Chrysler (FCA US, LLC): Back Over Prevention › Sensing System › Camera
Chrysler (FCA US, LLC) reported this defect to federal regulators on Jun 13, 2024 and put the number of vehicles at risk at 1,033,433. The repair is free for as long as the recall stands.
The defect
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The remedy
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
20 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 Chrysler Pacifica | 156 | 14 | 0 | 3 |
| 2023 Jeep Compass | 49 | 2 | 0 | 2 |
| 2023 Jeep Grand Cherokee | 408 | 21 | 3 | 16 |
| 2023 Jeep Grand Wagoneer | 49 | 8 | 0 | 2 |
| 2023 Jeep Wagoneer | 115 | 9 | 0 | 5 |
| 2023 Ram Promaster | 96 | 6 | 5 | 0 |
| 2022 Chrysler Pacifica | 219 | 10 | 2 | 7 |
| 2022 Chrysler Voyager | 5 | 5 | 0 | 1 |
| 2022 Dodge Durango | 61 | 7 | 1 | 2 |
| 2022 Jeep Compass | 226 | 4 | 0 | 11 |
| 2022 Jeep Grand Cherokee | 268 | 13 | 1 | 7 |
| 2022 Jeep Grand Wagoneer | 63 | 10 | 1 | 3 |
| 2022 Jeep Wagoneer | 210 | 10 | 3 | 12 |
| 2022 Ram 1500 | 637 | 16 | 6 | 23 |
| 2022 Ram 2500 | 181 | 12 | 5 | 9 |
| 2022 Ram 3500 | 191 | 12 | 5 | 4 |
| 2022 Ram Promaster | 68 | 9 | 1 | 1 |
| 2021 Chrysler Pacifica | 378 | 7 | 1 | 11 |
| 2021 Dodge Durango | 208 | 8 | 4 | 10 |
| 2021 Jeep Grand Cherokee | 410 | 12 | 8 | 20 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V436000.
Full record for the 2023 Chrysler Pacifica → · Recalls carrying a do-not-drive advisory → · Where this data comes from →