Chrysler (FCA US, LLC) (Stellantis): Air Bags › Frontal › Driver Clockspring/Spiral Cassette
Chrysler (FCA US, LLC) (Stellantis) reported this defect to federal regulators on Mar 14, 2024 and put the number of vehicles at risk at 38,164. The repair is free for as long as the recall stands.
The defect
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
An air bag that does not deploy in a crash can increase the risk of injury.
The remedy
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
21 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2024 Chrysler Pacifica | 47 | 11 | 0 | 3 |
| 2024 Jeep Grand Wagoneer | 35 | 8 | 0 | 1 |
| 2024 Jeep Wagoneer | 57 | 8 | 0 | 2 |
| 2024 Jeep Wrangler | 753 | 11 | 8 | 12 |
| 2024 Ram 1500 | 78 | 6 | 2 | 7 |
| 2024 Ram 2500 | 59 | 5 | 2 | 7 |
| 2024 Ram 3500 | 45 | 2 | 1 | 5 |
| 2024 Ram 4500 | 1 | 2 | 0 | 1 |
| 2024 Ram 5500 | 0 | 2 | 0 | 0 |
| 2023 Chrysler Pacifica | 156 | 14 | 0 | 3 |
| 2023 Chrysler Voyager | 5 | 7 | 0 | 0 |
| 2023 Jeep Gladiator | 57 | 6 | 3 | 0 |
| 2023 Jeep Grand Cherokee | 408 | 21 | 3 | 16 |
| 2023 Jeep Grand Wagoneer | 49 | 8 | 0 | 2 |
| 2023 Jeep Wagoneer | 115 | 9 | 0 | 5 |
| 2023 Jeep Wrangler | 374 | 14 | 7 | 11 |
| 2023 Ram 1500 | 205 | 11 | 1 | 10 |
| 2023 Ram 2500 | 49 | 8 | 1 | 4 |
| 2023 Ram 3500 | 17 | 5 | 0 | 0 |
| 2023 Ram 4500 | 0 | 4 | 0 | 0 |
| 2023 Ram 5500 | 0 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V199000.
Full record for the 2024 Chrysler Pacifica → · Recalls carrying a do-not-drive advisory → · Where this data comes from →