WHILE DRIVING OVER WATER PUDDLES CONSUMER NOTICED THE SERPENTINE BELT FROZE, CAUSING STEERING WHEEL TO LOCK UP. *AK THE POWER STEERING HAD BECOME INOPERATIVE, THE GEARS WOULD SLIP WHEN SHIFTED, THE WATER PUMP LEAKED, THE BELT TENSIONER FELL APART, THE CONSUMER WOULD LOSE THE STEERING WHEN DRIVING THROUGH A PUDDLE OF WATER,THE A/C DID NOT BLOW COOL AIR DUE TO A LEAKING EVAPORATOR, AND THE BELT TENSIONER WOULD STICK AND MAKE NOISES WHEN DRIVING THROUGH WATER. *SC *JB
1997 Dodge Caravan complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →
CONSUMER WAS INJURED WHEN HER VEHICLE SLID INTO A DITCH AFTER THE SERPENTINE BELT AND OTHER PARTS FELL TO THE GROUND. *PH *JB
DAIMLER CHRYSLER CORP. WON'T REIMBURSE FOR REPLACEMENT OF CLOCKSPRING BECAUSE REPAIR WASN'T DONE FROM A DAIMLER CHRYSLER DEALERSHIP. (NAR) *LA
WE BOUGHT THIS VAN ONE YEAR AGO AND SO FAR WE HAD TO REPLACE BOTH OXYGEN SENSOR, SPEED SENSOR, HEAD GASKET, WATER PUMP, THE TRANSMISSION IS SLIPPING, DOORS LOCK AND UNLOCK WHENEVER THEY WANT NOT JUST THE 16 MPH THING, BALL JOINTS ARE CLUNKING, THE CD PLAYER QUIT AND THEN SOON AFTER FM RADIO ONLY AM WORKS. *AK
I OWN A 1997 DODGE CARAVAN, WITH APPROX 139,000 MILES ON IT. I JUST READ IN THE BIRMINGHAM NEWS ABOUT THE NHTSA INVESTIGATING DAIMLER-CHRYSLER'S 1998-1999 DODGE CARAVANS/CHRYSLER TOWN & COUNTRYS/PLYMOUTH VOYAGERS. THE ARTICLE STATES THE VANS HAD A DEFECT WITH THE STEERING WHEEL/AIRBAG. MINE IS DOING THIS EXACT THING. ABOUT A MONTH AGO, THE AIRBAG WARNING LIGHT CAME ON, AND THE HORN AND CRUISE CONTROL QUIT WORKING. PLEASE INCLUDE THE 1997 MODEL YEARS IN THE INVESTIGATION.*AK
VEHICLE RECALLED FOR ANTI-LOCK BRAKES. *PH THE BRAKE LIGHT HAD COME AND THERE WAS A CLICKING NOISE WHICH HAD COME FROM THE ABS BRAKES. THE CONSUMER REQUESTED REIMBURSEMENT. *SC THE HYDRAULIC MASTER CYLINDER, ABS PUMP AND MOTOR ASSEMBLY WERE ALL REPLACED. *JB
I RECENTLY BECAME AWARE OF YOUR SERVICES SO THAT IS WHY THIS IS WRITTEN WAY AFTER THE FACT. MAY PROBLEM IS THAT I OWN A 97 DODGE CARAVAN, AT THE TIME IT HAD APPOX. 80,000 MILES. THE FRONT PASSENGER SIDE WHEEL WELL THAT HOLDS THE STRAT ROTTED TO THE POINT THAT THE STRAT WAS COMING THROUGH. I CALLED DODGE AND THEY SAID THAT PART OF THE BODY WASN'T WARRANTED AGAINST RUST THROUGH. I THOUGHT IT WAS ODD THAT THE DOORS AND HOOD WAS BUT NOT THE UNDER PART. I HAD THE REPAIRS DONE FOR $900 AND NOW THE DRIVER SIDE IS ABOUT TO DO THE SAME. WHAT IS IRONIC IS THAT THE BODY IE DOORS AND QUARTER PANELS ARE FINE. IS THERE A PROBLEM WITH THIS PARTICULAR PART OF THE CAR AND IF SO DO I HAVE ANY RECOURSE. THANK YOU FOR YOUR TIME. *CB
THE FIRST TIME MY TRANSMISSION WENT OUT WAS WHEN IT HAD 29000 MILES ON IT ON OCTOBER 1999.OAKLAND DODGE REPLACED THE TORQ CONFERTER AND OVERHAUL THE TRANSMISSION AT THEIR COST. THE TRANSMISSION WENT OUT AGAIN AFTER A LITTLE OVER 36000 MILES LATER AND NOW THEY BLAMED IT ON A BROKEN TORQ CONVERTER AND PUT IN A REMANUFACTURED TRANSMISSION AT MY COST. ALSO THIS VEHICLE HAD 3 SERPENTINE BELTS REPLACED IN ONE YEAR BECAUSE OF SHREDDING. IT IS AMAZING TO ME HOW MANY PEOPLE HAVE PROBLEMS WITH THIS VEHICLE AND THAT THERE ISN'T A RECALL ON THEIR TRANSMISSIONS. I WILL NEVER BUY A DODGE CARAVAN AGAIN.
I HAVE TALKED WITH OTHER OWNERS OF THIS SAME MODEL VEHILE AND THEY HAD THE SAME COMPLAINTS .I THINK THE MAKER OF THIS VEHICLE SHOULD DO A RECALL AND PRORATE A DOLLAR SCALE ON THESE MINI VANS. FOR I TRUST THE VECHICLES THAT FOLLWED HAVE TO BE MORE RELIABLE. THIS VEHICLE WOULD STALL WITH ME DRIVING AND IS CURRENTLY PARKED IN MY FRONT YARD UNDRIVIBLE
AIR BAG LIGHT APPEARED AND REMAINED ON THE DASHBOARD UNTIL THE VEHICLE WAS SHUT OFF. CONSUMER TOOK THE VEHICLE TO GARAGE, AND MECHANIC NOTICED THAT THE CLOCK SPRING NEEDED REPLACEMENT. *AK
THE STRUT THAT HELD THE REAR HATCH SNAPPED. THE HATCH CRASHED DOWN, AND NEARLY DECAPITATED A SMALL CHILD. THE DEALER WAS CONTACTED. *AK
AUTOMATIC TRANSMISSION IS SLIPPING GEARS. DEALER'S MECHANIC RECOMMENDS REPLACING THE TRANSMISSION. *AK
WHILE DRIVING ON THE TURNPIKE VEHICLE'S TIRE BLEW OUT.*MR WHILE DRIVING THE VEHICLE EXPERIENCED A TIRE BLOWOUT. THE DRIVER LOST CONTROL OF THE VEHICLE AND SIDE SWIPED THE GUARDRAIL. THE VEHICLE SUSTAINED DAMAGE TO THE DRIVER'S SIDE (OHIO TRAFFIC CRASH REPORT). *NM
THERE WAS A GAS SMELL INSIDE THE CABIN OF THE VAN UPON STARTING THE VAN OR WHEN THE HEAT WAS ON. THERE WAS A RECALL (00V268000) ISSUED FOR THE FUEL INJECTION SYSTEM, BUT THE VIN NUMBER WAS OUTSIDE THE REMEDY SCOPE. *NLM *MR
I CONSIDER OURSELVES FORTUNATE AFTER SCOURING THRU THE NUMEROUS CUSTOMER COMPLAINTS ON THE 1997 DODGE CARAVAN. WE BOUGHT THE VEHICLE USED IN 1999 WITH 23,000 MILES ON IT. IT WAS MAINLY USED TO TRANSPORT MYSELF AND OUR THREE CHILDREN ALL UNDER THE AGE OF 6 AT THE TIME, BUT NOW MY HUSBAND DRIVES IT BACK AND FORTH TO WORK. WE TO HAVE HAD THE INTERMITENT GHOST WIPERS EVER SINCE PURCHASING THE VEHICHLE AND WERE CONSTANTLY TOLD BY THE DEALER THAT NOTHING WAS WRONG OR COULD BE FOUND TO BE WRONG. WE HAVE WITHIN THE LAST SIX MONTHS REPLACED THE DRIVE BELT, THE WATER PUMP, & TIMING BELT DUE TO ROUTINE MAINTENANCE. HOWEVER, THE TRANSMISSION AT 123,000 MILES JUST WENT OUT ON MY HUSBAND WHILE HE WAS DRIVING DOWN THE ROAD. WE ARE TOLD THAT IT WILL COST $1,500 TO FIX. WE HAVE CHOSEN TO GET IT FIXED, BUT AT THE TIME OF THAT DECISION DID NOT REALIZE THE NUMBER OF COMPLAINTS ABOUT THE CHRYSLER TRANSMISSIONS. THIS IS DEFINITELY A SAFETY ISSUE, AS THE VAN LEFT MY HUSBAND STRANDED IN THE MIDDLE OF AN INTERSECTION WITH ONCOMING TRAFFIC. WILL IT TAKE SOMEONE GETTING KILLED BEFORE CHRYSLER IS HELD RESPONSIBLE FOR THESE DEFECTS? I DO NOT LIKE THE FACT THAT MY HUSBAND WILL BE DRIVING THIS VEHICHLE AGAIN, ONCE THE TRAMISSION IS REPAIRED. AS I STATED ABOVE I CONSIDER OURSELVES ONE OF THE FORTUNATE ONES TO NOT HAVE EXPERIENCED SO MANY PROBLEMS AS OTHER OWNERS HAVE HAD WITH THEIR VEHICHLES, BUT WHEN WILL THE TIME COME TO HOLD CHRYSLER RESPONSIBLE FOR THEIR SHODY WORKMANSHIP? I CAN HONESTLY SAY THIS IS THE
WHILE DRIVING AT ANY SPEED, THE VEHICLE INTERMITTENTLY STALLED OUT WITHOUT ANY WARNING. THE ENGINE WAS CLUNKY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON SEVERAL OCCASIONS. *JB
TRANSMISSION FAILED AT 39,000 MILES. *AK
VEHICLE WAS TAKEN TO THE DEALER FOR RECALL 96V215000 CONCERNING MASTER CYLINDER IN JULY 2002. AFTER THE REPAIRS, THE BRAKE SYSTEM CAUGHT ON FIRE AND MELTED THE TIRES. MASTER CYLINDER WAS REPLACED. ON 11/18/2003, THE BRAKES FAILED, CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE. THE DRIVER SUSTAINED A DAMAGED DISC IN THE NECK AND SPINAL CORD.*AK
AIR BAGS DEPLOYED WITHOUT VEHICLE BEING IN AN ACCIDENT. CONSUMER STATED THE CLAIM WAS DENIED BY THE MANUFACTURER BECAUSE THEY FELT THAT THE UNDERCARRIAGE WAS DAMAGED DUE TO A SIGNIFICANT IMPACT WITH THE HARD SURFACE. A POLICE REPORT WAS TAKEN. DRIVER WAS INJURED. *AK
STRONG SMELL OF GASOLINE INSIDE AND OUTSIDE OF VEHICLE. ON OCCASION IT HAS GIVEN ME SEVERE HEADACHES AND HAS MADE MY HUSBAND DIZZY AND SICK TO HIS STOMACH. THE SMELL IS VERY STRONG. I HAVE HAD THE VEHICLE TO THE DEALERSHIP (TIM PARKER CHRYSLER) HERE IN HOT SPRINGS AND THEY STATE THEY CAN FIND NOTHING WRONG. I AM VERY CONCERNED THERE COULD BE A FIRE OR AN EXPLOSION. THIS NEEDS TO BE REMEDIED IMMEDIATELY. IF THE DEALERSHIP CANNOT IDENTIFY THE PROBLEM, WHERE MIGHT I GO? *LA
THE AIR BAG LIGHT ILLUMINATED, WHICH CAUSED THE HORN TO BE INOPERATIVE, CONSUMER WAS INFORMED THE CLOCK SPRING NEEDED TO BE REPLACED, THERE WAS A RECALL REGARDING THE ISSUED, HOWEVER THE MANUFACTURER INFORMED THE CONSUMER THE PROBLEMS WERE NOT RELATED.*JB *JB *NLM
WARNING LIGHTS MALFUNCTIONED, CAUSING BRAKE LIGHTS TO FLASH INTERMITTENTLY, AND AIR BAG SENSOR TO STAYS ON. *AK THE BRAKE LIGHT FLASHED, THE ENGINE LIGHT AND AIR BAG LIGHT ILLUMINATED AND THE HORN WAS INOPERATIVE. THE AIR BAG AND HORN PROBLEM MAY BE THE RESULT OF A CLOCKSPRING FAILURE. *PH *NLM
PROBLEMS WITH TRANSMISSION ON 1997 DODGE CARAVAN.*MR IGNITION TUMBLE WAS REPLACED, FAN ASSEMBLY.*TS
VEHICLE HORN IS INOPERATIVE AND THE AIR BAG WARNING LIGHT STAYED ILLUMINATED ON DASHBOARD. *MR *SCC *JB
WHILE DRIVING 35 MPH THE FRONT BRAKES CAUGHT ON FIRE. THE DEALER WAS NOTIFIED AND REPLACED THE BRAKE PADS. THE PADS ONLY HAD 1500 MILES ON THEM. *AK *TS *NLM
WE HAVE HAD OUR VEHICLE SINCE 1999 AND HAVE BEEN DISAPPOINTED WITH ITS PERFORMANCE. THIS IS OUR THIRD CHRYSLER/DODGE VAN AND THIS IS THE SECOND OF THE THREE TO HAVE TRANSMISSION PROBLEMS. THE FIRST HAD THEM AT 37,000 MILES AND THIS ONE IS HAVING THEM AT 71,000 MILES. WE WERE SMART ENOUGH TO HAVE AN EXTENDED WARRANTY FOR BOTH VEHICLES, UNFORTUNATELY, ON THE CURRENT VAN THE WARRANTY RAN OUT LAST MONTH...BESIDES THE POOR ENGINEERING OF THE TRANSMISSIONS THIS VAN HAS HAD SEVERAL PROBLEMS WITH THE TIE ROD AND FRONT END NOISE AS WELL AS GOING THROUGH FRONT BRAKES RELATIVELY QUICKLY (WE DO NOT DRIVE IT ROUGHLY AND IT IS MAINLY USED TO TRANSPORT OUR KIDS AROUND OUR COMMUNITY APPROXIMATELY. 12000 MILES OR LESS A YEAR SINCE WE HAVE OWNED IT. *LA
SHOCK TOWER WAS DECAYING.*AK CONSUMER WATCH TOWER STRUT RUST TO THE POINT WHERE THE METAL WAS RIPPING APART. DEALER LOOKED AT IT AND STATED THEY WOULD REPLACE THE DEFECTIVE PART REGARDLESS OF MILEAGE ON THE VEHICLE. CONSUMER STATED PART IS STILL ON VEHICLE AND AVAILABLE TO LOOK AT. *PH *JB
THE TENSION PULLEY SHEARED IT'S BOLT AND CAUSED THE PULLEY TO FALL OFF WHILE DRIVING. CAUSING THE POWER STEERING TO GO OUT AND NEARLY LOSING CONTROL OF THE CAR. THE BOLT SIZE WAS SUPRISINGLY SMALL FOR A PART THAT HANDLES THAT MUCH TENSION. MY FEAR IS THAT IT WILL HAPPEN AGAIN WHILE MY KIDS ARE IN IT AND AT A HIGHER SPEED. *LA
THE DEALERSHIP IS REFUSING TO HONOR RECALL 02V293000 FOR THE AIR BAG CLOCKSPRING, INDICATING THAT THERE WASN'T ANY RECALL ALTHOUGH THE CONSUMER PROVIDED THE RECALL LETTER.*AK
WHILE DRIVING 35 MPH THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT THE AIR BAGS DIDN'T DEPLOY AND THE THIRD ROW SEAT SEPARATED FROM THE TRACK AN SLID FORWARD. NO INJURIES WERE REPORTED. *AK *NLM
HEADLIGHT LENS DISCOLORED- CAR HAD TO HAVE REPLACEMENT TO PASS STATE INSPECTION. COST: $322 FOR ONE HEADLIGHT ASSEMBLY.
WHEN MAKING A LEFT TURN AND WITHOUT WARNING WINDSHIELD WIPERS WOULD SHUT OFF, CAUSING A DISTRACTION TO CONSUMER'S VIEW. DEALER HAS BEEN NOTIFIED. *AK WINDSHIELD WIPERS TURN ON WHEN STEERING WHEEL IS TURNED OR THETURN SIGNAL TURNS OFF.*TS
WHILE DRIVING AT 35 MPH VEHICLE WAS IN A FRONTAL COLLISION. NONE OF THE FRONTAL AIR BAGS DEPLOYED UPON IMPACT. DRIVER SUSTAINED SERIOUS LIFETIME INJURIES FROM IMPACTING THE STEERING WHEEL.*AK
CONSUMER RECEIVED A RECALL NOTICE REGARDING THE AIR BAG WARNING LIGHT. AIR BAG LIGHT HAD BEEN ON SINCE SHE OWNED THE VEHICLE. THE CONSUMER RECEIVED A LETTER FROM THE DEALER WHICH ASKED HER TO BRING THE VEHICLE IN FOR SERVICE. WHEN THE CONSUMER ARRIVED AT THE DEALER IT WAS TOO LATE. ON THE WAY BACK HOME SHE SMELLED SMOKE BUT KEPT DRIVING UNTIL SHE REACHED HOME. THE VEHICLE WAS TURNED OFF AND THE CONSUMER LOOKED UNDER THE VEHICLE AND SAW FLAMES COMING FROM UNDER THE VEHICLE. SHE GOT THE HOSE AND PUT THE FIRE OUT. THEN, CALLED THE MECHANIC/DEALER. THERE WERE ALSO PROBLEMS WITH THE AUTOMATIC DOOR LOCKS. *AK
TOOK MY CAR IN FOR A TRANSMISSION TO BE SERVICED, PICKED MY CAR UP A HOUR LATER.HE TRANSMISSION LOCKED ON ME. I HAD MY VEHICLE TOWED TO ANOTHER SHOP. THE TOTAL OST OF REPAIRS WAS $1400.00.*AK
WE HAVE HAD TO REPLACE 4 BATTERIES IN 6 YEARS. THESE INCLUDE BATTERIES BY THREE DIFFERENT MANUFACTURERS. INITIALLY, THE BATTERIES WERE COVERED BY THE 3YR/36K MILE WARRANTY, AND WE WERE TOLD THE BATTERIES WERE DEFECTIVE. OBVIOUSLY, THERE IS AN ELECTRICAL PROBLEM WITH THE VAN. IN EACH CASE, THE BATTERIES WENT SUDDENLY DEAD (WOULD NOT HOLD ANY CHARGE AT ALL) LONG BEFORE THEY SHOULD HAVE.*AK
THERE HAS BEEN 5 REPLACEMENT TORQUE CONVERTERS SINCE PURCHASE. VEHICLE SHUTS DOWN DUE TO THE DEFECT IN THE TORQUE CONVERTER. *MR THIS PROBLEM HAD HAPPENED SEVERAL TIMES WHILE TRAVELING ON THE HIGHWAY, EVERY YEAR THE CONSUMER HAD TO HAVE THE TRANSMISSION REBUILT, ALSO THE BRAKES. THE TRANSMISSION OVERHAULED TWICE, THERE WAS AN OIL PAN LEAK, THE ENGINE LIGHT STAYED ON, AND THE AC NEEDED A NEW CONDENSER. *SCC
THE CONSUMER RECEIVED RECALL NOTICE# 00V268000 SUBJECT: FUEL LEAKAGE ABOUT A MONTH AGO. THE VEHICLE WAS TAKEN TO THE DEALER WHO KEPT THE VEHICLE OVER NIGHT. CONSUMER CALLED TO FIND OUT WHEN THE VEHICLE WOULD BE READY. DEALER STATED THE PARTS WERE ON ORDER. CONSUMER PICKED THE VEHICLE UP, AND THE DEALER STATED THEY WOULD NOTIFY BY MAIL WHEN THE PART WERE AVAILABLE. *AK THE VEHICLE HASN'T BEEN CALLED INTO THE SHOP. *SCC *JB
VEHICLE CAUGHT ON FIRE INSIDE OF THE ENGINE COMPARTMENT WITHOUT PRIOR WARNING WHILE SITTING AT AN INTERSECTION.*AK
CONSUMER STATES THAT TRANSMISSION IS USELESS. TRANSMISSION HAS ALREADY BEEN REPLACED TWICE, AND ANOTHER ONE IS NEEDED. CONSUMER COMPLAINS THAT THERE IS A BURNING RUBBER SMELL WHEN THE VEHICLE IS DRIVEN, AND WHEN EVER THE BRAKES ARE DEPRESSED.*AK
BRAKE MASTER CYLINDER FAILED WHILE DRIVING, CAUSING VEHICLE TO ENTER AN INTERSECTION AND WAS HIT BY ONCOMING TRAFFIC. DEALER NOTIFIED.*AK
AT ONE TIME, BEFORE 1960, FRONT TURN SIGNALS WERE WHITE, THEN THEY CHANGED TO AMBER AND HAVE REMAINED SO FOR 40 YEARS. I WOULD LIKE TO HAVE IT STATED THAT FRONT TURN SIGNALSSHALL ONLY BE AMBER IN COLOR.*AK REAR TURN SIGNALS, ALSO AT ONE TIME THEY WERE RED THEN THE MANUFACTURERS CREATED THE 3 COLOR TAIL LIGHT RED FOR STOP AND TAIL, AMBER FOR TURN AND WHITE FOR BACK-UP. UNFORTUNATELY MANY HAVE COMBINED THE TAIL AND BRAKE IN TO A LOWER COST SINGLE LAMP . I WOULD LIKE TO SEE THE RETURN TO THE AMBER TURN SIGNAL. WITH THE HUGE MARKET WE HAVE FOR VEHICLES WE HAVE THE ECONOMIC POWER TO MAKE AN IMPACT FOR CHANGE. SIDE MARKER LAMPS. WHEN THESE WERE REQUIRED THEY WERE SEPARATE LIGHTS. NOW THEY ARE INTEGRATED INTO THE TAIL LAMPS AND HAVE WRAPPED AROUND THE REAR STRUCTURE OF THE VEHICLE AND IN MANY CASES ARE A NOW A SINGLE LAMP THAT HAS TAIL, SIDE MARKER AND BRAKES AS PART OF THE DUAL FILAMENT BULB. SO THE ISSUE IS THAT WHEN THIS LAMP BURNS OUT WE MAY HAVE NEITHER TAIL BRAKING OR SIDE MARKER. OVER THE YEARS THESE LAMPS HAVE GROWN SMALLER AND LESS VISIBLE AGAIN A COST OR DESIGN ISSUE AND ULTIMATELY A SAFETY ISSUE. I WOULD LIKE TO SEE A MINIMUM NUMBER OF SQUARE INCHES FOR EACH LAMP AND MINIMUM CANDLE POWER. AND FOR BRAKING A RETURN TO THE 7X DIFFERENCE BETWEEN TAIL LAMP/RUNNING AND BRAKING ILLUMINATION. IF MY SUGGESTIONS SHOULD BE ENACTED IT MIGHT FORCE THE MANUFACTURES TO REDESIGN THEIR LIGHTING SYSTEMS TO CREATE SOME UNIFORMITY THAT WE ALMOST HAD SOME YEARS AGO ( ABOUT 1989 ). HEADLIGHT:
CONSUMER STATES WHILE TRAVELING AND WITHOUT ANY INDICATION WINDSHIELD WIPERS WOULD START WORKING. DEALER HAS BEEN CONTACTED. *AK
CONSUMER STATES THAT HORN COMES ON BY ITSELF FOR LONG PERIODS OF TIME. CAUSE UNKNOWN. *AK
CONSUMER STATES THAT THE HORN SOMETIMES SOUNDS UNEXPECTEDLY FOR LONG PERIODS OF TIME. CAUSE UNKNOWN. *AK
I HAVE A BROKEN FUEL LINE ON MY '1997 DODGE CARAVAN,3.0L ENGINE. THIS IS THE EXACT SAME FUEL LINE PROBLEM THAT DODGE HAD A RECALL ON IN THE 3.3 AND 3.8L ENGINE ON ALL 1997 DODGE CARAVANS , RECALLED I THINK NOVEMBER, 2000. I WENT TO MY LOCAL DEALER TO HAVE THE PROBLEM FIXED, BUT THEY REFUSED TO HONOR THE RECALL REPAIR BECAUSE I HAD A 3.0 ENGINE. THE PROBLEM IS THE SAME. I THINK DODGE SHOULD TAKE CARE OF THE REPAIR AS WELL AS RECALL THESE ENGINES TOO. ALL ENGINE SIZES ON THIS MAKE AND MODEL FOR THE YEAR 1997 SHOULD BE LOOKED AT. MY MOTHER-IN-LAW WAS DRIVING THE VEHICLE AT THE TIME THE FUEL LINE ERUPTED. THE MINI VAN COULD HAVE CAUGHT FIRE. THE FUEL SPRAYED ALL OVER THE ENGINE.*AK
WINDSHIELD WIPERS COME ON BY THEMSELVES ALL THE TIME, SOMETIMES THEY STOP AFTER A FEW SWIPES AND SOMETIMES I NEED TO TURN THE SWITCH ON AND THEN OFF AGAIN TO MAKE THEM STOP. SO FAR THEY HAVE WORKED WHEN I NEEDED THEM BUT IT MAY ONLY BE A MATTER OF TIME BEFORE COMPLETE FAILURE. THIS SHOULD BE A RECALL ITEM, IT IS VERY UNSAFE! (1999) AIRBAG LIGHT COMES ON AND STAYS ON NEARLY ALL THE TIME NOW. (JUN 2003) SLIDING DOOR LOCK DOESN'T ALWAYS ENGAGE OR DISENGAGE WHEN USING THE POWER LOCKS. *JB
CRUISE CONTROL BECAME INOPERATIVE AND DROVE CONSUMER OFF THE INTERSTATE ONTO THE SHOULDER AT 70 MPH. *MR THE CRUISE WOULD NOT RESPOND TO THE BRAKE PEDAL OR THE CONTROLS ON THE STEERING WHEEL. AFTER REPLACING THE CLOCK SPRING PER RECALL, THE SERVICE DEALER ASSURED THE CONSUMER THE CRUISE WAS REPAIRED. THE PROBLEM RETURNED WHEN THE CONSUMER'S WIFE HAD DRIVEN THE VEHICLE. IT WAS FOUND THAT THE THROTTLE CABLE LEADING FROM THE CRUISE CONTROL MECHANISM TO THE THROTTLE ITSELF FAILED AT THE POINT OF THE EXIT FROM THE CABLE STRANDS IN THE CABLE WERE PULLED BACK INTO THE CABLE HOUSING LOCKING THE ACTION OF THE CABLE, AND CAUSED FAILURE. *SCC *JB
CLOCK SPRING REPLACEMENT / CONSUMER REQUESTED REIMBURSEMENT FOR REPAIRS. *MR THE VEHICLE WAS TRADED TO CONSUMER WITH THE AIRBAG LIGHT ON. UPON DIAGNOSING THE PROBLEM, THE AIR BAG CLOCK SPRING WAS BROKEN. *TS. ALSO THE RIGHT AXLE OUTPUT SHAFT LEAKED OIL, AND THE ENGINE LIGHT ILLUMINATED ON THE DASH BOARD, THE DEALER REPLACED THE SPARK PLUGS. *JB
IN JANUARY 2003, I RECEIVED A RECALL NOTICE FROM CHRYSLER FOR THE AIR BAG CLOCK SPRING ON MY 1997 DODGE CARAVAN. THE NOTICE SAID THAT IF I HAD ALREADY HAD THE CLOCK SPRING REPLACED ( I HAD), THAT I SHOULD SUBMIT THE REQUESTED INFORMATION AND THEY WOULD PAY ME BACK. I SENT THIS INFORMATION ON JANUARY 12, 2003 TO THE ADDRESS ON THE RECALL NOTICE. THE REPAIR COST $142.22.I HEARD NOTHING UNTI APRIL 4, 2003, WHEN I RECEIVED A LETTER ASKING FOR THE SAME COPIES I HAD SUBMITTED IN JANUARY. I RESENT THEM, AND HAVE HEARD NOTHING SINCE. IT HAS NOW BEEN SIX MONTHS SINCE I RECEIVED THE ORIGINAL NOTICE FROM CHRYSLER (REFERENCE # 10925018-VR102141-B24) AND STILL HAVE NO REIMBURSEMENT. IT APPEARS CHRYSLER HAS NO INTENTION OF COMPLYING WITH THE INFORMATION IN THEIR RECALL NOTICE. WHAT SHOULD I DO?*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1997 Dodge Caravan → · Every Caravan year → · How the figures are calculated →