'ACTUAL STEERING WHEEL AIRBAG' WASN'T WORKING AND DIAGNOSED THE ISSUE AS THE ELECTRICAL CONNECTOR. THEY SAID THEY WOULD NOT REPAIR, REPLACE OR FIX UNLESS WE PAID THE COST FOR A NEW AIRBAG,WHY ISN'T THE AIRBAG PART OF THE RECALL? WE HAVEN'T HAD ANY ACCIDENTS IN THIS VEHICLE NOR ANYTHING THAT WOULD, COULD DAMAGE THE AIRBAG.. SINCE THE DEALER IS STATING THE PROBLEM IS ELECTRICAL, IN THE SAFETY SYSTEM, SHOULD THIS BE CLASSED AS A 'SAFETY' ISSUE AND REPAIRED BY THE DEALER..

Electrical System › Wiring
Filed Aug 7, 2018137,000 milesMN

TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THAT THE WIRE HARNESS UNDERNEATH THE DRIVER'S SEAT WAS CAUSING THE AIR BAG WARNING INDICATOR TO ILLUMINATE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 137,000.

Complaints 1-50 of 169, newest first, reproduced as filed.

Across model years

Worst on record: 2009
YearComplaintsRecallsFiresDeathsAssessment
202066110Routine
2019102100Routine
2018237620Above average
2017202270Above average
2016389440Above average
2015554690Above average
2014416790Above average
2013353490Above average
20123776130Above average
2011 — this page169440Routine
20109883160Above average
20091,4338301Fatalities reported
20088000Routine
20074000Routine

Compare every Journey year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 7, 2017. Source: NHTSA Office of Defects Investigation.